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Hello
I bought mine Vario II (with CoPilot) just 8 days ago, so I've enjoyed it quite a lot for the past days
yet .. ~30 hours ago I found out that the touch screen was not responding at all .. well restart did not help, getting the battery out and putting it back again didn't help too ... I tried to do EVERYTHING with the thing ... starting with restoring factory settings (all the data! ) , ending with browsing the forums for common failures ...
Finally I ended up with the very start page where the Vario II asks for tapping the screen (irony huh ?) to start setting it up ..
Since I was not able to make it work again (the whole thing seemed to be working fine ... just the touch screen ... ) so I brought it to the local T-Mobile shop today in the morning.. guess what, the guy at the shop just removed the battery and put it back again (I've done that XXX times during the night) AND IT STARTED WORKING again ... I couldn't understand anything there, felt really lame
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
PS the touch-screen gets stagnant faster with bigger programs (CoPilot, Skype, etc...) and it takes some time to get stuck with just using the phone...
btw I've put a temperature thingy in the device - it shows that the battery temp is at 42 C . Isn't that a bit too much ?
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
wundis said:
anyway after I've left the shop and used it for quite a bit it started again .. now I've kind of figured it out .. when I'm using the device actively (the temp raises) and it starts at the top right corner of the screen .. the touch screen just flickers there and then after a minute or so it doesn't respond at all any more .. if I just put it away and don't use it - the screen responds again after some time ...
NOW finally the question is: has anyone had any problems with Vario II like I do? I ought to think that it is a somewhat faulty device that I've got (it hasn't been physically damaged)
Click to expand...
Click to collapse
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
yeah and how do I figure out what version it is ? I mean the S/N that is mentioned here ( http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems )
?
Click to expand...
Click to collapse
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Thank you so much for the answer Daniel, I'll get them to change it tomorrow.
I have exactly the same problem with my TyTN. In the morning, after the phone has been off all night, the touchscreen works for maybe 30mins, then the phone warms up and the screen ceases functioning. Bizarre though - I got the phone about two weeks ago - the screen worked fine (i.e. under all temp. conditions) for about 7 days, then it decided to crap out. Tried all the usual SA type solutions - as you guys noted above they didn't work. Gonna have to go back to the shop and get it replaced :-(
Oh, nearly forgot, s/n is HT632
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash. Once the device is put in standby (i.e. tapping the power button) they start flashing again. Like I said, not sure if this is normal or if its related to the touchscreen going.
Vrobenmat said:
One other thing I noticed (not sure if this is normal behavior or if it started after the touchscreen borked) - When the phone is active (i.e. not locked or in standby,) the top status leds (wifi, bluetooth, gsm) don't flash.
Click to expand...
Click to collapse
This is definitely not normal. But it's an interesting observation. If the TyTN were a car, I'd say there's a bad ground connection somewhere.
Try a hard reset, and if that doesn't solve the problem, have it exchanged. (I very much doubt that a hard reset will help, but at least here customer service refuses to exchange a device before you tried a hard reset. )
Cheers
Daniel
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
tadzio said:
Yes, one of my Hermes' had the exact same problem - touch screen malfunction starting at the upper right corner when temperature rose. The usual tricks to solve the screen alignment problem (loosening the screws, removing the gasket with a stripe of a business card) didn't help at all. I returned the device and got a new one.
It's printed on the box (at least of an O2 Trion) and on the sticker underneath the battery. Just look for the S/N starting with HTC6xx... but "our" defect is not the normal SA problem, it seems to be much rarer and not described in the Wiki.
Cheers
Daniel
Click to expand...
Click to collapse
I have the exact same problem!!
Two additional points :
1) my device screen will not switch off automaticaly and will stay on for ever unless I switch it off
2) When the issue manifests itself for the first time the device would automaticaly go back to the today screen like if the OK button would have been pressed many time or ... was stuck!!
That's my second Tytn device the first one had the SA defect.
I was so happy when I got my new one because the S/N showed HTC637XXX but sounds like a new issue even though I'm pretty convince that that the SA issue is not far from being related to this one.
My device SPV3100 HERM100
Hello lads,
Absolutely everything you've posted seems to be happening to my device.
