I have a cingular 8125 and everything is great except for the fact that when i slide it open to landscape mode the touch screen will stop working, it works fine when the phone is closed and the screen is normal. if i rotate the screen without opening the keyboard the touch screen will work. Anybody know what the problem is?
Sounds like a hardware problem, hopefully you still have warranty left on it.
yea i figured that, and the warranty has been voided a while ago...i guess ill just have to live with it
Related
hi guys, I have a problem, my screen keeps doing this thing where it stops working, it looks like the device has crashed, but all the buttons work fine. the touch sensors for the screen works about 30% of the time. I've just figured tho that if I twiddle the screen a little it works again. but does it again soon after.
does this sound like it needs to go back to shop for repairs? does it sound broken?
please give your replies.
I have a similar problem with the screen:
- Sometimes (once or twice a day) the Universal does not accept touch screen input.
- Then I twist the screen back and forth.
- After this touch screen works again.
How can avoid this?
BTW, is there a method to physically fix the screen in landscape?
I only use the Universal with the screen oriented in "Laptop" Mode.
Hey guys... I'm having a lot of troubles with the lcd screen on my 8525 and this start about a month ago.. I've had this phone for almost one year... bought it as a refurb.
1. when i'm using the phone portrait mode the screen alignment would be perfect... however when i slide the keyboard open the screen goes to landscape and my alignment would be completely off. Heres the interesting part... say if it is still in landscape and i align it then.. it would work perfectly in landscape but then when i close the keyboard and go back to portrait the alignment would be extremely off again.
2. now when i'm in portrait mode and i go to start -> settings -> system -> screen and switch the screen to landscape (w.o sliding the keyboard open) the screen would be perfectly aligned... but when i slide the keyboard open... the alignment would be completely off again... now if i align it while it is in landscape (keyboard open) and go to start..settings..system..screen and change it to portrait the alignment would be perfect... but when i close the keyboard.... it would be off again...
is there anyway i can fix this? I've done a hard reset and flashed the firmware all over again... btw i'm using WM6 from the htc website. if anyone can help...lemme know what i have to do....
thankz
p.s my phones starts with s/n ht649.
Can't say I've seen that reported before. Sounds software based. You could try backing up and hard resetting.
Mike
I already tried that.. it didn't work.
Sorry, my bad - you clearly said you had done that already.
I can't fathom what hardware problem there could be. The magnet orientation switch is clearly fine it seems the X Y co-ords are not swapping over - but that seems a software matter, yet your hard reset suggests hardware - Im stumped.
Mike
If the whole screen is moving, including the start menu etc,
I have seen this before, when building my phone, if the lcd ribbon cable is not alligned perfectly this can occur... but resetting the device did not resolve the issue in this instance.
Cheers
Steve
So I guess I'll have to take it to a cellphone repair shop and have it looked at. I just hope it won't cost too much... the phone was a refurb and i got it for $100. Do you guys have any other suggestions?
Hi mates yesterday i bought a used herm...with excellent condition. but when i opened any dialog. the window closed automatically. and the screen light remains always on. and touch is creating problems.
and after some time the touch screen totally stop working. i dont know what happened. al the buttons are working fine. i upgraded my t-mobile herm to its original t-mobile wm6 rom. and again the touch screen is not working. and the screen light always stay on..
so is this hardware or software problem.?
guide me if you have any clue about this..
according to my thinking.. i think some button is pressed continuesly.. but everything is working fine.. only the touch is not working.
broken digitizer for the touch screen, buy a replacement lcd/digitizer together and replace yourself, about $100Aud. Use Mike Channons site to download the service manual. Use the search function and type in "htc service manual hermes".
As for the light, you will have to use your buttons to navigate to settings>system>backlight>battery power and external power. you can select how long the backlight remains on for.
Cheers...
Hi mate thanks for your reply.. Actually the situation is that. the screen is working perfectly. all buttons are also working perfectly. but suddenly the touch feature stopped working.
that time i was just opening some menus and they closed automatically. it looks like that there is some button pressed. and the screen light never stops. it continuously remains on. all buttons are working perfectly and everything. on the touch feature is not working.
i upgraded my device with genuine shipped t-mobile wm6 rom and again it stopped at the starting screen where i have to click the screen and the device brings the window for stylus adjustment.
so i wanna ask that is this also possible that some touch drivers are corrupted or something like this.? or is this a hardware failure.?
Kind Regards
I had same problem, it was hardware. Thats why I said to change the lcd. It is theoretically possible to replace JUST the digitizer, BUT, it is a MAJOR hassle.
As for getting past the alignment stage, look up Remote Screen Alignment. Its a cab file that stores the alignment settings on your pc. You WILL have to have a friend that has the same phone so you can get their settings as you need to copy them to your pc first. You can then copy the settings to your phone so you can use it until you replace that pesky lcd...
Cheers.....
I had a similar problem with my hermes. After a lot of investigating, I found out that this is a heat related issue with the hermes. The unit will heat up an some connection somwhere gets messed up and continually registers ghost taps on the upper right corner of the screen, which causes the continual opening and closing of programs/task manager. This overloads the phone which then causes the screen to eventually become unresponsive due to excessive computing.
