Blackberry Connect - 8525, TyTN, MDA Vario II, JasJam General

Hey Guys
I have installed BBconnect on my device ok and it connects to the service - i get an ip address and when i register my device i get an email back saying its done but thats it - how do i set up actuallt getting emails?
yes im a fool im sure its pretty easy but im stumped
Cheers
Matt

thejoose said:
I have installed BBconnect on my device ok and it connects to the service - i get an ip address and when i register my device i get an email back saying its done but thats it - how do i set up actuallt getting emails?
Click to expand...
Click to collapse
Er, are you already configured as a BlackBerry user? Enterprise or Internet? If you don't already have this service via your company or a third party then it won't come by itself! If you are set up then more details would help to assist you to diagnose your problem.
Hope this helps!

Please try this URL first.

jbn said:
Er, are you already configured as a BlackBerry user? Enterprise or Internet? If you don't already have this service via your company or a third party then it won't come by itself! If you are set up then more details would help to assist you to diagnose your problem.
Hope this helps!
Click to expand...
Click to collapse
My company run 3 blackberry enterprise servers and i have full admin rights for them.
Im stumped!

I don't yet have experience with BB Connect 4, but with some of our BB Pearls and 8707 models we found that exchanging model via BB Desktop on the PC was not always entirely successful, and that often the way to go was an Enterprise Activation.

I'm using BB Connect 4.0.0.67 on Cingular 8525 (Elf 2.1 Crackberry ROM).
Assuming that you have BB Connect working on your handheld.
(ie. you have PIN showing up in the Identity tab)
You have two scenarios.
1) BES
You have to activate your account on your BES server then you have to enter this into into BB Connect on your handheld.
2) BIS
You have to register you PIN and phone IMEI on your service provider's BB email site. Then you have to add the email accounts, then you send down the Service books.

blackberry connect - orange
i am trying to instal on an spv 3100 on orange i am able to install the bb connect on phone but then i try to use it i am told service not connected when i try to restart it says stopped. any ideas
many thanks

I had the same thing happen to me. I installed BBC 2.1.2.16 and it did the same thing. I then installed 2.1.2.54 and everything worked.