Now the touch screen fails to respond even if it's cold (been lying on the bed for 5 hours doing nothing at all .. ). damn... seems like I'll have to ask the local shop to get me a free portable refrigerator for the thing to work properly
HT645
Vrobenmat said:
Hard reset borked even more. Could't get past the touch screen calibration. Phone is now in the freezer to cool down - hopefully the touch screen will work long enough so I can get past the calibration
*EDIT* Just got it out the freezer (nice and cold now.) Hard reset, got through the calibration, everything ok for about 10 mins. LED's flashing with backlight on and touchscreen working. Then - touchscreen non-responsive at exactly the same time the status LED's cut out. I'm hypothesising that there's some kind of electrical short between the circuitry for the touchpad and the status LED's - it shorts as the devices temperature rises and (i guess) some of the materials expand and come into contact with each other. Since I don't want to void my warranty in case I have to take the phone back to the store, I haven't opened it up to confirm this. Has anyone had a detailed look at the connections at the top of the screen and around the status LED's to see if my explanation is at least possible? (then I might open it up and see if I can insulate the connections.)
Click to expand...
Click to collapse
Might get a chance to have an internal look tomorrow. From memory, and can't remember if the Wiki or Japanese dismantling site shows this, but I recall only a single mylar ribbon cable coming from screen area through to main board. There are if memory serves push in multi connectors from the bottom hard keypad and from front camera board (inc LEDs) to the muti ribbon cable on the back of the screen. Thus, simply put the screen, camera,hard phone keys all connect at the back of the screen to a single multi ribbon cable that goes to main board. Possibility then of a short with digitizer is at least possible. Of course digitizers are suceptible to current leakage and field interference so would not have to be an actual physical contact but could just be a close proximity issue.
Mike
Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
HTC is not able or not willing to share what they know about the problem...
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
ezbook said:
Hello, they excuse my English, I am possessor of a TYNT and I am with he himself problem that you, the problem is a failure of weld in the processador, when it reaches certain temperature fails and cooling it or pressing strongly on the processor it lets fail.
Greetings.
Click to expand...
Click to collapse
There may well be truth in what you say, I too believe it is something similar in some cases.
Do you have any proof of your suggestion. Can you provide pics or a diagram of the solder point you mean??
Mike
Hmm? The processor...?
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
microft said:
...sorry, don't think so.
It's just that this bug occurs after using a device for months, isn't it?
Now, the first two weeks I installed all kind of programs using the wireless LAN almost permanently. My Hermes was never as "hot" as during its first two weeks. And what about the sliding-out of the keyboard? Doesn’t it always start there? This just doesn't sound right, does it?
Just received an email from someone who drew my attention to the ribbon cable connecting the upper and the lower part. What if there is a short one due to the plastic scratching the cable and then... who knows?
However, I do not disagree as far as the temp is concerned. Therefore, I'll put my Hermes on ice and see how long it does things right...
And still, there is no chance that it is related to the processor. If the processors ALU is getting too hot the entire device would be effected, wouldn’t it?
Anyways, I'm determined to find out what it is!
++ I just found a very peculiar post in the WIZARD forum. It was about some top-side buttons that kept pressing
++ without even touching… Opening the assigned programs over and over again. Odd, isn’t it?
++ That’s a HTC device AND has a sliding keyboard with a ribbon cable as a connector…
++ Yet, it operates with a different processor on a different main board.
++
++ Still blaming the processor?
Click to expand...
Click to collapse
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
mikechannon said:
And you are right too! if it appears that I am tending to agree with both above posts when on the face of it they disagree with each other it's because:
1
There are different manifestations of this problem - the causes may not always be the same
2
I agree it's NOT the processor and firmly believe it's hardware related. Of course it could be be a break (sometimes intermittent) in contact somewhere between screen and board or even a broken contact on the board (IN SOME CASES)
3
In other cases it's just pressure being put on the touch sensitive screen often at the very inconvenient top right corner that closes/minimises applications or opens start menu.
There has not been a reliable way to fix this issue other than device replacement. Replacing the screen has been notable for it's failure to resolve the issue.
Mike
Click to expand...
Click to collapse
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the EARphone. ;-)
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
microft said:
So do you think the bug is to be found on the main board at all?
