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This morning when I turned on my imate jam, it immediately went into a hard reset. Once I had a chance, I checked the battery levels and the unit claimed my main battery was at 67%, and my backup battery was zero%
I have had my Jam 9 months and have never had this sequence of problems before. The screen was not left on overnight, and there were no applications left running.
Can someone help me understand how the backup battery could be drained and the main battery be OK? Has anyone else seen this behaviour?
It will take me several days now to 'rebuild' my Jam with all its apps and settings......
Had the same problem with my JAM. Happened about a month ago for the first time and then again today.
My battery indicator also showed 0% Backup and 67% Main Battery.
Downloading newest ROM update tonight. Will post again if problem persist.
I was using version 3 software, and have since upgraded to v11. What version of s/w were you using?
jammit said:
This morning when I turned on my imate jam, it immediately went into a hard reset. Once I had a chance, I checked the battery levels and the unit claimed my main battery was at 67%, and my backup battery was zero%
I have had my Jam 9 months and have never had this sequence of problems before. The screen was not left on overnight, and there were no applications left running.
Can someone help me understand how the backup battery could be drained and the main battery be OK? Has anyone else seen this behaviour?
It will take me several days now to 'rebuild' my Jam with all its apps and settings......
Click to expand...
Click to collapse
Oh man, that's the worst Coincedentally I've had a sudden HR myself only yesterday when I restarted my laptop with phone still connected via USB. Luckily I make a full backup every couple of days using Sprite backup. Works like a charm, not a thing lost, everything was put back as it was before the HR
I upgraded to version 1.12.00 WWE.
Everything went well until yesterday
Still the same problem
No response on using the on/off switch only a clicking sound sometimes. LED indicator flashing red.
Soft reset no effect
Had to hard reset.
After booting up - backup battery 0% and main battery 75%.
I phoned the distributers in South Africa and they think it might be a battery problem :wink: . I am loading my new battery for the required 8 hours tonight. Will post again in about a week to report on progress
I also use Sprite Backup and set it to do a backup every night. It works very well a restore my system without any problems
I have an MDA Compact, I am also on ROM Version: 1.12.00 WWE, and have the same problem.
There again, I had the same problem before I upgraded recently too, so I can't say for sure whether it is a ROM problem.
Like the other posts, I am very careful not to leave BT, incoming beams, backlight etc. on. I also shutdown any running programs I am not using.
Yesterday, I had to do a full restore (using the Backup.stg file over ActiveSync) which worked a treat. Still, I am very frustrated over this intermittant backup battery drain problem. Especially when the Main Battery is showing over 90% full.
This "feature" seems to be a common problem.
Any other thoughts?
One week with a new main battery and .....
So far so good. No need for any hard resets this week
Had a message of low backup battery once after installing SysWatch Trial but system power utility showed full backup battery. Hopefully this was only a software problem as i didn't get it again after uninstalling syswatch.
Just a quick update
My problem seem to be something of the past.
Look like the main battery might have been defective after all
I have similiar problem since 3 weeks ago
HI,
My Imate Jam has rom version R 1.12 D 1.13 WWE
and since a month ago it started showing 0% backup battery.
I called PPCTECHS because they upgraded my jam to 128RAM and they told me to force a hard reset.
I did it and it worked for a coupled of days but jumped from 0% to 100%.
Then anytime I do a SOFT reset it shows me the message BACKUP BATTERY VERY LOW and the led is always flashing while the pocket is off or on 24 hrs a day!!.
I will buy another main battery and try your recomendation.
I am very desperated.
The led on my Magician is always flashing as well when the pocket is off or on
24 hours a day, on battery use.
The "backup battery" is the internal battery of the device and as far as I know is not user replaceable. The purpose of the backup battery is to give you 35-40 minutes to change the main battery before you lose everything in RAM. Replacing your main battery will not resolve the backup battery issue.
PPC Techs give 6 months warranty on their workmanship so if the backup battery issue occurred after the upgrade..contact them again and see if they can do something about it.
Thanks
I already ordered a new battery, but will contact PPCTECHS anyway. Thanks
Just an update.
This problem is gone. Looks like it was the main battery. Maybe a problem charging the backup battery?
I think it's a common problem. I bought a O2 XDA mini in German last year. And when it was shipped to China. I flashed GER rom to CHS1.3 Rom. When I got it, this problem still happen. As I checked it, it's backup battery problem. So today my colleague brought it back to German. Because my O2 XDA mini still under warranty. Because there are two years warrranty for O2 XDA mini in German. I hope they can help me solve this disgusting problem.
