Hi guys - I think I got a little carried-away cleaning up my storage card, and must have deleted one of my inbox's for comcast.net. Now when I try to readd my pop3 comcast account (which is NOT listed in the "messaging, accounts" folder list, my 8525 pops up a box saying "That name is already assigned to another account. Enger a unique name and try again." There is no account listed at all for "Comcast." The only account I have is for Xpress Mail.
I search the registry for everything I think could work. No luck. Comcast even shows up on my Today screen, when I have Messaging as a Today item. I can't open the Comcast messages, when I click on the "Comcast" reference, though... Nothing happens.
Can anyone assist? Please no hard-reset!
Thanks,
Mitch
I had the same problem. The phantom mailbox is in a mail database somewhere, not the registry, and I used some utility or other to delete it. Sorry to be so vaugue but I did find enough clues to work it out by searching these forums.
mailbox DB
OK - well thanks for the reply - that at least gives me a place to start looking.
thanks again.
There is another solution if you use a backup program with selective restore, just hard reset, restore backup except for mail settings, then redo mail manually.
Or, if you synced with activesync after deleting whatever it is, it may still be in the recycle bin on your pc. Don't know if this would be any good, but maybe worth looking.
Good luck
Here you are:
http://www.pocketpcmag.com/blogs/in...ndowsce_system_databases&more=1&c=1&tb=1&pb=1
This was the article that gave me the clues. You have to be careful of course. I dug around in these folders/db's and deleted references to the phantom mailbox.
Good luck
Related
I just installed the new i-Mate ROM onto my 8125. Everything was going well until I opened Pocket Outlook to read my email and the account was missing from the list! I rebooted, it did not come back. I then went to re-create the account and it told me I couldn't use the name for the account because it was being used by another. But when I go to accounts, it's not listed there. Has anyone had this happen to them? Is there a way to fix this? Thanks.
had same problem;
solution HARD RESET.
Sorry
and deconfigured BT and wifi connections ?¿?
Regards
the file;cemail.vol is corupted and it cannot be deleted belive me i tried
here is what todo;
backup your machine
hard reset then restore it minus the mail folders and the cemail.vol file
that way you only lose settings from the mail folders. better than lose everthing.more informatio hereabout this problem;http://msmobiles.com/f/viewtopic.php?t=7091&sid=5f3039a90fbac525e018ee2bab2e03a4
Thanks guys. I ended up just hard resetting the device and re-creating the mailbox. I think part of it may have had to do with running some of my Cingular Extended ROM CAB files after creating the mailbox. It's been fine since, was a little more selective with the CABs I installed.
I set up one of my email accounts on the MDA which worked fine, then started playing with RegistryWizard (http://forum.xda-developers.com/viewtopic.php?t=39725). I made several tweaks, but I think this is what may have caused the problem:
6. Use different email address in MSN
Registry: HKLM\Software\Microsoft\Pocket MSN
Key: AutoDomain (string)
Value: @hotmail.com (default)
Delete key to use any email address
After I checked this option and rebooted, I deleted the email account in “Messaging”. That is a rather strange sequence of actions, and I messed up something in the process, as after this I started receiving strange messages in my “Text Messages” account (which I cannot delete). The messages are always from “701” (whatever that means). The “To” field shows my phone number, and the body of the message shows the email address of the account that I deleted. The messages do not come to the email account because I deleted it, but they somehow still show up as txt messages.
I looked in the “Messaging” options – the account is not mentioned anywhere anymore, but the messages still come in. Even hard reset did not correct this. When I look in the registry after hard reset, the “@hotmail.com” value is back there (if it was ever gone, I never checked).
I tried searching for the deleted email address with Total Commander, and it does not find anything. Although I am not sure I am doing the search correctly. I search for “myrealbox” or “s-eugene” (which are both parts of my email address), but the Total Commander does not let me put anything into “Containing text:” field, so I may be missing some values in the registry.
I wonder where the device still keeps that email address. I have a backup of my data from before I ever started playing with the registry, but I wanted to avoid restoring it if possible because my current version of appointments and contacts is newer than the backup. Plus, if hard reset did not take care of the problem, will restoring the backup do that?
Hope somebody has some further ideas on how to delete the email account completely. Thank you.
I'm the last person that would probably be able to help, but because you metion text messages, I wonder if you have inadvertantly changed something for msn messenger? It has an option to receive messages as sms in one of the options screens.
Well, there is a checkbox under "MSN Options - SMS" called "If my data connection is temporarily unavailable, use SMS to keep my messages and contacts up-to-date." I do not entirely understand what it means, frankly, but the box is unchecked, anyway.
I guess my pointed question is: what could have screwed up my settings so much that even hard reset does not help eliminate this email account? Yes, I fooled around with registry, but I thought hard reset returns the registry to the original state?
