Direct Push - Connects & Syncs, but Inbox is empty - MDA III, XDA III, PDA2k, 9090 ROM Development

I've searched and searched, but I can't seem to find anyone with this problem.
Basically, I'm trying to get my new Treo 750 to sync over wireless with my Exchange server. I run the Exchange server from my own house, on it's own domain. I've upgraded the Treo 750 to WM6. I previously did not try wireless sync on WM5. My Exchange server is 2003 SP2.
At first, I tried connecting via SSL only to get a message about the certificate not being valid. After fighting and fighting with trying to get the cert on the phone, I finally gave up and disabled SSL on the device in an attempt to connect.... via any means possible.
What I first thought was success has turned into another problem. I know I'm communicating with the server, as the policy from the domain controller made me set a device password. It was at that point that I knew I was getting somewhere. Now, when I hit "sync", I see it checking for changes. At the bottom of the screen, it'll run through each step: Contacts, Calendar, Email and Tasks.
Let me see if I can describe this..... It'll briefly pause at say... 0/80 for my Inbox, then count (very quickly, in large increments) till it hits the 80 and move on to the next item in the synchronization list. This cycle happens every 30 seconds or so.
When I go to look in my Inbox, it's empty. The only thing I see is at the bottom: "Outlook E-mail 0 Items". Same with Contacts, Calendar, etc...
Now here's the kicker. If I send myself a test email from an outside account... say, Gmail, the sync app will then show "Email 0/81", then tick up to 81 and move on to the next item. However, nothing is downloaded. I can pull up a list of all the personalized folders I've created for my mailstore, and they're all there. I can "subscribe" to them, yet they remain empty as well.
I'm completely at a loss. I don't know what else to do at this point, and it's proving to be a difficult thing to search for. Any advice you can give would be very much appreciated....

Well i do not use Direct Push but maybe the guys at Treo 750 forums can help you more, here is the Blueangel WM6 section

Related

Only 1 out of my 2 email accts retrieves new email messages?

Hello guys,
Currently I have an HP Ipag h6315 running Windows Mobile 2003. I have setup 2 emails account on my PDA ( Gmail & Bellsouth ).
I set both accounts to connect and retreive new messages every 2 minutes; however, only the account "checked" under ACCOUNTS will be the one that connects and retreive the email messages.
Shouldn't both accounts connect every 2 minutes and get new messages?
for example:
- If i go to inbox, it'll default to the inbox of whatever account i have checked under "accounts". if i check bellsouth, i'm able to see my messages from my bellsouth email address; however, after i close it and go back to the today screen, then only "Bellsouth" will connect and get new emails every 2 minutes.
- If i want Gmail to be the one to connect the every 2 minutes then i would have to go to inbox and check Gmail in order to gmail to be the one to connect every 2 minutes.
I dont know if that's the way its supposed to be, since i have set the option to connect every 2 minutes on both accts.
If anyone knows of this issue and happens to have a solution for it, i really appreciate it. Or perhaps is just a non-fixed bug.
thank you in advance,
Will V.
Unfortunately I think it's a bug in the Universal. I've been dealing with this problem since I got my Universal several months ago. Originally I thought it was a Windows Mobile 2005 problem, but I've had confirmation from several Wizard users (which is also WM2005) that their devices will check multiple accounts automatically.
For the time being I've gotten used to making sure my universal is always on my most important account and simply switching to my other account and manually checking it periodically. I'm hoping that this will be fixed in the next ROM upgrade.
Brett
Same problem for me in my Qtek 9000. Only the "active" account cheks mail automatically, no the others accounts. I´m asking for the solution in several forums but no possible. I think is a problem on WM5.
Actually it might be a problem with both WM3 (what i'm using) and WM5 (what you guys are using) kind of sucks to be having to switch in between accts in order get your new messages... if that's the case, that's a quality that the blackberrys will always outperformed the Windows mobile devices.
I'm sorry Will, I misread your first message. I believe it's a known issue in WM2003... it was supposed to be fixed in Wm2005, but there are still problems with the universal, at least.
Brett
I have the same issue.
Its a Pocket Outlook issue, as when I bought and switched to WebIS Mail, there wasnt an issue anymore. Works like a dream, no issues w/ it EVER and wil try to use wifi instead of gprs if you are on a wireless network, giving you a good speed burst w/ the universal...
Still on Pocket Outlook...is it possible to have a 'replay to' address specified for an e-mail account?
I can see that webIS Mail has the opiton but couldn't find it on Outlook.
thanks,

Exchange not showing new mail...

