Hi Guys,
My Hermes was replaced by Vodafone as most of the front buttons died after 60 days. As I could not be putting up with reinstalling everything on another 'PDA' yet again, I bought SPB Backup and did a full backup of the old phone and restored it to the new one. Everything works 100% - except:
SPB Diary shows my mail account, called 'PD', but it won't Open it. Messaging doesn't even show the account, but if I try to create a new 'PD' it says that an account with that name already exists, so I guess something is missing or corrupt.
I can create a new mail account with another name, but it nags me that the old data (or part of it) is there 'somewhere' so can anyone point me towards a file/folder/registry entry I can delete to get rid of the duff account.
Many thanks.
PS: Yes, I have posted in the SPB Backup forum but a few others have had similar-ish problem and there's not much in the way of advice.
Try completely cleaning up the e-mail accounts by SKTools 3.x. It will delete all your mail-related stuff (incl. other accounts) so save your stuff first.
Menneisyys said:
Try completely cleaning up the e-mail accounts by SKTools 3.x. It will delete all your mail-related stuff (incl. other accounts) so save your stuff first.
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wow lol... I have had the same problem and I asked this a million times... LMAO... I will try..
when you say all the accounts do you mean the mms and text message accounts too???
thanks so much... I might be asking for a more in depth tutorial too...
further more this is an issue with spb backup... Huge issue... it is their fault this happened... I am gonna have to contact them about it.
christian15213 said:
wow lol... I have had the same problem and I asked this a million times... LMAO... I will try..
when you say all the accounts do you mean the mms and text message accounts too???
thanks so much... I might be asking for a more in depth tutorial too...
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There isn't really need for a full tutorial - go to PIM / Delete PIM information, select the name of the mailbox (for example, "mymail") and Delete, followed by Yes / No.
Menneisyys said:
Try completely cleaning up the e-mail accounts by SKTools 3.x. It will delete all your mail-related stuff (incl. other accounts) so save your stuff first.
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Click to collapse
Thanks for that - I will give it a go.
Edit: Well, I downloaded and installed SKLite for WM5 smartphones and it won't run - a window pops up briefly and then closes.
If you're not afraid using the Windows Mobile SDK, see my thread on rapiconfig (http://forum.xda-developers.com/showthread.php?t=283128).
First, you can query information about your accounts.
Then, either try setting the authentication fields, or, use the nocharacteristic element to delete the accounts one by one.
You'll find documentation looking for »nocharacteristic EMAIL2« on MSDN.
Related
I'm with the latest ROM and apart the lack of A2DP it is very good.
Unfortunately I restored (with SPB Backup) some pop accounts that are neither visible to remove, nor available to use (arrrrgggg!!!!)
I only noticed it because: - spb diary shows them
- messaging refuses to create a pop3 with the same name (although it doesn't show it to delete or edit)
I know the detailes are stored in a system db but dbview refuses to cooperate. It only shows MSN database ?!?! with 0 records.
Where shoud I go now. I just want to edit the database and delete those crappy email accounts. Any clues? I'm stuck. I made an hard reset yesterday to install the new ROM. Not in a mood to repeat the thing...
help?
C'mon guys! Any clues? How can I delete those messaging ghost accounts?
I too am having the same problem. Everything mentioned above, plus it's still showing my old e-mail acc'ts (and the unread message count) in the today menu. Any advice?
I wanted to report that I tried an idea; however, it failed. I thought I could use SPB Backup to make a new backup in the device current's state (That is, the e-mail ghosting error) and not include e-mail in this new backup. What I was hoping for was to have the device restor everything else (leaving the e-mail out) and, thus, reset the e-mail. For some reason it didn't. The device loaded perfectly. Even so much that included the ghosting e-mail accounts.
I know this isn't a solution, but maybe someone with some more experience can read something into that.
that solution didn't work because the ghost account info is stored in the system databases.
maybe a solution can be found contacting spb because the OS is not showing it. just spb software. maybe it's tagged for not show in database and spb soft is showing it.
another way is using software to edit system databases but it.s a more risky option. and I don't know what's the best soft to do it.
keep me posted if you find a way to clean/hide those accounts.