I'm planning to replace some parts from the screen half. In fact there are just 3 possible error sources:
1) The lcd in combination with the digitalizer;
Click to expand...
Click to collapse
May be a fault there, but if it's just a squeeze due to heat ? pressure it may not resolve the issue.
2) The ribbon cable connecting screen parts and keypad at bottom; and
3) The keypad at the bottom itself
The ribbon cable includs the electronics for the status leds as well as the microphone.
Soon I will be on all three of the above parts and if the error ain't there... I'm going to be MAD.
Will keep you IN THE LOOP!
Click to expand...
Click to collapse
I assume you mean earphone above as the microphone is on the mainboard.
Mike
Again I have tested, with the disassembled machine totally, start up it, I hope to that the touch screen does not respond and I put my tynt in the refrigerator, after two minutes and without moving I touch it the screen and magic, works correctly hata that again coje the room temperature.
Greetings.
ezbook said:
Hello again, my conclusion is based on which I have disassembled my TYNT completely and I have connected it without the keyboard, of this form I have hoped to that it began to fail, later I have been moving and touching in any case the flat cable that unites the motherboard with the screen, the small circuit that takes built-in without obtaining results, single I have even obtained that it returns to work blowing air on the strongly pressed processor or on. Another observation is that if just ignited the machine and working correctly we applied single heat on the processor, begins to fail the touch screen. To my also is to me strange east failure since the temperature of the processor is not excessive when it fails, in fact desire firmly to be mistaken because there am lost the guarantee. Seguire investigating is matendre informed to you.
Greetings.
Click to expand...
Click to collapse
This is very interesting. When I said above it is not the processor, I meant it is not a software issue related to the processor. It can of course be a heat related problem with the processor. To summarise what you have found:
1
You have a device that when first started works OK
2
If you apply heat (but not much) to the processor it fails
3
If you apply pressure to the processor it works again
4
It begins working again when you blow on the processor or put it in the fridge.
5
If you move/press or ensure the ribbon cable has a firm contact - this has no effect.
Please post if any of the above is NOT correct ALSO please post which chip you are heating/pressing.
Cheers
Mike
Hello again, everything is correct except point 3 really when this failing and you press on the then microprocessor the touch screen works correctly. Associate images.
Greetings.
EDIT by Mike. Point 3 has been edited in Mike's post to show the correct situation.
Hi,
just another question by a lam3 user
After some day using my tytn, i noticed that the keyboard is very loose, just after locking it under the lcd.
to explain better: video
http://www.youtube.com/watch?v=Pj56htWOHEk
as you see, the keyboard is very loose just after locking it.
My device id is 640, so it is affected by some keyboard sliding problems(is a v1605)...but my question is: There is something i can do to fix this?
i tried to tighten the screws i signed here
but without significative improvement.
this is a minor issue,i think, but if i can fix it my tytn will go better in my huge hands
however, no problem if the fixing procedure involves to remove the warranty sticker up the screw, the tytn is on italy and i do not think that vodafone uk will change it
many many thanks
gtazok
The screws you've tightened are just for the housing. To make the keyboard tighter, you need to take the device apart
These 2 links explain everything you need:
http://michael-channon.spaces.live....BlogPart&_c02_owner=1&partqs=cat=Hermes+Fixes
http://www.howardforums.com/showpost.php?p=9119842&postcount=1
Good luck!
underneath your main board is 4 screws tighten those and you should be set. If not you may need to by a new housing. I hope the tighten helps though.
omg, this will really need to open all the device!
damn, there is no other way?
I couldn't really tell from your video if it is the standard loose keyboard problem you've got, but my keyboard was loose in the way that when closed it could 'fall' open pretty easily.
I used the guides above, and while it does invalidate your warranty (unless you're able to remove the warranty sticker without breaking it), it is very easy to do and put back together.
my problem is, as shown on video:
when i try to press the power button, i apply some force to my forefinger to tighten the grabbing around the phone.
when i apply this force, the upper part of the phone(the part where is the buttons of mail and iexplore) slide off the housing, and go for about 2 mm (as shown in the video).
i will like to tightnen this, to do that the phone will never slide the keyb without apply *Decent* pressure.
the keyboard,however, stay solid when fully opened, and *decent* pressure is needed to restore it from the full opening to housing closed.
was i *almost* clear? i'm very sorry but i understand that my english is a mess and really confusing, but if someone could guide me, i can do photo, pictures and so on.
thanks
gtazok
Yep, that sounds exactly the same as my problem!
