Ok, I have spent the past few hours both ruining my phone, and then trying to fix it
So here is my situation. I have a newly purchased SX56 Phone that I decided to try to upgrade using the exe off the Siemens site. I made sure my battery was fully charged, plugged into the cradle, and started the process. At about 10% during the Radio Stack upgrade, the phone failed. My desktop told me to unplug the USB cable, and then reset, at which time the Radio Stack would finish updating. This of course didn't work, and I got the 1% error. It kept rebooting with the 1% error. I proceeded to try to soft resent, and go the now infamous white screen.
I don't currently possess an SD Reader, and its one in the morning, so I don't imagine getting one until tomorrow. In the meantime, after reading MANY posts, I'm not sure what to do.
I suspect that my Radio Stack is gone or fried, and I'm not sure I understand if I can somehow reload it or not?
I'm assuming my current ROM is still intact, only because for one brief second at one moment, I got my PPC up again but it was barely functional, didn't have a start menu, just a white bar at the top of the screen where the start menu bar was before. Since then I've only gotten white screens.
I have tried doing the boot-loader just to see what I got on my phone, I apparently have Wallaby 5.22, but I don't understand if this is a bad thing or not, as I saw many people talking about getting down to 5.17 or 5.15??? Furthermore, I didn't have an SD card in the phone when I pulled up the bootloader, and the phone just got a GSM ERROR. I have yet to find informative info on if this is ok considering I have nothing in there, or if this is a problem for me.
I have also tried the volume + soft reset to get back to the 1% error, but I haven't seen that yet.
My end goal is to have a functioning phone, I would like to have WM2003, but its not necessary. I'm just not sure anymore what methods to try from my current situation.
Keeping in mind I am frozen on the white screen page, Should I:
1. Try to reinstall the Radio Stack first? (and if so how? Does it involve copying files to a SD card? I assume so because I cannot connect to my phone anymore through active sync)
2. Try to get my PC2002 or WM2003 up and running and not worry about the Radio Stack just yet? (also how if this is the case?)
3. Try to return my phone? (This is a last option, because I'm not sure I can even find this phone anymore in my area, and I really like it, and would love to continue to use it)
and finally, am I pretty much screwed on charging my phone until I fix everything else?
Thanks Again
Thanks for all the great information
unless you are in US
then installing the us radiostack which is shipped with the s56 update is a big nono!
imho then installing any radiostack unless you have gsm signal issues or if your phonecompany tell you to is somewhat a risky buiness
Rudegar said:
unless you are in US
then installing the us radiostack which is shipped with the s56 update is a big nono!
imho then installing any radiostack unless you have gsm signal issues or if your phonecompany tell you to is somewhat a risky buiness
Click to expand...
Click to collapse
I am in the U.S., and ATT Wireless sent us all text messages telling us about the upgrade,...
If the radio is knackered the only option is to return it or get somebody on the forum to help that has jtag kit for direct chip flashing. Personally I would send it in for replacement.
cruisin-thru said:
If the radio is knackered the only option is to return it or get somebody on the forum to help that has jtag kit for direct chip flashing. Personally I would send it in for replacement.
Click to expand...
Click to collapse
I seem to see others talking about reinstalling the Radio Stack using RSUpdate, etc...would this not work for me? How would I know if my RS is completely gone, or just malfunctioning because of a bad install?
I'm having a wierd problem with my Hermes. I have the Scnaps 4.01 WM6 rom on my phone right now, but the same thing happened with Blacks rom when i was running that.
Sometimes when i turn it on, it says it has signal so i try to make a call i get operation failed, and then you see the signal drop back to searching, it finds the network and then logs back on. Same thing happens even if i dont make a call, turn on the hermes, and look at it, has signal, then 10 seconds or so later it drops to searching (it never really had signal) then logs back on, and then sms's get delivered. I've also had people try to call me during this time and it's like the phone is off.
I've tried a few different radio versions recently but same behavior with all of them. 1.54.30, 1.54.07 and currently on 1.43.
