Exchange + WinMo (multiple APN connectivity issues) - Networking

Hi everybody!
I have a little issue using my work's exchanger server connectivity on HTC Touch Pro.
Issue: To access internet, my provider uses their "walled garden" APN, which allows me to access their services & general web.
This APN, however fails to work with Exchange.
To overcome this, they have given me another APN, which allows me to access Exchange/Push & Internet but not their services.
Now, it is really, REALLY annoying have to change APNs every time I need to access different info (web vs. provider's page) and I have not been able to find anywhere to specifically point Active Sync to use the required APN as it only has option for "Internet", which I assume is the generic active access point
Dialling rules also are useless as I'm using HSDPA with no proxy to access web.
Apologies if this is all too confusing and thank you in advance for your assistance

http://forum.xda-developers.com/showthread.php?p=2382465
http://forum.xda-developers.com/showthread.php?t=440593

Thank you!!!
So I have done that and can have 2 multiple APNs running at the same time!
It seems, however, that both connections have to be "ON" at the same time as when all APN are disconnected, it doesn't chose the correct data account but always the one that is higher on the list.
Is there a way to overcome this - is there a way to prioritise which data account I want to be used first?
Thank you again

LHD said:
Thank you!!!
So I have done that and can have 2 multiple APNs running at the same time!
It seems, however, that both connections have to be "ON" at the same time as when all APN are disconnected, it doesn't chose the correct data account but always the one that is higher on the list.
Is there a way to overcome this - is there a way to prioritise which data account I want to be used first?
Thank you again
Click to expand...
Click to collapse
Hi, I have a HTC Kaiser with BlackBerry Connect and I don't have the issues you describe. BBC creates it's own APN which is not used for anything else. In 'Connections' I have 'My ISP' set to use the Vodafone APN I manually defined. Under normal circumstances BBC keeps its own APN connection active, if I open IE or another app that uses the Internet then the Vodafone APN activates and the apps send their traffic over this connection.
One issue I have is that there is no way to disconnect only one APN connection, when you click 'disconnect' both APN connections are closed, however a few seconds later the BBC one reactivates.
EDIT: Sorry, scratch that... For some reason I though you were using BBC - don't ask me why, obviously my brain was wandering elsewhere. But back to your original problem. I don't use Exchange ActiveSync and I don't know if you can configure ActiveSync to use a specific APN like BBC? You might be able to configure the Exchange Servers URL to be in your Exceptions list so it uses your 'My Work Connection' instead of the 'My ISP' and therefore uses a different APN? I am not sure if it would work, but worth trying?
Andy
HTH
Andy

Related

More than 2 connections and Connection Manager

I'm using an XDA2 with the latest public ROM version from O2.
I have three GPRS connections that I use - the Internet, a work VPN, and WAP.
For day to day work I tend to use just the Internet and work VPN. Sometimes, however, I also use WAP.
Is there an easy way of connecting to WAP WITHOUT having to go into the connection manager and change my Internet settings from the Internet connection to the WAP connection?
Or, is there a better Connection Manager out there that can handle more than 2 connections?
Or, finally, is there a way to detect that a WAP connection is needed, and connect as required?
An alternative would be a program that allows you to, with the click of a button, select the two connections that you want to use (i.e. profile 1 is VPN and WAP and profile 2 is VPN and Internet).
Thanks!
I have exactly the same problem.
Too many operations to change the connection!!!
Someone any ideas?
Same here .. Having the same issue ..
It is inefficient to change the connection through Conn Manager ..
Perhaps can we do it through registry change? i.e. create several registry files, and just click the one we need when we want to connect to certain profile ..
Tried to look through the registry setting for Conn Manager, but it is confusing, they are using so many {436EF144- ....}, {18AD9FBD- ..} thingy
Maybe some expert can help here?
Thanks
Back From The Grave!!!
I was wondering the same thing!
I hate to say it, but the iPhone does wifi much simpler than Windows Mobile -- just flick a software switch and you're on, no changing settings, and no changing back when you go offline.
It's over 10 taps in Windows Mobile to do the same thing! I know there just HAS to be a simpler way to do this!
you can make you life a easier if you create a shortcut of the remnet.exe (inside the windows directory) to the start menu folder
rename "shortcut to remnet" to "connections"
Hello,
i've been searching around the web for a definitive explanation of the communication settings (Wep, Wap, GPRS, Internet, ISP, Wlan, etc.) in WM2006.
I can usually fiddle my way through setting something up, that seems to work...but i never know exactly why or what i did!
Now that i've got the HTC tytnII with built in Wlan this has become even more complicated.
For example, sometimes when i have an active Wlan connection and am surfing the internet, the phone connection pops up and asks me to connect via GPRS (Wap or Wep).
This is something that i've been confused about for some time anyway: how doese the unit know which way it should connect to the internet when i start an application?
IN any case, i've now been searching for a definitive explanation of the various settings contained in WM6.
Is there somewhere a good explanation of how it all works, so that i can understand the various settings?
Thanks in advance for any help....
tjohnso1 said:
Hello,
i've been searching around the web for a definitive explanation of the communication settings (Wep, Wap, GPRS, Internet, ISP, Wlan, etc.) in WM2006.
Click to expand...
Click to collapse
Same here, I'd also like to know the difference.
For example, right now I seem to be able to configure a specific network connection to use for my Gmail synchronization. However, this ranges from 'The Internet' to 'My Internet', and just don't forget 'Work'.
Having a more profound understanding of these 'networks' and how to properly configure them is vital in this day where devices can also connect to the net using USB/ActiveSync and Wifi.

