Related
Dear All,
Please help, my new O2 EXEC is sitting here almost totally useless without ActiveSync.
I did a very stupid thing:
I plugged in the Exec via the USB cable before installing ActiveSync 4.0.
What used to happen (back inthe day 2001 etc) would be that windows would install its own driver for the portable device and then when you subsequently installed ActiveSync its drivers would not go in and hence ActiveSync would not recognise your device.
What is happening now seems like the same sort of issue in that now having installed ActveSync it is just sitting there saying no connection.
For ActiveSync 3.6 and below this is a documented problem and here is the fix
http://support.microsoft.com/kb/264693/en-us
BUT for me this does not work (well because there is no yellow unknown device in Device managers other devices).
In AUDIBLE terms
a) I get a du-duh sound when I plug in EXEC (like if you plugged in a USB key for example)
b) It shows up in the Device Manager-> Network Adapters as "Windows Mobile-based Device"
c) ActiveSync 4.0 or 4.1 does NOT give me the dulde-de-dah sound
d) ActiveSync shows no connections
Anybody any bright ideas? Surely I am not the only twonk to have inadvertently plugged in the EXEC first
Answers greatly appreciated.
BASICALLY HELP
PS: Have also looked at ActiveSync trouble shooter 2001, the ActiveSync 4.0 troubleshooting article from Msoft, tried switching off firewall, no result. Have tried deleting the Mobile-based Device, uninstalling AS 4.0, rebooting, reinstalling AS 4.0 or 4.1 then plugging EXEC,no good.
PPS: I convinced a friend to let me install AS 4.1 on his computer and then plugged in the EXEC and all was fine, so the EXEC itself is sound.
Maybe this will help:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
Sorry, didn't read your message good.
Just see now you already did looked at the link....
But another idea: if your device works on your friend PC, then why not
do a clean install for the OS on your own PC?
Maybe this will solve your problem.
Dodger,
Thanks for the thoughts. Well actually thinking about a reinstall of my computer due a moments lapse of concentration is a difficult undertaking. With the backup of the on computer databases as well as over 100 applications installed, I think this would take me several person days.
Currently my thoughts are to clone the partition and then do a windows "over install" onthe clone, but logically that will not work because <of course> the whole point of an over install is that the registry and all applications are preserved.
I spent over 3 solid hours of googling, installing, uninstalling drivers yesterday trying to fix and can't believe I am the only one who has had this problem!
Perhaps somebody with a working ActiveSync can elaborate how does the EXEC show up in device manager (when its plugged in and synced), and also what device driver XP and /or Windows 2003 server would be using.
Thanks mb.
I was facing similar issue. Solution? Yes, uninstall my firewall, connect and sync with my JasjAr and then install the Firewall with Jasjar already connected !
This may help:
Open network connections on ur PC so u can see all connections.
Make sure AS (PC side) is enabled for USB
turn off JJ and plug it in to USB
Turn on JJ whilst watching the window of netwrok connections on ur PC
A new connection icon should pop up, then MAYBE dissapear again
Right click this icon, before it dissapears, and check it's enabled, then select properties
Now check the following items:
- does top box say "windows mobile based device"
- click "configure"
- under configure, is there a button somewhere (mine's working so I can't recall exactly where) that says something like "enable mobile device". If so, then you need to click this.
If this all fails, then repeat but with another USB port. The reason for this seeming waste of time is that you will get a DIFFERENT "Local area connection nn" icon, which may work for you.
I cant believe there hasnt been one mention of rebooting your PC - Which I can assume you already have done?
What OS are you running on your PC?
I have only just got my MDA PRO but this may help! as I did the same thing and for a while XP Pro wouldnt recognise the device.
Uninstall ActiveSync
Reboot PC
Install Activesync V4.0
Plug in USB Device
If there is still a problem connecting you shoudl see a USB device not recognised in your deviuce manager.
It almost seems like there is a time you have to wait before XP will respond normally to you unplugging and replugging in the USB.