Related

Blackberry Software for HTC device from T-Mobile Germany

Today, we got a mail, that T-Mobile germany released backberry software for HTC-Devices:
http://updateservice.t-mobile.net/blackberry/login.do?servcoid=TMD
MDA 2
MDA 3
MDA Compact
MDA Vario
MDA Pro
I haven't installed it. But this sounds good.
what kind of software? has anyone installed this yet?
ghost - can you share the software with us to try ?
I cannot log in since i do not have an account there.
Is it something the same as it was released for MDA Vario recently ?
baudy2 said:
ghost - can you share the software with us to try ?
I cannot log in since i do not have an account there.
Is it something the same as it was released for MDA Vario recently ?
Click to expand...
Click to collapse
Click on free download, this would help :`)
Button [FREE SOFTWARE] > Endgeräte > Blackberry Connect
Strange, it behaves the same as the previous BB Connect released by T-Mobile for MDA Vario.
Simply does not work....
Hi,
i installed the Blackkberry software on PPC and on Desktop and its working fine.
I can setup filters on Desktop Software and alle mails will be pushed to my Universal.
The only bad thing is the battery time - I guess that I will need power every day and rechachge the battery
How long does your universal stay without recharge of the battery?
Erik
i have installed the desktop program but when i try to run it, it detects an error claiming that a connection with the mail server could not be established.
Do I need MS server installed? I only have a normal home PC with windows xp home ed.
Thanks
Hi,
I use Blackberry Push with an exchange server and own Blackberry Sever in our company.
This is how I setup my connection:
- I have an Outlook connection to my exchange server working.
- Active Sync is working.
- Install BB Software on PDA
- Install BB Software on Desktop
- Started BB Software form Settings -> Instant Mail and choose what kind of service do you want: Blackberry Solution (You have an own Blackberry Server) or Instant Email with Blackberry (to use the blackberry server of your provider). I choosed "Blackberry Solution"
- Restart Blackberry Software
- Start Your Blackberry Desktop Software, choose your Outlook Profile and Create Your Own Security Key. Your BBPin will be displayed from your PDA. If not connection doesn't work.
- Create Your filter and save all to your PDA
- If you have GPRS enabled and all works fine, you Blackberry software will connect and get your first results.
That's the way, it's working on my universal.
To save your battery live, turn of UMTS and use GPRS. You can turn it off in settings -> Telephone.
You don't need it for Blackberry service.
Erik
ghost said:
Hi,
I use Blackberry Push with an exchange server and own Blackberry Sever in our company.
This is how I setup my connection:
- I have an Outlook connection to my exchange server working.
- Active Sync is working.
- Install BB Software on PDA
- Install BB Software on Desktop
- Started BB Software form Settings -> Instant Mail and choose what kind of service do you want: Blackberry Solution (You have an own Blackberry Server) or Instant Email with Blackberry (to use the blackberry server of your provider). I choosed "Blackberry Solution"
- Restart Blackberry Software
- Start Your Blackberry Desktop Software, choose your Outlook Profile and Create Your Own Security Key. Your BBPin will be displayed from your PDA. If not connection doesn't work.
- Create Your filter and save all to your PDA
- If you have GPRS enabled and all works fine, you Blackberry software will connect and get your first results.
That's the way, it's working on my universal.
To save your battery live, turn of UMTS and use GPRS. You can turn it off in settings -> Telephone.
You don't need it for Blackberry service.
Erik
Click to expand...
Click to collapse
How does this save battery power? surely the BB uses the same amount of power to stay connected to 3G as it does to GPRS??? and of course it downloads quicker using 3G
ghost said:
Hi,
I use Blackberry Push with an exchange server and own Blackberry Sever in our company.
This is how I setup my connection:
- I have an Outlook connection to my exchange server working.
- Active Sync is working.
- Install BB Software on PDA
- Install BB Software on Desktop
- Started BB Software form Settings -> Instant Mail and choose what kind of service do you want: Blackberry Solution (You have an own Blackberry Server) or Instant Email with Blackberry (to use the blackberry server of your provider). I choosed "Blackberry Solution"
- Restart Blackberry Software
- Start Your Blackberry Desktop Software, choose your Outlook Profile and Create Your Own Security Key. Your BBPin will be displayed from your PDA. If not connection doesn't work.
- Create Your filter and save all to your PDA
- If you have GPRS enabled and all works fine, you Blackberry software will connect and get your first results.
That's the way, it's working on my universal.
To save your battery live, turn of UMTS and use GPRS. You can turn it off in settings -> Telephone.
You don't need it for Blackberry service.
Erik
Click to expand...
Click to collapse
How does this save battery power? surely the BB uses the same amount of power to stay connected to 3G as it does to GPRS??? and of course it downloads quicker using 3G
tonyb15re said:
How does this save battery power? surely the BB uses the same amount of power to stay connected to 3G as it does to GPRS??? and of course it downloads quicker using 3G
Click to expand...
Click to collapse
Hi,
I don't know how it saves your battery - it's my experience that I can stay more than one day without 3G and BB. With switched on 3G, I need every day power.
I guess that the 3G part of your telephone is switched off and that saves power, like if you turn off WLAN or Bluetooth.
Erik
Hey Ghost,
It seems that this site is not open for all public.
Can you help me on this?
Is this just an add-on software moduel or a complete ROM-image?
I would like to test this on the BES of my company.
Thanks in advance.
Roelof
nice post man
just try it on my CHT device!coo
ghost said:
tonyb15re said:
How does this save battery power? surely the BB uses the same amount of power to stay connected to 3G as it does to GPRS??? and of course it downloads quicker using 3G
Click to expand...
Click to collapse
Hi,
I don't know how it saves your battery - it's my experience that I can stay more than one day without 3G and BB. With switched on 3G, I need every day power.
I guess that the 3G part of your telephone is switched off and that saves power, like if you turn off WLAN or Bluetooth.
Erik
Click to expand...
Click to collapse
Heres an answer to my own question, the power saving is probably down to the reduced amount of searches carried out to locate a UMTS connection, my phone constantly hops between GPRS and UMTS depending on coverage, each time it has to re-register hence using more power and sending more data to the network. I havent tried the GPRS Only option yet, I may give it a go next week when I'm on the road..
Do you need a specific ROM to use this software?
Cheers
Rowan
CAn I bump this topic?
I'd like to try to use this software with an O2 rom, but I suspect I won't be able to.
Can any of the guys using it confirm if it is Rom specific?
Cheers
Bump from me too.. would be very interested in the answer, since I hate the T-Mobile ROM I am forced to use now due to BB Connect.....
Has anyone actually had the BB connect work with the Q-tek ROM AKU1 ??
Thanks
Becky
ghost said:
Today, we got a mail, that T-Mobile germany released backberry software for HTC-Devices:
http://updateservice.t-mobile.net/blackberry/login.do?servcoid=TMD
MDA 2
MDA 3
MDA Compact
MDA Vario
MDA Pro
I haven't installed it. But this sounds good.
Click to expand...
Click to collapse
Do you know when blackberry software will be avaible for mda compact 2 ?
The BB Connect software seems to be tied into the Service provider, there are 2 profiles, in the TMob one, email and BB Enterprise, I use the latter, the email one is hard coded for TMob bb servers.
O2 said they were going to ship a BB Client but wouldnt commit to a date.
The TMobile ROM is Old (Pre AKU2) BUT, it works, it pairs with my Parrot 3400LSGPS, it runs TomTom5.2 fine, the only downside is the gay pink video button. I do however have to reboot it a couple of times a day, and the BB Connect sometimes loses all will to live and forces me to reboot.

