strange problem with the phones memory being full
seems to be loading kb files on but takes up mb space, just loaded a 3.5kn file but took up 30 mb space
any help would be great
Full because you have probably installed every app onto the internal memory. Reinstall them onto the SD card.
While you are at it, read this thread for tips on how to maximise your memory space....http://forum.xda-developers.com/showthread.php?t=583638
Also use this..http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all if you ever need to find anything here on XDA.
WB
il explain a bit more. i dont have a HD2 im trying to sort this for a friend, i do have the touch pro 2 and i have never had to install apps on the SD card, i must have 30/40 apps on it (games TC resco etc ) and i still have loads of space
my memory reads
storage total 283mb used 166 free 117
program total 188 used 110 free 76
i have never got anywhwere near full
my mates HD2 is new and he has added very little in terms of apps(1 or 2 at the most ) but when i got to it today it only had about 35/40 mb free
i added the 4 short cut cab instead of the standard 3 short cut tabs and it used 30 mb of memory
something does seem right with this or is it that the HD2 short of memory
combat goofwing said:
il explain a bit more. i dont have a HD2 im trying to sort this for a friend, i do have the touch pro 2 and i have never had to install apps on the SD card, i must have 30/40 apps on it (games TC resco etc ) and i still have loads of space
my memory reads
storage total 283mb used 166 free 117
program total 188 used 110 free 76
i have never got anywhwere near full
my mates HD2 is new and he has added very little in terms of apps(1 or 2 at the most ) but when i got to it today it only had about 35/40 mb free
i added the 4 short cut cab instead of the standard 3 short cut tabs and it used 30 mb of memory
something does seem right with this or is it that the HD2 short of memory
Click to expand...
Click to collapse
have you been downloading any stuff from internet / opera browser?
The HD2 is short of memory but it shoudn't be a problem having some stuff on SD card.
Cheers,
LEE
lee1980 said:
have you been downloading any stuff from internet / opera browser?
The HD2 is short of memory but it shoudn't be a problem having some stuff on SD card.
Cheers,
LEE
Click to expand...
Click to collapse
The HD2's shortness of memory is only relative. It still has 145MB free Storage after a hard reset, which is a huge increase on previous generations of WinMo phone before the HD, and TD models.
It is probable that users are inadvertantly storing photos and videos in main memory rather than the SD card. Add this to the effects of the Album and Browser caches and the memory can get filled up.
C-G: There is no way that a simple tweak installation would cause this problem. Either your friend has failed to notice something else, or there is some sort of major problem with the device, or somwe software he has installed.
NeilM said:
The HD2's shortness of memory is only relative. It still has 145MB free Storage after a hard reset, which is a huge increase on previous generations of WinMo phone before the HD, and TD models.
It is probable that users are inadvertantly storing photos and videos in main memory rather than the SD card. Add this to the effects of the Album and Browser caches and the memory can get filled up.
C-G: There is no way that a simple tweak installation would cause this problem. Either your friend has failed to notice something else, or there is some sort of major problem with the device, or somwe software he has installed.
Click to expand...
Click to collapse
theres no photos videos etc taking it up, i check all that i removed shazam that it saidd was 50 mb but only freed up about 5 mb
as for the app i installed it myself on his phone and it went from 40mb free space to 11 mb free in one go very strange
You are right, it does seem strange, and unrelated to other threads on this issue.
If you (or your friend) are really adventures you could give MTTY a go. It sort of formats the internal memory. After that flash a fresh (shipped) rom.
http://forum.xda-developers.com/showthread.php?t=616422
Combat,
Its me again. In the thread I pointed you to it also tells you how to move the album and opera caches to storage card. Have you tried these tips?
If you do and you still have problems then backup the data on the device, do a hard reset, then on reboot, check the available memory and use that as a startpoint (compare it to the public specs to make sure you are there or thereabouts). Then reinstall all your apps onto the external storage card (not the internal memory) and see what happens.
