Database Users

"This device is restricted from downloading this file t

My Qtek 9100 with the latest english generic ROM was working fine for months. This morning, I removed the SIM and put it back in. Since then, it won't activesync, I can't drag n drop files to it through Explorer, and when I try to download a CAB file via IE, I now get this error message:
"This device is restricted from downloading this file type."
Any ideas? I don't understand what happened to it! It's like it moved to a very strict secure mode all by itself. It doesn't make any sense!

It seems that my security policies are all whacked up. The device doesn't even see the installed applications in the "Software uninstaller manager" app anymore. I tried rebooting and soft-resetting, no good.

ok guys, in order to fix my problem, I NEED one of you to send me ALL the keys and data info from this registry folder:
HKLM\Security\Policies\Policies\
Please export that registry for me as a text file and attach it here (or copy/paste it), so I can retype it manually on my Qtek 9100 phone (I can't import anything on my PDA atm as I can't download anything to it, it won't let me).
If none of you do this small favor to me, I am screwed. I would need to hard reset and lose everything (I can't back up anything).

Here Goes...
Ok, I am running the latest "T-mobile custom" ROM, ROM version 2.24.10.1 WWE. I should have no policies enabled... I have typed out all of the keys and values under this in notepad in the format name-value. all values should be DWORD. Hope this helps....
__________
Edit: My phone is a t-mobile MDa, don't think that should matter...

Thank you very much, much appreciated.

I have this issue but I can't view the txt doc can someone paste it here or email it me in the body so I can add them manually or if ur really kind email me the cab file. I have the htc wizard running the most beautiful edition rom. will this work by any chane? I can't download any file this device is restricted from downloading this file type every bloody time... (bloody being f*cking)
keithstewartson at hotmail.com

this device is restricted from downloading this file type
I have this issue but I can't view the txt doc can someone paste it here or email it me in the body so I can add them manually or if ur really kind email me the cab file. I have the htc wizard running the most beautiful edition rom. will this work by any chane? I can't download any file! "this device is restricted from downloading this file type" every bloody time... (bloody being f*cking)
keithstewartson at hotmail.com

hel
any1 ? please asap

Okay hate to bring back an ANCIENT Thread but do I add these security polocies or remove the ones that are currently in there and then add these or how do i do it.

Okay hate to bring back an ANCIENT Thread but do I add these security polocies or remove the ones that are currently in there and then add these or how do i do it.
Edit:
Okay I found that my security policies on my MDA did NOT match totally with the one that was posted here. Little adjustments had to be made in the value of the d-words as well as 3 dwords had to be added.
I also found ADDITIONAL D-Words:
Original .txt security DWords posted:
name-value (all DWORD)
00001000-8
00001001-1
00001005-16
00001006-1
00001007-64
00001008-1
00001009-5
0000100b-3716
0000100c-2112
0000100d-3136
0000100e-64
0000100f-3732
00001011-1
00001017-16
00001018-16
00001019-140
0000101a-1
0000101b-1
0000101d-1
0000101e-1
0000101f-1
00001020-1
00001021-3072
00001023-1
00001024-1
00001025-1
Additional Ones found on MY MDA
00001026-1
00001027-1
00001028-1
00001029-1
0000102A-1
0000102B-0
0000102C-0
0000102d-3200
0000102e-3200
0000102f-3200
00001030-0
00001031-1
00001032-1
I have not checked if changing these have fixed my issue or not so lets find out I will post back with the result. Should I try removing the additional ones found on my MDA?

Merely changing the security Policies as listed in the .txt did not fix the problem

I have this problem too, I can't even edit the registry so I can't even try to put the policies back again. By the looks of things that won't work anyway.
Anyone got a solution that doesn't involve wiping the phone? Not that I know how to do that anyway. I have an XDA Orbit from O2.
Thanks,
Sapan

Same problem here
I have the same problem (XDA Orbit 2)
Worked fine for the first few days - was able to download CABs etc. Then it just stopped. I've read elsewhere about root certificates. Could this be the problem?

this device is restricted from downloading this file type
I have had this problem on my HTC touch with windows mobile 6.
This microsoft bug can make you loose a lot of work, time and data.
Are the Microsoft programmers drinking while they work?
Here is the solution I found!
http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
I hope it fixes your problems too.