The 2 links above should help, as long as you're happy to take the phone apart. If you are willing, it is pretty easy to do, but will invalidate your warranty if you still have one.
A couple of taps on the indents on the sliders with a screwdriver will make the sliders much tighter, and you can test the tightness before putting it back together.
I went a bit overboard with mine and overtightened it, but now I prefer it that way -there's no way the keyboard will slide out without some effort
StarMonkee said:
Yep, that sounds exactly the same as my problem!
The 2 links above should help, as long as you're happy to take the phone apart. If you are willing, it is pretty easy to do, but will invalidate your warranty if you still have one.
A couple of taps on the indents on the sliders with a screwdriver will make the sliders much tighter, and you can test the tightness before putting it back together.
I went a bit overboard with mine and overtightened it, but now I prefer it that way -there's no way the keyboard will slide out without some effort
Click to expand...
Click to collapse
great, that was exactly was i searched so!
but..a couple of taps...i have noticed that the indents are "stamped", there is the possibility i will break it with too much force?
and, for opening the tytn, where i can find all the needed in one pack? i live in italy, but i have no idea of what screwdriver and things must(and where)buy.
maybe there is some omnicomprensive pack that could be shipped to italy without problem.
many thanks, i appreciate much
Gtazok
The metal is quite soft in the sliders so it is possible to hit it too hard, but I don't think you're likely to do that if you start softly and keep testing the slider tightness until it's right.
The only 'special' screws are the ones holding the case in, but they can be opened pretty easily with a small flat screwdriver. From what I can remember, the screws inside the phone are just small normal screws.
gtazok said:
omg, this will really need to open all the device!
damn, there is no other way?
Click to expand...
Click to collapse
Okay If you do tighten those screws it will help that. I've seen them to be soo bad that if you tilt the device it slides open. Soo basically if you still under warranty send it to your provider other wise follow this guide.
ftp://ftp.xda-developers.com/Uploads/Hermes/Hermes_Manual_Hyins/Hermes_Service_Manual.pdf
This will guide you through the entire process of taking apart your Hermes. Good luck if you have any questions.
[email protected]
HI!!
just managed to re-close my hermes (first time i closed it without inserting the last cable LOL...i forgot it, but before powering off he comed to my mind..omg what i have risked not plugging last cable before closing??)
however, i did manage do disassembly only with a standard little screwdriver, not without problems
i just arrived to disassemble the keyb, and get rid on the rails.
I must admit that i NEVER have seen so much dust in a phone(i think mine was re-assembled from another).
i have extracted the rails, the 2, and tried to gentle tapping the indents.No way to go, i tapped *gently*(sometimes a little hard) but i really noticed no improvement
so,i thinked:
"if i change the rails, i will have a perfectly mirrored situation, with the keyboard closed it will be ok, with keyb opened it will be a little loose"
(remember, the keyb was loose when try to open it, not when to close)
So i changed the rails, switching them...
and now it's really better, the phone rarely go off his housing, closed, and go down a little more easily(but is acceptable, because i never do any "forcing" when it's open..)
maybe, with time, the opening will become a problem, with the keyb sliding to close when it's open.
However, maybe this not occour.So for now i'm happy
last thing. I noticed that on the page where the man tried to adjust the rails, he suggested
1)to tap the indents( tried, work very very little)
2)to insert pieces of ribbon
i not tried the second suggestion, because i have not understand WHERE to insert those pieces.Maybe he was suggesting to insert them at the end of the rails? where the carts block? if it is, why? i tried to pull up the small piece of "sheet"(i don't know if it's the correct term, sorry for my bad english ) on the border of the cart where it don't block, but whitout results..so inserting ribbon what improvement would have done?
thanks for the patience to read all my messed up english and many thanks
gtaz
the sliders are becoming loose as the beginning.
someone knows where to buy the sliders as a spare parts?
anyone know?
ok no way?
gtazok said:
anyone know?
Click to expand...
