Power button not waking phone up - Mogul, XV6800 General

Every once in a while after not using the phone for a few hours the power button won't wake the phone up and I have to take the battery out or soft reset. Any ideas what is causing this?

Anyone have any ideas?

When I wake my phone up, it seems like it takes two hits of the power button to fully wake it up.
On the first try, I can see the answer and hangup keys light up for a second then go dark. On the second try, the phone wakes up.
Not sure what may be causing this. Can you try to see if hitting the power button a second or a third time will wake it up?

rijc99 said:
When I wake my phone up, it seems like it takes two hits of the power button to fully wake it up.
On the first try, I can see the answer and hangup keys light up for a second then go dark. On the second try, the phone wakes up.
Not sure what may be causing this. Can you try to see if hitting the power button a second or a third time will wake it up?
Click to expand...
Click to collapse
I can hit it 100 times and it won't wake up, needs a soft reset or battery removal to wake up. I've tried it with programs installed and just hard reset it and it's still doing it

my phone has this same issue too. its happened twice since i got my phone a week ago.

i have had the same problem ... let then a week of having the phone and on 2 occasions it has just shut off on me ... i even upgraded to the new rom and that didnt help

I have the same problem.

same problem here, i use soft reset to fix

yes, I had to do a softreset to fix it
xxza said:
I have the same problem.
Click to expand...
Click to collapse

but that doesnt fix the problem in the long run

Just exchanged mine...hopefully it won't do it on the new phone
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Replacement works perfect

dsotm82 said:
Every once in a while after not using the phone for a few hours the power button won't wake the phone up and I have to take the battery out or soft reset. Any ideas what is causing this?
Click to expand...
Click to collapse
It's a bug in HTC's software and they told me the fix will be included with the EVDO Revision A upgrade. Also the default SIP does not stick between soft resets and THAT bug is supposed to be fixed as well.

ho11ywood45 said:
i have had the same problem ... let then a week of having the phone and on 2 occasions it has just shut off on me ... i even upgraded to the new rom and that didnt help
Click to expand...
Click to collapse
can you inform which ROMs you used that had this problem and which carrier?

It's not a bug with the rom or the phone specifically. It's issues the phone has with certain software, etc.... I experienced the same problem when installing and running some items. After uninstalling the software the problem went away.
I've experienced this with several different applications that weren't intended for the Mogul but i decided to try out anyways.
My suggestion is to figure out when the problem started and then determine what software you had recently installed. This will most likely solve your problem.
Also, in a previous post someone mentioned that the SIP won't stick after a soft reset. This is true, however you can fix it with a free program on xda's site. Look for SIPChange

Someone posted previously that this happened even after a hard reset, and the only fix was having it exchanged for a different unit.
Sounds to me like at least in that case, it wasn't merely a software issue.
I actually had this happen to me today, but its not as often as some people report it to be. I've owned this phone for over a month, and its happened maybe 2-3 times. A little press on the soft reset button fixes it, and I forget it ever happened!

does this problem happens on WM5 & WM6?

did you solved the problem? i have had the same problem and in my case PhoneAlarm was the reason.
http://forum.xda-developers.com/showthread.php?t=329601
\\Yoshi

This just happened to me this morning. I just got the phone last night.

I'm so happy to hear all this! especially since I plan on getting the phone this weekend! I can't wait to run into these problems! Just out of curiousity, where did you guys purchase your phones? City, State? Online? Earth? thanks!

Related

Power button stuck!!! Please help!!!

