Database Users

Odd Memory glitch

My device died a very, very odd death last night- I was running Word, opening a big word file, and tried to save it. The device crashed, telling me I didn't have enough memory.
I went to start, settings, system, memory, and I had a memory allocation slider again. Storage memory and program memory were devided about the way the ROM/RAM are- 3/2, but I could move the slider about and give myself more program memory or not. It also said wierd things, like saying I had -.06 MB of program memory availible, and to change the slider.
So, *cough*, I did. Then it hung again, and I couldn't leave the today screen, so I soft-reset it. I lost my word document, but I ended up with something else instead!
Now, instead of my Universal having the standard memory allocation, 43.72 MB of Storage total and 47.93 MB of Program total...
I have 43.72 MB of Storage... and 50.16 MB of Program.
No idea where it came from.
Any ideas, thoughts, helpful hints, suggestions?

Could you post some screenshots, please?
And what branding is your Universal?

It's an Imate Jasjar. I tried to get a digital camera snapshot of the screwed up wonky memory slider, (for obvious reasons), but this was at four in the morning and I didn't get a chance. I realize it's not as helpful as you (or I, for that matter) would have liked.
For some reason it doesn't take pictures at full resolution... but the meaning is clear enough.
Not sure how it can further help you, however.
Frankly, I'm not sure what to make of it. Normally, I would think nothing of it, but almost a full 2.5 MB simply appeared out of nowhere. I've used the device all day, and it seems to be working just fine, so...
I just wondered if anyone else had ran into this really odd problem. The word document wasn't abnormaly large or anything more than text, (125 KB, about), and I was running just... magic button, the phone program, and word itself.

I have just checked my O2 XDA Exec and I have 43.72 of storage memory and 49.93 of program memory which is pretty close to what you have.

I'm not disputing it's not possible. I've seen other memory amounts there as well. But for some reason it suddenly changed, and I have no idea why or how.
I don't mind, certainly... I wish more space would magically appear in my storage memory!

Have a 2 gig card now - but still get memory low messages

What can I delete, or shift to the card?
Pics and music are on it already now.
Thanks in advance

hard reset and don't install stuff on phone unless vital!

That's right.
Hard reset is recommended.
But for now you can uninstall some of your large apps (see your activesync) and then reinstall them, pointing to your SD card.

Wizardragon -- What actually is the problem you are getting?? If you have installed lots of programs on your device rather than the SD Card then of course you will get low memory messages sooner or later - however I am sure you haven't put a post here for something as obvious as that. :wink:
Can you do a SOFT reset and then immediatley go and look and see what memory you have - Both types. Post the results and then we can see what the issue is.

Thanks
The problem was caused by the camera software changing back to storing on the phone and loads of surfing while I was on holiday - but I scrubbed as many programs as I could - cleared the net cache - and copied the (few) pics over- and it is now showing 15M storage and 20M program storage free.
So basically now I'd like an idea if this is about right for free resources?

I have mine around 30Mb for storage and 25Mb for programs. I still have plenty of apps installed but mostly on my storage card.
Do you have any games (apart from the builtin solataire etc) installed in main memory? They can usually take up a least a few meg unless they're basic games with no fancy graphics.

its going OK now - with the exception of the camera software being crap.
I only have the standard games now.

Phone Storage Memory

Hi,
I currently only have 4.98mb left of the 180.85mb total storage available on my device and am now getting 'critically low memory' warnings. I have not installed many apps or anything else to the phone and can't really understand why this is so high.
I had a look at the folders which are: -
Application Data 39.8mb
Documents and Settings 1.07mb
My Documents 2.77mb
Program Files 10.4mb
Windows - doesn't say but must be approx 115mb for the total to be correct? Is this normal?
Also, I have 115.06mb free of the 336.93mb total program memory available.
Is anyone else having similar issues? If the windows section is suppossed to use this high amount why has the phone not been allocated enough memory to deal with it?
Thanks
James

You should search a bit, but, empty the cache folder of HTCAlbum, Opera, etc.. in Application Data.

