Database Users

How I got activesync to work

I was having constant sync problems. I was not able to get a connection with the usb cable, but was able to connect with bluetooth. I finally found out that I needed to have these files allowed full access in zone alarm: raipmgr.exe, wcescomm.exe, wcesmgr.exe. These are all located in the program files/microsoft activesync folder. I found many suggestions that firewalls could cause problems, but I tried with zone alarm off and still had the connection problem. It started working immediatly when I added those files to the allowed list in zone alarm.
Also, after fixing that problem I was getting errors syncing. Basically it would show that it was working until it got to the notes. Then it would give an error. Nothing actually synced. I found out this was happening because I did not have outlook set as my default mail program. I use thunderbird for email and outlook for contacts and calender etc. Once I changed outlook to the default mail program it has worked perfectly.
I hope this helps some people as I was looking all over the place for a fix.
John
www.skynetworks.gotdns.com

Great !
Thanks for that post. Helped me out. I had activesync 4.1 working for everything except contacts. I changed the contacts program within internet explorer from 'microsoft office outlook' to 'address book' and now it works !

Software firewalls (desktop) are more trouble than they're worth. I have basic firewall on my router and no software firewall at all, it's been that way for over 2 years. They are a complete waste of time and system resources.
Zone alarm in particular is lot of trouble, for many online applications.

Gazzrenn, I disagree, but I do know what you're saying, particularly if you use a non-portable PC with only one network...
Yes, I run a decent firewall to protect myself externally (IPCop) and that's fine when you're on a LAN you know and trust, but what if you're using a laptop and connect via WIFI to a hotspot? Or via a client's network?
Sure, you could bring a firewall/router device, but that could be seen as overkill.
Advising people to turn off firewalls to get activesync working is a Bad Idea unless people really know what they're doing, what they're risking, and how to alternatively protect themselves if appropriate, particularly if they use other networks.
Techspy,
Did you uninstall ZoneAlarm? Even when disabled, I wonder if it inserts itself passively into the TCP/IP stack which causes a problem for AS4.

I had pretty much the same problems as techspy. I did the allowing of those files and still no sync. But then I found another file, Application Manager that related to AS 4.1 also. I allowed it also and then I could sync. But dayam! This thing is slow to sync.
Funny thing is, I was syncing ok before I hard resetted after I got rid of the AV and skype. Go figure?
Also, Outlook does need to report that it is the default email client, BUT, after my first sync, I reset OE to be default and have no problems syncing it that way. Again...go figure?
Now, how to speed up the boot?

How to Stop ActiveSync from starting automatically

Hi all,
I've been monitoring my memory usage to find out which application is using the most memory and which one is leaking. However, accidentallty, I found out that ActiveSync keep on starting itself and run in the background, taking about 300-400K.
I noticed this when I was trying to figured out why my memory seems to decrease when nothing is running (I didn't start any application). However, if I set the MEssaging application to check email every 15 minutes, ActiveSync seems to start itself every 15-30 minutes. This is shown in the "Running" program tab in the "Memory" applet (Control Panel).
I'll kill the ActiveSync process, then later on it'll come back again.
Does anyone know why is this? It's taking up my previous memory...

***********************************************************
* ACTIVESYNC 4.0 TURNS ON AUTOMATICALLY (DRAINS BATTERY): *
***********************************************************
1) Start up AS on your PDA.
2) Tap the menu tab/soft key and tap "Add Server Source"
3) Configure a server source with a dummy IP address, user id,
password and domain name; these do not have to be real.
4) Once configured you should have another sync source show up
on your main AS screen...continue on.
5) Tap the menu soft key again and you should see that the
sync schedule option is no longer greyed out.
6) Change your schedule from a timed automatic start of AS to
manual under both fields
7) If you try to sync now, AS will try to contact your imaginary
exchange server and that will take forever until it times out,
so you can now delete the exchange server from your list of
sync sources. Your changes to the sync schedule will remain and
will survive soft resets too.

Hi Dodger,
Thanks for your help! I am trying out your solution now and waiting (of course) for the SYnc to my "imaginary" Exchange Server to time out, since it takes ages to do so.
Just a quick question on Step 7 below:
"...so you can now delete the exchange server from your list of
sync sources. Your changes to the sync schedule will remain and
will survive soft resets too.
So you're saying that once I delete the Exhcange Server from my list, ActiveSync will no longer startup automatically but my regular Sync to AS4.1 on my desktop will stay the same?

Well,
I'm not sure about step 7. I've found these steps sometime on the Ineternet and don't know the author of it (forgot, sorry).
I never do step 7.
The procedure however works fine on my 2020 under WM2005.

I just deleted the Exchange Server from the List and so far ActiveSync hasn't started in my MDA yet. I'll keep monitoring and post if it start-up again.
Cheers!