proxy config APP ?

Anybody know some application that can configure proxy (use ou not) in each connection?
I use proxy for GSM data connection to work remotly (work network), but when connect by WiFi or GPRS I don't use proxy and have to enter configuration connections to disable...
Can I assign proxy settings to each connection?
Thanks
i had the same problem as well, do a search for proxy and you'll find it, also go to start>help and search proxy and it will tell you there.
fone_fanatic said:
i had the same problem as well, do a search for proxy and you'll find it, also go to start>help and search proxy and it will tell you there.
Click to expand...
Click to collapse
But, do you know any software that can do it???
I know configure proxy any time but i want an app that can do it for me (in each connection)!
Thanks
Change which network each connection uses (ie work, internet - make more of your own) then each one can have different proxy settings.
Beeble said:
Change which network each connection uses (ie work, internet - make more of your own) then each one can have different proxy settings.
Click to expand...
Click to collapse
Hello,
But at WiFi connection I can't, because there is not any modem config.!
Anyone?
Thanks
arp said:
Beeble said:
Change which network each connection uses (ie work, internet - make more of your own) then each one can have different proxy settings.
Click to expand...
Click to collapse
Hello,
But at WiFi connection I can't, because there is not any modem config.!
Anyone?
Thanks
Click to expand...
Click to collapse
Settings, connections, connections, advanced, select network, NEW "make profile for WIFI use eg wifi"
Settings, connections, network cards, select AP, "connects to" wifi
steeings, connections, connections, tasks - edit porxy for "wifi"
Hope it helps
Ok, this thread is a little old, but it is close to what I am looking at.
I just got my bill from O2 and I have been charged £1.50 for "GPRS data" although I think it is actually MMS messages being sent or received by GPRS. I am guessing this is because it is set up incorrectly by me.
I did have it set to collect MMS over the "mobile.o2.co.uk" settings (as opposed to the "wap.o2.co.uk" settings) and wifi could be enabled, but if I tried to use the browser without enabling wifi it automatically dialled the GPRS connection.
Could someone give me an idea on how to set it so that
A) MMS messages only count as MMS messages and are sent and received by GPRS.
B) WiFi is the preferred connection for everything else.
C) GPRS is available if WiFi is not available (and preferably after getting confirmation from the user), ie I dont have to find the settings and re-enter them.
I realise this is probably not possible, but any help and/or pointers are appreciated.

