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Hi,
i know this has came up alot, i was just wondering if anyone has found a fix for the xda exec crashing when a text is recieved. This does not happen to me often but it does happen and is quite annoying as the text is lost sometimes.
Also i find that sometimes when i leave my phone closed in clam shell mode overnight i wake up and open the phone but it seemed to be crashed. There was one night when my girlfriend sent me 3 txts during that night and she got delivery reports saying they were delivered,once i turnt my phone on in the morning it was frozen and i had to soft reset but didnt get any of her txts. Im now trialling to leave the phone on in standard pda mpde (screen facing out) overnight to see if it happens this way or not.
Michael
p.s: im using the standard rom that came with the phone
rom: 1.13.48
radio: 1.04.02
protocol: 42.37.P8
Yes the problem is very much there still. I have been using the Jasjar for almost 3 months now. During these 3 months this is my 2nd Jasjar and the problem is on both my units.
The chances of SMS freezing the Jasjar is more likely when the available RAM is below 17 MB. So what I am doing to reduces chances of this happening is to soft reset when the available RAM is below 18 MB. However this is still no gaurantee though it does reduce the chances of the Jasjar freezing upon receiving a text message.
This is a very annoying problem as this makes the whole thing so unreliable. You will never know that a text message has come through and caused your Jasjar to freeze till you need to use your phone again, and if during this period someone tries to contact you his call will not get through.
May I also mention that a few days back I also upgraded my Jasjar with the O2 ROM but the problem was still there. Furthermore I am convinced that this problem is not being caused by any 3rd party software. I can say so with confidence because I have hard rest several times and found the problem to be there even when no third party software was installed.
My only hope is now a ROM upgrade which I heard is due in December. I this does not solve the problem at least for me I can say that I am quitting and the Nokia 9500 will be my next phone.
Regards
@mho,
which mode are you using. I had the SMS freezing problem with my JJ but with my Exec in Corporate mode I have not suffered this. However, I have noticed that since I downloaded the latest ROM from the O2 my Exec is less stable then with the original ROM!
i am using the corporate mode, its mroe stable than the basic mode but upon recieving ssm it still crashes.
i think im going to call o2 today and ask them to change my phone. I thinking of samsung sgh-i300 now.
such a shame cos i really like the exec, if i didnt need a reliable txt function so much i wouldnt really care about it.
When I tried the O2 ROM on my i-mate Jasjar I also opted for the corporate mode and this still did not solve the text message freeing problem. I therefore shifted back to the original i-mate Jasjar ROM
Regards
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
doody said:
Did you guys have Pocket Informant or TCMP + ffdshow/ac3 codec pack installed by any chance?
My SMS was perfectly fine until yesterday I installed the above, and upon receiving an SMS my exec (corp) hung...
Hard resetting now...
Click to expand...
Click to collapse
I have TCMP installed and running on the original corporate ROM and NEVER had the crash upon receiving SMS.
When I had my JJ I did get the freezing problem with receipt of a SMS - but I was also using Pocket Informant. On my Exec on Corp mode I don't use Pocket Informant but use Agenda Fusion and have never suffered the SMS issue. Looks like it could be a third-party app (I also may have used a Today screen plug-in on my JJ, which I don't use anymore) causing the SMS problem.
OK this is starting to peeve me..... hard reset, didn't install TCMP, only installed PI trial and SMS hang issue is back...argh!
no, i had no 3rd party apps and it still hung. I think someelse also didnt have any 3rd party apps and had this problem too.
thx mho... I'll test it out for a day or two more and if it still hangs I'm calling O2. I have a suspicion that it's an issue to do with the memory leaks, probably due to filehandles not being closed when accessing an SD card with LOTS of files in it.
Happening again after being ok for 2 days... calling O2 today...
Yes it is true... I am having same prob too... Even after hardreset without any 3rd party applications, after a while after softreset, my phone does freeze... Some time I am not even able to read the message.
Not sure how scientific this is - but I had the 'crash on SMS' quite a bit in the first week or so of using my Exec.
The first time it happened, I thought it might be to do with insufficient resources, so I regularly closed down background tasks and did occasional soft-resets to 'clean it up'. This didn't seem to make much difference.
HOWEVER, this week I've basically just made sure POutlook is actually running at all times, and I've not had a single problem.
When I fancy the old 'close all tasks' if I've got a load of apps running in the background - I just follow it with a swift press of the "envelope" button.
It SEEMS to be working!
FunkyMagic said:
It SEEMS to be working!
Click to expand...
Click to collapse
Except I spoke too soon. Graaagh. :evil:
Came back to a flashing orange LED, opened up to see, and the thing had frozen.
doh! :evil:
I had the SMS freeze problem with my JJ now I only have it with email download over GPRS. Unfortunately a lot of Universal fans here don't think there are any problems with the Universal while the rest of us are trying to find workarounds. A bit annoying really.
It must be from the service provider, because someone already tested it after a hard reset with nothing installed and still getting these SMS freezes. It could also be the phone. It is hard to pinpoint because I don't see any Cingular-USA complaining of SMS freezing. As most Universal users are in the UK.
If it's any consolation.....happens to me once in a while too.....don't think it could be the network.....but maybe some O2 files??
no freeze but SMS just not received
see my post - only receiving some SMS - this is related to an XDA 2i
on O2 network
the more I trail this forum for SMS issues the more I am concerned that this is a serious bug with the phone.
I have done extensive troubleshooting on this and can confirm that it is a) not related to any loaded SW or backup, b) happening on nearly all XDA derivates to some extend, C) is mainly related to the unit trying to "wake up" (which is normal for SMS receive). Pattern seems to be that combined with a weak signal the XDA wakes up, looses network, re-aquires but the receive failed. The confirmation that the message was received is however already deliverd as the XDA woke up. I can re-create this behaviour at will now. If you send two messages within a short time frame the Second message only will be received. So it is definitely related to the unit waking up.
My XDA was with O2 for repair twice and no change in behaviour. they have agreed to exchange - but see above - form the posts here I think that it is a general problem with the unit
I am using the latest HTC ROM in the UK with Radio v. 1.03.03.10. When I restart the unit in the morning after switching the power off overnight the phone is off enough times to be a nuisance if I do not notice it. Occasionally it switches into flight mode when the unit is on as well, but this seems to be happening less frequently. I also sometimes have difficulty making outgoing calls, ie the call ends before even getting connected, and redialling will not work until I switch the phone off and back on again. Is anyone else having these problems? Is this an issue with the radio ROM? I have read about the difficulties with the latest Radio ROM upgrades on the forum, and if a Radio ROM upgrade would solve the problem I would appreciate some advice on the best one to go with for use primarily in Europe, with occasional travel to the US and Japan.
Hi, Sorry to hear about your issues, I and a couple others here have or had the problem with the phone being off/flightmode after turning it off, then back on.
Theres a another post about this somewhere..I was just too lazy to find it before I posted, and last I checked a true fix hadn't been found.
If I am correct it shouldn't occur if you only do a softreset, and if you look at your signal bars when you shut it off, it looks like it turns the phone/radio off during the shutdown process...that is normal I'm pretty sure, cause even when it worked correctly it still shut the phone off before a power off, I think the issue is related to the startup process and it isn't correctly turning it back on.
I have had it work fine for the longest, and then when I installed some software it quit, after the fresh installation of software it has worked again, also I notice if I power off the phone while its charging and then power it back on, it always works correctly.
I haven't had any actual incall/call issues myself I can't say if a Radio upgrade would help with that, but I don't suspect a radio only upgrade would help with the flight mode being on after a power down, but I am far from being positive, I think its installed software/ROM related, sorry I can't be of some real help, I'm dealing with it myself..its aggrivating to me, I have forgotten to turn flightmode off and missed calls for half a day untill I looked and noticed.
Start the improvement way by upgrading the Radio ROM
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
Here you can find the 1.20 ROM, extracted from JASJAM ROM. Try to install it on your device.
Tell me about this.
Thanks for the feedback and the suggestions. Most helpful.
yes - i get that too - constantly (on a t-mob vario) - i get bumped off the network at least 5-10 times a day and it takes me anywhere between and 10 minutes to get back on. i also get bumped off systematically every night (i am always off when i get up).
calls too are a disaster - an average, it takes me 3 or 4 tries to complete a call when i have full network. (sometimes as much as 10-15 tries)
took my sim and put it into a magician and all went away, so *suppose* it could be a 3g thing, but i am really not convinced because the hermes does have a 2g radio as well (so it should fall back onto 2g whenever 3g fails...)
Not a Fix but a Working Solution
I started having the issue of the radio being off on startup a few weeks ago.
So I invested($10) in a copy of SK Softwares Scheduling Manager SKScheMa.
http://s-k-tools.com/index.html?skschema/m_skschema.html
This has a powerful scripting language and one of the script commands is "GPRS on"
I created a shortcut in the startup folder to a GPRS On script. and since then I have had no more problems.
i´ve the some problem, what do you do for no more problems ?¿?¿
thanks
Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?
>Thanks for this. I will give it a try. Do you know by any chance if this also provides a way to have the phone ring through the speaker when it is connected to a Bluetooth headset?<
If you are refering to SKSchema, then this should be possible. You can create a script that runs when a call is received.
The script can then instruct the phone to play a sound file.
We turned off the UMTS service and reverted back to GSM and that seems to have solved the issue.
Hope that helps.
Cheers,
J.
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
ChaoticDruid said:
Just a slight update to maybe help find the cause, I had created a backup with spb before the problem occurred (minus pim data and emails not sure if it mattered) and after having the problem arise again and a few other issues, I decided to hard reset and try out the backup I made.
After installing my backup the problem was gone, and then I got bored the other day and installed some software, and I think removed some, and I had it happen once again after I had ran memmaid 1.72 and rebooted.
I don't know if it the software installaions that are causing it..but one thing that has been a constant is the memmaid, and it could even be my fault.
Is anyone having this happen to a basically oem device?
Click to expand...
Click to collapse
Well, I can't exacly tell why but I get the same feeling about extra software.
After a hardreset or ROM upgrate (now Cing 1.34/radio 1.16) everything's fine. I deactivate ActiveSync and install some extra software (PocketZenPhone, Total Commander, Regedit, TomTom). After a few days still everything's fine. So I install some other software (SPB PocketPlus, Jetware, a today- and phoneskin) and still everything's fine for a few days. But then on a (not so) fine day: it hangs! The phone doesn't react or TomTom is hanging on the startup screen or the whole device is freezing. Why? I don't know, softreset and everythings fine for a few days.
I notices a few situations while it happened: first when I connected the carpower adapter and second a few times while receiving a phonecall (in my carkit and on poweroff).
Uninstalling everything doesn't seem to do the trick: it still hangs now and then. Also I dont have the patience to hardreset and use my device clean, without extra programs for a few weeks. But I guess in that case everything would be ok (?). But a device without the extra's has no use to me...
My feeling is that the installing the extra's causes a instability in the registry or elsewhere. I also have the feeling that the hardware causes certain instability: the gliding keyboard, the screen (alignmentproblems), the buttons, the SD-card, the network cards, bluetooth... (I had my device in repair with HCT because of the too easy gliding keyboard, the stylus, and the instability with TomTom, but those problems are solverd for now, exept for TomTom). So much hardware, so much software, all in one small device...
A small addition to my previous post: I think another possible cause for instability are the famous memoryleaks. Starting and stopping programs in my opinion never clears the whole memory, in spite of "real" programstoppers like SPB PocketPlus. After working a few days this could cause a freeze (?)
Hi, i have the backlight set to 30 secs and turn device off set to 1m, however the device is not going to sleep at all now!!?? The backlight turns off after 30 seconds, but the screen is still on.
Any ideas anyone. The only thing i did was a full reset and restored with Sprite.
I'm sure it used to sleep before.
what apps are running?
the only apps running (showing in Running progs list) is Activesync and Outlool email. I have push e-mail on, but this never affected the sleep.
weird thing is, this problem seems to be intermittent. Yesterday afternoon, was fine, but this morning, it wont go into sleep automatically.
Any ideas anyone?
Exactly the same thing with my Vario II. The Backlight will turn off, but the device stays on. Found out that it is is really related to DirectPush. Turn off DirectPush and the sleep function is working. Is there any solution??
flashflash said:
weird thing is, this problem seems to be intermittent. Yesterday afternoon, was fine, but this morning, it wont go into sleep automatically.
Any ideas anyone?
Click to expand...
Click to collapse
Me too. Same problem and also intermittent. Hmmm
Battery life is bad enough let alone having the screen on (backlight off) all the time. Hopefully this problem can be fixed, because i do find myself now checking to see if the screen is off or on... which is a real pain.
Oh and before anyone says it. Yes, i know you can manually put the phone into sleep, but thats not the point!!
This problem appears to be a network related issue.
In trying to resolve this issue I exchanged my handset - and I have re-flashed the phone several times. Then one of my co-workers also upgraded to a TyTN. He is on a different network. (We are in South Africa - I am on Vodacom and he is on MTN.) He is using direct push with the same Exchange Server - and he does not experience this intermittent sleep mode problem.
So I got hold of a pre-paid MTN SIM card - and the problem went away.
At that point I thought that the problem might be related to my Vodacom SIM card (rather than the network) - which is an old 32k SIM. So I obtained a new Vodacom SIM card - and the problem is back.
I need to use the MTN SIM for a while longer just to be absolutely certain - but right now I am a frustrated Vodacom user. I have no idea as to how the network could affect the handset in this way - may be related to the push mail implementation??
Any ideas?
Hello!
First, I'd like to say hello, have been lurking for some time here, now I've got my o2 trion and can now actively read/participate . I'm having some troubles with the trion though.
I've meant to use it as an alarm clock (using Mort) and for that, I've setup the device not to suspend while on AC, only to shut off the display. Two days in a row after I've woken up (using another alarm clock, precaution is everything ), I've found trion has hung by that time; I couldn't activate it except by soft reset. Today I've experimented a bit and left it for about two or three hours on AC. After that, I've activated it (tap) and started a programm (Skype in this case, but I guess it doesn't matter). Trion hung while starting it, only soft reset helped again. I figured out Mort started in the morning and hung the system.
I've got Pocket Informant 2007 running, a couple of Today plugins (Birthday, Mort's Today), WM5 build 14955.2.3.0, ROM version should be 1.25.207.1 though I'm not sure about that. It's the current o2 Germany ROM.
Questions:
Has anyone experienced this behaviour?
If not, do you have any idea, what could be causing hangs (my symptoms are rather vague)?
I've kicked all of branding from the thing a couple of days ago with a hard reset, the only cab from ExtROM I installed was PP_Suspend_Resume_Null.CAB, as I assumed this could be a fix for some bug. Could THIS have something to do with the problem above?
What happens to my SMS' and missed calls if I don't read them before soft resetting?
Thank you.
I find my unit hangs as well if left alone. It was on charge last night, didn't sound the alarms at 6am and eventually when I got up (a bit later ) I had to soft reset it in order to get it working
Not sure how to fix it. In the past any telephone calls or SMS messages I have received during the "hung" phase I lose. Not much I can do about that I'm afraid
These freezes are often caused by active sync running all by itself. Providing you do not use push mail see the following thread:
see my post here - you need to follow each step carefully and consider the auto soft reset at a time before alarms are due.
http://forum.xda-developers.com/showthread.php?t=288352&highlight=fake+server
Mike
Hi all,
In need of some help here... :-( Got my replacement Uni all setup back how I like it and my boss finally signs off the paperwork to get Blackberry enabled on my phone. O2 eventually got it all setup and I start to receive email, however am having some problems.
1. If I turn the PDA off (or it turns itself off as battery saving) then Blackberry seems to quit and won't restart without a soft reset. Obviously not very useful
2. When Blackberry is running it doesn't display any notifications for other events (such as the alarm clock, new text messages, calendar notifications etc) which means I can't cancel them so when I soft reset my phone I get 5 minutes odd of the phone ringing, and MemMaid doesn't seem to be able to get rid of them
3. Not a Blackberry issue but my phone just completely stops working at 72% battery life, bearing in mind this is a replacement provided by O2 and is supposedly brand new do I need to do anything likefully discharge the battery in boot mode or something like that.
I remember reading something but browsing the forum over GPRS is a bit painful so please if someone knows the right thread if you could reply to this would really appreciate it, won't be back near a proper net connection for about 6 days so stuck with GPRS for the moment (not got a 3G enabled SIM yet, meant to have but O2 sent one which wasn't and are now taking an age to sort it out).
Thanks
G