Database Users

HELP - Syncing qtek 9100 to Outlook 2003 SP2

I've searched and haven't found any help at all with this. I'm trying to sync my 9100 with outlook 2003 sp2 as indicated in the title. I can establish an activesync connection and sync notes and files as well as explore the device and install software, however whenever I try to add tasks, contacts or calendar to the sync options I begin to get an error.
Basically what happens is that it will save the settings and then I get an incomplete sync with an error code of: Support Code 85010014. I've searched the microsoft site and can't find this code anywhere. I've followed the activesync 4.0 troubleshooting guide, but since I am establishing a connection that doesn't seem to be the problem. I've been a PocketPC user since day one so I'm not new to any of this, but I'm really at my wits end with this issue. I've hard reset and reinstalled activesync more times than I care to count. I can also still sync with my old jam just fine. Any help would be appreciated. Are there any unique configuration issues for 5.0 devices relative to Outlook 2003? Does it not like running in cached mode? Thanks in advance for any help.

If you are trying to connect to your home machine try:
Delete Any Partnerships From Activesync & the Device
Uninstall Activesync
Uninstall (Not Repair) Outlook - you'll probably need your Office CD for this.
Reboot
Reinstall Outlook
Reinstall Activesync
Cross your fingers
This has seemed to work for some people but not everyone.
There is a known issue with folder redirection on corporate networks. The Activesync team is aware of this and an upcoming version of Activesync will address it. For the moment the the only workaround is to turn off folder redirection. Unless you are a sysadmin, this is not likely an option for you. If you are in this situation, then unfortuantely you'll have to sit tight - like me.
Hope this helps.
db

I also had to uninstall both the latest outlook junk update as well as the junk update from office sp2 to get as4 working properly.

Success. What worked was to delete my current Outlook profile and account and then set it up again. The first time I did it I didn't delete the outlook.ost file and the new account settings just referred back to that file and I had the same problem. The second time around I deleted that file, configured my outlook settings and got that working and then syncing started to work as well. It took a little time, but has been working well since then. Thanks for the help. It's really strange that my jam and ipaq continued to sync thru AS4.0 just fine, but the qtek wouldn't. Appears to be some weird combination of WM5.0 and AS4.0 that causes the problem.

How I got activesync to work

I was having constant sync problems. I was not able to get a connection with the usb cable, but was able to connect with bluetooth. I finally found out that I needed to have these files allowed full access in zone alarm: raipmgr.exe, wcescomm.exe, wcesmgr.exe. These are all located in the program files/microsoft activesync folder. I found many suggestions that firewalls could cause problems, but I tried with zone alarm off and still had the connection problem. It started working immediatly when I added those files to the allowed list in zone alarm.
Also, after fixing that problem I was getting errors syncing. Basically it would show that it was working until it got to the notes. Then it would give an error. Nothing actually synced. I found out this was happening because I did not have outlook set as my default mail program. I use thunderbird for email and outlook for contacts and calender etc. Once I changed outlook to the default mail program it has worked perfectly.
I hope this helps some people as I was looking all over the place for a fix.
John
www.skynetworks.gotdns.com

Great !
Thanks for that post. Helped me out. I had activesync 4.1 working for everything except contacts. I changed the contacts program within internet explorer from 'microsoft office outlook' to 'address book' and now it works !

Software firewalls (desktop) are more trouble than they're worth. I have basic firewall on my router and no software firewall at all, it's been that way for over 2 years. They are a complete waste of time and system resources.
Zone alarm in particular is lot of trouble, for many online applications.

Gazzrenn, I disagree, but I do know what you're saying, particularly if you use a non-portable PC with only one network...
Yes, I run a decent firewall to protect myself externally (IPCop) and that's fine when you're on a LAN you know and trust, but what if you're using a laptop and connect via WIFI to a hotspot? Or via a client's network?
Sure, you could bring a firewall/router device, but that could be seen as overkill.
Advising people to turn off firewalls to get activesync working is a Bad Idea unless people really know what they're doing, what they're risking, and how to alternatively protect themselves if appropriate, particularly if they use other networks.
Techspy,
Did you uninstall ZoneAlarm? Even when disabled, I wonder if it inserts itself passively into the TCP/IP stack which causes a problem for AS4.

