Database Users

backlight, incoming call delay, and alarm bug

Cingular 8125
I have 3 issues...
1. The backlight seems to shut itself off every once in a while. I'll try to wake the phone from sleep mode only to notice there is no light, so I have to move the phone near a light source to see the dimmed screen and work my way to the backlight setting and increase it back to normal.
This happened once while I was driving
Is there a cure for this problem?
Also, I noticed spb pocket plus's backlight slider on my today screen does not work, nor do the shortcut commands it has for backlight up/down/loop etc.
2. When I was testing a new ringtone, I called my phone from another phone. I noticed it does not receive the call on the first ring. It receives it on the 2nd ring. I can hang up during or right after the first ring and not have it come up on my phone. Is this normal?
3. Alarm bug. This %$#@ lead me to hard-reset my phone 3 times already. When my phone is in sleep mode and an alarm triggers, sometimes the phone won't wake, but keeps playing the alarm. I wake the phone manually only to notice there is no alarm notification, but a flashing orange light and constant alarm sound and vibration. A soft-reset seemed to make the problem worse. Finally, I found a program called memMaid which lets me delete notifications and duplicate notifications etc. Is this the best method to cure this problem?
Thanks in advance.

With the backlight, do you have it on charge at the time of it messing up?
i've had this issue but only when the phone was on charge.
if i unplugged the phone, backlight came back and then i simply plugged it back in
other than that, no cure that i've found. what software version are you using?
for the alarm, not seen that, i have noticed that recently i've had the alarm apparently going off (but it hasnt!) and then almost 2 hours later, i have a msg saying "alarm" with the dismiss button and the time of when it was supposed to go off. very odd. luckily i have a nokia 6230i that i use as my alarm clock.
and for the calls... i have the same problem but only when i copy over my SMS back onto the device. after hard reset its fine, but as soon as my msgs go back, i think the phone mem gets slower. (i have 1600 sms now on the phone with about 300 contacts with pictures)
I have the same issue with sms where the phone will light up, 5 seconds after it recieves the sms... so i'm guessing thats the same as the phone side, it lights up on my end, 3-5 secs later it rings (which is eqiv to one ring on their side so it hangs up after 2 more rings).
very strange issues though, i hope softwre updates fix it because it is annoying me now!
also have an issue with my camera where if you dont X out of it, then dont expect it to load again unless you reset the phone. it just shows the "egg timer" and thats it. useless camera software but great pda/phone. again luckily i have a camera always with me anyway.

Only thing i have experience with this is for 1).
I still get that backlight problem.
It started happening when i installed PocketZenPhone beta.
After every soft reset, if i let the phone go into standby or the let the backlight time out, the backlight setting will go all the way to the lowest.
I don't know how to fix this bug, only thing i've done to sort with it is have a Today Screen launcher set up so that i have an icon that leads directly to the backlight setting, so whenever it dims on me, i'm 2 thumb pushes away.

Actually, this is the first time i saw this, when i installed zen on mine too!
It was then i realised that if you unplugged the power supply then replug it in, it fixed it
in the end, i got fed up of zen's stability or the lack off so i removed it, hard reset etc
it still happens but very rarely, and when it does, its just because i've turned it off and on while it was on the power supply

i have the same freaking problem with backlight. not sure what the deal is but very very annoying. is there a fix to this problem??

i have the same freaking problem with backlight. not sure what the deal is but very very annoying. is there a fix to this problem??