Oh, one more thing before you do all this; install Showcase, which is a task manager, and see what programmes are running in the background that you thought were closed. These eat memory and can cause the symptoms you allude to.
Whatever you do, DON't go playing with MTTY. Its an advanced tool and you can do some serious damage if you don't know what you are doing.
I am confident that if you follow the steps here you will solve your problems.
If yo don't, return the device for an exchange.
WB
...i had problems with internal memory, i think were problems of programs cache like htc album, opera...i tried with SKTOOLS for cleaning temporal archives and this work ok
thanks for all the help i have pointed my mate in thedirection of this thread , and once tried i will post some feedback that may help others
thanks again
Are you really sure. As wacky.banana suggested, I would return the device as faulty first.
combat goofwing said:
theres no photos videos etc taking it up, i check all that i removed shazam that it saidd was 50 mb but only freed up about 5 mb
as for the app i installed it myself on his phone and it went from 40mb free space to 11 mb free in one go very strange
Click to expand...
Click to collapse
As the others have said, there is something seriously wrong here
Shazam is actually less than 1MB in size, though saved tags may take some space.
If this is showing as 50MB and it isn't being recovered there is something drastically wrong.
still trying to sort this out yesterday my mate did a hard reset so he could start from scratch to add things and see how the memory goes
he no informs me that since the hard reset he has lost camera, keyboard functions etc dont have full details yet but this isnt normal, i hard reset my TP2 a couple of times a month flashing new roms then doing hard resets and its ok
any advice would be great
thanks
What version ROM are you using in your device?
WB
wacky.banana said:
What version ROM are you using in your device?
WB
Click to expand...
Click to collapse
couldnt tell you its not mine think its the stock europe rom unbranded, why i cant see what rom would do this after a hard reset
im going to get him to download the new 1.43 rom and install that later on unless anyone can suggest other wise
i have not know a hard reset result in the loss of functions
combat goofwing said:
...im going to get him to download the new 1.43 rom
Click to expand...
Click to collapse
You mean version 1.48, which was what I was going to suggest but you are ahead of me here. Even if it's already on the device might be worth re-flashing.
Let us know how you get on.
WB
combat goofwing said:
couldnt tell you its not mine think its the stock europe rom unbranded, why i cant see what rom would do this after a hard reset
im going to get him to download the new 1.43 rom and install that later on unless anyone can suggest other wise
i have not know a hard reset result in the loss of functions
Click to expand...
Click to collapse
Tell him to stop messing around and return this as a faulty device
He's now had 2 major issues with different aspects of the phone- memory allocation and now camera problems.
It is likely that there is some sort of fault with the memory chip itself leading to internal memory errors. This may also explain the other hardware issues if the device is trying to load these services into an unaddressable memory location.
Hello, I am a newbie, but one frustrating factor I've been dealing with is that there is virtually no information on the "cheaper" tablets. I have a ZEEPAD I purchased from Amazon. It is a lot of fun for a VERY small price.
However, now I have a memory problem. After resetting the tablet, it shows that my internal memory is full, even though there are NO apps installed. I cannot install anything from the market; all installs fail because the tablet detects or thinks there is no memory available.
I have an old CRUZ tablet, and I can get into the program by holding down the + volume when pressing the power button, but that does not work with this tablet.
In the "info" section of the tablet, it states that this is a TWD_MID tablet, android 4.0.4. There has to be something I can try before I have to ship this back to China. Please be understanding of my "newbie" status.......
I have the same issue with mine! Weird, wonder what the deal is? I hope someone with some knowledge of this can help us because it is an fun tab especially for the price..
Sent from my SCH-I605 using Tapatalk
To the two previous posters- this is the forum for the HTC HD2 so you won't get any relevant advice for your tablets.
Find the correct part of XDA Developers and repeat your query.
Related
For some reason my xda 11 says i have 91.68 mb allocated for storage
yet the last time i looked at it there was only 28mb in use.
I have no pictures or sound files no extra programmes and have only 2.2 mb of data above 64K. I've closed down all my active programs and performed a soft reset yet nothing seems to help.
