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hi ive tried this:
"Problem 6: Device doesn't turn on, shows red LED only
In this case you can try:
Remove battery
Connect Hermes to charger or USB
Insert the battery while Hermes is connected to charger
Red light should turn Amber
Soft Reset "
but i dnt get any lights coming on it was working last nyt and i took a call after the call finished i put it on standby and i went to use it 20 mins later and it wasnt turning on ive done a soft reset nothing happened, cant do a hard reset and the above witrh the charger or usb didnt work anybody know wat might hav happened i havent done any upgrades its a standard m3100 from orange
mrcopyright said:
hi ive tried this:
"Problem 6: Device doesn't turn on, shows red LED only
In this case you can try:
Remove battery
Connect Hermes to charger or USB
Insert the battery while Hermes is connected to charger
Red light should turn Amber
Soft Reset "
but i dnt get any lights coming on it was working last nyt and i took a call after the call finished i put it on standby and i went to use it 20 mins later and it wasnt turning on ive done a soft reset nothing happened, cant do a hard reset and the above witrh the charger or usb didnt work anybody know wat might hav happened i havent done any upgrades its a standard m3100 from orange
Click to expand...
Click to collapse
The problem appears to be caused when battery has more or less zero charge and perhaps fooling the charging circuitry into not recognising a battery is in place.
So - Force charge the battery without the Charger
If your problems remain you could always try the following to manually charge the battery a little (enough to let the Hermes know the battery is present when you put it back in) credit for this goes to triposte as the following is adapted from his suggestion:
Those with a basic knowledge of circuitry and things technical will fair better with this solution. The electrical contacts are all important, poor contacts will render this a worthless exercise.
I leave it to you to decide how you connect the wires. If you have no other means you could enlist the help of someone to hold the batteries and wires together while you connect to the Hermes battery!
1) Remove the battery from the phone!
2) Take 3 fresh AAA batteries in series (total 3 x 1.5V = 4.5V)
3) Connected the (+) wire to (+) on the battery
4) Connected the (-) wire to (-) on the battery
5) Hold this in place for 60 seconds.(possibly longer you are trying to charge it enough for charging circuitry to recognise there is a battery installed.)
6) Put the battery in your phone
7) Switch on phone and start charging (via USB)
Hopefully you will get the Amber charging light.
It may be worth repeating this a few times if not successful on the first try.
Warning - Do not connect a mains based transformer to the battery with an incorrect charge rate (mAh) and voltage (V). Any attempt to force charge using mains transformers could be extremely hazardous (explosive). Only a qualified/competent person should attempt to charge the battery in this way. Similarly, even if you are using batteries to do this task, do not leave them connected for more than a few minutes and stop immediately if either set of batteries become warm.
If the problem persists it is worth re-trying the solution you mentioned in your post as well as the above, before giving up.
The final resort - a new battery.
Mike
hi ive tried wat you hav asked but still not red light or amber ligh it shws no light at all i dnt understand how its gone from working 1 minute to completely not working in another
mrcopyright said:
hi ive tried wat you hav asked but still not red light or amber ligh it shws no light at all i dnt understand how its gone from working 1 minute to completely not working in another
Click to expand...
Click to collapse
Yes, I know. It has been reported by quite a few and is actually quite a common problem (relatively speaking) across several phone brands and types.
The solutions you have tried have worked for some, not all. One or two found that it randomly (seemingly) just started charging again.
Your problem is whether to return the device as defective (hopefully under warranty) or whether to chance just getting a new battery. A battery will be fine if it is the usual battery problem, but if not then you'd have wasted money. If you have access to a retailer where you could access a battery just to test it that would be ideal.
Mike
I seem to remember having the same (similar?) problem on my old Universal - I think the solution in that case was to take the battery out for 10 minutes, then put it back in and then connect the phone up to the mains charger, rather than to the USB connection on your PC. The phone needed to be left off (not difficult with a completely flat battery ) and then seemed to charge....
Just a thought, not sure if it's been tried in this case?
Mark.
Help....seems that my Magician is dead....making a long phone call (1 h) after call end, display switch off and Notification led become fix Blue (bluethoot was off) and then i try to hard reset. Led switch off and no results. I try then to put the power supply cable and the led become RED.... !!! (neve seen red.....) pda is not switching on anymore...any details on the reason of this RED light ???....please.....
thanks in advance
Red LED means the battery isn't connected or the device can't charge.
Try taking the battery out for a few hours and try to switch the device on again.
