Database Users

Call quality - seems a little 'tinny' to me?

I've just received a Mini S and so far fairly pleased with it however I'm fairly disappointed in the call quality - I currently use a P900, C500 or 6630 and all have crystal clear call quality, at least on the speaker end, the C500 seems a bit dodgy in less than perfect reception. With the Mini S it sounds almost like there's a slight vibration at the top of the phone, when I use it on speaker phone it's fine.
The reason I ask is that I would like to know if this is something I simply need to put up with, or if it's something which would be better with a replacement Mini S.
Thanks,
John

Johnmcl7 said:
I've just received a Mini S and so far fairly pleased with it however I'm fairly disappointed in the call quality - I currently use a P900, C500 or 6630 and all have crystal clear call quality, at least on the speaker end, the C500 seems a bit dodgy in less than perfect reception. With the Mini S it sounds almost like there's a slight vibration at the top of the phone, when I use it on speaker phone it's fine.
The reason I ask is that I would like to know if this is something I simply need to put up with, or if it's something which would be better with a replacement Mini S.
Thanks,
John
Click to expand...
Click to collapse
This is exactly what i thought! I came from using a couple of motorola's (which i thought were excellent quality). I have had my Mini S for a month now and you get used to it. Soon you wont even notice it.

if the slight vibration is the same thing i notice its because its too loud for its speaker. its a known issue and they're resolving it with the next rom update (imate is atleast) lets hope they don't tone it down to much.

this is an ongoing issue with imate.... i mean they had the same thing with the imate jam where the sound quality was really bad and they carry on with the wizard...
can't they do something right for once.........

Thanks very much for all the responses, your replies were just what I was looking for.
My main problem is I'm still within the cooling off period and trying to decide whether to keep the Mini S or not - I only have a limited contract so I can't make long calls on it, my other sims are Vodafone and Orange but I can't unlock the device unless I'm keeping it so they're no use.
John

Get a headset
My advice would be to get a good quality bluetooth headset. The call quality is much better so it's not a reception things AKAIK. Plus, you are safer on the move.

Yes.. Just picked up a Jabra JX10 and the quality is very clear.

First, the o2 branded mini s is already sim unlocked - well, mine was.
I also found the ear speaker sounded bad compared to my K700, also everyone I spoke to said "Are you in the bathroom?" So the mic must sound equally as bad to others.
I've got used to the sound on mine now, and with tomtom navigator, a 2 gig memory card and all the o2 software gone, I'd not change it for any other phone out there at the moment
Also, the sound quality improved on my bluetooth headset when I did a firmware flash, just seems louder now than before.

davebo: I do have a BT headset so I'll probably use that, I was fairly sure it was a speaker issue as the quality seems fine on speakerphone
a1laserboy: Interesting, when did you get yours? I did ask about the lock status and was told it was locked, but an unlock tool was available here, I'll check with my Vodafone sim later - that would be great if it was unlocked.
John

I find the call quality fine to be honest. If you want bad quality calls, use the samsung E720. Now thats bad !

Johnmcl7, I got mine 3 weeks ago from an o2 shop. I am also on Vodafone. I just poked the voda sim in and away it went. You'll need to get your gprs settings sorted out (I got my local voda shop to do it - and sold the salesman on getting one on o2 data tarrif :lol: after I left the shop, he called all his friends to tell them, then went and bought one)
Incidentaly, I asked the salesman in the o2 shop if I'd void any warranty by flashing/removing o2 software, and he said it will not effect it. It'll be interesting to see what happens in the event of a claim.

I'm feeling rather daft now - I did ask about the lock status on another board and was told they were locked, so I didn't test it. However, I popped my Voda sim in this evening and no problem at all, it booted up and logged onto Vodafone - just finished a 40 minute call with my brother. Although the call quality is not great, as mentioned here you get used to it quickly which is why I wanted to try a longer call.
Thanks again!
John

knowsleyroader said:
I find the call quality fine to be honest. If you want bad quality calls, use the samsung E720. Now thats bad !
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Click to collapse
agreed, I had a E700 before this and the sound quality was real bad in anything less than perfect reception, voices kept breaking up.
This phone you can get used to as long as the speaker volume is not up too high. when it is i am noticing this problem, if you want it that loud you should use the speaker fone as this can cope with the volumes you maybe pushing the earpiece to!

