Database Users

My XDA II Crashed Permenantly!

Diary of Events:
Sunday: Got the XDA II in the evening, charged it up overnight while setting the timer to turn off charger exactly 8 hours for a full charge(as described in the manual)
Monday: Full charge. Played with everything possible with it. GPRS, e-mail, Icq, Msn, camera, video, phone, sms, mp3. Installed Omega Battery pack 2003 latest version, went to Microsoft Mobile webby, downloaded and installed some powertoys from there.
Tuesday: Battery life is great. Still hovering at 70% +. Backlight set to minimum. Still used it for phone/pda, some photos, icq. Msn on all the way unless i'm home.
Wednesday: Charged it in the morning, battery is at 50% +. Curious my girlfriend did not sms me. used my home phone to call her, she said she did. I tried sms'ing myself. Did not receive. Tried calling my own handphone number from my home phone. Cannot get through. Not even the voice that says "user cannot be reached'. It hangs up.
12pm Noon: Decided to do my 1st reset. O2 startup screen. 10 MINUTES later, still O2 startup screen Left it there while i ate my lunch.
1.30pm noon: Decided to do a hard reset. Read manual, press and hold power button, press reset button with stylus. Did exactly as told, Unit reset, remains there for another half and hour!!!! Pissed!!! Sent it in for servicing after less then 2 days of usage!!!
Anyone else having such problems?
Furthermore, someone quote "The short-life-span of the battery in the XDA2, this is due to the power managment chip that is non-functional in the XDA2, It was said that the chip was there, but it just did not work. The work around is the chip replacement and is not done by any ROM update. Presume they only half-solve the problem as they still face the life-span issue."
Anyone care to comment how true is that?

Hi there,
I made the same experience with the T-Mobile MDAII, only it took about 10 days ;-) When it chrashed I tried to re-flash the ROM which would not work either. Then I tried to flash the radio stack which did work. With a cold reboot I could reanimate the MDA.
Today it was "hanging up" again. I had my desk phone diverted to the mobile phone and what a quiet day it was, until I found out that I wasn't reachable at all. This time a warm restart worked. Next time it happens I will return the MDA.
cheers!

Battery/ Standby problems since a few days

Hi all
I expirence a strange problem I can't really explain to my self.
For two weeks now my XDA looses battery quiet rapid. I goes from 100% downto 25% in a matter of 8 hours... this hasn't been the case before.
I tried to do a hardreset and this fixed the problem for a new days, now it appeared again.
The standby problem is only when the phone is turn on, but I do have good network coverage, so the phone is not always searching or something. I don't have GPRS connected, no bluetooth or something and didn't install new software, there are no additional tasks running in the background.
Actually I would like to wait for a german 1.72 ROM before a upgrade the nexttime ( current is 1.60 )
Does anybody has an idea ????
Help is greatly appreciated !!!!
Alex

Hi Alex,
i have experienced the same problem since several weeks.
I have made a hardreset, Firmware update to the actual o2 Version (1.66.01GER, 1.10.00 Radio), and so on without a better result.
I suppose that it could depend on the o2 Network.
Two weeks ago on vacation in foreign networks the standby time was o.k.
The o2 Hotline has no information about this phenomenon until now.
Regards
Markus

Arrgh ****...
I was in a "foreign" country for nine months... just when I came back it started...
It seems fixed after a hardreset for a day or so, then it starts again...
I tried this new ROM, it's simply horrible, was totaly unstable, I switch back to 1.60.
I also thought I could be related to the network... this would not be good.
I am here in the office on the boarder of my homezone, someday I have homezone, some not... (shouldn't be the case either )
But my other mobile also behaves strange, it switches ( with homezone indicator on !!! ) to t-mobile... even I have a strong O2 signal...
I think it's time to write a mail to customer support...
Alex

Bah... is a fantastic PDA, but I must charge the battery every 2 days...
I think is normal...