Click to collapse
Take a look in this thread & mikechannon's link; if not there, then just pm / ask mikechannon...
http://forum.xda-developers.com/showthread.php?t=298784
galaxys said:
Take a look in this thread & mikechannon's link; if not there, then just pm / ask mikechannon...
http://forum.xda-developers.com/showthread.php?t=298784
Click to expand...
Click to collapse
thanks
gtazok said:
the sliders are becoming loose as the beginning.
someone knows where to buy the sliders as a spare parts?
Click to expand...
Click to collapse
I think you just need to increase those indents a bit more than you did. It is more successful to tap the indents using a small flat blade screwdriver and a small hammer. (Go easy of course and keep testing as you tap. You want a very firm click into place. You should hear the click and it should be really quite hard to move the slider over the indents using your finger tips)
The tapping technique is probably better than just pressing a screwdriver blade onto the indent. Pressing rather than tapping is likely to simply bend the entire metal strip and curve it slightly. This might improve the grip for a while but as the curve gradually straightens out again the slider will just become loose again. Using the tapping method I did mine well over a year ago and I have never had to redo it and it takes a very firm push an audibl clicks to open the device.
(Buying new sliders will not solve your problem. The vast majority, it seems to me were made withy too shallow indents. It may be worth buying new ones if the micro welds have sprung apart however)
Mike
hi
i dismantled my hermes one more time. This time i put out an hammer(a big hammer,indeed)so i "gently" hammered with a flat screwdriver the indents.
result? the keyb is now "really locked" when i open it..but the opening problem remain.
when i try to open it when it is closed, with my finger, i notice that the slipping of the upper left part(seeing the phone from the front) is EVER too loose, i reopened 2 times and tapped "not so gently" the incriminated indent, but i noticed no result. i also tried to exchange the sliders (the lower with the higher) but no improvement was done.
i think that is a defective implementation, because the "centre of pressure" is located in the upper part of the phone, so the phone is like to open more easily when it is closed. Did anyone noticed that?
however, the overall is increased, i think, about 30-40% more tighten as before, and that is no bad.
shame it has no solved my problem, but life it so bad that i can will be live happy with a little loose tytn
thanks
Gtazok
I agree that my the upper left keyboard slider has always been looser than the bottom...
good, that confirm my idea.
let us know if any other noticed the same thing.
thanks
gtazok
Hello everyone! I have problem with my phone because sometimes is turning off without any reason, I bought brand new battery and is still same when is switched off and I want to put it back on i must take off battery for couple of minutes, then put battery back and then switch on anybody know whats happened?? And how to fix it!!
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Thanks for reply!
Uff.... first way to fix it is a little bit too expensive! And 2 way to do it seems quite easy, so i try to do it this way Could you add any picture of this and just tell me how to open this phone?
Many thanks!
@Firestarter42
Thanks man!!!!
did what you said, the plastic trik, and the phone is back to life (it was totally dead and didn't charge) you save a life today!!!
I had the same problem untill one day when he didn`t want to turn on and now i do not know what to do with it how to make it work again
Dear Sir,
I have just tried method 2.
My elf didnt have a metal cover on the processor, lol... got it used from someone... or should I say abused? lol
anyway, I hope it works. will update...
here's a link for the demonstrated tutorial:
http://forum.xda-developers.com/showthread.php?t=476152
Thanks a lot again.
I haved the same problem.....and i realize after many times that I didn't change my ipl and uspl!!!so my cocked rom frequentely turn off my device!!!now it's all right!!!!!!!
i had the same problm too....
it kept turning off and just a few weeks ago it would never turn on...
i did try that trick of keeping the plastic thingy on the omap processor ... it worked for a few weeks max after tht it happened as above
finally took my phone to htc.. told them it was gift and i dont have the invoice... actually purchased frm ebay for 150$ .....
they checked it was in warranty,.. they replaced the board... hurray... my elfin is alive again.. and in wm6.1
hope htc fixes this crap issue as many face this problem
My HTC elf was freezing, rbooting and so on, i was thinking that it was a windows/flash/third party programs problems ....
BUT I confirm that the method "open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it"
brings my htc elf to life again ... stable !
(i've done it with a metal piece and not plastic.)
Thanks for the advice !!!!
my elf was freezing and turning off so i try this 2. method and it works, and elf is much faster then before in my case...