The power button on the side of my 8525 is stuck in and cannot be pressed! I cannot turn my phone off. I have tried to pry it very softly but it wont budge. The phone works perfectly, just the button cannot be pressed at all...
What can I do to fix it??? I have tmobile, so would cingular help me at all if I took it to them? Should I try to take it apart? I got the phone last feburary so ive had it for a while. Should I try to contact HTC America to see what they could do???
Thanks in advance for all your help!
PLEASE!!! Does anyone have any suggestions?? My phone hasnt been turned off and i dont know what to do! Is there any way i could assign the power function to another button???
Please help!
Well, the phone should shut down itself after a while (i.e. suspend), go to your Settings -> .. somewhere on the Power / Battery settings. But, before you do that, make sure you do not have your button locked. . or else you will not able to wake your unit up (since you have a dead power button).
Anyway, there is no way of mapping the power button to another button. BUT, there is a software approach. Called ShutDown, (i.e. http://myitforum.com/articles/9/view.asp?id=6766), which seems to able to give you a shutdown thing like Windows. It does cause some problem though (i.e. hanging WM6 phones, in the Start->Programs).. not sure if it will cause problem with yours. But you can always reset your phone anyway (i.e. poke the reset button).
If you are comfy of taking it apart, I think you can do it. I think there are service manual for this. Look for "mikechannon" (a mod here) for his webpage for manuals. Or harrass him by PM him Note your warranty though. Or, you can buy a cheap Cingular PAYG card (if they have it there, I'm not in US) and pretend to be their customers? Try HTC US first? You have to make your own decision.
hanmin said:
Look for "mikechannon" (a mod here) for his webpage for manuals. Or harrass him by PM him
Click to expand...
Click to collapse
I'm watching you Hanmin
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But seriously, if your lucky it's just the outer plastic switch cover that's stuck and not the micro switch that's jammed.
The manual you'll find in my signature webpage.
Mike
mikechannon said:
I'm watching you Hanmin
Click to expand...
Click to collapse
HOW? HOW? HOW? You should not know this. You freak.. you keep searching for your own name in the forum, huh? I'll probably have to l33k speak.. harass m|[email protected]
This happened to me a few weeks ago, I dropped it and it landed on the leg of an office chair, on its power button.
First of all I went into settings and told it not to lock the screen and buttons so that I didnt get locked out of my phone.
I then basically, fiddled with it for a while, using various pointy implements to try to free it, but I didnt manage to. After a day or two of normal use (making sure the battery didnt run out!) the phone occasionally asked me if I was sure I wanted to turn it off, just like it does when you press the power button, so the button had come loose a bit, but only to the extent that it occasionally engaged itself. Soon after I could press it in a tiny bit and sometimes it would engage, but it was unreliable. Anyway, it got better the more I pressed it untill now it's as good as new.
My advice to you is just give it as much 'attention' as you can, and it should soon dislodge.
Sebastian
Well, I am still having the problem.. I havent turned off my device in over 13 days and it is killing my battery life... It doesnt even last a day anymore... Does anyone else have a solution? The thing is that the screen flickers on and off like its being pressed when its not... I dont know... I believe that that as something to do with the power decrease...
Can I try to pry it lose??? What exactly is causing it to be pressed??? Can I put in a pay as you go card and have att fix it???
Any advice would help!
thanks!
You got some advice on here. Did you try to follow any of it?
Ive folowed everything! HTC wants $125 to repair my stuck power button. I am not completely comfortable taking it apart, but if i was given pretty decent instructions i could probably attempt it... The power button is not broken, it is just stuck... because when i pry at it, it activates itself...
help!
Does anyone have anything?!?!? it is still broken.. Any suggestions would be greatly appreciated!
bump for any more suggestions... PLEASE!!
Rjp20 said:
bump for any more suggestions... PLEASE!!
Click to expand...
Click to collapse
I've got the same problem, except my phone keeps prompting me every so often if I want to turn off. Generally its just irritating. Every so often it turns off, which is a pain.
Once I get my hands on a screwdriver which fits I'll be firing in to open it up and hopefully fix it. I'll let you know how it goes.
Any new updates??? Please help!
anything?!?!? Please!!! Im still having this problem!
Rjp20 said:
anything?!?!? Please!!! Im still having this problem!
Click to expand...
Click to collapse
Sorry, I wimped out opening mine up when I finally found my paperwork and confirmed that I've still got my warrenty till the end of the month so took it back to Tmobile who are fixing it at the moment. I'll let you know if it gets fixed or gets the thumbs down.
sebw36912 said:
This happened to me a few weeks ago, I dropped it and it landed on the leg of an office chair, on its power button.
First of all I went into settings and told it not to lock the screen and buttons so that I didnt get locked out of my phone.
I then basically, fiddled with it for a while, using various pointy implements to try to free it, but I didnt manage to. After a day or two of normal use (making sure the battery didnt run out!) the phone occasionally asked me if I was sure I wanted to turn it off, just like it does when you press the power button, so the button had come loose a bit, but only to the extent that it occasionally engaged itself. Soon after I could press it in a tiny bit and sometimes it would engage, but it was unreliable. Anyway, it got better the more I pressed it untill now it's as good as new.
My advice to you is just give it as much 'attention' as you can, and it should soon dislodge.
Sebastian
Click to expand...
Click to collapse
Same here, mine got stuck in and i almost had to send it off, but if by magic it unstuck itself and now it is fine again.
pls heeeeeeellllllp!!!!my phone is not turning on and is not charging!!!!!!pls someone help me!? is a spv c600