I had a similar AND slightly different problem. My phone died to a hard reset and then turned off soon afterwards. Instead of a red flashing light, I had a CONSTANT red light, (I think this means hardware problem???)
I removed the battery and re-installed it, did the hard reset keys, everything and the unit would not turn on. I charged it for one day straight, still would not respond. I then charged it for another day. Still nothing, (except for the constant red light). I had plugged it into the USB cradle and the battery charger separately but nothing helped.
I then (2 days later) plugged it into the USB cable at work, and this is where it gets REALLY weird!
The unit turned on, but the LCD has flashing, (like a loose connection), alternating between difference brightness it seemed. Once the hard reset stuff was over, I check the battery and the backup was at 28% and the main battery was at 94%.
As I left the unit to charge, (with the screen still flickering like crazy) it screen got better and better, though it sometimes still flickers a little.
Now, (2 weeks later) the batteries seem fine, I haven't had a battery issue since but this is the STRANGEST part!!! I can not increase the brightness beyond the third tick. If I move the brightness beyond that, it doesn't get ANY brighter! So I'm basically stuck right now at 3 brightness level only!
I tried a friends battery, and it was exactly the same, (brightness level), so I don't think it’s the main battery. Anyone have ANY ideas???
Hello
I had this problem for quite a few months,i did what some of u did and i bought a new main battery, and the backup battery was back to life again from 0% to 100%.
But everytime that i take off the main battery all my data goes in the same way as before even when the meters say that is on 100%.
Can anyone tell me why?is that a hardware problem with the backup battery?
if it is how can i get this battery? i've being searching on the internet and i couldnt find any shop that sells just one unit of this battery (Varta V18hrt).
Hi!
Varta V18hrt: where have you read that Magician use this battery for backup? Do you know how to replace it?
Thanks!
i took the backup battery out,so i could see the battery that uses!!it's quite tricky to put it back again!!
Today my magician took a short fall from ontop of the computer (which is on the floor) onto the carpet - no big deal I thought, but now it gives me the No Backup Battery problem.
I'm backing up all my apps and junk now since it fortunately hasn't done a hard reset or anything.
This seems very common, are the backup batteries in these things considered flakey? Difficult replacement?
Will have a look once I've backed it up.
Hello
As far as i know with the problem that i had, the problem wasnt the backup battery,just some problem with the main battery for some reason didnt charge the backup and make look like that it wasnt any battery there!
hi..
i've also got this problem.. my backup battery show 'none'. i've charging this
unit till its full..but my backup battery never charged up.. maybe its the
main battery problem. unable to charge backup battery.
by reading this threads it seems man battery problem.i'm gonna try to buy new battery(main)...and try charge again..thanks for
ur info...
Hi...
I've the following problem:
Sometimes my mini gets all mixed up on battery life. Maybe after an allnight charge when I unplug it from the cable it will say 0% battery. After a soft reset everything will go back to normal. Sometimes it will show the battery at 67% for example and then a second after at 0% and the backup charging. Very strange behaviour.
I have spb 3.0 and that also shows me the battery "strangeness".
Anybody have an answer to this?
Thanks
Chebas
Chebas said:
Sometimes my mini gets all mixed up on battery life. Maybe after an allnight charge when I unplug it from the cable it will say 0% battery. After a soft reset everything will go back to normal. Sometimes it will show the battery at 67% for example and then a second after at 0% and the backup charging. Very strange behaviour.
Click to expand...
Click to collapse
That souns very much like some kind of hardware problem. As far as I know the electronic circuits that check and measure the battery cells are included on the battery itself nowadays. You should open the battery bay, take out the battery and see if the contacts on the side of the battery need some attention. If they look dirty scrape them clean with a needle or small knife or something like this. Also, check if the contacts on the XDA-side are in good condition. The rest on springs and llow for some movement, check if they all move freely of if one is stuck or something.
I think this could solve your problem...
psych0t1c said:
That souns very much like some kind of hardware problem. As far as I know the electronic circuits that check and measure the battery cells are included on the battery itself nowadays. You should open the battery bay, take out the battery and see if the contacts on the side of the battery need some attention. If they look dirty scrape them clean with a needle or small knife or something like this. Also, check if the contacts on the XDA-side are in good condition. The rest on springs and llow for some movement, check if they all move freely of if one is stuck or something.