I've sent an e-mail to SPB. I'll post their response in this thread. Were you able to add new accounts? I still cannot vía T-Mobile's "Send POP Settings To Phone" tool, nor "Set Up My E-mail" on the phone.
makisupa said:
I've sent an e-mail to SPB. I'll post their response in this thread. Were you able to add new accounts? I still cannot vía T-Mobile's "Send POP Settings To Phone" tool, nor "Set Up My E-mail" on the phone.
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Glad Im not alone! I upgraded to 2.21 and restored my email from 2.17. I think that was issue. I had this happen once before with original OEM ROM upgrade to 2.17 and had to cold boot and start over again. Just too tired.
I hope there is an answer from Spb. thks for emailing them.
Maddogx007 said:
makisupa said:
I've sent an e-mail to SPB. I'll post their response in this thread. Were you able to add new accounts? I still cannot vía T-Mobile's "Send POP Settings To Phone" tool, nor "Set Up My E-mail" on the phone.
Click to expand...
Click to collapse
Glad Im not alone! I upgraded to 2.21 and restored my email from 2.17. I think that was issue. I had this happen once before with original OEM ROM upgrade to 2.17 and had to cold boot and start over again. Just too tired.
I hope there is an answer from Spb. thks for emailing them.
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Click to collapse
I get the feeling that the key thing here is not to restore email from Spb Backup after u just upgraded ROM, like I did to 2.21. Then Diairy would not have email accounts, and u could create new accounts with outlook. I have a 3rd party email editor just incase I need email, but pain in the rear to have to cold boot again. Cause again, this happned to me upgrading from OEM Rom to 2.17. I had to cold boot and start email again.
Hard lesson, hope Spb has an answer.
Maddogx007 said:
Maddogx007 said:
makisupa said:
I've sent an e-mail to SPB. I'll post their response in this thread. Were you able to add new accounts? I still cannot vía T-Mobile's "Send POP Settings To Phone" tool, nor "Set Up My E-mail" on the phone.
Click to expand...
Click to collapse
Glad Im not alone! I upgraded to 2.21 and restored my email from 2.17. I think that was issue. I had this happen once before with original OEM ROM upgrade to 2.17 and had to cold boot and start over again. Just too tired.
I hope there is an answer from Spb. thks for emailing them.
Click to expand...
Click to collapse
I get the feeling that the key thing here is not to restore email from Spb Backup after u just upgraded ROM, like I did to 2.21. Then Diairy would not have email accounts, and u could create new accounts with outlook. I have a 3rd party email editor just incase I need email, but pain in the rear to have to cold boot again. Cause again, this happned to me upgrading from OEM Rom to 2.17. I had to cold boot and start email again.
Hard lesson, hope Spb has an answer.
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I seem to be working on my own problem here, cause no time to wait for answers.
I decided to remove Spb Diary. Now WM5 is not exactly a science when it comes to removing apps, but it did, and several questions poped up in reference to keeping old Diary configuration for future use, i simply said NO. Cause I will re install Diary, and it will pickup contacts and new email accounts, which I will 1st configure with out look now. Better then cold boot bro's.
Well this worked, and oulook popped up and I setup my accounts again. Hard lesson to learn. Next ROM upgrade I will NOT restore my old email accounts before setting them up with outlook, then re installing Diary.
How would I do this??? it is so weird... they just are there on my back up but I can't follow or find any files to them..
Hi,
Removing the account is easy:
Start Pocket Outlook, goto menu - tools - options
You see the list of active accounts, just tap and hold the account you would like to remove and the popup menu pops up. Tap on delete and your account will be deleted.
Hope this helps!
TheMarcello said:
Hi,
Removing the account is easy:
Start Pocket Outlook, goto menu - tools - options
You see the list of active accounts, just tap and hold the account you would like to remove and the popup menu pops up. Tap on delete and your account will be deleted.
