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Has anybody been able to send/receive roadrunner email. I can't even do it at a wifi spot. I've put in the right settings but no go. I've heard that roadrunner might not send to a different ip.
I've also tried to use t-zones and have been unsuccessful with that as well. If anyone uses t-mobile usa with an 8525 and have got it running t-zones and email retrieval I would appreciate any info before I spend hours with clueless customer support.
sending email
I dont use Tmobile, but I can tell you that with ATT you have to send out using their smtp, not the rr smtp. I suspect that you have the same problem, check the Tmoblile settings and you will likely see that all outgoing have to use the same settings.
I'm just wondering why my hotmail email account uses my data connection even though I have an active wifi connection. My gmail and yahoo connects to the wifi no problem but when I do 'send/receive' with my hotmail, it always uses the data connection. Anything to change this setting? Thanks.
We are together in this I guess
Good question! I was wondering why it happens too... I went through the registry, I made a hard reset (Was thinking the problem due the fact I imported mails using a backup problem)... nothing... there is no way to solve it! I think there is someproblem in messenger by itself and the solution might be installing another version?... Any idea anyone
I have this problem too, i go into communications, then disable cellular radio, and activate WIFI, then my hotmail updates over wifi, Strange, some kind of fix for this would be good.
Does anyone know if there is a fix?
In the email account settings try changing connection to "The Internet" instead of the default one (mine said "T-Mobile Internet").
This way email will go via WIFI if available, otherwise via 3G/GPRS... as it should
The problem here, and why it's set to default to HSDPA for email, is the outgoing SMTP server. Orange in particular block the use of any SMTP server other than their own, but of course their smtp won't work when you're connected via wifi. Thus on mine I set it to use Orange Internet for everything (idiotically it wasn't defaulting to that, so no outgoing email when on wifi).
Ideally this really needs different smtp settings when you're on wifi - anyone know a way?
arfster said:
The problem here, and why it's set to default to HSDPA for email, is the outgoing SMTP server. Orange in particular block the use of any SMTP server other than their own, but of course their smtp won't work when you're connected via wifi. Thus on mine I set it to use Orange Internet for everything (idiotically it wasn't defaulting to that, so no outgoing email when on wifi).
Click to expand...
Click to collapse
I'm no expert, so put me right if I'm being dumb here:
I'm with Orange (UK) and use my own email account (incoming POP3 and sending via SMTP).
I seem to be able to both send and receive mail quite happily via HSDPA even though it's not Orange email. Am I missing something ?
- Steve
Hrrrm, maybe just a yahoo email thing then. I can't use their smtp on orange HSDPA.
arfster said:
Hrrrm, maybe just a yahoo email thing then. I can't use their smtp on orange HSDPA.
Click to expand...
Click to collapse
If it's of interest, the email through my own server requires the mail client to log in for both sending and receiving, and the word SMTP doesn't appear in the server name. Perhaps this helps Orange to "miss" it ?
- Steve
I have the same problem, but a lot worse. My HD doesn't use my wifi for anything, unless I deactivate my data connection. It's really annoying, especially since I previously had a Diamond, and that worked perfectly!
Any tips would be VERY much appreciated!
johncmolyneux said:
I have the same problem, but a lot worse. My HD doesn't use my wifi for anything, unless I deactivate my data connection. It's really annoying, especially since I previously had a Diamond, and that worked perfectly!
Any tips would be VERY much appreciated!
Click to expand...
Click to collapse
Same here. I thought it was just opera that wouldn't use wifi, but its everything. All my apps seem to use my data connection rather than wifi.
Sorry to dig up an old thread, and I don't know if the solution is elsewhere (I've been searching for hours), but I think I've sorted hotmail to connect using wifi here:
http://www.dugaldwilson.com/dugald/archive/2009/02/17/54.aspx
Another solution would be to use 'No data' app and toogle off 'internet' & 'wap' so data connection is not available so phone can only use wifi. If at some point you want to re-use data connection, just toggle them on again.
Hi everybody!
I have a little issue using my work's exchanger server connectivity on HTC Touch Pro.
Issue: To access internet, my provider uses their "walled garden" APN, which allows me to access their services & general web.