Something else weird is the fact that it seems like (I could be wrong) this only happens after having the rom on for a week or so, ie after flashing a rom, the first week or so i don't get the issue, then it slowly starts to happen - this could just be my imagination.
Has anyone else had this issue? Any ideas/suggestions welcome, thanks
Hi Ferni...
This is something that is becoming quite an issue recently
Firstly, have you made sure the SIM contacts are nice and clean and everything is fitted OK - and have you tried a different rom image? If not - try these first.
Secondly, where abouts in the world are you and what network are you on?
Thirdly - when did you install 1.54.30 and 1.54.07 - did your problems start before or after you flashed a 1.54x radio - and what radio were you running before trying these.
Finally - What other information do you have about your device - is it a herm100,200 or 300, what IPL/SPL is it.
Sorry for the 100 questions, but I'm investigating these issues at the moment as a lot of users have had similar problems especially after using radio 1.54.x as this thread discusses.
Thanks for the reply. Just read the other thread you linked to (and the threads it linked to). Interesting to know i'm not the only one.
I just pulled the sim out and gave it a rub and the contacts and put it back in. I also had a bigger battery in it, so i removed that and put the standard one back in. See if that makes a difference.
I used to run the black rom, now I run the schaps one, trying to avoid flashing it again just a pain to resetup everything you know....
I'm in Australia, on the Optus network. The JasJam is actually only sold by Telstra here, but i got one 2nd hand and use it on the optus network fine (Optus sell the Dopod). The latest radio rom 1.54.30.10 i belive is actually from Telstra - in the offical WM6 rom from them for the JasJam.
As for when i flashed which rom and when the problems started happening - i can't really say sorry, i didn't keep track. I've had the phone around 6 months, flashed it with a cooked WM6 rom (black i think) when i first got it, i probably updated the radio as well.
How do i tell if it's a 100, 200 or 300? Also not sure what SPL it is, HardSPL or something?
Tempted to flash it to the official telstra rom released recently with the latest radio, so if it does die completely i can send it back for warrenty. What do you think?
Thanks for the info - every little helps at the moment!
Firstly, yes - the radio you're running is native to the area and network and so if you're running 1.54.30.10 and it goes duff you should be covered by your warranty so don't worry. Also, it's not certain yet that there is definitely a problem with this radio so don't loose too much sleep. (Most of the problems linked with this radio that I've researched so far seem to be coming from Europe and after rolling back).
As for flashing with the official ROM, that's a decision for you - however in the cases of sudden GSM death, the phone will still boot to Windows and it is still possible to flash the OS and bootloader roms (just not the radio) so if it did go bad with an unofficial ROM on it you should still be able to roll it back - again sleep easy ;-).
As for the problem - the steps you've taken are a good start, see how it goes and keep us informed here.
It may be worth also trying to manually set your band (if applicable on your network). Sometimes problems like this can be caused by issues on the network itself and trying an alternative (maybe a friends) SIM card for a different network or even manually switching the phone to GSM (if available) can "cure" a problem (although it's a pain if you specifically need to use 3G and it's data speeds!).
Finally - to see your full device information you need to enter the "bootloader" (tricolour) screen. Hang on to this information on the bootloader screen as it can be useful if you ever encounter a bad flash.
To do this, hold the OK button on the left of your phone and the power button on the right then press the little reset button with your stylus. You will then see the model at the top with the IPL version below it and then the SPL version below that. To get out of the tricolour screen, press the reset button again. Needless to say this won't erase anything or damage your device but make sure you close your apps and save your data first
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
ferni said:
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Click to expand...
Click to collapse
What radio are you currently running? Thought it was 1.54.30.10 or did you change that the other day when trying a new ROM?
ferni said:
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
Click to expand...
Click to collapse
*IF* this is the sudden GSM death syndrome then it will progressively get worse unfortunately - but it might not be that (think positive!)
[edit : removed - brainfart you answered my question] Incidentally, just updated this thread here - Look at post #60, it's a long post but there is a couple of possible things for you to try there (multiple flashing on a "chilled" phone) for users who STILL have some GSM connectivity... Might be worth a go and certainly could do no more harm... The post itself is very technical but just follow the instructions about 3/4 way through the post and ask any questions back here in this thread so things don't get too confused!