Any ideas??
I'm a bit confused about your terminology here - I read it as you have 98MB allocated, 28MB in use, and therefore 70MB free - does this correspond with what you're getting in the Settings-Memory applet?
I'm confused because I can't see a problem with the above - although it only leaves you with 29ishMB allocated for program execution it's a perfectly reasonable config. You can change allocation between storage and program by sliding the slider. You probably know all this, I've probably got the wrong end of the stick.
Looks like a bit has gone somewhere, I have 126.03 to begin with, you are out by a bit as yours only adds up to 119.68.
memory loss
ok sorry if i'm not explaining myself properly
i am currently looking my memory settings
which tells me i have 91.69 MB in use for storage leaving 10.19 free
and 18.06 MB in use for program and only 6.09 free
now what concerns me is that having been through file explorer i don't know what is taking up so much storage memory especially as i have no voice or picture files or have got any additional programs
firstly there is insufficent memory to run transcriber properly and secondly what happened to increase my storage use from 28mb to 91 when i hadn't even used it.
(i haven't even connected my xda to the net yet)
Any comments would be appreciated
cheers john
Hmm 90odd MB in use is indeed strange. Are you sure there are no large files anywhere? Have you installed anything recently? Have you made a recording and forgotten to stop it manually so that it filled the available memory (although you'd still find this as a large file). It's not normal for PPC apps to take up such amounts of storage, and without a directory listing or access to your device it's unfortunately going to be pretty much impossible to work out whats wrong.
Incidentally. storage vs program memory allocation can be automatically adjusted by the device itself if it needs to.
Check for camera files, or do a backup and do a hard reset back to factory settings, then look at it from there and check it as you install programs/files.
memory loss
Thanks for that guys I can't explain it either
i've got 02 data support looking in to it and they're stuck as well so they are escalating it ie sending it to someone else. I should hear back today or tomorrow.
i guess in the end i'll probably have to do a hard reset. I'm just worried that it might come back or i have a virus even though they don't exist on ppcs at the moment.
i want to get a 1gb storage card any tips ?
ps thanks again if you ever get arrested (not that you will) send me a private message and i'll look after you. (I'm in the old bailey tomorrow on a murder case)
What can I delete, or shift to the card?
Pics and music are on it already now.
Thanks in advance
hard reset and don't install stuff on phone unless vital!
That's right.
Hard reset is recommended.
But for now you can uninstall some of your large apps (see your activesync) and then reinstall them, pointing to your SD card.
Wizardragon -- What actually is the problem you are getting?? If you have installed lots of programs on your device rather than the SD Card then of course you will get low memory messages sooner or later - however I am sure you haven't put a post here for something as obvious as that. :wink:
Can you do a SOFT reset and then immediatley go and look and see what memory you have - Both types. Post the results and then we can see what the issue is.
Thanks
The problem was caused by the camera software changing back to storing on the phone and loads of surfing while I was on holiday - but I scrubbed as many programs as I could - cleared the net cache - and copied the (few) pics over- and it is now showing 15M storage and 20M program storage free.
So basically now I'd like an idea if this is about right for free resources?
I have mine around 30Mb for storage and 25Mb for programs. I still have plenty of apps installed but mostly on my storage card.
Do you have any games (apart from the builtin solataire etc) installed in main memory? They can usually take up a least a few meg unless they're basic games with no fancy graphics.
its going OK now - with the exception of the camera software being crap.
I only have the standard games now.
Hi,
I currently only have 4.98mb left of the 180.85mb total storage available on my device and am now getting 'critically low memory' warnings. I have not installed many apps or anything else to the phone and can't really understand why this is so high.
I had a look at the folders which are: -
Application Data 39.8mb
Documents and Settings 1.07mb
My Documents 2.77mb
Program Files 10.4mb
Windows - doesn't say but must be approx 115mb for the total to be correct? Is this normal?
Also, I have 115.06mb free of the 336.93mb total program memory available.