T-Mobile USA GPRS cannot reach google web sites

I signed up for the T-Mobile USA internet (GPRS) few days ago.
I could establish the connection using my Universal.
I could browse most web sites, and could download emails from my company exchange server and Hotmail.
Only one strange thing, i could never download emails from Gmail. It will go to the login process, and when it reaches the Sending and Receiving... it will go forever.
I also noticed that I could not browse any google.com web sites including www.google.com, mail.google.com, news.google.com etc..
I tried to get T-Mboile technical support help but it has been useless and helpless. Somebody told me that it might be something to do with the MTU size that the T-Mobile network can pass along today.
If I swicth over the connection to Wifi or dial up via GSM, I can reach everything including Gmail and Google web sites just fine, from the same device (Universal).
Any one, that uses T-Mobile USA GPRS as well, can you please help?
Thanks.
hey I have t-mobile usa also but with the PDA2K (BlueAngel) when I was running WM5.0 and now back to 2003se I had no problems connecting to google.com/pda but I do know that their is a registry hack to make it go to the default google.com but I wouldn't advise it, becuase it interfeirs with other web sites.
Also T-Mobile has 2 data plans WAP and Total Internet the wap is limited to wap sites and such but the other is open to all sites, check your settings to make sure you are connecting to GPRS and not WAP.....
The difference is like 20 or 30 a month though
WAP 19.99 or 9.99
GPRS 29.99 and up for MyMail or VPN MyMail
I have the full GPRS (the new name: Total Internet for $30). Now its bundled with the hotspot and they are not longer offering the $20 for GPRS only.
Can you tell me what access point you set in your device? Mine is set to wap.voicestream.com and use no proxy. i noticed some ppl posted before that they proxy instead.
Thanks.
your connection is incorrect if you notice it is set to wap. even though you have the total internet that is only connecting you to the wap
your access point should be
internet2.voicestream.com or
internet3.voicestream.com
I used 3 on WM5 and it was fine I also use 3 on wm2003se
negative. I could connect to internet2.voicestream.com but not internet3.voicestream.com
internet2.voicestream.com gives me exactly same result.
I can connect to any websites but not google.com with both wap.voicestream.com as well as internet2.voicestream.com
very strange. anybody in Texas particularly has same issue?
I'm out of Massachusetts, but was in Dallas a few days ago and had no problem connecting to Google. I use internet2.voicestream.com
This issue has been driving me nuts for 6 months. I've been trying to nail down the problem, I'm wondering if it's a regional setting with T-mobile's servers or incorrect account set ups. Some people with other Universals and Wizards in other area's claim they do not have this problem.
Here's a general thread on Ho-fo that's been getting some hits, when I posted about it here on XDA forums there wasn't much response.
http://www.howardforums.com/showthread.php?t=605044
I actually have a couple friends how work for T-mob that thought the problem was with my JasJar until they got ahold of the MDA and discovered the exact same problem.
I've emailed google, just got a response saying they would forward the concern to their tech's. Please share any info or response you get so we can try to get this resolved!!
I've actually had the same problem and I'm on Cincinnati Bell (which is also Cingular & AT&T). I used to be able to connect with no problem on my PDA2k but with the Universal I can't connect. Actually, I've been able to hit the www.google.com/pda site and type in a search but then it just sits & spins forever.
I have the same problem with my MDA from T-mobile. It only happens sometimes. It always connect to google and m.gmail when using wi-fi, but is very hit or miss when connected over GPRS.
Thats the least of my problems however, as I am constantly getting dropped from the GPRS data network even with full coverage, and I'm in the NYC area. I have alerted T-mobile to both problems and am considering turning in my device since i still have a week to do so not because of the device but because of the connection issues with the network.
This has been a bit of a nightmare when it comes to email, because I came from using a blackberry where all my accounts were instantly pushed, to this now when sometime i get email, sometimes not, my Gmail doesnt work properly, and it can take a half an hour for the email to finally reach me.
No problems here
I have no problems connecting to Google.com from my Blue Angel, or from my friend's Wizard. I'm still waiting for my Universal.