My brother in-law had the red LED issue too, we solved it by 'kick starting' the battery with two wires and a 9v battery. (At your own risk of course).
Good luck!
helterskelter said:
Red LED means the battery isn't connected or the device can't charge.
Try taking the battery out for a few hours and try to switch the device on again.
My brother in-law had the red LED issue too, we solved it by 'kick starting' the battery with two wires and a 9v battery. (At your own risk of course).
Good luck!
Click to expand...
Click to collapse
Red Led doesn't mean that the battery is not connect with the device. It simply means the cover is not properly intact. Try taking out the battery off the device, put it back in the slot. Place the cover carefully and completely. And then connect the device to AC power supply. It would definitely come *alive*
still dead....grrrr
so cover is ok...it seems to be properly fixed, even the smal swithch that create some unwanted crash few months ago is now working properly...
i made a 1 h long phone call with battery and charger (usb from pc) and after line felt down, bluetooth led blue on (was off) and screen with phone but no changement by touching it. so switch off by power off and ...dead...now without battery but with charger (or usb from PC) RED led on. With batttery AND charger RED on, and with battery all dead. i cannot reset anyhow with or without battery /charger....need it...sh*t.....(ops...sorry)
thanks a lot anyway....
omino_ribelle said:
so cover is ok...it seems to be properly fixed, even the smal swithch that create some unwanted crash few months ago is now working properly...
i made a 1 h long phone call with battery and charger (usb from pc) and after line felt down, bluetooth led blue on (was off) and screen with phone but no changement by touching it. so switch off by power off and ...dead...now without battery but with charger (or usb from PC) RED led on. With batttery AND charger RED on, and with battery all dead. i cannot reset anyhow with or without battery /charger....need it...sh*t.....(ops...sorry)
thanks a lot anyway....
Click to expand...
Click to collapse
what I will suggest is, you should get a new battery instead!!
Got the same problem now!
Both my wife and me got a Magician. Hers is dead now - same symptoms.
First guess was dead battery as well. But I exchanged it with mine fully loaded. No difference!
Usually when you plug the powercord into the device orange flashes up and device boots. Here nothing happens.
I'll have some electrician have a look at both. Maybe he can find the fault by comparison. But I don't expect a lucky outcome.
on back side of ur device when u remove the battery cover, u see a small black switch on the right side just next to the battery.
put the device on charge..with cover off---it will show red light contunuously on.
now manually press gently that black switch and see if ur device starts to charge.
if u see a yellow light any point of time doing this u may have to get this little switch repaired or do a temporary work urself by kepping it at place manually bu something.
try and tell
Now it works!
I think we all knew about that little switch. But thanks for your thoughts.
Anyway, hers is running again!
Two days ago I took it fully apart. No obvious fault noticeable. I left it the way it was now to prepare it for shipping. Today my wife asked me I should try it just once again. So I held the battery on the connector and plugged the USB cable and then: it booted!
But the internal battery doesn't seem to recover. It stays at 0% (1h "charging" since then).
I have to correct myself: Even the internal battery is charging (but it takes its time).
my magician is also dead and just the red LED is burning when i put it in the USB! Can anybody help me?
Still ned solution!
Can some one who was having the same problem help?
your device battery detector switch(little switch) is broken or logged-out of Main Board.
when it broken,the red LED is on at all.
it is the greatest weakness of magician...
z_qz54 said:
your device battery detector switch(little switch) is broken or logged-out of Main Board.
when it broken,the red LED is on at all.
it is the greatest weakness of magician...
Click to expand...
Click to collapse
i am opening my jam case,bring the switch out and conecting sides of switch by a piece of wire.now a day there no problem with openning the battery case or.. but my WM cant recognize the battery level.it's alway 0%.and even the charger is connected no orange led i can see.but the charger charge the battery and battery works for more than one day!!!!!!!!
any one with the same problem!????
or any one having solution!
REGARDS
I'm gettingn red led light too when charging from wall outlet. Charging from usb is fine. a weird thing is when my battery came down to 50%, imate jam will shut down and won't successfully reboot. some people from this form mentioned it's an indicator that the battery is dying.
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
i have the same situation going on ... except with mine the screen faded out...it came back on once...and faded out again and will not turn back on.. when i put it on the charger it was a red light.. and will not turn on or soft reset, or enter bootloader or hard reset. .. in addition i tried the method above and nothing has worked.... any other suggestions...my phone was working fine when this happened out of nowhere... i dont have insurance either i bought the phone from someone off of craigslist..help is greatly appreciated
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
theconcon said:
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Click to expand...
