Global Address Lookup (GAL) - 8525, TyTN, MDA Vario II, JasJam General

According to Microsoft, Global Address Lookup is supported in the Exchange Server version that provides the push email that so many of us are enjoying. However, it does not appear to work as documented on the 8525 unit... According to Microsoft:
"Support for over-the-air lookup of global address list (GAL) information stored on Exchange Server. With the Messaging and Security Service Pack, mobile device users will be able to receive contact properties for individuals in the GAL. These properties can be used to search remotely for a person quickly based on name, company, and/or other aspect. Users will get all of the information they need to reach their contacts without having the data store on their device."
Has anyone figured out how to access the GAL from their 8525? At this point, the only way to use a contact record from the corporate Exchange server is by copying it to "Outlook Contacts" and then using the wireless sync to retrieve that particular contact record... There does not appear to be any way to "search" the GAL from within the Contacts application on the 8525 (such as the method described By Microsoft)
Does one need to download and install the "Global Contact Access for Pocket PC Phone Edition" application that Microsoft lists on their web site?
Thanks in advance,

I have an 8525 and I'm just going into Contacts. If I type in the name of someone in my office GAL and not in my contacts list, the result is "No matches: **** <Find Online>" Click Find Online and the results will be from your office GAL. I have nothing special installed on the Hermes. Just the backend server has to be Exchange 2003 SP1.
PS, I tried installing the MS "Global Contact Access for Pocket PC" and never got it to work. IIRC, it complained about my self signed server cert.

Bizarre! The behavior you describe is exactly how Microsoft's documentation says it should,but my 8525 does not behave this way.
For now, I have installed the "Power Toy" from Microsoft, but its definitely not as "clean" as using the stock setup. Can you see "Free/Busy" information when setting up a meeting?

Related

PUSH MAIL ISSUES

All need some help. I'm trying to utilize the Push Mail technology. I have set up to sync with an exchange server correctly, however within our company we use certificates to authenticate. So I expported my certificate and imported it into my 8125. When I go to look at my certs in my 8125 I see that it imported successfully. Now when I try to sync it asks for the password and it comes back with an error code of 0x85030028 (cannot obtain a valid cert). Now if I use my PIE and go to the OWA which utilizes the cert as well it sees it and authenticates just fine. For some reason activesync isn't seeing it. Any ideas how to fix?
Geno
From what I know, you can't use certificates with Push email. You have to setup a new virtual site on the server running OWA called it Exchange-PPC or something and have it set for Intergrated Authentication, then you would configure your device to hit the new site like http://www.site.com/exchange/username or something like that.
There's a little more than just setting up the site, some registry changes, check Microsofts site for the error number, you'll find a KB document explaining how to setup the Virtual Site for syncing with your device.

Push email update

I've got all my details on how to connect to my Exchange server, however how do I get it to update as and when I receive new mail? At the moment I have to do it manually.
On the PDA, if you have filled in server, user name, password and domain thats all you need to do.
If you are not getting the email automatically I suspect its a setting issue on Exchange Server. Thats outside my experience, you are best posting a question on an MSDN forum related to Exchange
rgds
As colonel said, the settings themselves are very few and easy to input.
The major problem is:
Which settings do you need ?
This is highly dependent on the infrastructure "your" Exchange Server is located in.
Personally I would have been lost without the infos sent to me by the SysAdmin of our company.
BTW:
Is it really "your" Exchange Server or the one from your mobile operator or the company you are working in ?
If the former is the case: you should know the settings, because it is very risky running an Exchange Server without being familiar with it downto the bits. If the latter is the case you are lucky off: your (experienced) SysAdmin will be glad to tell you. If he doesn't the service will not be open for useing it and if you are in a company it's be advisable then not to try to bypass services not intended for internal use.
It's through a third-party. I have a copy of Exchange, but I don't currently have a Windows server to run it on.
Trapper, go to Activesync on your workstation and press the Schedule button. Select "When new items arrive" for both Peak and Offpeak times.
There are also settings within your user ID in Active Directory. Go to properties of your user ID and I think it is the Exchange Advanced tab. This will allow you to set the sync options from the server side. You will need to do this from your Windows server, or get your administrator to do it for you.
Trapper, go to Activesync on your workstation and press the Schedule button. Select "When new items arrive" for both Peak and Offpeak times.
There are also settings within your user ID in Active Directory. Go to properties of your user ID and I think it is the Exchange Advanced tab. This will allow you to set the sync options from the server side. You will need to do this from your Windows server, or get your administrator to do it for you.
If its through a 3rd party then they are responsible. Why don't you contact their support dept. ?
1. If its a professional company like 4smartphone.net or mail2web.com then their IT depts will help you.
2. If its a small company with an exchange server and a DSL connection who have 'gifted you' an account they will need to get 3rd party consultancy to solve this. There are a number of checks, for example is it exchange 2003 ? has SP2 been applied ? has push been setup in the server engine ? etc etc
My experience of server based systems is that you need an expert. If you want to become an expert yourself then fine, but that probably means many years in the business, reading loads of books and/or an MS certified course.
I have had so much experience over the years of people who claim to know about a system, tinkering around but not solving problems. You have to get the A-Team.

