Related
Hi there, I have been a member for a while now but never posted before!
I have followed many of the hints, tips and suggestions on this forum and have had a great time with my O2 XDA mini s but now find myself needing more help !
In fixing my mini s stylus issue I voided the warranty. A couple of weeks ago a colleague managed to knock a screwdriver into the empty battery compartment. I was swapping the sim card but got called away. The screwdriver pierced the sticker giving the IMEI number and damaged the electrical component under it. The component is labelled 3R3.
After calming down and restarting the mini s, all was ok apart from the backlight which would not work at all. I took my phone to a local phone repair shop who had it for a week then said they could not fix it as it needs a new mainboard - typical !
I have spoken with O2 who will charge me £17.50 to send my phone off to a company called A Novo who (I was told) will then send it back unrepaired as the warranty is voided. Totally pointless.
Does anyone know where I might be able to get my mini s repaired or has anyone got a broken mini s with a good mainboard they are willing to sell me ?
thanks
If you send it to Anovo they can quote you for a non warranty repair, this way you will know whether its worth while paying for the repair. BTW Anove are based in Norwich. I believe there is a link form the o2 xda web site that has a contact number.
Hope that helps
LB
LB,
thanks for the reply.
I have had a hunt through the o2 XDA site but cannot seem to find any reference to Anove. I have even googled them and not found anything like.
A-Novo Radiophone
Vulcan Road North
Norwich
Norfolk
NR6 6AQ
England
TEL +44 (0) 1603 269906
FAX +44 (0) 1603 269911
AlanJC,
thanks - i'll get straight on to them.
Has anyone else used them? If so what are they like ?
Cheers
These people seem ok.
I did not actually need to use them in the end so I can't tell you what they are like, but give them a try.
They are authorised repairers for HTC models.
If you contact them and explain the fault, they will give you a quote before they carry out the work.
http://www.apexlaptops.co.uk
0871 789 0379
[email protected]
Good Luck!
If nothing works out for you, I've got a almost like new main board lying right here on my desk! I purchased a damaged wizard to grab a part out of it i needed for mine but the main board is still in perfect shape. I could sell it to you with or without the camera, your choice. PM me if interested.
Markee said:
These people seem ok.
I did not actually need to use them in the end so I can't tell you what they are like, but give them a try.
They are authorised repairers for HTC models.
If you contact them and explain the fault, they will give you a quote before they carry out the work.
http://www.apexlaptops.co.uk
Good Luck!
Click to expand...
Click to collapse
Apex laptops are overpriced and most definatley NOT HTC authorised - most of their 'parts' come salvaged from broken units. Check their website. Then go elsewhere...!
Richard
Thanks for all your replies.
I am following up all the options. I'll let you know what I find - if you're interested!
cheers
b19dmj said:
Thanks for all your replies.
I am following up all the options. I'll let you know what I find - if you're interested!
cheers
Click to expand...
Click to collapse
Depending on where you are in Yorkshire, you could take your device to Bulmers second hand shop in York on a wednesday or saturday and ask for 'Dave' - big guy with glasses. He does board level repairs on xda's but is usually quite busy.
Richard
Apex laptop
Apex laptops do not use parts from broken pda's. They come direct from factory. I bought a new XDA II case and it is perfect!
i would highly recomend them.
they are not overpriced either. they say if you find a price cheaper elsewhere they will beat that!
check it out http://www.apexlaptops.co.uk/HTCspares.htm
hope this helps someone.
Re: Apex laptop
munkeemajic said:
Apex laptops do not use parts from broken pda's. They come direct from factory. I bought a new XDA II case and it is perfect!
i would highly recomend them.
they are not overpriced either. they say if you find a price cheaper elsewhere they will beat that!
check it out http://www.apexlaptops.co.uk/HTCspares.htm
hope this helps someone.
Click to expand...
Click to collapse
Ok, then why do they have Qtek 2020 boards listed - if they came direct from HTC they would have no reseller rom flashed to them. Trust me, I know. They alos charge £295 for this board! MORE THAN A COMPLETE DEVICE.
They also list the housing at £25 and the front bezel at £30, battery cover at £15 and aeriel cover at £15 = £85.
I sell the complete housings on ebay for the himalayas / alpine for £25....and they are the entire housing inc the battery cover!
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=130015502288
So you don't think that much of a massive markup is overpricing? £85 from them or £25 from me. Hmmmmmmmmmmmm............
So, I state again, they are OVERPRICED.
Richard
edit - second HMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM....
http://forum.xda-developers.com/viewtopic.php?t=28146&highlight=
munkeemajic said:
Hi folks,
Allow me to intoduce myself.
I am the Service Manager for a UK based laptop and PDA repair company, Apex Laptops. With regards to the PDA repair side of our company, we specialise in mainly iPAQ PDA's but are finding a large number of people wanting HTC repairs.
We have tried many sources to obtain parts, the most unhelpful being 02's actual XDA repair center, ANOVA.
