cracked screen!!!! - Advantage X7500, MDA Ameo General

Well i was real clever today went to a carboot had my ameo in the back pocket and jumped into the car seat still half asleep, and my phone is now cracked across the width of the screen so its bust however i have insurance and will be getting a new one anyday is the leftover ameo any good asuming they dont want it back for my or others development purposes? it does work but the touch screen is not responding and after h/r i cant get the phone to align screen so it wont go to next set up screen... Cheers all and remember dont sit on your Ameo........................................................... Please...

see if you can hang onto it
can i get the keyboard part from you?, want an english one lol

post image pls.

spzero said:
Well i was real clever today went to a carboot had my ameo in the back pocket and jumped into the car seat still half asleep, and my phone is now cracked across the width of the screen so its bust however i have insurance and will be getting a new one anyday is the leftover ameo any good asuming they dont want it back for my or others development purposes? it does work but the touch screen is not responding and after h/r i cant get the phone to align screen so it wont go to next set up screen... Cheers all and remember dont sit on your Ameo........................................................... Please...
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Click to collapse
First, sorry to hear about your device. Bummer. I keep it in my back pocket sometimes and I hope I never forget to take it out.
If you're able to keep it, please do donate it for development. Midget_1990 is the one you want to make arrangements with if you don't mind donating it to the cause. This will help us start earlier than previously. Once we get Midget_1990 his phone we can send it to another developer I have in mind. Thanks for the post and offering to help. Let's keep our fingers crossed.

insurers arent open today (how lazy) and as i have no phone or digital camera cant post pics its right accross the screen top to bottom. if i can hold on to it or as much as possible might just send in the main device minus battery keyboard etc i will try posting whats available to Midget_1990. will let you guys know tomorrow assuming i get it sorted and hope to get it back soon ........

spzero said:
insurers arent open today (how lazy) and as i have no phone or digital camera cant post pics its right accross the screen top to bottom. if i can hold on to it or as much as possible might just send in the main device minus battery keyboard etc i will try posting whats available to Midget_1990. will let you guys know tomorrow assuming i get it sorted and hope to get it back soon ........
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Click to collapse
Perfect. Thanks for this.

no problem its all for the greater good of the community and users like me..

spzero said:
no problem its all for the greater good of the community and users like me..
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Click to collapse
if you're using the t-mob insurance they'll want the other one back, and make sure if you get it swapped in t-mob store that you take in everything that came with it, to send back, otherwise they'll charge you full retail price! I've found it best to take the unit and new battery from the offered box and leave everything as is.. this from exchanging 3 universals through that scheme..

They definitely will not send you a new battery and yes you will be charged for anything you don;t return.
I had a nightmare year last year with my Universal - without being aware when I knocked it the screen cracked three times. Each time Orange replaced but I life in fear of my Advantage bought from a 3rd party along with a Vodafone contract (T-Mobile doesn't exist around here) which is only on the house insurance.
So please don't post it this subject you're making me nervous!

mort29 said:
They definitely will not send you a new battery and yes you will be charged for anything you don;t return.
I had a nightmare year last year with my Universal - without being aware when I knocked it the screen cracked three times. Each time Orange replaced but I life in fear of my Advantage bought from a 3rd party along with a Vodafone contract (T-Mobile doesn't exist around here) which is only on the house insurance.
So please don't post it this subject you're making me nervous!
Click to expand...
Click to collapse
Have you tried approaching one of the mobile phone insurers for your own contract. Phonesafe thru T-mobile charge £8.99 pcm - I wonder if they would provide a policy to you direct. Must be worth trying because your house policy excess may be quite high?
A quick google shows lots of mobile phone insurers - see for example: Mobile Phone Insurer reviews
Maybe then you can read this thread without squirming!

fards said:
if you're using the t-mob insurance they'll want the other one back, and make sure if you get it swapped in t-mob store that you take in everything that came with it, to send back, otherwise they'll charge you full retail price! I've found it best to take the unit and new battery from the offered box and leave everything as is.. this from exchanging 3 universals through that scheme..
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Click to collapse
I am on my fourth Ameo (1st one GPS stopped), the following ones have all been faulty replacements (until my most recent one, which works).
The point is that when I did the first exchange it was in a T-mobile store and I needed it urgently. The GPS had just stopped working but I did not have the box with me. I asked them to do an exchange on the undertaking that I would bring the box into the store the following week to swap it over. However, when I went in the following week, they said they had sent the other box (i.e. the box from the exchanged one) away and didn't need my box.
The other exchanges have all been through T-mobile's call centre - they send out (by courier) a new handset (not including keyboard, battery, screen protector etc) and take the old one away at the same time. It worked quite well - they given you a morning or afternoon slot, which the courier seemed to stick to. If you don't hand over your handset, they don't hand over the new one!!!

well alll i managed was an extra styli, and replaced my keyboard/case and phone so there all shiney but no extra. damn but i tried my best sorry guys, maybe i can 'lose' it next time and theyl never know....