Restricted Download !!!!! Hum
Hello all. I also have a Qtek 9100 for more than 2 years.
Honestly i never had that problem. And i already flashed undreads of ROMs and software to it.
One thing is that i always have Backup Software for any eventuality. Things can always go wrong.
Tips
First - Try to use Resco Registery Editor,its a good Software to make any changes "Delete/Rename/Copy/Add etc,etc.
Second - Look for Its Right,the TNT Master. It will be dificult to find him as he is getting is Engineer Degree. You can also ask Octaivoi,he is a Wizard Master 2.
Third - Keep an exautive search in XDA Devs and eventualy you all will find the answere.
Fourth - Get a Backup Software,get back all the software that cant be recovered. "Eugenia software can always be recovered". And FLASH a new ROM. There are many,many Beautiful and advanced Wizard ROMs arround XDA Dev.
Hope that any of these tips can help

SOLVED!!! ThankS!!!
mioan said:
I have had this problem on my HTC touch with windows mobile 6.
This microsoft bug can make you loose a lot of work, time and data.
Are the Microsoft programmers drinking while they work?
Here is the solution I found!
http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
I hope it fixes your problems too.
Click to expand...
Click to collapse
first had this problem with the empty "remove programs" list 6 months ago, glad to see this whacked-out solution that works!!
Conclusion: Microsoft Windows Mobile messed up the security settings, so let Microsoft Word Mobile put it back automatically, voila!

And ofcourse, I've read about this "fix" soo many times at so many places, and it works for everyone but me >.< I tried all the different ways theres to it, nothing worked. One more thing, shutting it off and THEN pressing soft reset doesn't make sense. Anyway I tried, and it didnt fix. Still got the file deletion/changing restriction. Can't sync, can't get online, download files nothing ... If only Microsoft cared to fix this. Anyone any idea? Dutch phone, Hi provider, rom version: 1.93.404.1 NLD

A Real Fix
Has anyone on this board found A REAL FIX to this problem?
Because I just got my tilt 6 months ago was doing good and now cannot download, cannot stream, cannot play cellular videos, radio.
I have tried the office word solution. That did not work for me!
Is there a Real Solution?
THANKS IN ADVANCE!

A Real Fix
Has anyone on this board found A REAL FIX to this problem?
Because I just got my tilt 6 months ago was doing good and now cannot download, cannot stream, cannot play cellular videos, radio.
I have tried the office word solution. That did not work for me!
Is there a Real Solution?
THANKS IN ADVANCE!

I'm sorry it didn't work on your device. I had the same problem, no sync, no file copy/rename on the device, no cab install, no programs in "add/remove programs" on my Mio A702 thing. The MS Word solution worked smoothely and now I have everything as it should be. So I can confirm the "word thing" actually works . Don't know why it won't do the trick in your case

Wizard "QTEK 9100" questions

Hello All,
I have a new QTEK 9100 and recently went through several issues which thankfully led me to this site. The guy who sold me the new QTEK told me I could get all my questions answered here, so im willing to give it a shot.
1) I installed the Windows Outlook but not the ActiveSync because I was told ActiveSync would have to be removed later for me to upload and use the TCMP program to watch movies. Is this true?
2) I tried to install the GPRS monitor disk afterwards and a window would appear saying for me to do a "Soft restart of my pda" for it to repair or modify the program. What is a soft restart? How do I install the GPRS programs and do I need ActiveSync to do it?
3) I read dutch well but would like to change the programs to english. I read from the user Casablanca's posts that I could use the "lokiwiz" program. Where can I aquire this program and is there step by step directions on how to install it on my QTEK? Or is there a better program and if so what is it and how do I install it?
Any and all assistance is appreciated.
Thanxxx Vinum

1 - no
2 - dont know exactly what gprs program u r trying to install, please more detail, at least the website or something...about the soft reset is the standard reset: use the stylus to push the button in the hole near the infrared in the right side of the qtek...about installations, if u r new to this the easier way is to actually use activesync to install anything...
3 - first of all...if u r not an advanced user i dont recomend to change the rom as any error can kill your device...if u anyway r going to try have in mind that u invalidate your warranty doing so...and some tips: lokiwiz, use last version...read the more u can about rom upgrading, i suggest at least 4 hours (do a search for wizard rom on this forum and read read read)...language change: only way i know is going to first rom version possible (1.05 i guess) and then to your language choice, have in mind that this means double risk as u change rom twice...
and last word: this forum is full of geniuses...just ask what u need be4 doing mistakes...