Is anyone else having similar issues? If the windows section is suppossed to use this high amount why has the phone not been allocated enough memory to deal with it?
Thanks
James
You should search a bit, but, empty the cache folder of HTCAlbum, Opera, etc.. in Application Data.
Thanks for the help. I have deleted the contects of the HTCalbum cache and Google maps and this has increased the available memory to 39.57mb.
Why should we have to delete cache data to be able to use our device? This seems a bit crap to me
Your memory usage is not normal- the HD2 has about 135MB free Storage Memory after a hard reset, so something has grabbed your memory somewhere.
I'd suggest downloading a small program called SpaceFinder which can give you a tree view of where the memory has gone sorted by folder size. It was designed for much older versions of WinMo but still works well. Some of the fiels it sees are in the ROM, but at least it will give you some clues.
Culprits for memory usage apart from the caches are music and video files- look in those folders to see if there's anything obvious.
Hello JJJJacksonjjjjj
Your problem is not new and has been reported many times on here.
If you look in the hints and tips thread in this forum there are a number of suggestions for clawing back memory space, which I suggest you implement.
Other thing is I bet you have been installing all of your apps onto the phome memory when you could have done so onto the storage card. If I am right then I would suggest you backup all your data using, say Sprite Backup or my preferred app which is SPB Backup, hard reset your phone and rebuild it from scratch, installing your apps carefully and onto the memory card instead.
Might sound a bit heavy handed but you will reap the benefits in the long run (If too drastic for you then deinstall and reinstall apps onto external memory instead without hard resetting).
I built my phone exactly this way from day one. Every app that gets installed gets assessed by me as to whether it needs to be in phone memory or not. If not then its straight onto the memory card (running an 8GB at the moment, waiting for the 32GB to come onstream and at at a reasonable price).
This, plus all the tips in the thread I mentioned earlier, have left me a happy bunny memory wise.
Good luck with it.
WB
Thanks guys, I am sorted now.
I downloaded spacefinder (really good program) and found out straight away that I had 30mb+ in Windows>Opera9>Profile>Download. I didn't know it kept all the downloaded cabs and pdfs etc you download (without saving), I thought these would be cleared when you exit Opera.
Also there were loads of facebook pictures in the temporary internet files of Internet Explorer! Why does it save all these?!
Anyway, I am now at 93.5mb free out of 180.85mb so all is good
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues. Most people I know wouldn't have the first idea about all the messing about we have to do with these devices, and as a result they would have a sluggish, buggy device within weeks of normal use.
Without the help form you guys on XDA I would have probobly ditched the TP after a month or so, and I think I knew deep down I was being too hopeful, but I thought the HD2 would be free from the minor niggles I had with my TP.
That turned into a bit of a rant lol.
Thanks again guys.
...many problems are for cache of programs like htc album, opera, google maps...
...in this post there are many advice, and explain how to move the htc album cache to storage card
http://forum.xda-developers.com/showthread.php?t=600578
...i have a good result with SKTOOLS program, because i had the same problem with the internal memory
good luck!
jjjacksonjjj said:
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues.
Click to expand...
Click to collapse
Glad you're sorted- despite its age, I still always load Spacefinder as one of my 1st apps. Only 72KB and does exactly what it says!
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
At least the HD2 has a fair amount of free space- unlike earlier devices which ground to a halt because of these stupid problems.
Spacefinder download link please gents (google is not turning up what I am looking for)?
Cheers
WB
NeilM said:
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
Click to expand...
Click to collapse
I am probably being a bit unfair to HTC, but a lot of the common issues most people seem to have are (as far as I can see) ones that HTC should sort - sms, pink camera etc (I didn't just mean the memory). How can they release a top line device with these issues and expect that users will check for and install fixes?
My point is that they are selling us a product; which they know things like Opera, the facebook app, HTC photo etc are integral to how it will be used by the consumer, so they should ensure these functions work reliably out of the box without user research and fixing.