VPN driving me crazy...

OK, I don't knkow what else to try here, hence the post!
I'm trying to get my XDA exec (Universal?) to connect to my work VPN. I've entered all the details exactly the same as they are on my laptop (which works) and yet when I try to connect, I get an error message saying "VPN Server problems. Verify your username and password, and try again. If the problem persists, turn the device off and try again." This message appears instantly, as though it is not even trying, and my GPRS connection terminates, without an error message, without a warning. What I think is happening is that as soon as I ask to activate the VPN, it disconnects the GPRS, and then the VPN won't work because of that. Which seems rather stupid.
I've tried rebooting, I've tried changing every setting in the VPN connection, I've tested the GPRS connection by visiting websites, I don't know what I can possibly be missing. Any advice would be greatly appreciated.
This has absolutely killed my faith in this device. It stops synchronising my mail at least once a day, without warning, it has crashed in the past, destroying mails I was writing at the time, and I find it generally unreliable, unfriendly and considerably less useful than a BlackBerry. Sorry, but I had to say that, I'm tearing my hair out here...
im not sure if you can do VPN over GPRS you may require a wifi connection for that.
Hello faethor, fancy meeting you here!
I know on the XDA IIs it worked over GPRS, so it would surprise me if it didn't on the Exec, but perhaps you're right...
I don't care any more, fed up with the damn thing for today...
This is possible, but there are various possible problems.
It could be something as basic as you need to add your company web-site in the 'exceptions' list (Start, Setting. Connection (tab), Connections (icon) advanced, exceptions). e.g *.companyname.co.uk.
It is worth checking with your IT people if certain IP address ranges are also blocked (e.g. for extra security).
Network tech support are quite rubbish on this, and it took me, my former MD and our IT company several hours to get it sorted last time we tried this!!
The queston is do you need VPN for document view / transfer or is it just for email / contacts on the move (you mentioned Blackberry)?
If your company has MS exchange 2003 the exec sync's straight in using yout outlook web access settings (a tick box also needs to be enabled in the server) or you could use something like www.seven.com which I have had both personally and corporate which works brilliantly.
If it is full VPN you need, I can provide documentation or contact numbers which may help.
It may be that your VPN connection needs to be the GPRS settings (and using the APN vpn.o2.co.uk (you said you were using an XDA which is an o2 branded HTC device) and your conx to your server via proxy is your home server details?