I don't have Total Internet Plan, though. I just have the T-Zones hack: In Settings/Connections/Connections, go to "Edit my proxy server" and select "Advanced". HTTP server should be set to 216.155.165.50:8080. Any other HTTP settings should be cleared.
I've noticed in the past two days, however, that Google seems to have changed what it considers a "mobile device", based on the client's User-Agent string. It goes to www.google.com/xhtml if it detects a mobile device. Previously it went to www.google.com/pda , but for a smaller number of devices. Google's "mobile" page has fewer links on it, and is not as useful as the main page.
I use NetFront 3.2, which allows me to change the User-Agent string to make it look like a desktop browser. Today I changed it to:
Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.51
I also changed the language/platform to en/x86.
This seems to make Google go back to the normal page.
But no connectivity problems are happening with GPRS. I can search Google, browse results, search newsgroups, search News, etc.
There was an T-mobile outage reported in California last week (search HowardForums). Perhaps this is related (routing issues?).
PS: It seems to depend on the User-Agent, whether www.google.com/pda or www.google.com/xhtml is used. If I run Pocket Internet Explorer, it still goes to /pda (searches work fine). If I run NetFront with factory settings, it goes to /xhtml. If I run Opera, or change Netfront as above, then it goes to the Google main page. In no cases does it have problems connecting. Response is a little faster on the main page, though, which would seem to indicate that Google Mobile does something which is slower.
[rant]
Google saying that they "don't support T-Mobile devices with Google Mobile" is like saying "best viewed with xxx browser". The phone provider should have no effect on the usability. Nor should Google have to go out of their way to provide a different experience for Mobile users, or to second-guess their needs based on a User-Agent string -- anyone with any browser should be able to use Google, and nothing special should be done for mobile.
I say disable Google Mobile, by changing the User-Agent.
[/rant]
I have a T-Mobile MDA with the Total Internet plan and Google works fine for me.
Thanks for feedback folks. This isn't a new issue, I've had this problem for 6 months. I currently have my user agent set to IE 5.5/NT so that I can access my bank web page, I've tried several combinations of user-agent settings with no luck, can you explain the exact changes I'd need to make to try your current setting?
Also, I'm hoping that when Netfront releases a WM5 compatible version I can run through a proxy server (which I've also heard solves the problem).
This is with Blue Angel (SX66), WM2003, T-Mobile T-Zones proxy, NetFront 3.2, so your mileage may vary. I will be getting an O2 Exec any day now.
Tools/Browser Setting/Misc/User Agent/Edit
Title: (anything you want to call it)
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; en) Opera 8.51
appName: (blank)
appVersion: (blank)
appCodeName: (blank)
language/platform: en / x86
Tools/Browser Setting/Network/Proxy (T-Zones only, not Total Internet)
Use Proxy: (checked)
Proxy (hostort) 216.155.165.50:8080
Note that NetFront 3.3 is coming out soon. I'm sure it will support WM5.0, but right now Access says "(* Its verification is not completed.)"
Have you tried Opera? It works with T-Zones proxy, at least in WM2003, if you set the proxy in the GPRS Connection Settings.
It might be worth trying the T-Zones hack. Go to My T-Mobile, log in, and then go to this T-Zones page (if that does not work, go to "Plan&Services, Learn About Services, Communication, T-Zones"). Add T-Zones (aka T-MobileWeb) to your plan. Then you should be able to use the proxy as described above. You can remove it later if you don't want to pay the $6/month extra. Some people have even reported being able to add it and remove it immediately, but keep the services.
I tested to connect to the internet via T-Mobile GPRS with my universal as a USB modem hooked up to my laptop.
And it gives a totally different behaviour compared when used directly from the Universal (with pocket IE and Mail application).
Besides a decent speed, I could browse to google, perform search etc, everything seems to work perfectly (from my laptop, Universal as a USB modem). When I browse the same thing again from the Universal, same problem occured again, never get any search result back from google, and GMail will stuck in the step "Sending and Receiving..." which will go forever until it times out.
I also tested with my Wallaby the same thing to make sure its not the device problem, and it turned out the same problem exists also.