With my phone, it must be heat related because it will only occur during or after heavy use or overcharging. Other people have had this exact problem with the conclusion being overheating. The worse part is, there is apparently no way to fix this, replacing the screen doesn't change anything. setting your screen alignment very far left will fix the problem but then everything you tap needs to be compensated for.
Good luck, hate to be the harbinger of bad news, but it's better to know whats wrong and that you can't fix it then not know whats wrong and keep trying to fix it.
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
kingsfan said:
same problem here... only my hermes is overheating already after 5 minutes use...
in the morning it works and when i put it in front of the airconditioning the touchscreen also works...
somebody who has an idea where to look for a solution??
Click to expand...
Click to collapse
Some of the suggestions in the white screen thread/s might help. The problem is that those who have the heat related problem will find it very difficult to trace the actual fault. The heat may be causing miniscule expansions on the boards / components and connectors. The tiniest of cracks or poor connections can therefore break with the expansion.
Another theory is that rather than heat it might be a capacitor that is breaking down either over time or again through heating. Unless you are a skilled electronic engineer that is virtually impossible to check, particularly since schematics are not available.
You might just be lucky if you dismantled and re-assembled - it might just re-set a connector or adjust a board so it does not get affected in future. That would be very much a matter of luck and of course potentially the situation might be made worse!
Mike
Hi mates. I am back with some issue.. i moved my device to a repair center and he said that its a software issue. and he fixed my device without changing any rom.. i dont know how..
but again when i open some window like programs. the right scrollbar make a problem... when i move scrollbar it automatically press the top close button..i aligned my screen 3 times but same problem with right side scroll bar.
and after playing with it. the touch totally stopped.
now the thing is.all the buttons are working fine and everything is working fine. even sms and calls. but when i check sms and press my scroller button. it displays the right click menu instead of opening the sms. and the screen light is continuesly on. as something is pressed. so. i think this thing wil help. i am now trying this method to check my pc.
http://inuchanbt.blog54.fc2.com/blog-entry-99.html
check this out as well.
i will send you details soon.
might just have something lodged between the case and screen.. also to get rid of the screen alignment, cable it up and delete welcome from the startup programs and then reset it.. should get you past it so at least you can use it until you repair your screen
Whenever i slide out the keyboard the screen either becomes unresponsive or blacks out. I tried flashing two diff roms from itje and smaberg but they both have the same problem. The screen also becomes very inaccurate and unresponsive. Anyone have such problems?
Nope, here is fine.
The question - does the situation STAY this way or just happens for a few seconds?
Now the screen doesnt even work, when i slide out the keyboard the whole screen blanks out.
custom rom?
Exactly.
The questions:
1. Do you use custom ROM's?
2. Or what did you install
Also
3. Did your phone falled down? I mean - it may be a mechanical problem with connection with 2 parts of the device, no?
I've tried 2 custom now im back on the official one, looks like its going to the service centre. I think its a mechanical problem. When the keyboard is slid out, the screen appears to power down with some colours appearing, when it is in fact still on.
I think the magnet of your x1 has some problem,as we all know,system determine the keyboard sliding by magnetic induction,
and here is a way to test it,you can put you x1 on somethings which has a big magnet, if x1's screen rotate, I think magnet of your x1 has some problem or lose,
I sent it to service center. Hope it gets fixed well.
Ok so i bought a brand new Nexus S two days ago, the problem is in landscape mode the touchsreen randomly becomes unresponsive for a few seconds or until i change position or turn screen off and then on again or rotate the phone and back.
The wierd thing is it only happens in landscape mode when holding it so the buttons are to the right but if i flip the phone so that its still in landscape but the buttons are to the left it doesn't happen and works flawlessly.
I searched the net and found various touchscreen problems with nexus s, but didnt really find the exact problem. Can anyone tell if its a software issue or a hardware issue?
Also this Nexus S is with Super LCD and not AMOLED
Thanks
NeM
I had a similar problem. Happened to me a few times on different custom roms. However, my screen is Super AMOLED. I'm just scared it might be a hardware issue so I'm always ready to unroot my phone and get it back to stock so I can return it for repair.
Butt.... I think that it might be a sofware issue since the touchscreen is only unresponsive until you lock and unlock your device. I'm keeping my fingers crossed that it doesn't happen again for a while. Always gives me a scare :O
NeMeSYZ said:
Ok so i bought a brand new Nexus S two days ago, the problem is in landscape mode the touchsreen randomly becomes unresponsive for a few seconds or until i change position or turn screen off and then on again or rotate the phone and back.
The wierd thing is it only happens in landscape mode when holding it so the buttons are to the right but if i flip the phone so that its still in landscape but the buttons are to the left it doesn't happen and works flawlessly.
I searched the net and found various touchscreen problems with nexus s, but didnt really find the exact problem. Can anyone tell if its a software issue or a hardware issue?
Also this Nexus S is with Super LCD and not AMOLED
Thanks
NeM
Click to expand...
Click to collapse
Is it running a custom ROM?