Anyone have Evo that glows in the dark?

a lot of people are reporting this problem when the phone is off
http://androidforums.com/htc-evo-4g/106893-i-just-notied-my-evo-glows-dark.html
JoshHuman said:
Here is the problem on a 002 15 second exposure in complete darkness.
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The way I see ut is that the button panel has its own backlight and is meant to turn on in complete darkness, but some evo's do it when the phone is off given enough power since the panel's software run a separate lower powered chip, but I'm no engineer. It can be fixed with a firmware update, probably.
Mine did this once. I turned it back on and killed a bunch of apps with advanced task killer, and then it quit. Think it was just a fluke because it hasn't happened since.. and that was about a week ago. If it's happening constantly even after reboots, I'd assume you have installed something that is acting retarded in the background.
actually it's not a software problem... I hard reseted and kepted the phone clean and checked at night. still LED problem being lit. I took it to a store and they are willing to replace the phone
Yes this happens to me alot and i have to remove the battery and put it back in i left the phone like that for 10 minutes and i click every button but does not come back on so have to remove the battery
My wife's has been doing that and it will not stop. Ive rebooted cleaned all apps and nothing. I'm trying to return it but am waiting for bestbuy to call me when they get more phones. Any one have a solution?
Sent from my PC36100 using XDA App
I have the opposite problem. Mine never seem to turn on in complete darkness. >_<
I just noticed this for the first time last night. Haven't seen it before or since.
Sent from my PC36100 using XDA App
TheBiles said:
I have the opposite problem. Mine never seem to turn on in complete darkness. >_<
Click to expand...
Click to collapse
wish i had that problem. i really have no need for back lights on the menu. the bleed they cause is terrible when looking at dark movies.
on the droid, in froyo at least, the menu buttons dim when watching a movie or you can use LEDsHack to turn off the lights.
I posted this issue a couple days ago and got no replies. I have noticed this issue on my phone. Sometimes pressing volume up/down will cause the lights to come on too.
I wonder if this is the cause of poor battery life. It's almost as if the light sensor is still functioning when the phone is supposed to be sleeping.
I noticed this also on both mine and my girls 0002 models... You can see it during the day too if you cup your hands around the bottom of the screen just over the buttons and look under. Wasn't sure what that was all about. Looks like just another glitch to me.
Is this good enough reason to request exchange? Does this drain battery faster in any way?
apexi350z said:
Is this good enough reason to request exchange? Does this drain battery faster in any way?
Click to expand...
Click to collapse
yes it is a good reason. kills battery
delete please.. double post
I thought the whole time that the "glow in the dark" was a feature. Its something I certainly don't mind, as I have found it rather useful.
But since its not a feature... then... defect? Haha. Well, this EVO is going back to the store anyway.

Black screen?