Blackberry Connect on Tytn?

Hello Guys,
I'm stucked....I'm trying to install the BB client on my PDA. I'm a T-Mobile user and i'm using the sw's are supported by them..... they are trying to tell me that my hw is broken......Tell me if it can be true that a hardware which is capable for BB connection is working only under the OS which is published by the Operator????
for me it seems it will be the case but as I have a HTC PDA I do not want to Downgrade my OS to the T-Mob. one which I do not like......
I've found already one thread at the Wizzard site which is very similar to my case....
Thx'n advance,
Tg
What error messages are you getting?
The situation is the following:
After I'm inst. the BB client on the PDA I can see at the Service TAB:
service: Blocked- activesync connected.
Even if I'm trying to use the BB_DeskConn. sw. there is no result on the sync progress... no error msg. exactly what I can share you. The desktop sw is getting my BB_PIN so there is an up and running service.
If I'm trying to connect over the GPRS connection there is no IP signed by the provider PDA is loosing the IP immediatelly (AFAIK the first sync must be done via the PC).
My Operator does not have any idea about it they say I mightg have to use their provided OS.....my operator is T-Mobile. It is nonsense taht is why I've bought an unsigned tool.
Tguszti said:
The situation is the following:
After I'm inst. the BB client on the PDA I can see at the Service TAB:
service: Blocked- activesync connected.
Even if I'm trying to use the BB_DeskConn. sw. there is no result on the sync progress... no error msg. exactly what I can share you. The desktop sw is getting my BB_PIN so there is an up and running service.
If I'm trying to connect over the GPRS connection there is no IP signed by the provider PDA is loosing the IP immediatelly (AFAIK the first sync must be done via the PC).
My Operator does not have any idea about it they say I mightg have to use their provided OS.....my operator is T-Mobile. It is nonsense taht is why I've bought an unsigned tool.
Click to expand...
Click to collapse
What does the BB client status show when you are not connected to activesync?
try to connect via GRPS for 10 sec than says not connected. IP for certain sec's and than nothin'
Offical answer by the Operator in Hungary is the following:
HTC TyTN is not working with the BB service only if it runs with T-Mobile provided OS.
:
Tguszti said:
Offical answer by the Operator in Hungary is the following:
HTC TyTN is not working with the BB service only if it runs with T-Mobile provided OS.
:
Click to expand...
Click to collapse
There are specific ROM/OS version, Radio version & BB connect version that will work, and generally unless the operator you are with supports BB connect, they wouldn't even point you towards another operator/provider's ROM/OS, so I think they are already doing you a favour...
yeah I can imagen that is what I'm looking for! Is that an idea if i'm gonna install a NON HTC version than or the cab inst. of the Operator is enough?
I've tested with a T-MOb ROM no result same error nothing happens the device cannot connect to the BB service. Anybody any idea?
So I have you guys a workaround:
If you have a not locked PDA than DO NOT use the Operator Provided BB connector i won't work.
For me the case is closed answer is:
BlackBerry connect 2.1.2.16 which is avaliable on the FTP
I don't understand what do you mean.
I have XDA Trion, never locked, with the newest HTC firmware, Blackberry connect from this FTP, but it still doesn't connect. Says Radio is Off.
which version of BB? b/c in my case BB 2...20 was not okay but the 2....16 was. Maybe your and my cases are different...