I had to recharge very second day... that's normal if you use your pda...
but we are talking about 8hours and less without using it !!!
:evil: :evil: :evil:

Try switching on flight mode and see if it is better.
One thing I learned but not sure if it is scientific: don't xray scan your phone/pda when passing customs. My Siemems phone started behaving cranky when it gets scanned.
Lastly, if still as bad, suggest you send in to check it up. Hope just some problem with the battery. :roll:

Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
The phone didn't get xrayed for a while now :wink:

Interference
It doesn't have to be an X-Ray machine Bro. Any form of frequency interference can screw your Xda's radio - but usually it will get back to normal after awhile (days) unless it is subjected to severe exposures.
What you can try to do is to goto Start-Settings-Personal-Phone-Network.
From Preferred Networks hit Set Networks - reprioritize.
Then under Network Selection change to Manual once the Xda gets hold of a signal switch back to Automatic.
Lastly check if your Broadcast Channels is enabled - disable it.
Worked for me after hours in the OR once - oops!

Xant said:
Thanks.. but as I have allready written... when I turn flight mode on (same as turn the phone off) the battery is OK.
It has definitvely something to do with the radio.
Click to expand...
Click to collapse
I have the very same problem for a few weeks now. Some more observations:
- power goes down at a rate of 1% every 12 minutes
- happens only with an O2 SIM. If I put in a D2 SIM, everything is fine
- happens with every O2 SIM - I tried three so far
- my O2 SIM works nicely in a friend's Himalaya
- bought a new battery - didn't help
- putting it right next to a speaker (so that you can hear all network activity) shows that there is not more activity than normal.
- problem is present with both 1.60ger and 1.66ger O2 firmware, with no software installed (i.e., directly after a hard reset)
I would be grateful for any tips or hints how to solve this! Also, if someone else experiences the same problem, please post here. Maybe it's a hardware problem, and the more people experience it, the easier it'll be to convince T-Mobile/O2 that there's a real problem.
Cheers
Daniel

News on this issue: I just flashed the Imate 1.72 ROM version, and at the moment it seems this resolved the problem. The 1.72 has a newer Radio ROM (version 1.14 rather than 1.10) than all 1.6x versions, so this could make the difference.
However, it is also possible that the effect is only temporarily gone, due to not having configured GPRS, SMS, whatnot for the O2 network yet, so it is too early to start partying...
And, of course, the OS is now English rather than German.
I will now leave my Himalaya alone for another few hours, just to confirm the problem is currently really gone, then I will start configuring it back to O2 settings, and add back all my software. This will take some time, as I want to check for the problem between all steps, and each check takes around one hour.
So, to all who suffer from the same problem: I suggest you wait a few more days before you upgrade. After I have finished my testing, I will post here again the results.
Let's hope 1.72 really does the trick!
Cheers
Daniel

More news: I am now pretty sure that (again) the Homezone application is at fault!
The battery drain we experience roughly matches the power consumption of the CPU when not in a sleep mode. So, it seems the Homezone application prevents the CPU to go to sleep mode.
Why that used to work, and only started happening some weeks ago, I don't know. My guess is that O2 slightly changed the way they broadcast the location info. That location info is sent every few seconds via Cell Broadcast on channel 221, and as the Homezone application has to read that, it's quite plausible that it gets woken up every few seconds (whenever a new broadcast arrives).
What surprises me, though, is that there seem to be relatively few XDA II owners on O2 who experience the problem. I will send an email to O2 support and ask them.
In the meantime, to correct the problem, uninstall the Homezone application. To do so, do the following:
- deactivate the Homezone display, using the "Homezone" program
- using the file manager of your choice, go to the Windows directory, find the file "OHZ.dll", and rename it to whatever you like. This step is important!
- soft reset your XDA II
- go to "Einstellungen" -> "System" -> "Programme entfernen", and remove the program called "V2R Homezone"
- with your file manager, go to the Windows directory again and remove the renamed OHZ.dll file. If there is still a directory called "Windows\V2R\HZ", remove that also.
Of course, you lose the Homezone display. But you get full battery life back!
Cheers
Daniel

Okay, I'm trying to find out why not everybody on the German O2 network is affected.
Alex and Markus: I opened a thread for this over in the PPC-Welt forum, see here.
You are invited to come over and participate! If you are not interested, could you please let me know where exactly you are located? I live in Munich, and it might be that O2 misconfigured just a few base stations here in the south of Germany so that the Homezone application behaves erratically.
Thanks!
Daniel

Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.

