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What is up with the memory drain on this device. I'll start the day with 24mb of memory (soft reset) and only have 10mb or less at the end of the day with no apps but activesync running. Has anyone less notice this?
hansolos said:
What is up with the memory drain on this device. I'll start the day with 24mb of memory (soft reset) and only have 10mb or less at the end of the day with no apps but activesync running. Has anyone less notice this?
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Click to collapse
Yea I get the same problem. Except I start off with about 20 and end up with as low as 9 before i'm forced to soft reset.
Its the magic of the Mogul's memory leak. The old rom and new rom feature it so untill a new update comes out, were stuck with it.
Does the Hermes and Kaiser have the same issue? They seem to be similar. They other thing is that the WM6 is suppose to have made those apps that leak in previous versions run at the kernel level.
my titan doesnt have the issue. its an app you've got installed. hard reset and dont install anything, you wont have the problem. troubleshooting 101. dont blame the titan.
I posted this on another forum discussing this problem, so I'll just quote myself here:
The memory "leak" thing is nothing more than a cache "optimization" in place to make the device respond snappier.
Whether it succeeds or not is another story altogether...
Basically, like any cache, it stores recent calculations for faster response later. For example, if you open and close IE alot, you might notice that the first time you open it on a fresh restart takes a little bit longer than the next times- that's because the second time you start it up, parts of it are still in memory from the first time!
You might be wondering why this happens even after forcing it closed with Xbutton or the memory settings. That's because the info stored in the performance cache aren't directly related to any one program! Many apps can use the same routines and calculations, and therefore this process exists on a processor/file system layer as opposed to a software layer, and therefore also exists even when all programs are closed!
Meaning, if I have mapopolis that uses a certain routine to access my BT GPS receiver, even after I close it, some of that routine stays in memory because perhaps Google Maps will use the same routine, and therefore respond faster!
Now, ideally, this should speed up performance, and it SHOULD disappear on its own if the memory is needed and the information goes "stale" (hasn't been processed in a while = not really needed for optimized perfomance). However, one look at the way Microsoft handles "automatically closing apps" (native X button, anyone?) is enough to know that WM can't manage its own memory very well.
I can, however, vouch for the fact that the longer you leave all programs closed, the more of your memory starts to creep back into available. I've sat and watched this happen. So, it sort of works, but perhaps not well enough if people are having low memory system crash problems.
Now, before you all start blaming MS for this... Its not Microsoft's problem. They developed CE-5 (which WM6 is based on) on machines limited to 32MB to make sure the programmers didn't get lazy with OS bloat.
Its the manufacturers who add all this file system optimization and stuff to their final device. In this case, its the way HTC thinks the system should run, which is why this anomaly is NOT as apparent on, say, a WM Treo device.
The good news is that if we complain enough, HTC might realize this optimization does more bad than good, and leave it out on the next ROM update for us.
However, truth be told, I think it works. The Mogul is one of the snappiest PPC's I've used of late, although I can't say for sure if its because of the cache or not.
This is just my personal opinion, so don't flog me! I just don't look at the memory useage anymore unless I'm having a problem, which mind you, I hardly do.
My most recent observations were this:
Soft reset gives me ~21MB (got some htc plugins), and after a day of use, making sure to close everything after I'm done, I get 18-19MB. At lowest, I hit 10MB after closing alot of apps. This memory usually comes back to 18-19mb in a matter of time for me. If for some strange reason it doesn't (can't say how often this happens), I soft reset.
All in all, I'm happy with the Mogul.
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Click to collapse
I wasn't blaming the Titan directly, although I wish they would allow you to adjust the memory like they have in the past. But as I've read that may having something to do with chipset of battery consumption.
I was just wondering if others had the same issue and might know of the reason.
Is there a list of known apps that cause memory 'drain' or don't clear their cache. I can understand apps caching data into memory to run faster, but they are not cleaning themselves out upon exit. The strange thing is how they continue to grow over the course of the day with no interaction.
I'm doing a hard reset to see if it get better. Add apps one at a time until I find an issue.
Ok did a hard reset. Setup Outlook to get my mail from Exchange and Gmail. Let it get synced and then did a soft reset. Started with 24mb after reset, down to 21mb without doing anything after an hour and it's still falling. The only thing running is ActiveSync. I've also removed htc_cm_guardain and ssdaemon from the startup. The only thing in startup is poutlook.