Thanks for the help. I have deleted the contects of the HTCalbum cache and Google maps and this has increased the available memory to 39.57mb.
Why should we have to delete cache data to be able to use our device? This seems a bit crap to me

Your memory usage is not normal- the HD2 has about 135MB free Storage Memory after a hard reset, so something has grabbed your memory somewhere.
I'd suggest downloading a small program called SpaceFinder which can give you a tree view of where the memory has gone sorted by folder size. It was designed for much older versions of WinMo but still works well. Some of the fiels it sees are in the ROM, but at least it will give you some clues.
Culprits for memory usage apart from the caches are music and video files- look in those folders to see if there's anything obvious.

Hello JJJJacksonjjjjj
Your problem is not new and has been reported many times on here.
If you look in the hints and tips thread in this forum there are a number of suggestions for clawing back memory space, which I suggest you implement.
Other thing is I bet you have been installing all of your apps onto the phome memory when you could have done so onto the storage card. If I am right then I would suggest you backup all your data using, say Sprite Backup or my preferred app which is SPB Backup, hard reset your phone and rebuild it from scratch, installing your apps carefully and onto the memory card instead.
Might sound a bit heavy handed but you will reap the benefits in the long run (If too drastic for you then deinstall and reinstall apps onto external memory instead without hard resetting).
I built my phone exactly this way from day one. Every app that gets installed gets assessed by me as to whether it needs to be in phone memory or not. If not then its straight onto the memory card (running an 8GB at the moment, waiting for the 32GB to come onstream and at at a reasonable price).
This, plus all the tips in the thread I mentioned earlier, have left me a happy bunny memory wise.
Good luck with it.
WB

Thanks guys, I am sorted now.
I downloaded spacefinder (really good program) and found out straight away that I had 30mb+ in Windows>Opera9>Profile>Download. I didn't know it kept all the downloaded cabs and pdfs etc you download (without saving), I thought these would be cleared when you exit Opera.
Also there were loads of facebook pictures in the temporary internet files of Internet Explorer! Why does it save all these?!
Anyway, I am now at 93.5mb free out of 180.85mb so all is good
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues. Most people I know wouldn't have the first idea about all the messing about we have to do with these devices, and as a result they would have a sluggish, buggy device within weeks of normal use.
Without the help form you guys on XDA I would have probobly ditched the TP after a month or so, and I think I knew deep down I was being too hopeful, but I thought the HD2 would be free from the minor niggles I had with my TP.
That turned into a bit of a rant lol.
Thanks again guys.

...many problems are for cache of programs like htc album, opera, google maps...
...in this post there are many advice, and explain how to move the htc album cache to storage card
http://forum.xda-developers.com/showthread.php?t=600578
...i have a good result with SKTOOLS program, because i had the same problem with the internal memory
good luck!

jjjacksonjjj said:
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues.
Click to expand...
Click to collapse
Glad you're sorted- despite its age, I still always load Spacefinder as one of my 1st apps. Only 72KB and does exactly what it says!
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
At least the HD2 has a fair amount of free space- unlike earlier devices which ground to a halt because of these stupid problems.

Spacefinder download link please gents (google is not turning up what I am looking for)?
Cheers
WB

NeilM said:
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
Click to expand...
Click to collapse
I am probably being a bit unfair to HTC, but a lot of the common issues most people seem to have are (as far as I can see) ones that HTC should sort - sms, pink camera etc (I didn't just mean the memory). How can they release a top line device with these issues and expect that users will check for and install fixes?
My point is that they are selling us a product; which they know things like Opera, the facebook app, HTC photo etc are integral to how it will be used by the consumer, so they should ensure these functions work reliably out of the box without user research and fixing.
I don't want to knock HTC (I wouldn't have any other device now), but there are always niggles that they should sort out before release

phone memory full

strange problem with the phones memory being full
seems to be loading kb files on but takes up mb space, just loaded a 3.5kn file but took up 30 mb space
any help would be great