I think this could solve your problem...
Click to expand...
Click to collapse
I just noticed that some characters are missing in my above posting. I have to admit that the keyboard on this laptop sucks the big ones. If someone is offended or confused by the mistakes produced here are some replacement characters to insert at your discretion: abcdefghijklmnopqrstuvwxyz.
:-/
More Info
I checked the battery pack and there wasn't anything weird or that shouldn't be there. What I find is that you can see the battery app that is in the settings menu and you can see the indicator change from 100% to 0 in a few seconds and back. It gets worse with an SD card, when I remove my sd card and soft reset it works better.
Any thoughs?
Thanks
sounds like a hardware issue or battery problem.
(1) Do a full backup of your device (use something like Sprite Backup)
(2) Do a hard reset of your device
(3) Install only SPB Plus to check battery indicator
(4) See if you get the same battery issue
If so, battery could be failing or is an hardware issue. Next step would be to get your hands on a new battery and see if the same thing happens.
Hi!
I'm using the latest QTEK ROM with A2DP.
The problem is that my set blacks out at 38% battery power and refuses to power up after that unless I re-connect to the AC for charging. It happens a couple of times already. Any setting(s) in the Universal to check this?
I remember I managed to get the battery level at real low level (less than 5%) previously prior to the ROM upgrade.
Thanks
Hi,
I have a similar problem.
I charged the unit till 100% then reflush the Rom
Regards
JoseF
RE
Hi JoseF
Thanks, however, I'll consider this as my last option
Meanwhile I would like to get more feedback on this issue
Qtek 13077 ROM ????
My i-mate continues to crashes with the battery is less then 43%, apparently the problem occurred when I made the upgrade to ROM Qtek WWE_13077_130176_10900, was looked like that this version has something that change the battery configuration, since Qtek 9000 comes with 1750 battery mAh? I reinstalled the i-mate ROM 1.30.82 and the problem persists?
I made a test leaving the i-mate on, without using the radio until the battery miter showed 23%, then I made a phone call, the i-mate crashes in seconds. Could somebody inform what is the true voltage of the battery in the i-mate is 100% and when it is 10%, in the miter?
I have charged the unit till 100% led = Green, then soft reset, the problem persist?
Now I am 100% certainty that the problem occurred when I made upgrade for Qtek, we needs to investigate what the the Qtek ROM this doing with the JasJar?
Ive 3 batteries
The standard 1620mah dynapack which works fine 100% to flat no worries
A 3200mah extended which will charge to full but dies at 43%
(the guy replaced it with another which did the same thing)
and
A 3000mah which will go flat ok but wont charge beyond 47% and the orange light stays on forever, although luckily it doesnt fry.
has anyone had any of these extended batterys work ok?
Just to add a bit of info, all modern li-ion have a built in fuel guage chip which tells the device its in how much power is left in the cell. so its possable this is a battery issue rather than phone problem
r 1.03.00
g 42.36.p8
d 1.30.90.wwe
RE
You may be right about the battery thing
However, I've tested my existing battery to very low level prior to the ROM update without problem
And with other feedbacks in this forum I doubt it could be a coincidence that our batteries are having the same issue.
I would rather think its a ROM thing.
I'll need to test my battery on another Universal before confirming.
I just tried to flash to an older rom but got a country error, there seems to be no old orange uk rom i can find.
Im a bit new to all this rom flashing business and also wanted to try an older rom to check out the camera as im not sure if i have a realy poor camera or if there is a software issue with that in the new orange rom also as one guy in another post is getting far better results out of his camera mines like a real snow storm in the dark parts of pictures
RE
Yes, the new QTEK ROM update does cause the camera quality to suffer especially when in night mode
Well, just have to wait for another ROM update to resolve these issues :roll:
Fosa or Zarn
You have a digital multimeter?
Case yes: You it could measure the voltage of the battery when is total loaded 100% led=green, and when the battery will be flat 0%. This test would be excellent to verify if the Battery power remaining is correct. Currently when my battery is with 3.28V = 55% in the battery power remaining = crashes.
ok, can do, not that it will help much unloaded.
I'll charge the original cell and post the results shortly.
The battery management wont always turn the battery off at the same point as the battery ages it will change. You have to bare in mind that a battery is a little like a piece of rubber the harder you push on it the bigger the dent but when you stop pushing it recovers its shape.