I really could not pin point where the problem is. Please help to think, folks. Its not the device problem? Is it T-Mobile GPRS network problem? Or what?
Are there packet sniffers for PPC? Something like tcpdump, traceroute, ping? That would be my next step. See where it's hung up.
There are some PPC tools for that stuff, I played with an app called TCPTune (I think) but couldn't accomplish anything, I'm totally ignorant of the network stuff.
Re: No problems here
leek said:
In Settings/Connections/Connections, go to "Edit my proxy server" and select "Advanced". HTTP server should be set to 216.155.165.50:8080. Any other HTTP settings should be cleared.
Click to expand...
Click to collapse
Holly crap I made this change (still with full Tmob internet plan) and a few registry edits based on your Netfront settings (probably butchered my registry) and manually forced a connection via my WAP settings and THEN LOADED GOOGLE OVER GPRS!! FULL HTML GOOGLE, NEWS GMAIL, IMAGES, ON MY JASJAR VIA GPRS OMG!! I'm really feeling very strong emotional feelings of like towards you right now Leek! :lol:
I'm having some trouble with google local not returning results (starts to load a page with a text box and then stops), not sure why but I suspect it's a problem with my hacked up user agent registry settings.
So, here's my question - I really don't mind paying the full $20 for regular GPRS (and wouldn't want to worry about full access via the $4.99 tzones going away), how do I either make this work using my regular GPRS settings (so I don't have to use an alternate connection) or how do I get the WAP settings to work as my primary settings for all programs? I was able to update my feeds and load images over this WAP settings just fine, but when I tried to check my email or load Agile messenger it tried to load my regular GPRS settings.
In order to figure out exactly which change made this work I went back and reset my PPC to a backup from last night. The only registry edits I have now are my old ones that made PIE show the version as "MSIE 5.5" & the platform as "Windows NT 5.0". Other than the changes below, I'm using the T-mobile CAB settings from i-mate.
I went into settings > connections > and below My Work Network I went to Manage existing settings and then clicked on the Proxy Settings Tab. The two check boxes were already checked but the proxy server was blank so I entered the 216.155.165.50 and then click on advanced. and it then showed that server under Type HTTP but the port was 80 not 8080, I then clicked on the HTTP server and edited the port to 8080 and then hit ok. I left all the other servers that were listed as is.
From the main Connections > Settings screen I then clicked on manage existing connections, it brought up the T-mobile WAP connection and then I click-held on that and selected connect. I then loaded PIE, navigated to Google and grinned as it loaded everything.
Under this connection type most other web pages I've been trying work fine, although some (like howard forums and search.yahoo.com) don't work. *edit hofo might be down right now*
The problem I was having initally with Google local (via web, haven't tried the local java app) is resolved and it now loads fine, as I suspected it must have been my hacked up user agent registry settings. I'm now also able to check and send POP email with this WAP connection, Agile Messenger connects to the servers.
Big thanks to leek for posting this fix here, now how can I make this my default connection and should I try to downsize my account to just the $5 tzones account?
found how to make it the default connection method (connections > settings > advanced > select networks > and then set the top drop down to "my work network".
Leek, buddy, I owe you a case of beer... This had been driving me nuts for 6 months, you solved it!!!
hi galt and leek,
I'm so excited to read that you guys succesfully solved this.
i could not try it out anymore, I changed my T-Mobile plan yesterday, I removed my total internet plan as I don't want to pay $30 per month without even able to access my primary email account: Gmail and google around.
SO, can you give summary again how to make this works?
I assume no extra application to install beside all standard application built in WM5.
Pls clarify:
1. Get T-MobileWeb /t-zones plan ($5.99)
2. set the proxy setting for HTTP with the port 8080 and left others empty (including the SOCKS, WAP)
3. Use the APN: wap.voicestream.com
Do I miss anything? Any reqistry setting I have to make?
That's it? And you can have full access to the internet? Can you clarify if Gmail is working via POP3?
I tried the proxy setting when I still had my total Internet plan but it did not work out. :`(