Sound problem

There is no sound. I plugged in the head phones and i can hear out of that, but when i unplug it, i get no sound. It's like its still plugged in. Can anyone help me, or has anyone else experienced this?
sorry i have an o2 xda neo

Might be another instance of a known design issue with Prophet. Many people have hit this problem - mine did this and needed to be returned for repair.

Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.

How long mate? 2 hours? 3? I wish it had worked that way. I tried everything... still no sound. I think it is a crappy hardware. I think HTC should collect all prophets... I mean if it were a decent company.

Its just a little lower quality hardware, I agree.
If that doesn't work, try soft resetting. If that doesn't work, try hard resetting.
Its better to try all options before sending it in to the service centre, where it'll get screwed around and probably be kept for 2 weeks or something, due to "unavailability of parts"..

It is not working, removing and inserting again n again, some other method, i will have to try to open it, as it is not under waranty and it is also without bill, plz suggest me something

This seems to be a major problem with the HTC Prophet as a whole regardless of the branding. I have returned mine to Orange for a replacement, they confirmed that it was hardware failure. I thought that I might have just got unlucky with a bad batch, but looking across the NET and here, it appears that all brands based on the HTC Prophet are failing.
Obviously, shoddy manufacturing, I guess HTC did a little penny pinching with the speaker system.

I have same issue with my dopod 818 pro the plug and unplug trick did not work for me I have to send my to http://www.PocketPCTechs.com they have the device repaired for me now my device is back to business now..

I have the same problem here but i bit different... i was using an external speaker system, when i unplugged the jack from my spv m600 i did't get any sound the only sound i have is when i receive a call then i hear the ringtone but when i pick up i don't hear anything and probably the other side doesn't hear me...i tried to put the jack in and out but no results now i am obliged to use my phone with the headset...

same problem...solved!!
hi, today i had the same problem...no sound at all after i unplugged an external sound system. I plugged again the 2.5mm and unplugged it very fast a few times untill i got my sound back!!!
good luck
pixie

My m600 has been back to Orange for repairs for this problem. Works again perfect now.
Robin

PhoenixAG said:
Try putting the headphone jack in again and then out. Repeat like this for a while and your sound will come back on. If it doesn't, repeat faster.
This is a known issue where the sound disappears. Basically, a switch needs to be flipped for the prophet to know that the headset is out. Sometimes, this switch doesn't get flipped and the prophet thinks the headset is still connected, while actually its not.
If my solution sounds a bit crazy, it is...but its the only way and you don't need to send it in for repair. Search around and you'll find the same solution everywhere. People have also used a safety pin. But best is the headset jack itself.
Click to expand...
Click to collapse
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!

DrStein666 said:
I had the same problem today, googled, found this thread, followed your solution..... and it works fine again!
Thank you very much!
Click to expand...
Click to collapse
Does not always work.
It did not do the trick for me for sure. Orange had to repair it for me.
Robin

sound problem fixed by yourself
Hi all!
very easy! Just plug-in and plug-out hand-phone abit strong, it will get back!
lucky!

Thanks !
Worked for me !
Youpy

Big problem: noise in speaker when calling/receiving calls

Hi there,
i'm stuck now with a very strange problem.
I was playing with the A2DP patch when i discovered that my prophet is making noise in the built in speaker when i'm receiveing or making calls.
After 2 hard resets (the Clean Data and the Camera/Comm buttons + reset methods), it's still the same. I can't use the phone as a phone!
Also same with headphones. It sounds like the volume is way too high. Almost unintelligible.
Only in Bluetooth it works correctly.
Any ideas?
It is a O2 XDA flashed with French QTEK S200 ROM, so of course waranty is gone
Help help help

Hi there.
Nobody had the same issue with his Prophet?
After some investigation, i came up with the idea that it was because i was using Wireless Stereo with an A2DP device, but it suddenly came back, and even with Bluetooth disables/devices deleted/unregistered from the phone, it's still the same.
I don't know what to do. I'm forced to use my Bluetooth headset to use my phone :?
I didn't try yet Hard Resetting my device, but the other day, when i wrote the previous post, it didn't help.
So, You, who are reading this, please give me some advices
I'm lost.

