Hi,
I have MDA Vario version of HTC Wizard.
After a ROM upgrade (to version 2.21.2.11) I have the following problem :
If I set AlwaysOn=1 in the registry, then GPRS is always connected as it should be - but when the device goes out of standby (by pressing (I) button or by an incoming call/message), the keyboard and touch screen do not respond for 10-20s. I can hear beeps when pressing keys but nothing happens (e.g. I cannot pick up a call...). After an annoying while, everything goes back to normal until a next standby-wake up cycle.
I've re-flashed the device with my operator ROM three times already, no other programs are installed (except customization stuff) and still have the same problem.
Before I decide to use some custom ROM, I'd rather try to find some other solution...
Any idea ?
regards
Maciek
AHHH me too
same setting applied and now i can i get a white screen after the tmob boot screen. when i call my phone it dosnt ring but the send & end buttons light up. the green signal indicator light is on too, and thats it. it also sleeps after a few min like normal, but the when i wake it up, the signal light is flashing but the backlight is not on. i really want to figure out how to put a txt file in the root of a card with instructions ot reinstall the backup reg i have. or get an activesync of my favs, list of apps, and outlook. any thoughts would be appreciated.....its my first ppc/wm device (xircom rex 6k --> handera 330 --> sharp zaurus 5500sl --> sharp zaurus 6000l --> HTC Wizard/T-mobile MDA Vario).
Resurrection
Hi - I am having a problem almost identical to the one in the first post. when my phone is in standby something happens which means it does not respond when turned on for about 20seconds, although it will anser a call. it's very annoying if you want to add a date quickly or send a text.
I have turned off gprs always on, removed any storage card plugins, and changed exchange server to only sync the last 3 days instead of everything. I am really a bit confused as tbis problem has only come about since I installed the tmob 2.26 rom and latest uk radio (after unlocking my phone) my phone previously worked fine with the current uk rom but was very slow toboot up. I don't really want to downgrade but i'm not seeing much option rihgt now. did anyone ever solve this?
any help greatly appreciated.
I am not really sure if this is a result of the GPRS ALWAYS ON settings - it just does not look that way!
I had a similar problem without having GPRS always turned on. After I reflashed the phone with exactly the same ROM again everything works fine. Did you booth install the CUSTOM ROM integrated in the flashed ROM as well or did you perform a SOFT RESET before it could install? The reason I ask is because of I think the problem is in the way how the WIZ writes / adds contents to the REGISTRY. It might have been that you resetted the device a bit too fast after HARD RESET or REFLASH and some of your REGISTRY KEYS are messed up!
If you have the possibility to perform a HARD RESET or REFLASH of your device: please try it and see if the problem persists! But please do not reload a backup afterwards because it would import also the faulty registry again ...
Please post your results afterwards, so, others would have a solution in future!
will give that a shot, although I did a completely clean install on this phone - no imported backups etc... is there any tool that can reset my registry to default settings?
the_angry_monkey said:
... is there any tool that can reset my registry to default settings?
Click to expand...
Click to collapse
Not really!
Depending on your phones ROM and CUSTOM ROM your registry will differ from others anyway, so, the only one way to get a 'default registry' is to perform a hard reset.
Related
Hi Guys,
was wondering if any of you had seen this happening, or knew how to fix it..
occasionally, like once every two days or so, my pda2 will just not turn on again after it's turned off (put in standby). the only way to turn it back on is to press the reset button. it still seems that the radio is working when its in this state, as if i make a call to the pda, the phone im ringing from rings and rings, but the pda just stays silent, and if i put the pda up to a speaker i can hear the "da dada da da" noises that mean phone radio activity. also if i put the pda in a cradle when its in this state, the battery indicator light on the pda will turn on as if its charging..
i can almost live with the short battery life, but the phone freezing when its turned off i can't. i've tried a hard reset.. to no avail.
any ideas?
Hey ow, what have you got running that could cause it? Any 3rd party bits and pieces?