Full because you have probably installed every app onto the internal memory. Reinstall them onto the SD card.
While you are at it, read this thread for tips on how to maximise your memory space....http://forum.xda-developers.com/showthread.php?t=583638
Also use this..http://www.google.com/advanced_search?q=+site:http://forum.xda-developers.com&hl=en&lr=&as_qdr=all if you ever need to find anything here on XDA.
WB

il explain a bit more. i dont have a HD2 im trying to sort this for a friend, i do have the touch pro 2 and i have never had to install apps on the SD card, i must have 30/40 apps on it (games TC resco etc ) and i still have loads of space
my memory reads
storage total 283mb used 166 free 117
program total 188 used 110 free 76
i have never got anywhwere near full
my mates HD2 is new and he has added very little in terms of apps(1 or 2 at the most ) but when i got to it today it only had about 35/40 mb free
i added the 4 short cut cab instead of the standard 3 short cut tabs and it used 30 mb of memory
something does seem right with this or is it that the HD2 short of memory

combat goofwing said:
il explain a bit more. i dont have a HD2 im trying to sort this for a friend, i do have the touch pro 2 and i have never had to install apps on the SD card, i must have 30/40 apps on it (games TC resco etc ) and i still have loads of space
my memory reads
storage total 283mb used 166 free 117
program total 188 used 110 free 76
i have never got anywhwere near full
my mates HD2 is new and he has added very little in terms of apps(1 or 2 at the most ) but when i got to it today it only had about 35/40 mb free
i added the 4 short cut cab instead of the standard 3 short cut tabs and it used 30 mb of memory
something does seem right with this or is it that the HD2 short of memory
Click to expand...
Click to collapse
have you been downloading any stuff from internet / opera browser?
The HD2 is short of memory but it shoudn't be a problem having some stuff on SD card.
Cheers,
LEE

lee1980 said:
have you been downloading any stuff from internet / opera browser?
The HD2 is short of memory but it shoudn't be a problem having some stuff on SD card.
Cheers,
LEE
Click to expand...
Click to collapse
The HD2's shortness of memory is only relative. It still has 145MB free Storage after a hard reset, which is a huge increase on previous generations of WinMo phone before the HD, and TD models.
It is probable that users are inadvertantly storing photos and videos in main memory rather than the SD card. Add this to the effects of the Album and Browser caches and the memory can get filled up.
C-G: There is no way that a simple tweak installation would cause this problem. Either your friend has failed to notice something else, or there is some sort of major problem with the device, or somwe software he has installed.

NeilM said:
The HD2's shortness of memory is only relative. It still has 145MB free Storage after a hard reset, which is a huge increase on previous generations of WinMo phone before the HD, and TD models.
It is probable that users are inadvertantly storing photos and videos in main memory rather than the SD card. Add this to the effects of the Album and Browser caches and the memory can get filled up.
C-G: There is no way that a simple tweak installation would cause this problem. Either your friend has failed to notice something else, or there is some sort of major problem with the device, or somwe software he has installed.
Click to expand...
Click to collapse
theres no photos videos etc taking it up, i check all that i removed shazam that it saidd was 50 mb but only freed up about 5 mb
as for the app i installed it myself on his phone and it went from 40mb free space to 11 mb free in one go very strange

You are right, it does seem strange, and unrelated to other threads on this issue.
If you (or your friend) are really adventures you could give MTTY a go. It sort of formats the internal memory. After that flash a fresh (shipped) rom.
http://forum.xda-developers.com/showthread.php?t=616422

Combat,
Its me again. In the thread I pointed you to it also tells you how to move the album and opera caches to storage card. Have you tried these tips?
If you do and you still have problems then backup the data on the device, do a hard reset, then on reboot, check the available memory and use that as a startpoint (compare it to the public specs to make sure you are there or thereabouts). Then reinstall all your apps onto the external storage card (not the internal memory) and see what happens.
Oh, one more thing before you do all this; install Showcase, which is a task manager, and see what programmes are running in the background that you thought were closed. These eat memory and can cause the symptoms you allude to.
Whatever you do, DON't go playing with MTTY. Its an advanced tool and you can do some serious damage if you don't know what you are doing.
I am confident that if you follow the steps here you will solve your problems.
If yo don't, return the device for an exchange.
WB

...i had problems with internal memory, i think were problems of programs cache like htc album, opera...i tried with SKTOOLS for cleaning temporal archives and this work ok

thanks for all the help i have pointed my mate in thedirection of this thread , and once tried i will post some feedback that may help others
thanks again

Are you really sure. As wacky.banana suggested, I would return the device as faulty first.