I've never had this problem before but this week my phone switched itself off (so had to boot up again) a couple of times. I did try a new custom rom but I've also been using a different charger (USB mains adaptor) and a replacement battery (this seems to be a poor replacement battery which seems to make up the battery level.
So I don't know what was causing it. For some reason, removing the SD card and re-inserting it seems to have done the trick for now but I'll keep watching it.
Hi guys
My phone is, usually at night when there is no use, switching the screen off, the earphone green indicator flashes but the phone will not turn on when I press the power button, I have to do a soft reset each time to get it back on again (even though it appears to be on with the flashing green light). I cannot get calls or text and my alarm fails to sound. Have overslept a few times now!. Also, its battery has gone for a ball of ^&*%. Will this trick help? Thanks a lot!
Turn off as in literally 'poof!' or, it will restart?
The only way to get it to restart is to do a soft reset, or remove and replace the battery. The phone's green light will flash but there is no way to the screen to activate or use the phone - make calls, use the alarm, receive etc. The screen stays black, no use trying the power button either...
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
Thankx your solutions worked out with my HTC Touch and i get replaced omap processor
power problem on Elf (not the usual)
hello guys, i have an Elf T-mobile that someone "lost" i found it, but was bricked...i unbricked following the awesome guides on the forum and installed on it the original italian rom (obviously am not german)
but...here's the problem, when i press the power button (should get it into stand by mode like every pda does) or also when goes on stand by itself, just shuts down !!!
then the pda auto soft resets, until the end...doesn't have the "auto power off problem" like i readed on the forums...however it tried but didn't solve the problem
i think is a problem with the radio, or the IPL or SPL (i tried 1.11.0002 IPL and 1.11.000 SPL...then 2.2x.xxxx IPL and SPL...now i tried 3.14.0002 IPL and 3.14.0000 SPL, also tried different radios...
but the problem remains...
EDIT: Problem solved, changed the little battery in the motherborad, it worked for me
help
Firestarter42 said:
It's the most standard problem with htc models touch and elf...
This problem is hardware based! in this condition there are only 2 things you can do:
1.send the device to a htc service center and get the motherboard changed for $300+ if you are out of warranty.
2.Or open the mobile and put a piece of thin plastic in between the omap prosessor chip and the steel piece tha goes over it and then put the second cover on top in order to apply pressure to it because the solder pins that are in between the cpu and the mobo are not connecting properly and lose contact so the phone goes off or freezes then goes off and some times stays off. Make sure that there is enough but not to much pressure applied to it! it worked for mine but i did it because it was out of warranty... its a temporary fix but if you are gentile to it after it will surely work for a few more months...
IF YOU HAVE NEVER DONE SOMETHING LIKE THIS BEFORE OR YOUR TOUCH/ELF IS STILL IN WARRANTY DO NOT TRY IT!
I will post a pic that i took when i did mine if anyone is interested... Let me know...
Click to expand...
Click to collapse
can any one provide some sought of tutorial for this please
thanks
ishaan_chd88 said:
can any one provide some sought of tutorial for this please
thanks
Click to expand...
Click to collapse
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
captainstu72 said:
I'm presuming you mean for option 2, as 1 is quite obvious
Anyways, I haven't done this, but I am posting my best guess (untried, untested, just a theory).
Open your phone up and completely dissamble as described here. Completely strip it down so you only have your mainboard. Clearly take all the necessary precautions before hand (backup, etc etc.)
When done, you will see there are blank shields above where the chips will be, if you look, you can see little dimples, you can ease these off here. This will get you into where the omap processor is. You can then put the plastic on top, and make sure it is done as described. Should literally be a case of putting it all together and hoping for the best after that. I will have a look at some point (can't promise when) and see if I can take some photos of where this will go etc.
An alternative would be to try and reflow the joints of solder with a heat gun... very dangerous considering how tight the components are packed in, and overkill.
Click to expand...
Click to collapse
thanks man but i guess am so dumb that am not getting where is this processor located anyways currently my phone is working fine but in few days I'll get the tools & open it...let see than
if you can arrange any pic of processor(where we have to fit plastic) it will be extremely helpful...
anyways thanks for helping
tc
where to get small battery on mother board
Hello,
After many hours of searching I havent found something that is like my problem. I got this model recently, and now the touch area issint working. In landscape mode only the bottom of the screen is working.
