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Vario II (Hermes) Camera Problems - Line

My T-Mobile MDA Vario II (HTC Hermes) is less than 1 month old and the camera plonks a line halfway across the image (see attached). I am certain that when I first used the device this didn't happen but I can't be sure.
I've searched the forums both here www.modaco.com and www.4winmobile.com and I can't find any clue to what this is. I've also tried using CoolCamera and that gives the same results. I'm starting to suspect that this is a duff unit but before I start the returns process (something I am not keen on doing have just got the device to my liking) I thought I would check if anyone else has had this issue.
FYI the SN of the device starts HT648F and other than the stylus being a bit stiff there is no other problems.

This may sound like an obvious suggestion, but have you checked that the lense doesn't have a hairline crack in it as this could cause this kind of problem. I am sure this is probably the first thing you checked but thought it was worth mentioning. Does the line appear on the screen when previewing before capturing an image?

An interesting suggestion, It does appear on the preview but I can't see anything obvious and it happens on both the normal and close up views. As the close up rotates the lens, the line is perfectly striaight and in exactly the same place on all views leads me to suspect that there is a duff connection at the pixels row within the camera itself.
Oh well I think it's time to visit the T-Mobile store I got it from and have a friendly chat - good job I have time this weekend to rebuild.

Phone now returned to t-mobile on their 28day faulty phone guarantee. Was an incredably painless exercise and the camera now works fine. Since they swapped box for box and asked if I wanted to use the charged battery which I did. I got home to find they forgot to take the new one out of the new box so I now have 2 !! I even got a much newer serial number HT704F.
Provided this new one keeps going I am a happy boy !!

Glad it worked out okay .. I too had to exchange my first Vario 2 with Tmobile because I had the screen alignment problem and they were really helpful ... straight swap the day after I reported the problem. I was pleasantly surprised at the service I received

another solution?
I have this problem now also and I don't want to send my device to T-Mobile for repairing because I bought it from an agency and it takes them round 3 months for repairing. is there any other way to fix this problem?
I tried another build of the camera software but it didn't help.
here is a sample picture with the line

This may be caused by a poor connection. The camera has a push on connector that can work loose. See here:
http://forum.xda-developers.com/showthread.php?t=356380
Of course re-seating that connector would void any warranty you may have!
Mike

mikechannon said:
This may be caused by a poor connection. The camera has a push on connector that can work loose. See here:
http://forum.xda-developers.com/showthread.php?t=356380
Of course re-seating that connector would void any warranty you may have!
Mike
Click to expand...
Click to collapse
thank you lots MikeShannon, you've been a lot of help to everybody here... I have now another reason to screw off my device (stylus and camera)
thank you!

Defective Unit? Pls advise

Hi Guys!
My TyTn is acting strangely. In use, the display is first pixelating, getting lines (noise pixels as well), and then fading to completely white. When so it doesn't responde to anything anymore. So a soft reset is needed.....
Also the ringtone when called, is 'out of tune', like a old record player when you push your finger on the record.. LOL
Before I send it back to have it fixed by HTC, do you guys have any idea whats wrong, and maybe even a tip to help me fix this myself?
Tried numerous soft resets, hard reset, and a reinstall of the original WM6 rom (in Dutch).
Did not install any new programs lately, or did change anything on the unit...
Don't want to miss my TyTn... so hate to send it away... as many of you I am hooked badly to my beloved digital companion
Greetzz Antal

It acts like hardware incompatible.
How about flashing with WM6 English version.
I don't think it is software problem.

I agree, not likely to be software. It did not get dropped or take a knock did it?
The two issues of pixelation/white screen may, if you are lucky, just be a connector thats loose. The sound I think is unrelated but again sounds like a poor connection at the white rear speaker connector block - not uncommon.
Both of the above could be caused by a sharp knock. There have also been cases of poor battery connections causing problems.
If you have a warranty use it. If not you can follow the dismantling guides or service manual to dismantle - check connections and re-assemble. Be prepared though, that sending it in might still be required!!
Mike

Will send it in
Hi Guys, Thanks fr your replies.
I will take the unit back to the store today.
I am not aware that I bumped it, or neither it has dropped. May be a connection that was allready quite loose to begin with. Lets see what HTC and the store will tell me
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..