combat goofwing said:
theres no photos videos etc taking it up, i check all that i removed shazam that it saidd was 50 mb but only freed up about 5 mb
as for the app i installed it myself on his phone and it went from 40mb free space to 11 mb free in one go very strange
Click to expand...
Click to collapse
As the others have said, there is something seriously wrong here
Shazam is actually less than 1MB in size, though saved tags may take some space.
If this is showing as 50MB and it isn't being recovered there is something drastically wrong.

still trying to sort this out yesterday my mate did a hard reset so he could start from scratch to add things and see how the memory goes
he no informs me that since the hard reset he has lost camera, keyboard functions etc dont have full details yet but this isnt normal, i hard reset my TP2 a couple of times a month flashing new roms then doing hard resets and its ok
any advice would be great
thanks

What version ROM are you using in your device?
WB

wacky.banana said:
What version ROM are you using in your device?
WB
Click to expand...
Click to collapse
couldnt tell you its not mine think its the stock europe rom unbranded, why i cant see what rom would do this after a hard reset
im going to get him to download the new 1.43 rom and install that later on unless anyone can suggest other wise
i have not know a hard reset result in the loss of functions

combat goofwing said:
...im going to get him to download the new 1.43 rom
Click to expand...
Click to collapse
You mean version 1.48, which was what I was going to suggest but you are ahead of me here. Even if it's already on the device might be worth re-flashing.
Let us know how you get on.
WB

combat goofwing said:
couldnt tell you its not mine think its the stock europe rom unbranded, why i cant see what rom would do this after a hard reset
im going to get him to download the new 1.43 rom and install that later on unless anyone can suggest other wise
i have not know a hard reset result in the loss of functions
Click to expand...
Click to collapse
Tell him to stop messing around and return this as a faulty device
He's now had 2 major issues with different aspects of the phone- memory allocation and now camera problems.
It is likely that there is some sort of fault with the memory chip itself leading to internal memory errors. This may also explain the other hardware issues if the device is trying to load these services into an unaddressable memory location.

Hello, I am a newbie, but one frustrating factor I've been dealing with is that there is virtually no information on the "cheaper" tablets. I have a ZEEPAD I purchased from Amazon. It is a lot of fun for a VERY small price.
However, now I have a memory problem. After resetting the tablet, it shows that my internal memory is full, even though there are NO apps installed. I cannot install anything from the market; all installs fail because the tablet detects or thinks there is no memory available.
I have an old CRUZ tablet, and I can get into the program by holding down the + volume when pressing the power button, but that does not work with this tablet.
In the "info" section of the tablet, it states that this is a TWD_MID tablet, android 4.0.4. There has to be something I can try before I have to ship this back to China. Please be understanding of my "newbie" status.......

I have the same issue with mine! Weird, wonder what the deal is? I hope someone with some knowledge of this can help us because it is an fun tab especially for the price..
Sent from my SCH-I605 using Tapatalk

To the two previous posters- this is the forum for the HTC HD2 so you won't get any relevant advice for your tablets.
Find the correct part of XDA Developers and repeat your query.

Very little Device Memory HD2. (What? Already!!!)

I've had my HD2 for about a week now. I've installed maybe 3 or 4 apps directly to the device (not to SD Card). I'm now in the situation of not being able to d/l any videos etc. due to having insufficient memory! I can't believe it!!!
Device total storage stands at 200.40MB
Used storage= 189.02MB
Free storage= 11.38MB
However below this info my phone is showing ''Free program storage'' as being 178.38MB. While my SD card is showing Free Memory being at 1453.95MB.
Would the solution be to transfer everything to SD card and only install to the SD card in future?

Yep I would, saves the phones internal memory

I install any non-system apps to the card, anything that needs access to the system files goes on my phone

Found this article on a blog:
Just go on google and search "windows mobile marketplace:choose where to install"
Click the 3rd one down-DarkBlog
(Apologies for not placing a direct link, I'm a new member, so It won't allow me to put outside links right now, sorry for the inconvenience)
It might help you a little?