Is does not mather if you push for example in the left upper side corner or the left lower side corner.... Both will result in getting "Phone" up
I havent tried a hard reset or something. And Im running the standard Vodafone rom on it. (Windows mobile 5)
Is this problem hardware or software? and is there perhaps some kind of software so I can get a mouse cursor with my Arrow-keys?
I hope you guys can give me some answers. Its a waste not using this phone
I have also no idea what the reason is why its not working. It did not drop on the floor or something like that.
Thanks in advance,
Erlerain
erlerain said:
Hello,
After many hours of searching I havent found something that is like my problem. I got this model recently, and now the touch area issint working. In landscape mode only the bottom of the screen is working.
Is does not mather if you push for example in the left upper side corner or the left lower side corner.... Both will result in getting "Phone" up
I havent tried a hard reset or something. And Im running the standard Vodafone rom on it. (Windows mobile 5)
Is this problem hardware or software? and is there perhaps some kind of software so I can get a mouse cursor with my Arrow-keys?
I hope you guys can give me some answers. Its a waste not using this phone
Thanks in advance,
Erlerain
Click to expand...
Click to collapse
Welcome to the forum
I´ve never heard of this problem, but if I were you I try to reflas with another ROM to see if corrects (see the Wiki to learn how to), if not perhaps could be a hardware problem...
Good luck,
erlerain said:
Hello,
... In landscape mode only the bottom of the screen is working.
Is does not mather if you push for example in the left upper side corner or the left lower side corner.... Both will result in getting "Phone" up
...
Thanks in advance,
Erlerain
Click to expand...
Click to collapse
Have you tried to re-align the screen?
wovens said:
Have you tried to re-align the screen?
Click to expand...
Click to collapse
Yes, but it is not getting the points that it should get. So you can try it a thousand times, and it would not make a diffreance.
Anyone? (sorry to bumb)
I have the same problem. Though I read on someplace that the screen is actualy getting pressed somewhere. try these steps and check after each try.
1st: Massage the screen softly all over.
2nd: Take a something very thin and move it under the edges of the screen.
3rd: (this on is the one that usualy works for me) try to tap softly on the back of the screen.(The aluminum plate) tap it all around the back of it.
4th: (this is the last way out when step 3 doesn't work for me.) Tap softly around the screen.
Gonna put up a video on youtube on how I do it. so you get to know how hard to tap and stuff. Since I guess we're not the only people with this problem.
Edit: Ehm. does anyone know a good free webcam recording program so I can make a video.
Ive already tried those steps. did not work
Then open the monitor part of the phone and press on the backside of the LCD.
Yep, thought the same. Ive tried to open the casing of the monitor part, but its pretty hard to get the plastic cover off
Ill try it soon again.
Thanks MiZore for ur active answering
No problem, but if you find a solution that lasts please write how here. Because I also have this problem. You have to use a little force to the the cover off. There is a dissassembly guide somewhere, I can find it for you if you haven't used it already.
i dont have that guide
Here's the guide
http://wiki.xda-developers.com/index.php?pagename=HTC Universal Service Manual
I've found another temporary solution. Take a good grip on each side of screenpart of the universal, then bend it softly back and then forth. This hasn't failed me once yet. But still no permanent solution.
gonna open mine and put something that will apply a constant pressure to the back of the screen like som cotton or something simmilar. I'll let you know the results.
Also, do you use a replacement battery or the original that came with the Uni?
Okay I opened it up today, and I think I've found the problem. Though not 100% sure. From my inspections one of the cables(small ones inside the silver tape) on the flexcable is not connected. and sadly I'm not that skilled with fixing it. So I'm gonna order a new one. I will tell you if it helps.
Okey, so I continued working on the uni today again.
Ive de-assembled the entire screen section. inspected it if anything looked broken. Wich was not the case.
Re-assembled everything again. but I still have the same problem.
As far as I know I use the retail battery
When I have some spair time ill try to look for some damaged cables.
I dont see the future of this device very brightfull
erlerain said:
Okey, so I continued working on the uni today again.
Ive de-assembled the entire screen section. inspected it if anything looked broken. Wich was not the case.
Re-assembled everything again. but I still have the same problem.