Failing this you may have to uninstall Activesync and tehn remove all activesync registry keys it may have left behind! Then reboot and start again!
Just having tisproblem now, this is pïss poor of MS to still be foisting off onto us this Activesync package in such a terible state.
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Moandal said:
I've just had activesync stop working on me. It would connect but then refuse to sync anything even though it previously worked fine. I think it got upset after I booted up the PC with the Exec connected.
Anyway an uninstall and reinstall of Activesync on the PC cured the problem. Not the most robust software though.
Click to expand...
Click to collapse
What works for me is to turn off the handheld, and connect the cable after that. Then turn on the device if needed. Works mot of the time then.... no excuse for MS though....
Hello all,
I have just bought the Jasjar on ebay, after months of hoping and dreaming!
The unit works fine, but the twit who sold it to me has 'lost' the original CD and manual, leaving me with no way of:
Syncing to my computer (tried it, but XP demands the install software)
Working out how to use the phone element (such as sending text messages).
Generous souls that they are at clubimate, they want to charge me $60 for this information!
I was wondering if someone might be able to send me a copy of the files / a torrent of the disk, so that i can at least install it on my home computer and read the .pdf manual.
Much appreciation in advance!
Stephen
active sync can be found on the ftp
ftp://xda:[email protected]/Universal/Tools_Programs/active_sync_4.1.zip
manuals can also be found on the ftp
ftp://xda:[email protected]/Universal/Original_German_and_Englsh_Manuals_etc/
have fun with it
Many thanks.
Is this ftp to the activesync the one that the computer will install so that it recognises the Jasjar? I downloaded activesync to my pc, but when I connected up my jasjar, my computer wouldn't recognise it, because the 'Install new hardware' utility had not completed!
Aha! The ftp part of this site appears to be the possible solution to my problems. When I connect my jasjar to the pc, which software file would I direct the 'hardware installer' to though?
Many thanks for your help so far!
there shouldnt be a ´hawdware installer´... active sync should recognise the jasjar without problems...
do u have it connected directly to the pc or to a usb-hub? try doing it directly
I was using activesync 3.8 from the windows website. Could that have an effect?
When plugged it, the bubble pops up, saying Device recognised: POCKET PC USB SYNC, and then the Hardware install dialog box comes up.
I will try with the latest version of Activesync, and see what difference it makes.
Wm5 (which is on your universal) only works with AS 4.0 or higher. Check the ftp for that or download directly from MS. I recommend AS 4.1, since it is much more stable than 4.0.
ActiveSync 4.0 doesnt work with aku2 roms if i remember correctly so try 4.1 (link can be found in my 1st post in this topic)
Okay, I downloaded and installed Activesync, and it will still not recognise my JJ, saying it cannot be found. At the same time, the computer says 'USB Device not recognised'. Argh!
Does anyone have a solution to this problem?
My XDA Exec has just been replaced by O2, but my PC reports the 'USB Device not recognised' error. I suspected the new phone but I plugged it into my laptop and that works fine.
Im pulling my hair out here, its very frustrating. I have installed 4.2, uninstalled, tried 4.1, no luck.
I tried connecting with the phone switched off, no difference. Tried after both PC and phone rebooted, no luck.
There must be something in the Windows USB settings that has gotten screwed up, but I don't know enough of that area to feel brave enough to tamper with it.
Any ideas guys?
Thanks
Nasdaq
Ah, I have a solution to my problem!
After many reinstalls of different versions, I had a brainwave, why not try syncing when no other USB devices are attached! Hey presto! It works!! :lol:
I found that my USB Skype phone was conflicting somehow, so unplugging that works fine. I'll sort the USB phone out later, being able to sync is much more important atm.
Cheers
Nasdaq
I have the following problem with my HTC Touch HD. Since yesterday after i transfered 2 video files and a few pictures, when i connect it through USB, the computer doesn''t detect HTC anymore (nor syncing nor file transfer). Even the Bluetooth syncing does not work. I performed several soft and hard resets, and it seems it;s getting worse after every reset.