first of all,WELCOME NEWBIE!!!!
1>nope,not true,better install outlook 1st then AC then do set your email accnt 1st on outlook and then SYNC ur wizard
2>softreset =1. there's a small hole beside the IR just push or click it 2. or you can aquire softreset program here in XDA-DEV(use search pls).to install gprs prog,u do really need to sync it, if it is in .EXE file,but if it is in .CAB file just COPY and PASTE it on your wizard(PDA MUST BE SYNC 1ST)
3>i think for this one,you MUST 1st learn HOW TO's to update ur ROM. my only suggestion is that SPEND MORE TIME READING FORUM IN THE UPRGADING SECTION,IT WILL HELP,REALLY.
AGAIN,WELCOME NEWBIE!

tygervinum said:
Hello All,
I have a new QTEK 9100 and recently went through several issues which thankfully led me to this site. The guy who sold me the new QTEK told me I could get all my questions answered here, so im willing to give it a shot.
Click to expand...
Click to collapse
Looks to me that the guy is to lazy to answer your questions. Keep bothering him, just playing.
About soft reset, its harmless, its really helpful. I soft reset about 5 times a day, releases all ram and processes, makes your device operate a little faster.

new qtek9100 user
as i am a new user too, i like to provide some experience here, hehe, i started to be meber here yesterday, and i spedn about 12 hours on this forum, with about 30 browser windows open, reading and donwloading like hell, finally, after midnight, i got my SIM unlocked, thanks to lokiwiz 0.3a, and right now i am working on changing the rom, because i have a brasilian one and need a german or english one.
in some moments i htought its all over, and i messed it up, but i got lucky ( and PATIENT and disciplined, and all worked fine at the end. i just can REMIND what the other her said to YOU, THINK, and more than that ASK, i found , in just 12 hours, so many friendly and helpfull people here, its great!
YOU ALL ROCK !

First,
Thanx for all the quick responses I really appreciate it!
I'm going to spend quite a bit of time reading before attepting any ROM changes.
As for the question about the GPRS disk. It came with the Wizard and its called a QTek 9100 Application CD "GPRS Monitor" it says "version A" dec. 2005 at the bottom along with 69H20042-18M.
I know its use is for mobile Enternet and other applications. I just wanted to know if I could install it without installing ActiveSync becuase i was told to take of ActiveSync later to install TCMP.
According to you guys i dont need to remove ActiveSync to install TCMP. SO I'm going to install it, but before I do i need clarity...one thing.
Active is one program and Sync is another, right?
ArtXT reccomended that i install outlook 1st. "done" Then i install the AC short for Active program, right? Then set up my email account. Finally install the Sync program.
Is all this correct? I work abot 10 - 12 hours a day, so I dont have much time to surf this site and have to plug all most or all my questions into one post. Beleive me when i say IT SUCKS! But hopefully it all pays off at the end of the year. In the meantime I'll ask what I dont know and read what I can learn when I can.
Thanxxx Again, Vinum

a few questions about WM6 needing asking

Hi all, i recently flashed my spv M3100 to wm6 (now on t-mobile uk) instead of orange and it's still showing the orange disply on bootup i've googled on how to remove that and have the default htc showing but banging my head on the keyboard, as i've changed the shell for the phone and that's the only thing what's left to get removed
1) in wm6 how do you get the click when you touch the start menu like it used to make in wm5?
2) under wm5 in messenger when i used to get a message or somebody used to come online it used to pop up a box like the sms does, but in wm6 all it does it pop up the little msn man at the top of the screen and vibrate the phone is there a way to get the box pop up (if i havent got the today screen open i miss what somebody says or havent a clue who's just logged in)
3) how do i do video calling in wm6 as there used to be a video call button above call but in the dialer in wm6 it aint there
4) is there anyway of stopping the phone going into lock mode when you connect it to the pc as active-sync 4.5 keeps telling me the phone is locked,when i unlock it by entering my passcode it reboots active sync then the phones locked again :-(
beisdes them questions wm6 is lovely
spl 2.10
radio 1.41
wm6
supercid unlocked

Hi, there are answers to all your questions already posted in the site. On the brown bar at the top of the site is a search function. Give that a try and you should find everything you need.
Good luck!

