Database Users

Up-to-date ActiveSync notifications w/WM2003 & Exchange

I'm not sure if this is the right topic, or if this belongs in the 'Upgrades' topic, but here it is nonetheless...
First, thanks to all participants of this forum; I have found a wealth of useful info here!!
I recently upgraded my XDA to a "4.00.16 ENG T-Mobile US" ROM cooked at Yorch's kitchen, and everything seems to work great, however, I cannot take advantage of Exchange 2003's "up-to-date" SMS notifications to trigger ActiveSync.
From the research I've done into enabling this functionality, it seems that the ActiveSync app on my XDA does not include the necessary options; specifically, the 'Mobile Schedule' config drop downs are missing the "after new items are received" (or something like that) options. Also, there is supposed to be a "Device Address" text box on the Server tab which allows you to input your SMS address.
Has anyone had any experience with resolving this issue?
Many thanks,
Daniel

Re: Up-to-date ActiveSync notifications w/WM2003 & Excha
Hey Daniel,
I have it working over here. You have to get your PPC syncing with the server first. Once you sync then you should get prompted for syncing only when there are new messages. If you get this and choose yes then it will ask for the mobile address. If everything's upgraded correctly and you have synced one time then you should be able to go into activcesync and also choose this option. The only other thing is make sure in AD that you have your account specified to allow Notifications.
Andy
dpanice said:
I'm not sure if this is the right topic, or if this belongs in the 'Upgrades' topic, but here it is nonetheless...
First, thanks to all participants of this forum; I have found a wealth of useful info here!!
I recently upgraded my XDA to a "4.00.16 ENG T-Mobile US" ROM cooked at Yorch's kitchen, and everything seems to work great, however, I cannot take advantage of Exchange 2003's "up-to-date" SMS notifications to trigger ActiveSync.
From the research I've done into enabling this functionality, it seems that the ActiveSync app on my XDA does not include the necessary options; specifically, the 'Mobile Schedule' config drop downs are missing the "after new items are received" (or something like that) options. Also, there is supposed to be a "Device Address" text box on the Server tab which allows you to input your SMS address.
Has anyone had any experience with resolving this issue?
Many thanks,
Daniel
Click to expand...
Click to collapse

Re: Up-to-date ActiveSync notifications w/WM2003 & Excha
andygee said:
Hey Daniel,
I have it working over here. You have to get your PPC syncing with the server first. Once you sync then you should get prompted for syncing only when there are new messages. If you get this and choose yes then it will ask for the mobile address. If everything's upgraded correctly and you have synced one time then you should be able to go into activcesync and also choose this option. The only other thing is make sure in AD that you have your account specified to allow Notifications.
Andy
Click to expand...
Click to collapse
Thanks for the reply, Andy. I can successfully sync manually (or using the 'every 5 min.', etc. scheduled sync), and my account has both user-initiated synchronization and up-to-date notifications enabled, but I never receive a prompt to sync only when there are new messages, nor do those options appear in ActiveSync.
I did not update my Radio Stack...still 6.18; could this functionality be tied to the newer Radio Stack?
If you or anyone else has any other ideas, I would greatly appreciate it!
Regards,
Daniel

In Active Directory, does the user's account have up-to-date notifications enabled? You will need the newer radio stack for it to work 100% correctly as you are supposed to have the always on gprs in order for it to function correctly.

andygee said:
In Active Directory, does the user's account have up-to-date notifications enabled? You will need the newer radio stack for it to work 100% correctly as you are supposed to have the always on gprs in order for it to function correctly.
Click to expand...
Click to collapse
Yes, the user's account does have up-to-date notification enabled in AD. I think I understand what you are saying regarding the radio stack, but I believe this would hinder the device's attempt to syncronize after receiving the SMS notification, which it doesn't appear is happening since I can't even set the option to sync when new items arrive...does that sound right?
Regarding the Radio Stack Upgrade, it sounds like it can be far more dangerous than the ROM upgrade, plus there seems to be some uncertainty as to whether or not the official T-Mobile upgrade will work once the Radio Stack has been "unofficially" upgraded...is this correct?
Thanks again for your assistance!!
Daniel

dpanice said:
[
Yes, the user's account does have up-to-date notification enabled in AD. I think I understand what you are saying regarding the radio stack, but I believe this would hinder the device's attempt to syncronize after receiving the SMS notification, which it doesn't appear is happening since I can't even set the option to sync when new items arrive...does that sound right?
Regarding the Radio Stack Upgrade, it sounds like it can be far more dangerous than the ROM upgrade, plus there seems to be some uncertainty as to whether or not the official T-Mobile upgrade will work once the Radio Stack has been "unofficially" upgraded...is this correct?
Thanks again for your assistance!!
Daniel
Click to expand...
Click to collapse
Yeah there is some uncertainty but I'm sure when it comes out that there will be someone to figure out how to to it. No it won't hinder it. What is puzzling me is that you don't even have the option to set it to update email upon new emails. You should have an option in there for it once you sync with the Exchange 2003 box. Have you sync'ed wirelessly or are you doing all this via a sync cable?