I bought the phone 2 weeks ago, after i sold my Apple iPhone 3G 8GB. As we speak, i kind of regret i did that...any advise for me ?
I forgot to mention: when i plug the uSB cable, the device goes recharging.
Have you tried booting your pc ?
Also try unchecking Settings/connections/Usb to Pc/ "enable faster data synchronization"
r
Andrew
What cable do you use? I had similar problems with non original (asus) usb cable.
greetings everybody..
1) i tried what you said several times, no result.
2) i get same results with the original and the other cables..
3) i noticed one thing . . . if i connect the device to a computer that i never conected before the device, it launches active sync....and Active Sync just wont interact with my device.
Did you try reinstalling ActiveSync on your PC?
yes i tried....same result. Do you think a change of ROM would solve that ?
Now, even a syncronisation using bluetooth is almost impossible, since i cant pair the computer and the device. Damn, it's like a virus or something.
stupid thought:
Do you think a change of ROM would solve that ?
Click to expand...
Click to collapse
Impossible since i cannot connect using USB. Sorry !
I too had problems with my PC not recognizing the HD. Found out that it was a problem with my firewall and anti-virus. I adjusted anti-virus settings to allow active sync to pass through and have had no problems after that.
HTC also recommends going to Start --> Settings --> Connection tab --> USB to PC and deselect the checkbox for "Enable faster data sync"
For device recharging when plugged in to USB : go to Start --> Settings --> System tab --> Power. here below the battery charge indicator, there is a checkbox. Read the message and check/uncheck as desired.
Hope this helps !!
i thought one potential source for my problem would be the antivirus, but i disabled firewall (eset at work and symantec end point protection at home) and no result what so ever.
I cand figure a way to sync the device even with the bluetooth since i cannot pair the device and the computer.
I am starting to regret i bought HTC...
Try click the Activesync icon on HD Program, there is a "Option" on the menu, click and see if you could delete all the old connect. If yes, re-establish the connection again to see.....good luck
Option menu item is disabled (i performed several hard resets)...(
Another thing i noticed. I unchecked the box (when connected to USB charge), so now when i plug the usb cable, it wont charge. But, if the device is in stand by (black screen), and i plug the usb cable, it wakes the device up. So, in my mind, i think it is something wrong with the OS, it still "feels" the USB cable, but cannot (for an unknown reason) take the necesary action.
For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so.
Is there any way to reinstall ActiveSync on my HTC device ?
daemonus said:
Option menu item is disabled. For 4 hrs i try to sync the device with the computer using bluetooth, and i cannot manage to do so. Is there any way to reinstall ActiveSync on my HTC device ?
Click to expand...
Click to collapse
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
NLBeev said:
My sync problem with HD and my PC with Vista, was solved as follows:
- Uninstall Windows Mobile Device Center
- Reboot and reinstall WMDC
Ton V
Click to expand...
Click to collapse
Tonight i will try to install at home Windows VIsta (at work and at home right now i have XP). I cannot use my phone - no phone number in agenda and it's driving me mad. The phone rings and there are quite a few persons i dont want to talk with.. HEEEEEELP
nobody there to help me ?
If you did a hard reset, and you can connect in drive mode, but can not sync, then I am 99.9% sure that there is nothing wrong with your phone, but that your computer is messed up.
Uninstall all your antiviruses, firewalls, and other bloatware, and see if it works then.
Just a possible solution, but did you try plugging in your phone into other USB slots on your PC? Are you perhaps trying to sync it through an USB extension cord, or maybe USB hub? I had problems with my PC recognizing the THD if I tried syncing that way. Best results were plugging it directly into the back side of the casing.
The reason I'm asking this is that if you have too many USB devices plugged in, it's possible that the USB voltage drops too low and devices won't connect to the computer.
I tried on 5 different computers, all available USB ports.