The same goes for the voltage of a battery, when you draw a large current the voltage will drop further than if the device is in standby but once you disconnect the load there will be an amount of recovery
li-ion batterys are far more complicated than they first appear.
The battery is by no means connected directly to the phone.
there is a microprocessor in the battery that controls both charge and discharge via 2 fet transistors, buy doing this it protects you against the battery exploding/catching fire from over charging or over discharging.
As far as im awaire the microprocessor will adjust both switch on and switch off from many variables not just voltage drop.
The phone its self mearly supplies power to the charger built into the battery and draws power from the battery all the measurement and battery managment is within the battery
This is why the battery suddenly just stops and you need power to bring it back to life.
so in theory no matter what the condition of the battery it should always give a full scale deflection from full to empty as the onboard management should know how much capacity is left in the cell and report this via the data lines to the phone
If you connect a bulb to an almost flat li-ion battery you will find little drop in brightness before the battery just cuts power totaly to protect the cell within from over discharge.
Something that springs to mind that hasnt been mentioned here is have you checked all 4 battery contacts are clean? just a thought because the two larger outer pads provide power while one or both of the smaller pads send data on the charge status to the phone.
heres some interesting reading
http://www.batteryuniversity.com/parttwo-34.htm
Intresting reading on the care of li-ion as they dont like being either fully charged or fully discharged..strange eh...
http://www.maxim-ic.com/appnotes.cfm/appnote_number/128
http://www.intersil.com/data/an/AN1174.pdf
two examples of li-ion battery management.
safety law dictates any li-ion that is user replaceable must have one of these little chaps built in.
hope that makes sence
/ramble
RE
Sorry zarn, but I don't have a digital multimeter.
Is your test going to prove that the battery is going to its end of life soon?
How could that be since the Universal is less than a year old? :roll:
At any rate I'll be testing my battery on another Universal without the QTEK ROM update to determine whether its a battery issue or the ROM update issue.
Im just going to do it out of interest... like i said in the previous post its not likely to prove anything except if the guys battery is totaly out of whack
Dear Fosa and Zarn,
I’ve already known those URLs:
http://www.batteryuniversity.com/parttwo-34.htm
http://www.maxim-ic.com/appnotes.cfm/appnote_number/128
I liked very much this article:
http://www.maxim-ic.com/appnotes.cfm/appnote_number/128
However, when I asked to verify the voltage of the battery and without taking it off the charger, I’ve put two tiny wires on the terminal of the battery, in the manner I could verify the voltage without taking it off from the Jasjar. Last night I’ve left it charging until the green-led light and I’ve noticed that the voltage was 4,231V = to 100% on the battery power remaining miter.
I’ve did a test putting the light of 4V to discharge the battery, and at the 2,83V, it disconnected automatically (stopped to supply current). In more or less one minute, it starts to provide energy again, in other words, the protection circuit of the battery is Ok, and is not with this tension (2,83v) that the Jasjar stops, and only when is 3,28v.
I’ve got the feeling that the problem is on the ROM, however I did reinstall the original ROM and yet the Jasjar still crashes at 58% of the battery(= 3,28v).
Before making the upgrade the miter was going from 100% to 5% without crashing.
With the ROM Qtek WWE_13077_130176_10900 the miter shows 100% to 42%, and at this point it starts to crash.
I’ve already bought a new battery just to test it, but it still not arrived from Hong Kong, and as the customs is on strike here in Rio de Janeiro, Brazil, I don’t know when I’ll get it.
Until now I think the problem is that the Qtek ROM made some changes on the firmware or in the register of the battery, changing the miter calibration.
Battery results
Im suprised it cut of that low, thats very low for a 3.7v li-ion, thats more what you would expect from a 3.2v.
Anyways, as requested heres the resuts of checking the voltage at various points.
This is using an original dynapack 1620mah battery as supplied by orange with the phone, but its around 3 or 4 months old now so far from fresh.
the meter used was a Avo M801 (not a cheap one though is probably due to be calibrated...)
100%----4.16v straight off charge still warm
75%-----3.93v
50%-----3.78v
38%-----3.76v
25%-----3.73v
10%-----3.65v
5%------3.63v
cutoff----3.58v
Im going to do the same with the extended batterys im having problems with just as a comparison, will post the results here if anyone is interested
Whats going off here...?
I just put one of the extended batterys in which was fully charged..
to be greated with a blank batery bar, and unknown in the chargeing remaining window... unpluged and repluged the charger and was then told battery at 225%
doh.....