Antal said:
Strange thing is, that without my sim in it, and not using it, it stays normal... Have put it aside, and used a very old phone instead, and it is still normal..
Click to expand...
Click to collapse
Mmmm... that's important information and changes things a bit. Could be a sim card contact or something about the sim. Anyway it tends to suggest that other thoughts about hardware issues may not be correct!
Hope you find the answer at the store.
Mike

Qtek 9100 - Mic & speaker dead, for the 2nd time

Hello all!
First, thanks for an awesome forum! It has both helped me tweak my Wizard, and also get help when I have needed it.
Well, I have no choice now but to ask here. Last autumn, my warranty was almost up, and a wierd problem presented itself. The mic and speaker suddenly just stopped working! The sidespeakers still work, I think, because the phone rings when someone calls me. But the caller can't hear me, and I can't hear the caller. And there isn't a hint of sound in it, no static or noise, there simply is nothing.
As there were only a few days before the 2 year warranty was up, I ran to my dealer and turned it in. A few weeks later, the phone returned, working again. But now that I come to think about it, I don't remember if I got a replacement or if they actually repaired it... It looked a little like they handled it rough though, maybe it was another phone... Well, that's not important right now.
The same thing has happened again! Summary:
1. Mic & phonespeaker dead
2. Stereo speakers work under certain conditions
3. Wired headset that came with the phone works, both for calling and media
So it seems like a hardware problem. Please note, although I downgraded the phone to original, official Swedish Qtek 9100 ROM, it has been thoroughly tweaked and upgraded to a number of different WM6 ROMs - but all that has been working beatifully!
Still, what are the odds for the mic&speaker dying twice in a row, on different phones (i think the present one is a replacement)?!?
Question: Does anyone recognize this? Is there a possibility that it is software related, and maybe fixable? I have searched both the web and these forums but haven't really found any information on it.
ANY input would be greatly appreciated!
Additional information:
Qtek 9100 (Swedish), G3 model, WM6 upgrade successful (unlocked)
EDIT: There are no system sounds, which is wierd, because the phone can still ring. I thought the system sounds came from the stereo speakers on the sides of the device?

Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .

epatnor said:
Hello all!
It is a glorious day to be alive!!! Or to have a fully functional Wizard, at least!
Lol - my topic isn't very old, and i reply to it myself with a solution (?). I Googled after the Wizard service manual, and found it right here on Xda .
In all honesty, i didn't do all that much. I just followed the disassembly instructions of the wizard about half-way through, to the point where you get down to the back of the motherboard. I poked and fiddled enough to locate the mic assembly, only to discover that the mic is soldered to the mainboard of the phone. So, i figured i'd just leave it be, because if the mic is really broken the motherboard needs to be repleaced, or a replacement mic needs to be soldered on there.
After removing A LOT of dust in there (honestly, i think the service center that had my device last time wasn't very careful with anything, even a screw was missing! ), i reassembled it. The flat cable running to the keyboard was also a little skewed, but that may have been me, anyway i corrected it too. Same with the speakers.
Long story short, after successfully reassmbling the phone, i fired it up, called my home phone and voila! I works!
Not much of a fix, as i don't really know what i did exactly, but dust, dirt and some bad connections/soldering may have benn the culprit.
All in all, i'm very pleased with my afternoon here. Thanks for stopping by .
Click to expand...
Click to collapse
hi epatnor,
I think the problem with your phone was a stucked microswitch in the 2,5 mm connector for the headset. I read about it here in the forum. Sometimes the switch stays in the closed position and the phone still thinks the headset is connected. Thats why all the sound is sent to the not connected headset and therefor your phone seems to be not working (unless you connect the headset)...
But removing the dust is for sure not a bad thing...
For the next time: I think there was an easier solution for this problem than disassembling your phone...
regards
huibuh_1

Thanks huibuh_1,
Yes this was probably not the smoothest way of "fixing" it. That said, the stucked microswitch theory would actually fit my problem well - I can see now that the exact problem I was having would arise if such a switch was indeed stuck.
However, I think that the problem would be more intermittent since I actually use that port now and then - especially since it's the only way to talk (besides using a bluetooth headset that is). And since I connect the wired headset now and again the switch is used and moved, I suspect that this would result in the speaker/mic coming online again maybe..? Temporarily at least?
All the same, thanks for replying - this might happen again and with your information I'm better prepared for it!