Mine had the occasional "backlight set to off" (i.e. pushing the 5-way would NOT turn it back on - had to use Control Panel applet) problem too. I never used Pocket Zen Phone on this phone (have on others in the past) but did use both SPB pocket plus and Phone Alarm.
I think the problem is somehow related to apps that try to control the backlight. As you've noted, SPB's backlight applets don't do anything, I think that PZP and Phone Alarm, as part of their attempts to control the backlight in their profiles mess it up somehow.
What i did was limit my profiles in PA to only two, and make sure both of them were set exactly the same way as far as controlling the backlight:
o Both profiles have backlight set to 50% all the time
o Both profiles set to power off the backlight at 3 minutes on both AC and battery
o Both profiles set to suspend the device at 2 mins on battery (so never getting to the "backlight only power-off" setting above).
o Having the backlight go dark on AC is new for me, but it keeps it consistent with the battery setting, but it's no biggie and if it ain't broke...plus if I touch any button it comes back on
I also removed SPB pocket plus and found some freebie utilities that do what I wanted from SPB.
So I'm not positive it's related, but doing these three things and i haven't had the light go dark since. Every once in a while after a reboot the light does go dark, but hitting any button or the 5-way brings it back so it's not the same "setting has been set to no backlight at all" problem I was having, and only seems to occur soon after a reboot, and then not again.
-JMS

i fixed my problem by flashing rom over with 2.17 US version.

Mogul randomly turns on?

Sometimes I notice that my device is on already when I take it out of my pouch.
I left it on my desk once to monitor its behavior... and sure enough, sometimes it will turn itself on as if it is receiving a call, but no call rings. Then the screen dims (as it should) and sits like that for a while.
Has anyone else noticed this?
What causes my phone to come out of sleep by itself?
I'm using the Sprint Mogul version with WM6.

yes, i've noticed usually that happens when i loses reception... don't know how to fix that hopefully someone out there is smart enough to figure it out

My Q did the same thing... it lights up for no reason, then times out like it should. If I don't lock my phone I end up opening a program or calling someone also it has to affect battery life. I have not been able to find out why the phone does this but I would sure love to know how to make it stop.

Do you have any emails setup that are pushed or checked on a schedule?

I find this happens when I am in fringe areas. I think it comes up when you lose service/switch to roaming/etc. I have slide 2 unlock so its really not a big deal.

ppc wakes up to password screen
I know I have read this somewhere but can't remember where I read it but lately I have had this happen. I reach for my mogul to find it awaken and with a screen asking for a password. I never have set a password and leaving password blank doesn't work. I have to soft reset to get out of it. Don't know if this is a mogul bug, wm6 bug, or 3rd party app bug. I have slide2unlock 1.19 installed as well as the Grumps iPhone theme, and HTC Touch Today plugin. Other significant apps installed includes Voice Command 1.6, smartskey, and Live Search 2.0
Anybody know the cause?
Edit: oops, meant to start new thread.

My 6800 randomly turns on and the screen for the voice dialing comes up. I have no clue why this happens but it is annoying and drains the battery faster.

mmaryo said:
My 6800 randomly turns on and the screen for the voice dialing comes up. I have no clue why this happens but it is annoying and drains the battery faster.
Click to expand...
Click to collapse
Could it be that you have a BT headset that is trying to connect to it? I know mine reacts like that- as it should, since the BT should trigger a voice command.

Dishe said:
Could it be that you have a BT headset that is trying to connect to it? I know mine reacts like that- as it should, since the BT should trigger a voice command.
Click to expand...
Click to collapse
yeah that's happening to me too, and my bluetooth is off. it's driving me nuts, i'm almost tempted to just lock the lock on my phone

Problems waking Prophet from "standby"

Hello eveybody,
i have a rather serious problem with my prophet.
most of the time when i take my phone out of the pocket to use it, when i try to switch it on to use it the display comes to live for about 1/2 a second and then goes black again. in that time i can see the usual screen i was expecting but it instantly goes back to black, sometimes in good lightning i can see its just the backlight that is of but the lcd displayes correct, but sometimes the screen stays black. after a few such on-off cycles the phone starts to work normal.
the big problem is that once or twice every day it totally hangs not reacting to the power button at all, just staying black no matter how often i press "on"
i have to softreset to get the device back to working order
the green power lcd keeps blinking but thats about it.
when i get a call in that time the other party gets a normal ring, but on my side the phone does nothing, not even showing a missed call or anyting after a reset. so i will never know if i missed some call and since i can not tell how long the phone was in that "frozen" state it can bee that for half a day i did not accept any call no matter how often i was called.
is that some know side effect of flashing cooked roms or could that be a real hardware problem that i should have fixed by the vendor? could it be some "dirty" contacts that i just have to cleen?
anybody had those problems or knows a solution?
thanks in advance