Jasjar battery miter
Hi Zarn
Thanks a lot for the table of % * V, now I am certain convinced that the Jasjar miter needs to be calibrated again, I believe that the problem is the DLL or the responsible register for this detail(miter)?
While I or somebody of the forum does not find the solution, I will continue using this way, because the battery still lasts for 24h.
RE
OK guys, bad news
I used my battery which knocks out at 43% from my QTEK 9000 set and put it into another QTEK 9000 set without ROM update and it also fails to boot up unless I connect it to an external power
I hope that QTEK can release a small ROM update to resolve this issue
so hang on..
you put your battery into another non updated rom handset and it still wasnt working properly...
surely that means your battery is at fault not the rom..
cant u borrow the other guys battery for a few hours?
Are these original batterys were talking about btw (1620mah dynapacks)?
or cheap replacements?
RE
Hi zarn,
My battery is the original default battery....the Universal is less than a year old
Could it be that the new ROM update has changed something in the battery...maybe the IC chip in the battery, if any?
RE
zarn,
If you'll read another similar thread you'll find many others with different variants of the Universal facing the same problem after upgrading the new QTEK ROM update with A2DP
Are you saying their batteries are faulty too...such a coincidence?
I am having problems with the internal battery in my wizard. Everytime I switch battery my clock and calender resets. I have the service manual and see where the back-up battery is. I was just wondering what kind of battery it is and if I can just replace it?
kiru said:
I am having problems with the internal battery in my wizard. Everytime I switch battery my clock and calender resets. I have the service manual and see where the back-up battery is. I was just wondering what kind of battery it is and if I can just replace it?
Click to expand...
Click to collapse
The Wizard does not have a backup battery like other PDA's. It has a persistant memory model like a PC. I have never had to remove the battery so I guess the clock would reset.
Whether the Wizard has a battery or not there is definitely a design flaw. It always used to remember the time and date settings when removing the main battery buy after about 6 months it no longer does. this has happen on both our Wizards and many others. It's very annoying when you change sims and then have to reset the time and date.
So far nobody has been able to explain why this is happening. There are thoughts that it may be the new roms which have changed something in the power management.
Kiru, you say you have the service manual and have found / identified the backup battery? That would very interesting if there is one.
I remove my battery to move my sim to other phones quite regularly, and my clock/date settings always remain intact on my mini-s. If I look at battery stats on my SPB pocket plus, it shows 2 batterys. Main batt and backup batt. I always assumed the device had a backup battery to store date/time settings.....
MACkjam said:
The Wizard does not have a backup battery like other PDA's. It has a persistant memory model like a PC. I have never had to remove the battery so I guess the clock would reset.
Click to expand...
Click to collapse
The wizard does have a back up battery. If you look in the service manual it shows where it is. My wizard used to hold the time and date when changing battery....just lately is hasn't been doing it......just want to know what kind of battery it has so I can see if I can change it myself...
here is the manul for anyone that wants it....I remember it was posted here b4....
http://www.megaupload.com/?d=I1TA10AE
Look on page 37 and you will see what I mean..
Rutter said:
I remove my battery to move my sim to other phones quite regularly, and my clock/date settings always remain intact on my mini-s. If I look at battery stats on my SPB pocket plus, it shows 2 batterys. Main batt and backup batt. I always assumed the device had a backup battery to store date/time settings.....
Click to expand...
Click to collapse
He's talking about the small backup battery inside the device. If your sure Wizard has a backup battey, then yes its removable.
The type of battery, and volt is labeled on either side of the battery.
Just my $.02...
If this problem is less than a year old try warranty repair options?
Also, you can set the phone to update its time and date from the cell tower. I've never set the clock on my device it just nabs that information from the cell tower. Should happen as soon as you get a signal instantly...
The setting for it is under Phone -> Time Zones
Hope those help...
As i'm sure the backup battery is only used for the RTC (Real Time Clock) since the device is now persistent storage...
kiru said:
The wizard does have a back up battery. If you look in the service manual it shows where it is. My wizard used to hold the time and date when changing battery....just lately is hasn't been doing it......just want to know what kind of battery it has so I can see if I can change it myself...
here is the manul for anyone that wants it....I remember it was posted here b4....
http://www.megaupload.com/?d=I1TA10AE
Look on page 37 and you will see what I mean..
Click to expand...
Click to collapse
I clicked on this link and it showed me a file name Wizard_Service_Manual.pdf, but no way to download it!