In terms of flashing your ROM - when you _really_ feel the phone may die _very very soon_ then it's worth considering flashing it with the latest OFFICIAL rom from your provider while you are able to do a full flash but don't leave it until DHL are at your door to collect it just in case you need some help!
Oh yeah... and finally for tonights post - Rolling back from Olipros Hard SPL... back to the normal, official SPL - Mr Vanx has written a fantastic guide to this here complete with illustrations - That should save you some searching
The SPL rollback, of course, should be the very last thing to do before shipping it back under warranty of course tho - just incase you need it in the mean time!
Good luck - and keep us updated - particularly if all works again (or not)forum.xda-developers.com/showthread.php?t=299070&page=32
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
ferni said:
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
Click to expand...
Click to collapse
Yes. Crazy as it sounds, if the previous radio caused "logical" bad blocks - a combination of a couple of flashes in quick succession with the PLA at a cooler temperature might recover them! (temperature issue came from the data sheet for the chip itself - Apparently more efficient writing at temperatures a minimum of 10C below ambient).
Good luck - let us know how it goes... I've got my fingers crossed you'll have a Hermes with it's wings back shortly
Last night the phone got worse, i had a missed call, tried to turn the unit on to see who it was and it wouldn't turn on, so i soft reset it, it booted up ok, but wouldn't pick up a signal.. eventually after about 5mins it did, but then it locked up. So i pulled my sim card out put it into an old phone which i'm using for now.
This morning came into work and put it in the fridge for 15mins, and flashed the latest radio firmware on it. Then flashed the latest official telstra rom onto it (getting ready for warrenty). That's just finished, only step left is to put the original boot loader back on. May test it again for a couple of days to see if i can get it to do the same thing on the offical rom/radio before i send it back. Will let you know.
Thanks for your help so far.
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
ferni said:
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
Click to expand...
Click to collapse
We did indeed - Ah well, at least you're covered by warranty
Mr Vanx has written a fantastic guide to rolling your bootloader back - complete with illustrations. (repeated for others who've just started reading this thread)
Yeah hopefully it gets covered under warrenty. That bootloader guide worked perfect
For anyone who cares, they replaced my radio board under warranty - I now have a new IMEI number. Haven't got the phone back yet to test to see if it's fixed.
Did you ever upgraded the Radio ROM ?
Or was it always 1.43.
My first ROM only upgrade.
http://forum.xda-developers.com/showpost.php?p=1462158&postcount=292
Yeah i had tried a few different radio roms before this. I suspect it didn't like being flashed so many times.
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
gondalguru said:
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
Click to expand...
Click to collapse
I flashed one of the wm6.1 roms and ended up with 1.54.07 radio and was getting the "modem disconnected" error message everytime I tried to log on to the internet.
I reflashed the original WM6.0 ROM from AT&T and then reflashed my radio to 1.48 (can't go back to 1.16 because of the radio bootloader I think) and then tried to log on to the internet.
That didn't work
But then I made a phone call to my home phone
tried logging on and it worked.
Been working fine since
crossing my fingers and hoping I dodged the bullet, not gonna flash again til ATT comes out with 6.1 then if it acts up even a little I am gonna send it in for warranty repair.
I hope this procedure works for you mate.
pedro2k said:
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
Click to expand...
Click to collapse
Not exactly sure where this setting is, the closest thing I could find was to install HTweakC. And now I have auto attach off. I also live in WI rural area, and 3G has been growing. Coming closer my home, and when I go to work it switches to 3G from Edge and I believe this is the biggest cause of this problem. I will let everyone know if this has helped me or not.
Thanks pedro for your suggestion. I will try that and will report back.
Having strange problems with my Hermes. It has problems maintaining connection to the network, sometimes it will go for days without issue and then won't connect at all. It then takes multiple battery removal/reboots to get it to work again.
