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Hi,
On my XDAII (1.72) I sometimes experience a not responding phone/SMS application or radio stack.
People trying to call me are instantly redirected to the voicemail, and if I try to make eiter a call or send a text message, respectively the phone application is stalling or the SMS 'Send' button stays in the 'pressed' state.
Soft-resetting the phone or toggling the 'turn off radio' function re-establishes the radio.
Does anyone knows of a solution?
Any help would be GREATLY appreciated and possibly rewarded with a 6-pack Heineken beer
weird, mines just done the same thing. I sent an sms and nothing. I was then taken to the phone screen and it said something like invalid sim something.
I'm wondering if the sim card is not locked in place. I was fiddling around with mine yesterday and maybe forgot to lock the sim card in place.
Just a thought but maybe worth checking :wink:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
pleun said:
what radio version do you have ? I recently have the problem that when people call me, the ringtone goes for about 2 seconds, then restarts, etc.
Meanwhile I can do nothing ( green button don't work) . When the caller hangs up my phone returns to the normal state.
I use radio 1.18. Thinking of downgrading to 1.17 which people say is more stable.
Click to expand...
Click to collapse
I'm using Radio version 1.17, ROM version 1.72.00WWE
The SIM is firmly locked into place
ah..... :shock:
Hello folks,
I have the same problem now for a week... It's driving me crazy... At
some point in time during the night or the day my Qtek2020 gets weird.
The result is that people trying to call me can't connect but to viocemail,
and I can't receive SMS. The only way I can see that I am having this
problem is that whenever I try to send a SMS I get a message "your SMS
cannot be sent", and if I try to make a call, the phone seems to dial out
normally the first second, but then the DIAL-button (which is color-less)
becomes green again...
Please, if someone knows what's wrong or if someone had the same
problem and solved without having to default the whole thing, please
let me know what is the solution.. It is really annoying, so I now have
to randomly reset my phone throughout the day.
PS: my battery is now on 4% so I have to look for my charger, and
after that I can supply with info about radio-version etc. I am running
WM2003 by the way, and I've had no problems like this before, this
unit has been working fine until now. I guess it's a sw-bug? And I
am also wondering if this problem occurs whenever I pass a place
with low signal.. hmm, it's so annoying..
Thanks for any help!
Fred
I've been having problems similar to the OP for 2-3 weeks now (found this thread in a search before posting). It's damned annoying, as it means you can't really trust your phone - am I meant to reset every morning, or more frequently? It seems an intermittent problem, in so far as I've been receiving and making calls as normal, and then you someone asks 'did you get my text?'. Gritting teeth, you call the phone from a landline to find that calls are going straight to voicemail. After a soft reset all missing texts are received immediately, and calls can again be received.
When in this state other PDA functions seem to work as normal. However, I suspect that the power display is "suspended" too. On performing a soft reset after experiencing this problem today, I immediately got "your battery is extremely low", whereas before the reset I recall it was around 50% (vBar image). As others have stated, one clue that not all is well is that sent texts do not get a "Message sent" confirmation.
I've been racking my brains as to what's changed recently on my PDA. For family reasons I've been making a lot more calls than usual, but I also added TomTom Navigator 5 a couple of months ago, and so have started intermittently using BT. But I don't use Sat Nav that frequently, and this problem seems more prevalent.
I'm conscious that I don't have latest and greatest ROM, etc, but am vary about attempting upgrades without strong reasons.
Has anyone seen and solved this issue?
Have you tried cleaning the contacts on the sim card? After a while dust and general wear and tear can mess them up. Also as it's obviously(?) a phone problem it might be beneficial to call your service provider for a new sim card.
That's what I had to do last week. Wish you the best anyway.
It can't have anything to with the sim card as I'm having this problem with a brand new sim card.
Now that the honeymoon period is over I have started noticing a few problems with the JJ. The most serious I noted is that when the JJ has gone through some use after its last soft reset it tends to freeze when a new text message arrives in the in-box. This does not happen when the JJ has been freshly soft reset and only when some time has passed since it was last soft reset. Since I have set the unit to vibrating alert on receipt of a new message the vibrator continuously starts operating and the phone freezes. To stop the vibrator you need to do a soft reset again.
Anybody had this problem??? I am planning to do a hard reset and see what happens.
Regards
Definitely related to some software that you have installed. I use sms everyday and havent faced any such problem.
Yes it does freezes your device when you receive new SMS, some time even I lost the SMS which was coming tru,..