Kevin
hi kevin.
thats exactly the path im taking now. i have hard reset my device again, and have loaded NOTHING on to it, i reset it before it could install the extRom stuff, and i've only changed settings like vibrate on ring, and regional settings, etc. i haven't even active sync'd it. so far so good (touch wood)
programs i had loaded before:
intellisync (automatically connected to grps if not cradled)
small menu
kbattery
tAgenda (not fully compatible with 2003 SE, but seemed to generally work ok)
worldmate 2004 pro v1.0 (not fully compatible with 2003 SE, but seemed to generally work ok
and thats all i think. i have my suspicions with intellisync..
Hi there
Mine did the very same thing a few times but i just reset it and carried on ...
id recommend upgrading to the newer I-Mate ROM as its more stable, just be prepared to fart about a bit to sort the country code errors and such.
In fact ... i camt remember the last time mine crashed after ive installed the new ROM.
my device came with the rom dated 1/27/05, which is the latest i believe... ?
well, i think i've figured out what causes the problem, thought i might as well give an answer incase anyone else has this prob.
for me appears to happen when GPRS is enabled and i turn the phone off. gprs is turned on in the first place by intellisync, which sync's my email, calander, todo's and contacts with lotus notes. however i tried enabling gprs manually, waited until intellisync sync'd itself, then turned the pda off and went to lunch. after lunch it was frozen again.. i did turn it on at the start of lunch to check the time, and i assume at that point it hadn't tried to do an update, but probably sometime after that and before it froze i would assume it had tried to sync itself.. i guess the next thing to test is if i can just leave gprs on (making sure it doesn't try to do anything) and see how things go.
Hi all!
With the latest Dopod's ROM it was nice for the first month, but now I have strange behaviour.
Sometimes the device does not return from standby/suspend mode. It does nothing at all if I press the power button. The LEDs are blinking as usual and if I call my mobile from other phone, I got no answer signal, whi my Prophet does not ring at all, means that GSM part works. Any alarmas and notifications fails to appear, as well.
I noticed, that the prsence of any extra unclosed applications increases the chance to hang. So far, I have no idea how to workaround it...
Any ideas? Is someone have the same problem?
It happens to me with my JAMin with both the old and the new WWE rom. somebody exolain it with the backlight settings, but nobody really understand why it happen
Someone alse have this problem?
I also had this issue for a time. I performed a hard reset and it stopped happening, so I am going to assume that it probably had something to do with some of the software that I had installed on it. My money is on SPB PocketPlus. I've not installed it since the hard reset and it hasn't happened since.
Any extra ideas?
I have the same behaviour since the very first day i upgraded to the latest rom.
I find that it happens regularly if it does, meaning you soft reset the device to get access again and then sure enough one hour later again the same behaviour. I have been on travel the last weeks, where i did not have a chance to sync the device and I have not experienced this behaviour at that time.
Maybe it has something to do with the Sync Process.
I hope we can dig into this a little more because it is really annoying. Especially if you consider that the phone does not ring anymore so you never know if someone calls or not.
Cheers Ulf
Password?
Have you set a password on your phone? If so, then remove the password and see if it makes a difference.
Yes I use the Password Funtcion on the PDA part and also for the SIM card.
I will try to turn off the PDA password and see what happens.
I keep you posted.
Thanks for the suggestion.
Ulf
___________________________
Dopod 818pro
Hi All,
turning off the PIN function has solved the problem. The effect is reproducible.
Raised a next question though:How to protect from your wife sniffing into your private appointments without using the PIN?
Gruss Ulf
I have no used any passwords, but has the problem. I've noticed that it happens when the phone is charging. But not only that.
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
thycpt737 said:
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
Click to expand...
Click to collapse
Thanks great, so far it helps. If I got the bug agait - I will post. BTW, on the Dopopd's 2.15 it is the only reason for softreset, all the rest works fine!
I have the same problem with prophet touch IX and VIII.
Sometimes, after the device was set to standby (or the display was disabled after some minutes), I can't enable it by pressing the powerbutton.
It seems to have contact to the GSM net (you can call the phone, but it won't ring).