I don't want to knock HTC (I wouldn't have any other device now), but there are always niggles that they should sort out before release
Hi i have my HTC HD2, relativly new one, i have installed stuff ofcourse to it, and always picked memory card cause i know the internal memory aint so greate, anyway when i go into remove programs there are lots of stuff but are they the ones that are installed to internal and not external? i removed little that oly gave me like 600k more but that affect the internal.
And i know that you wondering whats the problem beside my memory is full,
the problem is i always like i said before pick to install to external cause of memory, how can then my internal be full?
like 3 of 30 stuff i could pick myself where to install.
So someone plz help me? i know i neeed to like reinstall the device and install everything again.
I have like skype, tomtom, hd2 tweak, games hdwall bu i iunistall case it didt work. etc.
sorry for my english
I think your main problem is HTCAlbum cache
go to application data-->htc-->htc album and check how much space occupies the cache folder
In some cases it's larger than 10 mb
So, if it is the problem, you can cancel the cache and then try this tip
Another possible problem could be the cache (or temp files) of other programs, such as opera, internet explorer, google maps and so on
One advice for saving more space in the internal memory:
if you don't use copilot and navipanel, you can remove the copilot folder from the folder "program files": it occupies almost 14 mb
regards
Ok i will try but it seems as the internal memry goes full everytim i insall stuff even i i pick memory card, i will soon reset it and do it over again and check + do the things you advice me to.
just questions about it
if i cancel the cache does it make album slower?
ty in advance
if i cancel the cache does it make album slower?
Click to expand...
Click to collapse
maybe a little bit...but I don't notice this problem with the mod I adviced you.
...and for your problem...
Before you think to Hard-reset your device, You have to know that when you install a program, even if you install to the microsd, a piece of the install information goes on the internal memory anyway (and occupies some memory space, obviously)
regards
ok, here is what to do;
1. install total commander to phone memory (not sd card)
2. eject sd card
3. on total commander file>find files then find files greater than the default 64k or or 1mb if you want the search to be quicker
4. click on 'size' to sort files into descending order
5. delete or copy any unwanted files
in my case i had some videos that were already on my pc, so i deleted them.
Ok i will try i have movies and pic but are they by default placed on sd card? anyway i think mine are but they arenot taking upp space on the intern? like installed programs.
forgat to quote but i answerd you xboxdevil
qllkevuoi said:
maybe a little bit...but I don't notice this problem with the mod I adviced you.
...and for your problem...
Before you think to Hard-reset your device, You have to know that when you install a program, even if you install to the microsd, a piece of the install information goes on the internal memory anyway (and occupies some memory space, obviously)
regards
Click to expand...
Click to collapse
Ok same as on computers, but that means they are limited stuff you can have on your phones and i mean i dont have so much, standard win 6.5 sense and changed icons, installs tweaks and some games like 10 :S thats bad, i want the at&t version wtf thanks anyway for the answers
toxicstone said:
Hi i have my HTC HD2, relativly new one, i have installed stuff ofcourse to it, and always picked memory card cause i know the internal memory aint so greate, anyway when i go into remove programs there are lots of stuff but are they the ones that are installed to internal and not external? i removed little that oly gave me like 600k more but that affect the internal.
And i know that you wondering whats the problem beside my memory is full,
the problem is i always like i said before pick to install to external cause of memory, how can then my internal be full?
like 3 of 30 stuff i could pick myself where to install.
So someone plz help me? i know i neeed to like reinstall the device and install everything again.
I have like skype, tomtom, hd2 tweak, games hdwall bu i iunistall case it
didt work. etc.
sorry for my english
Click to expand...
Click to collapse
I have never been able to understand why people won't use internal storage!
I have 27 apps installed and this leaves me with 127Mb free which would allow a further minimum of 20 more that I could install assuming an average size.
Why would I want to install to mem card?
It's slower, causes difficulties of all sorts and the internal mem was designed to be used for your apps in the first place.