Xant said:
Hi Tazido
Fu#$%^&*( is it really because it move to munich... arrgh.
I do live in Starnberg, but I spend the weekend in Ludwigshafen and here everything was OK.
Click to expand...
Click to collapse
As mentioned in a post in that other forum, everybody who is affected should call the O2 hotline and report this as a "network problem", to raise O2's awareness of the situation.
For the moiment, uninstalling the Homezone app is the best you can do. :-(
Cheers
Daniel

I did uninstall the O2 Homezone app.
I tried to mail to O2 but this seems not to work for some reason, I get a 403 error.
About calling the hotline, I have to pay for this, as I switch to the web-based contract with the free SMS, so as long as i doesn't get worse I can live...
Alex

Help before I put it through a window XDA2i

6 month old O2 XDA2i only program loaded is TT5
ROM version 1.10.00 WWE
ROM date 12/24/02
Radio version 1.00.00
Protocol version 1337.39
ExtROM version 1.10.124 WWE
Being used in corporate mode 0506 code
Here's the story... needed to use phone to call an ambulance for my fiance (she smashed her collar bone and now has a titanium plate and pins) 10weeks ago.. batt at 12% turned it on and caught the camera button whilst pressing the phone button. screen went all funny - vertical lines. Soft and Hard reset failed!!! had to fully charge before I could initiate a hard reset.
Some time after that the camera disapeared and media player started when camera button pressed. Camera missing from programs. Battery discharged at an alarming rate, you could watch it go flat!!!
Soft reset same problem
Hard reset and started running in corporate mode. All fine.
TT5 installed and it works fine although the it takes ages to find the GPS and sats compared with TT3. Same cables, gps and XDA, It also 'looses' signal where it didn't with TT3 and that is with two setups different cars. Almost as if the set up has gone deaf.
Camera disapeared again and battery going flat.
Hard reset
Camera goes again, this time I track it down to the windows folder and copy/paste the shortcut to programs.
Works for a bit then goes (battery ok now)
repaste it, it goes again
Hard reset all working fine.
worked well for a few weeks then I got a Jabra BT205.
Paired great, worked with TT5 great, calls great.
Then it stopped working with the phone, no TX/RX audio via BT205 just clicking. Tried soft boot, dropped all the pairings, re paired still no good.
Hard reset and its al back fine, headset ok TT5 ok (still deaf)
THEN I find I can recieve text messages, can reply BUT when I go New Text or click on messages it wont open, screen flashes and does nothing. nothing is shown as running in the memory bit. So I cant initiate a text message.
Hard reset and the same problem with texts, but now it will only get 75% of my address book from the back up. try to active sync to get the rest and it says it has done it but hasn't.
Hard reset again, still same problem with texts but gets all the address book from the backup. NOW it will only active sync as a guest.
I cant get it to do a full named sync.
Should I just take it back under warranty??
If you are going to suggest I do updates then great Ill do em BUT please talk me through them, post working links where I can get them. I just want it to work properly. I haven't got the time to continue to mess around with the thing. I need it to work, be reliable in doing what I want of it. Be a phone, be a camera, run TT5, run word and excel. Then it would be nice if I could be like others on here who have got em working. Have a film or some comedy on the SD card for the times when I have a moment to spare, even install some other software and games.
I want to do that but not continue to waste my time with unreliability, resets and the frustration of not being able to use it when a life is at risk!!
Thanks in advance

ARRGGHHH
Thanks for reading...... please help!!!!!
I have it running, address book ok, TT5 OK, programs run OK, BUT can't active sync as it will only come up as guest on my PC and I still can't initiate the messaging part ie MMS or Text.