Just installed pocket hack master and it shows stable @ 728 Mhz my old one couldnt even run stable at 663 only at 624 i know many havent being able to overclock but now i can

Related

8525 Got Ran-Over ***Pictures Added***

I'm trying gather opinions for my sister on what one might do if their device (8525) got ran over. The lower right corner of the top is smashed a bit, disfigured in the right area where the keyboard slider doesn't open perfectly (but it still opens/closes), the worst damage however, is that while the touch screen is intact - not a scratch, what is underneath has been damaged - all you see is backlight, and ironically, what looks like an image of a tire mark on the bottom of the screen. So, I can't tell if the OS is loading, but the screen lights up in response to the power on button. It will dim after 10 sec's, and get bright upon screen tap.
1) Is this a no-brainer on what parts need to be ordered, and can it be self serviced? If so, what and where would you go?
2) Does this sound like HTC, or PPCTechs, etc. could fix for a reasonable amount?
3) Would you just sell it for parts only on eBay? Then use the money toward the Kaiser/Tilt/8925/et al when/if it comes out?
4) Other?
Thanks in advance for taking the time to offer your opinion.
scharnet said:
I'm trying gather opinions for my sister on what one might do if their device (8525) got ran over. The lower right corner of the top is smashed a bit, disfigured in the right area where the keyboard slider doesn't open perfectly (but it still opens/closes), the worst damage however, is that while the touch screen is intact - not a scratch, what is underneath has been damaged - all you see is backlight, and ironically, what looks like an image of a tire mark on the bottom of the screen. So, I can't tell if the OS is loading, but the screen lights up in response to the power on button. It will dim after 10 sec's, and get bright upon screen tap.
1) Is this a no-brainer on what parts need to be ordered, and can it be self serviced? If so, what and where would you go?
2) Does this sound like HTC, or PPCTechs, etc. could fix for a reasonable amount?
3) Would you just sell it for parts only on eBay? Then use the money toward the Kaiser/Tilt/8925/et al when/if it comes out?
4) Other?
Thanks in advance for taking the time to offer your opinion.
Click to expand...
Click to collapse
ppctechs.. htc would probably send it back
dont waste your time with ebay. unless you get a loaner in the meantime and are preordering the 8925 from cingular. let us know what you decide.
Buy a new one...no..wait for the Kaiser and buy that!
I suggested as an option she SELL the 8525 for parts on eBay to offset some of the cost of a new phone, as there are so many people out there that know what they are doing, and can salvage it (ie the battery cover, battery, stylus are fine - and I'm guessing the keyboard and lower internals are fine).
How do you pre-order the 8925 from Cingular/Att? I haven't seen it as an option! She was "this close" to running to CompUSA for the Advantage, but they soldout. Someone suggested the iToy, um, I mean iPhone, but the specs don't compare - and having Push/Exchange is critical. The 8925 really seems to have "all that and more". She'll probably wait for the 8925, unless it isn't released soon to the 9/3 estimation. We'll check into the PPCTechs, and see what they think in the mean time.
scharnet said:
I suggested as an option she SELL the 8525 for parts on eBay to offset some of the cost of a new phone, as there are so many people out there that know what they are doing, and can salvage it (ie the battery cover, battery, stylus are fine - and I'm guessing the keyboard and lower internals are fine).
How do you pre-order the 8925 from Cingular/Att? I haven't seen it as an option! She was "this close" to running to CompUSA for the Advantage, but they soldout. Someone suggested the iToy, um, I mean iPhone, but the specs don't compare - and having Push/Exchange is critical. The 8925 really seems to have "all that and more". She'll probably wait for the 8925, unless it isn't released soon to the 9/3 estimation. We'll check into the PPCTechs, and see what they think in the mean time.
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Click to collapse
oh okay, i didn't fully read your post i guess. selling for parts is a waste of time imo. i say fix the phone via ppctechs and then sell it before the 8925 comes out. use the money to help pay for it.
If she is already hinting at getting new phone, sell this one as broken and use funds for new Kaiser once its available. If you think you can fix it, buy a broken one and swap parts like housing, ribbon cable, etc. If she values the data on it either connect to computer and save what you can in files or try hard reset.
"what looks like an image of a tire mark on the bottom of the screen" sounds like a really cool screen btw, sorry Im not helping am I?
this thread is useless without pictures!
carnage=Cool
"this thread is useless without pictures"
-- I wanted to take a picture before she left, but forgot...I'll ask her to drop by and I'll add some
"If she is already hinting at getting new phone, sell this one as broken and use funds for new Kaiser once its available."
--I suggested the idea of PPCTechs, so we'll see. I think she is wavering between fixing and keeping, or selling as parts and getting the Kaiser/8925/Tilt. Getting an upgraded phone through this would take away some of the pain.
"what looks like an image of a tire mark on the bottom of the screen" sounds like a really cool screen btw, sorry Im not helping am I?
--Actually, it is quite cool...she saw it as tree's, I saw a tire track...sorta like the ink blot psychologists use.
Back in the wizard days i bought one that was damaged for $75 off ebay.. I salvaged it out and took the piece i needed and then sold other parts individually and ended up making money... total amount i got for all the parts was around $125...
I don't know how pocketpctechs price their work, but i got my JasJam repaired with them through the i-mate warranty and wasn't too pleased... they didn't fix the issues on top of that they didn't replace the "warranty void if removed" sticker. But i'd believe that they are going ot charge a lot of repair.
well best of luck and i 2nd the request for pics
Pictures are now added at the first post.
An update on her thoughts - if she sells it, is there any way to erase her data first. Also, any opinions on what she might ask as a fair price? This info might help her in deciding what is the best solution.
Thanks for all your help!
selling as is? 50 bucks
I recommend using My Mobiler, it's a remote desktop software where you can remote connect to your PDA using your PC, easy to use and installs itself on your PPC automatically. http://www.pdagold.com/software/detail.asp?s=1493
scharnet said:
Pictures are now added at the first post.
An update on her thoughts - if she sells it, is there any way to erase her data first. Also, any opinions on what she might ask as a fair price? This info might help her in deciding what is the best solution.
Thanks for all your help!
Click to expand...
Click to collapse
thank you for posting the pics!
but I was expecting way way,waaay worse damage
at the same time damm these are tough units hopefully mine nevers sees the tread of a a tire.
good luck.

