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I have a Qtek 9100 running the latest ROM and radio, etc on the Cingular network. The other day I get no signal, and reboot do not fix the problem. I take the sim card, and put it in a different phone. The other phone gets a signal, but says I can make emergency calls only. After about an hour on the phone with a Cingular rep I agree to drive to the store and get a replacement card. The replacement card fixed the problem. 4 days later, I am back to the same problem. The cingular rep is now blaming the phone after they can't figure out whats wrong. He is telling me the phone is "Zapping" the sim card. I find this hard to believe, but has anyone had this problem before? Has anyone ever tried to do an RMA with Qtek? Any help would be great, as i'm ready to put this 9100 on ebay and be done with it, unless an RMA with Qtek is worth it.
Happened to me last week with my 9100 (still running the original ROM). Got a new SIM and it's been running fine since.
i've had my 9100 rom on my 8125 for acout 2 weeks now without any major problems. the only problem I have is that it switches back and forth from gprs to edge a lot, but it doesn't bother me.
have you tried to reflash back to the cingular rom? it couldn't hurt.
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
aqueous said:
I actually am running the Cingular ROM. I already replaced the SIM card 4 days ago, and it worked for about 4 days until it broke again. It doesnt make much sense, because something has to be corrupting the SIM card. When I ran *#*#364#*#* GSM utility, it would give me no data at all. Obviously the SIM card is dead (But still reads contacts on the SIM), and reauthorizing it does nothing to restore it. I will get a replacement today and verify the SIM continues to work in a different handset before I put it back in the 9100. Also I plan to factory default, and upgrade to latest ROMS etc before I try it again just in case. If anyone has any other ideas, let me know. Thanks.
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Aqueous, very much the same problem here. I got my Qtek9100 yesterday and I am connecting to Cingular. When I switch on the phone it takes forever to latch to network. The
Y.
Y..
Y... keeps happening for ever and ever. But once, it latches it stays on to it firmly. If I put the sim in my old phone Nokia3230, it just connects to cingular with a snap as soon as the phone is switched on. When I tap on the " Y " region it shows "searching...". I also tried doing a manual/automatic network detection in settings. During the time the "Y. Y.. Y..." keeps going, the manual detection of networks doesnt show a single network in the list. I dont know what could the problem be, since the sim just works perfect in old phone.
By the way, what does
aqueous said:
When I ran *#*#364#*#* GSM utility, it would give me no data at all..
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Click to collapse
do ? Can you let me know ?
Anup
Hi Everyone
Got a Wizard (badged as an O2 XDA MINI-S) about 4 weeks ago but having nothing but problems with the phone functionality.
The problem:
The phone will loose connection to the O2 network. I could be in the middle of a phone conversation for 3 mins or so and it will act like it has lost reception. I look at the screen - it shows the call still connected and the signal strength shows full. Then the screen will say disconnected and the signal strength will drop to nothing yet the GPRS indicator will still be there. I either have to reset the phone or switch the phone to flight mode and back out of flight mode! This problem occurs if i make calls or recieve them.
I bought the phone on the standard ROM from O2 then upgraded it to the ROM version 2.21.4.101 which gave me the push functionality AUTD. I didn't use the phone long enough to tell if this problem occured after the ROM update.
Thanks to Faria and Machinagod's postings on here i was able to CID unlock the wizard to try a different ROM to see if that cured the problem. So i put the IMATE K-JAM ROM version 2.16.9.1 on yesterday, didn't add anything else on it, still the same problem!!
Any ideas anyone? i'm pulling my hair out now!! :evil:
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
Do you have a SD card inserted ?
If so remove it for the day and see if the problems persist.
Thanks for the suggestions guys.
The SIM card works fine in other phones (i've not had this one for long!) so i hope thats not the problem but i'll give it a shot. I'll try getting rid of all the contacts etc on the sim and phone and see what that does.
SD card - yes i have one inserted now but the problem was still happening when i didn't have one in there.
Any other suggestions?
Thanks for your help so far
Latz said:
Thanks for the suggestions guys.
I'll try getting rid of all the contacts etc on the sim and phone and see what that does.
