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This is crazy. I made a few calls before I slept and my battery was at 40% level. When I woke up and saw my phone wouldnt come out from standby mode. I saw none of the lights on my phone were blinking. I assumed that the phone shut down by itself. I pushed the power button it started and in 3 seconds it shut down by itself. I assumed that its battery is dead so I connected it to my computer but I did not see any orange charging light. So I connected it to the wall charger. This is really shocking I saw a red indicator light it stayed there for 2 seconds and went away. I am really scared my phone is not starting please help !!!
...same issue here! -> solved!
Hi! I own a XDA Neo for one week now and this morning this happened to me: I did set an alarm the evening before to wake me up, battery was at 82%, so I did not connect the device to external power. I woke up in time, but not by the alarm. Instead the XDA was off and when I presses the 'on' button it did a soft reset... The reset reached the Windows screen (after the provider logo screen) and the alarm went on. I disabled the alarm and the XDA froze. I did two more soft resets, both with the same result. When I tried to 'reanimate' the device the fourth time, nothing happened at all. No soft reset, no hard reset, no boot loader, no indicator LED when connecting it to the charger
I removed the battery, the SD and the SIM and tried several times to reset the damn thing - no fu..... way! Does anyone know the 'magic trick' or should I send the device in for exchange/repair (it's one week old!)???
Thanks for helping a newbie :wink:
EDIT
I don't believe it, the battery was simply discharged completely! From 82% at 10pm the evening before to 0% at 7am the next morning. With BT and WiFi off, excellent signal from provider, no other progs running in the background and screen shut off as well... What a crappy little piece of sh..! Guess I have to get a more powerfull one from Ebay.
Same problem here, damn it!
brainbanger said:
EDIT
I don't believe it, the battery was simply discharged completely! From 82% at 10pm the evening before to 0% at 7am the next morning. With BT and WiFi off, excellent signal from provider, no other progs running in the background and screen shut off as well... What a crappy little piece of sh..! Guess I have to get a more powerfull one from Ebay.
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Click to collapse
How did you figure out that the battery discharged completely?
My XDA Neo was fine this morning with 22% battery and just after lunch (without using it) it stopped working! And it's one week old!!
I have the same thing, have no idea what to do!
First time it happened i exchanged my device, but the problem was still there and i thought the battery were dead. i bought the new one- and it work!!! But now it happened again!!
I bought my Orange M3100 about 60 days ago and it has been working well until today. Last night I plugged it in to get charged and this morning I noticed that my alarm didn't go off. When I looked at the phone I saw that the charge light on the phone was red; I had never seen it red befor. When I tried to turn on the phone....Nothing, I tried to do a soft reset, hard reset, remove the battery and the sim card put them all back in....still nothing.
I tried hooking it up to the computer, car charger, wall charger and still nothing. The only time i get anything is when i plug it into power and even then the only thing i get is a red LED light at the top of the phone.
Does anybody have any ideas as to how to fix it??
I really appreciate any help as I paid $575 for this phone 2 months ago.
Thanks,
David
bigtal said:
I bought my Orange M3100 about 60 days ago and it has been working well until today. Last night I plugged it in to get charged and this morning I noticed that my alarm didn't go off. When I looked at the phone I saw that the charge light on the phone was red; I had never seen it red befor. When I tried to turn on the phone....Nothing, I tried to do a soft reset, hard reset, remove the battery and the sim card put them all back in....still nothing.
I tried hooking it up to the computer, car charger, wall charger and still nothing. The only time i get anything is when i plug it into power and even then the only thing i get is a red LED light at the top of the phone.
Does anybody have any ideas as to how to fix it??
I really appreciate any help as I paid $575 for this phone 2 months ago.
Thanks,
David
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Click to collapse
There have been other instances of this problem. I had it once and it eventually came back after lots of fiddling. The last thing I did was to leave the battery out for half an hour - whether it was this that corrected fault I don't know. The issue ssems to be around the battery or circuit that monitors battery. I've not heard a definitive solution other that time!!
Edit: Also not unique to Hermes - seen this on several other phones PDA or otherwise.
Mike
Thanks for responding. I will try that now and let you know if it worked.
**Keeping my fingures crossed**
This happened to a wizard. really frustrating. I just had to exchange. But my m3100 ha sissues charging. sometimes when I plug it in it will behave like it is not plugged in. I fiddle with the plug and wiggle it and nothihng. let it sit and then on comes the charge light...but then some times it goes out. really wonky and scary cause I too paide 650 for my hermes and can't ecahnge it with my provider
Well I waited only 30 min and that didn't work...I will try 2 hours and hope it fixes the problem....
bigtal said:
Well I waited only 30 min and that didn't work...I will try 2 hours and hope it fixes the problem....
