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Hi all,
first off all i'd like to say Hi to everyone as im new here.
Also id like to thank everyone for readingmy problems
Any way i purchased an XDA II about a Week ago from Ebay its really my fault as in the item description it said there was a problem with the phone it wont start as its locked.
The phone goes to a Blue screen after you ON it and do the screen configiration etc
The blue screen has Cognito on it saying 'Warning this Devcie is Locked'
then under it:
'If you are installing from the MMC card please wait.
Otherwise, either insert the MMC card and do a cold boot, or contact Cognito to unlock the device.
Im not sure what this means and if i leave the phone for a while or type it from it takes me to a password screen in white with the keyboard on it.
----
Im not sure what to do if you can help me you will save me alot of money otherwise do i just chuck the phone away also
ive tried a Hard Reset by clicking the POWER BUTTON, RESET KET.
nothing happens just the phone loads up and makes me Calibrate the screen.
Ive tried this process while also pressing the D-PAD i get a screen with Serial with V1.06 i think at the bottom
i dont really know how i can know if its Hard resetted.
So please peolple take a Minute to help me thanks alot.
may work not too sure though
hey man i feel sorry for you
okay wot u do is download the o2 rom for the device because u sed it is a xda2 so download and install that. this will do a comlpete rest not like hard reset it will deleted absolutly everything on the xda2 and then install indows 2003 back onto it it will be like getting a new fone. try it i hope it works for u
HI
Thank you so much.
For your Advice and Time.
can you confirm this will remove that Lock thing ?
Also do you know where i can download Win2003 for XDA II o2 UK
Thank again
Hi,
I flashed the himalaya M1000 with WM2003se upgrade. but still could not remove the Cognito (shame).
please if somebody can help that would b nice
Should do. I've done the 1.72 update on it based on the ROM from this site and all is good.
hi guys my first post using my hermes!
i have the hanset and everything works perfectly except the phone (pretty fundemental i know!)
if i hit the phone icon or try access the phone through the menu it doesnt go to the keyboard at all, also its showing an ! next to the reception bar on top of the home screen.
was wondering if i needed to change the radio rom to have it working correctly?
any advice would be much apprechiated. i have moved from the htc prophet which i have to say has been very good to me, and never had any problems of this kind.
thanks
usc911 said:
hi guys my first post using my hermes!
i have the hanset and everything works perfectly except the phone (pretty fundemental i know!)
if i hit the phone icon or try access the phone through the menu it doesnt go to the keyboard at all, also its showing an ! next to the reception bar on top of the home screen.
was wondering if i needed to change the radio rom to have it working correctly?
any advice would be much apprechiated. i have moved from the htc prophet which i have to say has been very good to me, and never had any problems of this kind.
thanks
Click to expand...
Click to collapse
Need more info.
Did this just start happening?
Have you flashed a new ROM/Radio?
Any other things you know of that could have caused this?
Mike
hi thanks for the quick reply,
right i have just bought the phone, off ebay, it siad it was sim unlocked, but i read that the sim unlock might not have completely worked, hence why the phone is nt working. i ran the sim/cid unlock that i got from the wiki. this doesnt seem to have fixed the problem. do i need to run another radio rom?
sorry i cant give you that much info, as i say i have just recieved it this morning
thnaks for your help, much apprechiated!
Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle
Hi guys,
I realise I may have upset people by posting a question before I have contributed anything to the forum.
Will be happy to do so when I have the phone up and running.
Here's a quick introduction......... if that's the protocol.
Am a retired aged person who loves tinkering with new technology. Was first introduced to computers with the Sinclair ZX81 which had 1k of ram, yes 1k!
I even got a 16k rampak for the back. Such wonderful technology, I also had a fiddle with machine code programming.
Then I got a Commodore 64, more fun. Later on, I got a Psion, again more programming and compiling fun. Then laterley I have a couple of pc's and a laptop. Also got recently a psp and liked it so much that I bought another one with custom firmeware on it. Have had lots of fun upgrading and such.
Just got a garmin for the car too for when we go off to France for a few months with caravan.
Just a quick introduction as to who I am. Have had a look at some of the posts and I have lots to learn. Thanks for making it happen to a golden oldie.
Cheers
Puddle ('cause my hobby is scuba diving)
Hmmm....I feel for you. My Trinity has the original wm5 rom, when I boot it up it starts with the white HTC screen you described but then kicks into windows. I doesn't sound good!
As for contributing first...don't stress about it. We all have to start somewhere
Thanks for the reply, the chap who sold me the phone is going to ring me tomorrow to see if he can sort it out.
My sim is a non 3g, is it possible that this could be the problem?
If it's something so simple I should be lucky.
I was really excited about getting the phone - a bit of a bummer that it isn't working.
Cheers
Lyv
I don't think it is the sim! Does the device boot without the sim? If not then it something deeper!
No, it is exactly the same with no sim in. Oh dear.
Perhaps it can be remedied by re flashing ??? The guy who previously flashed it may have the solution.
Cheers
Lyv
puddlediver said:
Hi, I have just received my new (to me) SPV M700 from a guy on the internet.
It was originally locked to Orange. Has been flashed a few times by previous owner and has Ausdim on it (don't know what I'm talking about as am new to this stuff). It's been unlocked and upgraded to WM6.1, also has Tom Tom and European maps.