We are trying to find a company or people who would like to give / sell their broken / unwanted HTC's to us. Working or not, we do not mind.
If you know or have any information which may be of use to us, we will certainly be most grateful.
Thanks for your time and hopefully look forward to speaking to you soon.
Mr P.Marlow
Service Manager
APEX LAPTOPS
Tel : 08450 95 55 35
Web : www.apexlaptops.co.uk
Email : [email protected]
Click to expand...
Click to collapse
So the 'highly recommended' in the above posts for apexlaptops - comes from APEXLAPTOPS. And they want to buy up your broken PDA's for parts.....
Apex Laptops
I tried Apex Laptops with no success. I emailed them with the details and received an email back saying someone would be in touch soon. Several days later I received another email asking for a little more detail. I sent the reply and have heard nothing since. I even emailed them with prompt for my estimate! Just nothing from them.
On the other hand, fluffcat1 and Dave in York have been more than helpful. I can recommend them both
Re: Apex Laptops
b19dmj said:
On the other hand, fluffcat1 and Dave in York have been more than helpful. I can recommend them both
Click to expand...
Click to collapse
Dave says it's all working now as well - I've dropped the rear casing bits off today - was trying for last sat but was busy, sorry, my fault.
Bet he's a lot cheaper than Apex 'we need to replace the entire mainboard' laptops as well :wink: who incidently have deleted the thread I quoted from above but not the other posts they previously made - go on, have a search!...
http://forum.xda-developers.com/search.php?search_author=munkeemajic
Richard
Re: Apex Laptops
Munkeemajic wants to sue me everybody...
..free speech means nothing obviously!
munkeemajic said:
Fluffcat I urge you to stop posting comments about our company.
Accusations such as these will not be tolerated.
For the last time please remove all comments made against our company Apex Laptops.
We will proceed with legal matters if your comments such as Apex "we need to replace the entire mainboard" Laptops are not removed within 24 hours as of 09:00 16 August 2006.
We find these comments damaging to our companies reputation and unfair. As such you may be sued for any damages.
Click to expand...
Click to collapse
Bear this in mind when considering Apex Laptops for parts or repairs! And also that they recommend their own company ( see above ) without full disclosure of their position within said company. Me, I'm bricking it now, honest....
Richard
Re: Apex Laptops
fluffcat1 said:
Munkeemajic wants to sue me everybody...
..free speech means nothing obviously!
Bear this in mind when considering Apex Laptops for parts or repairs! And also that they recommend their own company ( see above ) without full disclosure of their position within said company. Me, I'm bricking it now, honest....
Richard
Click to expand...
Click to collapse
LMAO!
Obviously making no comment about a specific company here, but as a general statment...
Should a person, say, a Service Mananger, for a company visit a forum, not disclose that they work for said company, while making comments about them, you would think "hey, that's immoral". You could well be right.
Should that person LIE about the company, say for example, making a false claim that they are a customer of said company and give glowing FALSE praise, you'd probably be inclined to wonder about just what kind of a business it is. You'd be right to think that. That hypothetical situation would be incredibly shady, outright immoral, and quite possibly an illegal business practise.
A little flag should also be waving in your head saying "hey why does this hypothetical person need to pretend to be a satisfied customer? surely if they are an honest and trustworthy company they will have actual satisfied customers, and have no need to lie and decieve."
Shold said manager at the company in one thread be calling for people to send them broken phone parts for use as spare parts, yet in another vigourously (while lying and pretending to be a customer!!!) deny that they use parts from broken phones... you'd just be thinking "WTF! Why aren't these people being invesigated by the local coppers?" That'd be a fair question.
In this hypothetical situation, I would advise people to seek the advice of the local trading standards or police, to determin the legality and correctness of this deciet.
Of couse, as I've stated, this is all hypothetical and unrelated to this thread. No idea why I've posted it here, sorry. We have NO such immoral persons falsely claiming to be satisfied customers.
I apologige profusely for this post that is unrelated to the thread and the posted comments within.
b19dmj, does your part looks like attached? Part size is about 3*3 mm.
Hi, yes it looks like that but has 3R3 stamped on it.
I would just like to thank everybody on the forum who posted info to help me.
I am happy to report my Mini s is now back in my clumsy paws and is as good as new! - Special thanks to Dave - the Phone man at Bulmers in York (a real hero !) and to Fluffcat1 who pointed me in the right direction and helped out with any parts needed. I recommend both these gents.
b19dmj said:
Hi, yes it looks like that but has 3R3 stamped on it.
I would just like to thank everybody on the forum who posted info to help me.
I am happy to report my Mini s is now back in my clumsy paws and is as good as new! - Special thanks to Dave - the Phone man at Bulmers in York (a real hero !) and to Fluffcat1 who pointed me in the right direction and helped out with any parts needed. I recommend both these gents.
Click to expand...
Click to collapse
S'cool, glad it's sorted and you didn't 'need a new board'...