To download from that site, you have to type in the security key shown on that page. Then a time will begin and after 60 seconds, you'll be allowed to download the file by right clicking and selecting 'save as...'
FESCSteve said:
To download from that site, you have to type in the security key shown on that page. Then a time will begin and after 60 seconds, you'll be allowed to download the file by right clicking and selecting 'save as...'
Click to expand...
Click to collapse
Just follow what FESCSteve said...and it should work....if not....then send me a pm and I can email it out to you
When i switched my mainboard my back up battery was dead, but after a couple days its back to normal, so i guess just keep charging your device and the back up battery will work again.
as for replacing it, it's soldered on so you'll have to unsolder it to replace it.
At page 37 of the service manual you can see about a "Golden Cap". It is not a battery, it is an high capacity capacitor. It works like a battery but has never to be replaced because it (should be) is charged by internal circuitry from main battery.
Aikon
okay I managed to get my internal battery working once again!!!.....I think is drained due to the fact that I don't charge my batteries with my phone, but use a desktop charger. I then plugged my phone into the charger for about 24 hours, and finally, the back battery is charging (as to what pocket breeze says) It still isn't 100% charged, but it seems to be holding the time and date again!!!... just fyi I have 3 batteries for my wizard and never charge them using the phone....so that could have been my problem.
same problem here
kiru said:
okay I managed to get my internal battery working once again!!!.....I think is drained due to the fact that I don't charge my batteries with my phone, but use a desktop charger. I then plugged my phone into the charger for about 24 hours, and finally, the back battery is charging (as to what pocket breeze says) It still isn't 100% charged, but it seems to be holding the time and date again!!!... just fyi I have 3 batteries for my wizard and never charge them using the phone....so that could have been my problem.
Click to expand...
Click to collapse
Last week my battery was totally empty so I had to charge it using my 220V charger.. At that time I also found out that my internal battery is empty when I exchange SIM cards. Last Sunday I charged my SPV M3000 for like15-20 hours but I still have the same problem...
What more can I do to make it work again?
I have same problem with my O2 Mini S. I charged it with the wall charger for around 18 hours although it took just 2 hours to get the the main battery fully charged. The date/time still reset when I plugged it out and removed the main battery.
Anybody kindly help please. Thanks so much in advance.
too bad my problem came back again....and I don't know why.....when I left my phone charging almost all day, my battery meter says my backup battery is 75% full.....then when i changed my battery.....all my clocks reset again...it's gets really annyoing especially if you change batteries alot. But does this only happen when people are using spare batteries?..and always swapping back and fourth?, I rarely use the phone to charge my battery as i have a desktop charger.
kiru said:
too bad my problem came back again....and I don't know why.....when I left my phone charging almost all day, my battery meter says my backup battery is 75% full.....then when i changed my battery.....all my clocks reset again...it's gets really annyoing especially if you change batteries alot. But does this only happen when people are using spare batteries?..and always swapping back and fourth?, I rarely use the phone to charge my battery as i have a desktop charger.
Click to expand...
Click to collapse
It seems that there really is a backup battery (capacitor) that can be damaged. I have read the Wizard service manual and this little component has to be replaced if this problem still occurs :-(....
both mine and my wife's wizards are only charged by the mains charger and they both loose the time and date settings when changing sims. This problem started about 6 months after having the phones so I think some component seems to fail after a while as there are many reports of this happening.
All I can say is that it's very annoying as I travel frequently and change sims often.
As for getting the time from the cell tower, this doesn't work for me for some reason.
sunseaker said:
both mine and my wife's wizards are only charged by the mains charger and they both loose the time and date settings when changing sims. This problem started about 6 months after having the phones so I think some component seems to fail after a while as there are many reports of this happening.
All I can say is that it's very annoying as I travel frequently and change sims often.
As for getting the time from the cell tower, this doesn't work for me for some reason.
Click to expand...
Click to collapse
Unfortunatly I have the same problem. When changing the sim and thus removing the battery I lose the time and date setting. I charge my phone by the mains charger or sometimes by an USB port.
Perhaps it has to do with the new ROM I use? I recently upgraded to the molski rom. Perfect ROM by the way.
rmulders said:
Perhaps it has to do with the new ROM I use? I recently upgraded to the molski rom. Perfect ROM by the way.
Click to expand...