O2 XDA IIS Bluetooth Problem

I've been using a Blue Angel (SX66 Model PH20B1) for years. Bluetooth including A2DP has worked well with this phone in both WM2003 and WM6.1.
I just bought an new O2 XDA IIS (Model PH20B). I flashed it with the same WM6.1 19701 DVH ROM. XDA IIs Bluetooth works only when the BT device is about 6 inches away from the device.
Two different BT headsets work up to 3 feet from the SX66. The only thing I can think is the O2 XDA IIs has BT radio which is either not as good as the SX66 or is broken.
Can anyone tell me if they have had similar problems with the XDA IIs?
Thanks,

Since I upgraded my BA (XDA IIs) to WM2005 onward, both my hand-free and Stereo headsets work poorly, I gave up on that quite sometime ago.

my ba is a t-mobile mda iii and with me the bt problem with handsfrees started in wm2003se, i don't know how it happened. maybe i had crappy handsfrees, but the connection was hardly stabile and only in a distance of maximally 10", so i couldn't even carry the phone in my pocket while phoning (and isn't that the general idea of a handsfree?) but for file transfer with mobile phones for instance i can have stable and rather fast (20kb/sec) connections. still i wonder how people use a2dp stereo headsets with the ba. apparently headsets in general work poorly, and with the old bt1.1 or 1.2 connections and a data rate like 20kbit it wouldn't be possible to transfer mp3 (>160kbit)data in realtime to any device. i am glad with wm6.5 xplode the bt works at all, after it gave up on me on wm6.5 sun_dream. i can hardly get the device to connect to my pc via bt, but at least obex file transfer with "normal" mobile phones works most of the time, and that is the most important service to me, sending/receiving mp3s or pics, so i wouldn't complain

Chef_Tony & Imatrix:
Thanks for the replies. As I said in my post, I've been using a Siemens Branded SX66 for two years. It works marvelously with my Motorola S9 and BlueTake I-Phono A2DP headsets. It works up to several feet away. It has worked well with every all the WM6.1 ROMs I've tried. It even works from 3 feet to 6 feet away. The sound is clear with no skipping. The remote controls work and everything.
I was spoiled with the SX66 but wanted one in black with a camera so I bought an O2 XDA IIs which is a few years old but which had not been used. The thing works great but the bluetooth is absolutely worthless. Sounds like you both have the same problem.
There may be a hardware difference between the XDA IIs and the SX66. Perhaps the SX66 has slightly newer or better hardware. I may have to flash back to WM2003 and see if the Bluetooth works if not, I'm returning it.

probably the same thing as with the displays, its basicly the same model, but there are differences in manufacturers of certain sub models.
plus theoretically you could even put in a camera youself, since camera_detect and all the connectors are there. while having it opened, the case could be changed, too. but why bother buying expensive spare parts, when you can buy a newish device for, say 50$.

Chef_Tony said:
probably the same thing as with the displays, its basicly the same model, but there are differences in manufacturers of certain sub models.
plus theoretically you could even put in a camera youself, since camera_detect and all the connectors are there. while having it opened, the case could be changed, too. but why bother buying expensive spare parts, when you can buy a newish device for, say 50$.
Click to expand...
Click to collapse
My apologies for my silly question, but I'm almost sure that I misunderstood you. What model is newer style and includes cam? I can live with the BT issues, but its so hard to live without a cam on my phone . Also, I'd like to mention of an option I found on Ebay and use on daily basis. There are 2 phones... One made by Panasonic known as "Link-to-cell" and one made by GE known as "Cell Fusion". These are wireless home phones with BT capability. All you do is set it up and when you get home, you place your BA near the home phone and bingo... now you can use the home phone as a BT Extender all around the house. And best of all... You don't need to have a home phone line to use it, but if you do, it'll tell you when its a call from the Cell or a call from the home line. And you can connect up to 2 cell phones to the setup. I tried both, the Panasonic has less features, but better reception, better voice quality and higher incall volume. The GE has better features, higher speakerphone volume and longer lasting batteries(3 cell vrs 2 cell).
Edit: I had seen the cam's being sold on E-Bay. When I decided to get one, they don't offer them anymore. Any idea where to get one?

