Database Users

Camera and Album are MISSING!

Very strange thing happened to my QTEK 2020:
I had installed the Widcomm Bluetooth Stack the 'Bluetooth.cab' floating around and I was not pleased with it nor did I truly need it and tried uninstalling and NO GOOD. Hard Reset and I in turn started from scratch with reinstalls. Here is my problem:
Upon the Hard reset there is no longer a camera.exe nor album.exe in the \windows directory - and the button of course is not assigned to the Camera because it IS NOT THERE!
This is a HARD reset peeps! It is inherent in the ROM 1.60.00WWE, no? How is this possible? Did this villainous bluetooth.cab do this? I have tried again hard resetting to see if there was anything and EVERY time there is no Camera nor Album installed!
I have installed the Camera/Album 2.5 which came from HTC inherent in the 1.72 ROM and it works great until I soft reset and then it locks the device so there is not a solution there.
Very strange indeed, any comments or remedies?
- Thanks

i've had the same problem with at times a hardreset would not load my extented rom programs another hardreset or opening the extented rom manualy and running the cab files solves it

Looks like part of the extROM was not installed.
Check the config.txt if its still complete. If not: repair it.
Check is the cabs are still in the extrom. If not: didnt you forgot to lock the extrom when you hard-reset the device? You have to get new cabs then.
I think the old versions are lying around somewhere.
OR: Upgrade to 1.72.00! Good occasion now.

Thanks
Thanks for the help... I didnt even know all of the possibilities of unlocking the ROM and seeing what is in there!!! This little machine is COOL!!
I suppose backing up the External ROM is 100% important now that I know it is there!!!
Thanks again for all of the help.
I installed the ExtROM unlocker and re-installed the camera 1.5 cab that was there, rebooted and tried out the camera and it is giving me the same problems as the 2.5 version of the camera did... I will leave it alone for the time being, I didnt really use the camera that much any way
- Cheers

tried out the camera and it is giving me the same problems as the 2.5 version of the camera did
Click to expand...
Click to collapse
what problem ?

I dont know what happened, but I replaced the older version of the Camera CAB with the 2.5 and changed the config file and then locked the ExtRom then hard reset and the camera works fine as it should...
Before ithe device was locking up - just a black screen when the camera was called... not any more.
Again, thanks for all of the help! This forum is amazing!
- Cheers

Can't Uninstall...

Hi there!
Just got my brand new Prophet (Qtek S200) and I already have a problem.
Everytime I try to uninstall any installed application there's a message stating that the application wasn't completely removed.
As it happens I always have to delete by hand all the registry entrys as well as the folders that were created during the instalation of said program (it happens with almost all!).
I've tried SK tools with no luck.
Anyone help!?
TIA
BTW: There's no problem with the SD card and this also happens when I try to Re-install or upgrade an application.

Hallo my Friend,
I have the same problem with my I-mate Jamin. This seems to be a kwown bug in some WM5 ROMs, like the Italian one installed on my device.
After a few e-mails the I-mate support team had to acknowledge that: the are selling a device with a faulty operating system.
The issue seems to have been fixed in the latest versions of WM5 (those based on the so-called AKU2), but alas, no Italian ROM is available for those versions.
I hope the situation is more rosy for Portuguese ROMs. No need to say that the behaviour of the I-mate support team was utterly deceptive to me.
Good luck! Andrea

http://forum.xda-developers.com/viewtopic.php?t=53625&highlight=

Thanks for the heads up Elio, I've already replied on the other post.
I'll try to look around some more
...

This has hapened to me also with my Qtek S200 WWE.
But if I soft reset my device and once it boot's up (after quite some time :evil: ) I unistall whatever I need to uninstall, then it works just fine.
I have also noticed that by using "Freeup Ram" (part of SKTools) then I'm able to unistall without problems.
Best regards,
Rayan

Atom Exec Camera Hangs

Hello
The camera in my atom exec hangs when I attempt to use it either via the button or program. It needs a soft rest to use the pda again.
Anyone experiencing the same issue please

try to calibrate screen, or hard reset

Camera Hangs
Hello
I have tried the hard reset and same result.
Thanks
Adrian

try to reflash the ROM

Thanks I will try that and get back to you.
Cheers
Adrian

ralatona said:
Hello
The camera in my atom exec hangs when I attempt to use it either via the button or program. It needs a soft rest to use the pda again.
Anyone experiencing the same issue please
Click to expand...
Click to collapse
same problem and try to flash many time with diffrent rom including wm6 but still hangs any idea??

