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Had my XDA Exec for a week now and its great until I try and do any thing computer related.....
only managed to get it to sync once and that was just luck, sometimes even when active sync says not connected I can still explore but wont sync but this happened only a couple of times?
the message says:
CRITICAL COMMUNICATIONS SERVIES HAVE FAIL TO START, TRY RESETTING THE MOBILE DEVICE, AND CONNET AGAIN.
which i have done loads of time including hard resets!
I had none of these troubles with my ipaq!
Tried:
uninstalling active sync (NOW 4.1)
turning off firewall
soft resets
hard resets
rom update (luckly done it the one time it did sync)
Calling O2 - dead loss tried to get me to call a premium rate number!!
Tried Microsoft’s sync 4 help page - this is when i got it to work the once, i opened properties in networks and checked and uncheck the box's and just seamed to come to life didn’t change any thing??
Tried it since and nothing happens?? Must have some thing to do with this but no luck so far..............
The second problem is TomTom 5 put on sd card put in xda and and it fires up for one second then nothing? Does the same when I open from PDA?
Ahhhhhhhh! its driving me crazy!!!!
sorry to go on but I desperately need help as don’t want to send it back?
Sorry also am I correct in saying you get a 2 week cooling of period with o2 so could send back with in this time and cancel contract?
@glen
did you try to install the latest 4.1 with the firewall switched-off?
What firewall s/w are you using?
(remember to uninstall all previous versions)
yes already had it running and used with ipaq 2210 and worked spot on!
and as mentioned fire wall is turned off
What firewall(s) are you running? I take it that when you say you switched your firewall off you also mean the WIndows firewall as well? What messages do you get when you plug it in? USB device not recognised or something, or does it not react at all?Have you tried trying to connect through Bluetooth, or by using a different USB port on your PC? If so and it still isn't working, there might be a fault in which case return it!
Fin
Also, sorry if its a silly question, but you have got at least Outlook 2002 on your PC?
pretty sure i have willcheck later? whys that?
It's just that if your device is connected (you can explore it etc) there doesn't appear to be a connection problem, the problem seems to be with synchronization, for which Outlook 2002 (or later) is needed. Maybe I'm barking up the wrong tree, but I had a similar problem when i tried to sync my Exec to my laptop (which only runs Office 2K) I had to install 2K2 from the disc which came with the Exec and all was fine.
At work I get a similar problem.
When I sync with the PC I need to start outlook first before connecting via usb, or else it comes up with an error and only allows me to explore the device.
At home it seems to work ok.
For me at work I think its down to activesync trying to do its thing before outlook has properly loaded.
i dont think this is the problem as i sure i have the xp pro version but will check when i get home...
but saying that the exec connets fine at work?
but thats windows 2k
On mine here are my observations and what I did:
1) I deleted poutlook.ink from the start up folder. This seem to help and at the same time reduces any notification errors after a soft reset which I noticed occurs if I have either sadaemon.ink and poutlook.ink on the start up folder. As of now I only have handymenu.ink in there, a program that I use to launch some system applications.
2) I also noticed that for my computer to recognize my EXEC, I need to plug it in when it is OFF. If I plug it in when it is ON, I get the message device not recognize. If I forgot and plug my EXEC while it is ON, definitely, the message device not recognize appears, so I just disconnect my EXEC from the USB cable. Then turn my device OFF by pressing the power button and plug it back to the USB cable after 10 seconds.
3) Remember not to connect your EXEC immediately via USB cable if you just closed the screen and assume it is already OFF. You have to make sure your EXEC is OFF by turning it OFF using the power button or at least you have exceeded your set time for device activity while on battery power.
4) If however after all these precautions and I still get that message device not recognize, which I seem to experience 1 in 50 tries. I just disconnect my EXEC from the USB cable, make sure I turn it OFF using the power button and plug it back in.
5) I also ONLY experienced this problem to have occured after I upgraded my radio version to 1.06.00. BUT this is a small price to pay for the added benefit of that upgarde.
With these in mind, I always connect without any problems. The message device not connected, I only experience 1 in 50 tries, so I am happy with that.
checked outlook and i have 2002 sp3, going to try the over thing mentioned
tried all those tips and i still get the same message:
CRITICAL COMMUNICATIONS SERVIES HAVE FAIL TO START, TRY RESETTING THE MOBILE DEVICE, AND CONNET AGAIN.
which i have done loads of time including hard resets!
I had none of these troubles with my ipaq!
Is your USB cable plugged directly into your PC? I have had problems syncing before when my device was plugged in through my monitor instead of directly.
Thanks chaps i sorted it at last!!! only took 2 weeks!!!
it was the firewall after all just turning it of was not enough uninstalled it the got norton and set up prop as on microsoft web sight.
job done!
just got to sort tomtom prob now, but brought step by step instrucions of ebay for a fiver!!
looks like a rip of but had bits of the guy before so figures crossed!
if any good ill post up here........
I saw a thread on this subject last week but can't for the life of me find it anywhere now.
5 days ago I upgraded my computer to Vista Home Premium via an upgrade rather than clean install but first I flashed the Black Satin ROM to my Vario II.