I had pretty much the same problems as techspy. I did the allowing of those files and still no sync. But then I found another file, Application Manager that related to AS 4.1 also. I allowed it also and then I could sync. But dayam! This thing is slow to sync.
Funny thing is, I was syncing ok before I hard resetted after I got rid of the AV and skype. Go figure?
Also, Outlook does need to report that it is the default email client, BUT, after my first sync, I reset OE to be default and have no problems syncing it that way. Again...go figure?
Now, how to speed up the boot?

Activesync....keeps running...(NOW CURED 30-12-05..sort of)

For some strange reason, Activesync keeps running on my XDA Mini S, I have no idea why can anyone help?
Basically after a soft reset if I check the memory no programs are running, but after sometime if I have done nothing with the phone, and check, it is running again, I close it down and then again after a while it is there.
This is not whilst or after connecting to my PC it is strange...

Is it because u have a wifi connection over which is constantly trying to sync with your pc?

Believe this is a known bug (sure I've seen something mentioned on here before)
try a search over this forum

Can't find anything in previous posts...
I mean the only thing my phone syncs is my desktop...it is not set up for any other sync, except for USB..no schedule nothing, so why activsync keeps launching is a mystery to me...
Any further help will be much appreciated...

Are you using any weather plugins etc? Anything that might request a remote sync? Use something like memmaid to check your services to see if you've got anything hidden like this.
V

Nothing at all...
Will try to see what is going on with memmaid

I also have the same thing happening. It only syncs over usb but as someone said must be when I connect over wifi its kicking in.
Thing is when I shut it down my wizard seems to show a better turn of speed. Wish I could get it to stop trying to connect only when hooked with usb to be honest. The less programs running the speedier the wizard will be.

Creat a dummy server sync in activesync. Put anything as server address and that shd be fine. Ignore unresolved .... message after syncing.
victor

MemMaid has done it...I think...
Thanks to Vijay555 for suggesting using MemMaid.
Checking the running PROCESSES on MemMaid I found something called repllog.exe which I deleted and it stopped the ActiveSync running.
Then I did a soft reset and synced. The file is back where it should be but no unexpected incidences of ActiveSync running. I guess the repllog.exe file had become corrupted.
Be warned that the unit might seem to run a little slower after the soft reset, but within a few clicks it is back to normal.
Thanks for your time & help guys

Create a fake new ActiveSync connection. I say fake because you just need to make up the server name... put anything you want there. After you have created the connection, look at the scheduling options and make sure that it is not set to automatically synch. Once you have disabled automatic synching, you can remove that fake connection and your problem will be solved. I found this on www.pdaphonehome.com .

Sunnychad
replog should know what it's doing. Glad it sorted your problem out though!
V

Not so cured...
OK it now only kicks in every 4-5 hours so I will try the fake server route...

JesseRPI said:
Create a fake new ActiveSync connection. I say fake because you just need to make up the server name... put anything you want there. After you have created the connection, look at the scheduling options and make sure that it is not set to automatically synch. Once you have disabled automatic synching, you can remove that fake connection and your problem will be solved. I found this on www.pdaphonehome.com .
Click to expand...
Click to collapse
Just tried that and hopefully it works. Active really does seem to be one of the main reasons the Wizard slows up.
When you have synced with a pc ie to install a program ( only reason I use AS ) will I then have to close the app down on my wizard in running programs or will it dissapear itself and not return ?

The fake server technique works by not starting ActiveSync on its own. However, if you start it in order to sync via bluetooth/usb, you will still have to manually end task it in order to close it again. The good thing is that you won't have to worry about it starting by itself, which will save you both memory and processing power, as well as the fact that you don't have to install any third-party tools for this solution.