Is the Universal worth $200 ?

Like a lot of people I've broken the mini-usb port in my Uni, thank goodness for Blue tooth,. I called the HTC service number to see if I could get them to re solder the port back on they said I need a new motherboard. My Uni works fine except that the batteries are slowly dying, but luckily I have a stand alone battery charger. In a nut shell the mother board is $200 is it worth it? There are so many new phones coming out that it really doesn't make sense to spend the money on it, but on the other hand rumors that TMO 3G network may support it give me a good reason to keep it. I truly like this phone and really don't want to give it up quite yet, so I ask you what would you do?
Oh yeah when I asked the service rep if was a G3/G4 board he had no clue the good part about it is that the US service center is in my town so I could drop it off and pick it up almost the same day.
Harry Tuttle said:
Like a lot of people I've broken the mini-usb port in my Uni, thank goodness for Blue tooth,. I called the HTC service number to see if I could get them to re solder the port back on they said I need a new motherboard. My Uni works fine except that the batteries are slowly dying, but luckily I have a stand alone battery charger. In a nut shell the mother board is $200 is it worth it? There are so many new phones coming out that it really doesn't make sense to spend the money on it, but on the other hand rumors that TMO 3G network may support it give me a good reason to keep it. I truly like this phone and really don't want to give it up quite yet, so I ask you what would you do?
Oh yeah when I asked the service rep if was a G3/G4 board he had no clue the good part about it is that the US service center is in my town so I could drop it off and pick it up almost the same day.
Click to expand...
Click to collapse
Of course it worth!!!
Go for it!
how bad is it? and where do you live? send me a pm if you want to keep it private. the reason i ask is if the pads on the board are ok, resoldering the connector is easy. for an experienced tech takes 5 minutes with a coffee break in the middle. lol. if you'd rather, i'll fix it for a lot less. let me know. i'll need to see pictures to confirm too.
Yes,
Soldering is quite easy. If you don't know how to do it, show it to someone with soldering experience.
The other choice is eBay: I bought my second unit for 142 Euro, which is about 200 US$. That was the price for a full functioning phone!
You might try to buy one with a broken screen for much less and exchange the board yourself.
I think 200 US$ for a new board is too expensive.
Cheers,
vma
If its working it surely worth it..
Yeah, I'll keep it...
When I talked to the HTC rep he said it was $200 to replace the mother board; but another rep called me back and said that HTC no longer supports it. The North American repair center is in my area, so they said take it over there and see, i haven't had time but i will just to see what the quote will be. as for the device itself, it still works I need a new battery barely holds a charge for the entire day, but it still an awesome device. But there are some new ones coming out ie. SonyX1 Eten's dual sim phone the Omnia and a host of others
I've had it for about 2 years and very little problems. Thanks for everyone support and will definitely keep it.
You're with T-Mo US, personally, I'd get a G1. $180, and it has Android... It's sickkkk.
"Not all the shiny things are gold"
At least now
Quote (in a year or two that Android OS gets mature & grows, and better devices made for it...)
Black93300ZX said:
You're with T-Mo US, personally, I'd get a G1. $180, and it has Android... It's sickkkk.
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Click to collapse
Yeah, Android looks good but I've learned a long time ago wait for all the bugs to go away before diving in. When Android has a form factor like the Uni I'll be all over it, I'm not a slider fan.
Me neither - either a candybar or a mini-laptop for me. Repair enough slides and flips not to ever want to touch one. As far as Universals are concerned, it's all in the definition. Once you will stop thinking of it as a cellphone and instead think of it as a mini-laptop and introduce it as such to your friends - you'll feel the advantages. You won't believe how many comments along the lines of "Wow, that's a tiny laptop you have there" and "How cool is that" I get every time I get my JasJar out. And then, of course, I go on and on about how it's so much better than a laptop, how I have everything I need not to use my computer, how I chat to my friends overseas on SKYPE, and on and on... haha
No doubt it is worth every bloody cent.
HTC customer service sux...
So this will be my last rant on this subject. I call customer service to get an RA# I explained to the rep what the problem is (note I have an O2 Exec in North America), she said that they didn't support that model, So I explained that its the same thing as the Tmobile MDA Pro at which point she says they support that model and gives me the RA#, but explains that they may not have the parts for it? I go to the repair center give them the RA# and wait after about 20mins. this lady comes out and says that we don't work on that phone but will have somebody else talk to me. The Product manager comes out and tells me that my phone is European and they don't work on it , at this point I tell him that its a MDA Pro with just a different housing he still disagrees that its a different phone that its not an MDA Pro(I'm in disbelief) so I asked if he had a motherboard for an Imate Jasjar or a Qtek or Vodaphone, basically every derivative of the Universal. He still argues that those are all different phones and they won't work,well since I was on my lunch break and did want to get pissed off i explained to him that he needs to understand the previous product line and that when I come back I want to talk to someone who knows what they are talking about.
I too can repair the USB connector for you, I'm UK based.
If you want it fixing let me know.