I would try running it without any additional software. If it still displays this strange behaviour I would definitely return it for a replacement.

sounds like you have a faulty one to me try upgradeing the rom to the current image and for the gprs setting etc for o2 the a cab file somewhere on here that will install the settings for you do the upgrade and see how that goes if it still plays up then send it back

I would download the latest ROM from the O2 site and flash that and see if there is any improvement.
http://www.my-xda.com/xda2i_soft.html

ohhh
Thanks for that. I hope it's going to sort me out. How long have they been on the site?? Im sure I only checked the other day (but the way time's flying for my that could have been 2 months ago!!!)

ohhhh
well I have only soft reset once since the upgrade!!!! but that was when I was trying to switch between text message and readingthe setting to text the otherhalf

Tytn/Hermes - Can't answer calls - Ready to bin it!

Hi,
Having an ongoing problem with my tytn / Hermes - Vodafone V1605.
20% to 30% of the time, I try to answer calls with either the green answer button or the soft button [answer] key and I can't answer the call. The call eventually goes to Voicemail.
I can get rid of the problem by powering down or pressing the reset key, but the problem reappears in a day or so.
The problem seems to be worse in the following situations:
- When I haven't terminated running programs - especially Internet
- When I have Data sessions running or checking intermittantly
- When using 3G data.
- When in areas of patchy coverage
- When battery is run down (far too often)
I have tried everything I can to isolate the problem further, but with no luck.
This is a great phone in theory but I can't tolerate losing 20-30% of calls.
I can live with the other problems with the product such as poor battery life and occasional hanging application, once it's not the PHONE application!
I'd really appreciate any help with this as I'd like to keep this phone going, but am close to chucking it
We bought two of these phones for our company and both phones have the same problem. I have since sent one back and got a replacement which was flashed with a dopod image - but the problem is still on the replacement phone.
Rom Version: 3.54.707.3
Rom Date: 7/5/07
Radio Version: 1.47.00.10
Protocol Version: 32.80.7020.20H
This problem is visible with no additional software loaded - as was out of the box.

Have you got any phone locking software in situ, e.g S2U2 or pinlock engaged? If yes you can sometimes have the symptoms you refer to.
Take off all locks and see how you get on.
WB

Hi,
Thanks for getting back, but no, I have no additional software installed.
What's surprising me is that it's happening on 3 seperate handsets used by 2 different users.
I'd always thought that it seemed related to sluggish OS performance when some other applications were hogging memory or processor usage and that there would be some obvious workaround or a registry hack.
Thanks.

You could try getting a replacement sim from Vodafone and see if that works. Long shot, simply thinking of solutions.
WB

suddenly rebooting several times...

hi all,
i have my TD2 now for some months and it already happened several times that it reboots automatically. Not just once, but several times in a row and after 4, 5 or more reboots it comes to the screen to input the pin...
I do not know how this is triggered but it is very annoying!
I use WM6.5 and some user programs like TD2 Tools (2d), MobiReg, NaviComputer, KeePass, Free42 Decimal,...
The TD2 Tools info screen gives: ROM 2.16.404., Manila 2.1.19193517.2, OS Kernel version 5.2.21869
Is this problem known to anybody? Looking forward to your advice!

Not sure what the cause could be but a hard reset mey be the only fix.

Hi,
After 13 months, I'm now getting this spontaneous rebooting for about 4 times on the trot. It can happen mid-call or just whilst it's sat syncing with my PC. The reboot always seems to happen about 10 seconds after Sense has started.
I am on Stock WWE HTC 2.53 and Radio as per below. I haven't changed anything recently but this started happening yesterday. I did think it was connected with my SD card but I've swapped it for another good one of different capacity and no go either.
I have also tried a hard reset. This didn't fix it either as the rebooting started again after about 10 mins. All I had done was reached setting up a partnership and syncing.
I'm worried that my hardware may be damaged, though I don't understand how.
Really worried now.
John
PS My Diamond2 has just rebooted 4 times whilst I type this and it's connected via USB.

japester36 said:
Hi,
After 13 months, I'm now getting this spontaneous rebooting for about 4 times on the trot. It can happen mid-call or just whilst it's sat syncing with my PC. The reboot always seems to happen about 10 seconds after Sense has started.
I am on Stock WWE HTC 2.53 and Radio as per below. I haven't changed anything recently but this started happening yesterday. I did think it was connected with my SD card but I've swapped it for another good one of different capacity and no go either.
I have also tried a hard reset. This didn't fix it either as the rebooting started again after about 10 mins. All I had done was reached setting up a partnership and syncing.
I'm worried that my hardware may be damaged, though I don't understand how.
Really worried now.
John
PS My Diamond2 has just rebooted 4 times whilst I type this and it's connected via USB.
Click to expand...
Click to collapse
I'd have to say that if you've hard reset and are on stock ROM, it would definitely indicate a hardware issue, as if something was triggering the soft reset button. Has the device gotten wet or anything?