Ok, got my SSL cert sorted out, and BAM it worked, sync'd my email, tasks etc.
If I send mail, it goes immediately, no problem.
However, new mail will not display until some random time! If I do a manual sync it shows "Connecting...syncronizing...New Mail 1/5...5/5" but then that new mail doesn't appear! I can see it on the local machine, but it won't show on the PDA. Hours later when I'm not paying attention, it Dings! you have 5 new messages!
Any suggestions?
... anyone?
You running Exchange 2003 or 2007? What ROM are you using, what radio rom etc. Give some details.
Yeah I suppose some detail is involved...DUH One of these day's I'll get it in my sig.
Cingular 8525 w/PDA Unlimited
1.40 Radio
SPLv7 Oli
Custel 1.3 and 2.5
Exchange Server 2003
Since I reflashed to Custel 2.5 and it is the same, I'm assuming there is some issue on the Exchange end.
Does your Exchange server have SP2 installed? If it does not, it doesn't automatically PUSH your e-mails. Check that out and get back to me.
Yes, manager confirmed that it is running SP2.
I've also confirmed that it isn't ROM specific, I've ran it thru 4 ROMS in the last few days, all with the same problem.
Do you have PDA Connect Unlimited or PDA Personal Unlimited? With the latter, some forums are reporting problems with Push Xpress Mail. I assume that you have gone into the settings for Xpress Mail and enabled Push. If you have not - it is in Programs - that will resolve your problem.
He said he's syncing directly with Exchange 2003 SP2, so I don't believe Xpress Mail is involved.
That said, pkley, are you certain your GPRS connection is staying up (and, more importantly, usable?). If so, CUSTEL 2.5 has TaskMan RegEdit. Run it then use the NetStats function to see if you have an ESTAB connection to port 443 (HTTPS) of your Exchange Server's IP address. If not, you ain't pushin'.
vp3G said:
That said, pkley, are you certain your GPRS connection is staying up (and, more importantly, usable?). If so, CUSTEL 2.5 has TaskMan RegEdit. Run it then use the NetStats function to see if you have an ESTAB connection to port 443 (HTTPS) of your Exchange Server's IP address. If not, you ain't pushin'.
Click to expand...
Click to collapse
Thanks for the tip - yes I did show a port 443 connection to my exchange server IP address, and it DID show ESTAB. However, I sent an email to my work email, verified it showed up in my webmail, refreshed the Net Stats, now it's showing TIME_WAIT.
Any suggestions?
p.s. I'm now running your variant vp3g!
Updated
Ok, left my device alone for a while, checked net stats, now it said error... Pipe Closed, or something like that.
I checked Comm Manager, the Push icon was off, then after a bit came back on, message stayed the same.
Opened Async, showed connected. Checked net stats, still Pipe Closed/closing?
Did a manual sync, showed Syncronizing... Email 1/1, Finished, then repeated by itself, 3 times... Net stats showed ESTAB, but message never actually showed up in inbox.
pkley said:
Ok, left my device alone for a while, checked net stats, now it said error... Pipe Closed, or something like that.
I checked Comm Manager, the Push icon was off, then after a bit came back on, message stayed the same.
Opened Async, showed connected. Checked net stats, still Pipe Closed/closing?
Did a manual sync, showed Syncronizing... Email 1/1, Finished, then repeated by itself, 3 times... Net stats showed ESTAB, but message never actually showed up in inbox.
Click to expand...
Click to collapse
Real stupid question here, but are you sure you actually have new mail in your Exchange inbox when you do a sync? I've seen my device do the Email 1/1 thing before, without any new messages. You only really have new messages if the device says "Processing...". I believe when it does the Email 1/1 thing it's syncing your Sent Items, among other things.
@pkley: Hmmm... you may have more than one thing plaguing you.
"The pipe is being closed" sounds as if your GRPS connection has dropped. ActiveSync (when working properly) would normally keep it alive. Are you able to browse with PIE when Net Stats reports this state?
