Database Users

GPRS Monitor

I cannot install GPRS Monitor from myO2 CD, it says i need to update my ROM, i did a corporate install btw
Anyone else had any probs?

Another forum member had this same problem when installing the ClearVuePDF Reader also supplied by o2 as part of the HTC application suite. He has the MDA, but flashed with the o2 Exec ROMs and then installed in Corporate mode.
From work we did together, it appears to be just the install program that was not validating his device. When I tried a hard-reset and Corporate mode install, I had no problems installing. However, its beginning to look as though a hard-reset does not totally clear the Exec's memory. In his case, I found all the individual files and registry settings needed for ClearVuePDF to run and he copied those to the device. Runs perfectly for him like that.
So I'm afraid you'll have to find somebody with the o2 version of GPSMonitor installed and get them to determine all the files/locations and registry-settings needed to get it to run. Unfortunately I don't have a GPRS connection or GPRSMonitor installed.
Just a thought. Have you yet tried a full o2 Personal mode install on your device? It just might be this action that puts 'something' in memory that is not cleared by a hard-reset, and that 'something' might be what the install program is looking for.
Sorry that I can't be more helpful.

No problem thanks for your help

dazzled said:
I cannot install GPRS Monitor from myO2 CD, it says i need to update my ROM, i did a corporate install btw
Anyone else had any probs?
Click to expand...
Click to collapse
I did a basic install and I get the same error. Sorry, Not much help though.
Daz

Me too. The ClearVuew PDF reader is rubbish! Text misalighed all over - Adobe with pixel doubling is better than this.

Please try this
Could one of you having a problem to install the o2 supplied GPRSMonitor, please try installing the attached .CAB after copying it to your device.
This CAB is extracted from the CD-ROM install program, so hopefully skips the validation stuff. With luck you might be able to get around the failed validation by installing from this CAB.
Note: Even if asked to install to Storage Card, the o2 supplied version (2.3.0 build 600) puts very little there, most goes into device memory. The current version 2.41 from spb will obey the instruction to install to SD-Card, but wasn't reliable when run from there - the monitoring part aborted four times in 10-minutes whilst I was playing with it.
Unfortunately, since I don't have the install problem, I can't test this install out.

It works a treat. Thanks muchly!

Ward said:
It works a treat. Thanks muchly!
Click to expand...
Click to collapse
Am I glad about that - I was in the midst of trying to locate all the files/registry entries needed for a manual install.
Perhaps I can go to bed now! :wink:

I also managed to 'locate' another copy and it works fine, thanks for all the help.

astage said:
However, its beginning to look as though a hard-reset does not totally clear the Exec's memory.
Click to expand...
Click to collapse
I can confirm this but with other files. After several hard resets (even with the clear storage icon), the pictures I had taken were still there.

Tron_Of_Borg said:
astage said:
However, its beginning to look as though a hard-reset does not totally clear the Exec's memory.
Click to expand...
Click to collapse
I can confirm this but with other files. After several hard resets (even with the clear storage icon), the pictures I had taken were still there.
Click to expand...
Click to collapse
Ouch! I didn't realsie it was as bad as that.
The situation is made worse by the backup program I'm using (Sunnysoft Backup Manager) not backing up all the data and settings. Neither does it perform a true restore - just merges the backup with what's there after the hard-reset.
Unfortunately, I'm used to HP's backup applet from the Jornada 928; which performed a total backup/flush restore. Are there any other applets for WM5/universal that really performs a full backup/restore?

Does anyone have this cab please? I have just bought a new O2 exec and am having the same problem with it saying my ROM version is too old!!

sorry ignore that post! Work computer blocked the file out

I am running my XDA EXEC in basic mode. When I tried copying the .cab file to my device and running it from there , still get the problem.
Any suggestions ?
I was running personal mode then switched to basic mode, could this cause the problem.
Thanks for you replies in advance.

Cannot remove GPRS monotr app
I installed this file to test it out om M3000. Unfortuntely I cannot seem to uninstall it now! It doesnt show up in my Program list - How do you uninstall it?
I looked in the \\windows folder and removed all files and shoretcuts I could find, but its still showing up on my 'today' screen with an error.
Any ideas? The registry?
Cheers
rob

Linuxgeek:
I was also getting the ROM version problem installing programs to my SD card on my O2 exec. Since I'd only just added the card and was running the basic installation, I did the following:
1) Hard reset
2) Personal Install
3) Re-install ActiveSync on PC
This did the trick. Thankfully I like the Personal install best anyway, but I don't know if that step was necessary.