As far as I know I use the retail battery
When I have some spair time ill try to look for some damaged cables.
I dont see the future of this device very brightfull
Click to expand...
Click to collapse
Well I had to cut open the gray cover for the cables to see the damage.
But I'll see what happens when my new cable arrives.
I've installed the new cable and that fixed the touchscreen for me.
But now my sound won't work for some reason....
Helllo guys...i have more problem with my Pro 3 like CDLA only after restart ... quick charge problem...and so..
but now i have problem with main mic... i must "lick" my phone when i want to somebody on next side listen me..very very low ... when i test sound recorder and this use camera mic ist always ok...
I think that problem ist maybe some setting or soft becouse when I call with somebody i listen me from my speker..and second side listen me only when i kiss my phone and shouting....i tryed flash new rom...6,0..7,1 but problem is always...
I found only Enginee mode and there is Mic settings..some value..but this ist possible only for MTK... and for snapdragon nothing?
Maybe i must make somethink like he https://www.youtube.com/watch?v=ihpeowj73XI .... but i am amateur..it is posible on Leeco Le pro 3?
Hello, I have the same Phone with the same Microphone Problem, have you solved it?
Mic problem
Cyber Spawn 333 said:
Hello, I have the same Phone with the same Microphone Problem, have you solved it?
Click to expand...
Click to collapse
Had the same on my Le Pro 3 after a dive in my swimming pool
I solved this problem by changing the whole board module, it contains the 2 mics (multimedia+phone) + charging port.
If you want to do it, you certainly have to buy a new screen also and have desoldering 2 wires from the speaker and resoldering back on the new board.
Here is the board I bought:
https://www.aliexpress.com/item/For...034.html?spm=a2g0s.9042311.0.0.48d74c4dxSCKI8
You'll find a lot of different displays at different prices too.
Good luck
raymanfr said:
Had the same on my Le Pro 3 after a dive in my swimming pool
I solved this problem by changing the whole board module, it contains the 2 mics (multimedia+phone) + charging port.
If you want to do it, you certainly have to buy a new screen also and have desoldering 2 wires from the speaker and resoldering back on the new board.
Here is the board I bought:
https://www.aliexpress.com/item/For...034.html?spm=a2g0s.9042311.0.0.48d74c4dxSCKI8
You'll find a lot of different displays at different prices too.
Good luck
Click to expand...
Click to collapse
Hello, i have such problem
https://forum.xda-developers.com/le-pro3/help/le-pro-3-x720-microphone-doesnt-calls-t3867413
What do you recommend me do to? To buy new board (the one you showed) would fix the issue?
i just dont understand the part "buying new screen" . My screen works totaly fine, why do we need to change? Can we not put it back by a special glue (for screens) ?
Thanks in advance
SUMMERBREEZE said:
Hello, i have such problem
https://forum.xda-developers.com/le-pro3/help/le-pro-3-x720-microphone-doesnt-calls-t3867413
What do you recommend me do to? To buy new board (the one you showed) would fix the issue?
i just dont understand the part "buying new screen" . My screen works totaly fine, why do we need to change? Can we not put it back by a special glue (for screens) ?
Thanks in advance
Click to expand...
Click to collapse
Hi,
Sorry for your phone, it's hard to say it's related to the mic board because it's working after the reboot... but maybe it's a question of temperature... for the money that this board costs, you can give a try.
Now, why the screen? because I'm quite sure that when you will remove your screen, you'll damage it. Or I'm really bad for that I opened it two times and broke it two times :laugh: I also bought a B7000 special glue.
I hope you'll find a fully working phone soon.
Ray
raymanfr said:
Hi,
Sorry for your phone, it's hard to say it's related to the mic board because it's working after the reboot... but maybe it's a question of temperature... for the money that this board costs, you can give a try.
Now, why the screen? because I'm quite sure that when you will remove your screen, you'll damage it. Or I'm really bad for that I opened it two times and broke it two times :laugh: I also bought a B7000 special glue.
I hope you'll find a fully working phone soon.
Ray
Click to expand...
Click to collapse
You are right, the only way to successfully remove the screen is carefully with a Heat gun. But long enough that the screen will fall off, when you tilt it to the side. The heat shield will also have residual glue.