gutted, scratched a faulty hd2 that i planned to send back,

Has anybody had experience removing a screen scratch from their hd2?
i've only had mine for 5 days and its got a massive scratch on the screen, don't even know how it happened, i always keep my phones in a glasses baggy, my iphone is still mint after 18 months but today i was watching some youtube clips on my break and the screen was perfect, then put it on charge at work and when i came back to it it was really badly scratched, not sure if someone decided to have a look at it and dropped it while i wasn't there but needless to say i'm gutted, i was thinking of sending it back to o2 coz it has a few problems, random letters on typing and stuck messages, not sure if they'll accept it back even as faulty with this big scratch, any advice as to what o2 do with faulty phones? do they check them, bin them or fix them? it was bought over the phone btw, will they just write it off and send a new one because of the problems?
please help
I think you will struggle to get it replaced under warranty with a fat scratch, even if it didn't work at all, let alone a few issues that are (apparently) solved by updates.
Do you have any cctv at work? I'd be spitting mad and hunting for the culprit!
there is cctv but not in my department, and lots of people come in and out,
worst case scenario if o2 won't accept it back as faulty they'll just send it back as it is,
and if i'm lucky i'll get a replacement?
just been giving the screen a rub with some t cut and it seems to be helping with most of the scratch, there is just a 5 mm part that is deeper than the rest, do you think that would affect an exchange?
Maybe, you`ve got nothing to lose.....
Gotta be worth a try. Chances are they're only going to flash a new rom and ship it back anyway. Course, if you have insurance it COULD go missing....
insurance is what my work mate said, any recomendations for someone cheap but with full cover?
Just for the record, the random letters on typing and stuck messages thing probably won't be enough to get you a new device. These flaws are all over the place. HTC will tell you the 1.66 rom will solve those problems. And the 'not quite aligned screen' is also a thing that pops up here on a regular basis.
Hope you succeed.
Hello guys, sorry for hijacking this thread, but I have a very similar problem except without the scratched screen. The details are over here:
http://forum.xda-developers.com/showthread.php?t=627374
Basically, I sent it to HTC and it came back much worse than it was when I sent it to them. What can I do now? Send it back to HTC again or would O2 be better? Is there a way I can get a new phone?
Thx.
If you return it to O2, they'll courier out a new one and pick the "faulty" one up at the same time, so you would get a new phone straight away - they did this with my first HD2 which didn't recognise SIM cards.
What they do with the "faulty" one once it's couriered back is anyone's guess. You could be lucky and it just goes in a big faulty pile to be sent back to HTC. I would deny that it was scratched if they phone you up about it, but that's quite naughty.
Awesome, thanks elyl .
My phone isn't scratched in the first place. Hope it works out for the original poster too.
elyl said:
If you return it to O2, they'll courier out a new one and pick the "faulty" one up at the same time, so you would get a new phone straight away - they did this with my first HD2 which didn't recognise SIM cards.
What they do with the "faulty" one once it's couriered back is anyone's guess. You could be lucky and it just goes in a big faulty pile to be sent back to HTC. I would deny that it was scratched if they phone you up about it, but that's quite naughty.
Click to expand...
Click to collapse
what department at o2 did you use to get a courier exchange , what did you ask for and what problem did your phone have so that they exchanged it, cheers
sometimes the couriers themselves check out the goods if you are returning faulty handsets that have supposedly have no physical damage. ive had this happen to me a few times with my business units.
i would send it back to O2 anyway... if you have only had the handset for five days, explain that the screen is not "perfect". Its all about how you word it on the return form. Put down your other issues also.