Dr_utd said:
same problem and try to flash many time with diffrent rom including wm6 but still hangs any idea??
Click to expand...
Click to collapse
Had this problem too... It just give me a white sceen w/ the window start bar and just hang there... i did soft reset everytime it happens, think may be its a bug or something? i dunnoe how to fix it though, but i think soft resetting it will be the only way until someone found a soultion.

well, i think it's not a bug
you just have to change the source of the place where the picture gonna be put in
first it was also hang in my wm5 xda exec
but then i change the place that the picture gonna be put from
memory card ---> storage card
after that change, my camera work well AGAIN

soulshui said:
well, i think it's not a bug
you just have to change the source of the place where the picture gonna be put in
first it was also hang in my wm5 xda exec
but then i change the place that the picture gonna be put from
memory card ---> storage card
after that change, my camera work well AGAIN
Click to expand...
Click to collapse
How do that? How to change the place from memory card to storage card?

1.64.08.21 broke rear camera whatever radio rom

I found out only a few days after I installed the 1.64.08.21 radio rom that my camera was not working anymore :
black screen, hyper slow, "Unable to capture photo. Unable to get frame data from camera device.", cannot switch from rear to front camera, forced to kill the process to exit.
I saw a few threads related to Kayser saying that camera problems were linked to radio rom.
I tried many combinations to revert :
1.64.08.21
1.58.25.14
1.58.21.23
1.70 OliNex
nothing changed : camera still not working (although it worked well with Olinex and 1.58 before I switched to 1.64)
I even tried different main rom sets and SPLs to come back to the original config : HardSPL 2.20, SPL Original, WM6.1 bepe 67, WM6.1 Aserg, SFR 1.25.406.1, SFR original... camera still not working.
The only positive thing is the Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab released on Kayser that makes the camera application usable again (not slow anymore, but screen is completely scrambled, multicolor and showing front camera image when using the rear camera, and switching between rear and front cameras shows that the front camera only works, keeps saying "unable to capture photo" when using the main rear camera (and sometimes with a strange sound like some diaphragm trying to autofocus).
The phone did not receive any shock, so I am a bit skeptical about a hardware issue suddenly rising, but I am concerned by the fact that reverting to any rom does not make the camera working anymore after 1.64.08.21.
My latest working config was
WM6.1 Bepe 0.67 Standard
1.70 OliNex
Please share and if someone found a way to make the camera work again (if this issue is software only and can be fixed...) that would be great !

boldbull said:
I found out only a few days after I installed the 1.64.08.21 radio rom that my camera was not working anymore :
black screen, hyper slow, "Unable to capture photo. Unable to get frame data from camera device.", cannot switch from rear to front camera, forced to kill the process to exit.
I saw a few threads related to Kayser saying that camera problems were linked to radio rom.
I tried many combinations to revert :
1.64.08.21
1.58.25.14
1.58.21.23
1.70 OliNex
nothing changed : camera still not working (although it worked well with Olinex and 1.58 before I switched to 1.64)
I even tried different main rom sets and SPLs to come back to the original config : HardSPL 2.20, SPL Original, WM6.1 bepe 67, WM6.1 Aserg, SFR 1.25.406.1, SFR original... camera still not working.
The only positive thing is the Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab released on Kayser that makes the camera application usable again (not slow anymore, but screen is completely scrambled, multicolor and showing front camera image when using the rear camera, and switching between rear and front cameras shows that the front camera only works, keeps saying "unable to capture photo" when using the main rear camera (and sometimes with a strange sound like some diaphragm trying to autofocus).
The phone did not receive any shock, so I am a bit skeptical about a hardware issue suddenly rising, but I am concerned by the fact that reverting to any rom does not make the camera working anymore after 1.64.08.21.
My latest working config was
WM6.1 Bepe 0.67 Standard
1.70 OliNex
Please share and if someone found a way to make the camera work again (if this issue is software only and can be fixed...) that would be great !
Click to expand...
Click to collapse
Flash Original ROM and you're back in business.

reyjabs said:
Flash Original ROM and you're back in business.
Click to expand...
Click to collapse
Not true
I flashed all roms including the original one (raramomo_ROM_SFR_Original) and still not working.
(one strange thing, I thought the splash boot screen was part of the original rom, but it stays even after flashing the original rom)
would it be possible that software broke the hardware ?

Personally I think your hardware had issues before you flashed this Radio. I am running the same radio and have been for awhile now without issues.
Camera and Viddeo works fine....