This APN, however fails to work with Exchange.
To overcome this, they have given me another APN, which allows me to access Exchange/Push & Internet but not their services.
Now, it is really, REALLY annoying have to change APNs every time I need to access different info (web vs. provider's page) and I have not been able to find anywhere to specifically point Active Sync to use the required APN as it only has option for "Internet", which I assume is the generic active access point
Dialling rules also are useless as I'm using HSDPA with no proxy to access web.
Apologies if this is all too confusing and thank you in advance for your assistance
http://forum.xda-developers.com/showthread.php?p=2382465
http://forum.xda-developers.com/showthread.php?t=440593
Thank you!!!
So I have done that and can have 2 multiple APNs running at the same time!
It seems, however, that both connections have to be "ON" at the same time as when all APN are disconnected, it doesn't chose the correct data account but always the one that is higher on the list.
Is there a way to overcome this - is there a way to prioritise which data account I want to be used first?
Thank you again
LHD said:
Thank you!!!
So I have done that and can have 2 multiple APNs running at the same time!
It seems, however, that both connections have to be "ON" at the same time as when all APN are disconnected, it doesn't chose the correct data account but always the one that is higher on the list.
Is there a way to overcome this - is there a way to prioritise which data account I want to be used first?
Thank you again
Click to expand...
Click to collapse
Hi, I have a HTC Kaiser with BlackBerry Connect and I don't have the issues you describe. BBC creates it's own APN which is not used for anything else. In 'Connections' I have 'My ISP' set to use the Vodafone APN I manually defined. Under normal circumstances BBC keeps its own APN connection active, if I open IE or another app that uses the Internet then the Vodafone APN activates and the apps send their traffic over this connection.
One issue I have is that there is no way to disconnect only one APN connection, when you click 'disconnect' both APN connections are closed, however a few seconds later the BBC one reactivates.
EDIT: Sorry, scratch that... For some reason I though you were using BBC - don't ask me why, obviously my brain was wandering elsewhere. But back to your original problem. I don't use Exchange ActiveSync and I don't know if you can configure ActiveSync to use a specific APN like BBC? You might be able to configure the Exchange Servers URL to be in your Exceptions list so it uses your 'My Work Connection' instead of the 'My ISP' and therefore uses a different APN? I am not sure if it would work, but worth trying?
Andy
HTH
Andy
Hi
Hoping someone can help me!
My Touch HD has been working fine up until yesterday, and now for some reason it is no longer sending emails. I know the settings are right because it was working fine until yesterday.
I have done a hard reset, and installed an alternative ROM but still no luck. My email server itself is working fine.
Any ideas please, it's driving me mad!
Thanks in advance.
Ben.
Anyone help!
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
MrRalphMan said:
Ben,
You'll have to give us a little more to go on.
Who is your Mail Provider?
What error are you getting?
Anything else that might help.
Paul.
Click to expand...
Click to collapse
Also are synchornising your mail by using WiFi or 3G
Provide Sreenshots if you can
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Yup, sounds like I am having the same problem as DaveHodgkinson.
Can download emails fine, can access the internet fine. Just can't send emails. I know all my settings are correct as they were working fine previously, plus I can send/receive via Outlook and webmail absolutely fine. I have a QIQ hosting package with my own domain that I use for email.
I have read about other people having this same error on their WinMo devices, but have not been able to find a working solution for it.
The error message I get is "the message could not be sent. Check that you have network coverage and that your account information is correct. The try sending again".
Well I do have network coverage, and the account information is correct, so what next!!
This fault renders a major function of the phone unusable.
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Cheesy Dave said:
Check your service provider.
I had this problem once and they were "playing" with the POP access over GPRS.
I would give them a quick call.
Regards, D
Click to expand...
Click to collapse
Great thanks for the advice - I'll give TMobile a call and let you know what they say
Shonky* said:
I doubt this is a "fault".
I'll bet your mobile provider is blocking port 25 making everything else not matter.
Get a telnet client and make sure you can telnet to your mail server on port 25.
Use your wireless providers SMTP server.
Click to expand...
Click to collapse
From searching google this problem appears to be too widespread to be operator specific. I have tried an alternate port and that also fails. I am on o2.
anybody anymore ideas?