Anybody try DirectPush and BlackBerry Connect on the same device?

So here's the deal:
I've been using DirectPush for a year now, and I'd like to keep using it for my company/personal mail.
I've just taken on a client that has Exchange with BES, and they would like to give me an email account on that server. While they've offered to give me a CrackBerry, I'd just assume not have to deal with two devices (how anti-convergent!).
Is it possible to have both DirectPush and BBConnect on the same device?
I suspect that in order to get BB Connect working, I'll need to switch to a data plan with access to BB's APN. If I do that, will it prevent me from reaching my hosted Exchange server?
Any experience/insights welcome...
goestoeleven said:
So here's the deal:
I've been using DirectPush for a year now, and I'd like to keep using it for my company/personal mail.
I've just taken on a client that has Exchange with BES, and they would like to give me an email account on that server. While they've offered to give me a CrackBerry, I'd just assume not have to deal with two devices (how anti-convergent!).
Is it possible to have both DirectPush and BBConnect on the same device?
I suspect that in order to get BB Connect working, I'll need to switch to a data plan with access to BB's APN. If I do that, will it prevent me from reaching my hosted Exchange server?
Any experience/insights welcome...
Click to expand...
Click to collapse
The two email accounts will work together just fine, but the issue you will run into is that BBConnect sets up it's own data connection to Blackberry.net and will fight with other apps on your hermes that want to use the wap.cingular connection. BBConnect usually wins this fight. Thus, if you want to use both, you will need to just disable and enable the Blackberry.net connection in BBConnect when you want to check those emails.
Thanks for the response... which Cingular data plan do you have?
No problem.
I use PDA Connect for Blackberry Connect Unlimited. I no longer have access to isp.cingular, so I have to use wap.cingular, but it seems just as fast. Can't get Cingular Video to work, but I'm not sure if that's a data plan problem or just how my 8525 is configured.
by the way, have you ever used Cingular Answer Tones?
My brother uses it and has "Big Bottoms" playing every time I call him instead of a ring. I always laugh.
"talk about bun cakes, my girl's got em"
Ha! Somehow I don't think my wife would be terribly amused with that answertone...
;-)
jakirkla said:
No problem.
I use PDA Connect for Blackberry Connect Unlimited. I no longer have access to isp.cingular, so I have to use wap.cingular, but it seems just as fast. Can't get Cingular Video to work, but I'm not sure if that's a data plan problem or just how my 8525 is configured.
Click to expand...
Click to collapse
so are you switching back and forth between wap.cingular and the blackberry apn?
yep. Using black 2.0, when I want to use IE or check regular outlook pop email, it connects to wap.cingular. Inevitably though, the blackberry.net connection fires up after a random amount of time to reconnect and disables the wap.cingular connection. This is why I sometimes just disable the BBConnect app unless I'm using it.
By the way, you can set Cingular Answertones to only play the "special" song for specific numbers, so your wife wouldn't have to hear it.