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

SMS notifications while in standby (findings)

So I've got the problem where when my phone is off/standby I don't get a notification or alert until I turn the phone on at which point it plays the standard alert and vibrate (this is of course useless).
Playing around and I noticed that this problem goes away when I uncheck the setting 'Turn device off after X mins'.
Now, at first I assume that there were 3 modes on the HD (and presumably on all htc phones) and they are: Power off, standby, on. Those states seem self explanitory. Give that assumption, I always thought that there was just a problem with the sms program doing a notification.
With this new solution, ie, disabling auto turn off, all my text messages come through with a notification within 6 seconds of sending it on the other end. But I played around with it some more. Some of you may know of a program called psshutxp. This program can do three things: display off, turn off, and reset. Now I never used this turn off feature before because I assumed it just turned the phone off. I activated this function with the auto turn off setting disabled (the phone doesn't auto turn off) and end up not receiving messages (exactly like the original problem).
What I've concluded then is that the device actually has 4 states: Power off, standby, display off, on. Now if you read the whole thing you may have noticed that I'm implying the solution is to disable auto off and thus leave the device in what would appear to be 'display off' mode. It works, certainly, but I'm starting to think that battery life is going to suffer immensely. (I'm going to test this tonight)
It seems we're back to square one, but wth a little, and albiet minor conclusion: SMS messages should wake the device but leave the screen off. There have been some intermediate solutions that say to change the 'disable device wake on sms' registry from 1 to 0 or use HD tweak to achieve a similar effect then combine this change with a good screen locker.
My question then is, is it possible to wake the device but leave the screen off via registry or via resident program?
Investigating the resident program option some more, is it possible to run compact framework programs while the device is in standby?
Finally, I know that the Touch Diamond 2 had a recent hotfix for this exact issue. Considering the similarities between the two devices, is it possible to port a solution? I'm going to see if I can try it out myself (but I'm not as experienced at platform modifications as I am in software development). I also noticed that a lot of Diamond 2 users still report the problem wasn't solved with that hotfix.

check out the HD Tweak app, i think it has a "wake on SMS" tweak you can apply to the phone. would also help if you mention if you're using a Stock or custom ROM. in my case, i'm using a custom ROM with SMS Chat and i'm gettting SMS notifications with my device in stand-by mode. fyi, i'm not using the HD Tweak app...

Yeah, the Wake on SMS on HD tweak as mentioned in my post basically modifies the registry for device wake on SMS.
However, this is not, and should not be normal behaviour as waking the device turns the screen on as well. (unless your device is different in that it doesn't turn on the screen at the same time as waking up from a SMS, if this is the case, then... that's a pretty significant finding.)

just tested my device... screen is off (e.g., hit the power button to turn it off) sent myself a txt via my email account, heard the SMS notification and screen is still off. i'm using a custom ROM miri v26.2.

I can achieve the same effect by disabling auto turn off. As in: my device remains off and the SMS notification is properly sounded. (everything works as it should)
However, I worry that the device isn't actually in standby and rather just has the display off (which means that background apps are still running). A possible concequence could be that it would drain my batt pretty fast ( this is my cheif concern).

Auto On Off feature

Hi everyone,
I'd like to know if there's a program or some type of feature in the phone that allows an Auto On/Off at a specific time. My Bold 9000 had this option and it helped greatly improve battery life as I would set the phone to turn off while I'm asleep.
Also, the alarm does not come on when the phone is off. Is this normal?
Other than these little things, I am completely happy switching from Blackberry to Android!

well the phone needs to be on standby in order for any apps to be working, so yes it is normal that the alarm isnt going off when the phone is off.