On a new computer, sometimes on the device screen it shows up Active Sync but that is all, no sync occurs. If i try again on that computer, i get the same result as i get using the computer at home or work.
The device cannot conect as a Disk Drive
Is there a way to reinstall Active Sync on HTC ? My guess is that this software is all gone with the wind (even i performed a hard reset). The big question is what the hell happened ? Could be a ROM fault ? I mention i never tried to change ROM, the only software i installed was S2U2 and Core Player.
If by monday it wont work, then i'll send it into service (i have warranty). But i hate service
all out of ideas...
Any ideas ?
Which items are checked when you go to Settings/connections/Usb to Pc/ on youre phone?
Have you tried to use another memory card (because youre problems started with copying)?
Hello,
I have got a real annoying problem with my HD. When i hook it up to a PC via the usb cable the phone is not detect, and i have tested it out on 3 different laptops. I tried a soft reset, turning the phone on and off and my last resort was a hard reset but it still dosent work.
When connected to my laptop the phone can charge via usb, and when the screen is turned off and i plug in the USB cable the screen turns on so it does know it connected. Is there anything else i can try to get it working? or would it possible be a hardware fault on the phone?
The rom version installed is 1.56.405.1(43972) wwe, radio version 1.13.25.4, protocol version 52.62.25.34u. I baught the phone from mobiles.co.uk, has anyone had ay experience with sending there phone backs under warranty to get problems fixwd?
thanks
samie
Do you have under 'Connections' settings tab (the three Windows Mobile settings tabs) a USB-PC Icon, if you do go into it and change the USB behaviour to/from advanced connection, if you have it !
That solved it for me, didn't like the advanced settting on mine.
Steeve24 said:
Do you have under 'Connections' settings tab (the three Windows Mobile settings tabs) a USB-PC Icon, if you do go into it and change the USB behaviour to/from advanced connection, if you have it !
That solved it for me, didn't like the advanced settting on mine.
Click to expand...
Click to collapse
yea, i went to the USB-PC setting and i tried all the different options but no luck. Mine only has the options Active sync(with a tick box under it to make the sync process faster), second is disk drive and the third is internet sharing. It dosent have an option for advance connection.
sst said:
yea, i went to the USB-PC setting and i tried all the different options but no luck. Mine only has the options Active sync(with a tick box under it to make the sync process faster), second is disk drive and the third is internet sharing. It dosent have an option for advance connection.
Click to expand...
Click to collapse
Are you trying with windows mobile device centre?
also did you you try it with the sync faster option unchecked?
Have you also tried another cable, if you have a ps3 its the same connection and some camera connectors are the same too
ozmoran said:
Are you trying with windows mobile device centre?
also did you you try it with the sync faster option unchecked?
Have you also tried another cable, if you have a ps3 its the same connection and some camera connectors are the same too
Click to expand...
Click to collapse
i am changing the setting on my phone Start>setting>connections>usb-pc . Yea, i tried it with the box unticked for syncing faster byt no help there. i have tried some other cable i have which are mini usb, but that didnt help aswell.
sst said:
i am changing the setting on my phone Start>setting>connections>usb-pc . Yea, i tried it with the box unticked for syncing faster byt no help there. i have tried some other cable i have which are mini usb, but that didnt help aswell.
Click to expand...
Click to collapse
It depends what OS you have on your PC is it XP or Vista
Sometimes the software isnt up to date so the phone charges but doesnt sync
Try downloading the latest drivers/software for your PC
This is active sync 4.5
By the way what are you trying to get done on active sync? are you trying to sync to outlook?
Or do you just want to look at your phone like a disk drive?
i have windows xp sp3. Active sync version is 4.5 as i did read previosly other version did casue problems with syncing.
I am trying to copy some music over to my memory card and some cabs so i can install some software. Only strange thing i last night the phone connected fine as a disk drive when i copied some music across, and since then i havent installed any new software or done any software changes on my laptop and my phone when i connected it today, firstly i tried to do it as a disk drive but it wasnt detected, so then tried active syn with the tick box selected but it didnt work so diabled it but it still wasnt working.
sst said:
i have windows xp sp3. Active sync version is 4.5 as i did read previosly other version did casue problems with syncing.