My phone was working fine, picked it up just now to check calls etc screen wouldn't come on. Hit the power button the lights come on a notifaction came through and started flashing but still the screen wouldn't come on. Pulled the battery and restarted the screen lit up like the static on an old TV then went of again.
Whats wrong?
Mine freezes up sometimes, screen won't come on, go to pull the battery too
It's possible something got corrupted when you pulled the battery - try clearing caches from recovery
*Detection* said:
Mine freezes up sometimes, screen won't come on, go to pull the battery too
It's possible something got corrupted when you pulled the battery - try clearing caches from recovery
Click to expand...
Click to collapse
Its on again now. Why did that happen or what does it mean?
slugger09 said:
Its on again now. Why did that happen or what does it mean?
Click to expand...
Click to collapse
Buggy ROM, are you running Lollipop?
There are many bugs in LP at the minute, if you upgraded from KK it's advised to perform a factory reset to get rid of a good number of bugs, KK leaves behind rubbish files that cause problems
I factory reset mine but occasionally get the black screen problem - known as SOD or Sleep of Death - phone goes to sleep, doesn't wake back up
I had same problem... sometimes it look like the light is very low... suddenly the screen went dead.... samsung replaced the screen.
Yes I am running lollipop I already had done a factory reset and cleared the cache. Happened twice again today. I got this
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When I pulled the battery, tried a couple of times and it eventually worked. I may be wrong but I think there is a lose cable connecting the screen.
I'd get it repaired under warranty if you still have it, factory reset should have fixed it if it was a ROM bug, could try flashing a stock ROM again, but I think that's more likely to be a hardware issue
*Detection* said:
I'd get it repaired under warranty if you still have it, factory reset should have fixed it if it was a ROM bug, could try flashing a stock ROM again, but I think that's more likely to be a hardware issue
Click to expand...
Click to collapse
Yep, just came across a massive thread on Android Central about this issue, seems to be very common.
Any update on this, I think it might of been the case causing issue. I had one of them cheap plastic cases on it, it was so tight I had issues pressing the buttons, and when I took it off back cover and everything pulled of. Anyway I replaced it with an S View case and all has been fine. Could it of been the case?
Guess it's possible if it was extremely tight - not sure what's directly under the body of the actual phone, you'll have to give it a while and see if it happens again
Hopefully not

Home button and screen problem

Today i encountered a big problem with my Mi A1. After i unlocked the phone in the morning, the home button (the back and recent buttons work) and right side of the screen stopped working completely. I tried to restart the phone many times and look up the issue on google but nothing worked.
Than i tried turning on the "Pointer location" option in dev options, and it showed me, that a perfect portion of right side of the screen doesn't work, when i was sliding my finger around the right side, obviously not in such a perfect line (as seen on the screenshot).
I would like to know, if it's related to me updating to a new security patch the day before, some hardware issue or something else.
I would apreciate any help.
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spaghy_ said:
Today i encountered a big problem with my Mi A1. After i unlocked the phone in the morning, the home button (the back and recent buttons work) and right side of the screen stopped working completely. I tried to restart the phone many times and look up the issue on google but nothing worked.
Than i tried turning on the "Pointer location" option in dev options, and it showed me, that a perfect portion of right side of the screen doesn't work, when i was sliding my finger around the right side, obviously not in such a perfect line (as seen on the screenshot).
I would like to know, if it's related to me updating to a new security patch the day before, some hardware issue or something else.
I would apreciate any help.
Click to expand...
Click to collapse
Weird... Did you change screen size?
Rebooted?
Are you on stock with magisk etc?
Tell us more
Dead-neM said:
Weird... Did you change screen size?
Rebooted?
Are you on stock with magisk etc?
Tell us more
Click to expand...
Click to collapse
Thank you for your response
I didn't really change anything on the phone, when the problem appeared. Once i just unlocked it and the screen side with the home button stopped working.
I'm running completely stock android 8.1.0 with an October 5th security patch. I have updated on that security patch the night before, but i don't really think that this could be the problem... or could it be? I have a crack in my screen too, but it wasn't problem for a long time, since i dropped it months ago and i was living with it completely fine with no problems at all. The only thing i have changed on the phone is just a launcher - Nova.
And even more weird is that it sometimes works. For example last night it started working again, everything was fine and than in the middle of today it stopped working, again. I just locked the phone with the problem gone, unlocked it 5 minutes later and boom... it was back there. I don't understand this at all. Could this be due to some bad hardware connection, like wrongly connected cable etc.?
spaghy_ said:
Thank you for your response
I didn't really change anything on the phone, when the problem appeared. Once i just unlocked it and the screen side with the home button stopped working.
I'm running completely stock android 8.1.0 with an October 5th security patch. I have updated on that security patch the night before, but i don't really think that this could be the problem... or could it be? I have a crack in my screen too, but it wasn't problem for a long time, since i dropped it months ago and i was living with it completely fine with no problems at all. The only thing i have changed on the phone is just a launcher - Nova.
And even more weird is that it sometimes works. For example last night it started working again, everything was fine and than in the middle of today it stopped working, again. I just locked the phone with the problem gone, unlocked it 5 minutes later and boom... it was back there. I don't understand this at all. Could this be due to some bad hardware connection, like wrongly connected cable etc.?
Click to expand...
Click to collapse
Well i think it's the crack on your screen that mess the touchscreen.
If a factory reset doesn't solve it then it's hardware?
You can have a fully cracked screen and phone will still be usable. And you can have a single crack but badly placed and screen is f***ed up
Try to repair it by yourself or by a professional.
Broken Screen rarely pass with the warranty...
I'm sorry bro.
Still try to factory reset the phone, just in case
Dead-neM said:
Well i think it's the crack on your screen that mess the touchscreen.
If a factory reset doesn't solve it then it's hardware?
You can have a fully cracked screen and phone will still be usable. And you can have a single crack but badly placed and screen is f***ed up
Try to repair it by yourself or by a professional.
Broken Screen rarely pass with the warranty...
I'm sorry bro.
Still try to factory reset the phone, just in case
Click to expand...
Click to collapse
Okay, I'll try to reset the phone, but i don't really think it could be the crack, because it happend months ago and worked fine.
Is there any other way, than a factory reset and hardware repair maybe? Because i don't really wanna pay 1/3 of the phone price just for a new screen that doesn't really affect anything. It's just a little crack on the top half of the phone, that doesn't affect the digitizer. (Or it didn't affect it for months)
Alltho thanks for your help. I'll try the factory reset and if it will work, i'll add a new comment.