I had the same problem - I flashed my Polaris and after it "Unable to initialize camera" I tried use other ROM without good result. I had to flashed to original WWE ROM and sent to servis - of course by warranty ;o) Next week I will have my Polaris after service

bkeaver said:
Personally I think your hardware had issues before you flashed this Radio. I am running the same radio and have been for awhile now without issues.
Camera and Viddeo works fine....
Click to expand...
Click to collapse
mmh... camera has worked flawlessly since the beginning and after many flashes, until I flashed that specific radio rom (once again no physical shock so no reason that it does not work suddenly)
It also seems that I am not the only one having that issue:
http://forum.xda-developers.com/showthread.php?t=351044
http://forum.xda-developers.com/showthread.php?t=349375
but downgrading radio rom did not fix anything like said in threads...

k9nelly said:
I had the same problem - I flashed my Polaris and after it "Unable to initialize camera" I tried use other ROM without good result. I had to flashed to original WWE ROM and sent to servis - of course by warranty ;o) Next week I will have my Polaris after service
Click to expand...
Click to collapse
that is my concern : how possible a soft can break the hardware ? (and apparently not for everybody)
I hope a soft solution exists (I want to avoid sending the phone to service and waiting for a new one, but that seems to be the only issue)

unable to initialize camera - solution
Solution is unbelievably simple. Take out the microSD card. Take out the battery and leave it outside the phone for at least 15 minutes (found this hint in other forum). Then put the battery back into the phone and start the phone without microSD card. Et voila camera is working. Don't ask me how it is possible.
//some comments says that it didn't help them either (don't know if they took out even the microSD card)
UPDATED: After few days the same problem "unable to initialize..." nothing helps (battery, hard reset, anything)
HTC Polaris (Touch Cruise)
ROM Bepe Premium 0.67 WM6.1
Radio Rom: 1.64.08.21

Very odd issue! I can confirm my polaris is working fine (camera ok).

Hobbit_CZ said:
Solution is unbelievably simple. Take out the microSD card. Take out the battery and leave it outside the phone for at least 15 minutes (found this hint in other forum). Then put the battery back into the phone and start the phone without microSD card. Et voila camera is working. Don't ask me how it is possible.
//some comments says that it didn't help them either (don't know if they took out even the microSD card)
HTC Polaris (Touch Cruise)
ROM Bepe Premium 0.67 WM6.1
Radio Rom: 1.64.08.21
Click to expand...
Click to collapse
no luck : did not work for me, even with SD out, even with a hard reset after 15 minutes off with battery and SD out... camera still sluggish and black.
still need to intall the Nadavi fix for Kaiser to make the camera tool reactive and be able to switch to front camera but the rear one is still not available...

Try to find the file "Camera.exe" in windows directory, and run it from there.
If the camera is working, than just create a new link to camera in programs folder.

shayd said:
Try to find the file "Camera.exe" in windows directory, and run it from there.
If the camera is working, than just create a new link to camera in programs folder.
Click to expand...
Click to collapse
yes, the camera application is working, but not possible to capture photo/get frame data from camera device.

Camera working again !
shayd said:
Try to find the file "Camera.exe" in windows directory, and run it from there.
If the camera is working, than just create a new link to camera in programs folder.
Click to expand...
Click to collapse
you know what ? thanks to your idea, I completely deleted all camera.xxx files in /windows, and decided to install the Nadavi_OLD_HTC_Camera_5_0_4_2915_00.cab camera tool (found in the Kaiser section) :
I received a message telling me that it could not properly remove the old camera version, proposed to install whatever, which I did, and then restart.
And tada !! After weeks of flashing differents Roms or radios (which proved to be useless) it is working back again !
This is a completely crazy software bug not at all related to the hardware !
Thanks to all and especially you Shayd for sharing your ideas, that finally helped me !

boldbull said:
you know what ? thanks to your idea, I completely deleted all camera.xxx files in /windows, and decided to install the Nadavi_OLD_HTC_Camera_5_0_4_2915_00.cab camera tool (found in the Kaiser section) :
I received a message telling me that it could not properly remove the old camera version, proposed to install whatever, which I did, and then restart.
And tada !! After weeks of flashing differents Roms or radios (which proved to be useless) it is working back again !
This is a completely crazy software bug not at all related to the hardware !
Thanks to all and especially you Shayd for sharing your ideas, that finally helped me !
Click to expand...
Click to collapse
Glad to see it helped you

Hello All
I have the same issue of camera init.
I have installed the Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab and now I cannot launch the camera.exe.
Any idea to solve it without hard reseting my Polaris?
Thanks in advance!

Gadgio said:
Hello All
I have the same issue of camera init.
I have installed the Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab and now I cannot launch the camera.exe.
Any idea to solve it without hard reseting my Polaris?
Thanks in advance!
Click to expand...
Click to collapse
try that : http://forum.xda-developers.com/showthread.php?t=391455

boldbull said:
try that : http://forum.xda-developers.com/showthread.php?t=391455
Click to expand...
Click to collapse
Thanks a lot for the tips!
(For info my Cruise was in Repair center last week : I could't hear my caller (maybe a solder issue) so they change the motherboard, reflash the phone and now the camera is working again).

boldbull said:
that is my concern : how possible a soft can break the hardware ? (and apparently not for everybody)
I hope a soft solution exists (I want to avoid sending the phone to service and waiting for a new one, but that seems to be the only issue)
Click to expand...
Click to collapse
I had exactly the same problem with HTC Tytn. Unfortunately I never solved the problem (camera never worked well again: at times yes at times no).
Now I am with a new Polaris and I am scared of flashing anything into it.