The thing I noticed when I had handyswitcher installed (before hard reset) was that filesys, device, gwes, services, shell and cprog all continously increased there memory consumption over the course of a few hours and never stopped or released it.
hansolos said:
I wasn't blaming the Titan directly, although I wish they would allow you to adjust the memory like they have in the past. But as I've read that may having something to do with chipset of battery consumption.
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Click to collapse
No no no... the reason you used to be able to select storage vs RAM was because it was SHARED memory! It was actually all RAM. If you had a 64MB device, that 64mb was split between ram and storage, and just like the rest of your RAM, it would wipe out when the battery died!
Ever since WM5 came along, they stopped sharing the memory, and now have dedicated RAM and Storage (using the leftover space on the EPROM chips used for the ROM image), much like a computer. This is a much better solution since you don't sacrifice your RAM for storing some large files, and you don't have to worry about battery failure cleaning you out!
Also, its not the apps that have cache, its the file system. The file system WILL actually free up some of that memory as the device is left with all apps closed for a while (maybe not all of it, but I've watched my device go from 11mb free after closing stuff to 18-19mb).
You guys need to hit the easy button on this one! It may not be a permanent fix, but there's a small freeware called Oxios Hibernate that releases RAM. I just put it on my start menu and 2 clicks....I have free RAM. Try it out, you won't be disappointed.
bam, thanks for the info... that little app rocks.
use a file explorer and go to \Windows\Startup. There is a shortcut there for a program along the lines of HTC_Guardian_cmsomething. This app is a htc app used to enforce sprint settings and runs in the background. So long as you don't destroy your phone internet settings you can just remove the shortcut. I found all my memory leak issues have gone away. I don't have any leaks when using the kaiser tab plugin.
Yes I've removed the links for HTC_Guardian and SSDaemon from startup and added them to my settings folder (if I ever need them). I soft reset to around 25mb and the Oxios Hibernate app keeps me around 24.5mb.
what does SDdaemon do?
sddaemon is suppose to be the speed dial or voice command app you get when you hit the button on the left side with the talk bubble. It loads the app if you hit the button, so I'm not sure why they have it in startup.
On my old Treo 700W, which REALLY had a memory problem, I used Oxios hibernate all the time. It works quite well.
yes, it works.
bam099 said:
You guys need to hit the easy button on this one! It may not be a permanent fix, but there's a small freeware called Oxios Hibernate that releases RAM. I just put it on my start menu and 2 clicks....I have free RAM. Try it out, you won't be disappointed.
Click to expand...
Click to collapse
you know what might help...if windows mobile had some sorta sorta disk caching feature...
that's what is causing the memory leak.
great tips. thanks.
hansolos said:
Yes I've removed the links for HTC_Guardian and SSDaemon from startup and added them to my settings folder (if I ever need them). I soft reset to around 25mb and the Oxios Hibernate app keeps me around 24.5mb.
Click to expand...
Click to collapse
i bought my leo some month ago and everything was working fine.
but since some days, my leo is S.L.O.W!
even typing a sms is difficult: i have to wait 5 seconds between typing 2 keys... when i switch it on, i have to wait for 30 seconds between the time i've unlocked it and the time i'm on sense.... what's happening?
i'm with the rom 1.43. does it run better with another rom?
3 things; soft reset your device then take a read in these forums on the SMS problem and fix.
After that look for the threads that discuss the benefits of upgrading your rom.
Use this to find what you are looking for...http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all
WB
i already looked at this sms problem.
but it worked fine for 1 month 1/2
seems that HTC need to hire the good chief we have here.
i reset the phone everyweek
i'll look a bit more in the forum
Have you installed any 3rd party 'Start Menu' or 'Shell' programs? Your problem is almost certainly a software conflict. I saw the same thing a few times with Panoramic Launchpad.
Hmm, to me that sounds like the memory is full - I would recommend to check the RAM.
I learnt recently that the camera cache in RAM can fill up.
Cheesy Dave said:
Hmm, to me that sounds like the memory is full - I would recommend to check the RAM.
I learnt recently that the camera cache in RAM can fill up.
Click to expand...