Run ActiveSync when you WANT

stopping activesync
is there a way to stop activesync from running in background on my 8525? my pda freezes every once in awhile and have problems with connecting to pc. to connect to pc i have to go to memory and shut off activesync before plugging in usb. i've tried to delete repllog.exe in the notification queue with no luck. help LuXx

Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmes running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
This 'server trick' was discovered by an Aximsite forum member known as Invid
This post originally created by IamNotMe fourpages.co.uk (Adapted)
"1. Turn on your Device
2. Go to Start > Programs > Activesync. This will open the Activesync program.
3. Tap Menu at the bottom right hand corner of the screen. This will bring up the Options Menu. Notice the option Schedule... is greyed out? This is the all-critical option we need to get access to. But as it's disabled we can't change Activesync's default synchronisation schedule.
Ok, so how do we enable the Schedule option? Easy!!! Fool Activesync into thinking there is an Exchange Server to sync with:
1. From Activesync's Menu tap on Add Server Source.
2. In the following screens you can enter any old garbage. It does not matter, but just in case your unsure, just type the following in the indicated boxes:
Server Address: fake
Tap Next
User name: fake
Password: fake
Domain: fake
(Ticking save password or going into the Advanced menu makes no difference, so no need to bother).
Tap Next
Untick all of the 'Data you want to synchronise' options
Tap Finish
3. Ok, we're done creating the server. You should now see in Activesync's main screen your normal Activesync connection(s), and a new connection called Exchange Server.
4. Go back into the Menu, and lo and behold the Schedule option is now enabled! Go ahead and tap it!
5. You will see that both options in the Schedule screen may be set to Every 5 Minutes
6. Using the drop downs, change both the Peak times and Off-peak times boxes to Manually.
7. Press the OK button at the top right of the screen.
Congratulations! Activesync is now gagged from opening on it's own and ruining your life! Your work is not done just yet though - time to clean up and get rid of the now unwanted fake Exchange Server.
1. Go back into Activesync's Menu, then Tap Options.
2. Highlight Exchange Server, then tap Delete. A warning message will appear about removing files etc, but as you have no files associated with the fake Exchange Server, it's nothing to worry about - just tap Ok.
Edit: Some people have reported that settings "stick" better if you Do Not delete the fake server just leave it, it does not actually do anything anyway - it was just a way to set active sync to manual operation not automatic. Item 3 below, if you leave it in place will therefore show two Sync Connections i.e. the real and the fake.
3. The list will now only show your remaining PC Sync connection(s). Obviously do not delete these!"
You should also:
A
ensure Active sync is turned off fully after use. Use the likes of Magic Button say or HTC X Button to do this.
B
consider using a scheduler to perform a soft reset automatically say before any alarms go off in the morning. This ensures unwanted programmes like active sync and others do not crash the system when the alarms go off or crash the device when you try to switch on. SKSchema or xbar would fit the bill for this.
C
Avoid leaving device on charge overnight.
D
Running only one or two Today Plugins and avoiding some apps that like to synchronise automatically with internet sources push mail / weather etc. (although with a good neat set up these can operate ok)
E
ensure any applications required on wake up are installed to Main memory (today plug ins, wallpapers etc), with all others installed to SD Card
F
Do not overfill main memory Hermes performs better with a good bit of spare space.
G
Do NOT let your device go to sleep by itself! Always use the on/off button to put it in sleep mode. In fact I would go further and suggest you go to:
Start>settings>system>power>advanced and remove the ticks in the two little boxes.
Just remember to use that on off button. Of course the device should be able to sleep by itself BUT this XDA does not perform well and often crashes if you let it sleep automatically.
H
Always use a task manager to close running applications. You can go into settings, running programmes to do this but it is far easier to have running programmes shown in your task bar and an easy way to fully close them. (That is what a task manager does).
I
Regularly clear out the PIE cache or better still move your Internet Cache to the SD Card. Use a Registry Editor (PHM Registry Editor http://www.phm.lu/Products/PocketPC/RegEdit/)
PocketIE Cache in storage card
Create these folders:
\Storage Card\Pocket IE\Temporary Internet Files\Storage Card\Pocket IE\Cookies\Storage Card\Pocket IE\HistoryAdd the following registry keys, string data type:
[HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders]"Cache"="\Storage Card\Pocket IE\Temporary Internet Files""Cookies"="\Storage Card\Pocket IE\Cookies""History"="\Storage Card\Pocket IE\History"
Links
Magic Button: (Task Manager)
http://www.trancreative.com/mb.aspx
HTC X Button (Task Manager)
HTC X-Button.CAB
X BAR
http://www.pocketgear.com/software_detail.asp?id=20823
SKschema
http://www.pocketgear.com/software_detail.asp?id=20385
Mike

thats what i needed . thank you!!!