I did not burn a new ROM on it. There is a miniSD card in the device, and there is some information left on it from before the hard reset, but I can't imagine that that can affect things this way.
Any ideas, anyone?
Hi Guys,
My Hermes was replaced by Vodafone as most of the front buttons died after 60 days. As I could not be putting up with reinstalling everything on another 'PDA' yet again, I bought SPB Backup and did a full backup of the old phone and restored it to the new one. Everything works 100% - except:
SPB Diary shows my mail account, called 'PD', but it won't Open it. Messaging doesn't even show the account, but if I try to create a new 'PD' it says that an account with that name already exists, so I guess something is missing or corrupt.
I can create a new mail account with another name, but it nags me that the old data (or part of it) is there 'somewhere' so can anyone point me towards a file/folder/registry entry I can delete to get rid of the duff account.
Many thanks.
PS: Yes, I have posted in the SPB Backup forum but a few others have had similar-ish problem and there's not much in the way of advice.
Try completely cleaning up the e-mail accounts by SKTools 3.x. It will delete all your mail-related stuff (incl. other accounts) so save your stuff first.
Menneisyys said:
Try completely cleaning up the e-mail accounts by SKTools 3.x. It will delete all your mail-related stuff (incl. other accounts) so save your stuff first.
Click to expand...
Click to collapse
wow lol... I have had the same problem and I asked this a million times... LMAO... I will try..
when you say all the accounts do you mean the mms and text message accounts too???
thanks so much... I might be asking for a more in depth tutorial too...
further more this is an issue with spb backup... Huge issue... it is their fault this happened... I am gonna have to contact them about it.
christian15213 said:
wow lol... I have had the same problem and I asked this a million times... LMAO... I will try..
when you say all the accounts do you mean the mms and text message accounts too???
thanks so much... I might be asking for a more in depth tutorial too...
Click to expand...
Click to collapse
There isn't really need for a full tutorial - go to PIM / Delete PIM information, select the name of the mailbox (for example, "mymail") and Delete, followed by Yes / No.
Menneisyys said:
Try completely cleaning up the e-mail accounts by SKTools 3.x. It will delete all your mail-related stuff (incl. other accounts) so save your stuff first.
Click to expand...
Click to collapse
Thanks for that - I will give it a go.
Edit: Well, I downloaded and installed SKLite for WM5 smartphones and it won't run - a window pops up briefly and then closes.
If you're not afraid using the Windows Mobile SDK, see my thread on rapiconfig (http://forum.xda-developers.com/showthread.php?t=283128).
First, you can query information about your accounts.
Then, either try setting the authentication fields, or, use the nocharacteristic element to delete the accounts one by one.
You'll find documentation looking for »nocharacteristic EMAIL2« on MSDN.
I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb
I ran my spb backup and now have 1 extra email that I can't account for.
My gmail account is no longer listed in the messaging area either.
Anyone know how to get rid of the phantom email?
-- edit--
on further research the phone sees the missing gmail account but it's not displaying in messaging. Is there an area in the registry to remove this entry?
I have the same issue, phone can see the gmail account, but it does not show in messaging
I searched my phone's file & reg system and couldnt find anything.. anyone know?
I found some registry settings for gmail, but if I delete them, they just come back after a re-set. If I find anything I will post it here.
from what i can tell it happens when you restore old messages with the new rom version. the only way i was able to get it to go away was to do a hard reset and not restore the text messages.
I am in the same boat with my gmail account after updating to 6.1
Has anyone figured anything out? I have tried everything with the registry and looking though the My Device/Windows/Messages folder, but I haven't had any luck.
I think it has something to do with the cemail file in the windows folder.
Can someone please please help?
There is a program called FixUnreadCount floating around either here or ppcgeeks. I will link to it if I find it otherwise search for it. This usually fixes that problem.
Try searching for the file that ryanbg mentioned on www.pdaphonehome.com under the 6700 forums. I had that issue with my XV-6700 and that program cleared it up.
tried it.. did not work. The file was floating right here on xda..
I now have two phantom e-mail accounts. I'm on a Diamond and used sprite backup, but the problems seem very similar. I'm almost out of ways to write gmail.. Still noone with any clue?
I eventually had to do a hard reset, it was the only way to fix it.
The error isn't in the registry but in the outlook database. I restored the system databases. What I figured happened is that my newly configured email account didn't have the same UID as it did before I created the ROM. So, Outlook has no way to clear the records in that database for that email account that no longer exists. Windows CE or wm5 used to allow you access to those databases, but I don't see anything under Settings for it now. I'm sure there are other programs out there that would work, but you probably took the easiest route. You can do your restore again, just don't restore the system or "other" databases.