T-Mobile MMS/GPRS Question

For some reason I've done this a thousand times but its not working this time. I'm pretty sure I've set this up right but its not working. 1st question: Is it possible to send MMS messages through 'internet2.voicestream.com'? It works through 'wap.voicestream.com', but then GPRS/EDGE wont work through that, it will only work through 'internet2.voicestream.com'. In addition to that, the auto switch isn't working for me. The MMS is trying to use 'internet2.voicestream.com' and the GPRS/EDGE is trying to use 'wap.voicestream.com'. 2nd question: Is there a way to set this up MANUALLY, without a provisioning cab? I hate those things, they add in other customizations that I don't like or want.
hiimcliff said:
For some reason I've done this a thousand times but its not working this time. I'm pretty sure I've set this up right but its not working. 1st question: Is it possible to send MMS messages through 'internet2.voicestream.com'? It works through 'wap.voicestream.com', but then GPRS/EDGE wont work through that, it will only work through 'internet2.voicestream.com'. In addition to that, the auto switch isn't working for me. The MMS is trying to use 'internet2.voicestream.com' and the GPRS/EDGE is trying to use 'wap.voicestream.com'. 2nd question: Is there a way to set this up MANUALLY, without a provisioning cab? I hate those things, they add in other customizations that I don't like or want.
Click to expand...
Click to collapse
I've been using the T-mo cab since day 5 (days 1-4 I was racking my brain trying to get MMS to work) and it configures the connections as follows:
-Use internet2... under "My ISP" (or "T-Mobile US" in your case)
-Use wap... under "My Work Network" and change the "Connect via:" setting under MMS settings appropriately. Also, proxy settings are enabled for this connection ("This network connects...." and "This network uses..." both checked, proxy server blank, and under advanced settings: WAP server is: 216.155.165.50:9201)
-Network management (under the advanced tab of connections) => "My ISP" in the top, and "My Work Network" in the bottom.
The autopick within a connection never seemed to work for me, but the above works fine. In order to send an MMS, you must first disconnect from your GPRS/EDGE connection (alternatively, MMS will be the first to connect when recovering from a dropped data connection).
Hope that helps, if not just run the provisioning cab...hell-of-a-lot easier and I don't see what "other" things are added, all it does is set up the network connections and all the settings, nothing more, nothing less. Filename of the one I've been using for quite some time is T-Mobile_USA_Internet_UNI_SA_V2.0.CAB
glhs509 said:
I've been using the T-mo cab since day 5 (days 1-4 I was racking my brain trying to get MMS to work) and it configures the connections as follows:
-Use internet2... under "My ISP" (or "T-Mobile US" in your case)
-Use wap... under "My Work Network" and change the "Connect via:" setting under MMS settings appropriately. Also, proxy settings are enabled for this connection ("This network connects...." and "This network uses..." both checked, proxy server blank, and under advanced settings: WAP server is: 216.155.165.50:9201)
-Network management (under the advanced tab of connections) => "My ISP" in the top, and "My Work Network" in the bottom.
The autopick within a connection never seemed to work for me, but the above works fine. In order to send an MMS, you must first disconnect from your GPRS/EDGE connection (alternatively, MMS will be the first to connect when recovering from a dropped data connection).
Hope that helps, if not just run the provisioning cab...hell-of-a-lot easier and I don't see what "other" things are added, all it does is set up the network connections and all the settings, nothing more, nothing less. Filename of the one I've been using for quite some time is T-Mobile_USA_Internet_UNI_SA_V2.0.CAB
Click to expand...
Click to collapse
on the contrary. when you open the cab you find all sorts of new favorites, changed home page, setup.dlls, and other customizing crap.
i've tried your way in the past. it does work. but i also know there is a way to get the auto pick to work. it has worked in the past. i just cant figure it out again.
hiimcliff said:
on the contrary. when you open the cab you find all sorts of new favorites, changed home page, setup.dlls, and other customizing crap.
i've tried your way in the past. it does work. but i also know there is a way to get the auto pick to work. it has worked in the past. i just cant figure it out again.
Click to expand...
Click to collapse
Dunno which CAB you've been looking at, but the one I use has 4 files: an XML file for network settings, registry settings file (for MMS), and Check/Recheck executables for installation. No changes to favs, home page, etc...
The is the same one I've been using since grabbing from I-Mate's website back in Oct. '05.
glhs509 said:
Dunno which CAB you've been looking at, but the one I use has 4 files: an XML file for network settings, registry settings file (for MMS), and Check/Recheck executables for installation. No changes to favs, home page, etc...
The is the same one I've been using since grabbing from I-Mate's website back in Oct. '05.
Click to expand...
Click to collapse
well the ones from tmobile's extended rom do. and quite simply put, i dont want to use a provisioning cab.
now the question at hand is... has anyone gotten the auto pick to work with manual configuration and not with provisioning cabs
Odd wap.voicestream.com works fine for me for my edge connection. Makes it real easy to send an MMS no dropping connections or anything. I've used the above mention method using two different settings before works fine but not the autopick method.