Once I lost the MMS Account itself, then had to go for softreset and got it back again...
I've had the same thing happening. Very annoying. That's just Microsoft as we know it. We can't get out of the habbit of frequent softresets.
I did a complete ROM upgrade today and I replaced the Arabic ROM which came preinstalled on my JJ with the english version as available at the clubimate site. Without installing any 3rd party software I tested the SMS freezing problem and unfortunately it is very much there. This at least proves that no 3rd party software is to blame for this.
Now I am thinking that maybe I will have to dispose of the JJ as I so much depend on text messaging. The worst part is that as the JJ freezes on arrival of a new SMS the message itself is also lost and after doing the soft reset you can never tell from whom the message was.
I will really appreciate if anyone can help
Kind Regards
Inherent
If you have an SD card inserted try removing it and see if the problem persist.
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
universaldoc said:
What i dont get is why this problem is unique to a very small percentage of devices. Many of use the device for SMS quite frequently and dont face this problem. I wonder what the triggering factor is.
Click to expand...
Click to collapse
I have this problem since I updated my ROM.
I posted this a few days back that the Jasjar tends to hang not all the time but most of the time when a new SMS arrives and in fact the SMS is also lost when you recover after a soft reset.
I thought that I will re-post this question because now more users would have had more experience with their Jasjars. For me this problem does not seem to go. I have tried even a hard reset and the problem keeps coming back even with no third party software installed.
I shall be obliged if anyone else who has had this problem may kindly post his views because this may put some pressure on the people at i-mate to come up with a fix. I fear that since this problem is being faced by a very small minority of JJ users a fix may never see the light of the day.
Kind Regards
I have a himalaya device with WM5 and have the exact same 'sms-lockup' problem.
Also, somethimes all the incoming calls are forwarded to my voicemail, even when my phone ison and the signal is strong and im not using my device. This can only be solved by a reset or after i made a call myself. Till that time no-one could call me!
The problems started when i installed another WM5-rom and a new radio-rom( 1.18 ). This was the first time a upgraded the radio-rom, so i think this could be the problem.
Im going to install the older radio-rom ver1.08 (recommanded in combi with WM5 by buzzdef.net). I hope this solves it!
I to have the same problem... Every time you open a new text message or even after sending message and when you get delivery report it freezes and you will have to reset.. but if you are in the middle of a call the phone still works fine but not able to use the PDA part because its freeze...
Have installed another, older, radio-rom( 1.08 ) and used it for almost a week... no freezes sofar!! I dont know if this rom can be used for a Universal device...
Just uncheck the "turn off device after..." option in battery settings and this problem will go away.
This was pointed out by user Khaled in another thread.
im also experiencing this after i upgraded to Second Edition. my Himalaya tends to freeze when receiving SMS. applications starts to slow down but will eventually recover after the SMS receipt notification, no need for softresets. i also noticed that currently, it would take about 10 seconds before SMS notification appears in the screen. im sure about this because i would know that an SMS is coming because my computer monitor, adjacent to my XDA, would flicker. so the turn-around time from the flickering of the monitor to the SMS notification would last around 10-12 seconds. is this normal?
I was so fed up with the SMS freezing problem that I sold my Jasjar, albeit at a much loss and exchanged it for a new one.
Just my bad luck the problem is also there on my 2nd Jasjar. It is exactly the same as the one I have sold. When I get a new SMS the unit freezes and has to be soft reset. Please note that this does not happen every time but say 1 in 10 times. Anyways this makes the whole system very unreliable. When your phone is in your pocket and an SMS causes it to freeze you will never know if now somebody tries to make an urgent call because your unit is not responding.
I have also tried the remedy / fix mentioned in this fourm to to Uncheck Turn Off Device but does not work.
My only hope is that this problem is fixed in the next ROM upgrade.
In the meantime I am evaluating prospects of leaving the WM platform altogether and going for a Nokia 9500
a friend just adviced me that it was my Radio version that is causing the problem. 1.18 has a lot of bugs including this freezing issue. so he suggested that i reflash my ROM and go back to Radio version 1.17. could somebody point me where the bug issues of 1.18 are listed here in the forum? thanks
Hi,
i know this has came up alot, i was just wondering if anyone has found a fix for the xda exec crashing when a text is recieved. This does not happen to me often but it does happen and is quite annoying as the text is lost sometimes.