"TIME_WAIT" sounds as if the HTTPS connection to your Exchange Server has dropped and I'm guessing it enters that state within x minutes of getting connected. This could be caused by the firewall on the Exchange side. M$ recommends setting the timeout value for HTTPS connections to 30 minutes. Most firewalls have a default value that is much lower. In my experience an incorrect value won't prevent push from working altogether, though.
Also doesn't make sense that some messages would never come through even when you manually sync... are you sure about that?
What carrier are you on?
Ok, just checked current status, I've pretty much ignored my phone all day.
Net Stats shows ESTAB. Sent myself an email, checked Async - showed Synchronizing - Email 1/1 - Completed. Synchronizing - Email 1/1 - Completed. Synchronizing - Email 1/1 - Completed.
Check inbox, email is NOT there. Most likely it'll show up in a couple hours...
In the time it took me to type the above, Net Stats is now showing TIME_WAIT.
Sent myself another email, Net Stats did not change, checked Async, showed Connected. Checked webmail via device, Checked Net Stats, showed 2 connections ESTAB. Closed IE. Net Stats now shows Error (232): The pipe is being closed. 1 minute later it reverted back to TIME_WAIT.
Did a manual sync, first it showed 2/2, then 1/1, then 1/1 again. Net Stats shows 2 connections, one TIME_WAIT and one ESTAB.
It has to be something in our Exchange server, my manager is also having somewhat similar but different issues... GAAAAAA!
Just to follow up on your other points, yes the messages DO NOT COME THRU to my inbox even on a manual sync, that's what so incredibly frustrating! It SHOWS them downloading, but they just don't appear! Then hours later or the next morning I notice - hey I've got mail!
When Net Stats shows pipe being closed, I can hit IE and Gmail and it opens no problem, net stats simply changes to show the new status.
I'm on Cingular with the PDA Unlimited plan.
kltye said:
Real stupid question here, but are you sure you actually have new mail in your Exchange inbox when you do a sync? I've seen my device do the Email 1/1 thing before, without any new messages. You only really have new messages if the device says "Processing...". I believe when it does the Email 1/1 thing it's syncing your Sent Items, among other things.
Click to expand...
Click to collapse
Yes, I'm sending test emails from a separate account, visually verifying either via Remote Desktop or Webmail that the emails are actually in my inbox.
It isn't showing Sent items because I'm not sending any while testing...
Wow, that's all very odd. Few thoughts based on your observations:
- The repeated synchronizing 1/1 doesn't seem right. Almost sounds as if it tries 3 times then gives up considering the e-mail never appears.
- Additional ESTAB/TIME_WAIT connections will appear in Net Stats when you use PIE. You need to pay attention to the IP and port. Push mail will always be on 443 of your Exchange Server's IP (rest of them will probably be on port 80 to various addresses). My push connection never goes to TIME_WAIT (that I've ever observed, anyway).
- "Pipe is being closed" has almost got to mean your GPRS connection has dropped. Are you monitoring it's status during your testing? You can also use the IP address function of TaskMan to see what's going on there.
I'm beginning to think there are some config issues on the Exchange end, but none of this points to anything obvious and I'm still not sure that's the only problem. One thing you could try is setting up a Live Hotmail account... it does push as well (uses port 50001, however).
Fixed???
I was reading another post and was reminded about USB to PC connections and advanced connection settings. Unchecked and I think it actually is working!
I'll know more tomorrow for sure!
Nope, still not working properly... However, I did read a post elsewhere regarding the same symptoms and their Firewall/AV, so maybe that's a direction to look.