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Darn!!
Curiously had this exact issue with a cheap office mobile a few weeks ago. Nothing would work. As it was chaep I took it apart- nothing loose or such like, put it back together and worked straight off. Not that I'm suggesting you try that!
I still think it will come good but what a frustrating wait. One post I saw was from someone whose TyTN never charged from the day he got it. How's your warranty/guarantee situation?
Mike
Well I am in the US and I bought it from a guy in the UK. I have sent him an email but didn't get a response. I am not sure if Orange in the UK will honor the warranty. As I said it is only 60 days old.
It is very weird. I think I will go to my local Cingular store and try a new battery, maybe that will help. I would rather it be a battery issue than something with the phone itself.
bigtal said:
Well I am in the US and I bought it from a guy in the UK. I have sent him an email but didn't get a response. I am not sure if Orange in the UK will honor the warranty. As I said it is only 60 days old.
It is very weird. I think I will go to my local Cingular store and try a new battery, maybe that will help. I would rather it be a battery issue than something with the phone itself.
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Sounds like a good idea. (guy in the UK - not a scotsman I hope!!)
Check this link. I know he's talking about car charger but the bit about having charger plugged in whilst soft re-setting might be interesting. Second last post page one:
http://forum.xda-developers.com/showthread.php?t=277742&highlight=reset
EDIT Just tried having mine plugged into charger and removed battery. Light instantly goes red. Suggests your problem most likely battery and not device. Might be worth trying also taking battery in and out whilst connected to charger.
Mike
Mike - Thank you for your help in this issue and the suggestions....looks like we are getting closer to a solution.
I don't have my wall charger here at work but i connected it to the PC USB cable while the battery was OUT, then I poped the battery in and the red light changed to Amber to indicate it is charging. The phone powered up after a soft reset. The battery shows 0% charge even though it was plugged in all of last night. It now seems to be charging, I will wait to see if the battery holds the charge or not.
Now I don't know if the problem is with the battery, charger, or phone
I guess I will be able to narrow it down in a few hours and see if the battery holds a charge.
bigtal said:
Mike - Thank you for your help in this issue and the suggestions....looks like we are getting closer to a solution.
I don't have my wall charger here at work but i connected it to the PC USB cable while the battery was OUT, then I poped the battery in and the red light changed to Amber to indicate it is charging. The phone powered up after a soft reset. The battery shows 0% charge even though it was plugged in all of last night. It now seems to be charging, I will wait to see if the battery holds the charge or not.
Now I don't know if the problem is with the battery, charger, or phone
I guess I will be able to narrow it down in a few hours and see if the battery holds a charge.
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Brilliant!!!
Sounds good. so the secret here maybe, taking battery out and in whilst connected to charger or usb?
I'm confident it will hold charge and things will be fine as mine is.
Like I said earlier it takes time and in the end it works fine again, BUT what precisely caused it to work again so we can help others? Because like me you've tried quite a few things.
Mike
I just hope that this will not be a regular issue.
What finally worked was:
1) Remove battery
2) Connect phone to charger or USB (USB in my case)
3) Insert the battery while phone is connected to charger
4) Red light should turn Amber
5) Soft Reset
In the 20 minutes or so that it has been charging the battery went from 0% to 10%
bigtal said:
I just hope that this will not be a regular issue.
What finally worked was:
1) Remove battery
2) Connect phone to charger or USB (USB in my case)
3) Insert the battery while phone is connected to charger
4) Red light should turn Amber
5) Soft Reset
In the 20 minutes or so that it has been charging the battery went from 0% to 10%
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Click to collapse
That sounds positive. Well if my experience is anything to go by I've only had it once in 4-5 months.
With your permission I think this may be worth a spot on the Wiki. I'd be happy to use your points above and also Cieplowski's points which appear similar but have a couple of other observations, and put these up as potential answers to this not uncommon issue.
I would not do this until over the weekend just to see how you get on, though I have every confidence.
Mike
I think putting it on the wiki would be an excellent idea.
Right now it is at 70% charge so things are looking good....
I will post back on Monday and let you know how the weekend went
Thanks again,
Dave
I charge my phone to full (till green light appears though sometimes while off), but the battery information in settings still show some old 'Last charging Date' and talktime, etc figures are also not reset.
Is it a bug that this information is not getting reset automatically at every full charge.
pgu said:
I charge my phone to full (till green light appears though sometimes while off), but the battery information in settings still show some old 'Last charging Date' and talktime, etc figures are also not reset.