i have the problem in the other one, in the normal use the sound is sooooooo extrem loud. in the bluetooth mode works it perfekt.
nighty

Well, it depends how you see (hear) the issue.
I call this noise, but in fact it seems that the sound is pushed to the max. I can hardly understand the words people say to me through the built in speaker.
Maybe we have the same issue, but i call it "noise" and you say "extremely loud".
Do i understand well that you're living with this?
Did you also played with A2DP patch? Or is the origin of your issue different?
Personnally, i'd like to find a solution.

yes i played with A2DP patch and i wont life with this probelm.... i send mails to www.qtek.ch, www.swisscom.ch, www.daanguard.ch, www.teleservice.com and a lot of other Qtek supporters.....
in this moment i use only bluetooth for all calls. but this ist not really a final solution.
nighty

Good,
i don't feel alone now
If one of them answers you, please let us know on this thread.
Maybe there are also other people with same or similar issue that are too shy to say it here
They'll like also to know how to fix.
I can't believe we're just 2 with this issue :roll:

Nightly,
did you have an answer for all the emails you've sent?
I'm planning to flash an O2 ROM back to the XDA Neo and sent it to repair, but if you've found the solution, i'd be happy to read it before i go to Germany.

nighty said:
yes i played with A2DP patch and i wont life with this probelm.... i send mails to www.qtek.ch, www.swisscom.ch, www.daanguard.ch, www.teleservice.com and a lot of other Qtek supporters.....
in this moment i use only bluetooth for all calls. but this ist not really a final solution.
nighty
Click to expand...
Click to collapse
Hey, i was wondering did u ever find a solution for this problem as i have not 1 but 2 prophets with this problem thx

Tytn mute, Help needed

First of all Hi to the whole community by a new noob member.
I upgraded to WM6 thanx to you 2 weeks ago.
Now the problem :
My Tytn is mute.
No sound at all.
No ringing, no playing, no sound at all.
Can someone help me?
It worked fine till yesterday.
It has not been hitted.
I tried Soft and Hard reset, same problem.
It seems an hardware problem (I thought it was a SW problem before hard reset)
Olipro and WM6 Htc version (Italian) on board.

devilman said:
First of all Hi to the whole community by a new noob member.
I upgraded to WM6 thanx to you 2 weeks ago.
Now the problem :
My Tytn is mute.
No sound at all.
No ringing, no playing, no sound at all.
Can someone help me?
It worked fine till yesterday.
It has not been hitted.
I tried Soft and Hard reset, same problem.
It seems an hardware problem (I thought it was a SW problem before hard reset)
Olipro and WM6 Htc version (Italian) on board.
Click to expand...
Click to collapse
Do you get in-call sound?
Mike

no, no sound at all.
No ringing when i receive a call, no sound when playing back videos or songs, no music on games, no system sounds... MUTE
It seems something connected with the speakers, but the really strange thing is it worked till yesterday...

devilman said:
no, no sound at all.
No ringing when i receive a call, no sound when playing back videos or songs, no music on games, no system sounds... MUTE
It seems something connected with the speakers, but the really strange thing is it worked till yesterday...
Click to expand...
Click to collapse
What I'm trying to get at is, is it just the rear speaker or the front earpiece as well? The things you mention use the rear speaker. If you dial your Hermes from another phone and pick up can you hear sound through the earpiece speaker?
Mike

yes, it's only the rear speker.
The earspeaker works fine.

devilman said:
yes, it's only the rear speker.
The earspeaker works fine.
Click to expand...
Click to collapse
Ok. With luck it's just the push on connector for the speaker that's come loose. Not uncommon. If you are not worried about the warranty then see here:
http://forum.xda-developers.com/showpost.php?p=1376254&postcount=2
Mike

first of all thanx a lot for tour help.
2 more questions :
1) the phone is 3 weeks old : do tou think the problem could be the one you mention with a new cell like mine?
2) The phone is under warranty (i dont have problems opening things ) Do you think it is better to bring it to an assistance centre or not?