This way when the courier turns up with your new handset and checks the goods and the return form (IF he has one) he will have no choice but to oblige.
stemoneymonkey said:
Has anybody had experience removing a screen scratch from their hd2?
i've only had mine for 5 days and its got a massive scratch on the screen, don't even know how it happened, i always keep my phones in a glasses baggy, my iphone is still mint after 18 months but today i was watching some youtube clips on my break and the screen was perfect, then put it on charge at work and when i came back to it it was really badly scratched, not sure if someone decided to have a look at it and dropped it while i wasn't there but needless to say i'm gutted, i was thinking of sending it back to o2 coz it has a few problems, random letters on typing and stuck messages, not sure if they'll accept it back even as faulty with this big scratch, any advice as to what o2 do with faulty phones? do they check them, bin them or fix them? it was bought over the phone btw, will they just write it off and send a new one because of the problems?
please help
Click to expand...
Click to collapse
Before I divulge this story I don't endorse this sort of thing.
My mate got the HD2 on an upgrade through O2, he sat on it within 24hrs and got a smudge on the screen, called them up and claimed there was a fault with the screen; which they then sent a brand new replacement. This promptly arrived and then by shear idiocy he managed to put it the through the washing machine the next day!
The device turns on but the back light has shorted, so you can see the GUI but only under strong light and it is basically unreadable. He will get insurance via O2 then claim next month saying he lost it. However the insurance does cost 10 pound a month; but still cheaper than 500...
azahoth said:
Before I divulge this story I don't endorse this sort of thing.
My mate got the HD2 on an upgrade through O2, he sat on it within 24hrs and got a smudge on the screen, called them up and claimed there was a fault with the screen; which they then sent a brand new replacement. This promptly arrived and then by shear idiocy he managed to put it the through the washing machine the next day!
The device turns on but the back light has shorted, so you can see the GUI but only under strong light and it is basically unreadable. He will get insurance via O2 then claim next month saying he lost it. However the insurance does cost 10 pound a month; but still cheaper than 500...
Click to expand...
Click to collapse
hmmmmm....
shady
but lol
Am I the only one who finds the people who break their phones and then try to weasel their way into a new, free handset annoying as hell?
My local HTC center used to offer courier exhanges for all HTC products, but not anymore. I called 'em up the other day to get my phone exchanged and they told me they no longer do it because people were abusing the service.
novaci said:
Am I the only one who finds the people who break their phones and then try to weasel their way into a new, free handset annoying as hell?
My local HTC center used to offer courier exhanges for all HTC products, but not anymore. I called 'em up the other day to get my phone exchanged and they told me they no longer do it because people were abusing the service.
Click to expand...
Click to collapse
no... you are not the only one who finds unscrupulous antics extremely irritating.
however,... some of the stories i hear are so ridiculous that all you can do is laugh.
the irony of it is, that when i ordered the phone it went through ok and the money came off my card, then i got a text a few hours after the order, saying they were out of stock, i rang a few days later to see when they expected fresh stock and the girl i spoke to re ordered it for me, 2 days later 2 phones arrived at my house delivered as one shipment, i could have sold one phone but being honest i rang o2 and explained they'd made a mistake, i sent one phone back the next morning,
my phone also has the landscape/portrait problems in internet explorer and calender apps, where if i open in portrait and switch to landscape the screen flicks back and forth fast until i pull the battery, i planned to send it for an exchange anyway as my mate who has one at work has none of my phones problems, its just my luck it got scratched