WM6.1 Blackberry Connect XDA Orbit 2 / HTC Touch Cruise

Hi
Has Anyone Got the BlackBerry Connect Software Working on this model?
Thanks
Leon
i'd be curious as well. there are a few threads on this, and it seemed like nobody got it to work on the touch cruise (though people have gotten it to work on their touch).
out of curiosity, why are people choosing to use blackberry connect rather than direct push through exchange? i find that my push is not 100% reliable and considered using blackberry connect to fix this. does anybody else have that dilemma?
Sadly, blackberry is the 'corporate standard', so I am stuck with it.
I have managed to get the Blackberry Connect client 4.0.0.97 to work 100% reliably on HTC touch p3450 with an HTC release ROM. As soon as you load a tweaked or cooked ROM the Blackberry Connect stops working.
Sadly the XDA Orbit 2 comes with an o2 cooked rom so it wont work with that, I have a call in to o2 support but I wont hold my breath
Yours
Leon
Seams to work
Hi,
I still new to Blackberry installation. (It´s my first go today)
From what I have read here a lot of people have problems.
I´ve successfully installed 4.0.0.97 of the Polaris with Bepes 0.58 Full German, eventhough the first installation required a compleate reset:
The HTC also connects to the server, but I get an error as my current user has been rejected. I do believe that our IT Admin needs to allow me to use the Blackberry function..... or am I still doing something wrong?
Unforunately I´ve noticed that the PDA has slowed down somewhat after installing the Blackberry connect
Look forward following this post.
Cheers
Rar9
Rar9 said:
Hi,
I still new to Blackberry installation. (It´s my first go today)
From what I have read here a lot of people have problems.
I´ve successfully installed 4.0.0.97 of the Polaris with Bepes 0.58 Full German, eventhough the first installation required a compleate reset:
The HTC also connects to the server, but I get an error as my current user has been rejected. I do believe that our IT Admin needs to allow me to use the Blackberry function..... or am I still doing something wrong?
Unforunately I´ve noticed that the PDA has slowed down somewhat after installing the Blackberry connect
Look forward following this post.
Cheers
Rar9
Click to expand...
Click to collapse
To get connected, you can talk to your IT amdin, but you don't need to if you also install the Blackberry Connect for Windows Mobile DESKTOP software. What that lets you do is obtain and assign a PIN to your Polaris/BBC setup. Its a security measure to tie your phone with your email account. Install BBC for WM desktop on a PC that has access to your email account (i.e. Outlook connecting to your Exchange server), then run the program. It generates a PIN, assigns it to your phone within BBC on the phone, then you should be good to go. Of course, you can talk to your IT guy otherwise.
And the slowdown is what I mentioned in the other forum. BBC uses LOTS of CPU, memory, and thus, battery.
Hi Rar9
If it connects then disconnects that is because you're using a non-release ROM (cooked).
On a succesful install of 4.0.0.97 you will see after reset a connection even if you havent configured desktop, it is required for the desktop proggie to do its work.
HTH
Leon
leondaphillips said:
Hi Rar9
If it connects then disconnects that is because you're using a non-release ROM (cooked).
On a succesful install of 4.0.0.97 you will see after reset a connection even if you havent configured desktop, it is required for the desktop proggie to do its work.
HTH
Leon
Click to expand...
Click to collapse
are u saying the ver 4.0.0.97 will work n you have it on your cruise?
I have not been able to get it to work and I have the stock HTC ROM. I'm not aware of anyone who's been able to get Blackberry Connect to work on this device. Check out this thread for others in the same boat:
http://www.sems.org/entry.asp?ENTRY_ID=276
Seven
leondaphillips said:
Hi Rar9
If it connects then disconnects that is because you're using a non-release ROM (cooked).
Leon
Click to expand...
Click to collapse
Leon,
I don´t think it would be related to the cooked Rom. I believe that it tries to get allowance from the server and then is rejected since I never had a blackberry so far with this company. Unforunately I still can´t confirm 100% since the our IT has not responded to my query.
In the meantime I have removed the BBconnect and use an Outlook Webmail connection via Seven (thanks for jomo25) which is very FAST and is not so hard on the CPU like BBConnect. I also believe its a lot easier to install.
(http://community.seven.com/forum/index.php?forum=true)
I´ll give it another try once I get more feedback from our IT and will post my results.
Cheers
Rar9