LuXx said:
is there a way to stop activesync from running in background on my 8525? my pda freezes every once in awhile and have problems with connecting to pc. to connect to pc i have to go to memory and shut off activesync before plugging in usb. i've tried to delete repllog.exe in the notification queue with no luck. help LuXx
Click to expand...
Click to collapse
In addition to the fake server trick, I also saw last night something about turning off "advanced network functionality" in Start>Settings>Connections>USB to PC.
I just unchecked it within the last 24 hours, but I'm hoping it will have a positive effect on this kind of problem.

Just to clear this up, this *trick* will also stop activesync from launching even when I'm not connected via USB. I notice through out the day I will close activesync 5 or 6 times (I use magic button) it seems to like to launch on it's own, I suspect this auto scheduling was the cause.

yeah it does work well... the only time active sync pops up is right after a soft-reset (it's not in startup folder so i don't know where it's being lanuched from) and when you plug it into the computer (which is fine). Other than that it stays close and the phone runs a lot faster and has more free RAM when active sync is not running. Again, another no-brainer performance fix the OS and Phone Mfg'rs completely missed!

DirectPush?
But if I am using DirectPush, how does this help me?

perlmane said:
But if I am using DirectPush, how does this help me?
Click to expand...
Click to collapse
Well is doesn't really as you need active sync running!
Mike

Wow. This is brilliant, thanks!
db

mikechannon said:
Well is doesn't really as you need active sync running!
Mike
Click to expand...
Click to collapse
Something wierd happened. I had to do a hard reset. Since it recovered from that, I cannot use DirectPush anymore. The ActiveSync choices no longer list "As items arrive" as a choice. It only lists the time choices and manual. How do I restore the "As items arrive" option?

After hard-reset the activesync connection wth your pc is erased. Erase all activesync connections both on PC and on device and reconnect them via usb and after "pairing" you will have back your options. Prior that deselect 'advanced network functionality' in connections>USBtoPC

Teo2005 said:
After hard-reset the activesync connection wth your pc is erased. Erase all activesync connections both on PC and on device and reconnect them via usb and after "pairing" you will have back your options. Prior that deselect 'advanced network functionality' in connections>USBtoPC
Click to expand...
Click to collapse
I did this and saw the "As items arrive" item appear and then leave the list of choices. Any other ideas?

Great Trick
mikechannon said:
Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmeds running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
That is a great help. My Cingular 8525 is much more stable after running the trick. However, I did notice that from time to time, Active Sync could be found running even after the "Fake Server Trick." Is this normal? Should I redo the "Fake Server Trick" from time to time or is once enough?
Sincerely,
Steve
Click to expand...
Click to collapse

uhh..un-plug ur cable?

shapirosj said:
mikechannon said:
Reducing lock-ups and freezing:
A key consideration here is the active sync application that is linked with many lock up problems - particularly overnight or during active syncs auto scheduling process.
A quick way to temporarily shut Active Sync down (as well as any other programmeds running in the background) would be say Magic Button or HTC X Button which are quicker than using the running programmes in the memory menu to do this.
However Active Sync can start again by itself via various scheduling routines. There is a way to prevent this known as the "Fake Server Trick":
That is a great help. My Cingular 8525 is much more stable after running the trick. However, I did notice that from time to time, Active Sync could be found running even after the "Fake Server Trick." Is this normal? Should I redo the "Fake Server Trick" from time to time or is once enough?
Sincerely,
Steve
Click to expand...
Click to collapse
There are one or two applications that you may run that can restart ASync, various mail apps, online time sync apps and yes plugging in the cable to do a manually state ASync. Once started AS contines to run at least until a soft reset or using your task manager, you shut it down again. So routinely after doing an AS it will need shutdown.
Whether you need to do another round of the Active Server Trick has been debated recently. It seems that for some folks if they follow up the procedure with the step that says to delete the Fake Server because its job is done; find later that doing this causes the wanted change to manual ASync not to stick.
As the fake server, if set up correctly, does not actually connect to anything, then those who wish may re run the trick. This time not deleting the fake server at the end.
Mike
Click to expand...
Click to collapse

activesync still not working
After following the procedure with the "fake" server name, my sync does not work. In fact, I cannot locate the "exchange server" at all on the screen. Do I have to reload the cd-rom program from scratch? Any suggestions...
Thanks

abricko said:
yeah it does work well... the only time active sync pops up is right after a soft-reset (it's not in startup folder so i don't know where it's being lanuched from) .....
Click to expand...
Click to collapse
Yep, I notice it's there after a soft reset as well. Is there a way to prevent that as well with a regedit?
I did the fake server trick, deleted the fake server, but didn't do a soft reset. I noticed that AS still loads on its own. I respecified the fake server but left it on this time. Hopefully it stays shut off...so annoying.
Linda