I am trying to copy some music over to my memory card and some cabs so i can install some software. Only strange thing i last night the phone connected fine as a disk drive when i copied some music across, and since then i havent installed any new software or done any software changes on my laptop and my phone when i connected it today, firstly i tried to do it as a disk drive but it wasnt detected, so then tried active syn with the tick box selected but it didnt work so diabled it but it still wasnt working.
Click to expand...
Click to collapse
From what I have read the sync may have been messed up from the music or other files transferred sometimes it due to calender Im not sure what the prob is.
Have you tried deleting the connection in activesync? then reconnect
also your SD card may be causing it Try accessing your card on your PC, take the card out of your phone and use the adapter for the card
Have you also checked the options in Activsync on the phone are they all ok?
hi all, I also have the same problem with my HTC HD...
ROM version: 1.18.707.3 (23358) WWE
ROM Date: 12/10/08
Radio version: 1.09.25.14
Protocol version: 52.49a.25.26U
My problem is the same as what SST had described. All my PCs and laptops in my home and office are unable to detect my HD phone when I connect the USB cable on it. The HD screen only showed a battery charging icon while my PC/Laptop doesn't show any device connected. I am using Ms Win XP Pro SP3 on my laptop and Ms Vista Ultimate on my desktop. Active Sync 4.5 and Ms Mobile Center has been installed respectively on each computer. I have change to different type of mini USB cable as well.
Before this, everything was fine. This only happenend 2 days ago. I have tried to soft reset for few times and hard reset for twice. It can't solve my problem. I even tried to delete all the Windows-PC that is available on the HD, but still the same problem.
When I take out the mini SD card and try to read it using the SD adapter on my computer, it cannot detect anything on the media. This is very weird, but when I insert back into my HD, it works properly in the File Explorer and I can access all the files inside. I repeat a few times and the same thing happened.
Without ActiveSync, I can't even upgrade my ROM if there is a new update available.
I really have no idea what happened on my HD. Appreciate much if anyone can enlighten me on these 2 issues.
Thank you in advance!
dcspeed said:
hi all, I also have the same problem with my HTC HD...
ROM version: 1.18.707.3 (23358) WWE
ROM Date: 12/10/08
Radio version: 1.09.25.14
Protocol version: 52.49a.25.26U
My problem is the same as what SST had described. All my PCs and laptops in my home and office are unable to detect my HD phone when I connect the USB cable on it. The HD screen only showed a battery charging icon while my PC/Laptop doesn't show any device connected. I am using Ms Win XP Pro SP3 on my laptop and Ms Vista Ultimate on my desktop. Active Sync 4.5 and Ms Mobile Center has been installed respectively on each computer. I have change to different type of mini USB cable as well.
Before this, everything was fine. This only happenend 2 days ago. I have tried to soft reset for few times and hard reset for twice. It can't solve my problem. I even tried to delete all the Windows-PC that is available on the HD, but still the same problem.
When I take out the mini SD card and try to read it using the SD adapter on my computer, it cannot detect anything on the media. This is very weird, but when I insert back into my HD, it works properly in the File Explorer and I can access all the files inside. I repeat a few times and the same thing happened.
Without ActiveSync, I can't even upgrade my ROM if there is a new update available.
I really have no idea what happened on my HD. Appreciate much if anyone can enlighten me on these 2 issues.
Thank you in advance!
Click to expand...