Stuck buttons

Hi
My imagio Start and back keys are stuck!!!
anyone else with the same problem!!!
Stuck Buttons
This is an issue with the Imagio. The only real fix is to have VZ send a replacement.
There has been a discusion on it here at PPC
http://forum.ppcgeeks.com/showthread.php?t=99190
And, if you look on the VZ forums there are more people talking about this.
mally2 said:
Hi
My imagio Start and back keys are stuck!!!
anyone else with the same problem!!!
Click to expand...
Click to collapse
yeah- like the guy said- a whole thread dedicated to the subject. and then you find out that even though you pay for insurance instead of getting a new phone they send you someone else's old phone that was broke and they fixed for you. nice. when my end button got stuck down i ended up ripping it off and fooling with it until it unstuck. had to use a little adhesive (totally lame) to make the cover stay on the actual button. definitely does not work as good. after that i started looking into all the ways i could to avoid using those buttons.
xda shutdown.
volume app's.
etc.
Mine stuck within the first 30 days so I made them give me another brand new one. They tried the certified like new thing with me but I wouldn't accept that. It did take a fair amount of *****ing on my part before they gave in.
Why would I pay for something new that doesn't last a month and accept a refurb?
So my point is, if your phone breaks soon after you bought it, don't accept anything less.
Also, I'm on my 3rd one. Verizon's policy after the 3rd one within a year is to get you into something different that's new and of "equal value" if you want. However, they will not openly tell you that unless you insist on it.
I'm on #2 and I am tossed between using the buttons as little as possible or as much as possible.
Added to Wiki
Hi guys, have just referenced this issue and thread in the Wiki. Hopefully some more travellers will find the info and offer some assistance.
freakin buttons
My wife and I both have Imagios. I have had mine replaced once already the buttons on the replacemnet are stuck and a new one is on the way. The buttons on my wife's are now stuck and she has a replacement on the way.
Verizon is telling me that they no longer let you get a different phone after 3 replacements. I would yell and complain, but what phone do they have thats better?
Add me to the list. Windows button decided to get stuck last night. I will say that it was particularly cold (36F) and I had been outside for some time, thus making the device fairly cold. When I depressed the button, I noticed that it was hesitant to move, then made an quiet yet audible *click* and that was that. I have a feeling that the defect lies in the membrane beneath the button and when exposed to cold, it becomes inflexible and cracks. I'm debating whether to actually go to the VZW store or call the customer service. If I actually go to the store, will they likely give me a new device (if stocked) or do they have refurbs in the store? So long as the refurb is in brand-new condition, it doesn't matter to me as I have a feeling this will just happen again. While I love this phone, I'm hoping warmer days will make this a non-issue. In any case, it's a bit of a bummer when virtually every day I have impromptu debates with a droid owner about who's phone is better. Last night, I lost.
gilbenl said:
Add me to the list. Windows button decided to get stuck last night. I will say that it was particularly cold (36F) and I had been outside for some time, thus making the device fairly cold. When I depressed the button, I noticed that it was hesitant to move, then made an quiet yet audible *click* and that was that. I have a feeling that the defect lies in the membrane beneath the button and when exposed to cold, it becomes inflexible and cracks. I'm debating whether to actually go to the VZW store or call the customer service. If I actually go to the store, will they likely give me a new device (if stocked) or do they have refurbs in the store? So long as the refurb is in brand-new condition, it doesn't matter to me as I have a feeling this will just happen again. While I love this phone, I'm hoping warmer days will make this a non-issue. In any case, it's a bit of a bummer when virtually every day I have impromptu debates with a droid owner about who's phone is better. Last night, I lost.
Click to expand...
Click to collapse
I am with you on the debate. I want to yell at Verizon to make them let me get out of this phone, but I wouldn't know what to get. I actually like this phone a lot. I like that I can goof around with it and possibly get android on it in the future.