Richard
repair centre
b19dmj said:
I tried Apex Laptops with no success. I emailed them with the details and received an email back saying someone would be in touch soon. Several days later I received another email asking for a little more detail. I sent the reply and have heard nothing since. I even emailed them with prompt for my estimate! Just nothing from them.
On the other hand, fluffcat1 and Dave in York have been more than helpful. I
=====================================================
Hi friend, can you recommend me how to contact the repair center that had been helpful to repair my xda mini s?
Please advise their contact information
Best REgards
Hendrick
Click to expand...
Click to collapse
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
also reply to this thread on their facebook wall. http://www.facebook.com/Acer/posts/10150179327172544
ibila said:
I just emailed acer and asked them to revise their bootloader policy.
If all of us would Do so we might get them to reconsider their policy.
It worked for the htc community so why not for us?
I hope you all will support this action so the impact will be bigger.
We also might want to bring this idea to other a500 support forums.
Kind regards.
Click to expand...
Click to collapse
Yah and dont forget to mention that ASUS is kickin their a$$ on posted files and bootloader policy which is why their outsellin them even though the HW's not as good IMO.
I've lost the rag, and sent them this.
I've been up front with them but the device is mine to do with a i please...
Dear Acer Support,
I would like someone to contact me regarding the Iconia A500 tablet which i have purchased around 2 weeks ago.
I am having issues with the update which has been sent out and it will not install due to file checksums mismatches. I have been using android since the first ever handset was release and i find your methods of updating the tablet or the OS bewildering inline with every other update method for other devces up until this one. Over the last 3 years, i have NEVER had any problems updating an Android device, until now.
I would like to know how to restore my handset completely as the 'reset' option on the side of the device simply wipes the data, the integrity of the OS remains unchanged.
I need a way to factory restore my unit in order for me to receive the update, which i am assuming includes fixes for the hastily pushed out Honeycomb os and critical security patches for android holes.
If i do not receive prompt a swift technical support of an advanced level i will be returning the product as i currently view this a waste of 500 Euros. I will not hesitate to purchse the Motorola Xoom, which appears to be on Android 3.1 already...
I can be contacted on (removed) or on (Removed)@gmail.com.
I would appreciate a call TODAY, or it will be handed back today at 5.30pm.
Kind Regards,
i just did a quick reply on that Facebook link. Thnx gunnyman!
Anyone got acer contact details that we all should be emailing?
I am spamming their facebook!
I used this link:
http://acer.custhelp.com
Eddited the link as it send the questions in my name...lol.
Well...got the reaction i expected and not the one i hoped for.
Re-thinking whether to keep it or sell it in favor of the asus transformer...
Discussion Thread ---------------------------------------------------------------Response (Sherina PB) - 05/27/2011 07:27 AM Dear karim kalschoven,
Thank you for contacting Acer. My name is Sherina and Badge NumberGWSI1020. I'll be happyto assist you.
I understand you wanted help unlockingbootloader on your Acer ICONIAA500.
Currently we do not have provision to have this unlocked and we are unsure on any probable policychange on this, you may check back later to see for any updates.
For further clarifications please feel free to visit our website: http://support.acer.com/Have a great day!
Respectfully, Acer Online Technical Support
And this is my reply:
Hello, this anwser by your company inspired just me to sell the acer a500 and get me a asus transformer. I will post in the community forums and spread what Acer's standpoint is and will advise all doubters not to get the A500 if they love a community supporting brand! Great job Acer..this was the last products Ill ever buy from you!
What's the email address that we should be mailing? I found nothing on the acer contact page.
email sent...
Uninstalling a couple of apps removing the facility to update is enough for me. Always defended Acer when people have been quick to moan about build quality with their laptops but if they don't sort this out, I'll think again.
I just sent an e-mail too...
We should write a petition as they did on Motorola and HTC...
Lets all petition this. Sick of not able to install custom roms.
Sent from my Nexus S using XDA Premium App
Done!!!! Hope this helpes.
can anyone post this on Acer FB or st with a message: HTC FTW. ACER FTL
http://androidandme.com/2011/05/new...longer-lock-the-bootloaders-on-their-devices/
Also posted on that Facebook post (and mentioned how HTC has reversed their bootload lock policy based on customer feedback)
I posted too. And then had a chat with customer support, which was as unhelpful as it could get. They promised to get back to me, however I have my doubts.
Reproducing below:
-- NOTE: skipping polite introduction
Govindan Sharanji: I will certainly provide you the information in this regards ####.
AD: thank you
Govindan Sharanji: Could you please stay online for two minutes while I retrieve the information for you?
-- NOTE: at this point I had hopes
AD: Sure, no problem
Govindan Sharanji: Thank you for being on hold. I really appreciate your patience.
AD: No worries
Govindan Sharanji: I need to refer you to phone support to resolve your issue.
AD: Ok
Govindan Sharanji: Our Voice Support are available on Monday - Friday 5am- 12 Midnight.You can reach our Voice Department at this numbers : 1-800-571-2237.