Email Setup/Connection Problem

Hi guys, I been browsing the forum for a while - decided to sign up now due to getting hold of my first smart phone.
I've set up my email account (pop3) it worked the first time yesterday, received and sent emails.
Now today, when I receive I get nothing, no messages, and when I send one i get this message:
"cannot connect with current connection settings. the change your connection setting, tap settings."
clicking on settings brings up the t-mobile settings tab etc, but I'm not sure what to change here as I'm pretty new to all this!
and I'm just wondering if I need to change anything - as it worked yesterday but not now even though i haven't changed anything.
Any ideas?
Thanks in advance.
I used to get all kinds of hassle like this with my HTC Advantage. It would work perfectly for a while, then it would not allow access, so I'd have to re-input the SAME settings all over and it would seem to work again (fortunately, it seems to be pretty well behaved nowadays!)
So long as your pop3/send/recieve/SMTP settings are all good [make sure that login names etc are all as your email provider states, usually full email address and password and smtp/outgoing *DOES* require authentication]- sounds like you might want to check on your connection settings (I assume that the internet is not working either? Or MSN messenger?) B4 going into settings you will need to find out EXACTLY what your APN (access point name) address is for your specific carrier (there are typically several ones per carrier - usually one for contract and one for PAYG) and the user name and password.
Then check/update your connection settings. You can go and edit the existing setting - you will need to choose a name for it (there should be a default) and then you may have to 'select a modem' - typically I select 'Cellular Line (GPRS, 3G)', as it works best for me [on another device however, I select GPRS only, as there is poor 3G reception here in the office and it causes the connection to find a 3G signal and try to connect to it, to no avail though and thus it drops the connection - but hopefully you wont experience this!]
Next update your: 'APN' and the 'User Name' and 'password' (those 3 things will be supplied by your carrier) and save it. And HOPEFULLY that should do it - it can get a little more complicated than that, but I'm hoping that you dont have to get into setting up work networks/proxy servers etc - I can do that and have some data for it, but I'm not very good at exaplaining it I'm afraid it's something I've learnt on a trial and error basis, as I'm not a techy/network specialist AT ALL
HTH
double post*
thanks for your reply!
as far i know all my email info is fine, but I shall try again after work. only details I might have to get is t mobiles. might have to look on the net. but i'll try what you've suggested.
but the net is working fine! I'm using it now...will give it some trail and error.
thanks, and till later!
In which network are you? And which country?
Hello - I'm on t-mobile in the UK
I'm thinking of doing a total hard reset - now my googlemail isn't working ! and that was yesterday.
Just for good orders sake:
T-Mobile APN Configuration
For both contract and pay-as-you-go T-Mobile customers in UK the following APN settings are used:
Name: TMobile GPRS
GPRS APN address: general.t-mobile.uk
Username : user
Password: wap
- other settings can be left blank.
Apologies if you already know how to do this, but I just checked on the HD2 and you do the following;
GOTO the Settings tab (last one).
Hit MENU (bottom right)
Hit CONNECTIONS icon
Hit CONNECTIONS
Select (if you're accurate enough.... ) 'Manage Existing Connections' and follow the path - you may want to just re-input the above to make sure you know all is well then save it (finish)
Just a thought.
Thanks alot for that blackblade, i can use that as reference, will try again in abit - I've done a phone reset for now.
cheers fella. very helpful.
well guys, I've tried checking and changing those details - still no joy. Not sure what to do with this now to be honest!
Not sure if you've resolved this, but I had the same problem with t-mobile.
You need to deselect "use proxy server to connect to the internet" in the t-mobile internet settings, for some reason this gets selected on set up. Once you've done this you should be away!

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