Upon downloading WMDC 6.1 for the first time, my Vario synced and all appeared rosey; a computer running Vista and a lovely new WM6 device.
For some reason though, it now won't sync at all. The device knows it is plugged into a host (the charge light comes on and activesync keeps trying to connect) but the host doesn't register it. IT worked literally the day before and now nothing.
My work PC (running Vista business) has has no issues with the upgrade. WMDC just recognised it as a new device and I deleted the old partnership.
Any ideas? I've just uninstalled, redownloaded and reinstall WMDC but no change; computer still doesn't recognise the device.
Help!
It would appear that disabling advanced network functionality has now allowed my PC to see the WM Device.
Any suggestions as to why this is only an issue on my home PC?
Have you've tried the WIKI?
Try this link. There are problems with Vista, follow this instructions and it should work. Follow it!
I am having a problem syncing with activesync, and i must think the problem is due to a drop i had the other day. It made the miniUSB port...smaller seemingly, although the cable still fits in (be it very snugly now). i can still charge it in the wall, and it shows "connected" on activesync when plugged into the pc and the amber light comes on every time. However activesync quickly gives me a message that "synchronization cannot be completed successfully, please remove device and try again or open the troubleshooter"
I'm not sure if i should just start to look for a different way to back up files via PIM or others and move on without activesync ...flash using microSD from now on? consider replacing the port (not even sure how much effort that is, or if it's possible yet)
Or is there anything simple i can try that i haven't done yet? TIA
EDIT: I Have tried unistalling and reinstalling Activesync and even dl'd latest version of AS again
How about deleting the sync partnership with ActiveSync, reestablishing the partnership and then seeing if you are able to sync?
have you tried syncing via bluetooth, then at least you would know its the usb port that is the problem, you say the connection is tight when you insert the cable, are you sure that nothing else is lodged in there when you dropped it?
well, it doesn't look like there's anything in there from what i can tell...the metal actually looks bent or mangled just a bit. Unfortunately my lappy does not have BT, so i can't try that. good thought though
Well if i was you i would invest in a bluetooth dongle for your laptop ,that way you should still be able to sync, and flash via sd card. That way you will have the problem sorted to a degree. Have you tried flashing another rom via cable btw. You say it connects via active sync. I would do a backup using spb backup or something similar and reflash the device and see if that fixes the sync issue. Try a cooked rom first, if that doesnt work try an original rom.
The only reason i mention the cooked rom to flash first is that it is quicker
I've had the same problem where active sync wasn't recognizing my phone.....that is until I soft reset'd my phone while still connected to pc...usually works for me.
another solution..on phone goto:
Settings->Connections->USB-to-PC->Advanced Network Functionality
on... I turned it off. I haven't had a random disconnect, nor PC crash.
A soft reset did the trick for me.
Dillsnik said:
Or is there anything simple i can try that i haven't done yet?
Click to expand...
Click to collapse
If you have a card reader, copy this - http://toril.ru/pda/akrndisadd.exe - onto the phone and run it there. It works every time my phone decides to stop talking to the PC.
Geoff
I am having Syncing issues, last night, has been fine until now.
Did all the deleting partnerships etc but to no avail.
The phone sync's fine with my Work PC(XP) but at home(Vista) its not,
the error 0x?????107 (from memory, will update when i get home)
Exact error: 0x86000107
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
thanks for any help..
connecting to activesync, buy no able to sync
Hello to everyone.
I have the same problem with my new Diamond. It have synced in the passed, but now I get the same 1 error and code 0x00089107. Can anyone help to fix it, please. Many thanks Tori
bigsteve said:
Exact error: 0x86000107
Click to expand...
Click to collapse
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Doing both things in post #6 worked for my TyTN. This trouble started only after I plugged my phone into a Vista laptop to use it as a modem. Gotta love Vista.... (smile)
Thank you for the help, and thank goodness for this forum!
cristiano67 said:
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Click to expand...
Click to collapse
I have Vista Home Premium....
try pluggin your mobile directly into a usb port on the back of your pc and not through a hub
mine did this now it works 100% of the time
bigsteve said:
cristiano67 said:
I had the same error.
Solution:
Just add this:
[HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services]
"WCESMGR Windowplacement"="0,1,-1,-1,-1,-1,0,0,0,0"
in windows xp registry.
Error is no longer appeared when I connect t32 (WM6) with my pc.
Click to expand...
Click to collapse
I have Vista Home Premium....
Click to expand...
Click to collapse
I have Vista Ultimate 64 and I usually resolve this just in the way I posted in this thread http://forum.xda-developers.com/showpost.php?p=2827500&postcount=7
Best Regards
Hi All,
failry new memeber when it comes to posting but have been using you guys as an essential source of bugfixing, problem solving and general HTC MDA advice since my TYTN.
I have spent sometime searching but not been able to find anyone with an issue similar to mine.
So heres the thing, recently exchanged my TYTN for a TouchHD and overall extremely impressed with both the handset and dev work done on here already.