Tried it. Still get the problem :-(

My mistake - I managed to install the Clearvue PDF program, not the GPRS monitor program. I'm still getting the ROM version error with the GPRS monitor program, but I've not tried the above download yet.

Anyone got any other ideas to fix this problem.
Shame O2 don't have an update to fix this problem on their website.

I've now tried the CAB posted above by astage and I can confirm it worked for me. Just copy the CAB to your device and then open it to start the install.

Help with trusted certificates on WM5?

Could someone please help?
I have an XDA Exec (HTC UNIVERSAL) Ive been searching for days to a solution for this without avail and you guys seem to know what your talking about! Im very new to this and need a solution to this error when i try to install some applications and run them:
" X cannot be opened. Either it is not
signed with a trusted certificate, or one of its components cannot be
found "
Is there any way you can disable this in WM5? my WM5 version is OS 5.1.1700 (Build 14354.0.1.1)
Or is there any way whatsoever you can get around this? please if anyone can help do let me know and post!!
Thankyou !!

Is your phone locked ?
It may be locked or your operator prevent installing all of 3d party applications. In this case reinstalling "clean" WM5 may help (I'm not sure though) - I'm only a newbie in WM5.
Another reason that application you run trying access trusted functions - like allocation of the physical memory. In this case I'm not sure what can be done - reinstallation of WM5 will not help.

Its unlocked! so if i re-install wm5 it wont say this when i install programs? i have tried resetting the phone and installing different roms but nothing works! is there any particular rom i should be looking to install? or anything i can put in the extended rom to install after a hard reset to sort this out? PLZ HELP!

I have had that problem, too and I was going crazy. Then I tried the following tweak but I do not really know why it should work, it just did:
in HKLM\System\ObjectStore is a reg key "RegistryType=1", which means Hive based registry.
When you set it to "RegistryType=0", which means FILE based registry, all changes you do in the registry will stay there also if you reboot with device's reset button...
BUT AFTER YOU CHANGE THIS VALUE, FIRST REBOOT HAS TO BE DONE WITH SOME SOFTWARE, NOT WITH THE RESET BUTTON.
Subsequent reboots can be done with reset button then. :lol:
there is another tweak that gets rid of the warning messages, but I did not use that one

really! which software could i use to reboot the phone??

also is resco registry okay to view and change this? it says registry type 0x0 (1) i have now changed it to 0x0 (0) is this correct? i performed a soft reset but im stil getting the error message! is this because i need to use software to reboot?

yep, the first soft reboot needs to be done with software. After that you can use the usual way again.
After I had done this I removed all "problem apps" and then reinstalled them and it worked.

What software did you use or could i use to reboot my ppc chuckchuck?

Can't Install

Pls pls pls help
can't install anything anymore on my VArio II
can't sync with activesync either, whatsup

If you want help then something a little more detailed might help.... does it produce errors?!? what are the error messages, etc... it would be like telling your docter over the phone that you dont fell good... unless your doctor is psychic then he cant diagnose your problem without more information..

More Info As Req
ok
got wisbar and wisbar deskstop looks sweet
a few other odds and sods
but try to install security Wallet,shareware to try it out
and bam it just wouldn't accept it
when to try and uninstall it and my remove program list was blank
try to install a software from the CD that came with my VArio and it wouldn't install that either!!!!
really scared!!!!

rickyjune said:
ok
got wisbar and wisbar deskstop looks sweet
a few other odds and sods
but try to install security Wallet,shareware to try it out
and bam it just wouldn't accept it
when to try and uninstall it and my remove program list was blank
try to install a software from the CD that came with my VArio and it wouldn't install that either!!!!
really scared!!!!
Click to expand...
Click to collapse
Hi Rickyjune
I don't know anything about security wallet - perhaps it's one of those things that locks up your files and applications, but without knowing about it I cannot guide you through a fix.
I assume you do not have a backup taken before you installed it? or even whether you can access them if you have? (This would be a solution perhaps if you have)
I'm not sure whether your applications are all working or disappeared or locked or what exactly. Sadly if it's in a real mess, I can only suggest a hard reset that obviously will remove everything back to the way you first got the device Would obviosly mean re-installing all your customisations and programmes you've added. It's either that or wait to see if anyone with security wallet helps out. Does security wallet have a help line or e-mail support etc.
Mike

more info
hiya
its called Flexiwallet for secure info and it didn't install
my programs are still on my storage card and windows and everything is working
except can't install and can't sync with activesync
oh and no list of programs in Remove Program list

rickyjune said:
hiya
its called Flexiwallet for secure info and it didn't install
my programs are still on my storage card and windows and everything is working
except can't install and can't sync with activesync
oh and no list of programs in Remove Program list
Click to expand...
Click to collapse
Ok I'll do some checking but I may not get far. See if you can get in touch with them.
Mike