Couple of answers
You could google using XDA in the search, for example "XDA change splash screen Hermes", I guarantee you'll find an answer to that one mate
Q # 1, Go to Settings, Phone, then select Short Tones from the Keypad drop down.
As for #3, go in to TweaksUI under settings, and you'll find a check box for Enable Video Call in the Phone tab.
And for #4 there ought to be a check box on your password screen in Active Sync to Remember password....??
Good luck,

Thx for the advice
removed the op logo proper, and got the video calling back but still cant get the click just on the start menu, but i can live with it like that, now to fill this 4gig mem card now also when i inserted the phone into the usb a couple of time's active sync comes up with do you want to unlock the phone when it's insterted to the pc (or something like that) so i clicked on yes and it's ok now, on wm5 it used to ask for a password on the pc, but in wm6 it locks the phone device :-( just had to get used to that

Found 'em - menu click sounds!!!
Knew I'd seen them somewhere - they're >HERE<!!!!
If you download and install the WM5 CAB file, that'll give you the clicks (which seem to annoy most people ) when you tap on stuff in WM6
Enjoy!
Mark.

Thx Mark for the link, got me phone working 100% now, if your ever in Manchester, I'll buy you a pint for that m8, been looking for this for omg from when i upgraded to wm6, thx bud

Noobie Jargon

Hi everyone, I'm new to pretty much all of this. Iv had my HTC HD2 since Xmas eve and it's my 1st smartphone so I'm struggling a bit with all the jargon but i am determined to learn. I have a few questions and work odd shifts so don't get the time to search for all my answers so I'm hoping if i ask all in one thread someone will be kind enough to provide me with all the answers in one place.
1st of all, to help you out in giving me some answers this is the current software info of my phone and CABs iv already installed (thank's very much to you guys)
Software Info:
OS Version: 5.2.21864 (21864.5.0.81)
Manila Version: 2.5.19202525.0
ROM Version: (1.43.206.4 (70315) WWE
ROM Date: 11/6/09
Radio Version: 2.04.50.22_2
Protocol Version: 15.26.50.07U
SPL: 1.42.0000 XE
Installed CABs:
Microsoft .NET CF 3.5
BsB Tweaks 1.6
BiGnAdAd TransparentBottomCurtain
Calendar Transparent
Clock- Transparency
Dragon_Soft Manilla Calendar Text Removal -Multilanguage
Duttys Task Manager for Leo
fim.Mosko.Mobi (Works apart from closes every time i update my status)
fp7_ppc_en
galarm_2.3
GoogleSearch
KeypadLedControl_v0.4
myPlayer
Opera_Mobile_10_WM_beta_2u
Skyfire-PPC
TCPMP-0.72RC1-GF5500Edition-Alpha4
TorchButton_v2.3
Touch X remove top curtian
V6 Test 1 Brians Taskbar- gfreek edition
Vovichek_Jamrecords_20shcut_m2525
youtube (Think this was an add-on to the Google Search app)
vangrieg_InCall_Lock
Now, theres a lot of jargon i dont yet understand so if someone could tell me what the following mean?
Manila
ROM
Radio
Cooked
Bricked
Flash
SSPL
HSPL
NBH
SPL
RRU
(I think thats all the terminology i dont understand ATM)
I have seen new versions of Manila and Sense posted on here, can anyone tell me the Pro's/Con's to installing these before i go ahead? Like what are they updating/fixing, and is it worth it? I want my phone to be its best.
Right, there the complicated questions (for me) but as i work odd shifts it will be easier for me to ask other advice in this thread aswel.
Is there any way to disable the hard "end call" key when in call as when I'm using my BT headset i hang up on people in my pocket. (I do have a CAB installed that disables it whilst ringing so i dont hang up getting it out of my pocket but it releases the key again as soon as its been answered)
Is there a way to stop WIFI disconnecting when the phone is in standby (I have the BsB Tweaks but the option doesnt seem to stay on)
Is there a way of setting the Mobile Web connection to automatically turn off when its not in use and back on again when needed (I.E if I'm browsing and minimize the app to put the phone in my pocket)
I see people favor the Igo8 and TomTom 7 (i think) Satnav apps but cant seem to find where to get either from, and help?
I can update my Facebook status at the bottom of my contact card in "all people" but it seems a bit of a silly place to put the feature, is there any way of making it a bit quicker to access? (I like the way it says "from my HTC" on the updated) or does anyone know of a decent facebook app? The best iv found so far is FIM but it crashes every time i update my status. Id like to be able to chat and Tag people in photo's (and tag in status' if at all possible)
Sorry for the lengthy questions and any help is GREATLY appreciated and if i think of anything else i need to know ill ask it in this thread.
Keep up the hard work guys and i hope to be as knowledgeable as you in a few months