It is a Hermes 300, originally from T-Mobile, now unlocked using Vodafone. I am running Schaps_WM6Pro_Hermes_4.31_WWE_Full using radio 1.41
I do occasionally get the NO GSM message on startup but not always and sometimes it works, despite the NO GSM error. I think I solve the problem by trying a new radio rom, but the problem creeps back in after a few days.
Any ideas?
Same issue with mine - I think its hardware related not software. Tried disassembly, reassembly - sometimes works for a stretch then dies. Leave battery out sometimes brings it back for a short time. Question: does your front dPad work - the front directional keys - phone pickup/hangup? Tried reflashing a new ROM but this can get tricky because the rom update will hang if the NO GSM error is encountered upon bootup during the flash - as it can't flash a radio where it think it doesn't exist. This seems to be a bug in the update flash software - it should see if it can find a radio then flash - not try to continue to flash when it can't find one. This fix would probably prevent a bricked phone although if it can't find a GSM radio the phone is probably toast anyway.
Yeah, my dpad works just fine, only faults are with the radio. I have been trying different things that I think work for awhile but then see to not be the case like turning off 3G or HSDPA..... in the end the same fault returns.
Problem is, I don't know when it happens if it's in standby. Miss calls and get no SMS to tell me I have a message.
I started sensing problems when my bluetooth headset was on. While driving I would start hearing beeps indicating a loss of signal. Sure enough I looked on the screen and saw the ! with .... hunting for a signal. Turn the phone off and one and the NO GSM message popped up. Fortunately my housing and screen are in mint condition so I'll search out for a really beat up but working donor and swap the board. Unfortunately on eBay even the really destroyed HERMES are even pretty pricey. If it weren't for the driver problem on the Kaiser I'd spring for one of those being that the Hermes does seem to have its problems. Hate the Fuze as it looks and feels very cheap = not that durable.
i have my dopod 838 pro running on Schap's WM6 Pro 4.30 ROMs. it had been all right for pass 5 month since i upgrade the original WM5 to WM6. and since then i never flash it.
Yesterday afternoon, i can still use it to receive call. but at night. i found out that the phone doesn't have any signal on GSM network. when i double check it, it asking me to key in sim card password and said "unknown sim status"
if i key in the wrong password, it will state that my password is wrong. but if i key in the correct password, it still asking me for password. and stay on the same page no matter how many times i key in the password.
i already do hard reset. but the problem still exits. these were info when i start the phone.
M 05
S 04 NO GSM
B 06 D3.62
and these were info from bootloader
HERM 100
IPL-1.04
HERM100
SPL-2.10.Olipro
i very confuse with a lot of help over internet in thread for those no GSM problem. but i can't seems find any similar problem with mine.
WIFI and bluetooth were working fine. i can still goes into the Today screen and access every other things normally.
Please help me.
Do you know what Radio was on the device before the no GSM?
If you try to update your radio more than likely it won't update and freeze at a low percentage of completion. Sorry to say the radio on the motherboard is dead or dying. Happens frequently on the Hermes and the only way to fix it is to get a new motherboard. Happened on mine - would work fine then the GSM would start dropping out and reconnecting during the day. Upon reboot it would get the NO GSM message. Turn off leave battery out then try again - sometimes would start up then it would just die. After replacement of motherboard it just works.
No amount of flashing of ROMS including or not including the radio will fix it - the chipset in the HERMES is the weak link and they eventually just go. Either the solder has developed cracks from charging (heat) or flex.
Sorry.....
Wam7 said:
Do you know what Radio was on the device before the no GSM?
Click to expand...
Click to collapse
i not pretty sure . but it was original radio. i didn't flash radio before.
but i had downloaded the new version radio. successfully flashed it. but still no GSM.
STIM141: i think you are quire right. i had inquiries some shop of phone repair and have describe them my problem. since my phone die without me doing anythings to it. they pretty confirm it's the mother board die. they said the only way is to repair it and replace motherboard.