Click to collapse
ROM, not RAM!
seed_al said:
ROM, not RAM!
Click to expand...
Click to collapse
Hmm,
No sorry, not right. Ram is volatile/semi volatile memory where things like the album cache live. ROM is read only memory where the operating system lives.
If he has memory problems then it will be in the RAM not the ROM.
To the OP, you could try Memmaid to see if that clears up your problem.
WB
No, please read again.
Cheesy Dave was talking about the camera cache, which fills up the ROM, not the RAM!
The OP also stated that he does regular soft resets, and those 448MB RAM can hardly be filled anyway, so IF he has a memory problem, then it's with the ROM, as Cheesy Dave already correctly stated.
OK,
You say ROM, I say RAM. You say Pohtahto, I say Potato, you say Tomayto I say tomato..... Either way it would appear he has a memory problem or needs to investigate potential memory issues further.
If the OP explores the myriad of threads on here about moving various caches to the SD card plus using a memory cleaning tool like Memmaid then he won't be far off sorting his problems out, which, I think, is what he wants to do. Would you not agree?
WB
PS: To the OP - you might also want to consider using a task manager to ensure that applications you have finished with are properly closed off rather than minimised, taking up valuable memory space.
wacky.banana said:
If the OP explores the myriad of threads on here about moving various caches to the SD card plus using a memory cleaning tool like Memmaid then he won't be far off sorting his problems out, which, I think, is what he wants to do. Would you not agree?
Click to expand...
Click to collapse
Yes, that's what he should do.
Particularly, he should look at the following folders:
\Windows\Youtube
\Application Data\HTC\HTC Album
The may have filled up his ROM
RAM is volatile memory, but that's not where those cahces live, they live in the ROM. RAM is only for running applications.
Slow? Not really.
This is the best WinMo phone up-to-date.
Coming from Iphone 2g one can get true sense of multitasking, full exchange support, multimedia is on par. I don't even see problems with keyboard because I am used to capacitive screen. Everything just seems right.
All in all, I am more than satisfied.
votdfak said:
Slow? Not really.
This is the best WinMo phone up-to-date.
Coming from Iphone 2g one can get true sense of multitasking, full exchange support, multimedia is on par. I don't even see problems with keyboard because I am used to capacitive screen. Everything just seems right.
All in all, I am more than satisfied.
Click to expand...
Click to collapse
True, same here.
In general, the Leo is FAAAAST...
But there may be a problem with the OP's Leo that makes it slow. Maybe not enough memory left or something.
If deleting the caches I mentioned before does not help, save all your data try a hard reset.
Hi,
I currently only have 4.98mb left of the 180.85mb total storage available on my device and am now getting 'critically low memory' warnings. I have not installed many apps or anything else to the phone and can't really understand why this is so high.
I had a look at the folders which are: -
Application Data 39.8mb
Documents and Settings 1.07mb
My Documents 2.77mb
Program Files 10.4mb
Windows - doesn't say but must be approx 115mb for the total to be correct? Is this normal?
Also, I have 115.06mb free of the 336.93mb total program memory available.
Is anyone else having similar issues? If the windows section is suppossed to use this high amount why has the phone not been allocated enough memory to deal with it?
Thanks
James
You should search a bit, but, empty the cache folder of HTCAlbum, Opera, etc.. in Application Data.
Thanks for the help. I have deleted the contects of the HTCalbum cache and Google maps and this has increased the available memory to 39.57mb.
Why should we have to delete cache data to be able to use our device? This seems a bit crap to me
Your memory usage is not normal- the HD2 has about 135MB free Storage Memory after a hard reset, so something has grabbed your memory somewhere.
I'd suggest downloading a small program called SpaceFinder which can give you a tree view of where the memory has gone sorted by folder size. It was designed for much older versions of WinMo but still works well. Some of the fiels it sees are in the ROM, but at least it will give you some clues.
Culprits for memory usage apart from the caches are music and video files- look in those folders to see if there's anything obvious.
Hello JJJJacksonjjjjj
Your problem is not new and has been reported many times on here.
If you look in the hints and tips thread in this forum there are a number of suggestions for clawing back memory space, which I suggest you implement.