andygee said:
Yeah there is some uncertainty but I'm sure when it comes out that there will be someone to figure out how to to it. No it won't hinder it. What is puzzling me is that you don't even have the option to set it to update email upon new emails. You should have an option in there for it once you sync with the Exchange 2003 box. Have you sync'ed wirelessly or are you doing all this via a sync cable?
Click to expand...
Click to collapse
That's what is puzzling me, too...
I can sync with the server both wirelessly and via the sync cable.
I've also gone over the Exchange Deployment guides to make sure everything is set up properly on my Exchange server & my ISA (firewall) server, and everything appears to be correct.
Thanks again,
Daniel

Are you connecting directly to the exchange server or are you going through a front-end exchange server? And you still don't have on the schedule tab a when new messages arrive? What version of activesync are you using when syncing via cable? Is it 3.7 or greater?

andygee said:
Are you connecting directly to the exchange server or are you going through a front-end exchange server? And you still don't have on the schedule tab a when new messages arrive? What version of activesync are you using when syncing via cable? Is it 3.7 or greater?
Click to expand...
Click to collapse
I am connecting directly to the Exchange server (with IIS installed), and I still don't have the "when new items arrive" option on the schedule tab, nor the "Device Address" text box.
I am using ActiveSync 3.7.1...I just downloaded it again from MS yesterday, just in case, and re-installed it, but it made no difference.
Thanks,
Daniel

Any errors in the event log on the exchange server? I would go into system manager and change the logging level on the msexchangeactivesync stuff to log maximum. Then sync again and see what it logs.

andygee said:
Any errors in the event log on the exchange server? I would go into system manager and change the logging level on the msexchangeactivesync stuff to log maximum. Then sync again and see what it logs.
Click to expand...
Click to collapse
Unfortunately, I've already tried that. The only messages being logged on the server are:
Microsoft Exchange ActiveSync has been loaded: Process ID: [1720].
OMA Categorizer succesfully initialized.
And those are after a re-boot. Nothing logs when I synchronize successfully after initiating the sync from my XDA.
Thanks for your help; I really do appreciate it...any more ideas are welcome!!
Regards,
Daniel

I also had this issue and could not get it to work. Microsoft support told me that auto notification of emails required a smartphone and just having Exchange 2003 and Mobile 2003 would not do it.

Well I have Mobile 2003 and Exchange 2003 and it will work. I'm checking to see if I can find anymore options that would keep you from getting the phone to do like it's supposed to with exchange 2003.

andygee said:
Well I have Mobile 2003 and Exchange 2003 and it will work. I'm checking to see if I can find anymore options that would keep you from getting the phone to do like it's supposed to with exchange 2003.
Click to expand...
Click to collapse
Ok, that's fair. It won't be the first time Microsoft support is wrong! :wink:
If you can figure out anything, please let me know.

Scrappy said:
andygee said:
Well I have Mobile 2003 and Exchange 2003 and it will work. I'm checking to see if I can find anymore options that would keep you from getting the phone to do like it's supposed to with exchange 2003.
Click to expand...
Click to collapse
Ok, that's fair. It won't be the first time Microsoft support is wrong! :wink:
If you can figure out anything, please let me know.
Click to expand...
Click to collapse
Are you having the same exact problem? That your's isn't allowing you to receive notifications?
Andy

That is correct. I had Microsoft walk through my setup and verify all settings and I couldn't get notifications. After working on the problem for over two weeks with three developers from Microsoft they determined that the current code only supported the smartphones. I currently have all XDA's setup to auto synchronize with the server every 15 minutes since I don't have auto notification working.

I have the option "When new items arrive" as well. I'm using the 4.0.1 ROM with the lastest TMobile RS 6.24.01. I also just updated a friend brand new XDA to the 4.0.1 ROM but left his RS @ 6.18. When setting up his schedule I noticed that the "When new items arrive" option was not there, so I sync'ed and the options were there. Maybe the difference is in the different ROM versions?