brettsorby said:
Now, theres a lot of jargon i dont yet understand so if someone could tell me what the following mean?
Manila
ROM
Radio
Cooked
Bricked
Flash
SSPL
HSPL
NBH
SPL
RRU
(I think thats all the terminology i dont understand ATM)
Click to expand...
Click to collapse
Well for a new user, you certainly seem to have got your head around some of the modifications possible!
Terminology:
Manila: The HTC interface with the big digital clock and tabs. The HD2 comes with Manila 2.5 (= HTC Sense)
ROM: Read Only Memory, but for our purposes usually means the operating system itself, which can be written to the ROM of the device. There are standard ROMs like the HTC 1.48 update and cooked ROMs like those you see in the forums.
Radio: Usually refers to the part of the OS controlling radio functions, which are the phone signal receiver, Bluetooth and WiFi. This also contains the GPS drivers.
Cooked: A ROM that has been modified by a ROM 'chef' to make it either more up to date, more functional, or to give more available memory. Some better than others, and all technically void your warranty.
Bricked: A 'cooked' ROM needs to have the boot sectors of the device modified to allow the ROM to be installed. If this hasn't been done, the the device can get stuck in the middle of the update, hence the term 'bricked': it becomes basically an unusable brick. There can be ways out of it, but sometimes it's terminal.
Flash: The process of updating the physical ROM with a new ROM OS image
SSPL/HSPL/SPL: The SPL is like the BIOS of a PC. Stock SPLs don't allow updates other than from the manufacturer or the phone operator. SSPL (SoftSPL) is a temporary software fix that allows the ROM to be updated and HSPL (HardSPL) is a permanent fix that protects from bad ROM flashes.
RRU/NBH: RUU stands for ROM Update Utility and it is the PC executed process to update a ROM. It has a few steps such as checking versions, battery status then putting the device into a mode to allow the ROM update (Bootloader mode) then doing the actual update. The NBH file is the actual ROM file itself that overwrites the ROM. It is possible to copy the NBH file to a storage card and rename it, then do the update without connecting to a PC.

brettsorby said:
Is there any way to disable the hard "end call" key when in call as when I'm using my BT headset i hang up on people in my pocket. (I do have a CAB installed that disables it whilst ringing so i dont hang up getting it out of my pocket but it releases the key again as soon as its been answered)
Is there a way to stop WIFI disconnecting when the phone is in standby (I have the BsB Tweaks but the option doesnt seem to stay on)
Is there a way of setting the Mobile Web connection to automatically turn off when its not in use and back on again when needed (I.E if I'm browsing and minimize the app to put the phone in my pocket)
I see people favor the Igo8 and TomTom 7 (i think) Satnav apps but cant seem to find where to get either from, and help?
I can update my Facebook status at the bottom of my contact card in "all people" but it seems a bit of a silly place to put the feature, is there any way of making it a bit quicker to access? (I like the way it says "from my HTC" on the updated) or does anyone know of a decent facebook app? The best iv found so far is FIM but it crashes every time i update my status. Id like to be able to chat and Tag people in photo's (and tag in status' if at all possible)
Sorry for the lengthy questions and any help is GREATLY appreciated and if i think of anything else i need to know ill ask it in this thread.
Keep up the hard work guys and i hope to be as knowledgeable as you in a few months
Click to expand...
Click to collapse
Hard end call button: I don't know, but I suspect not!
WiFi always on: There is a file or registry modification to do this, but why would you want to? The hit on the battery with WiFi on is enormous so keeping it on when in standby would soon see the battery expire. Unless you don't have a mobile data plan there's not a lot of point in keeping WiFi on.
Mobile Data on/off: There is a program called Modaco NoData that allows you to manually turn the data connection on or off. As above though, why would you want to? These devices are sold and used as 'connected' devices and mobile data is used for a lot of background updating like weather updates, MyPhone sync etc. An open but quiescent data connection has almost no impact on battery life, and only uses data when programs are set to do so.
SatNav: TomTom don't officially support the HD2, but there are many forum topics about how to get it workng as long as you buy the correct version. iGO8 is a bit different- it is not formally available in UK and even where is it available it has to be run from the SD card it is supplied on. Also, it is pretty expensive. If you have a legitimate copy, there are ways to make it work from a different SD card.
Facebook: No idea- I don't use it!