Good stuff. I could always tell when it was running by the speed of my Wizard. Another gr8 tip.

FIXED: ActiveSync Trouble - won't connect

Today my ActiveSync connection stopped working.
It tries to connect for a while then it comes up with "ActiveSync cannot connect to the Windows Mobile powered device. ..."
WM5torage works, so does pinging the Wizard.
Things I tried:
-Using the repair option from Active Sync setup
-Reverting the Wizard to a 3 day old backup made with SPB
Nothing worked :-(
What else (other than a hard reset) could I try?
See below for solution. And don't touch the notification queue if you don't know what you're doing

check if you firewall is blocking the activesync connection
if this is not the case ... good luck

try reinstalling activesync..
or get the latest one..

Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect

Activesync gone mad
I am having the same problem with activesync not actually syncing my contacts and calender despite making all the noises I usually associate with a successful sync. My contacts are not updated and my calender has none of the appointments from outlook uploaded to it.
I have done a soft reset. a hard reset, gone back to activesync 4.2 and nothing works. I have also tried the usb switch that is mentioned elsewhere and no joy. I have other ppc's running PPC2003 and these are fine and update almost immediately, its only my xda mini s that is being a sod. I never had a problem before activesync 4 and several other machines before the mini s. I should also mention that my outlook files are fine and work on all other machines.
It is bad business that the world is becoming dependant on such bad software as this. It is not progress to make things worse and Mr Gates should be held to task for the problems caused from forcing us onto unreliable software in the name of progress. I was happy enough on activesync 3.8 and WM2003 and never had problems.
Please, Please someone give me an answer before hammer and xda meet in heated discussion.

I have the same problem with my MDA and both my PC and Laptop. I have been trying to resolve this problem for months. It is unbelievable that it is so hard to resolve this issue. I have been posting on this forum and on others and still am looking for a resolution. Maybe someday, someone will resolve this issue. Thanks for your postings and help in trying to resolve this issue. Frustrated beyond belief.
Sorry, this did not work either: Install this cab application and select serial instead of RNDIS, just tap at YES button, and activesync will work perfect

Update to previous
Just an update. I have tried this on another machine using the pst file from my machine and it syncs fine. Clearly, there is some problem on my machine with my software.
I have also removed outlook and reinstalled it. Also removed all profiles on main machine. At present, my calendar will sync but my contacts will not. Outlook tests say there is nothing wrong. Short of a complete software install I can not see another way to cure this other than the big hammer.
Go figure.
p.s.
If I had a hammer and Mr Gates was in front of me I would not be held responsible for my actions.

I found a corporate firewall that was preventing sync, I have to shut down the service and then it worked. Strangly, it would sync over bluetooth without stopping the service. A bit OT, but I can't seem to browse while synced. It asks for proxy info which I type in but it says bad user name/password. I KNOW I'm putting in the right proxy info (it defaulted it from my PC which browses fine) and correct user name/pw/domain. Any ideas?

FIXED
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up

shadow# said:
No firewall, no ActiveSync, no connection problems at all.
Fixed it by reverting my database to a backup.
When i had the well known alarm clock troubles i accidentially (= out of ignorance) deleted the whole notification queue.
Word of advice: Don't do that, it'll screw everything up
Click to expand...
Click to collapse
1. What is the purpose of the Notification queue?
2.What does it have to do with ActiveSync connectivity?
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.

asctony said:
1. What is the purpose of the Notification queue?
Manages the Operating System's list of scheduled actions.
2.What does it have to do with ActiveSync connectivity?
Still have no idea of how to get this back inot Notification queue.
3.How is Notification queue set to make AS work?
Still cannot resolve my connectivity problem with my MDA. Thanks in advance.
Click to expand...
Click to collapse
Still looking for some help on this.

check this solution:
http://forum.xda-developers.com/showthread.php?t=271174&highlight=activesync

Is this related to the inability to pass-through browse while on activesync? I am able to sync fine, but when I try to browse I get an error saying bad proxy info (which I've check 1000 times). Or sometimes when I'm messing around with the settings I get a "lost connection" message rather than the invalid login/password. So frustrating! Will switching to the serial type of connection help me?