Hope this helps!
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Click to collapse
NO NO NO... lol tech support just said the same thing... I can't see them... but they are there because when I put the exact same name it says, "you can't have a duplicate account... AND my PBreeze shows them too... but the only active one are the current ones that I have configured correctly.
when this happened to me, I had to hard reset, then used my latest spb backup to back up everything except the mail stuff, then I recreated my accounts, this was what spb advised me to do and it worked.
Good Luck with this.
marisa4755 said:
when this happened to me, I had to hard reset, then used my latest spb backup to back up everything except the mail stuff, then I recreated my accounts, this was what spb advised me to do and it worked.
Good Luck with this.
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yea, problem is however... that when I first did it I backed up the problem.. LOL... oh geez what an issue... lol I think it is time to start over anyhow.. .
christian15213 said:
yea, problem is however... that when I first did it I backed up the problem.. LOL... oh geez what an issue... lol I think it is time to start over anyhow.. .
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How about:
1) Restore your current backup.
2) Backup your device again missing out the mail stuff
3) Hard reset
4) Restore the new backup
I might have to do this shortly
That's what I ended up doing, it saved me a lot of time as the only thing left to do afterwards was recreate the mail stuff.
Hope it goes OK
marisa4755 said:
That's what I ended up doing, it saved me a lot of time as the only thing left to do afterwards was recreate the mail stuff.
Hope it goes OK
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ahhh. lol, I am a dodo head... I see what you're saying now... yes... I get it... lol hmmm wish I thought of that...
however, did you notice problems whith other things as well... for example I use spbtime and get an error all the time can't exucute spbtime.exe notify or something like that... comes up all the time....
I seem to remember there were a few minor issues, mostly with programs that I had installed to my storage card. I think there were about 2 apps which I had to uninstall and then re-install to get everything back to absolutely perfect. In my case the issues arose because I had sent back my original Vario II to t-mobile (screen alignment probs) and they sent me a new/reconditioned machine in return. Obviously things must have been very slightly different, and this led to the mail problem.
Apparently another thing which is crucial is setting the time/region etc correctly after a hard reset.
You could try an uninstall and then re-install of this particular application, or look on spb's forum and ask for help there, they are very good with most issues that come up.
I saw suggested on one forum that if doing a hard reset and complete re-installation instead of using backup, it's a good idea to do an extra backup at the stage when only really, absolutely crucial tried and tested applications are on, a kind of 'baseline' backup. However, I've never been patient enough to do this myself!
Hi guys - I think I got a little carried-away cleaning up my storage card, and must have deleted one of my inbox's for comcast.net. Now when I try to readd my pop3 comcast account (which is NOT listed in the "messaging, accounts" folder list, my 8525 pops up a box saying "That name is already assigned to another account. Enger a unique name and try again." There is no account listed at all for "Comcast." The only account I have is for Xpress Mail.
I search the registry for everything I think could work. No luck. Comcast even shows up on my Today screen, when I have Messaging as a Today item. I can't open the Comcast messages, when I click on the "Comcast" reference, though... Nothing happens.
Can anyone assist? Please no hard-reset!
Thanks,
Mitch
I had the same problem. The phantom mailbox is in a mail database somewhere, not the registry, and I used some utility or other to delete it. Sorry to be so vaugue but I did find enough clues to work it out by searching these forums.
mailbox DB
OK - well thanks for the reply - that at least gives me a place to start looking.
thanks again.
There is another solution if you use a backup program with selective restore, just hard reset, restore backup except for mail settings, then redo mail manually.
Or, if you synced with activesync after deleting whatever it is, it may still be in the recycle bin on your pc. Don't know if this would be any good, but maybe worth looking.
Good luck
Here you are:
http://www.pocketpcmag.com/blogs/in...ndowsce_system_databases&more=1&c=1&tb=1&pb=1
This was the article that gave me the clues. You have to be careful of course. I dug around in these folders/db's and deleted references to the phantom mailbox.