Yeah I don't think it has anything to do with the ROM. There seems to be an issue with the TC connecting to the Blackberry server and I have no idea why. That thread I sent earlier contains some theories on the topic. The BC software is a resource hog for sure.
Assuming you're using BC to connect to Coporate Mail (Enterprise) you can always try Microsoft Direct Push instead of Blackberry Connect to get to the Exchange server. A less optimal path would be to use IMAP to connect to the Exchange server. Then you would lose Push mail functionality
Well, we have 2 threads on the same topic. Some diff players in each, so I'll cross-post this one last time...Here's the other thread: http://forum.xda-developers.com/showthread.php?t=376917
Here's what I posted last: Seven is a "competing product" to BB's suite. If you are trying to connect to a BB server, then yes, you'd need BBC. But if you are just trying to get your email delivered, whether it be personal, POP3, IMAP, or you corporate email (Exchange) and you are behind a firewall, then Seven has a solution for you. Some more elegant than others. But it works. For me, it's the only option since we do use Exchange, behind a firewall, with no OWA externally accessible and BBC's software is very juice hungry.
As for getting BBC to work. Without knowing your exact setup, its hard to know what the issue is. First, make sure you are on the right data plan. I.e. for AT&T you MUST be on one of their BB data plans. Otherwise, you won't be able to get to the blackberry.net APN needed. Then, make sure you have the BBC for WM software installed on your phone and PC. (There are 2 programs, one for each) Then, connect your phone to the PC as in ActiveSync. Run the PC's program. You should notice that ActiveSync connection is severed, and the BB program should find the phone. Then go to assign a PIN and it should. Then it shoudl start to pull email to your phone.
The second software you need to run on the PC is here:
http://www.sems.org/entry.asp?ENTRY_ID=225
Click on the link for: ActiveSync_BBConnect_Desktop_Setup_4.0.0.17.zip
Because BBC uses a different APN than all other network access on your phone, and your phone can only connect to one APN at a time, you will not be able to do other things like surf via IE on your phone while you are connected to BBC (another reason it sucks).
----------
@ Rar9, I'm glad Seven is working for you. To be honest, if you can use the Seven software, you might just wanna stick with it. Seriously, BBC is a resource hog and a half as you seem to have experienced. You'll find it tough to go thru a day without battery dying, if your expereicne with BBC was similar to mine. I even have to run Seven's Workgroup Connector (which sends my work mail through my work PC) and I STILL prefer Seven over BBC for that reason. PLUS, you don't have to worry about switching APNs between your carrier's normal Internet gateway and the blackberry.net gateway. And of course th efinal bonus: the BB data packages tend to be MUCH more expensive than the normal data ones (up to 50% price diff with AT&T).
But try it again if you would like. Hope my instructions and links above for BBC help with that.
Ok so let me clarify. I am trying to connect to get my Exchange email through a Blackberry server. Microsoft Direct Push is not an option since IT doesn't enable it on the server. I do have the Blackberry Enterprise (not personal) plan from ATT. I do have the BC software. I do have an activation code from IT. The problem is the phone does not connect to the Blackberry server. Like I mentioned in my previous post if you check out that thread on SEMS others seem to have this issue. I am getting the same behavior this user in the UK is having:
"After installation and Blackberry Setup I get:
PIN pending
IMEI it's ok
IP address No connection
Status/Service Not Connected
By pressing the "register now" button I get Blackberry Edge connection, Status/Service shows Network Available then Data Tunnel Available and finally "Not Connected". During the process I can see an IP address in the Identity screen."
Appreciate your instructions but I just don't think it works. I've tried several different versions of the BC software, no cigar.
So, just to make sure, you have the desktop PC software also? If so, what happens when you connect the PC to the phone via USB? Doesn't it ask you to move the mouse around to generate a random and unique PIN? Oh, and did you force your phone to only use Edge? I beleive AT&T's connection to the BB APN is still only available via their 2G network, not 3G (not 100% on that last thing, but I do remember it was the case before).
You know, it's been awhile since I tried this, but honestly I remember trying like every permutation. I installed and uninstalled almost every version of BC. I tried it with Edge and/or 3G. I tried using the desktop software to generate the PIN and other times I didn't. I guess I can always try again. Have you gotten it to work on your device?