Camera issues - not available

I got my htc cruise about ten days ago. Camera was working fine.
But four days ago, i got the message the camera could not be initialized. I read on this forum that it sometimes helped to remove the battery for about 15 minutes. So that's what i did. And guess what, it worked for about 1 day
Then i kept getting the message the camera couldn't be initialized. Removing the battery didn't help anymore.
Then i hoped a hard-reset would do the thrick. Windows reinstalled and everything went fine. But now the camera icon is missing from "Programs". I tried to start it by going to the photo album and pressing the camera icon. Nothing happened. Then i use file explorer to go to the exe file. I found the camera.exe file, i tapped it but nothing happens.
Anybody have a solution?

Return it asap and get a new one

Camera issue
Hello,
I got this problem 5 days ago too... Very strange! Tried most of the procedures said here in the forum and none worked. The weirdest thing is that the camera just stopped working from one day to another, i clearly remember of not installing anything during those days.
I am very pissed about this issue! My problem is bigger: I bought it at UK while travelling and currently I live in Brazil (no support center around here).
Do you guys really think that its a hardware problem? How can that be if some other people already said here in the forum that a few days or weeks later, the camera went back on?
Anyone else can help us with this issue?
Regards

Try that one, worked everytime the issue happened for me:
http://forum.xda-developers.com/showthread.php?t=391455

Thats quite strange! My Storage Card is 40% free...
My problem is bigger now... After 2 weeks of "could not initialize" issue, my camera simply doesnt start anymore... I tried to lauch the application directly from the camera.exe but it doesn´t work either...
Don´t know what else to do...

radio rom upgrade?
did you upgrade your radio rom to 1.64.08.21 ?
if your answer is "yes" you should downgrade to Murata radio rom (1.58.21.23) ..
don't forget to backup your data, because Murata Radio does hardreset after downgrade..

No. I use the original Radio ROM (1.58.21.23).
I dont wanna try to change the ROM yet in case I need to send it to service.
I tried to install the Nadavi New HTC Camera and didn´t help in any way. But I noticed that, after uninstalling this patch, the camera exe files went back to the old versions. I tried to uninstall them (the original ones) or delete them in the File Explorer, even in safe mode, and windows mobile wouldnt let me.
Kenhas, looks like Im in the same point as you (exe is not working either). Did you happen to make yours work?
Any other soul could help us in here? (btw thanks for the help given by everybody!)

grgomes said:
No. I use the original Radio ROM (1.58.21.23).
I dont wanna try to change the ROM yet in case I need to send it to service.
I tried to install the Nadavi New HTC Camera and didn´t help in any way. But I noticed that, after uninstalling this patch, the camera exe files went back to the old versions. I tried to uninstall them (the original ones) or delete them in the File Explorer, even in safe mode, and windows mobile wouldnt let me.
Kenhas, looks like Im in the same point as you (exe is not working either). Did you happen to make yours work?
Any other soul could help us in here? (btw thanks for the help given by everybody!)
Click to expand...
Click to collapse
have you tried to delete the /DCIM directory from your storage card and soft reset ?
if your exe is broken you probably need to hard reset.

I formatted my storage card (8 gb) and soft reset... no deal
My exe is broken now. Do you really think the hard reset now is going to fix it? Before I had the "unable to initialize device", now I don´t have anything
I installed both Microsoft Portrait and Coolcamera to try the camera, they get quite the same error.. something like "failed to get camera"...

grgomes said:
I formatted my storage card (8 gb) and soft reset... no deal
My exe is broken now. Do you really think the hard reset now is going to fix it? Before I had the "unable to initialize device", now I don´t have anything
I installed both Microsoft Portrait and Coolcamera to try the camera, they get quite the same error.. something like "failed to get camera"...
Click to expand...
Click to collapse
I don't know if those tools share the same camera dlls, but if that is the case, a hard reset might fix things, otherwise, it means it is a hardware failure, and you will need to send your phone back to service.
FYI, when I faced camera issues, I installed the NADAVI WITH FIX cab for Kaiser , and that version only made the camera tool work again (although for me the rear camera was not working due to the storage card issue)
Maybe try installing that one first before hard resetting
http://rapidshare.com/files/97924716/Nadavi_HTC_Camera_5_0_4_2915_00_NEW_HTC_FIX.cab