I put my O2 sim in and turned it on. What I got was a white screen with the words HTC, also MO5, BO5, DO3 Ausdim, and a tune played, then windows 6.1 screen came up. That's it. Nothing else happens, phone doesn't work, in fact nothing works. Oh yes, a green light at the top right hand side flashes occasionally.
Also, l had three new styli shipped from Japan. Pushed the white end onto the pen and inserted it into it's appropriate place on phone. Came to get it out and the end has come off leaving the stylus in the holder inside the machine. Oh dear. Not my day is it.
Any advice would be appreciated.
I have experience of flashing psp's and using pandora batteries so the prospect of fiddling with flashing is not totally scarey to me. But I did get to know the machine first and read a lot before trying it. Don't want to rush into such stuff with this phone if there is a simpler solution.
Cheers
Puddle
Click to expand...
Click to collapse
Before thinking about reflashing, try Hard Resetting. Be warned: you will lose all data on your phone! ...but it could be a solution for your problem.
Thanks for the advice, will speak to the guy I bought it off tomorrow evening and if we don't get anywhere consider the hard reboot. (under guidance).
Regards
Lyv
Sorry.
It was my phone you bought so hello again! It's very strange that it's not getting past the Windows 6.1 splash screen even without a SIM as it was booting fine when I sent it and if it isn't getting past their even with the SIM removed then it may be something more intrinsic although I don't know what.
Hard reset the phone by pressing and holding both the soft keys and then using the stylus to reset the phone and follow the prompts, it will erase TomTom but you have all the back ups to reinstall that and I'll ring you and talk you through the process.
If the hard reset doesn't work then I'll shove a Mini SD to SD card converter in the post to you and walk you through flashing a new ROM from the memory card and if that doesn't fix it then I'm stumped and I'll give you a refund, but I'm sure it won't come to that.
Sorry for all the hassle!
Mike
Or if you're still awake feel free to ring me (don't mind returning the call to save your phone bill) and I'll try and talk you through everything now as I'll be up for an hour or two yet, you should have my phone number in the PM I sent you on YD.
Thanks for the reply Mike, would have been tucked up in bed when you posted so will speak with you tonight. Give me a bell on my landline, notified on yd site pm. I could ask a silly question.......did you load WM6.1?
Cheers
Lyv
Oh dear, all our efforts failed Looks like it's dead. Could have been dropped in transit, thank goodness for insurance.
Will have to look for another phone now.
Cheers
Lyv
not even flashing the firmware again helped ?
Soft and hard resetting does nothing. I tried connecting the device up to my pc with the usb cable but xp didn't have the drivers so can't access via that method.
Thanks for the reply anyway.
Lyv
You need to download and install Active Sync (at least version 4) before Windows XP will recognise the phone.
Get it here
Thanks IK, will download and try again. I was on an older version of activesync from when I used to use the IPAQ.
Cheers
Lyv
Upgraded my activesync to 4.5 and connected trinity. xp detected that a usb device had been added and activesync attempted to connect. At the end it gave up with a message that the connection to the windows mobile device couldn't be made.
The device itself had the red light at the top to show that it was taking power from the usb and the wm6.1 splash screen is still showing.
No joy, must be dead.
Thanks for help
Lyv
I shall be writing a long, complaining letter to Royal Mail
From what the OP has said it sounds like the phone's reset button isn't working at all as she can't get the phone to enter bootloader or hard/soft reset the phone and the only way to power it down is to remove the battery so it sounds well and truly bricked.
I'll have a play when it gets sent back to me and may ask you guys for some help sorting it but I'm not hopeful.
Hi Mike,
Money arrived in Bank account. I've posted your phone etc back to you today, special delivery, so you should get it tomorrow or Saturday at the latest.
Hope you get some joy from PO.
Cheers
Lyv
Still looking for a phone ...... ah hum, am even thinking of the mda vario II
Got a new phone on the way now - it's an xda trion. Yes, I know, not one of yours.
However, I'm sure I will get loads of fun out of it.
Over to the Hermes sub forum for me.
Cheerio
Lyv
Hi everyone.
This is my first time in xda and i am here posting because i have a problem with my htc elfin.
I bought the phone from e-bay. The seller told me it was unlocked but in fact it wasnt. It was on Orange and i had to unlock it using a program i bought on ebay (latter i saw it for free online ). The program was designed for htc elf but i was told it would work. Well, in fact it did, but i have a problem... The phone easilly loses network and even when it was network it wont make or receive calls... Texting works ok... I really dont know what to do... Can anyone help me??
Best regards
Hi,
Well, I hate to break the news to you, but it does kind of sound like the phone may be broken... two things you could try anyways:
a) Perform a hard-reset: Switch off your phone, keep both phone buttons pressed (green&red) and switch it on. The out-of-box state will be restored and all your data will be erased (!). So backup your contacts before doing this.
If this does not work, then it is highly likely that your phone has some sort of hardware-issue. But you may still want to try
b) Upgrade the firmware of your phone (including the radio part!). Just look around in this forum, there's basically everything you need. Always pay close attention to the how-to-guides & make sure you proceed exactly as decribed there.
Good luck,
murosama
Hi
I tryed what you said. Hard reset made nothing but updating rom did... I his working better but not perfect... Maybe some antena problem dont you think?
I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.
I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)
Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.
Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
--------------
Update:
--------------
Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike
Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B
I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike
Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.
I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.
I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B
Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!
Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?
Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.
konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B