Click to collapse
Can you access USB when in Bootloader?
you probably know this but if you dont.........turn off phone, hold volume down button then turn phone on it should show tri colour screen
with serial written on bottom, plug your usb cable in hopefully it will say USB
atleast then you can flash
Try also deselecting faster connection on comm settings and you can also look here
hi ozmoran, the white portion screen only shown "serial" even I have already plugged in the USB cable... any idea?
thank you in advance.
ozmoran said:
Can you access USB when in Bootloader?
you probably know this but if you dont.........turn off phone, hold volume down button then turn phone on it should show tri colour screen
with serial written on bottom, plug your usb cable in hopefully it will say USB
atleast then you can flash
Try also deselecting faster connection on comm settings and you can also look here
Click to expand...
Click to collapse
this may sound a bit basic but are you using the usb cable that came in the box ?
I've found certain cables won't connect my phone to PC/laptop, they'll charge fine but no connection.
For some reason the phone seems picky about which cable it uses.
dcspeed said:
hi ozmoran, the white portion screen only shown "serial" even I have already plugged in the USB cable... any idea?
thank you in advance.
Click to expand...
Click to collapse
When in bootloader, disconnect usb and then re-connect it to phone. If bottom of bootloader doesn't change from 'Serial' to 'USB', you may find that your usb drivers need updating. Here is a guide to update drivers.
Also, before updating drivers, ensure that all correct settings in activesync have been selected i.e. 'allow usb connections' in connection settings.
Hi, Spartan. Thanks for your help.
I tried to update the USB device but the device manager doesn't show any USB-WinCE drivers at all. I guess my HTC HD USB port is faulty. Anyway how, my set is only few months old, I think I will sent it back to the dealer for a warranty claim.
Will update you guys again! Thanks!
quick update....in the end i gave up and took it to carphoneware house to get the problem sorted. They sent it off to their repair centres, who would have just flashed and updated the firmware. That didnt work so they sent it off to HTC who replaced the main board. so it looks like the mini usb connection was the source of the problem.
sst said:
quick update....in the end i gave up and took it to carphoneware house to get the problem sorted. They sent it off to their repair centres, who would have just flashed and updated the firmware. That didnt work so they sent it off to HTC who replaced the main board. so it looks like the mini usb connection was the source of the problem.
Click to expand...
Click to collapse
Thanks for the update bro
Its good to get feedback so everyone has more answers in future
The problem solved : i had same problem, after read and searched I switch and use USB to miniUSB's cable of my camera which have a round filter it pop right up (Active Sync and Windows XP).
lol @ Tihuyh!
Im having a similar issue. USB connections were intermittent, i updated the windows drivers and everything was great. Now for some reason is stopped working, havnt been able to connect by USB at all. The device doesn't show up in device manager and the bootloader screen doesnt change to USB. it will charge tho and i can access the SD card from my card reader and it works fine in the device. Its quite frustrating tho, looks like my phones going back to orange
Just goes to show that similar problems don't necessarily have the same solution.
Thanks everyone for there input. Hopefully this will help others with 'similar' issues
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Same thing here.
It charges through USB but it doesnt connect.
If i choose the storage option it works fine.
I want to sync my outlook and i cant...
What the heck...?
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Come on... give something drastic!
Already done that, rebooted the pc and the hd2...
still nothing
djchubbs said:
i know this may seem a bit "it helpdesk-ish" but try re-booting your PC
Click to expand...
Click to collapse
believe it or not i have done that mannyy times and did alot of device manager things to try and let both computers recognize the hd2 but still nothing haha..
ive had previous hd2's and they've all connected fine untill this one, maybe its this specific one thats giving me trouble. but regardless, it charges via usb then it should be able to recognize it
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
johncmolyneux said:
Check the active sync settings to ensure that usb connections are enabled. You can tell be looking at the system tray icon - there's a read circle with a white X in it if USB is disabled.
Saying that though, if it doesn't even recognise it when the device is in USB mode, I'd try a different cable. It's perfectly reasonable that the cable could power the device but not fully facilitate a USB connection.
Click to expand...
Click to collapse
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
k20a1 said:
but the thing is when i go into bootloader it recognizes it as usb and i can add customs roms and such. just not when the phone is normal weird ?
Click to expand...