Thank you Neil, yea iv got my head round some of it, luckily im not a technophobe im just in new territory
I only want to keep the wifi on because i stream radio when at home when its on charge and the streams just stop when the device sleeps but thanks for the battery tip, ill remember to disable wifi when i know im not in range of any.
Mobile web, i do have an "unlimited data plan" but subject to fair usage policy so got me panicking a lil bit when i see its been connected for hours but knowing that it doesnt actualy use any data unless needed is good to know.
Thanks for he jargon busting as well, Iv seen that there are higher versions of Mania/Sense on here and im aware that they may void warranty but am i right in thinking a hard reset put's it back to factory original? If so, im happy to upgrade the version but what new features would i be getting? Id quite like the whole today and manila tabs to go landscape.
Satnav, ill probably stick with CoPilot as the 5 day demo it came with functioned better than my dedicated Sony satnav lol
Once again, thank you very much

If you want to maintain the WiFi when the device is on charge, the best way is to go into the Power settings, and set the parameters for 'External Power' to always stay on.
Even a USB charger is capable of maintaining a charge with the device turned on.
Regarding the Manila updates etc- you actually have to install a newer ROM to get these new features. I have to say that pretty much all the current 'cooked' ROMs have issues of one sort or another. Once the new ROM is installed, a hard reset only puts it back to how it was after that ROM was installed. You cna however always revery to a stock ROM if you need to.

Can someone help me pleeze?

Ok so i just bought my new HD2 Just arrived last week, And Yah its freezing like most are, I have heard numerous fixes to this I guess flashing Roms or installing apps. I dont know if this thread is in the right category, but can someone help me fix the phone so it doesnt freeze everyday when i use texts and run smoother overall? I dont know how to flash roms or tweak any of these replies can someone help me please? I tried Custom window home tabs app but it got rid of the home screen so i took it out.. please someone help me .... i have yahoo, aim and msn messenger email or just reply on here ? thanks guys

try HR-hard reset.
1.turn your phone off
2.press and hold volume up&down buttons same time and turn your phone on
it will reset and restore it to the factory settings
This should help

I was in the same position 4 months ago... it's a steep learning curve!
In no particular order:
1. Get your phone and PC hooked up with activesync.
2. Learn how '.cab' files work - you basically just transfer them to your phone (I use activesync) and run them to install various things.
3. Get Resco Registry - this is a registry explorer which I find very intuitive and useful for changing registry values.
4. Have a look around this site, notably the tweaks threads, and see what you like.
5. When you are comfortable with the handset, look into upgrading your ROM. I started on Vodafone 1.43 ROM, but have since upgraded to Vodafone 1.66 ROM. It is very easy to upgrade to official ROMs (at least it was for Vodafone) - I image the manufacturers will give you a step-by-step guide.
6. Get Cookie's Home Tab!

Can you tell what ROM/Radio/Manila version you are currently on?
(Go to settings/about phone/software information)

aeagleboi22 said:
Ok so i just bought my new HD2 Just arrived last week, And Yah its freezing like most are, I have heard numerous fixes to this I guess flashing Roms or installing apps. I dont know if this thread is in the right category, but can someone help me fix the phone so it doesnt freeze everyday when i use texts and run smoother overall? I dont know how to flash roms or tweak any of these replies can someone help me please? I tried Custom window home tabs app but it got rid of the home screen so i took it out.. please someone help me .... i have yahoo, aim and msn messenger email or just reply on here ? thanks guys
Click to expand...
Click to collapse
I don't know where you got the idea that most phones are freezing, because if that was the issue this phone would not be nearly as popular as it is.
* If you got the phone from your provider go to them.
* Try a hard reset, make no changes (tweaks, software installs) and see if the problem is gone. If so then something you did is causing the problem.
* Find a stable ROM in the development forum and learn to flash, it's very easy.