Good luck
I constantly flash my phone monthly and its a pain in the [email protected]# to setup all 4 of my email accounts. Is there an APP that saves the info and can easily restore every time we flash?
ZzFDKzZ said:
I constantly flash my phone monthly and its a pain in the [email protected]# to setup all 4 of my email accounts. Is there an APP that saves the info and can easily restore every time we flash?
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Click to collapse
What you want to look for is something called RapiConfig
It will get provisioning info, email accounts wifi info from your device and make it into cab files for you.
Got to this thread http://forum.xda-developers.com/showthread.php?t=366337
Then search that thread for RapiConfig. There is a lot of info there but it should get you going.
rgb-rgb said:
What you want to look for is something called RapiConfig
It will get provisioning info, email accounts wifi info from your device and make it into cab files for you.
Got to this thread http://forum.xda-developers.com/showthread.php?t=366337
Then search that thread for RapiConfig. There is a lot of info there but it should get you going.
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Click to collapse
Another option for building the files yourself is here http://forum.ppcgeeks.com/showthread.php?t=113189
I did not know about RapiConfig...I'll check it out as well.
One more option is Makisu, which is a MortScript app for generating XML files with your credentials. I've used it for my email accounts and for storing my wireless network keys. It comes bundled with Sashimi over at winmo-experts.. if youre constantly flashing your phone, its well worth spending a couple hours learning and setting it up
Damn they are all so complicated. Anything simple like PIM Backup?
ZzFDKzZ said:
Damn they are all so complicated. Anything simple like PIM Backup?
Click to expand...
Click to collapse
SPB Backup will backup and restore the PIM data. I've never actually tried to see if it restores the email settings, but I believe that would work. I've used it to restore all the appointments and contacts, but the email accounts were always already on the phone.
It is not free, however.
You can try this also
http://forum.xda-developers.com/showthread.php?t=630094
Had 2 gmail accounts working perfect
All of the sudden they are still in the 'sense' gui.. but not in my email app..
- How do I get them out of the sense gui ??
- I fi (re)create my account it does not work anymore..
Anyone has a solution ???
Txx
The sense part I've solved...
lswaenen said:
The sense part I've solved...
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I've been having the exact same problem. It started soon after (but not immediately) after I did my first hard reset. It was very soon after I gave TProfiler a try (which is now uninstalled). Don't know if the issue is related to either of those things, though.
How did you solve the Sense part of the issue?
Thanks for any info.
Randy
St Louis
Use the attached Program. Copy the exe to your device, start it, select the account to repair, type in the necessary data and click on repair. Your account will be fully visible/restored in sense and WM again so you can use or delete it. Works like a charm had to use it several times till now. The problem often occurs after using a full backup or similar.
Greets
elburna said:
Use the attached Program. Copy the exe to your device, start it, select the account to repair, type in the necessary data and click on repair. Your account will be fully visible/restored in sense and WM again so you can use or delete it. Works like a charm had to use it several times till now. The problem often occurs after using a full backup or similar.
Greets
Click to expand...
Click to collapse
I got the gmail account fixed right up. Thanks. Having trouble finding the right entries for Yahoo, though. The program asks for POP info, but I'm assuming I can enter IMAP info if that's how I set the program up, right?
Much thanks.
Randy
St Louis
randysgym said:
I got the gmail account fixed right up. Thanks. Having trouble finding the right entries for Yahoo, though. The program asks for POP info, but I'm assuming I can enter IMAP info if that's how I set the program up, right?
Much thanks.
Randy
St Louis
Click to expand...
Click to collapse
Usually u just need to fill in the first informations (username, password). Most of the other settings should still be stored in the account so that you dont need to fill them in again.
Greets
Sorry for the late reply..
What I did was
goto email tab in sense..
Account management.. delete the accounts there
add them again.. everything ok ..
(until now)...