Is it a bug that this information is not getting reset automatically at every full charge.
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Click to collapse
Hey does no body is facing the same problem for battery information!!
Hi pgu,
I m also having the same pblm..But I have noticed that when you switch off the TD2 and charge to full...the battery information is not getting updated and is working fine when you charge by keeping the phone on..
try charge ur topaz while its power on..and check if its updated...
Yeah, the same here.
It seems when the Operating system is not awake it doesn't know when the battery is charged.
yeah...I've tried this...when we charge the phone with phone ON, then that info is updated. But many a times phone never shows green charging light when ON...I think this is some bug in TD2 which has been discussed in some other forum also...
The same problem for me about time of last charging but no problem with green light.
OT: My first post and my first HTC device!Nice to meet you!
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
Are you sure it is the problem of the HTC HD? I got hte same problem. But because I charged my second battery which was newly bought from the official website HTC UK. My original battery works well. So I returned my second battery.
Try another battery.
ci6i said:
I'm verry disappointed. Now it does'nt charge even i remove the battery.
I think i'll try the warranty service.
No other suggestions ?
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Click to collapse
yep, same here...
my girlfriend and me, we own a HD, pretty much the same issue...
My device frist stated "unkown main battery status" and has been only willing to charge the battery while switched off and connected to PC (charger doesn't work).
My grilfriend's one now refuses to start at all.
One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it...i guess that might have triggered the problem...
gotta send it in, hopefully they don't mind my custom rom!
ci6i said:
My 2 months old Touch HD doesn't charge the battery anymore.
If i plug the power cord, the notification led turns red for 5-7 sec., then it turns off, and the battery meter shows no charging.
I can sync it with PC but runs again on battery, even the check box (under the power meter) is unchecked.
The only way to charge the battery, is to let the battery drains out (the phone turns itself off) and remove the battery from phone for few minutes.
I have the original ROM 1.57.831.1 (47324) WWE from 04/08/09 and i tried one hard reset ("clear storage" from settings).
Does anyone know how to fix this ?
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Click to collapse
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
Thank you all.
alper1 said:
I had this problem to.... Change of USB cable did the trick! So.....it's possible that your USB mini cable is dead. Try another USB if you haven't tried it yet.
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I don't think it's the cable because i let the phone charging on my desk and suddenly, after few minutes (sometimes 1 min, sometimes 60 min) it stops charging (without touching/moving the cable),
ccieuser said:
...Try another battery
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I'll try to find another battery but my friends use Nokia
4irm said:
...One thing for sure - its not battery related since my fully recharged battery doesn't make her device starting.
I sometimes pulled out the battery without swichting the device off, or left it running for days before reseting it
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Click to collapse
Well, in your case, for sure its not battery related.
After i left the battery out of the phone for 6 hours, it start charging again for 45 min then, the notification led start blinking red and green. After 2 minutes, the led turns off and i started the phone with 40% battery life.
It's driving me crazy and i don't know what to think!
I start to believe it's a battery problem but i'll ask for service opinion too, since i payed a lot of money for this.
Solved
My handset was repaired in service.
The problem was hardware related, generated by malfunction of switching power alimentation mechanism to motherboard.
Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
somethings not right, it must be something to do with me messing about with CHTEditor
out of the blue my lock screen had gone, and it says i have a voice mail waiting when i dont. haha
Hard reset i think
update...
hard reset not worked...uhoh
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Wizzkid007 said:
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Click to expand...
Click to collapse
The phone seems to charge ok when switched off, i will leave it as it is till im home from work and wil have a tamper with it.
phone is now charging ok, just need to get rid of this voicemail notification now.
hmm and everything back to normal. must be its time of the month
djchubbs said:
Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
Click to expand...
Click to collapse
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
bRkiX said:
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
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Click to collapse
yep, using the original battery, it seems to be ok now, charging as it should.
ahh well. cheers for the reply
one last this, how the hell to i get the lock screen back, i think im being dim.
edit
sorted
I have a program BsB Tweaks that has a setting for the lockscreen. Try that.
My phone is also charging fine when turned off, also it functions fine at the moment. i think it has something to do with overloading the device when the battery is low. Based on that its not possible to turn on any phone when the battery is in attached but the power is, i think everything is drained from the battery while charging it and that when overloading the battery just doesn't pull it anymore.
i don't have a alternative battery, mine is original.
What are the symtoms when the battery is at the end of it's life? does it do this, or is it supposed to give a warning or something?
edit: i am unable to find a manual page describing the different modes the LED could be blinking. I'm curious what is says about the red and green blinking mode. Does such a page exist?