Thanks for the reply. No not got wet or anything out of the ordinary. It started just last night whilst it had been sat for about 6 hours plugged into the HTC mains charger.
Looking at it more closely, it seems to happen 5 seconds after the data connection comes up. I guess Sense is checking the weather.
It has done 10 reboots now consecutively but every now and then it just seems to behave. This morning it was fine whilst I was out but it has been having rebooting episodes ever since I go home.
Oh well, I'll wait and see for a while and then panic. No money and the warranty won't be much use after a year........ Hmmmmm going to find the paperwork to check what the warranty actually is.
John

japester36 said:
Thanks for the reply. No not got wet or anything out of the ordinary. It started just last night whilst it had been sat for about 6 hours plugged into the HTC mains charger.
Looking at it more closely, it seems to happen 5 seconds after the data connection comes up. I guess Sense is checking the weather.
It has done 10 reboots now consecutively but every now and then it just seems to behave. This morning it was fine whilst I was out but it has been having rebooting episodes ever since I go home.
Oh well, I'll wait and see for a while and then panic. No money and the warranty won't be much use after a year........ Hmmmmm going to find the paperwork to check what the warranty actually is.
John
Click to expand...
Click to collapse
Try removing your cities in your weather tab and maybe play with your network settings in Phone\Menu\Band

Amazing! I was just about to post that switching to GSM only had stopped the rebooting.
This could only be temporary as I use a lot of HSDPA speed data. I decided to reflash the radio and now it seems fine on 3G. I'll keep an eye on it and report back in 24 hours.
I was thinking back to yesterday. There was a time when the wall charger was unplugged from the wall socket before removing the usb connector from my phone. Could that have caused a spike?
Thanks Bruce for taking an interest and the helpful advice.
Cheers
John
PS Cautiously happy now

japester36 said:
Amazing! I was just about to post that switching to GSM only had stopped the rebooting.
This could only be temporary as I use a lot of HSDPA speed data. I decided to reflash the radio and now it seems fine on 3G. I'll keep an eye on it and report back in 24 hours.
I was thinking back to yesterday. There was a time when the wall charger was unplugged from the wall socket before removing the usb connector from my phone. Could that have caused a spike?
Thanks Bruce for taking an interest and the helpful advice.
Cheers
John
PS Cautiously happy now
Click to expand...
Click to collapse
It is possible but likely that caused a spike. Shouldn't matter which gets plugged in first, USB or charger.
Hopefully the issue is gone now.
Good luck.

Well, sadly, I spoke too soon.
It was fine all last evening with no reboots and frequent use on 3G.
This morning, after a sitting on standby for 9 hours, it started rebooting as soon as I turned it on to check email. Of course this was where it started downloading the weather as well as email etc.
The switch to GSM stopped it rebooting again, so I now need to confirm this is stable over time and then try further combinations of weather on/off and or older radios. Basically, I'll try anything as I have no choice right now and need the phone, email, web and satnav combination.
My wife has offered to sacrifice her shiny new Blackberry but she has finally joined the mobile email/web brigade and I don't want her to go back to a plain GSM phone. Plus, all my windows software would be written off before I'm ready to do that.
I'll report back if the situation improves although I think it's not going to get any better.
John

Just an update in case it helps anyone else.
On GSM with GPRS data I have had no reboots but shortly after switching to 3G, I end up in the reboot loop.
I have tried new ROM, new radio ROM and new T-Mobile settings. Still the same.
I shall now wait out my contract using GSM until December, at least I can use WiFi at home. I'll then change to something new........ Android, WP7 or even Blackberry!
Thanks for the help. 10ish years of MS pda's have been fun and I've enjoyed playing with ROMs and software but maybe it's time to switch.
John

So, you've flashed back to your stock ROM and with nothing else installed, the rebooting still occurs? Is the stcok ROM pulled from HTC via your S/N?