I've got a rather unusual update on this issue. While attempting to get the up-to-date notification working with my XDA & my Exchange server, I was also getting set up with an Exchange hosting service (because I am tired of administering my own server).
I'm still waiting for them to enable my mobile access, but meanwhile I started to attempt to connect from my XDA anyway. While I haven't been able to successfully connect to the new server, this attempt did make the missing options appear in ActiveSync on my XDA. Tonight, I switched back to my own server, and now (with no server changes, mind you), the options are still there & my up-to-date notifications are working!!
The only thing that I can think of that might have caused this issue is my ISA Server. When I synched with the Exchange server for the 1st time, a required registry entry on the ISA Server to enable up-to-date notifications had not been created. After researching the issue, I added the entry and bounced both the ISA Server & the Exchange Server. Of course, the missing options still did not appear in ActiveSync, so my guess is that maybe something was cached from my initial synchronization that didn't reset until I attempted to connect to a different server.
Thanks to everyone for your suggestions and input; it is greatly appreciated.
Now if someone can tell me where to get that 4.0.1 ROM, I'll be set... :lol:
Regards,
Daniel

I had the same issue
Hi,
unfortunately I didn't notice this thread before, I had the same problem.
After several hours of research I got the problem solved by totally deactivating Exchange Server synchronization, deleting all the sync folders in the Exchange store (via WebDAV), deleting the old and creating a new partnership with ActiveSync and activating server snyc then again.
Don't know which of these actions corrected the problem but there seems to be a bug in Exchange that it doesn't update the Up-To-Date-Notification settings correctly (without newly setting up the synchronization).
Best,
jeff

Re: I had the same issue
jeffxyz12 said:
Hi,
unfortunately I didn't notice this thread before, I had the same problem.
After several hours of research I got the problem solved by totally deactivating Exchange Server synchronization, deleting all the sync folders in the Exchange store (via WebDAV), deleting the old and creating a new partnership with ActiveSync and activating server snyc then again.
Don't know which of these actions corrected the problem but there seems to be a bug in Exchange that it doesn't update the Up-To-Date-Notification settings correctly (without newly setting up the synchronization).
Best,
jeff
Click to expand...
Click to collapse
I'm having a problem with messages not being sent to my phone, the reason, I think, is I did a hard reset on my device and the partnership between my phone and my Exchange server is screwed up. Can you describe to me the exact process you used?

Send/Receive option greyed out

Hey,
It's not the biggest deal in the world since everything seems to be working on my 8125 (running summitter 2.25) but after some weirdness on the device last weekend, my "send/receive" option in pocket outlook is now always greyed out. I am syncing with mail2web exchange. If I need to send/receive, I can go over to ActiveSync and click the sync button and all works well (as well as DirectPush) but it just seems odd that now the "send/receive" option in outlook is no longer functional.
Anyone have any ideas what this might be and how to correct it?
Thanks!

it happens when the program is (or thinks it is) already sending-receiving smth. i.e. large attachments
give it some time and try again. worked for me
ciao

gmail on the hermes with tmobile help

hey guys im having trouble snyc gmail with xda live rom. on a fresh flash i go through the email setup and complete it (actually when on step number to after it configures to the network when i switch to the next one i see it says abort. i entered us/name password complete all the steps. but cant connect.
yes i have internet. any ideas guys

Same thing here as I tried today. I set it to IMAP4; could that be the reason?

man this is gettin on my nerve right now. i have clients that i only communicate via gmail. im running the new xda live rom, assistance please.

Prerna said:
Same thing here as I tried today. I set it to IMAP4; could that be the reason?
Click to expand...
Click to collapse
All fine after deleting the setup and recreating one using POP (instead of IMPç which is not supported)
Remember to tick the incoming + the outgoing mail SSL security' option.
Remember also to set your internet Gmail' settings to allow POP.

Quote:
Originally Posted by Prerna
Same thing here as I tried today. I set it to IMAP4; could that be the reason?
All fine after deleting the setup and recreating one using POP (instead of IMPç which is not supported)
Remember to tick the incoming + the outgoing mail SSL security' option.
Remember also to set your internet Gmail' settings to allow POP.
Click to expand...
Click to collapse
Oops, I spoke too fast! It is logging on and synchroinising, but no email comes!

There was a problem with gmail in general today - probably for 2-3 hours...

Here's the fix!
Provided by ionide here: http://forum.xda-developers.com/showpost.php?p=1152463&postcount=273
There is a fix for that issue! It took me a while to find out, but it works perfectly.
In the gmail account settings of outlook mobile, add "recent:" in front of your username, Eg. "recent:kyphur"
Now messages downloaded on your PC wil still show up on your phone and vice versa.
Click to expand...
Click to collapse
Tested, it rocks!