Accessing Company Email

Quick question .. not sure if anyone can help or not.
My Company uses Xchange email and was wondering if there was a way to get this email pushed on to the phone first. I guess the main problem is that I am not sure if the company has pop enabled. Not really even sure what the incoming mail server and outgoing mail server are or where to find this information. Asking them really isnt an option... any thoughts?
This is the first thing that i tested with my Dopod. When it asked for servers, i just put in the web address to our Outlook Web Access site.
Hard reset after about 30 mins because my server enforced a 30min lock policy and i wasnt sure if i was allowed to hook my dopod upto the exchange server (we have strict policies about attaching non approved hardware to servers and or network)
Exchange servers don't use POP or SMTP, they use Exchange. So there are no 'incoming' or 'outgoing' mail server names.
Get your Exchange server address from your internal tech support group or your system administrator and go through the email account setup on your phone. You'll find one of the options early on is "Exchange Server".
You say that asking them for this info isn't an option, but it's the only way you're going to get this information. If you know where to look on your desktop, you can check your Outlook installation for the Exchange server name there. Otherwise, you're stuck having to ask someone.
If you just simply can't ask anyone, and can't find out on your own, it's a safe bet that your company doesn't want you to do this, and someone might get upset if you try.
i guess the real question here is. If I were to install the BBconnect 4.0 software on my phone; would this then allow me to access my company email on my Tytn?. The problem is that I am trying to get my company email on my Tytn without having to go to my corporate IT department and ask for official permission as they are idiots and say I do not have a need for this. Currently certain people have blackberry's in the company which they receive there email. From my point of view I could careless what they think I have a need for or dont. So in the end I am just trying to circumvent the IT department to achieve what I need. Any thoughts on how this could be done?
- Should also be noted that I have gone into my outlook settings on my Work PC; retrieved what is listed in there as the Microsoft Exchange server address and inputed this along with my netwrok id and password into my Tytn but when you do the Sync it does not work. I have also pinged the server address and inputed the IP# and tried that way unsucessfully as well ... any thoughts?
It's a pretty involved process. You will need to know the server addresss, user name and password and additionally an SSL certificate in order to get true push email. That's unless they use a big company like Verisign to provide SSL certificates. So you might have to talk to them...
First things first though.... Find out what the name of the exchange server is. You will also need a domain name. I'm sure you know what your username and password are.
NRGZ28 said:
It's a pretty involved process. You will need to know the server addresss, user name and password and additionally an SSL certificate in order to get true push email. That's unless they use a big company like Verisign to provide SSL certificates. So you might have to talk to them...
First things first though.... Find out what the name of the exchange server is. You will also need a domain name. I'm sure you know what your username and password are.
Click to expand...
Click to collapse
I have retrieved the domain name from going into the control panel and system icon and checked under computer name. So I know what the domain name is; I have also retrieved what is listed in the Microsoft Exchange Server address. However for some reason it still does not work; I am wondering if what is listed in the MES address field is only accessible if you are on the company internet and not an outside connection? - Thoughts?
If you retrieved that address from a computer on their internal network, than it's an "inside" address and it wont work on your phone. You need to figure out what the outside address is and it's pretty easy to do. It's usually "mail.blahblahcompanyname.com" or something like that.
Any thoughts on when the usual mail.blahblahcompanyname.com doesn't work? Any thoughts where one might find this information?
Yes. See above for my thoughts.
Pk2007 said:
Any thoughts on when the usual mail.blahblahcompanyname.com doesn't work? Any thoughts where one might find this information?
Click to expand...
Click to collapse
As mentioned by one of the posters above, the Outlook Web Access address is the best one to use to ensure that it is a valid routable host. You also mention that some of the other network users have blackberry devices. If your corporate IT guys are using Blackberry Enterprise Server, it may mean that Exchange Activesync is not enabled at the server end (or indeed that they are not using a late enough version of Exchange server) in which case, you will not be able to use it no matter what settings you have.