Other thing is I bet you have been installing all of your apps onto the phome memory when you could have done so onto the storage card. If I am right then I would suggest you backup all your data using, say Sprite Backup or my preferred app which is SPB Backup, hard reset your phone and rebuild it from scratch, installing your apps carefully and onto the memory card instead.
Might sound a bit heavy handed but you will reap the benefits in the long run (If too drastic for you then deinstall and reinstall apps onto external memory instead without hard resetting).
I built my phone exactly this way from day one. Every app that gets installed gets assessed by me as to whether it needs to be in phone memory or not. If not then its straight onto the memory card (running an 8GB at the moment, waiting for the 32GB to come onstream and at at a reasonable price).
This, plus all the tips in the thread I mentioned earlier, have left me a happy bunny memory wise.
Good luck with it.
WB
Thanks guys, I am sorted now.
I downloaded spacefinder (really good program) and found out straight away that I had 30mb+ in Windows>Opera9>Profile>Download. I didn't know it kept all the downloaded cabs and pdfs etc you download (without saving), I thought these would be cleared when you exit Opera.
Also there were loads of facebook pictures in the temporary internet files of Internet Explorer! Why does it save all these?!
Anyway, I am now at 93.5mb free out of 180.85mb so all is good
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues. Most people I know wouldn't have the first idea about all the messing about we have to do with these devices, and as a result they would have a sluggish, buggy device within weeks of normal use.
Without the help form you guys on XDA I would have probobly ditched the TP after a month or so, and I think I knew deep down I was being too hopeful, but I thought the HD2 would be free from the minor niggles I had with my TP.
That turned into a bit of a rant lol.
Thanks again guys.
...many problems are for cache of programs like htc album, opera, google maps...
...in this post there are many advice, and explain how to move the htc album cache to storage card
http://forum.xda-developers.com/showthread.php?t=600578
...i have a good result with SKTOOLS program, because i had the same problem with the internal memory
good luck!
jjjacksonjjj said:
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues.
Click to expand...
Click to collapse
Glad you're sorted- despite its age, I still always load Spacefinder as one of my 1st apps. Only 72KB and does exactly what it says!
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
At least the HD2 has a fair amount of free space- unlike earlier devices which ground to a halt because of these stupid problems.
Spacefinder download link please gents (google is not turning up what I am looking for)?
Cheers
WB
NeilM said:
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
Click to expand...
Click to collapse
I am probably being a bit unfair to HTC, but a lot of the common issues most people seem to have are (as far as I can see) ones that HTC should sort - sms, pink camera etc (I didn't just mean the memory). How can they release a top line device with these issues and expect that users will check for and install fixes?
My point is that they are selling us a product; which they know things like Opera, the facebook app, HTC photo etc are integral to how it will be used by the consumer, so they should ensure these functions work reliably out of the box without user research and fixing.
I don't want to knock HTC (I wouldn't have any other device now), but there are always niggles that they should sort out before release
strange problem with the phones memory being full
seems to be loading kb files on but takes up mb space, just loaded a 3.5kn file but took up 30 mb space
any help would be great
Full because you have probably installed every app onto the internal memory. Reinstall them onto the SD card.
While you are at it, read this thread for tips on how to maximise your memory space....http://forum.xda-developers.com/showthread.php?t=583638
Also use this..http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all if you ever need to find anything here on XDA.
WB
il explain a bit more. i dont have a HD2 im trying to sort this for a friend, i do have the touch pro 2 and i have never had to install apps on the SD card, i must have 30/40 apps on it (games TC resco etc ) and i still have loads of space
my memory reads
storage total 283mb used 166 free 117
program total 188 used 110 free 76
i have never got anywhwere near full
my mates HD2 is new and he has added very little in terms of apps(1 or 2 at the most ) but when i got to it today it only had about 35/40 mb free
i added the 4 short cut cab instead of the standard 3 short cut tabs and it used 30 mb of memory
something does seem right with this or is it that the HD2 short of memory
combat goofwing said:
il explain a bit more. i dont have a HD2 im trying to sort this for a friend, i do have the touch pro 2 and i have never had to install apps on the SD card, i must have 30/40 apps on it (games TC resco etc ) and i still have loads of space
my memory reads
storage total 283mb used 166 free 117
program total 188 used 110 free 76
i have never got anywhwere near full
my mates HD2 is new and he has added very little in terms of apps(1 or 2 at the most ) but when i got to it today it only had about 35/40 mb free
i added the 4 short cut cab instead of the standard 3 short cut tabs and it used 30 mb of memory
something does seem right with this or is it that the HD2 short of memory
Click to expand...