AD: I understand.. However I'm not located somewhere where I have access to 1-800 numbers
AD: Can I get an email with the info?
Govindan Sharanji: Shall I email the chat session to your email ID at ########, so that you can go through the information at your convenient time?
AD: The source code for the android kernel should be made available on request, according tothe GPL
AD: No, thanks, that's not necessary. I would like to get access to the kernel source code, and I was hoping you guys could send me an email later with a link
AD: or something similar
Govindan Sharanji: Sure.
-- NOTE: Maybe there's hope?
AD: Thank you
Govindan Sharanji: ####, to conclude we have suggested to email the required information and this should help you fix the issue. If there are no additional questions on this topic, I will close the chat session.
Govindan Sharanji: Thank you for using Acer Live Chat. Please feel free to chat again anytime.
Govindan Sharanji: Have a great day and take care.
AD: One more question - are there any plans for Acer to provide a recovery image for the Iconia Tab A500?
AD: Something that would restore it to factory defaults and reflash the software
AD: And also are there any plans to unlock the bootloaders, as HTC is doing?
AD: The developer community pretty much perceives you as developer-unfriendly, and it would be great to change that
Govindan Sharanji: As of now the recovery image are not provided you can get back to us for future updates.
AD: Well.. Ok.. that's unfortunate
AD: Oh well, thank you for your help
AD: Have a nice day
Let's rock it. This is a game. All for one, One for all.
PS: Spamming their chat services now. This feeling is good.
Facebook----m, you youngsters.......................
bad publicity will bring upon very swift change
Just a word of advice, let's be polite, but firmly request our rights (re: the kernel) and show them we're unhappy about their attitude. I seriously doubt the guys in support are to blame for, so let's treat them nicely and hopefully they will escalate.
Hi All, I've just had a PM from one of the other forum members:
http://forum.xda-developers.com/member.php?u=4087579
Dear Valued Customer,
Thank you for purchasing ASUS TF101 Transformer tablet system. Currently we have noted your comment on the forum about the issues in using TF101 docking unit and we need your help to investigate the root cause of the issues. Therefore, we are happy to exchange your full TF101 system (include tablet, docking, power adaptor and cable) with a new one. If you agree, please reply with your name, phone# and e-mail, our customer service representative will contact you shortly. Your satisfaction is our goal, do not hesitate to contact us if you need further assistance.
Sincerely,
Customer Service Center
AsusTek Computer Inc.
-----------------------------
After viewing his profile - he mentions that he 'had to contact Asus Support' himself for some of the issues he was having, so I'm a little suspicious that he actually works for Asus. Needless to say I'm finding this a little unusual as the couriers are turning up today to pick up my dock, and I have had no official contact from Asus about returning everything....
Has anyone else had any PMs like this - does anyone know this guy?
EDIT: It would appear I was wrong - see post #19, and others around it
I suggest you call Asus and confirm the job before you let it go
if Asus isn't in his username then it is fake. Forum vendor reps usually are in the form (vendor)(name)
So like Asusbob
Yeah, I thought as much, although I do remember seeing someone on here who was actually from Asus, but didn't have an Asus tag before their name, and now I can't remember who it was!
I think I've been a little vague and it's caused minor confusion! There isn't a courier turning up from this guy, I have a genuine courier that I arranged through Asus officially when I filled out the RMA form, but then I had this message earlier, and was just double checking that this guy genuinely wasn't from Asus.
God knows what he's phishing for - I wouldn't have thought this would be enough detail to really steal anything from me, or phone asus and arrange a different delivery address etc. Perhaps he was trying to get me to send him my tablet!
Anyway, I didn't give him any details, so have nothing to worry about - but heads up people!
Sounds like a great way to get a free system. Strange that they are asking for everything back even the cable. I would call asus ( do NOT use the number the email provices) to verify any info they give you prior to sending my stuff.
Fake
Ryaninja said:
Hi All, I've just had a PM from one of the other forum members:
http://forum.xda-developers.com/member.php?u=4087579
Dear Valued Customer,
Thank you for purchasing ASUS TF101 Transformer tablet system. Currently we have noted your comment on the forum about the issues in using TF101 docking unit and we need your help to investigate the root cause of the issues. Therefore, we are happy to exchange your full TF101 system (include tablet, docking, power adaptor and cable) with a new one. If you agree, please reply with your name, phone# and e-mail, our customer service representative will contact you shortly. Your satisfaction is our goal, do not hesitate to contact us if you need further assistance.
Sincerely,
Customer Service Center
AsusTek Computer Inc.
-----------------------------
After viewing his profile - he mentions that he 'had to contact Asus Support' himself for some of the issues he was having, so I'm a little suspicious that he actually works for Asus. Needless to say I'm finding this a little unusual as the couriers are turning up today to pick up my dock, and I have had no official contact from Asus about returning everything....
Has anyone else had any PMs like this - does anyone know this guy?