mikebbass said:
I am with you on the debate. I want to yell at Verizon to make them let me get out of this phone, but I wouldn't know what to get. I actually like this phone a lot. I like that I can goof around with it and possibly get android on it in the future.
Click to expand...
Click to collapse
would be like able to get replacement buttons on ebay.... so i can fix them myself... LOL i cant send it back to verizon i live in india!!! sis gave me this phone as a gift
mally2 said:
would be like able to get replacement buttons on ebay.... so i can fix them myself... LOL i cant send it back to verizon i live in india!!! sis gave me this phone as a gift
Click to expand...
Click to collapse
any info
can i get replacemnt on ebay
mally2 said:
any info
can i get replacemnt on ebay
Click to expand...
Click to collapse
**** my send key is now stuck,..... though it works on pressure!!! damn!!!!! can i get replacement keys anywhre
If you have proof of purchase (IE original packaging,maybe a receipt), it may be worthwhile to contact HTC directly. I would assume that the phone was purchased w/o a plan and/or you're not a current VZW customer anyway. I would assume then that any defect/warranty issues would default to the manufacturer. I believe HTC has a 90-day warranty.
Hi
i tried conatcting local HTC india ,.,.,. they cant help.... can i get replacement on ebay or anywhere ... plssss its urgent
stuck buttons avoidance
I have a solution that seems to have ensured I don't have this problem. I placed a screen protector from my mp3 player across the buttons (since most screen protectors for the imagio only cover just the screen itself), and then using an xacto knife i carefully cut the excess mp3-screen protector around the outside edge of the send and end button and along the bottom of all the buttons such that the remaining film secures all the buttons together.
This seems to have some effect in stabilizing the buttons and making sure nothing snags on them or prys on them and it seems to keep my phone from having the problem reported here. I've had mine on for at least 3 months and not a single button problem.
yatman60 said:
I have a solution that seems to have ensured I don't have this problem. I placed a screen protector from my mp3 player across the buttons (since most screen protectors for the imagio only cover just the screen itself), and then using an xacto knife i carefully cut the excess mp3-screen protector around the outside edge of the send and end button and along the bottom of all the buttons such that the remaining film secures all the buttons together.
This seems to have some effect in stabilizing the buttons and making sure nothing snags on them or prys on them and it seems to keep my phone from having the problem reported here. I've had mine on for at least 3 months and not a single button problem.
Click to expand...
Click to collapse
Hi
well thats great!!! not sure what i can do now unless i get replacement buttons on ebay or any online stores
What exactly did HTC say?...They warranty these phones for one year, and they were released in october, so its not out of their hardware warranty period.
Is the ESN on this phone valid? Something isn't adding up here.
gilbenl said:
What exactly did HTC say?...They warranty these phones for one year, and they were released in october, so its not out of their hardware warranty period.
Is the ESN on this phone valid? Something isn't adding up here.
Click to expand...
Click to collapse
Hi
The problem is i got the phone from my sister who lives in US.... i live in INDIA!!! bangalore to be precise!!! So HTC say they wont help.... my sis will be back after 6 months... LOL
Ps whats ESN... is tht the IMEI!!!! well its GSM unlocked thats as far as i know
Here's an idea: Call HTC USA and pretend you're wherever your sister lives in the US. Explain the issue (leaving out the bought as gift, sent to india part) and then when they say they'll fix it (which, if the phone isn't stolen or otherwise they will) send it to your sis in the US and have her send it to HTC from a US address. I'm sure with the large number of questionable phones floating around india/asia they're hesitant to replace it. When in doubt, lie. You purchased a product and you deserve coverage. Don't let their resistance stop you; you're certainly not doing anything illegal, simply circumventing their "security" measures.
Spam taken care of, not linking to topic to help him spread his 'cause'.