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Click to collapse
heheh i think he means the actual contacts on the SIM! you know the metal bit of the SIM that makes contacts with the pins inside the phone!
not your phone book contacts!
HAHAHA LOL Stupid me!!!
lol thanks for pointing that out. :lol:
right - that didn't work anyone else have any ideas what could be causing this?
meschle said:
First i would try cleaning the sim contacts, both on the sim and device. Sometimes faulty contacts lead to this problem. (poss faulty sim - have you another sim you can try?)
Next i would contact o2 to check there is no fault at their end e.g. faulty transmitter, computer systems.
If none of these solve the problem then its prob a faulty radio on your device and i would exchange for a new one.
Click to expand...
Click to collapse
I am having the exactly same problem.
I am going to request a new SIM card from O2 as I think it is due to the SIM. Will let you know my result.
Latz said:
right - that didn't work anyone else have any ideas what could be causing this?
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Click to collapse
Exchange your phone - maybe a faulty radio in your phone. You could try a new sim but as you said you've tried it in other phones and they are ok.
Darklondon - thanks very much i'd appreciate the feedback!
Meschle - i've got to say i think i agree the phone has a problem! i just hope that if darklondon manages to resolve his issue with a sim card mine will work with the same resolve.
I also have this problem. Im on the T-Mobile network in the netherlands. When it cuts off you can see that there is no more radio contact (there is a cross on top). It then resets the radio and gets back. Within 10 seconds of the cut off i can be called and call back????
it's been a month since my last reply and I havenot yet change my SIM yet :shock:
however, i think i found the problem, at least, i think so.
the constantly cut off issue, for me, it's due to the overclocking. initially i overclocked my CPU to 264, which brought the instability to kill the "phone" program constantly. if you have any task manager try to kill a "phone" program, and you will see the signal bar goes off completely.
so, i changed my overclocking to 242. problem solved, no more cut off now.
wow really?! but i'm not overclocking .... mayube i should! i don't see the phone program in task manager?
I can see the "phone" program or say thread with SmallMenuPlus and vBar. And sometimes I can see more than one.
hm, I don't see a "phone" process with Memaid, but I'll try the reducing of overclocking too, since I have the same problem. 240 is the nearest option to 242 though in my omapclock...
Lars
I've found that this problem occurs using many of the AKU2 ROMS out there along with an application that requests a GPRS connection on a very frequent basis (GoodLink for me, MSFP, Agile Messenger for others).
The problem is that the application requests a GPRS connection, and for some reason the device decides to drop the call in order to connect.
For myself, this started happening after upgrading from a 2.17 summiter ROM, and continues regardless of what ROM post 2.17 I use. I've also tried flashing many different Radio ROMS, all to no effect.
I've been back to 1.8, and that's solved the problem. I'm now using a 2.17 ROM that I flashed today to see if the problem persists there.
This isn't an overclocking problem - as I never overclock.
I have a AKU2 ROM installed, though I never use GPRS (way too expensive here). So that can't really be it I guess...
hi im due to buy an o2 xda executive heres what the guy has put in the advert
( It has one significant fault which means the phone functions do not work, as it has difficulty in recognising when a SIM card is inserted. I have used it with O2 and Vodafone SIMs and it was sold to me as unlocked, but most of the time now it says a SIM is not inserted, even when it is.)
what i want to know is does anyone know if this is a common problem and is it easy sorted is it ususaly software or hardware related and is it worth buying if the price is right then geting fixed or is it a problem easily sorted something i could do myself
btw i need help quick if possible before it sells
thanks
Talking about phones in general.. this is usualy a hardware problem.