Hi
I'm not sure this is the right one Flexwallet without an "i":
if it's the right one I see you can contact them or use the webis forum:
http://www.pocketinformant.com/Forums/index.php?showtopic=10016
http://www.webis.net/support.php
http://www.webis.net/whatsnew.php?type=FW2006&version=509&Product_Version=FlexWallet%202006%20Rev%203
Mike

Its The Right One But
It didn't install on my mobile
its nowhere in the windows or storage card
the fact is i can't install anything

rickyjune said:
It didn't install on my mobile
its nowhere in the windows or storage card
the fact is i can't install anything
Click to expand...
Click to collapse
Still think it might be worth asking them a question, because I read a post on their forum - under beta testers I think, saying they got an error on install but that it had in fact installed!
You're only other choice is a hard reset unless someone else has an alternative
Mike

mikechannon said:
Still think it might be worth asking them a question, because I read a post on their forum - under beta testers I think, saying they got an error on install but that it had in fact installed!
You're only other choice is a hard reset unless someone else has an alternative
Mike
Click to expand...
Click to collapse
I can attest from experience that the only solution (at least that I've found) is a hard reset and rebuild or restore from backup.
My program list frequently disappears, recently twice in one day. I'm still looking for a solution to the problem, which is how I discovered this thread. I can't find a pattern and tips that I have received (my list is under a supposed limit of 50 and all of my Today screen programs are now moved to main memory) haven't panned out.

yep hard reset was the only way
Your rite DonB, i had to hard reset and install everything
wasn't pretty, but I have sprite backup now but I've had no problems and i've installed Flexiwallett
cant understand what went wrong

Cant install most of the softwares !!!!!!!!!!

hi all
i cant install alot of my favourite softwares such as SPB , i dont know why? can anyone tell me the reason plz?

shadows of yesterday said:
hi all
i cant install alot of my favourite softwares such as SPB , i dont know why? can anyone tell me the reason plz?
Click to expand...
Click to collapse
can't help you or tell you the reason because you are not giving enough details about what you are trying to install, what is going wrong. How are you trying to install. Exe or .cab files. are you just getting error's during the installation

i tried to install .cab & .exe , but it says install unsuccessful, for example SPB & Battery status

mmmm
On what ?... is the cab on the phone or on the PC ???????

i tried both , but i couldnt

You have the HTC Touch Elf right? No cabs at all are instaling on your phone.
Possibiliites:
1. The cab files are being currupted either while you are downloading them or while you are sending them to your phone. FYI Cab files are to be installed via your phone not PC. Transfer the complete cab to phone and just click it to install - Do Not Unzip it. (A cab file looks like it is a zip file or a rar file wen it is on your PC but don't be fooled. it is a cab and does not need to be unzipped) you will only see a bunch of messy files and will just get confuzed. just place the cab on your phone and tap it with your stylus to initiate install
Exe's are to be installed via your PC to your phone through activsinc. place the exe on your desktop (Or wherever) and connect your phone to your PC using Activsinc. Then click the exe on your desktop and follow installation instructions - NOte you will have to still do some clicking on your phone to allow the installation.
2. you are not installing them properly and therfore follow instructions above.
3. your phone is currupt somehow (I don't see how) Try a hard reset and see if the programs will install after that. if not, you might want to return your phone for warranty (I am assuming you just got this phone and this is the first time you are trying to install something.
4. Maybe you have run out of room on your device to install any more applications (if you have been installing tons of other stuff successfully)
I have never gotten any errors installing cabs or exe's exept for when I was trying to install something that my phone did not support. (Not a valid WM application) or something like that.
Edit: You still are not give us much information - What type of error are you getting - What does your phone show/tell you?
Does it start to install and fail half way through? does it not start at all? does it install and the programs just do not run?
Tell us what program you are trying to install - what error you are getting and when you are getting it. Tell us the method you have used to install it etc....
If you want help you will have to provide us with as much information and detail as you can. Otherwise - Good Luck.
I will check back here regularly to see your response and try to help, but if you don't give us much more detail - no one will be able to help you.