Also i find that sometimes when i leave my phone closed in clam shell mode overnight i wake up and open the phone but it seemed to be crashed. There was one night when my girlfriend sent me 3 txts during that night and she got delivery reports saying they were delivered,once i turnt my phone on in the morning it was frozen and i had to soft reset but didnt get any of her txts. Im now trialling to leave the phone on in standard pda mpde (screen facing out) overnight to see if it happens this way or not.
Michael
p.s: im using the standard rom that came with the phone
rom: 1.13.48
radio: 1.04.02
protocol: 42.37.P8
Yes the problem is very much there still. I have been using the Jasjar for almost 3 months now. During these 3 months this is my 2nd Jasjar and the problem is on both my units.
The chances of SMS freezing the Jasjar is more likely when the available RAM is below 17 MB. So what I am doing to reduces chances of this happening is to soft reset when the available RAM is below 18 MB. However this is still no gaurantee though it does reduce the chances of the Jasjar freezing upon receiving a text message.
This is a very annoying problem as this makes the whole thing so unreliable. You will never know that a text message has come through and caused your Jasjar to freeze till you need to use your phone again, and if during this period someone tries to contact you his call will not get through.
May I also mention that a few days back I also upgraded my Jasjar with the O2 ROM but the problem was still there. Furthermore I am convinced that this problem is not being caused by any 3rd party software. I can say so with confidence because I have hard rest several times and found the problem to be there even when no third party software was installed.
My only hope is now a ROM upgrade which I heard is due in December. I this does not solve the problem at least for me I can say that I am quitting and the Nokia 9500 will be my next phone.
Regards
@mho,
which mode are you using. I had the SMS freezing problem with my JJ but with my Exec in Corporate mode I have not suffered this. However, I have noticed that since I downloaded the latest ROM from the O2 my Exec is less stable then with the original ROM!
i am using the corporate mode, its mroe stable than the basic mode but upon recieving ssm it still crashes.
i think im going to call o2 today and ask them to change my phone. I thinking of samsung sgh-i300 now.
such a shame cos i really like the exec, if i didnt need a reliable txt function so much i wouldnt really care about it.
When I tried the O2 ROM on my i-mate Jasjar I also opted for the corporate mode and this still did not solve the text message freeing problem. I therefore shifted back to the original i-mate Jasjar ROM
Regards
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
doody said:
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
Click to expand...
Click to collapse
I have TCMP installed and running on the original corporate ROM and NEVER had the crash upon receiving SMS.
When I had my JJ I did get the freezing problem with receipt of a SMS - but I was also using Pocket Informant. On my Exec on Corp mode I don't use Pocket Informant but use Agenda Fusion and have never suffered the SMS issue. Looks like it could be a third-party app (I also may have used a Today screen plug-in on my JJ, which I don't use anymore) causing the SMS problem.
OK this is starting to peeve me..... hard reset, didn't install TCMP, only installed PI trial and SMS hang issue is back...argh!
no, i had no 3rd party apps and it still hung. I think someelse also didnt have any 3rd party apps and had this problem too.
thx mho... I'll test it out for a day or two more and if it still hangs I'm calling O2. I have a suspicion that it's an issue to do with the memory leaks, probably due to filehandles not being closed when accessing an SD card with LOTS of files in it.
Happening again after being ok for 2 days... calling O2 today...
Yes it is true... I am having same prob too... Even after hardreset without any 3rd party applications, after a while after softreset, my phone does freeze... Some time I am not even able to read the message.
Not sure how scientific this is - but I had the 'crash on SMS' quite a bit in the first week or so of using my Exec.
The first time it happened, I thought it might be to do with insufficient resources, so I regularly closed down background tasks and did occasional soft-resets to 'clean it up'. This didn't seem to make much difference.
HOWEVER, this week I've basically just made sure POutlook is actually running at all times, and I've not had a single problem.
When I fancy the old 'close all tasks' if I've got a load of apps running in the background - I just follow it with a swift press of the "envelope" button.
It SEEMS to be working!
FunkyMagic said:
It SEEMS to be working!
Click to expand...
Click to collapse
Except I spoke too soon. Graaagh. :evil:
Came back to a flashing orange LED, opened up to see, and the thing had frozen.
doh! :evil:
I had the SMS freeze problem with my JJ now I only have it with email download over GPRS. Unfortunately a lot of Universal fans here don't think there are any problems with the Universal while the rest of us are trying to find workarounds. A bit annoying really.