Prerna
thank you so much for this tip. I thought I was going mad, everything seemed to be set up as per instructions etc, but messages kept vanishing. Then I realised that it was opening outlook which stimulated this. Your tip has worked a treat for me.

what if I don't have it setup on my pc and only on my phone. As of right now, it synchronizes and told me it was downloading all 465 of my messages, but it showed nothing in the inbox.

Have you tried the java applet? I find it much nicer than the POP version, though the "recent" tip might make me go back.

The java applet seems throw up a ton of java errors in WM6 for me...anyone else get that?

I don't have those errors. I am running LSVW's version of WM6. The Gmail applet works fine. It did NOT work under WM5 but now it does.
Toleraen said:
The java applet seems throw up a ton of java errors in WM6 for me...anyone else get that?
Click to expand...
Click to collapse

Exchange server pushing security via Wireless Sync

I posted this in another forum, but thought I'd give it a try here.
I'm using Verizon's Wireless Sync for my work email and contacts. The bad part is, by using that it's enabled the Lock feature after a timeout/standby/power cycle. I know the registry keys that disable the PIN requirement, but whenever I sync, it resets them.
I tried the Zenyee StayUnlock program, but it's not working for me. Nothing I can find has been able to keep those entries from being reset
Any ideas?

Bump for some help

Oh, and the registry settings reset when I soft reset also...

I have the same problem except when I change the reg keys it disables the lock until the next day. I don't think there is a way around it. I have done some searching but not a lot and it doesn't seem like there is any other way.

juwalk said:
I have the same problem except when I change the reg keys it disables the lock until the next day. I don't think there is a way around it. I have done some searching but not a lot and it doesn't seem like there is any other way.
Click to expand...
Click to collapse
I can get it to stay..... as long as I don't sync or reset (soft or power cycle).
I had found some people were able to use the StayUnlock program to help keep those entries from reverting back, but I couldn't get it to function.
It is QUITE annoying...

Hi used this StayUnlock program and it worked really well for me never have to enter a password to unlock.
Also, you don't have to use Wireless Sync if your server is Exchange, then you can configure ActiveSync to sync over the air, and this StayUnlock works really well. it just gives me a reminder when my server push the security policy, but it reverse it.
Unzip this, create a shortcut to it and dump it into the \Windows\Startup folder.
Hope this helps.

vboyz103 said:
Hi used this StayUnlock program and it worked really well for me never have to enter a password to unlock.
Also, you don't have to use Wireless Sync if your server is Exchange, then you can configure ActiveSync to sync over the air, and this StayUnlock works really well. it just gives me a reminder when my server push the security policy, but it reverse it.
Unzip this, create a shortcut to it and dump it into the \Windows\Startup folder.
Hope this helps.
Click to expand...
Click to collapse
Use ActiveSync OTA? Never heard of this...
I tried the StayUnlock. It didn't work for me. The reg settings would reset as soon as I ran Wireless Sync or reset the phone.
I installed the program, made a link to it from the Startup folder, but still no go. Do you change the settings BEFORE installing, or AFTER.

Ok, I got it to sync to the webmail server for my Outlook. But it's not a push service.
That's what I like about Wireless Sync. It's a push.

E-mail direct push and setup !

Hi there everyone
I have this issue setting up my Leo for the direct push.
The good news is ,I did setup the hotmail account as well the outlook for the "as it arrive " for the direct push and I found it that amazingly the hotmail arrive to my phone like in a fraction of a second "super fast" and that the outlook take a little while " I'm not complaining as long as it arrive" the only thing that it only push e-mails when I'm on the Wi-Fi connection.
However, when I try switching off the Wi-Fi no Push?!...... So what went wrong?, any ides, or anyone have better solution. Though when I do "physically" ActiveSync the outlook do receive the new e-mails. It looks like the phone doesn't sense the new e-mail.
Other thing dose anyone know how to receive push e-mails as well from Gmail and yahoo??
Thanks a lot

any help plz guys

I am interested in this too, my Gmail syncs fine. But Hotmail only works if i manually sync it when on 3G. It's greyed out in the email accounts section so i can't alter the settings.
The email setup is a bit of a black art to me on here. Maybe i should read the 310 page PDF manual.

stratplayer said:
I am interested in this too, my Gmail syncs fine. But Hotmail only works if i manually sync it when on 3G. It's greyed out in the email accounts section so i can't alter the settings.
The email setup is a bit of a black art to me on here. Maybe i should read the 310 page PDF manual.
Click to expand...
Click to collapse
The thing that I found a round-over solution for it by using a 3rd part application "Seven or emozeMail" to add ur e-mail account and it will do the trick for you!
However, this is not a really push serve from WM, I was looking for something without the use of the 3rd party app. Again, the hotmail as well the outlook do push when it is only on Wi-Fi!!! But not in the SIM net connection
By the way how did you set ur Gmail to act as push e-mail?
Best luck

no answer!!!

up...up...up i really need helop!!!