embeeowes said:
As mentioned by one of the posters above, the Outlook Web Access address is the best one to use to ensure that it is a valid routable host. You also mention that some of the other network users have blackberry devices. If your corporate IT guys are using Blackberry Enterprise Server, it may mean that Exchange Activesync is not enabled at the server end (or indeed that they are not using a late enough version of Exchange server) in which case, you will not be able to use it no matter what settings you have.
Click to expand...
Click to collapse
By Outlook Web Address; do you mean the website that you can visit to get your company email when you are away from the office?
Yes, try that address. Ours is https://blahblah.wahwah.com/exchange
If yours is also HTTPS you'll need the certificate. If it's a MAJOR provider like someone else posted, no worries, your device will handle it on its own. If it's a self-signed certificate, SOL.
pkley said:
Yes, try that address. Ours is https://blahblah.wahwah.com/exchange
If yours is also HTTPS you'll need the certificate. If it's a MAJOR provider like someone else posted, no worries, your device will handle it on its own. If it's a self-signed certificate, SOL.
Click to expand...
Click to collapse
Yeah I tried the web address that I login into my web mail when I am not in the office. However that does not seem to work either.
Thank you to all those who replied with useful information. Combined with the answers I received a little tinkering around; I was able to successfully accomplish what i was trying to do; which was receive company email without the involvement of the IT department.
computer misuse act
without sounding picky, you shouldnt be doing this unless you have explicit permission.
IT departments have specific policys in place to safeguard the data transmitted to mobile devices, and in this case, I doubt you know what these policies are and potentially opening up your corporate network for attack
all you have to do is call your IT department. Tell them you want to enable Outlook Mobile Access (OMA) on the server.
Once this is done, ask them for the Outlook Web Access (OWA) URL. Also, check to see if your server requires SSL or a domain (if you are unsure).
Once you're off the phone with IT, launch activesync on your ppc. press menu and choose "add server source"
enter your OWA address (without http:// or https://) and be sure to include " /exchange " without quotations at the end. press next. enter your outlook username. this is usually the same as your email before the @ symbol, however it can be different.
enter your password and then domain. ensure 'save password' is check. choose next
choose what you want to sync wirelessly , such as contacts, calendar, and task.
note: whatever you sync wirelessly will be deleted if you ever decide to stop using exchange activesycn
choose finish. the initial sync will begin. also, your company's security or it policy may force you to have a password on your phone. if so, you will be prompted during the initial sync to set up a password.
if you need any more help, let me know..

Attachments from Outlook 2003 do not show up in WM6 Outlook

Been playing with a couple of T-Mobile Wing devices for evaluation as an offered product for our corporate customers...
My team has found a few flaws right out of the box everyone should be aware of:
1. Attachments sent from Outlook 2003 to a POP email account accessed by the Wing will not show up on the wing unless the user who created the message and the attachment selects "Plain Text" in Outlook. Very annoying for all Outlook based companies.
2. File Explorer will not connect to any network resource via Wi-Fi even if the user puts in an explicit IP address and share name as follows: \\10.0.0.7\SharedDrive
Permissions on the shared folder do need to be set to Everyone and Full Access if the device accessing the share is not a domain user. None the less, the Wing will respond with "The network path cannot be found" despite being pingable from the device hosting the share.
3. Synchronizing contacts and email to Outlook via ActiveSync and a USB cable has been quite reliable with no observed limitations however synchronizing a calendar for 3 months forward & back is simply not possible. It'll hang ActiveSync (wcescomm) on the host PC every time even with as few as 20 calendar entries in Outlook behind and ahead of the current date. This was tested very thoroughly on Windows XP, 2000 Pro and Vista with multiple Wing devices as it was a deal killer for our customers.
So far we're holding off on allowing these or recommending these to our users. We still recommend the XDA IIs for people that really need this type of functionality.