Planetgong,
If you are on O2 UK, this worked for me:
If you can't get your own email providers SMTP settings to work then you can use O2 settings for sending email (while keeping your own email provider for incoming email). To do this your main email settings should look like this...
Outgoing Mail Server (SMTP)
Host Name: smtp.o2.co.uk
User Name: [email protected]
Password: youro2password
Your Advanced settings should look like this...
Outgoing Settings
Use SSL: Off
Authentication: Password
Server Port: 25
If you can't remember your O2 username and password (you will have registered this when you activated your phone) then just register another one at www.o2.co.uk (the 'Register' link is near the top left corner).
Hi
Thanks for the reply. I've just tried that but get the same error message. Can you tell me where I can find the advanced settings?
Planetgong,
Assuming you can log onto your o2 mail box on your PC/laptop. And sign out again.
Go through email setup, my outgoing mail server is smtp.o2.co.uk, tick outgoing server requires authentication, untick use the same name and password. Under "advanced server settings" (at bottom of screen) have both boxes unticked. Make network connection O2 active (not The Internet).
done and next.
Enter O2 user name and password
continue to end of setup.
Then try it!!
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
I've also got the .cab fix installed linked to by the traceyandmatt site.
Juggler258 said:
I've also got the .cab fix installed linked to by the traceyandmatt site.
Click to expand...
Click to collapse
Would be nice to know how it works!THX
davehodgkinson said:
Hi - I'm having a similar problem on my Touch HD. I have a POP email account set up which connects and downloads emails absolutely fine when I'm on Wifi or connected via Activesync. However when I am on a data connection (i.e. GPRS, 3G, etc) it comes up with an "synchronisation error", and suggests I edit my connection settings. The data connections works for everything else, including web browsing and other applications that require it. Its almost as if the mail application isn't being allowed access to the data connection unless its over wifi.
Click to expand...
Click to collapse
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
freggelfrot said:
hi,
disable your proxy. that might help
goto settings, tab connections, then select connections
next select 'setup my proxy'. go to tab 'proxy server' and uncheck 'this network uses a proxy server'
Click to expand...
Click to collapse
Proxy is unchecked, still no access. Can I return the phone on the basis it isn't able to perform all the functions it is supposed to?
planetgong said:
Hi
Thanks for the reply. Unfortunately this still didn't work. It is like my Touch HD has suddenly decided to stop all outgoing SMTP connections. I have tried so many different things now and it still isn't working!
Just found this :
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/26ddec22-6854-40bf-a9de-4c50211302e2/
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Although the problem is supposed to be solved on the version of Windows Mobile on the Touch HD, it clearly isn't! Cheers Microsoft.
Not sure what to do now. Don't see why I should accept a phone that all the features don't work on?
Click to expand...
Click to collapse
Didn't work for me! couldn't send any email anymore! Restored a backupfile
Have setup my HD2 on t-mobile using the automated wizard, i can browse the internet fine using opera, but each time i want to check my IMAP account i get the following message: "Cannot connect with current settings".
If i switch to WiFi it works perfectly, so my email settings are correct. And my internet settings on 3G are correct as i can browse the internet, but for some reason i cant download email over IMAP. Is anybody else having similar issues?
Nb. I'm in the UK.
thanks.
Try turning off the proxy server in connection settings.
Thanks that worked a treat, so much for auto-configuration
sorry if I post it here, but I have an issue with my web.de imap account, wich is that it only shows me messages back till wednesday when I got my phone and set up the account. all messages prior to that date are not shown. neither in my trash, nor in any other folder. and I accidentally deleted a message and it is still there according to my web.de account, but my hd2 doesn't show the message anymore. is there something wrong with the way the hd2 flags messages in imap?
i actually rang up TMobile technical support to ask them what the proxy was for and why it is added in the auto config settings. they had no idea. they could only tell me what it was supposed to be, not why.
Seems like most programs prefer not having the TMobile proxy set.
Maybe there isn't any proxy necessary and it's a problem with the htc mail app itself. see my case above, that's surely not web.de problem but something wrong with the htc mail app. but I can't figure out what and why.