Did you flashed your ROM recently?

it start to install and fail half way through, but not all of the softwares , for example i cant install tcpmp,wm router , battery status , and alot of softwares , the error is always the same ( it start to install and fail half way through)

shadows of yesterday said:
it start to install and fail half way through, but not all of the softwares , for example i cant install tcpmp,wm router , battery status , and alot of softwares , the error is always the same ( it start to install and fail half way through)
Click to expand...
Click to collapse
I don't know about battery status or wm router but TCPMP is an exe type installation. if you try to install this using your phone by putting the TCPMP installation on your phone and clicking to install, it won't work. You have to put the installation file on your computer, connect your device to your computer through activesinc. then click the TCPMP Installation on your desktop and follow instructions. Make sure you accept installation on your device when your device asks. The others may be the same

i did like that , but nothing changed , same message , install unsuccessful

shadows of yesterday said:
i did like that , but nothing changed , same message , install unsuccessful
Click to expand...
Click to collapse
Are you trying to install to your storage card or to device? Are you certain that you have enough storage space left?
Do you have any problems with Activsinc?
Have you tried downloading another copy of TCPMP - Maybe the copy you have is no good.

yeh , i tried on both storage and device memory , i have 1.5 gb remaining on storage also
my active sync is working in perfect condition, i dont know wht happend , ok , is there anything that i can upgrade my phone ???

DuelMasterNG said:
Did you flashed your ROM recently?
Click to expand...
Click to collapse
You never answered the above question.
shadows of yesterday said:
yeh , i tried on both storage and device memory , i have 1.5 gb remaining on storage also
my active sync is working in perfect condition, i dont know wht happend , ok , is there anything that i can upgrade my phone ???
Click to expand...
Click to collapse
I don't know if I can help you with this problem. I have never had any problems installing anything onto my device even when the app wasn't compatible. usually still installed, just wouldn't run. I am still using official stock WM 6.0 rom that came on my device. (have not ever flashed a new ROM or Radio and don't know anything about that. If you did flash a new ROM or radio, that could be what is causing your problems and you may want to examine in the thread where you got your ROM or Radio from for answers or to see if anyone else is having the same difficulties. Perhaps PM the person who cooked the ROM. If you havn't flashed any new ROM or Radio, then maybe you changed something in your registry that you shouldn't have with a registry editor (just a thought - don't know if you have ever done this) or maybe you have an app on your phone that is causing conflict when trying to install other apps. You can always try a hard reset of your device (if you don't mind starting from scratch again customizing your device) and then try installing TCPMP and see if it works right after a hard reset. That would suggest either something was changed in your registry or that another app was causing conflict. Bit of a pain in the a## having to reinstall everything(unless you don't have much installed on your device) and still no guarantee that it will work. Before doing a hard reset, you might want to look into backing up your device. (I don't know anyting about backing up - what program to use or how much it can back up such as setting or such but you might want to check it out. Also make sure you sincronize your device with your computer prior to hard reset so that all your contacts, appointments etc... are up to date that way after a hard reset you can just syncronize your device again and get your contacts and appointments etc... back.
If anyone else has any suggestions here -- Please feel free to jump in. I know that I would be really annoyed not being able to install new apps to my device.
Good luck. I hope this gets figured out for you
Rod

i had the same problem, it was unbelievably frustrating, i had to restore my X1i to factory settings, that fixed the problem.

I think you should follow hotrod101's suggestion and do a hard reset. Its quite likely that your phone has malfunctioned or something. It's probably going to save you a lot of work in the long run. Or turn in your device in one of the HTC service centers as already stated. Don't forget to back all your stuff up first.
Good Luck.

thanx alot

you did not say whether your rom is original or coked as i met some problems with cocked roms in installing arabic based applications that was easily installed before flashing me device

Did you get things figured out - If so please share with the rest what you did to solve your problem, in case others are having similar problems. Did one of our suggestions help or did you find another solution?

same problem on my Touch Pro, seams to be common ... some say that it is due to the fixed number (50 installed programs) on the touch flue ... however, I have no more information of how did they got this result, or what is the registry of this issue???
I hope if someone help on this to avoide us the headache cused by hard reset, just thinking about it make me crazy.
even hard reset is not a solution.