Outlook sync via Outlook Web Access without using web browser?

Hi
I used to be able sync to my work Outlook email via ActiveSync / Outlook Mobile Access (OMA). However, yesterday my work IT department disabled OMA on my Exchange server as they do not support anything other than the blackberry. Despite my protestation they are refusing to re-enable OMA. This leaves me with a big issue!
Does anyone on here know of a third party application that can sync outlook emails and calander using Outlook Web Access (OWA)?
I have found an application called Chronobis which is able to sync from OWA but only one way i.e. deleted items on Chronobis will not delete from my Outlook inbox and calendar appointments added won't sync to my outlook calander (or so I believe). Whilst this is a good start it really doesn't get me to where I need to be.
I am desperate to sync my work outlook emails to my new HTC HD2 (its the main reason I got it)!
Anyone got any other ideas / know of any other applications?
Would really appreciate any suggestions.
Thanks in advance.
Yes, you can use a service called Seven.
Thanks for your response.
I've had a look and it seems this could do the job! Seems that the only way to get it was to join the beta programme which I've done but when I put my the vendor in it doesnt give me the HD2 as an option.
Any ideas what handset I should choose that will work with the HD2?!
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2? Also, are you able to move emails to your different folders using this app and have them sync with the exchange?
Is this the best / only app out there for my requirement?
Sorry for all the qus!
Thanks again.
ActiveSync uses OWA. Put in webmail server, username, password and works.
OWA still works, like afterburn said, i got my calendar, email and tsks to synch. lol now all my contacts are on my university email accounts, pretty cool tho.
no need for thirdparty, active sync does it.
dont know what OMA is. but what you want is exactly what OWA gives you.
dont set your owa using HCT SENSE/MANILA SETTINGS. do it through normal out look ad account way. HTC tick boxes for tasks, calendar and other stuff are greyed out and only email is available.
but on the standard outlook mobile all the settings are there.
need a run through of how to set it up?
Thanks for your responses guys.
OMA is office mobile outlook. It is a setting within the exchange server which either allows or disallows a mobile device to access emails through the mail app. Having OWA does not mean that you will be able to access your emails from a mobile device (except through the mobile browser).
Activesync uses OMA rather than OWA so at the moment I'm stuck!
As a result I need an app that syncs via OWA.
Seven seems to be able to do it but I could do with any answers to my qus above.
Happy to be proved wrong on this but one day it was all working fine and the next my exchage server settings had been changed and it stopped working.
Any exchange server admins on here who can confirm my thinking is correct?
Gooner4_1998 said:
I've also read compatibility issues with Manilla 2.5 in their forums. Has anyone managed to get this working successfully on an HD2?
Click to expand...
Click to collapse
I'm using Seven on HD2. There were compatibility problems with custom ROMs on other devices based on leaked Leo Manila.
Why don't you use Blackberry Connect on your Wm device? That way, you can sync the same way as Blackberry devices. Of course that requires you to have BB access rights, but since they are so BB happy, you may be able to get that.
You can get it here: http://www.htc.com/us/mobile/connect/8925/install/default.html
Of course it is not specific for the HD2, and I have no idea if it'll work, but it is worth a try.
BB connect sounds like a good idea, wasn't aware it was a possibility, thanks.
I actually have a BB from work so I know that I am set up for it. However, I work for a company that are very keen on security so there is no way they will give out the settings I would need (its set up by the IT department and then just given to you).
Is there any way to get the info / settings I need from my current blackberry? Ive had a look on it and can't see anything obvious.
Just checked through some documentation on BB connect and unfortunatley it requires that I install ActiveSync and BB Connect on a computer connected to my works network.
As I dont have admin rights on my work laptop I won't be able to do this (unless anyone knows how to install programs without being an administrator!).
Looks like Seven might be the bset solution!
Vangrieg, which handset did you choose to set up for the HD2?