I am running Dutty's 1.7 rom coupled with Radio ROM 1.09.25.35 all has been working and syncing wonderfully, however today when i try to sync up to my laptop to upgrade the radio to 1.10.25.25 i cannot get the darn thing to connect to activesync at all.
I am running XP SP3 and activesync 4.5 (again successfully until today)
I am using a non HTC USB lead which i know is generally a no no, however i sync'd up my kaiser with this lead for over a year and have been successfuly syncing my HD until today. I have tried an alterante USB lead just in case, again one with which i had no issue on the Kaiser.
I have tried to sync with the firewall on and off, also with my AntiVirus on and off
I have tried disabling Start_settings_USB-PC "enable faster data sync" to no avail.
I have tried the cusomary uninstall and reinstall of a fresh MS downloaded Activesync again no joy.
When I connect my HD to the pc and select connection type "Disk Drive" it recognises it instantly and allows me to browse the microSD card
When i connect with connection type "ActiveSync" it opens activesync, and displays connecting for smoe time and then decides it can't connect and offers me a diagnostic scan.
I have run the scan and saved the log file for information.
so basically the laptop can see my HD, activesync recognises a device has been connected via USB but refuses to finalise the connection. Oh obviously i have tried the "connect all using the connection" setting in activesyn on the HD as well. Figure the more i can tell you about what i have and havent done now the more time it saves you guys.
Its almost as if a process or service has been stopped or deleted on the device but i am buggered if i can figure if or what that maybe.
Any help appreciated guys. Obviosuly i will as a matter of course re-attempt all the above with the official HTC USB cable when i get home, but honestly dont see this being the issue considering the history of effectiveness of these cables.
I look forward to a flurry of interesting responses for me to try. Big thanks to all those who have made my WM PDA experience spot on to date.
Dboy
Update as promised.
Have got home and tried to connect using the HTC cable but still no joy.....
What could possible have gone wrong ?
No one any ideas ??
Hello,
I got a very similar issue, after some investigation I found out that it was my calendar causing this strange connection behavior.
Please do the following test,
1. delete your phone in active sync
2. reconnect your phone with the PC using the USB cable
3. When it asks for the synchronizing options (by default contacts, calendar,E-mail, favorites & M office one Note are ticked), REMOVE the tick of the calendar.
4. After finishing the setup wizard the synchronizing process will run as expected
So in my case I'm having trouble with the calendar, why ? I don't know but maybe someone else might have an explanation.
Good Luck
I encountered similar problems with ActiveSync previously but it was solved not via a soft/hard reset of my HD, but after I reboot my PC. Hope this can help you.
Note: I rarely shutdown or restart my laptop. I simply leave it to hibernate.
Reset HD Touch to get syn again.
One day could sync next day could not.
In the end did soft reset of phone all OK now.
Think the problem is I took a photo and it took ages to save it?
Thinking of put small hole in case so I can do a soft reset without the pain of unclipping cover. Any thoughts.
I've never had the need to use WMWifiRouter as a 3G to USB connection, but my modem at home is dead and won't be replaced until Tuesday. 3 days is quite a ways to go without Internet! So, I used WMWifiRouter 1.51 to enable the 3G to USB connection for my desktop PC.
After I was done with the 'net, I turned off WMWifiRouter and unplugged my phone. I then realized I needed to upload a few things on my phone, so I plug it back in to use it as a storage device. Problem is, my computer immediately detects my phone as a tether rather than the storage device. I've enabled the option so my phone asks me what type of connection it wants to create, but my computer keeps forcing the tether instead.
I know it's the way my computer is seeing my Touch Pro 2, but I was hoping somebody else may have run into the same issue before and found a resolution.
Thanks in advance!
I just used WM last night as a test, and then finally sync'd up my outlook 2000 contacts and calendar today.
Are you absolutely sure that WM has stopped running? I know on my diamond, the task manager option would NOT show some running apps after it was running without a soft reboot for like 2 months.
I haven't tried a "storage connect" yet though, I don't think I've ever used that.
I am absolutely positive it has stopped running completely. I used the built-in task manager with SKTools to verify. Even after a soft reset on my phone, my computer still does it.
Like I said, I know it's just the way my computer is now detecting my phone, but I was hoping somebody here had the same problem in the past.
I find it a little funny... I used my phone as a temporary solution to not having internet at home and now it only leads to more problems
Try uninstalling the drivers that your computer installed for the TP2, it would be in the Control Panel->Device Manager . Honestly i have no clue which one they would be but by doing this your computer will have to reinstall the USB drivers for your phone and re-recognize your phone.
Tried it. My computer installed it as a modem, but uninstalling the drivers didn't help. My comptuer would still detect it every time and reinstall the modem drivers.
Hard resetting my phone fixed this. It's the worst solution, yes, but it still worked. Fortunately, it only takes about 20 minutes to get everything back in order once more.
Thanks for the help anyways.
UPDATE: Ran into the same problem again last night. Fortunately, I found a better solution.
I made the USB to PC connection automatically connect to ActiveSync and disabled "Enable faster data synchonization." Disconnected and reconnected my phone and I was able to use the Disk Drive option once more without having my PC automatically see it as a Windows Mobile Modem