Click to expand...
Click to collapse
It's pretty obvious he/she is a fake and scammer considering the posts made so far. I'd report asap to a mod to get this goon banned before someone foolishly falls for it.
There are a few legitimate Asus reps on here including Asus_NA. I worked with Asus_NA to RMA two devices (one died from FOTA and the other, ~99% perfect, had a problem with adjusting the backlight) and they provided me free shipping via Asus fedex delivery, they were able to confirm when my package arrived at their facility and also updated me, on here, about when my replacement will ship out followed very shortly by an email from Asus with the packing list and tracking number. My newest transformer arrived yesterday.
So if Asus_NA ends up contacting you then they're legitimate.
However, the user that sent you the message seems to way not legitimate and i'd report it ASAP. Get them banned for trying to rob someone.
The three legitimate Asus reps on these forums are Asus_NA, Eric Liu, Rich @ Asus. Their might be a fourth, Rick @ Asus. I've worked mostly with Asus_NA.
Jeez
I am glad you got suspicious. That would totally suck to send the whole setup to a scammer. I guess no place is safe. Sorry to hear you are having problems though. My second TF101, serial number B50...... works great. Good luck.
Thanks Guys, these friendly and helpful responses are why I love this forum, even if I do get the odd phishing PM!
I haven't heard anything back from that so-called Asus person, so will report that private message so a mod can look into it - anyone know who I should be talking to? I had a quick look in the message to see if there was a link to report it, but couldn't find one....
Thanks again everyone.
Scammer...
look at that persons posts
"I had the same problem, then, I call to ASUS.
Their reply is they will upgrade server by 5/20."
"Oh~ I go to the ASUS official website to find th following.
One year of Unlimited ASUS WebStorage, two USB ports, SD and Micro SD card readers for easy sharing & storage expendability
http://www.asus.com/Eee/Eee_Pad/Eee_...sformer_TF101/"
"thank you, will try on my device"
sound like a ASUS rep to anyone? Not even close.. report his/her ass
but, come to think about it, some people have made claims that when theyve spoken to ASUS, theyre clueless...lol
maybe he/she was forwarding something to you? (im trying to be optimistic..lol)
turbulent28 said:
Scammer...
look at that persons posts
"I had the same problem, then, I call to ASUS.
Their reply is they will upgrade server by 5/20."
"Oh~ I go to the ASUS official website to find th following.
One year of Unlimited ASUS WebStorage, two USB ports, SD and Micro SD card readers for easy sharing & storage expendability
http://www.asus.com/Eee/Eee_Pad/Eee_...sformer_TF101/"
Click to expand...
Click to collapse
Those were exactly the posts that roused my suspicions! I always seem to be a victim of really poor phishing scams, and as I've worked in IT for 12 years, I consider myself a bit wiser than most to scams like this!
Hell, I once got one of those Nigerian Scam emails - except it wasn't an email, it was an actual letter and had a stamp on it and everything! I feel sorry for the poor chumps who aren't a cynic like me and get caught out by this stuff!
Who should I report it to? (the Asus Scammer, not the Nigerians! )
Ryaninja said:
Hi All, I've just had a PM from one of the other forum members:
http://forum.xda-developers.com/member.php?u=4087579
Dear Valued Customer,
Thank you for purchasing ASUS TF101 Transformer tablet system. Currently we have noted your comment on the forum about the issues in using TF101 docking unit and we need your help to investigate the root cause of the issues. Therefore, we are happy to exchange your full TF101 system (include tablet, docking, power adaptor and cable) with a new one. If you agree, please reply with your name, phone# and e-mail, our customer service representative will contact you shortly. Your satisfaction is our goal, do not hesitate to contact us if you need further assistance.
Sincerely,
Customer Service Center
AsusTek Computer Inc.
-----------------------------
After viewing his profile - he mentions that he 'had to contact Asus Support' himself for some of the issues he was having, so I'm a little suspicious that he actually works for Asus. Needless to say I'm finding this a little unusual as the couriers are turning up today to pick up my dock, and I have had no official contact from Asus about returning everything....
Has anyone else had any PMs like this - does anyone know this guy?
Click to expand...
Click to collapse
This is fake request. We have seen several of these lately and you need to report the user to the Admin please.
lol I just noticed I have the same message so reported them:
kimi_Q is offline kimi_Q
Today, 03:55 AM
#
Default Dear Valued Customer,
Dear Valued Customer,
Thank you for purchasing ASUS TF101 Transformer tablet system. Currently we have noted your comment on the forum about the issues in using TF101 docking unit and we need your help to investigate the root cause of the issues. Therefore, we are happy to exchange your full TF101 system (include tablet, docking, power adaptor and cable) with a new one. If you agree, please reply with your name, phone# and e-mail, our customer service representative will contact you shortly. Your satisfaction is our goal, do not hesitate to contact us if you need further assistance.