Click to collapse
have you been downloading any stuff from internet / opera browser?
The HD2 is short of memory but it shoudn't be a problem having some stuff on SD card.
Cheers,
LEE
lee1980 said:
have you been downloading any stuff from internet / opera browser?
The HD2 is short of memory but it shoudn't be a problem having some stuff on SD card.
Cheers,
LEE
Click to expand...
Click to collapse
The HD2's shortness of memory is only relative. It still has 145MB free Storage after a hard reset, which is a huge increase on previous generations of WinMo phone before the HD, and TD models.
It is probable that users are inadvertantly storing photos and videos in main memory rather than the SD card. Add this to the effects of the Album and Browser caches and the memory can get filled up.
C-G: There is no way that a simple tweak installation would cause this problem. Either your friend has failed to notice something else, or there is some sort of major problem with the device, or somwe software he has installed.
NeilM said:
The HD2's shortness of memory is only relative. It still has 145MB free Storage after a hard reset, which is a huge increase on previous generations of WinMo phone before the HD, and TD models.
It is probable that users are inadvertantly storing photos and videos in main memory rather than the SD card. Add this to the effects of the Album and Browser caches and the memory can get filled up.
C-G: There is no way that a simple tweak installation would cause this problem. Either your friend has failed to notice something else, or there is some sort of major problem with the device, or somwe software he has installed.
Click to expand...
Click to collapse
theres no photos videos etc taking it up, i check all that i removed shazam that it saidd was 50 mb but only freed up about 5 mb
as for the app i installed it myself on his phone and it went from 40mb free space to 11 mb free in one go very strange
You are right, it does seem strange, and unrelated to other threads on this issue.
If you (or your friend) are really adventures you could give MTTY a go. It sort of formats the internal memory. After that flash a fresh (shipped) rom.
http://forum.xda-developers.com/showthread.php?t=616422
Combat,
Its me again. In the thread I pointed you to it also tells you how to move the album and opera caches to storage card. Have you tried these tips?
If you do and you still have problems then backup the data on the device, do a hard reset, then on reboot, check the available memory and use that as a startpoint (compare it to the public specs to make sure you are there or thereabouts). Then reinstall all your apps onto the external storage card (not the internal memory) and see what happens.
Oh, one more thing before you do all this; install Showcase, which is a task manager, and see what programmes are running in the background that you thought were closed. These eat memory and can cause the symptoms you allude to.
Whatever you do, DON't go playing with MTTY. Its an advanced tool and you can do some serious damage if you don't know what you are doing.
I am confident that if you follow the steps here you will solve your problems.
If yo don't, return the device for an exchange.
WB
...i had problems with internal memory, i think were problems of programs cache like htc album, opera...i tried with SKTOOLS for cleaning temporal archives and this work ok
thanks for all the help i have pointed my mate in thedirection of this thread , and once tried i will post some feedback that may help others
thanks again
Are you really sure. As wacky.banana suggested, I would return the device as faulty first.
combat goofwing said:
theres no photos videos etc taking it up, i check all that i removed shazam that it saidd was 50 mb but only freed up about 5 mb
as for the app i installed it myself on his phone and it went from 40mb free space to 11 mb free in one go very strange
Click to expand...
Click to collapse
As the others have said, there is something seriously wrong here
Shazam is actually less than 1MB in size, though saved tags may take some space.
If this is showing as 50MB and it isn't being recovered there is something drastically wrong.
still trying to sort this out yesterday my mate did a hard reset so he could start from scratch to add things and see how the memory goes
he no informs me that since the hard reset he has lost camera, keyboard functions etc dont have full details yet but this isnt normal, i hard reset my TP2 a couple of times a month flashing new roms then doing hard resets and its ok
any advice would be great
thanks
What version ROM are you using in your device?
WB
wacky.banana said:
What version ROM are you using in your device?
WB
Click to expand...
Click to collapse
couldnt tell you its not mine think its the stock europe rom unbranded, why i cant see what rom would do this after a hard reset
im going to get him to download the new 1.43 rom and install that later on unless anyone can suggest other wise
i have not know a hard reset result in the loss of functions
combat goofwing said:
...im going to get him to download the new 1.43 rom
Click to expand...