Perhaps you could find out how old the unit is and (if under a year) claim off the warrenty?
thanks
ahhh cool thanks for your reply
i was just thinking the guy emailed me and said he reset the device to wipe all his info off it and now its showing that it has a sim card in it but he has done this before and it goes back to how it was (showing no sim card )
my question is wouldnt this point more towards a software problem rather than a hardware problem
help update please
right i got the thing now it wont work with an o2 sim
so i popped a vodaphone on in and it worked for a while
then i took sim out looked at sim holder and sim contacts and all looks perfect so i put the vodafone sim back in and im back to the invalid or missing sim card error what next guys ?
when the device boots up i get these three things on the screen
r 1.04.02
g 42.37.p8
d 1.13.82 wwe
i suppose thats the 3 things you were teling me about ?
could someone point me in the direction to the files i need and the order i need to put them on ?
and mabey a quick readthough or point me in the direction of a post relating to this problem
i get similar things when my xda boots too. I am pretty sure everyone does. Does it display an error message with the O2 sim in? Providing the phone is unlocked to all networks, this shouldnt cause a problem.
TBH I cant see that it not reading the sim could be a software problem (someone please correct me if I'm wrong). Even though the contacts look clean, you could try cleaning them anyway. I use the rubber-end of a pencil, or an elastic band if I cant find one. But dont go rubbing the contacts away altogether.. lol
ah right sorry ignore the (suppose thats the 3 things you were teling me about ?) bit in the post that bit was for another forum the reason why i typed all the info on where the thing boots up is because someone told me the radio may be corrupt and to reinstall or install the newest one so thats why i typed all that info and i was wondering where to get the files from in what order to do them and was there a sticky and where is my bloody pencil with a rubber on it !
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
3g ?
no im not using a 3g sim but the vodafone one i tried worked for a while and that was not 3g i have also cleaned the sim card contacts and the phones contacts to no avail
i have also just unlocked it using the HTC_Universal_Radio_for_SIMunlock_v0.00.00 file
still wont recognise my sim
someone mentioned elsewhere that the radio stack was possibly messed up and i wouldnt be able to use the wireless connection ? but i can so that rules that out ? so its possbily hardware related but all looks ok inside
GaZ said:
Just to confirm, you ARE using a 3G sim, right? I don't think it works with normal sims
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FYI mine worked fine with a normal O2 sim, bar the 3G stuff ofc
suggestion
try putting a piece of paper between the sim and the battery to push it down a bit. Its a longshot but I know of someone who had a similar problem and it was solved like that.
Hi
That's right try to use a piece of paper stick right behind the sim card to push aginst the sim card to force a good contact, but before doing so try to use a Q tip and small amount of rubbing Alcohol to clean the sim slot metal contacts because from time to time the metal contact might being oxidize and preventing it from a good contact with the sim card. If after trying all this still not work than you might want to try flash it with a new Rom.
any ideas what next please
hi
i have tried the paper behind the sim i have tried the cleaning of the contacts and i have upgraded the radio so as the title says any ideas what to try next as none of thme make my universal think theres a sim in it it just says missing or invalid sim ?
also at the moment my radio is 00000000 so its unlocked but if iwanted to upgrade it whats the best one to upgrade too ?
is it either UNI_radio_1[1].08.00 or is it best to upgrade to UNI_radio_1[1].09.00
and what do i do with the nbf file ? is there an upgrade program please
update
hi all
today ithought i would try a vodaphone sim out of my works phone in the universal and after 3 resets it worked the phone kept a signal for about half an hour then went back to the invalid or missing sim error so i put it in flight mode then turned flight mode off and the thing worked for the next 5 hours but now after leaving it alone for half an hour im back to the error ?
anyone any ideas please
another update
hi
last night i flashed my universal with the sim card in and when it booted up the phone was working there was a strong signal e.c.t. it stayed on for hours but when i got up in the morning and checked it it said missing or invalid sim card so i put it in flight mode then turned flight mode off and it started working again it has now been on for like 3 hours so has anyone got any ideas why it keeps coming up with this missing or invalid simcard error because i would like to get it fixed
i havnt got a clue what im talking about but could it be the antenna or something ? or is there something else i could try
thanks for all your help so far
morestyles
cmon guys please
hasnt no one got any ideas ???????????
after i flashed it it can stay on for hours even the full day but then i get sim isnt inserted error
plz plz plz help !
I have a cingular 8525 that at one point would lose signal periodically but after unlocking and superciding doesn't even find signal anymore... it doesn't say no gsm on startup and rarely connects(i think it connects since i was able to get a text message) i've tried flashing roms, radios but nothing seems to work.. all the pda functions work properly just not the signal... anybody have any ideas on what i can do to fix this problem? or what could be causing it?