Thanks
I admin an exchange server, the most common reason for OMA not working is if there isnt a valid ssl cert for the domain, but i can confirm that as you mentioned, it will deffo not work if mobile access is turned off on the user account (there are 2 seperate options for web and mobile access)
i dont see any decent reason why a server admin would disable it, he must be on a power trip or sommert!
Thanks lancemate.
Could the valid ssl cert be the reason even if others in my company are still able to access as before? Its only affecting me. I've set up one of my collegues mail accounts on my phone to see if it still worked and it did without any issues.
When I called IT they said they hadn't changed any of my settings so I had assumed that OMA was the issue. I asked them to check and to re-enable and they told me they were unwilling to even look at my settings!!! Our IT department has been moved to India which makes it even harder to get any help!
Could an ssl cert suddenly just expire?!
Is there anyway of me to get a valid ssl cert for the domain witout going through IT to see if this is the issue?!
Been doing some more research and want to see if getting an ssl certificate onto my phone will make it work. Absoloutely no idea if it will work but its the last thing I can think off!
Is it possible to download the SSL certificate from my OWA site?
If I double click on the padlock in the bottom left corner I can get the certificate details up on the "details" tab (although there are loads of files and I don't know what I'm looking at!). When I click "copy to file" the export wizard come up but I have no idea where to go from there!
Anyone able to offer any assistance please?
Also, I'm sure this is a stupid question but would I need to put this certificate on my phone or could I use a different one?!
Thanks
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
It MUST be that OMA is disabled on your account or something else is horribly wrong. As mentioned above i cant see any reason why an Exchange administrator would disable OMA.
Can you connect to your account using activesync on a different device to check whether its the phone or settings on server side?
To help you with using Blackberry Connect as a possible solution here are some resources on how to run programs that require admin level on machines you havent been given admin rights to. Some methods cover your tracks completely and others simply let you create/amend and delete windows accounts and associated rights in whatever way you need.
i would suggest using the first link to create a bootable usb stick that loads a modified linux command prompt. You can then use this to give yourself local admin rights.
http://pogostick.net/~pnh/ntpasswd/
http://www.jms1.net/nt-unlock.shtml
http://internetbusinessdaily.net/how-to-hack-a-window-xp-admins-password/
I've tried to set up on 2 other phones, bith with no joy so I'm guessing its the server side rather than the phone.
Is there no way that its anything to do with the ssl certificate? Are they set up company rather than by user? Will my suggestion of putting a certificate on my phone definately not work (if I could even find out how to export it from OWA)?!
I also cant see why the OMA would have been diabled so thinking it must be something else!
Thanks
I share Gooner's concerns and look forward to finding a solution. 1) My company has not yet enabled mobile devices to sync via Outlook Web Access. 2) Blackberry Connect does not yet work on HD2. There is a thread for BBC on this very same forum.
I am confident that a solution will soon emerge for 1) and/or 2).
Audio Oblivion said:
It cant be an SSL Cerificate issue if your Colleague's account works on your device.
Click to expand...
Click to collapse
Well, sometimes you need to install the certificate manually on your device to make it work. That's the case where I work - we use a self-signed certificate.
I use zarafa as a direct replacement for exchange, it syncs my emails,calendars, contacts etc.
It allows push email as well.
Hi JMes
After looking around I have found it appears that there are 2 services that will allow you to sync a mobile device using OWA, even if it is not set up for OMA.
Seven - Currently in beta but others have had success with this service on an HD2. I believe that it will sync Calendar, Tasks and Email.
Emoze - Also allows you to check outlook via OWA and offers a free service or a paid for service. Paid for service allows you to remove the "sent from emoze" tag allows attachemnts to be sent up to 2mb (rather than 100kb). Think it costs 10 euros a year.

Categories

Resources