devilman said:
first of all thanx a lot for tour help.
2 more questions :
1) the phone is 3 weeks old : do tou think the problem could be the one you mention with a new cell like mine?
2) The phone is under warranty (i dont have problems opening things ) Do you think it is better to bring it to an assistance centre or not?
Click to expand...
Click to collapse
If it's only 3 weeks old then I would certainly get it checked under warranty. IF it's the connector then it might not have been firmly pushed on from the start. If the speaker is blown then definitely go for warranty as the speaker is not easy to get a hold of.
So although it's an easy fix just remove the back and you see the connector, it is too much to risk your warranty if it turns out to be more serious! Only problem may be returning the ROM to an acceptable one before getting a repair.
Mike

yes, this could be a problem.
I hope they will not make objection for WM6 (it's the HTC official relaease) but i think i shiul reinstalla the old bootloader, am i wrong?
is it possible ? where do i find it here ?
I'd really like to make it by myself, the problem, i think, is that the little label "void" has to broken and with it the warranty, hasn't it?
Where can i find an How TO disassemble the Tytn?
Again, thank you very much.

[Q] Echo in calls

Does anybody else have problems where the person you call hears them selves talk? There voice is echoing!
Does flashing a custom rom stop this or is it because of the Crystal Talk stuff?
Thanks

It is possible that you're using speakers and the voice is so loud that they actually hear themselves? If you have not flash a custom rom and you're on official rom then no, you should ask the company to look into this if you still have the warranty.

shad0wboss said:
It is possible that you're using speakers and the voice is so loud that they actually hear themselves? If you have not flash a custom rom and you're on official rom then no, you should ask the company to look into this if you still have the warranty.
Click to expand...
Click to collapse
It's not on loud speaker and the volume is at the lowest point. I only got it on Thursday arranged for it to go back.

Does it do it everywhere? I have had problems with all of my tmobile phones on occasion. Not sure why. My last phone used to do it all the time. Very annoying. Only had it happen once with the defy in the last month.

someAZdude said:
Does it do it everywhere? I have had problems with all of my tmobile phones on occasion. Not sure why. My last phone used to do it all the time. Very annoying. Only had it happen once with the defy in the last month.
Click to expand...
Click to collapse
Never had it before with any phone I have owned. It's seems to be worse when i'm outside when the wind is hitting the second mic, also when this happens it sort of makes it sort of sound like i've got my head in a box when I talk. Hope that makes sense? Iv'e tried all the call quality settings but it's still the same. It has to be this Crystal Talk Type or what ever it is..
Thanks for the reply guys.

Our of curiosity, while this is happening, have you tried opening the usb cover to see if that changes the sound. There is at least one report of a "pressurized" effect on the Defy (as it's sealed) causing sound issues, relieved when the ysb cover or battery cover are removed.

scrannel said:
Our of curiosity, while this is happening, have you tried opening the usb cover to see if that changes the sound. There is at least one report of a "pressurized" effect on the Defy (as it's sealed) causing sound issues, relieved when the ysb cover or battery cover are removed.
Click to expand...
Click to collapse
hhmmmmm interesting, I did think about the hands free speaker being behind the battery cover when I tried calling someone and they said it was terrible echo.
I'll go and try it and let you know.
Thanks

echo?
hi guys. i have a real problem here.... when i call a friend or anyone else i can hear my voice repeated after 1 second just like an echo. many times i cant even hear what they are saying to me because i just listening my voice again and again.. i dont think that i am the onlyone with that problem because another friend who has a dhd rooted just like mine different roms has the same problems.... thnx for any help..

patomo09 said:
hi guys. i have a real problem here.... when i call a friend or anyone else i can hear my voice repeated after 1 second just like an echo. many times i cant even hear what they are saying to me because i just listening my voice again and again.. i dont think that i am the onlyone with that problem because another friend who has a dhd rooted just like mine different roms has the same problems.... thnx for any help..
Click to expand...
Click to collapse
hey im having the same problem with my new defy plus phone? did you find any solutions

Please ask all questions in the Q&A section. Thread moved there.

Even if this thread is old, is there a solution?