Both Google and System UI crashed

Here is the deal both Google and System UI crashed on my S5e last night while I was reading and now I am unable to reboot/power down the tablet using either the Power button or the onscreen controls. As you can see it is just the 2 onscreen buttons that I get and n othing happens expect they dissapear when I try and tap either. Also I am unable to use ADB in this sitution to force a reboot/power down as can be seen in the second image. At this point I am at a lost on what to do besides wait for the tablet battery to die which in its current state could take days if not a week+ considering that nothing is showing up.
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You try a 20+ second long press on the power button (if that's correct for that model) to do a hard reboot?
Yes I have I have held the button for a bloody minute aka 60 seconds and no reboot/poweroff
Montisaquadeis said:
Yes I have I have held the button for a bloody minute aka 60 seconds and no reboot/poweroff
Click to expand...
Click to collapse
The only other thing you can do is physically disconnect the battery or wait for it to discharge.
If you get it to reboot go into safe mode and backup all critical data. Then factory reset.
If that fails it will need reflashed or the hardware issue causing it fixed.
That is what I thought and as I said it can take up to a week+ for this to discharge since it was nearly full when it happened
If you used a SD card as a data drive and it's not encrypted at least the data can be salvaged.
It may not be as bad as it looks but I'm thinking a mobo failure. I've never seen this type of behavior with any of my Samsung's.
Recertified ones can be had for $200 or so but will likely be upgraded to the latest OS version for it. If you're running on Pie you may not like it.
I bought this one for $275 back in 2021 and ended up receiving a used one when Amazon said it was suppose to be new so yeah something like this was bound to happen sooner or later
Montisaquadeis said:
I bought this one for $275 back in 2021 and ended up receiving a used one when Amazon said it was suppose to be new so yeah something like this was bound to happen sooner or later
Click to expand...
Click to collapse
I would've returned it. I use one vendor where I got a new N10+ a little over a year ago. His prices aren't real low but he's trustworthy. Their price is $600 for your model. He buys lots of unsold new devices. There's lots of scamming going on, something I noticed when I was shopping.
Apparently you have to hold power and volume down to force power off a Samsung device so you missed a step there. Also the tablet seems to be working fine now after doing so
Montisaquadeis said:
Apparently you have to hold power and volume down to force power off a Samsung device so you missed a step there. Also the tablet seems to be working fine now after doing so
Click to expand...
Click to collapse
Correct. Hard reset is both buttons; something I never have to use. However long pressing just the power should force it to shut down.
Try clearing the system cache from the recovery menu.

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