Direct Push - Connects & Syncs, but Inbox is empty

I've searched and searched, but I can't seem to find anyone with this problem.
Basically, I'm trying to get my new Treo 750 to sync over wireless with my Exchange server. I run the Exchange server from my own house, on it's own domain. I've upgraded the Treo 750 to WM6. I previously did not try wireless sync on WM5. My Exchange server is 2003 SP2.
At first, I tried connecting via SSL only to get a message about the certificate not being valid. After fighting and fighting with trying to get the cert on the phone, I finally gave up and disabled SSL on the device in an attempt to connect.... via any means possible.
What I first thought was success has turned into another problem. I know I'm communicating with the server, as the policy from the domain controller made me set a device password. It was at that point that I knew I was getting somewhere. Now, when I hit "sync", I see it checking for changes. At the bottom of the screen, it'll run through each step: Contacts, Calendar, Email and Tasks.
Let me see if I can describe this..... It'll briefly pause at say... 0/80 for my Inbox, then count (very quickly, in large increments) till it hits the 80 and move on to the next item in the synchronization list. This cycle happens every 30 seconds or so.
When I go to look in my Inbox, it's empty. The only thing I see is at the bottom: "Outlook E-mail 0 Items". Same with Contacts, Calendar, etc...
Now here's the kicker. If I send myself a test email from an outside account... say, Gmail, the sync app will then show "Email 0/81", then tick up to 81 and move on to the next item. However, nothing is downloaded. I can pull up a list of all the personalized folders I've created for my mailstore, and they're all there. I can "subscribe" to them, yet they remain empty as well.
I'm completely at a loss. I don't know what else to do at this point, and it's proving to be a difficult thing to search for. Any advice you can give would be very much appreciated....

Well i do not use Direct Push but maybe the guys at Treo 750 forums can help you more, here is the Blueangel WM6 section

[Push Mail] How to configure Gmail account ?

I was wondering if its possible to get pushmail for gmail without using outlook ?
Is this possible ? Am I supposed to use IMAP or POP mail ?
Please help, thanks

If you setup mail, it will automatically setup for IMAP.
You configure for how often it checks the server.

Thanks I just did that, but the problem is it checks every 5 minutes, thats not exactly push mail is it ?? It should have the option "As mail arrives"
I tried deleting an email from my inbox, but when I check online, its still there (the actual gmail inbox) .. it seems they are not really in function are they ?
EDIT : Okay The messages got deleted in the browser inbox after 5 minutes ... So the email syncs every 5 minutes
How can I make it an instant connection (pushmail) ??

Actually Outlook Mobile 2007/2010 still pulls from IMAP instead of receiving pushes (Microsoft doesn't exactly know about IDLE). You'll want to set up an Exchange connection. See here for more details about Google Sync.
You'll want to configure the server manually. You can find ActiveSync somewhere into your Start menu, otherwise just go to the Sense settings tab, Data Service and ActiveSync to configure the server, then follow the instructions from the link above.

Thank you very much, that worked, and I can choose "As item arrives" now
One last thing, is it possible to change the email name from Outlook to something else ? e.g. Gmail ?

ZaZu90, what domain did you choose while configuring the connection? I can't click next unless I choose a domain, since the activesync software is different and probably newer than the one used in the google instructions...

I followed Yunabeco's link, the domain was left blank.
You have to initiate the email settings from active sync, not from adding a new account.
Check the intsturctions ^^

Yes I am trying to do the same but as I said I cannot leave the domain blank, i HAVE to fill in something in order to continue configuring the connection...

And apparently I am not the only one with this problem: http://forum.xda-developers.com/showpost.php?p=5382949&postcount=4

Hmm this is strange, does it have to do with the location of purchase ?
Im not sure :S

I don't think it has to do with the location of purchase. Thanks for your help though. I am using dutty's holy grail 0.3a rom (wm6.5 build 21889, Base 2.01). What are you using?

Chaps,
have you had a look at this ....http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Might help you.
WB

Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page

I just did the Push Mail setup (used the link from Yunabeco post)
I had no problem with the instructions, but for some reason it will only get the mail when I do an ActiveSync.
The ActiverSync chedule is set to sync during Peak times (As Items arrive) and off-peak times (As Items arrive).
The Use above settings and Send/Receive when I click Send) are als set to on.
Did I miss a setting as it's not working for me the way it should, or do I need to set something in my Gmail account also?

barty22 said:
Yea, that's the same document as earlier in this thread, but the problem is that the instructions don't work on some devices.. see the previous page
Click to expand...
Click to collapse
Barty,
Surprised at this. I set this up the other day on my device in order to talk someone through it and it worked. Deleted it as I don't need push mail right now.
Wondered if those who can't get it working can put down the steps they have taken to setup on their devices and we can see how we can help?
WB

I wonder if its possible to set up multiple push mail accounts ?
Gonna search for that now, if anyone got a link before I finish my little research, please add it !