Gonna have a look at that, looks good
LINK:
http://blog.idlezone.org/post/2010/01/11/Windows-Mobile-MarketPlace-:-choose-where-to-install

GadgetTechPlus said:
Found this article on a blog:
Just go on google and search "windows mobile marketplace:choose where to install"
Click the 3rd one down-DarkBlog
(Apologies for not placing a direct link, I'm a new member, so It won't allow me to put outside links right now, sorry for the inconvenience)
It might help you a little?
Click to expand...
Click to collapse
Thank you. That's really helpful.

These reports of low memory are really starting to bug me.
It would appear that there is something going on that is not fully understand because there is no way that you should run out of phone storage memory with only 4 apps installed!
A serious in depth investigation is needed to unearth the cause.
I have 27 apps installed and I have 152Mb of storage memory left.
Could you tell us what ROM you are running?

Did you go to the task manager and see what is running and try ending the tasks? If you don't kill programs in there they will eat up your system memory... Specially if you are downloading a bunch of porn... Opera is probably using up a bunch.

crisisinthecity said:
Did you go to the task manager and see what is running and try ending the tasks? If you don't kill programs in there they will eat up your system memory... Specially if you are downloading a bunch of porn... Opera is probably using up a bunch.
Click to expand...
Click to collapse
Thats not the memory the OP was talking about. Unless I've got it all wrong! Or you have!
I think you are referring to Program memory. The OP was talking about Storage memory and how something was using it up.
This is all very strange.

Things you should definitely look at
1. Where are your camera pictures and camcorder videos stored? ---> if you select device and not storage on the camera app or camcorder app settings, then u are my friend putting pictures and videos you've taken to the sdcard...
solutions: go to ur camera app settings and look at where u are storing the pictures...
or go to ur file explorer, go to ur device's memory and check if they are there...
if they are there, then copy and paste them to ur sd card...
2. set ur outlook, yahoo e-mail and stuff to be stored in sd card, not device's memory...
3. idk what else you have in there to have that very little memory left...

Oh I missed that... My phone has 686.12 Total Storage, 190.64 used, 495.48 free. I have installed all of the apps on the Storage card though. If his says that the total storage is 200 or whatever, that sounds like the problem... Should be like a gb of total device memory between storage and programs...

It seems that Opera 9 saves downloads to a folder on the phones 'device memory', but it doesn't always delete them when you tell opera to do so in the downloads menu tab.
It saves them too: \My Device\Windows\opera9\profile\download
When I deleated most of the files there it released over 110 MB of space in the device storage.
I wonder where other programs save similar files?
Sam.

Have a look here http://forum.xda-developers.com/showthread.php?t=583638 for tips on freeing some space. The HTC Album cache is my biggest storage hog. Even then, like you, I have just a few programs installed to my internal store and hardly any memory left. The UK version has less storage than the USA HD2 which makes matters worse.

maybe for the euro hd2, cleartemp could help. It can help find those caches and delete them regularly.
I have the tmous version and flash all the time so I don't have that problem.
Also look for the youtube cache. I've heard it can get pretty big if you look at a lot of youtube vids.
edit: go find cleartemp. There are loads of stuff it can clear for you.
I found 10mb under thumbs.db alone.
Not to mention a few mb for google maps and for opera cache each.
you can also add custom folders to be cleaned as well. I haven't looked too much into it, but maybe I should.
Just remember that caches help your phone run faster, so don't erase them unless you need the memory.

This thread has good suggestions. But most are usual recommendations that will help but perhaps not resolve the issue completely (well a couple of posts do mention temp issues). I had a similar experience recently.
A couple of facts:
1. I install all my apps into the main memory. Never had issues. Opera, IE cache, temps all there by default.
2. I download and save on SD. Music, films, pictures, documents, Android are all there.
3. Still I have plenty of room for storage.
And then I suddenly had that warning!
The cause was temp made by the default ZIP utility that used up almost all my storage space. That utility works fine until I wanted to uncompress 160 mb zip from SD into another SD folder. It started uncompressing, used all storage temp space, gave me error, and closed. It didn't clean the temp though!
I cleaned a bit manually and then installed SK tools that cleaned my device properly and everything is fine now. It is very simple issue and similar to running out of disk space on a PC.
Bottom line: it is unlikely that usual apps use so much storage. I bet on downloads and big user files left in storage and finally huge temp files as leftovers of unsuccessful uncompressing for example.