Have u tried a new SIM card or another SIM card? Not sure but maybe it will help...
I tried my sim card then found it didn't work well so i went to att and they replaced my sim for a new one and still not much change..
what rom / radio rom is being used?
and i know its obvious but you do have "phone" turn't on in comm mgr? right?
I had similar problem to yours, all I had to do is turn off and on 3G.
it seems i found the cause of the problem.. it was one of the six connectors that touch the sim card.. one seemed to be all the way down and wasn't touching the sim.. i jus raised it up a bit and now seems to connect..
Ok got this phone but it wont ring or recive calls ! .
After putting in my SIM card, entering my PIN code it still says no service. When you try and make a call it says "Not registered on network".
It was on T Mobile which I have had it unlocked via eBay. I got past the Google registration page by entering APN settings for my SIM card (O2).
Now I can user the browser and market etc but no calls.
I have done everything in THIS thread and think I have flashed it with
JFv1.43 RC9. (When I say think it seemed to flash but I cant see any difference so not sure if it worked).
Does anyone know how I can get the phone to work?
Thanks for your time
i have been in this same situation for about 3 weeks and after spending countless hours on phone and at store with tmobile 3 replacement phone 5 sim cards and a new number they close my account and reopened it this was just tonight so i am testing it out so far i have lost servie twice within 3 hours restarted my phone both times and regained service so im not sure if it is completely fixd just yet
Its really annoying such a simple thing. When I try to manually select teh operator in settings it says "Your SIM dosnt allow connections to this network".
I tried an orange SIM card and for some reason it puts the phone in airoplane mode and wont come out :s
Any ideas would be appreciated.
Anyone got any ideas on what could be causing this ?
Thanks
same boat
man I'm telling you that's been happening to me. except I upgrade to ION and then reverted back to haykuro's 6.0r1. everythig that;s happened to this guy has been affecting me
No service
I also have a problem with my G1. Bought it from my local polish netwerk (Era) and the phone works OK however, from time to time it looses the connection to network and it needs a reset in order to login to network again. Don't remember if it happened before they released the software which supported polish language. So what do you recon is it a hardware problem or did those useless local IT guys screwed sth up while translating android??
hi i have he same problem stuck in airoplane mode and no service has anyone found a fix yet????
I´m yet another user with the same problem. For a few hours yesterday I suddenly had service, but it stopped working in the evening again.
Any solution?
A similar problem. Tell me what to do. Thank you.
hey guys not sure if this helps but if your device is rooted did you try un rooting it? maybe get it back to stock firmware...? or do you think its your sim card?
hi im from chicago and im having the same issue i put my sim in it say not registered on network then after i search 4 network it say sim card not alow on connection i sent my phone 2 samsung repair n they see nothing wrong..been like this since day one its very annoying
ldrifta said:
hey guys not sure if this helps but if your device is rooted did you try un rooting it? maybe get it back to stock firmware...? or do you think its your sim card?
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what do you mena rooting it?
I just bought a fido sim card and I get the msg: "cannot register on this network. choose another network, or disconnect your data connection and try again" when i try to manually connect to the network. I have using this phone with at least two sim cards back in my outcry and i bought it independently from my previous network from an eshop in Ireland..
Any thoughts? Could be the ROM and radio installed?
edit: I now saw that this isnt a thread for HTC Touch HD
Same Boat
Hi,
I am also having the same problem with my Galaxy s 4g. Its an unlocked phone ( and I am sure it's unlocked) but when i put some other Carrier SIM it says "No Device" or "not register to this network"
Can some one help?
Still struck there
Hi,
Has anyone able to sort this issue?..Need help badly
Hello, any one figure his problem? I am getting full bars and same message "not registered on network". Thx
the same on tattoo 1.6 android
i have the same problem on my tattoo its work with etesalat Egypt net work
but its didn't work with mobinil and Vodafone
any one can help us
not registerd on network
i have the same problem i have done different roms surly some one must no a fix .is it because we used a custom ROM wish i hadent have ...£400 paper weight now :crying: