Database Users

Semi Dead SX56 Stefan, please help!!!!!!!!!!!!!!!!!!!!!!!

Hi,
I'm relatively new at this, so please I apolgize if I make dumb questions and /or statements. I have a Wallaby that just won't get pass the boot screen. My screen has a white bacakground and has the following message:
"Welcome to
T-Mobile
G324e4
R6.25.02
4.01.16"
I have already tried flashing a cooked rom by using XDATools; however, I can't get the rom into the SD card. The OSImageTool.exe doesn't show my SD cards at all, so I can't dump the rom to the SD card.
I've also tried docking the unit, but it just won't sync with my pc.
It may be irrelevant, but I have the BootLoader 5.15 on my Wallaby.
I have read several posts regarding similar issues, but nothing I've seen has worked yet. I need some help sometime soon. Thanks

Have you tried using a card reader/writer on your pc for transferring rom image?

Yup.
Actually, my laptop has an integrated SD card reader on it (I am beginning to think this may be the real issue - compatibility, etc). Keep the suggestions coming though.
Thanks for the help, but... and still in trouble :?

Have aou tried another hard reset of the device? Maybe it helps to start the ROM....
Integrated SD-Card Reader / writer do make often problems with the XDA-Tools. Best (and i think only solution) would be buying an external Card-Reader/Writer (should be available for about 10 Euro...) or borrow one.
Then you're able ro reflash your device using a SD-Card.
2nd Chance you have is making an SD-Card dump of the OS of any other XDA. And then reflash your device with this Backup.....
I don't think there is any other possibility....
Stefan

LumpiStefan,
I did try hard resetting the device several times, but nothing happened. I will try to get another card reader and go about it that way.
By the way, I did think about getting the rom from someone else, but I don't know anyone in this city with an XDA.
All in all, thanks for confirming my theory of compatibility issues. I will give that a shot...
I'll write again to tell the story of the final outcome... "Will it live to see another day, receive another call? Or will it just become another victim lost in the valley of the Death?" :lol:
Stay tunned...

egsthunder1 and LumpiStefan,
I have this exact same problem. This phone sat on my desk for several months, I powered it up and charged it everyonce in a while. Now I wanted to give it to my daughter and it just sits trying to boot up. I let it charge for several day, soft and hard resets. I used the boot loader from a second device to dump its Tmobile official ROM to SD. I then Flashed the frozen device with the SD card. It was uploading for a while, said the flash was successful. I then did a hard reset and the same "welcome to Tmobile screen with G324e4, R6.25.02, 4.01.16. Both devices had a 6.22 bootloader.
Any help would be great. There was nothing done to this device other than sittng on a desk, draining to zero, charging and then a lockup.
Thanks for any and all help.
Paul.

Hey guys, I've been having this problems for years and I've been waiting for someone to find a solution but I guess no one has the answer. egsthunder1, what rom are you currently using? I'm guessing 2003? I suggest you re-flash your rom back to 2002, I think ROM Kitchen carries the 2002 one for the T-Mobile or whatever service you're using. Just cook the rom, download it, upload it into your SD card, and use the bootloader to download the rom from the SD. It works for me if you're willing to use your PPC again w/o 2003.

Back from the grave!!!
Well,
After seeing the light , my phone turned away from it and decided that it wanted to stay in the world of the living once more.
I was right in my assertions (and Lumpi verified that), the integrated card reader on my laptop was the reason why I couldn't flash the rom into an SD card. So I borrowed one from a friend, and presto!!!
My Wallaby now runs on 2002 since I cannot get 2003 SE (from the kitchen) to get past the boot screen, just like XDAPDA88 said it would. It was twice the work, but in the end it paid off.
I guess it is for the better since 2002 was far more stable than 2003 SE ever was (at least in my experience with the Wallaby). However, I now have a BA, and I couldn't be happier (at least until I get my hands on the Universal, then I will truly be happy
Thanks to all of you for your input.

camera and fm radio dead

hi
i have an atom with ROM: kumara wm 6.1 last present
radior060822n_mn1arc_rs00052
hardware- c1 Garmin rom
I was working on the wifi and all of a sudden the atom rebooted and shutdown.I tried to revive it with hardreset and restored partially but the camera and the FM radio function is dead,if I hit the camera button the system hangs and I need to reset the atom and when I go to the FM radio it plays but no display to work with.Guys can you help me out?
should I reflas my ROM? how do I do it? Pl let me know ur help would be greatly appreciated.
thanks
mukund
kumara wm 6.1 last present 2 gig storage card.

success!!!!!!!!!! now works like a dream!!!!!!!
yes my problems were sorted out just the way ironeagle and Brian told me to reflash my ROM.I went back to WM5 the original ROM posted in WIKI,just follw my tread and strictly follow these steps and you can not fail unless you have a hardware bug in your phone.Now my phone works great and responds much better. WM6 upgrades not meant for serious office users good for experiments and be prepared to brick your device!!!! so I say stick to the original ROM and have fun ........love you wiki .......

Back to WM5 and glad I went back-Step by step tutorial
Originally Posted by japa78
Many thanks.Since this is the very first time am going to be flashing my ROM I want to check with you if this is what I need to do:
0.Ensure activesync 4.5 is installed on the desktop PC.
1.download and copy the latest official ROM MOT0822 atom ROM or any other ROM I want to flash to
desktop PC in C:\windows\temp
2.Remove memory card from Atom.
3.Go to bootloader in ATOM by pressing camera button and soft reset hole with stylus simeltaniously.
4.Connect ATOM to PC using USB cable.
5.In the desktop PC go to C:\windows\temp and run DSUU update utility.
6.Follow the onscreen instruction and at the end of it the ATOM ROM is flashed.
Is that it?
Just being overtly cautious as "bricking" my ATOM will be a nightmare and a huge financial loss for me.Pl let em know.
Thanks mate I know I can count on your advice.
What is your opinion on PDAVIET ROM which you are using now?
Mukund
India
Yep, Thats it..
I am using PDAVIET by sonblack (latest)

herm300 dead

Hello i try to unlock herm300 mda t mobile and spmthing goes wrong, and i need help, when i try to pover on. on scren shov mee m05 ,s04 b06 ,d1,21 no gsm, and show me logo t mobile this is end, is hangup,when i put in boot mode i have on the screan 4 color, and on display herm300 i pl-1,01 and herm300 spl-1,04., i try update but no sucess. Thank you.

I should have a sticky with this post , download and install the original carriers rom, if it was originally on o2 uk then use that rom. Ignore all the prompts saying tick if you have an active sync connection and tick them anyway and flash the rom, then hopefully your device will come back to life

the wiki is a vast source of info , if you tried looking on there all of these questions are pretty much answered
Try flashing the t mobile rom from here
http://wiki.xda-developers.com/index.php?pagename=Available Original Shipped WM6 ROM Versions

Apologies for asking, but i've been round and round the site and I keep confusing myself as to what to use. I keep thinking I have fulfilled all the right tick boxes then I realise the ROM is for WM6 ... and I've only got WM5 at the moment. Or that its for a different version of the Hermes ... and I wasn't sure it would work on my handset.
I am wanting to flash my rom, should I use the T mobile one or some other one. I have an O2 sim in a T mobile Vario II.
I was also wanting to upgrade to WM6 but not sure if I should try and upgrade that first then flash the rom.
I've unlocked using a v3 unlock from here and I have used the Hard SPL-v7
Can somone advise me as to either which Rom to use or link me to where I can upgrade to WM6, and which way round I should do it.
Thanks.

Since you have unlocked and Hard SPLed your Hermes it doesn't matter what rom you use.
For personal preference though, I use the sd card method to flash the ROM as you get fewer problems that may "brick" your device. seeing as how you have Hard SPLed your Hermes try this.....
1. Format a 2Gb or less sd card FAT32. Copy the .nbh file of the ROM you want on it. Rename to hermimg.nbh .
2. Insert card into Hermes and go to bootloader - hold power button, OK button above the flywheel and reset with stylus. Hold all buttons in until you get to tri-colour screen A.K.A. bootloader.
3. As long as you have followed the instructions and have no spelling mistakes, follow the prompts.
JUST MAKE SURE YOU HAVE GOOD BATTERY CHARGE. You can't charge the battery while flashing.
I find that the only way to stuff up the flash like this is to reset with the stylus halfway through the flash (or have the battery die) so its safer.
As for ROMs, the ROMs you mentioned are stock ROMs. They are full of bloatware and tend to slow down your Hermes. Look in the WM06 part of this forum to see the newer WM6.5 cooked ROMs. Do some reading to see what you want (I believe theres a sticky at the top with about 50 WM06 roms) and make sure to read the last few pages as there are generally any problems and/or resolutions there.
Happy Flashing...
Cheers...

Many Many Thanks.
If I read this right. If I flash using a WM6 rom, will that give me WM6? I know that sounds stupid that I don't know, but I have found some comments really ambiguous due to some techno geek speak... I'm trying really really hard to find stuff and understand. I previously thought it would just change stuff behind the scenes.
Thanks again. I'll try it tonight if I get the chance.

Pontoon said:
Many Many Thanks.
If I read this right. If I flash using a WM6 rom, will that give me WM6?
Click to expand...
Click to collapse
yes this will give you WM6 .. and there are many great versions out there.. just find one you like by trying many of them or just look at some threads and flash.. but remember the rom must be found in hermes section .. do not flash it with a rom made for other devices hehe.. well good luck upgrading we're sure your gonna do great..

Won't get a chance to do it till the weekend now, Beer got in the way last night. However I'll have a go on Sat, which gives me time to go research the ROM's
Thank you! You're a star.

Okay next question.
Should I flash the Radio ROM before or after Flashing my ROM?
Also someone recommended that you should flash a stock ROM first, then a radio ROM then my chosen ROM (I think I'm favouring the Faria32 at the moment and its that thread i found the info on.)
Is there any point to this or should I go for the ROM I want and worry about the radio ROM later. ...

leave the radio alone unless you have truly **** reception on the vario, safer to just flash the rom OS(operating system or windows if you prefer)
Saying that though i have flashed my devices at least a 100 times each and had no problems, main thing to worry about is power, so make sure the battery is charged fully and the electric meter is topped up
You should only flash a stock rom if you are using a big storage rom or you have had hangups and slowness of your device before hand. There is a ATT stripped rom with no radio in it that i use from here, think that might even be in the faria thread.
Anyway try flashing the faria rom then if it is acting sluggish or hanging just flash a stock rom then flash it again with the faria rom
Good luck and happy flashing +
XDA-Developers the only place you can flash as much as you like and the cops dont arrest you

I stayed up wayyy past bedtime last night and flashed my rom.
Colour me happy.
I've an all singing all dancing working phone... though i lost settings when i reloaded my backup... but then finally managed to get them from O2 again... though they had "idiots r us" on duty this morning.
Though MMS still seems to be having problems.... I'll trawl a while and see if I can find a solution to that... though I think its a case of O2 just not allowing it cos its a Tmobile handset. grrrrr.

Download a version of Arcsoft mms composer and install to the hermes, NOT sd card. Run the service wizard, if your rom has it, and that should fix the problem.

Okay. I followed instructions and downloaded Arcsoft. I then tried to run the O2 settings on it from O2UK_Mobile_Settings cab. It doesn't seem to have fixed the mms settings.
I've tried manually typing in various o2 settings which I've located. I'm not sure if I've missed something important or not.
I don't think i have the service wizard on my phone, but having only just been researching flashing ROMs for the last couple of weeks I'm still on a steep learning curve. So if its liable to be part of the Faria 32 Rom and i've just not found it can you point me in baby speak to it.
Appologies for being thick.
I have been trying to find the information on the site, however the search engine doesn't seem to like mms as a seach term... and when i do get stuff up it seems an awful lot of folk asking for help... or its advice for other operators.
NB I have phoned O2 about this twice... and I find it increasingly frustrating being told that they'll send me the settings straight to my phone, which failed doing it on the net so why would it work for them? then they emailed instructions... which involved directions to the automatic setup... which I'd already tried. Then they sent the Mobile Web settings and how to set up my email... none of which I asked for, I asked for the MMS settings. Please tell me someone has the right settings which work and don't make me have to deal with them. I'm sure I speak a different language...

I can't remember if Faria's rom had it in there, its pretty old now.
Do a search for network setup cab. Just do some reading to see if it is ok for you as some are country or network specific, a case in point is Circ_au's setup wizard, Australia only.

I've already tried using the O2 settings cab i did find, as I previously mentioned.
I was hoping someone had advice or settings which definitely work so I could establish whether it is a phone prob or an O2 problem.
I have been directed here but that didn't work either.

I've been on the phone to O2 again (I hoped 3rd time lucky... FAIL) but got the same instructions and the inability for someone working there to understand I have followed instructions, and I do understand how it works... and no the "automatic settings" are not working and no you haven't sent me the mms configuration ... the GPRS settings are not the same thing... wimper...
The outcome of the phonecall was that the person at the other end of the phone decided it is entirely to do with my handset and that i need to speak to TMobile.
.. having unlocked my handset about a year ago and having recently flashed my ROM. I now have a very happy phone and its makeover is spiffing, I don't think it will be a Tmobile thing. ... cept I still don't get MMS. I keep getting a message "error synchronising" when i try a send/recieve.
Is there something I'm missing? I've tried and O2 settings cab and that didn't work. I've been on filesaveas and tried their settings still no joy.
Is there some form of wee thing i'm missing that Tmobile have hidden in there that would prevent me from using MMS? Or is the person at O2 BSing me ... cos they obviously haven't got a clue?
Any instructions or advice welcome.

Okay update is that I spoke to O2 again and got them to check my mms is set up and that my number has been properly ported across. Just in case. According to them all was good, but just in case they were going to switch off my mms then switch it on again and see if that works.
I've run through some settings (after waiting an hour to make sure they had plenty time to make sure they had finished fiddling.) and still no luck. still getting "error synchronising"
any more suggestions? I've a feeling there may be something somewhere that is really obvious and i'm missing something.

More update. Someone suggested that the porting problem may have stemmed from Tmobile not setting up their end of the porting of their number properly. This person managed to sort something out with them, so I phoned Tmobile to see what they can do for me.
... 15 min later and I'm no further forward, however the guy was really really keen to help and was trying to suggest idea's. Eventually I admitted defeat though he seemed really disappointed not being able to solve my problem. It was kinda sweet.
So as long as we trust the folk i've spoken to, O2 and Tmobile have got everything sorted... so it should just be a phone problem... most likely my settings
but its still not working. I'm still getting an error synchronising message when i hit send/recieve and nothing is sending from my phone.

Okay. I'm such a noob!!!
Forgot to hard reset after flashing my rom... I appear to be having limited success MMSing now. I say limited i've a couple of mates getting the weblink rather than the picture, but at least I know it isn't a phone problem!!!
Hopefully my witterings will help someone else with similar problem.
Thanks for all the help.

Herm300 flash
Hi friends, I really need your help now 'cos i just messed up my phone Herm300. Actually the network service was out and i attempted to flash the ROM with the hope it will solve the problem then it got stuck in the four color screen showing HERM300, IPL-1.01 and HERM300, SPL-1.40.olipro on the top left of the sreen. Hard and soft reset would not help. i used the RUU_MAINENTRY. kindly help me recover the phone. Thanks

Sorry to be such an idiot but...

I was trying to upgrade my SX66 from the factory Windows2003 to WM6 with this HELMI_BA_WM6_R0_ installer. I started the install and it crapped out giving me an error saying that it could not communicate with my device and that I needed to plug my device back in and retry it. My SX66 is now stuck on the bootloader as I'm sure the ROM isn't complete, and the installer does nothing now. Can someone please help this noob out? I'd really like to have my phone back lol.

N1cholas said:
I was trying to upgrade my SX66 from the factory Windows2003 to WM6 with this HELMI_BA_WM6_R0_ installer. I started the install and it crapped out giving me an error saying that it could not communicate with my device and that I needed to plug my device back in and retry it. My SX66 is now stuck on the bootloader as I'm sure the ROM isn't complete, and the installer does nothing now. Can someone please help this noob out? I'd really like to have my phone back lol.
Click to expand...
Click to collapse
Did you unlock the device first?
In any case, just try to reflash your device back to WM2003 with a stock rom. It does seem to be a bad flash. Also, which OS are you using (XP or Vista)?
Follow this in order to perform the upgrade properly...
Good luck!

egzthunder1 said:
Did you unlock the device first?
In any case, just try to reflash your device back to WM2003 with a stock rom. It does seem to be a bad flash. Also, which OS are you using (XP or Vista)?
Follow this in order to perform the upgrade properly...
Good luck!
Click to expand...
Click to collapse
I'm running windows version 7. and no i didn't unlock the device. i just ran the installer application (i hadn't found a detailed install manual) i'm not entirely sure how i can re-flash now, because i can't get a usb connection made because it's stuck in the bootloader.

N1cholas said:
I'm running windows version 7. i'm not entirely sure i can re-flash now, because i can't get a usb connection made because it's stuck in the bootloader.
Click to expand...
Click to collapse
By bootloader, do you mean the three colored screen?

egzthunder1 said:
By bootloader, do you mean the three colored screen?
Click to expand...
Click to collapse
no, the screen that says serial/usb at top and 2.07 at bottom

I just wanted to make sure that we were on the same page
In my opinion (and this is just a theory), Windows 7 (since it is a beta) does not have the necessary drivers to recognize the "usb device". Hence, when you put it in the cradle, it just doesn't see it. Again, this is just a theory...
You may want to get a hold of a machine with XP (that is if you didn't make the one you are using a dual boot). You should be OK if you try to flash via XP.
If everything else fails, you can always use mtty and flash via SD card (the procedure can be found in the wiki).

I had the device synced up before the install. it's just having issues syncing while it's in the bootloader mode. The device actually appears in the usb devices, but doesn't sync. i was thinking that the device might have to be authenticated with local software(on the sx66) in order to sync. I'm using the windows vista drivers. I do have this machine dual boot, but it's not any other version of windows i'm using

Your device does not have to sync in order to up/downgrade. Think about it this way... the RUU will put the device in bootloader anyways.
Just run the installer of the stock rom (the upgrade from Cingular).

@N1cholas: Please correct me if I'm wrong. I'm just a little confused. Are you expecting MS Active Sync to show as it usually does when you are syncing your phone? If that is the case, it won't happen when on boot loader. Are you getting any error when trying to flash or you haven't tried to flash yet?
Advise:
1. Keep your hopes, don't get despert. Egzthunter is a master
2. Make sure you follow the guide... Step by Step to upgrade.
3. If it'll take you too long to complete the reading and flashing, reset your phone and put it to charge. You won't be able to flash with a dead backup battery. Main and Backup battery won't charge while on bootloader.
Edit: @Egzthunder: Sorry mate, while I was thinking, drinking coffee and writing you had already replied Like I said, your the help master. Once again, I encourage the MODS to propose you to be part of their teem. You're always there to help.
Mark

i'm going to head off to school, but it's not working. when i try to run any mods i get an error saying that it cannot communicate with device.

Yeah! Egz for MODS!!! Woohooo and Xplode too and someday..me! LOL (no i mean it!)

windows 7 uses the same drivers as vista

beakybal4 said:
windows 7 uses the same drivers as vista
Click to expand...
Click to collapse
Why do you think I don't trust it?
@N1cholas,
I apologize since I ended up going to bed yesterday night.
I think your best bet will be to find yourself a PC running XP and try the reflash in that since it seems to me that something is going on with the OS.
@red and mark
Thanks for the support, guys!!! But you guys are awesome as well!

yeah, it's weird, it's just not working anymore. It appears in the device list and everything, but in WMDC it doesn't show up, and the rom install wizzards can't communicate with it either. I have been unable to find the upgrade ROM from cingular as it seems that the siemens' page has been removed. Also, I have a 2gb SD drive, but haven't been able to find information about flashing the SX66 from the SD.

N1cholas said:
yeah, it's weird, it's just not working anymore. It appears in the device list and everything, but in WMDC it doesn't show up, and the rom install wizzards can't communicate with it either. I have been unable to find the upgrade ROM from cingular as it seems that the siemens' page has been removed. Also, I have a 2gb SD drive, but haven't been able to find information about flashing the SX66 from the SD.
Click to expand...
Click to collapse
You will not see the device in any type of sync software (call it ActiveSync, WMDC, etc). I hvae uploaded the SX66 stock installer from Cingular, so give that a shot
Here you go
SX66Update.exe
Like I said... XP computer. Also, for the SD flashing, you need to look for something called mtty and instructions on how to use it.

the proper solution
1.MTTY method for unblocking bootloader mode
2.Upgrade the same way as in Vista to stock rom
3.Sim Unock, Repartition DOC
4.Upgrade vista way to any rom you like
there are guides in WIKI about this
egzthunder1 which version extrom version and radio are in this rom - the one you sharing? As you know i make public BA shipped rom collection, and any rom which is not there is welcomed

xplode said:
the proper solution
1.MTTY method for unblocking bootloader mode
2.Upgrade the same way as in Vista to stock rom
3.Sim Unock, Repartition DOC
4.Upgrade vista way to any rom you like
there are guides in WIKI about this
egzthunder1 which version extrom version and radio are in this rom - the one you sharing? As you know i make public BA shipped rom collection, and any rom which is not there is welcomed
Click to expand...
Click to collapse
Hey xplode,
To be perfectly honest, I haven't flashed 2003 since 2006, so I would be lying if I told you. Feel free to add it to your database if you wish. FYI, this is the upgrade that Cingular Wireless used to offer when the SX66 was still available in the at&t website.

MTTY doesn't have a USB option, it's only giving me COM1, COM2, COM3...

N1cholas said:
MTTY doesn't have a USB option, it's only giving me COM1, COM2, COM3...
Click to expand...
Click to collapse
Did you try the update that I gave you?

i ran it, and it said it was trying to get the settings from the device, then it just disappeared lol. now when i run it, it extracts the install data to the temp folder on my pc, then just disappears

Please help - bricked XDA Orbit II

Hi, first post on the forum so please be gentle with me....
I have an XDA Orbit 2 which was until last Thursday working fine with the last official upgrade from O2 (Win 6.1, no idea about all the other stuff).
Whilst using the phone last week it suddenly died in the middle of a conversation. It wouldn't power on at all. I took out the battery, waited a couple of minutes, put the battery back in and switched it on. All that happened was the phone displayed the 4 colour screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white. I repeated the battery removal exercise a few times, waiting for increasing lengths of time but nothing changed.
I had a fairly long search through the forum and have tried for a few hours now going through the various fixes suggested but I am getting nowhere.
It won't hard reset, all that happens is the message "No Image Found" appears for a very short time and I then get stuck on the 4 coloured screen with the message above.
The same thing happens if I try just putting the thing in bootloader mode.
I can't use any of the official O2 rom upgrades as the phone because all the PCs I've tried connecting to it won't recognise it over a USB link.
I've tried connecting to it using mtty, again on several PCs, but I just get a message "USB port can not open". Just in case I've uninstalled Activesync on one PC and got the same answer.
The "how to flash you polaris using the microSD card" originally looked useful but I have some problems with it.
The first is that I need HardSPL installing on the device, which I can't do because I can't get to it.
The second will be down to me not knowing where to look, but I can't find a ROM to download and copy to the microSD card as POLAIMG.nbh. I did manage to find a Win6.5 one (the HTC Polaris - PDaviet rom wm6.5 manilla 2d (core 23004) by tranminhman one) which I thought I'd try. I guess the idea was that if I could just get something working I could always reflash it again with a different ROM or maybe apply the o2 upgrade. Unfortunately the image was password protected and I couldn't find the password in the thread.
I'm kind of at a loss now so any help would be appreciated.
Cheers

Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan

Did you do soft reset

alanazar said:
Hey,
Sorry i can't help much you'll need to do a lot of reading and troubleshooting...usually it's the onyl way to solve it by trying all options.
I'm just posting this message to bump it up in this forum, but more importantly you should be posting in the Iolite section for help with that specific device especially if you're trying other ROMs.
Also if it died on you and you haven't begun to flash it, can't you send it to the service for them to fix it for you? That way you can rule out any hardware malfunction.
Best of luck!
Alan
Click to expand...
Click to collapse
Bit in bold er... cant quite understand why in iolite section as the xda orbit 2 is the rebrand htc touch cruise => htc touch find. Its in the right place.
On the side of what to do i the ony thing i can think of would be mtty and if that didnt work then try to reflash the official o2 6.1 release and see what happens when you try to do it.
You cant try to install any 3rd party roms they jsut wont flash as you dont have hard spl installed and cant do that until you have it running again.
Try the above and see what happens...