ActiveSync must be one of the most frustrating applications out there. I have tried all recommended fixes and still cannot get ActiveSync to recognize my MDA. The last time I did a sync was 9/06. Too much BS using this application. I have searched all over the web and cannot find any application that will allow me to update my PIM file without ActiveSync. So, I guess I will finally give up on this. Thanks to all of you who have tried to help me. Thank You!!

sync contact list without outlook

hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???

ahsin said:
hi, i wish to sync my contact list to my computer without using outlook, im looking for a software look like palm desktop... any 1 have idea???
Click to expand...
Click to collapse
Because or requirements at my job, we don't use Outlook. We use SyncML to sync contacts and calendar events with our internal server. Really nice being able to sync without hooking ot a computer and anyplace you have GPRS / WiFi access.
Here's a post where I put some info and links about it:
http://forum.xda-developers.com/showpost.php?p=1159992&postcount=4

i need an exactly same like palm desktop to sync my contact and calender when sync with usb cable

zzzzzzzzzzzz

any 1 have third party software that can sync contact to desktop to view and edit??
i have try uninstall outlook 2003 and activesync 4.5 many time, and the result remain the same

I have had the ActiveSync problem since 10/2006 and have not found a resolution yet. I have posted on this forum, tried all suggestions and tried everything except a Hard Reset. I still cannot get my Desktop or Laptop to recognize my MDA via ActiveSync even though my Desktop and Laptop recognize my MDA. I have asked for 3rd party software to update my Outlook address book and calendar and have not found anything. I have even asked if there is software to update/change the MDA PIM.VOL file via a desktop or laptop. Still no luck. I have researched this out and checked all possible sites. NO LUCK. I still have not given up. I continue to look daily for a solution other than a Hard Reset.
So, you are not alone. There are many of us out there. ActiveSync is a very poor application. Maybe someday we will find something to use instead of AS. The only think that is missing in the AS is the last 'S'.

Hey friends,
I dont know if this reply is useful for you. I am so new to this forum. I am using a Motorola Mpx220, but gonna get my Cingular 8125 within a couple of days. Anyways, when I was syncing my Mpx, I had the same problem. The solution I found out was(after a long research), while the phone is still connected to the computer, go to Start -> Accessories -> Modem link. In that "USB" connection, make it active and then deactivate. As soon as you do this your active sync will detect the phone and it will sync smoothly.
I have no idea why is it happening like this nor I dont know if it works with MDA coz my Mpx220 is running on WM 2003 SE. I can only check WM 5 after I get my 8125. If this reply help you guys in anyways, please let me know.
Thanks mates.....
Jish

So there is no third party "phone manager" like for example Oxygen Phone Manager for Symbian phones ?

Contacts backup without outlook
Try " Jeyo Mobile Companion" . Google for it. It can save the contacts + call log as well as SMS on your comp. You can restore/ update the it any time It doesnt sync though. Just use it for back up purposes. Very hand. You still need to connect that phone to the comp. and AS to recognize your device.
Trust this helps

I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.

asctony said:
I assume that I can backup my PIM.VOL file on my 2Gb Storage Card. I have not had to reinstall the PIM.VOL file so I don't know if it really will work. However, I still would like to find an application that will allow me to update/change my Contacts and Calendar without using ActiveSync. Bottom line, why can't we find something that can do this without using AS since we are having problems on using AS? I have used Palms since day 1 and other things without as much problems as AS.
Click to expand...
Click to collapse
asctony,
AFAIK, you still need AS to connect the PPC to any PC ( I cud be wrong). What you can do is to set AS not to sync your contacts and others and use another 3p software to update / modify contatcts. The prog - Jeyo mobile companion does just that + back up your SMS too. Which is very crucial, in many cases as they cannot be backed up through the regular way.