[21 Dec] [Q] Selling my Beloved HD2. Head start here :)

Hello Guys
I am a very very happy owner of this amazing device, the allmighty HD2. As one of the early adopters I really know the true value of this beast, ahem, baby
Recently i've decided to sell this device as I need the cash for upgrading to a samsung nexus. I thought I would have enough cash to upgrade without sacrificing this device (i even had plans for putting it in a glass showcase and keep it in my living room ) bcoz i've taken care of it as if it was a part of me
It really looks like new after 2something years...
Anyways, I thought that I wanted to give you guys a shot before i put it on ebay, if someone is interested to buy this phone because i believe that only people in this community can really appreciate this device and its specs, history and future.
I intend to put it on ebay after xmas if nobody is interested here but because i have love thing for this device i would prefer to know it falls into good hands and not some kiddo that cant afford an idevice
The screen is new without a single mark, spotless and i have a ton of accessories to give to its new owner...
I will provide tons of pics later on if there is some interest about this.
If you got any questions just shoot!
How much are you planning in selling it for
Sent from my HTC HD2 using xda premium
Hi!
I'm interested! My own was recently lost/stolen and I think no other device will be good enough for me
I can asure your beloved HD2 will be in good hands Can you show some pics? How much will it cost including shipping costs? (I'm from Portugal)
Thanks!
I hope your talking about a galaxy nexus... lol just saying and I think there's a section here for this kind of thing
Hi guys, thanks for the interest.
The phone in ebay ranges from £100ish up to £200+ for perfect condition.
Mine comes with accessories though. 2 extra batteries, one genuine htc and another extended battery plus the one that's on the phone
Desk dock for the phone that charges a second battery, 3 silicone gel cases in various colours, a wall charger for the spare battery, it also has a vinyl skin applied to it. Plus its box and accessories that came with it the only thing I've lost is its original pouch.
I think for all the above a price of €200 / £165 is a fair price.
I will post pics of everything as soon as I get home coz I'm at work now...
One requirement only : the transaction will happen through ebay and paypal so we can both have a peace of mind. Upon agreement here, I will post it on ebay with a ridiculous price and then you can make an offer which I will accept of course
Also will post fully recorded / insured around Europe for €10
Sent from my HD2 using Tapatalk
So, we're talking about 210€ including shipping costs, right? Won't you make it 200€? Or maybe could you sell it without accessories for a lower price? The one thing that I would really appreciate is the pouch, because that's the only thing that was lost/stolen with my HD2... Either way, if the device is in good condition I'm interested, please tell me what you are willing to do and show some pics!
Also: I'm supposing we're talking about an european device (given that you have a flag from Greece).
Oh, another thing I remembered: does it come with an SD card?
djsnakezinho said:
So, we're talking about 210€ including shipping costs, right? Won't you make it 200€? Or maybe could you sell it without accessories for a lower price? The one thing that I would really appreciate is the pouch, because that's the only thing that was lost/stolen with my HD2... Either way, if the device is in good condition I'm interested, please tell me what you are willing to do and show some pics!
Also: I'm supposing we're talking about an european device (given that you have a flag from Greece).
Oh, another thing I remembered: does it come with an SD card?
Click to expand...
Click to collapse
Its the European Edition bought originally from UK. Bought it sim-free so it was completely unlocked and unbranded (not that it matters now in android world, just saying )
I will provide an 8gig class 4 microsd which is already in the device and if i remember it right, there should be another one 2gig which came with the phone, which should still be in its box, but i will let you know for sure later tonight with the pics.
I will gather all accessories and make some pics tonight from home, its my lunch break now so not enough time for this
sorry for the late update, its a really busy period at work these days...
i managed to get some pics of the accessories which you can find in this picasa album here: htc hd2
please note that the desk dock supports 2nd battery charging and it also has a 3.5mm plug so you can use the phone for playing back music in a pair of desk speakers with 3.5mm input, for example pc speakers. i didnt like that so i opened the dock (just 4 ordinary screws) and pulled this 3.5mm inwards in the casing. of course if you like it its very easy to pull it back out again. The headphones which can be seen in their case there have been opened and used twice, because i have another pair from my desire that i use daily and at some point i thought i lost it, opened this one, two days later found the desire one and its been in its case since then. whoever gets he phone will confirm this, the headphones do look unused.
pics of the actual device will be uploaded first thing in the morning in the same folder (with the same link) and i will update my post here as well
As promised, multiple pics of the device can now be found on the same picasa folder i linked above...
same link here if you are too lazy to look above Da Album Link
htc hd2 is a beast.i heard some of my friends regrets of selling their phone because its capability of flashing any os available .but time wait for no man.technology will leave us behind .cheers
putra91 said:
htc hd2 is a beast.i heard some of my friends regrets of selling their phone because its capability of flashing any os available .but time wait for no man.technology will leave us behind .cheers
Click to expand...
Click to collapse
Trust me i know what this phone is capable of... believe me its a very hard decision to sell it. If i had enough money i would never sell it
even if development dies in a couple of years still its one of the most historic devices ever created, if not THE most historic...
Allright, the device seems to be in good condition. Just 2 questions:
- It's got a screen protector applied to it, right? Is it easy to remove? Not that I don't recognize that it's important, but I might not like to see it live
- The skin in the background: is it easy to remove (leaving no bits or glue)? Once again, I might not like to see it live like that
Also tell me your thoughts about selling the device by itself only.
The screen protector is very easy to remove, i have changed many protectors and same quality as this one (the phone has never been without screen protector).
The vinyl in the back should be removed without leaving residues of any kind. Its the first i have applied and i havent removed one yet to know for sure, but its advertised as "easily removed without leaving any glue residues". Its made by Gelaskins.
Finally i dont want to sell the phone by itself as the rest of accessories have no use for me afterwards and i selling them by themselves one by one have no real value in ebay...
so its sold with everything pictured
Ok, I think everything's clear and fine concerning the device. Concerning the rest, that's what I was thinking, but it didn't harm to ask
So, what's next?
Goodmorning and Merry Xmas
I believe that the safest way for both of us, is ebay, especially for you with the buyer protection act. So i will post it there with a ridiculus price of buy it now something like £500 and i will leave the "make offer" option open. I will PM you the link of my listing and you can go there and make me an offer of 200€ which of course i will accept
I will backup my stuff and take it out of the device as i'm still using it, factory reset it and pack it so it will be ready for the post office as soon as the ebay transaction is cleared.
PS: right now I'm with Hyperdroid's CM7 rom with dorimatrix kernel do you need another rom flashed or should i just reset to factory defaults and leave the rest to you?
Good morning, Merry Christmas!!!
OK, I'll be checking my inbox for the link. As for the ROM, you can leave it like that, I like to flash and try new ROMs anyways

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