Progress????
Hi Bruce,
Yes, I have downloaded and tried the original 6.5 ROM and Radio from T-Mobile with the same rebooting problem. Furthermore, I tried some other ROMs before reverting back to the HTC 2.53 WWE - all with the rebooting problem on 3G.
HOWEVER, in doing all this, I noticed it rebooted specifically when the weather connected and downloaded an update. This would happen either manually or automatically.
I have now found that turning Weather updates to manual stops the rebooting UNLESS I actually do a manual update and then it will reboot.
Now, for completeness, I have reverted to the T-Mo 6.5 ROM again and proven that the reboot occurs when the weather is updated either automatically or manually.
This is so confusing as I am effectively replacing ALL the software with a new ROM and Radio but this problem now starts to feel like it is software. Does the weather update do something special on 3G? Something that browsing, Google Maps, email, stocks etc doe not do?
Well, at least I now have 3G...... just no Weather............. SOOOO confusing.
Thanks
John

That is strange. Weather would use the same connection type, just hits a different server.
Also, a typical weather error would only cause Manila to restart or fail to load, not the phone itself.
Flashing the stock ROM would initiate an MTTY Task 29 command that would wipe your flash drive eliminating the possiblility of reminence of a previous flash.
This has me baffled as well.

I found a couple of posts from other devices and it appears to be caused by a bad chip...

In my opinion this could be 'the beginning of the end' of the radio chip. My old Mio A701 did almost the same (not reboot but sometimes freeze) and finally it did not recognized any network and any sim-card; several ROMs tested.
Now it stays in my old car for GPS functions.
But maybe you are more lucky than me...

Bruce Inman said:
I found a couple of posts from other devices and it appears to be caused by a bad chip...
Click to expand...
Click to collapse
I've found similar on the Desire and HD2 forums too and was wondering if it could be related.
I'm still fine on 3G with no Weather refresh but checked this morning before going out, that actually performing a refresh did still cause a reboot.... and it did.
On arriving at my destination, 20 miles away, I tried the same refresh and it was fine.
At this point, I was starting to think it may be related to location services and my D2 is checking on it's whereabouts (with cell towers, etc) before downloading the local weather.
Interestingly, my home village, where ALL reboots have happened, does have much stronger signal now due to a very recent new cell tower. It was always 3G but now I get all bars all the time and higher bandwidth.
Now just come home, retested and it's fine! Auto Weather updates on 3G, Google Maps, etc...........
I'll keep a watch and let you know what happens next, I'm sure it's only a temporary respite!
Thanks again
John

Almost same problem with mine diamond2. Only most rarely. Sometimes it reboots once in week, sometimes once a day. I couldn't find any situation manually which causes reboot.

japester36 said:
I've found similar on the Desire and HD2 forums too and was wondering if it could be related.
I'm still fine on 3G with no Weather refresh but checked this morning before going out, that actually performing a refresh did still cause a reboot.... and it did.
On arriving at my destination, 20 miles away, I tried the same refresh and it was fine.
At this point, I was starting to think it may be related to location services and my D2 is checking on it's whereabouts (with cell towers, etc) before downloading the local weather.
Interestingly, my home village, where ALL reboots have happened, does have much stronger signal now due to a very recent new cell tower. It was always 3G but now I get all bars all the time and higher bandwidth.
Now just come home, retested and it's fine! Auto Weather updates on 3G, Google Maps, etc...........
I'll keep a watch and let you know what happens next, I'm sure it's only a temporary respite!
Click to expand...
Click to collapse
Since this episode of getting my Diamond2 back to working on 3G with no reboots and everything switched back on for downloading the weather etc, it has not rebooted once in 10 days.
I'm very happy that it seems to be behaving properly.
Anyway, just a quick update from a now happy again D2 user.
Cheers
John