Completely Uninstalling programs

Sorry if there is an answer somewhere already, but I have been looking around for 20 minutes and I'm giving up and posting a thread. I have like five programs that won't uninstall when I go into the settings-->remove programs application. It comes up with a message that says "XXXX was not completely removed. Do you want to remove it from the list of installed programs?"
Has anybody had this also? How do I get it completely off my phone/get the memory back?
One more thing, I have a program called "AA AA" and I know for sure that I didn't install a cab with that name, so what the hell is it? I'm a noob with WinMo so sorry if it's simple **** haha.
Thanks in advance

Caribeanbreeze22 said:
Sorry if there is an answer somewhere already, but I have been looking around for 20 minutes and I'm giving up and posting a thread. I have like five programs that won't uninstall when I go into the settings-->remove programs application. It comes up with a message that says "XXXX was not completely removed. Do you want to remove it from the list of installed programs?"
Has anybody had this also? How do I get it completely off my phone/get the memory back?
One more thing, I have a program called "AA AA" and I know for sure that I didn't install a cab with that name, so what the hell is it? I'm a noob with WinMo so sorry if it's simple **** haha.
Thanks in advance
Click to expand...
Click to collapse
For programs that say they didn't uninstall completely, the method I use to get them out is this:
1) run the cab again, the same one you used to install a/the app in the first place
2) when it gives you option or error dialogs, just click "ok" or "yes" to all of them, to allow it to go through what looks like another complete install process (yes, it's odd, but this is how to do it).
3) when it's done, soft-reset, and then you should find that there's no more trace of the app in your uninstall list.
Don't ask me how/why that works, but I've used it in many instances for just that reason, and it's worked every time I tried it.
As for that "AA AA" app, I've certainly never seen a cab that used that name (fyi, the name in the uninstall list doesn't necessarily match the name of the cab file...only if the person creating it set it up that way). So...I'd just say uninstall it, and see if any apps/links are missing then.

This thread is closest to my problem,so I'm asking here.
I cant uninstall ANY of my programs, I have tried the usual method from the remove programs section in Settings. I get same error as OP.
When that failed I then try to just delete the program folder from program files, using file explorer, but get an error saying 'Access is denied. Be certain the folder isn't in use and not write protected'
At first I thought I had a memory card problem, but its the same regardless of where the program is installed.
I also tried to re-install the programs from their cab files as described above, but get an 'unsuccessful' message.
I cant rename any files anywhere on my device either.
I know a little about write protection, but cant figure out what my problem is or how to fix it.
I hope I explained properly for someone to help.
Thanks.

It looks like that the installer process "wceload.exe" was not correctly quit and is still in the memory. Terminate the process wceload.exe with a task manager and try again.

Thanks ElectronX.
I did a search on my HD2 for the file you mentioned and couldn't find it. I have Duttys task manager installed and after a soft reset, the problem still remains. The task manager is empty of processes when I start the device.
Im sorry that Im a bit clueless to how to achieve what you suggest.

I have discovered that the problem extends beyond removing and installing programs. I cant do anything in file explorer other than open documents. If I want to move, delete, rename any file on the device I get the 'write protected' error message. I cant do it via active sync either..I connected to the computer and could browse my device, but if I tried deleting, moving or renaming, the message said it didn't have permission to do it.
Last resort is a hard reset, but hopefully someone will be able to help.

Use sktools to uninstall when windows fails. Best program ever...
Good luck

Thanks, but I cant install anything on my device...can sktools be run from my computer to fix the device?

Unfortunately not...
Good luck though..

sirphunkee said:
For programs that say they didn't uninstall completely, the method I use to get them out is this:
1) run the cab again, the same one you used to install a/the app in the first place
2) when it gives you option or error dialogs, just click "ok" or "yes" to all of them, to allow it to go through what looks like another complete install process (yes, it's odd, but this is how to do it).
3) when it's done, soft-reset, and then you should find that there's no more trace of the app in your uninstall list.
Don't ask me how/why that works, but I've used it in many instances for just that reason, and it's worked every time I tried it.
As for that "AA AA" app, I've certainly never seen a cab that used that name (fyi, the name in the uninstall list doesn't necessarily match the name of the cab file...only if the person creating it set it up that way). So...I'd just say uninstall it, and see if any apps/links are missing then.
Click to expand...
Click to collapse
Holy crap, this works.