Although I understand what you are saying pa49 I personally install on my sd card so that
A) I can move from one to another phone if needed or
B) If I have to hard reset then I dont have to load the apps up again when I restore a backup
C) makes backing up and restoring the phone faster and smaller
D) I make a backup of my sd card so that if somthing goes wrong its all there.
I think its a personal preference. I dont fine that my phone is slower or faster one way or the other.
InRBigness said:
Although I understand what you are saying pa49 I personally install on my sd card so that
A) I can move from one to another phone if needed or
B) If I have to hard reset then I dont have to load the apps up again when I restore a backup
C) makes backing up and restoring the phone faster and smaller
D) I make a backup of my sd card so that if somthing goes wrong its all there.
I think its a personal preference. I dont fine that my phone is slower or faster one way or the other.
Click to expand...
Click to collapse
Yes, I know all these arguments.
But we don't (as a rule) use our PCs this way.
It would not be good practise to install all your PC apps on an external hard drive.
If you applied your four points you'd end up with a mess and I don't see our phones as any different.
We expect our phones to function robustly and then we go out of our way to destabalise the whole thing.
I just don't get it.
This thread
http://www.google.com/support/forum/p/Google Mobile/thread?tid=1163588d699c01d4&hl=en
is just one example of what can happen and the problems were solved by installing on the phone mem!
"Sounds like for at least some folks, installing on phone memory successfully works around this. If you'd prefer to not use phone memory, I'd also try borrowing or buying another memory card as it is potentially due to a portion of your old memory card being corrupted." Quote from Google employee.
What should be most allarming, to those who install to mem card, is the statement, "it is potentially due to a portion of your old memory card being corrupted".
This is the very reason why I always install to phone mem, reinstall all apps after a ROM flash or hard reset and limit my mem cards to only storage of data.
It's not a personal preference.
It just makes sense.
Hi all,
This is actually my second HD2 handset.
I'm with Virgin & my original was faulty, got this one as a replacement on Friday.
However, I strongly suspect it's a reconditioned unit, as I can't really use it, if I'm honest.
Anytime I install anything - even when I try to specify to SD Card - it comes up with the system memory critical error, and then I get a memory error that flashes up every time I try to do anything on the phone.
When I go into remove programs there's nothing there that sets off alarm bells, and I can't think of anything that *I* know of to cause this problem.
My only thought is that the unit has something installed somewhere, possibly hidden, that's eaten up all the memory?
It's driving me mental, but I wanted some advice before I complain to virgin again as they are being reluctant to change it again or give me a different make/model of phone.
Oh, since Friday I've done 4 factory resets on this due to the above problem.
Once was because I was trying SPB shell but it installed the the phone even though I specified the card. Bizzarely, after removing SPB, I've gotten stuck with "windows blue" on the top & bottom bars & it won't uninstall.
Any thoughts or advice very welcome.
Not sure what else you'd need info wise - I have the default rom version etc that was on the handset when I got it on Friday (up to date for Virgin) and all I've tried to put on is cookies home tab & some better icons etc.
Thanks in advance
HD 2 Low memory
Hi,
Use the search button in the upper right corner. There are a lot of threads covering this problem.
Basically, it should be enough to move the Opera and the HTC album cache to the storage card.
Also check the Youtube cache.
Follow tips #65 & #67: http://forum.xda-developers.com/showthread.php?t=583638
To move the album cache, search for the cab named "HTCAlbum%20CacheMod2". Before that you have to install "SdkCerts".
Hope this helps.
Yup, yup.
Please search from now on...
And my advice is to find yourself a system cleaning application such as, Memory Maid, or Pocket Mechanic...
Use it to run a cache clear and RAM reclaim every so often...
No offence guys, but I did search on memory issues, but was getting pages of stuff & I needed a quick fix as I'm going back to my mobile provider to complain.
As it happens, my HD2 actually has around 100Mb LESS internal memory than it should have in total, so something is very wrong.
I think I'll just tell them where to shove the handset as I've had nothing but problems on two seperate handsets in 2 months now.
Thanks for the cleaning tips, it's appreciated despite my handset being faulty.