The best way to fix it cheaply is to find a donor phone thats confirmed working with a guarantee on eBay. Something that beat up, maybe the screen has problems and swap it out yourself. Its pretty easy to replace and you can do it in about 10 to 15 minutes tops. Need a couple of tools but they can be found locally. Should cost no more than about 30-35 dollars if you are patient. Next would be to scrap the phone for parts - but if the motherboard is bad you probably won't get very much unless you part it out and just wait for individual buyers.
With a lot of help from CMONEX I got my device booting up and I now have a working, booting device. Previously I had been unable to boot the device or update it at all due to having a REALLY old radio running on my preproduction device which didn't let any .nbh flash.
Now I have a new problem and I'm not sure if it's a pure hardware fault or radio firmware incompatibility with my older device....
I put my sim in, boot the phone and it recognises the card and sets up mms etc fine....then I notice that my signal is really bad - like, one or two bars. In my iPhone with another contract T-Mobile SIM in I'm getting full bars.....
I test an Orange SIM in the handset and it can't find ANY signal.
So I take the phone to work (luckily in a way as my iPhone uses a tethered jailbreak and restarts on me, meaning until I get to a pc and run Blackra1n I can't boot it past the Restore Mode screen). I cannot get a signal at all indoors, but upon leaving work I head into town and BANG - full bars, HSDPA. I get on the bus, signal stays, but then as I start to move the signal keeps dropping. By the time I get home again I'm down to one...maybe two bars. Often in the house the signal will disappear completely and I will lose service.
I have tried the latest radio and a preproduction radio an both show the same issue.
Does anyone have any experience of something like this happening? If it is a hardware fault, what caused it in their device? Could my early hardware simply need something doing to it in a software level to sort things out?
As I said, I CAN get service, I CAN receive calls and texts, but my signal is appalling unless I go outside in the centre of town. It is as if getting, keeping and maintaining service is the least of its priorities!
If anyone can help here I'd be very grateful. I don't want to take the device apart if I can help it as everything is so carefully and tightly packed in there that I fear I'll never put it back together again, and I've heard a scare story or two....
Thanks in advance.
Radio problem
Hi there...my sugestion is too not even think opening your unit...you might damage your HD2.
This seams to be a soft problem...If you are able to reflush your unit using a goldcard will be a first solution and use WWE room (European).
Next step is to take your time as I do and wait for release of HSPL and there you GO man...your world is open for you for all kind of ROMS's and Radio.
Regards
What radio ROM are you running? It could cause an issue like this, or could it be something to do with the preproduction hardware not being identical to the release hardware?
try bsb tweaks. it has a radio de-emphasize option. might help
stefanhutu said:
try bsb tweaks. it has a radio de-emphasize option. might help
Click to expand...
Click to collapse
Thanks i'll give that a try.....what does it do exactly???
Further update. I turned radio de-empahsise on and it seemingly made little difference. However when fiddling with advanced connection settings suddenly my signal shot up to 5 bars with 3g....it then quickly ebbed away to a complete lack of service! Very disappointed.
More and more I'm starting to think this might not be a hardware issue as such but a problem with my proprietary radio hardware and the radio software for shipping HD2s. Is there any way to test what's going on with the radio to see what's going wrong?
I've tested four different ROMs, two of which had different radios. I've also tested all ROMs with a test radio, and all have the same disappointing result. The only difference I found was that one of the ROMs made my device recognise only 340mb of RAM as existing....
All further help or experience in this issue will be much appreciated.
the reception on the stock hd2 isn't amazing but its not as bad as yours sounds. although mine can jump from a couple of bars to none instantly with a movement of about 10 cm. in the house
it could even be down to the previous owner dropping the one you bought..
may have dislodged something
the radio 206 gives best results for me so far, but I hope htc can come up with a better radio, although nothing they can do will help compensate for vodafones crap coverage locally.
curious does wifi show the same symptoms?
Wifi/Bluetooth etc work fine. I don't think anyone has the the same problem as me: it's definitely not my network as I'm sat with an iPhone 3gS and the HTC HD2 both with T-Mobile Flext 40 contract SIMs installed. The HD2 has no signal and a big fat exclamation mark; the iPhone 3gS has full bars and the 3G logo lit up nicely.