Sincerely,
Customer Service Center
AsusTek Computer Inc.
darkonex said:
lol I just noticed I have the same message so reported them:
kimi_Q is offline kimi_Q
Click to expand...
Click to collapse
I got the same PM from the same user - "Kimi_Q"..
I just assumed by the broken Engrish - and all of the support posts that they were an Asus 1st line trying to point people to the proper support - but I was still suspicious..
As others have said, I'd never give any one from a forum any private info via PM (or other).
I got that pm and did respond to it. Definitely suspicious but not really very private info. Haven't heard anything further.
sourworm said:
I got that pm and did respond to it. Definitely suspicious but not really very private info. Haven't heard anything further.
Click to expand...
Click to collapse
You'd be surprised. Using just an email address it's often possible to figure out their address and more. If you have an RMA processing and they have that information they could call Asus and pretend to be you, then say they've moved house or want the delivery to their work address, and boom, your stuff goes elsewhere!
Just an example, but you can't be too careful. A few google/facebook/directory enquires searches, and you can find out loads of information about someone, enough to convince a company when you phone them.
That may not be happening at all, but be careful about giving your details out to people you don't know.
Ryaninja said:
You'd be surprised. Using just an email address it's often possible to figure out their address and more. If you have an RMA processing and they have that information they could call Asus and pretend to be you, then say they've moved house or want the delivery to their work address, and boom, your stuff goes elsewhere!
Just an example, but you can't be too careful. A few google/facebook/directory enquires searches, and you can find out loads of information about someone, enough to convince a company when you phone them.
That may not be happening at all, but be careful about giving your details out to people you don't know.
Click to expand...
Click to collapse
I replied to the PM too. I got a call today from a 510 number but couldnt answer as I was in a meeting. Calling the number back got to ASUS support main line, but I didnt know where to go from there, so I hung up. Now can they spoof caller IDs too, must be a elaborate scam for sure
Update: I got the call again. I spoke to a live person, who set me up with an RMA for the dock. The RMA # given to me was trackable through ASUS site, and I received a free FEDEX shipping label addressed to Asus in CA, USA. I told him about this thread, and he asked if I could vouch for the legitimacy of the PMs that many of us received. PM me if you need any other details.
tornadog said:
I replied to the PM too. I got a call today from a 510 number but couldnt answer as I was in a meeting. Calling the number back got to ASUS support main line, but I didnt know where to go from there, so I hung up. Now can they spoof caller IDs too, must be a elaborate scam for sure
Update: I got the call again. I spoke to a live person, who set me up with an RMA for the dock. The RMA # given to me was trackable through ASUS site, and I received a free FEDEX shipping label addressed to Asus in CA, USA. I told him about this thread, and he asked if I could vouch for the legitimacy of the PMs that many of us received. PM me if you need any other details.
Click to expand...
Click to collapse
I just missed a call from the 510 number. I plan to just wait until they call again.
I Stand Corrected!
I have this PM, so I guess this is legitimate after all! My apologies to Kimi_Q for doubting!
Dear Ryanninja,
You can email us at [email protected] inbox and we can continue having the conversation there. Since the XDA forums is not our officially owned communication space. Please email us to the above inbox and we will address all the concerns regarding the tablet.
Customer Service Center
AsusTek Computer Inc.
Click to expand...
Click to collapse
Yeah I just got off the phone and got setup for the RMA. He mentioned the message from Kimi. It is indeed real
My Dear Friends,
Hope you are having an awesome time at XDA Dev , I'm a frequent visitor here and I should say this is the only forum extending full support towards windows mobile platform based mobile phones as well as alternative operating systems for the same.
As for this thread , I have completely undergone the frustration of bricking my HTC , and thus completely understands how one feels when their ones brick as well , therefore I wanted to help as much as I can to help the community as I am able to unbrick as the following Models:
HTC Models:
Chief
Desire
Diamond
Diamond
Dream
Eris
Evo
HD2
Herman
Hero
HERO200 CDMA
Incredible
IOLITE
Jade
Kaiser
Magic
Mega
Mozart
Nexus
Nike
Polaris
Quartz
Rhodium S
Rhodium W
Sedna
Smart
Snap
Tattoo
Titan
Topaz
Trophy
Touch HD
Touch Pro
Whitestone
Wings
All the above HTC Mobile Phones are able to be Unbricked or Dead Boot Repaired by me especially HTC HD2 , which I had my own experience of mine being bricked and brought back to life.
This service is open to anyone out there who needs help to Unbrick their bricked/dead mobile , and I'd be glad to assist them in anyway and help the community.
The first 3 members who require assistance would be given priority and please do post on this thread the Model of Your Mobile Phone and the issue you are facing with , and I'd be glad to help you out.
In order to Unbrick or Dead Boot Repair your HTC mobile or any other on the list , you will need to send me the Motherboard of Your mobile as it involves directly programming your Boot via means of JTag tool , if you are having trouble Disassembling you can courier the entire mobile phone.
Shipping could be done through DHL/FEDEX/UPS or any other means safe.