Chef_Tony said:
probably the same thing as with the displays, its basicly the same model, but there are differences in manufacturers of certain sub models.
plus theoretically you could even put in a camera youself, since camera_detect and all the connectors are there. while having it opened, the case could be changed, too. but why bother buying expensive spare parts, when you can buy a newish device for, say 50$.
Click to expand...
Click to collapse
Well now it's all a moot issue. The phones screen flickered and then went grey. I cannot even get to the multi-colored screen after a reset. It's like something just shorted out. I've always wanted one of these Black XDA IIs. I'm pretty disappointed. I may just have to get a new case for my SX66. At least the BT works well.

@markanthonpy:
what i meant was, that it doesn't matter what model you have they are always ready to run a camera, the connectors on the mainboard are there and there is a tiny prog called camera_detect that runs automatically every time you soft reset your device that detects whether you have a cam installed and maps the cam/wmp button to the cam app, which by the way, makes it rather impossible for users of devices with a camera to map the cam button to anything else.
@rambo6
since i assume you haven't made any changes to the hardware yet, try hard resetting your device before blaming the hardware. remember: with a cooked rom, the hard reset is not done by pressing reset and power, but you also have to clean the hive, so press reset+power, then immendiately press record and wmp/cam to access the menu and change the options to "no" "yes" "yes", of course only if that time you get as far as that, which requires the 4colored screen. good luck with that. if all that doesn't work i would actually go the way you suggested, return it, and "upgrade" your sx66 by changing the case and maybe adding a camera yourself, instructions to do so can be found in the wiki

Chef_Tony said:
@markanthonpy:
what i meant was, that it doesn't matter what model you have they are always ready to run a camera, the connectors on the mainboard are there and there is a tiny prog called camera_detect that runs automatically every time you soft reset your device that detects whether you have a cam installed and maps the cam/wmp button to the cam app, which by the way, makes it rather impossible for users of devices with a camera to map the cam button to anything else.
Click to expand...
Click to collapse
If you erase camera_detect from startup, you'll be able to change button assignment.
Chef_Tony said:
@rambo6
since i assume you haven't made any changes to the hardware yet, try hard resetting your device before blaming the hardware. remember: with a cooked rom, the hard reset is not done by pressing reset and power, but you also have to clean the hive, so press reset+power, then immendiately press record and wmp/cam to access the menu and change the options to "no" "yes" "yes", of course only if that time you get as far as that, which requires the 4colored screen. good luck with that. if all that doesn't work i would actually go the way you suggested, return it, and "upgrade" your sx66 by changing the case and maybe adding a camera yourself, instructions to do so can be found in the wiki
Click to expand...
Click to collapse
If I am reading correctly, he cannot even get to the RGB screen, which means that he might actually have a hardware problem.

@rambo6
since i assume you haven't made any changes to the hardware yet, try hard resetting your device before blaming the hardware. remember: with a cooked rom, the hard reset is not done by pressing reset and power, but you also have to clean the hive, so press reset+power, then immendiately press record and wmp/cam to access the menu and change the options to "no" "yes" "yes", of course only if that time you get as far as that, which requires the 4colored screen. good luck with that. if all that doesn't work i would actually go the way you suggested, return it, and "upgrade" your sx66 by changing the case and maybe adding a camera yourself, instructions to do so can be found in the wiki[/QUOTE]
Chef_Tony:
Thanks for the advice, but this is my third BA and I've flashed literally tens or hundreds of ROMs and am familiar with the hard reset method. My screen went grey while I was browsing the web. I cannot get it back to the multicolored screen at all. Nor can I get it to the screen to re-flash the device. The screen is just grey and when it's turned on, it's a lighter grey. There's something terribly wrong with the hardware.
I think I'm going to get a new case for my sx66 and try to put a camera in it just for kicks. I have four other HTC devices, but I still like the BA for cruising the at home. I cannot wait for the HTC Rhodium or SuperStar or both.