ActiveSync Issue...Server Changed ReSync Required

Hello,
I was unsure of which thread category to post this, so I did a couple.
Have a AT&T Fuze with the NRG v2.0 41609 ROM. Running MSO2007, specifically Outlook 2007 through Exchange on my company's network. I do not know what Exchange server version we are running.
Here is the issue...
On occasion, perhaps 1-2 times per day I must completely resync my Fuze contacts, calendar, etc, etc with Outlook 2007. Why? The "server" changed. Sorry, the error message I recently got and have gotten in the past essentially says the data on the server has changed and I must resync all of the data the Fuze. I do not recall the EXACT message. Bottom line though is nothing "changed" at least by me.
Also, under the Settings > Connections there is a "Edit my Proxy setting choice and it auto checks and completes an entry xxxxxxx.com for the server address. I have unchecked, rechecked, etc hoping this helps aovid this regular resync.
Lastly, the resync takes about 90 minutes given all of the contacts, calendar, email and if it did not take so long I would not fret about it.
So why and why might I change to avoid this.
Thanks in advance,
m0
P.S. I search but frankly was uncertain what to put as search words to increase the applicable hits

Push email setup..

Hi
I want to set my THD with Push email rather than the usual send/receive.
But I have a personal email domain hosted by 1&1.com, and when I go to my admin, I can either purchase a Microsoft Exchange license or a 1&1 MailXchange, and both seem to be major collaboration tools for teams of people. I only want for Push for me using my current @arjayweb.net domain. Are there any cheaper options?
My main reason for wanting Push is that I can I currently send/receive every 15 mins, but I've found too many times that emails haven't come through. Sometimes I can watch the 'connecting..' status line and see it go to 'Looking for changes' and then disconnect, but if I manually hit send/receive again, emails come through. If I can solve this, no need for Push..
Any ideas?
hi,on my htc i can change the send/recieve to every 5 mins
Arjay12345 said:
Hi
I want to set my THD with Push email rather than the usual send/receive.
But I have a personal email domain hosted by 1&1.com, and when I go to my admin, I can either purchase a Microsoft Exchange license or a 1&1 MailXchange, and both seem to be major collaboration tools for teams of people. I only want for Push for me using my current @arjayweb.net domain. Are there any cheaper options?
My main reason for wanting Push is that I can I currently send/receive every 15 mins, but I've found too many times that emails haven't come through. Sometimes I can watch the 'connecting..' status line and see it go to 'Looking for changes' and then disconnect, but if I manually hit send/receive again, emails come through. If I can solve this, no need for Push..
Any ideas?
Click to expand...
Click to collapse
i've been using 1&1's Exchange Mail for over a year and am very satisfied with the service. i'm using the Exchange service to push my MSN email, it also allows me to use my MSN account as an alias (e.g., sending/receiving using a different email address). although i haven't searched in great detail, i haven't found a hosted Exchange service that provides the features i want (aliased emails, notes, calendar & task synching), 1 GB of space, push mail, ActiveSync, webmail, etc.
Thanks Cortez - couple of questions though:
- I only want my email to be pushed. Don't need synchronising of any other bits. Did you ever find a service that does just that?
- why do you need Activesynch if you have push?
JonPickles70 - one for you too:
-Not sure if you actually have your send/receive set to every 5 mins, but do you find it always manages to connect and download new mails each time it attempts? Like I said before, I have a problem that my phone attempts to connect every 15 mins, but doesn't list any new messages, but when I manually kick-off, new emails come through. Do you (anyone else?) have this problem
Thanks
yes arjay my email which is blueyonder is set for 5 mins and whenever i get an email(i know cause on pc alot 2) it comes straight through within 5 mins at the longest.i also have hotmail which comes through straight away.im on o2 in england with an orange hd which i set up myself with settings i found on webpages after strenious searching http://www.knowyourmobile.com/info/...up_email_and_the_internet_on_your_mobile.html was one site that mite b helpful if ur on one of those networks with those email providers

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks
If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.
Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??
Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.
Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?
ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...
I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^
Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...
And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4
Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S
I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?
Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?
barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB
I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !

Categories

Resources