Not on my Polaris. I haven't tried. I did on my Kaiser and on my Hermes. I had the same issues you describe, til I used the desktop software to gen the Pin. I'd try on my Polaris now, except that I don't have the BB data plan and don't want to go thru the hassle with the AT&T guys again to get it added (esp since I won't keep the BBC software on my phone anyways for the aforementioned issues).
So, it may be that it doesn't work with the Polaris. the new versions of BBC should work, but they may not. If you feel you've tried it and did everything right, then it just may not work as you say.
I definitely don't want to steer you down a dead end. I was just checking to see if you did everything I thought needed to be done. Sounds like you had those bases covered.
Sorry!
hambola said:
Yeah I don't think it has anything to do with the ROM. There seems to be an issue with the TC connecting to the Blackberry server and I have no idea why. That thread I sent earlier contains some theories on the topic. The BC software is a resource hog for sure.
Assuming you're using BC to connect to Coporate Mail (Enterprise) you can always try Microsoft Direct Push instead of Blackberry Connect to get to the Exchange server. A less optimal path would be to use IMAP to connect to the Exchange server. Then you would lose Push mail functionality
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Click to collapse
Hi hambola
I read that the RIM Blackberry Connect was designed to work on Release / RTM versions of Windows mobile and has been coded to prevent it logging on via the global BES if the ROM is unsigned or if the device name is not in the list of allowed devices.
I can prove this using my trusty P3450. When loaded with a vanilla WWE RTM ROM Blackberry Connect 4.0.0.97 works fine. Load a cooked ROM and it connects then disconnects. This is the behviour I get on my polaris with its customised o2 ROM.
So it could be a clean ROM problem or it could be that Blackberry just havent allowed the Polaris to connect just yet.
Yours
Leon
xphobic said:
are u saying the ver 4.0.0.97 will work n you have it on your cruise?
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Click to collapse
No
4.0.0.97 doesnt work on Cruise but works fine on a vanilla ROM on P3450
Yours
Leon
jomo25 said:
Not on my Polaris. I haven't tried. I did on my Kaiser and on my Hermes. I had the same issues you describe, til I used the desktop software to gen the Pin. I'd try on my Polaris now, except that I don't have the BB data plan and don't want to go thru the hassle with the AT&T guys again to get it added (esp since I won't keep the BBC software on my phone anyways for the aforementioned issues).
So, it may be that it doesn't work with the Polaris. the new versions of BBC should work, but they may not. If you feel you've tried it and did everything right, then it just may not work as you say.
I definitely don't want to steer you down a dead end. I was just checking to see if you did everything I thought needed to be done. Sounds like you had those bases covered.
Sorry!
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Click to collapse
Hi Jomo25
no offence taken, thanks for your ideas - a second pair of eyes is always welcome!
Yours
Leon
hambola said:
Ok so let me clarify. I am trying to connect to get my Exchange email through a Blackberry server. Microsoft Direct Push is not an option since IT doesn't enable it on the server. I do have the Blackberry Enterprise (not personal) plan from ATT. I do have the BC software. I do have an activation code from IT. The problem is the phone does not connect to the Blackberry server. Like I mentioned in my previous post if you check out that thread on SEMS others seem to have this issue. I am getting the same behavior this user in the UK is having:
"After installation and Blackberry Setup I get:
PIN pending
IMEI it's ok
IP address No connection
Status/Service Not Connected
By pressing the "register now" button I get Blackberry Edge connection, Status/Service shows Network Available then Data Tunnel Available and finally "Not Connected". During the process I can see an IP address in the Identity screen."
Appreciate your instructions but I just don't think it works. I've tried several different versions of the BC software, no cigar.
Click to expand...
Click to collapse
Same behaviour on a cooked ROM on P3450 - exactly the same.
German O2 Orbit 2 will support BBC in May. This is what someone from O2 told me. BBC software sends the PDA ID (Pola200) the OS version and the carrier to RIM. If your PDA is not supported by RIM you'll get " pin pending".
So we have to wait.

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