Click to collapse
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Eamonn said:
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
Click to expand...
Click to collapse
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone.
It wont power on threw charger without a "good" battery plugged in.
Click to expand...
Click to collapse
I really hope thats the problem because it's an easy solution, otherwise I fear it might be toast. thanks for your advise
No light when connected to charger
Thanks all for your responses!
markafreeman said:
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
Click to expand...
Click to collapse
Dear Markafreeman, I tried the entire routine above but no help.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
Click to expand...
Click to collapse
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
theconcon said:
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
Click to expand...
Click to collapse
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
demo23019 said:
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
Click to expand...
Click to collapse
Oops. My phone's power LED does not light up when I connect it to the charger without the battery inserted in it.
I have checked the following :
a. usb plug is fine (I checked it by plugging it into the Y cable for the USB charger. The LED on the Y cable lights up when I connect the USB plug into it
b. The middle piece inside the socket at the bottom of the phone is still there and shows no signs of damage.
c. The wall charger is also working fine.
Does this conclude that the phone has a hardware fault and this is not linked to the battery being dead?
Similar Problems
I just had the same problem. I had it happen to my Att Tilt and then to my cingular 8525. You should check out this thread and maybe post your info there too, it would be nice to see everybody post in the same thread so we can figure out what's going on.
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005
yh
yh i got the same problem, i touched the power button so it wld go into standby, and it then refused to turn back on, even when i soft resetted it. Plugged it into the wall charger without the battery and there is no red power light coming on.
I've got a MDA Vario II and though im gettin a replacement, it kinda sucks as it seems im gna lose all my data
can we try to determine in more detail what people installed before they experienced this?
I just pulled it apart, and cleaned the inside to no avail, nothing seems to be awry, atleast not to my untrained eye, however it did get me thinking.
I listen to music on my tytn all the time, and over time the usb connector has become quite loose, frequently losing connections over activesync and music comes and goes from both lef and right. if the USB connector is shot, then when I plug it in it won't register that there is power, nor will it have the power to light up the red light indicating there is no battery. also, if the usb link is shot, then the phone wasn't charging so my battery is likely dead.
now to test this out I need to have a verified 100% charged battery.
I currently have the same problem. It will not charge via wall/usb. It flashes red once and that's it. Without the battery and plugged in, I get a solid red light. I tried plugging it into the wall charger without a battery and then putting my battery back in. The red light just turns off. That's it. I can get an active sync connection with a dim white screen, but I do not have enough juice to try flashing a new rom. If anyone has issues like these, are you also able to get an activesync connection?
TIA
EDIT: Is it possible to bypass the low battery protection when flashing a rom? My battery is somewhere around 40% so it would be safe.
Update:
Okay, I purchased a new oem battery and a battery charging dock. This way I can charge the battery without the phone before I attempt to flash a new rom.
I still would appreciate it if anyone who has seen these symptoms (white screen BUT with lots of vibrating / no charging / no bootloader) could give me a few pointers. I've exhausted the Wiki and so far it seems my only option to save the phone is to flash a new rom. Thanks in advance to anyone willing to give me some advice.
Sorry for the bad english.
I had my xperia for like 2 weeks now and last night i plug the usb from the
computer to my phone and my phone just completely shuts off. there is a red
light once in a while when its being charged. i charged it for 6 hours now and
it still won't turn on!??! Somehow my phone vibrates ones every two minutes
when it is off or being charged...have and idea??
are you still charging from the computer or the wall outlet. if not doing so already, i recommend that you charge from the wall outlet instead of the computers usb.
it may take a while before the red light goes out. turn off the phone and recharge it overnight.
i'm charging it from the wall outlet. The red light doesnt turn on anymore.
and still i can't turn on my phone.
1. Remove the battery cover.
2. Remove the stylus.
3. Use your stylus to press in the small RESET hole which is along the slot where you just took your stylus out of. you will feel something click in as you press it, like a hidden button.
if that does't help, take out the battery and put it back in after a second or two or three. hehe.
then connect it to the wall charger.