Hi Nik
I have tried just about every kind of reset, nothing has worked.

Hi Alan
If I can't get it sorted any other way I'll probably send it off somewhere but I'd like to have a go at fixing it myself. It will at least be a bit of fun!
I take then that I've posted this in the wrong forum. Oops, apologies.
Jon

You have not posted in the wrong forum look at my signature!

Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
1a) Extract shipped ROM by WinRAR , take RUU Signed.nbh
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]

Nik Ahmad said:
Hi jon,
Conclusion from post 1,
1) Uncompleted flash with new ROM or hardware problem (half way die)
2) Unsuccessful flash Hard SPL (cannot see Olinex 2.2 wording during bootloader)
3) Your PC & PDA fail to connect via USB (serial wording appear during bootloader)
Try this method,
1) Get shipped ROM from HTC web site, key in your country & serial behind battery
2) Rename to POLAIMG.nbh put inside SD card, "flash using SD card"
3) Make sure your battery power more than 50% cause it take about 2 hours
Good luck, my friend
[Your request Password: TranMinhMan]
Click to expand...
Click to collapse
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon

jonfsharp said:
Thanks Nik
I've had a bit of a look round the HTC site and couldn't see a ROM to download so I've asked their technical support people if there's anywhere to download it.
Fingers crossed they'll help.
Jon
Click to expand...
Click to collapse
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend

have u tried this?...
turn off, pull out the battery, then put it back, charge ur phone till the battery indicators shows green (which mean it's already fully charged) then... power on ur device.
it looks like a dumb suggestion , but... i have had a same situation
(HTC KAISER, not Polaris).
if it doesn't work, then try to upgrade with a POLAIMG.nbh (take it from official HTC ROM)
in a 2G FAT32 microSD root directory.

Nik Ahmad said:
Try to get official HTC ROM here, Select WWE (405) CID_001 for your country.
Good luck my friend
Click to expand...
Click to collapse
Thanks Nik
Much appreciated.
Downloaded the ROM as suggested, unzipped to the SD card, renamed the image to POLAIMG.nbh, stuck it in the phone and things got slightly more interesting.
In bootloader mode I now get a bit further. I get a grey screen which says "Loading ..." then "Checking...." then "00028002 Not allow". It then goes back to the four coloured screen as before.
However, does the fact that it is trying to read something mean that I have just got the wrong file?
I'll try a few more and see what happens.
Thanks once again, your help is greatly appreciated.
Jon

Hi oza
Yep tried all the battery pulling out stuff but got nowhere.
The ROM thing on the SD card gets further. I extracted the ROM from the official O2 upgrade, stuck it on the card and renamed it POLAIMG.nbh.
If I put the phone in Bootloader mode I now get even further than before. I get a grey screen with:-
POLAIMG.nbh -
RADIO_V2 -
BOOTLOADER -
SPLASH1 -
OS -
Press power button to start update image
Press action button to cancel update image
If I press the power button
I get an "Update In Progress" message and a progress bar.
After about 4 minutes I get a full progress bar and :-
POLAIMG.nbh - OK
RADIO_V2 - OK
BOOTLOADER - OK
SPLASH1 - OK
OS - OK
Update complete
UPDATE SUCCESS
And that's as far as I've got so far.
If I take the SD card out and try a hard reset I just get stuck on the 4 coloured screen I got before, but with no No Image Found message.
I get the same thing with bootloader mode and when I just remove the battery.
If I put the SD card back in I can go through the update process but I can't do anything
else.
So, have I actually made any progress? I'm not actually sure what I have updated and what state the phone is in at the moment. Is the fact that this didn't work an indication of a hardware failure and I should send it off somewhere.
Any advice on next steps would be good.
Jon

what is ur bootloader screen says now?
IPL...
SPL...

Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?

Try this one M-AMINES if the radio you had was a 1.59.xx radio as it has the radio included.
if it was a 1.65.xx radio then try the VLIT naked rom.

oza_crazy said:
what is ur bootloader screen says now?
IPL...
SPL...
Click to expand...
Click to collapse
Hi Oza
Exactly the same as it did when it first broke. I get the 4 coloured screen with "POLA200 SPL-3.13.0000 CPLD-2" in the red section and "Serial" in the white.
No idea what the IPL is or was I'm afraid.
Jon

bally3 said:
Before you can be helped you need to supply this information:
What rom were you using when it died?
What SPL are you using?
You used MITTY and fixes so I assume you're not a complete nunce and have hard spl on your phone, so on that assumption and ONLY if you have hard spl on your phone, try this:
If it isnt a hardware problem, then Its possible you have a dodgy radio flash issue - normally that would have been caused by a bad flash, but you indicated that this happened in use.
Provided it isnt a hardware, to fix this you need to either flash the radio (less reliable, but try it) rename the radio file to POLAIMG.nbh as directed before and stick on SD card.
The other thing to try is to flash a rom with a radio INCLUDED in it. Try and avoid fancy 6.5 beta roms and stick to 6.0 and 6.1 basic roms.
I believe Chavonbravo's VLIT roms come with the radio so try that. Its listed in the forum. I'm not providing links as I dont know what radio you were using and you really need to go for like to like or close. My preference is 1.59.44.02 radio rom if you find one.
Let us know how you do.
Lastly what radio and rom did you have?
Click to expand...
Click to collapse
I've not been a big modifier in the past so it was just using the bog standard O2 software from the O2 website. The name of the file is "RUU_Polaris_O2_UK_3.13.206.0_radio_sign_25.85.30.07_1.59.42.15_Ship.exe" so I presume that there can be information gleaned about things like the SPL, ROM and radio versions?
Not a complete nunce, no, but so very far away from being comfortable with all this. This post was a result of a good few hours trawling through the forums looking for help. Anything I have done has been the result of a post on this site and I am very grateful that there are people willing to share their knowledge.
Anyway, as for hard spl, nope it isn't installed. I'd never needed anything like it before the phone died and now that it has died I can't get onto it to install anything.
Yes, this happened right in the middle of a conversation after a good year or so of normal day to day use. As I said, I haven't needed to make any changes to the phone so the only thing I've ever done is upgraded it with software from the O2 site.
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon

jonfsharp said:
I'm beginning to suspect that without Hard spl my options are very limited and pointing towards either sending it off for costly repairs or just binning the thing. I am probably wrong but I'm guessing that the fact that I don't have it installed is the reason why nothing is happening with the "Update in progress" stuff that is happening now.
Radio & ROM, as above. Whatever the O2 update provided. From the filename radio would be 1.59.42.15.
Many thanks
Jon
Click to expand...
Click to collapse
Well whatever you do dont bin it, we can always use it on the Android project if you decide to go that way.
Ok.. so lets see.. the phone is not picked up at all in windows?
If that is the case, if even a serial connection cant be made then theres issues. At this point, I would disregard all the other advice as it only applies to a hard spl device unfortunately. SD card flashing and all other radio rom flashing will only work with hard spl as far as I know - definitely safer for certain and you dont want to wreck a repairable device.
I take it, its not under warranty, for your mention of costly repair.
The important thing at this stage is a serial or usb connection from a Windows PC. I think I have heard of forcing this connection by opening the device but this would really be in the realms of profficient repairer or enthusiast.
I'll have a look but also do some searching yourself for making a connection to a Windows PC and forcing an SPL onto a phone.
I dont know whether anyone's ever managed to HardSPL a phone using a memory card? Just a thought...

Who would have known.. have a read of this and see if you can follow it up regarding the spl through sd card ..
http://forum.xda-developers.com/showpost.php?p=3273438&postcount=7