Click to collapse
That is very weird. Sorry mate - never heard of it doing that for anyone before.
Make sure you have the mobility center/active sync program installed on your computer. Without it it won't work.
On Vista or Seven, with the HD2 plugged in, you can find the program/drivers by launching and refreshing manually Windows Update. On XP you have to do that manually.
Good luck.
This happens to me often. In my case I have found it to be a weird driver issue. Go to device manager and look for the yellow triangle. Right click and update driver software. This worked for me I hope it helps.
bit late but just flashed maxsence and i love the look, but have allready had to restart by phone 10 times in 10 minutes. I'll wait for the next release. back to GTX for now.
Good work NRG. keep it up.
this is one of the many WM6.5 errors!
need Android soon!
Ok here we go.
The phone did not connect through activesync to my pc. When i selected to connect as mass storage it connected.
I checked for driver issues in device manager but nothing came up.
I checked the hd2's activesync. Bingo! the activesync was crashing when i was running it. I had to hard reset the phone.
Now it works fine.
My guess is that maybe a program that i installed recently was buggy and created this particular problem. Unfortunately i have about 50+ programs installed (including themes etc) and i m not sure which one it was.
I was installing all the programs again today one by one and after the install process was completed i connected the hd2 to usb to find which app was the problematic one.
After installing almost(some were found useless) all of the apps (here is the crazy part) the hd2 still was connecting through activesync....
HTC will drive me nuts...
Anyway the phone now connects correctly.
I cant understand which was the problem....
as odd as it may sound i think i figured it out.
i think its the usb cable that im using, i have to wiggle it around for it to connect to active sync but once it connects its not a stable connection as it cuts in and out.
but charging capabilities work though!
pos wire, i ordered a new wire and if that one fails also, i will have to get my hd2 replaced for faulty usb port
thanks for all the replies much appreciated
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
angelossssss said:
@k20a1
Try to hard reset the phone.
It worked for me.
If not again, then use your warranty!
Click to expand...
Click to collapse
i did whenever i custom rom'd it, it still does the same thing. yes it will connect via usb while in bootloader but will not during regular phone operations lol
"Disk drive" mode not working with XP laptop
HD2 is working fine with my desktop, but wit laptop I can only use ActiveSync to browse files.
When I connect the USB cable I get:
"Found new hardware wizard"
but it tells me that it Cannot Install This Harware - Disk Drive
"An error occurred during the installation of the devie The system cannot find the file specified"
And I only have "Finish" to click - if I click it the wizard lunces again immediately and goes on and on with no end.
HD"/Leo does not appare in Disk Manager (I know ablut the drive lettering issue)
I'm sure its my XP issue, but I havent found drivers to fix that, and I'm not about to reinstall XP on my lappy in near future.
Transfer files - Solved
;
k20a1 said:
this is my problem,
when i connect my hd2 it charges but the computer doesn't recognize it. on the phone settings it is set to active sync. i also have 2 computers; xp and vista, both do the same thing.
i could careless about active sync, i just want to plug my phone into my pc and transfer files in and out. ive also tried the disk drive option but still no go?
if i enter bootloader and plug it in it recognizes the usb setting but when the phone is normal, it doesn't??
it did this with the stock rom and its also doing this with nrg titanium rom.
any help would be appreciated
Click to expand...
Click to collapse
I share the same here and I was despaired of trying to solve it with any logical, as well with illogical, measures. Such as: rebooting, changing usb cables, reinstalling activesync 4.5, etc.....etc...blla..blla...blla...
However, I solved the "Transfer files issue" by taking out the sd card from the HD2 and connect it with an external cards reader to my pc.
The card reader connected and works with the same usb cable that does not work with the HD2.
That way I load it with all files and in the same occasion I reload into my computer the daily spb backup files.
However, I have the feeling that the reason for that problem is a missing file/driver named: "Setup1.SPL" in the pc windows operating system.
In order to solve that it seems that only reinstalling windows on my pc will be the solution which defiantly do not like.