The first 3 Members will need to either ship their dead/bricked mobiles or the motherboards of the same and also sort out the cost for reshipping fees back to then. I WILL NOT CHARGE A SINGLE PENNY FROM THEM.
Others can send contributions of $30 onwards + Shipping chargers for future unbricking services.
If your HTC is not covered by warranty , I believe I can help , but if is covered by warranty and serviced by HTC then I believe it's best that you try and sort out the issue with them if you like or you can if you want send it to me if they don't provide any kind of support to you , do send to me only if they don't provide any means of support for your mobile , as sending it to me will void warranty with them.
If you have any further questions and concerns feel free to contact me on MSN/YIM: [email protected] or send me a PM here.
Thank you very much!
XDA Developers the Best!
Soopy452000
help needed with unbricking
soopy452000 said:
My Dear Friends,
Hope you are having an awesome time at XDA Dev , I'm a frequent visitor here and I should say this is the only forum extending full support towards windows mobile platform based mobile phones as well as alternative operating systems for the same.
As for this thread , I have completely undergone the frustration of bricking my HTC , and thus completely understands how one feels when their ones brick as well , therefore I wanted to help as much as I can to help the community as I am able to unbrick as the following Models:
HTC Models:
Chief
Desire
Diamond
Diamond
Dream
Eris
Evo
HD2
Herman
Hero
HERO200 CDMA
Incredible
IOLITE
Jade
Kaiser
Magic
Mega
Mozart
Nexus
Nike
Polaris
Quartz
Rhodium S
Rhodium W
Sedna
Smart
Snap
Tattoo
Titan
Topaz
Trophy
Touch HD
Touch Pro
Whitestone
Wings
All the above HTC Mobile Phones are able to be Unbricked or Dead Boot Repaired by me especially HTC HD2 , which I had my own experience of mine being bricked and brought back to life.
This service is open to anyone out there who needs help to Unbrick their bricked/dead mobile , and I'd be glad to assist them in anyway and help the community.
The first 3 members who require assistance would be given priority and please do post on this thread the Model of Your Mobile Phone and the issue you are facing with , and I'd be glad to help you out.
In order to Unbrick or Dead Boot Repair your HTC mobile or any other on the list , you will need to send me the Motherboard of Your mobile as it involves directly programming your Boot via means of JTag tool , if you are having trouble Disassembling you can courier the entire mobile phone.
Shipping could be done through DHL/FEDEX/UPS or any other means safe.
The first 3 Members will need to either ship their dead/bricked mobiles or the motherboards of the same and also sort out the cost for reshipping fees back to then. I WILL NOT CHARGE A SINGLE PENNY FROM THEM.
Others can send contributions of $30 onwards + Shipping chargers for future unbricking services.
If your HTC is not covered by warranty , I believe I can help , but if is covered by warranty and serviced by HTC then I believe it's best that you try and sort out the issue with them if you like or you can if you want send it to me if they don't provide any kind of support to you , do send to me only if they don't provide any means of support for your mobile , as sending it to me will void warranty with them.
If you have any further questions and concerns feel free to contact me on MSN/YIM: [email protected] or send me a PM here.
Thank you very much!
XDA Developers the Best!
Soopy452000
Click to expand...
Click to collapse
hy i would like to send you my htc hd2 mother board for unbricking can you give me your mail and an price estimate for the unbricking and the shipping back.
please contact me by email: [email protected]
With just 1 posting to your name, forgive me if I am skeptical and wary.
looks like a service I could use
Hello
I am interested in sending a device to you. hd2 I would like to discuss the cost and the device at your convenience. I invited you to gtalk. [email protected],com
Thank you
why skeptical it is not like i"ve asked you to send me your phone
harrybrecher said:
why skeptical it is not like i"ve asked you to send me your phone
Click to expand...
Click to collapse
Lol, I don't think he meant you but the OP who IS asking people to send phones and also has only 1 post, and if you ask me (not that you did but ill opinionise anyway) you'd have to be mental to send him your phone without a good deal of proof of identity.
7. Do not spam.
If you wish to advertise a product, contact us we provide ads. But do not post it in the forums, it will be removed and you're likely to receive a ban.
You are however allowed to sell used goods like your own device, parts of your device or accessories for your device in the marketplace forum, please read the rules there before posting. (This rule includes signatures, if you use a signature it will appear in your post)
Hey Guys!
I am writing dissertation about OnePlus marketing and their marketing strategy. My research is focused on consumer decision making process, the tipping point theory (invitational model of oneplus) and I am looking 3-5 people to interview. It doesn’t matter if you love or hate your OnePlus, all feedback is appreciated.
I am conducting the interviews on skype (only voice, no need for video communication), or if you are in Barcelona I can also meet you. I have no rewards to give to the participants, except the change for us to network and who knows in future do business together.
If anyone of you would be interested on having a quick chat on OnePlus, I would highly appreciate it. Also all the feedback about OnePlus and their marketing is highly appreciated.