I had this problem a few days ago... it didn't switch on even after a whole night's charge
you just have take the battery out, then put the usb cable in, then put the battery in... you'll notice the red light doesn't flash anymore... BUT!! don't try to switch on... i'd leave it for around 1 minute, before switching it back on. if you just leave it; the red light will start flashing again
WB,
Joel
I tried all of the following and it still doesnt work.
i put the usb cable in and it pops up the red light and my computer says it doesnt recognize the device. and my phone vibrates happends every 1 min or so..
but it still won't turn on
no, plug the usb cable directly into the power point. it's useless using a computer to charge the phone anyway, it doesn't supply enough power. just keep trying different combinations... mine ended up working after what i said before, although i did use the car charger in may car as after the charge in the night didn't work.
1 - take out battery
2 - insert usb cable to phone and power point
3 - insert battery
4 - wait 30 secs to 1 minute
5 - press power button for like 4 secs...
man this sucks i did that too and its still not working...
hmm i don't know what happen to it. it was still full battery when it suddenly
shuts down. could it be the battery?
tried manually booting SPL??? hold volume down button and press power and keep holding for 3-4 seconds..... see if that works
i did that too still no sign.
i know its not dead cause when charge it the phone vibrates every 1 min or so
and it stops after maybe 5 mins
I have problems with charging my X1 with my PC.
My X1 only charges when my PC is turned on, with my Elf (HTC Touch) it charges also when my PC was turned off.
So I thought X1 would charge too, when my PC is turned off.
But it seems it drains the battery out of my X1 :-s
So next morning, my X1's battery was empty (after 3 hrs charging on USB => then it was full, and let it connected with my pc in the night, when pc is turned off.
It was quite frustrating for me, but I really don't know why this happens to X1 and not with my Elf.
try taking out the battery, wait 5 mins, re- insert it.
Then start charging via wall socket. wait 5 mins again and then breifly press the power button, should vibrate once then turn on.
Hi i have a problem. Yesterday my Prophet battery goes to 0%, when i back to the home I plug-in it to charger. The light-emitting diode start flashing, but i can't turn on my phone. After 8 hours connected to charger Prophet still won't work. DO you have any idea? Maybe this is battery problem?
PS. Sorry for my poor english.
same with me,my dopod 818 pro won't turn on after 2 month not use,i try to charge,but the led not light..its off..i have no idea witn this problem,please help me to solve.thanks
Same problem with my Prophet.
After 3 month of no use wont charge and wont go on, no light of chargin nothing.
Is the orange light on when it is plugged into power without battery???
Any one solve this problem????
Thank you
UPDATE
I open the battery and fill it with 3,5V directly on battery inner contacts for few minutes
( directly on battery contacts red + and black - and I control it with multimeter to see how the voltage rising up. )
After aprox 3 minutes I try to power it up.
AND IT WORKS!
I put it on charge and the orange light went on and strat charging the battery. The phone now works.
So it is the battery issue. ( Last night I put it on power over the night and nothing no charge at all, what a stupid system )
errhec said:
Same problem with my Prophet.
After 3 month of no use wont charge and wont go on, no light of chargin nothing.
Is the orange light on when it is plugged into power without battery???
Any one solve this problem????
Thank you
UPDATE
I open the battery and fill it with 3,5V directly on battery inner contacts for few minutes
( directly on battery contacts red + and black - and I control it with multimeter to see how the voltage rising up. )
After aprox 3 minutes I try to power it up.
AND IT WORKS!
I put it on charge and the orange light went on and strat charging the battery. The phone now works.
So it is the battery issue. ( Last night I put it on power over the night and nothing no charge at all, what a stupid system )
Click to expand...
Click to collapse
Oh.. great! do you know which pin of the battery is (+) and which pin is (-) pole? I want to charge the battery by a balance charger.
happened to me couple months ago
and i used desktop charger for 5 minutes directly on the battery
then plug it in and charged normally with usb connector
used the desktop charger on the first and last pins on the battery
Hello, i'm sorry, my english is bad. but i wanna help.
Now, before 1 week i have the same problem, my qtek s200 after update whit wm6.1. OK 1 month everything was ok, but after that /i don't now where i go wrong but no matter/ that my phone start stuck in bootloader. I let it one night on to see, maybe will turn,and at the morning he wont start, even the light wont start wen i put the carger on. I take one charger/from sony erricson/ cut cable, there are 2 cables, take off the battery of my pda, put directly cables from sony charger in to battery, black is minus, red is plus, but don't worry, there is no problem if you make mistake.Let it like that 1-2 hours, put battery back on pda and everything will be OK.Now in my case my ROM fu** up, i go to tree color screen/see more info how to do that/ and replace the ROM.and next time do not full dry the battery.Hope i help.