umm can I suggest trying something very silly? even if you don't see anything, could you try to make a phone call or perhaps, just redial last call you had made. Actually, don't even need to do that, how about turn it on and call your phone. I'm just curious to know if behind the grey screen, the phone is up n running. Perhaps, a bad LCD, connection or cable? I would think you tried this already, but wouldn't hurt to know.

markanthonypr said:
umm can I suggest trying something very silly? even if you don't see anything, could you try to make a phone call or perhaps, just redial last call you had made. Actually, don't even need to do that, how about turn it on and call your phone. I'm just curious to know if behind the grey screen, the phone is up n running. Perhaps, a bad LCD, connection or cable? I would think you tried this already, but wouldn't hurt to know.
Click to expand...
Click to collapse
Good suggestion. The phone still works. At least it can accept an incoming call. I'm pretty sure its a display connection for something. If I take it apart, I'm stuck with the device, so I'm sending it back.

Well I returned the XDA IIs for a refund. I'm guessing that the XDA IIs has an inferior BT radio. I compared the Guts of the SX66 (Siemens Branded BA) and the XDA IIs. They look quite different.
So I found a camera module on Ebay and also a new back cover. I installed it on the BA SX66 and it every thing works great. I can listen to music streamed to my Moto S9 or Iphono headsets from about 3 feet. Works great.
My BA still rocks.

rambo6 said:
Well I returned the XDA IIs for a refund. I'm guessing that the XDA IIs has an inferior BT radio. I compared the Guts of the SX66 (Siemens Branded BA) and the XDA IIs. They look quite different.
So I found a camera module on Ebay and also a new back cover. I installed it on the BA SX66 and it every thing works great. I can listen to music streamed to my Moto S9 or Iphono headsets from about 3 feet. Works great.
My BA still rocks.
Click to expand...
Click to collapse
Where did you find the Camera Module? I've searched all over and haven't found one yet.

Try ebay. See if this link works.
http://shop.ebay.com/items/_W0QQ_dm...286.m270.l1313&_odkw=htc+blue+angel&_osacat=0
The camera was only $15.99 US, but then you need a new back cover. I had to buy an HTC IIs complete case for $45.00. I'm still glad I did it. It works great.

Dropped my att 8525 and now it doesn't get a signal?

I was riding my bike home when i noticed that my phone was kinda getting uncomfy in my pocket. I stuff it in my jacket and it falls out through a hole in the bottom. The screen cracked and got traces on it so i need to replace the LCD but i can't make calls or text anymore/ use the internet. I also did a hard reset which did nothing. I can not open the phone to even press a number! Everything else including the camera works fine (besides LCD which was mentioned earlier). Please help, it was a great phone and was real nice. Feel free to ask about the phone.

mine had a similar problem. Soft reset seemed to help. If that does not work you could try re-flashing the radio ROM.

Hopefully you haven't cracked or brocken the bracket the antenna clips into. If you have then you may as well save your money and get a new phone....
You could open up to see, heres a guide to open it - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
Cheers...

where could i reflash the radio rom (immidiatley when i dropped it it broke) in case that helps

I know how to (open) the phone, i mean i can't open the program phone to call. I also can't open sim manager.

ZZsk8erZZ said:
I know how to (open) the phone, i mean i can't open the program phone to call. I also can't open sim manager.
Click to expand...
Click to collapse
Does your phone show "No GSM" when booting? Is it also the case that you can't view the IMEI, nor you are able to access the phone settings?
If so, I'm afraid we're in the same boat with a faulty radio chipset. In the best case, resoldering the radio-chip in a repair shop might fix the problem. In the worst case, motherboard replacement will be needed.