With best regards,
Allar
( I used visit xda actively during my HTC Diamond and Touch Pro 2 days, but haven’t been here in a while, below my own phone history to those who are interested )
(Nokia 3310, Samsung sgh-e300, Nokia N80, HTC Diamond, HTC Touch Pro 2, Samsung Galaxy Note, Huawei U8350, HTC One, LG G3, Jiayu S3 and currently Motorola Moto X 2nd generation. )
I'd be willing to be a participant.. Pm me with details..
Sent from my A0001 using XDA Premium 4 mobile app
I'd love to help you out. Have owned both the oneplus one and oneplus 2 and have some interesting ideas for the company.
I'm from Madrid! We can talk about this in Spanish if u want!
Enviado desde mi Oneplus One mediante Tapatalk
Allarike said:
Hey Guys!
I am writing dissertation about OnePlus marketing and their marketing strategy. My research is focused on consumer decision making process, the tipping point theory (invitational model of oneplus) and I am looking 3-5 people to interview. It doesn’t matter if you love or hate your OnePlus, all feedback is appreciated.
I am conducting the interviews on skype (only voice, no need for video communication), or if you are in Barcelona I can also meet you. I have no rewards to give to the participants, except the change for us to network and who knows in future do business together.
If anyone of you would be interested on having a quick chat on OnePlus, I would highly appreciate it. Also all the feedback about OnePlus and their marketing is highly appreciated.
With best regards,
Allar
( I used visit xda actively during my HTC Diamond and Touch Pro 2 days, but haven’t been here in a while, below my own phone history to those who are interested )
(Nokia 3310, Samsung sgh-e300, Nokia N80, HTC Diamond, HTC Touch Pro 2, Samsung Galaxy Note, Huawei U8350, HTC One, LG G3, Jiayu S3 and currently Motorola Moto X 2nd generation. )
Click to expand...
Click to collapse
I can do but probably what's app or hangouts chat will be better for me. I am technology geek know quite well about this field
Thank you for the interest!
Thank you guys for the interest on participating in the interviews!
I have messaged all of you!
If anyone else is interested, please post here or message me!
With best regards,
Allar
i am ok with the interview
I can be of some help as well
Regards,
acervenky,
XPT
Let me know if I can help.. :&
#10
I can't do the Skype but please see my experience with OnePlus service below:
I have recently ordered several One Plus Two accessories from OnePlus. They sent the wrong items in the two packages that I ordered. I called their Help Line and had to wait for half an hour for someone to pick up the call. I also tried the Online Chat and my number was simply skipped over.
When someone from the OnePlus Support Line eventually answered my call, I was told to send photos and my issue would be given high priority. A ticket was opened for me and I replied with photos attached. No reply after a day so I called again and was told that my issue has now been given top priority and was asked to wait for 48 hrs for reply. After 36 hrs, there was still no reply so I called again and was told they couldn't get through to their logistic department.
As I needed to use the item immediately on my new phone, I re-ordered the item that was not sent in the original package while waiting for OnePlus to sort out the problem. That item was issued with a tracking number that Royal Mail (post office in the UK) can't recognise with the comment that it's a wrong number. I called the OnePlus Support Line and was told she couldn't get through to the Logistic Department but Royal Mail can't track item less than 500g. I then called Royal Mail and was told that items less than 500g CAN be tracked.
OnePlus then replied to my ticket to ask me to post photos again and showed me photos examples of DHL packaging with the delivery note. The thing is, Royal Mail packaging is different and it doesn't have delivery note. I can't produce the DHL package and delivery slip when they sent the items to me by Royal Mail.
Really terrible service. They have no idea how to provide service to developed countries. I have yet to use my new One Plus Two phone. I am waiting for the accessory (that never arrived) to start using my phone. Having read a few comments about phone defects, and with my own experiences of their terrible services, I am really worried if my phone is not working well.
If you have problem and require their service, you have to prove that they made the mistake before they will rectify it. The Support Line is very hard to get through. The instructions on the ticket are also not entirely clear. Expect a 3rd world service if you are from developed countries. Like the justice system in China, they have to be proved wrong, and wait for a long trial, before you get your justice.
Thank you for the interest!
Thanks for the increase and thanks also for the negative feedback. All feedback/experiences are welcome.
I am still looking for 1-2 people to interview. If you are interested send me a message or post here.
With best regards
Allar
Hi! I would be interested as well. Although my vocabulary is not that strong but i'm sure we would be able to have a good conversation. Hit me with the timings and details.
Sent from OnePlus One
Im willing to participate and help you with your marketing dissertation, I'm currently completing my marketing minor for my degree, and would love to dissect Oneplus' Marketing strategy as well, i find it very interesting.
Unfortunately Im in the U.S., so Skype might be difficult, but PM me if you need another participant, maybe Hangouts could work.
Best of luck with your study and research
Sent from my A0001 using Tapatalk
Would love to. How can I help?