Stupid question - you do have Direct Push on under comm manager I guess?
have you tried turning it off rebooting then back on again

Have you tried performing the intial setup/sync over 3G and not Wifi?

I just set mine up using 3G and did nothing special and it syncs using 3G fine from Hotmail.
I didn't do anything special, so can't tell you how to magically sort it. Sorry.

waynepyrah said:
Stupid question - you do have Direct Push on under comm manager I guess?
have you tried turning it off rebooting then back on again
Click to expand...
Click to collapse
no need to be sassy about it !
However, did that befor didn't help at all

profahmad said:
Have you tried performing the intial setup/sync over 3G and not Wifi?
Click to expand...
Click to collapse
hummm...never tried this...i will try and come back withthe feedback to you
by the way i did Syn through USB

profahmad said:
Have you tried performing the intial setup/sync over 3G and not Wifi?
Click to expand...
Click to collapse
stratplayer said:
I just set mine up using 3G and did nothing special and it syncs using 3G fine from Hotmail.
I didn't do anything special, so can't tell you how to magically sort it. Sorry.
Click to expand...
Click to collapse
i did try what you guys suggeste ...and it look like that did work!
but another issue came out....the phone when it connecte through the SIM net connetcion ...it never turn off...and even when i try to turne it off manually ..it comes back to re-connect ...it keep doing this till i kill the connection with NoData app...any suggestion?

osash2000 said:
i did try what you guys suggeste ...and it look like that did work!
but another issue came out....the phone when it connecte through the SIM net connetcion ...it never turn off...and even when i try to turne it off manually ..it comes back to re-connect ...it keep doing this till i kill the connection with NoData app...any suggestion?
Click to expand...
Click to collapse
If you want 'push' e-mail then it'll have to maintain a connection - either 3G or Wifi. It won't connect when an e-mail is received then disconnect once it's downloaded, it requires a constant connection for the device to receive the e-mail immediately

profahmad said:
If you want 'push' e-mail then it'll have to maintain a connection - either 3G or Wifi. It won't connect when an e-mail is received then disconnect once it's downloaded, it requires a constant connection for the device to receive the e-mail immediately
Click to expand...
Click to collapse
I understand form what u said that I need to be connected all the time!
That I will be very costly …it looks like if I put the sync on scheduled connection would be better. Any ideas how some1 can came this thing!?
thankx again for ur help

osash2000 said:
That I will be very costly …it looks like if I put the sync on scheduled connection would be better. Any ideas how some1 can came this thing!?
Click to expand...
Click to collapse
It's best not to use push e-mail unless you have an unlimited data plan! I'm not sure what you're asking: do you want to know how to set up an sync schedule? In the Windows Live options you can specify a 'sync sechdule' frequency, anywhere from every 15 minutes to four hours. You can do the same for an exchange/activesync account.

profahmad said:
It's best not to use push e-mail unless you have an unlimited data plan! I'm not sure what you're asking: do you want to know how to set up an sync schedule? In the Windows Live options you can specify a 'sync sechdule' frequency, anywhere from every 15 minutes to four hours. You can do the same for an exchange/activesync account.
Click to expand...
Click to collapse
thankx alot for ur help. what i was trying to say that when i compare better the two methods ( the Data connection Vs Sechdule one) for me the data connection will be very costly !..what i was thinking of that if there is like a way to disconnecte the Data after it have pushed the e-mail

Actually, push won't increase your data usage. it may well decrease it.

Good point actually, just being connected won't cost anything without data transfer. Cheaper than repeatedly refreshing your inbox.

profahmad said:
Good point actually, just being connected won't cost anything without data transfer. Cheaper than repeatedly refreshing your inbox.
Click to expand...
Click to collapse
letme get this right...if my LEO Data onnection (e.g 3G) it will cost me NOTHING till there is actually data exchange!

osash2000 said:
letme get this right...if my LEO Data onnection (e.g 3G) it will cost me NOTHING till there is actually data exchange!
Click to expand...
Click to collapse
It should be so, that's why it's usually charged by the megabyte.