It must be from the service provider, because someone already tested it after a hard reset with nothing installed and still getting these SMS freezes. It could also be the phone. It is hard to pinpoint because I don't see any Cingular-USA complaining of SMS freezing. As most Universal users are in the UK.
If it's any consolation.....happens to me once in a while too.....don't think it could be the network.....but maybe some O2 files??
no freeze but SMS just not received
see my post - only receiving some SMS - this is related to an XDA 2i
on O2 network
the more I trail this forum for SMS issues the more I am concerned that this is a serious bug with the phone.
I have done extensive troubleshooting on this and can confirm that it is a) not related to any loaded SW or backup, b) happening on nearly all XDA derivates to some extend, C) is mainly related to the unit trying to "wake up" (which is normal for SMS receive). Pattern seems to be that combined with a weak signal the XDA wakes up, looses network, re-aquires but the receive failed. The confirmation that the message was received is however already deliverd as the XDA woke up. I can re-create this behaviour at will now. If you send two messages within a short time frame the Second message only will be received. So it is definitely related to the unit waking up.
My XDA was with O2 for repair twice and no change in behaviour. they have agreed to exchange - but see above - form the posts here I think that it is a general problem with the unit
Hi guys,
i have a newly bought qtek 9000 and I don't know if its broken. Here the problems:
- when the phone rings the ringtone doesn't play fluidly. Sometimes it hangs as if "there where some scratches in the CD"
- when the phone was quite a long time in standby and I answer the phone, the caller doesn't hear anything that I am saying for about 1 or 2 sec.
- when i eject the sd card the phone reboots.
Are these known bugs or is the phone broken.
thanks in advance
I have the same problem, missed a couple of phone calls because of that.
- It seems there is a delay of 2-3 rings before you actually hear the ringtone when the Exec is in standby mode.
- Also I noticed that it takes significantly longer to display the photo you've just taken in the camera mode.
Thinking to revert back to O2 corp. mode.
well actually I'm answering almost immediatly. The problem is that the other person doesn't hear anything I'm saying. The connection althought is already established.
Does anybody have a solution for this bug. Is there a registry tweak? Or an rom update? This is really an annoying bug.
did you install other software?
if so witch one
Actually not, just Agenda Fusion.
Actually this seems to be minimized if using GPS instead of UMTS.
If I have made a soft reset before and I'm using GPS I can answer immediatly. If I'm using an UMTS connection instead, I have to wait for about 2-3 seconds to begin talking.
Try to disable PowerSave, just use the closing of the camshell to powerdown the Universal. This is what I had to do to make sure I did not miss calls with my Exec in Corp mode (original ROM).
ping79 said:
Actually not, just Agenda Fusion.
Actually this seems to be minimized if using GPS instead of UMTS.
If I have made a soft reset before and I'm using GPS I can answer immediatly. If I'm using an UMTS connection instead, I have to wait for about 2-3 seconds to begin talking.
Click to expand...
Click to collapse
I think you mean GPRS, not GPS. I also have a Qtek9000 and don't seem to get this problem, have you tried hard resetting and installing nothing and see if the problem is still there? Or as you say it only happens when you are "using" UMTS, does this mean you are surfing the web while you get the phone call that has the delay?
Just curious as I hope I don't have the same bug, too.
ping79 said:
Hi guys,
<SNIP>
- when i eject the sd card the phone reboots.
<SNIP>
Click to expand...
Click to collapse
That is totally not suppose to happen. Do you mean your whole device soft-resets? Or the phone application? Either way, sounds really strange!
well, actually the whole device reboots.
Someone told me it depends on the apps that are installed on the card, but I'd still hadn't any time to check whether it doesn't happen with an empty card. As soon as I do that I will post my achievement.
SPB Pocket Plus
I used to have my device always HARD RESET when I tried installing SPB Pocket Plus in Memory Card. Et even hard resets my ipaq h6340 when I install it in the FileStore.
Jorge
I've got a problem with my M600 that's making it pretty much unusable.
It's showing (on homescreen++) that the processor is 90-100% in use all the time so when I make/receive calls or even get a text it's crashing the phone which sometimes won't even restart until plug it back in.
I've unlocked it with lokiwiz and installed a few programs but even with nothing running it behaves the same.
If I try a hard reset will I lose all my SMS and contacts? If so, is there something I can back them up with (without having to update my .net framework)?
Cheers
Steve..
Search for "pimbackup" app here on xda-dev, with it you can backup your data (call records/sms/contacts) easily, then hard-reset or reflash your Prophet... good luck