Click to collapse
You mean version 1.48, which was what I was going to suggest but you are ahead of me here. Even if it's already on the device might be worth re-flashing.
Let us know how you get on.
WB
combat goofwing said:
couldnt tell you its not mine think its the stock europe rom unbranded, why i cant see what rom would do this after a hard reset
im going to get him to download the new 1.43 rom and install that later on unless anyone can suggest other wise
i have not know a hard reset result in the loss of functions
Click to expand...
Click to collapse
Tell him to stop messing around and return this as a faulty device
He's now had 2 major issues with different aspects of the phone- memory allocation and now camera problems.
It is likely that there is some sort of fault with the memory chip itself leading to internal memory errors. This may also explain the other hardware issues if the device is trying to load these services into an unaddressable memory location.
Hello, I am a newbie, but one frustrating factor I've been dealing with is that there is virtually no information on the "cheaper" tablets. I have a ZEEPAD I purchased from Amazon. It is a lot of fun for a VERY small price.
However, now I have a memory problem. After resetting the tablet, it shows that my internal memory is full, even though there are NO apps installed. I cannot install anything from the market; all installs fail because the tablet detects or thinks there is no memory available.
I have an old CRUZ tablet, and I can get into the program by holding down the + volume when pressing the power button, but that does not work with this tablet.
In the "info" section of the tablet, it states that this is a TWD_MID tablet, android 4.0.4. There has to be something I can try before I have to ship this back to China. Please be understanding of my "newbie" status.......
I have the same issue with mine! Weird, wonder what the deal is? I hope someone with some knowledge of this can help us because it is an fun tab especially for the price..
Sent from my SCH-I605 using Tapatalk
To the two previous posters- this is the forum for the HTC HD2 so you won't get any relevant advice for your tablets.
Find the correct part of XDA Developers and repeat your query.
Hi all,
This is actually my second HD2 handset.
I'm with Virgin & my original was faulty, got this one as a replacement on Friday.
However, I strongly suspect it's a reconditioned unit, as I can't really use it, if I'm honest.
Anytime I install anything - even when I try to specify to SD Card - it comes up with the system memory critical error, and then I get a memory error that flashes up every time I try to do anything on the phone.
When I go into remove programs there's nothing there that sets off alarm bells, and I can't think of anything that *I* know of to cause this problem.
My only thought is that the unit has something installed somewhere, possibly hidden, that's eaten up all the memory?
It's driving me mental, but I wanted some advice before I complain to virgin again as they are being reluctant to change it again or give me a different make/model of phone.
Oh, since Friday I've done 4 factory resets on this due to the above problem.
Once was because I was trying SPB shell but it installed the the phone even though I specified the card. Bizzarely, after removing SPB, I've gotten stuck with "windows blue" on the top & bottom bars & it won't uninstall.
Any thoughts or advice very welcome.
Not sure what else you'd need info wise - I have the default rom version etc that was on the handset when I got it on Friday (up to date for Virgin) and all I've tried to put on is cookies home tab & some better icons etc.
Thanks in advance
HD 2 Low memory
Hi,
Use the search button in the upper right corner. There are a lot of threads covering this problem.
Basically, it should be enough to move the Opera and the HTC album cache to the storage card.
Also check the Youtube cache.
Follow tips #65 & #67: http://forum.xda-developers.com/showthread.php?t=583638
To move the album cache, search for the cab named "HTCAlbum%20CacheMod2". Before that you have to install "SdkCerts".
Hope this helps.
Yup, yup.
Please search from now on...
And my advice is to find yourself a system cleaning application such as, Memory Maid, or Pocket Mechanic...
Use it to run a cache clear and RAM reclaim every so often...
No offence guys, but I did search on memory issues, but was getting pages of stuff & I needed a quick fix as I'm going back to my mobile provider to complain.
As it happens, my HD2 actually has around 100Mb LESS internal memory than it should have in total, so something is very wrong.
I think I'll just tell them where to shove the handset as I've had nothing but problems on two seperate handsets in 2 months now.
Thanks for the cleaning tips, it's appreciated despite my handset being faulty.