Click to collapse
I don't think it's the ROMs. I still use the original WWE I-Mate rom (2.16, the one and only update they did so far). It's possible that the ROM introduced the problem but then everyone using the ROM would have the problem which is not the case I believe.
Hi I was in Hong Kong and I bought the O2 XDA NEo the problem is that everytime I hit around 45% the shuts off, if I try to turn it on it will go to the windows splash screen and go into a restart loop but if I charge my phone it won't happen. Is something wrong with the phone or the battery is diffective?
How long does your phone last on a battery? And what are you using with that (e.g. when you always have bluetooth and wifi enabled the battery won't last as long as when you don't have those enabled).
Because it could be your battery is faulty, or the chip on the battery is faulty (from which the % is read).
If your phone, fully charged, lasts for a few days (3,4,5 depending on what you do) it doesn't seem the battery would be faulty but the readout is not that good.
Have read things before about phones shutting down when it says there is still 20% battery left or something which might just be a mis-reading. When I use the battery of my old magician the readout seems to be fine although when I use the battery that came with the prophet I saw it shutdown once at 10% (though I never make that, because it's always charged before that point ).
its actually gotten worst now it will shut down at around 60% and will go into a restart loop if I try turning it on
hmm, something is not right (doh). I recommend you bring the device back for servicing.
However, if you have a battery laying around from a magician or another prophet try it with that one and see what happens. At least you can rule out the battery/device. But otherwise you can leave the tech-guys to that
I did order a new battery from ebay but its not here yet so I can't rule it out and as for repair it will be kind of hard since I bought it in Hong Kong while on a vacation and now I'm back to canada.
so I finally got the battery from ebay the 45% shut off problem is gone but now I have new problems, I notice with this battery the neo runs slower which dont' make sense and for some reason it won't charge when the neo is off only when on, also it won't charge pass 89% so the light on top is never green??. The first thing I did when I got this battery is fully discharge it until the phone shut off and recharged it while its on because it won't charge when it's off? any ideas or did I get another defective battery??
Hmm.. that's weird. Did you upgrade it with another rom perhaps (e.g. AKU 3.2 or something). Because those roms sometimes have troubles with charging.
But the phone should be charging allright when you turn it off (well, make it go in standby that is). Or do you completely turn the device off?
Can't imagine you have 2 faulty batteries though :/ Maybe there is something wrong with the device? Hard to tell...
completely turned off and I'm using 2.3 rom LvsW_Edition
great I tried flashing to the dopod rom got an error and stuck at the 3 colour screen i think its the bootloader what do i do now?
erm... well you could try the 2.20 qtek rom which seems to be working well for quite some people (found here).
Although you have to make sure you read that thread good and use the ROMUpdateUtility_NoID.exe (found on ftp) to upgrade (or you download RUU-Prophet-G4-AKU2.2-2.20-2.47.21-Jester-r1.exe and take the ROMUpdateUtility_NoID.exe from that using WinRAR, but it's wasting bandwidth a bit ).
Update instructions:
1: With the qtek 2.20 rom you need to extract the zip and the exe file in the zip with WinRAR.
2: Then there is one folder called 'OutputFile' and a folder called 'RUU_TOOLS'.
Inside the RUU_TOOLS there are some other folder (prophet -> WWE), when you go through them and in the WWE folder you see a bunch of files (readme.doc, enterbootloader.exe etc etc).
You need to copy ROMUpdateUtility_NoID.exe to the WWE folder with all the files. And you also need to copy the 'nk.nbf' file to the WWE folder (from the 'OutputFile' folder).
3: And then you need to put your phone in bootloader mode and run ROMUpdateUtility_NoID.exe to upgrade, which should work nicely then.
Hope that was a good and clear explaination
I just reflashed the rom with LvsW_Edition and it brought my phone back to life but I still have the 89% problem but thanks for your help anyways
Well, I have no idea what could be wrong.
My phone charges when it's turned off, so I guess it must be a phone problem :/ Maybe a charger problem, but that seems unlikely.
well I don't know what happened I guess after the 2nd discharge the phone is stuck at 98% charge now not 89% I dont' think it's the phone or the charger since the old battery that dies at 50% charges with the phone on or off, I'll keep discharging this battery maybe it will eventually bring it to 100% full charge
I had enough with this battery its completely unusable with this battery in my phone it slows down so much that navigation is impossible, I have to reset the damn thing every time. I was reading on a post here regarding a 1800mah capacity battery for the prophet so I bought that on eBay and sending this garbage back.