ActiveSync also recognizes the phone, but won't connect.
Maybe this happens less often with battery ~70-100%, but I'm not sure.
The problem occured some weeks after installing Touch IX, and didn't disappear after changing to Touch VIII.
With pdaviet 6, there wasn't anything like this (only the known bootscreen-freeze-problem).
Any ideas?
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Everyone,
I have a strange problem with my prophet, I have tried about 3 diff wm6 roms so far from this site.
And once flashed my phone randomly seems to wake up.
The screen will flash and turn on for now apparent reason.
Any thoughts?
My mate who has a wizard has the same problem.
cheers,
Mike.
Could it simply be the active sync error (it keeps automatically starting up)?
If so, just do this:
Open Activesync on your device and tap on Menu>Add Server Source. Add any info to create a fake server sync. After that is complete go to Menu>Schedule and change the two dropdowns to "Manual" and tap "ok" at the top right. You can now go to Menu>Options and delete the Exchange Server setting you just added.
I have the same problem since I installed WM6 Underground yesterday.
I've tried your solution but it doesnt work (it still occurs after a soft reset).
Anyone else has a solution? This is so annoying
Try locking the device
I have noticed the same thing but it's going away if I'm locking the phone (only the power button remaining enabled).
yes this is happening for me using the ASERG 3.12 WM5 ROM.
It's really irritating as it seriously drains the battery. Went down about 30% last night.
Also waking up means running all sorts when the phone is in my pocket.
Short battery life causes me big problems as I travel a lot......
I'm thinking of going back to one of the less troublesome WM5 ROMS. I gave up with WM6 due to the loss of BT, GPRS and Wifi settings after a soft reset.
I'm sure one of the geniuses will fix all these issues soon.
cheers!
this has been fixed - http://forum.xda-developers.com/showthread.php?t=299069
Your waking up problem could be an faulty radio side-effect, it thinks it is receiving a call or sms and wakes up.
The most reliable radio rom right now is 2.61.21. You can upgrade to that without losing any data, and it fixes all call and sms, BT and Wifi issues. I applied that to a Jester's WM5 and solved all my problems plus got a better battery life.
Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock
What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak
is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK
nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,
Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.
I would try to uninstall batterystatus had the issue too had to do hardreset.
The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?
Hi, I have the same problem as you (the first one only).
Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.
exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.
hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU
do you have bandswitch installed?
your is a software installed problem mate!
Report here all software installed, bye
Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...
same with my device, I think DirectPush is the reason. Can somebody else confirm?
You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.
Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...
Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".
Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.
Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks
Hello all,
First let me say that i have searched hight and low for some info about this but didn't get anything (not just on this site but the internet in general).
I bought a t-mobile UK HD2 and have used HardSPL to flash stock HTC ROM 1.66.405.2 from the HTC website - so far so good...
Now I have two issues:
First - when i first turn on the phone i didn't get the "welcome wizard" that normally sets up the connections and email accounts etc... Its like the first run screen is hidden and never completes, when I turn off the phone you can briefly see the "learn about the on-screen keyboard" wizard as Manilla closes
Second - each time i restart the phone it turns on the wifi, even when i specifically turned it off.
My thoughts are that the startup wizard never finishes so there are some settings that don't retain each reboot?
I have tried several hard reboots, and used Task29 to format and re-install the rom from scratch, the connection autosetup isn't such a big deal for me as i can run them manually however this phone is mean to be going to my brother and i don't want him to have any problems in future if he has to reset it...
Anyone see this before or have any suggestions?
Bibble said:
Hello all,
First let me say that i have searched hight and low for some info about this but didn't get anything (not just on this site but the internet in general).
I bought a t-mobile UK HD2 and have used HardSPL to flash stock HTC ROM 1.66.405.2 from the HTC website - so far so good...
Now I have two issues:
First - when i first turn on the phone i didn't get the "welcome wizard" that normally sets up the connections and email accounts etc... Its like the first run screen is hidden and never completes, when I turn off the phone you can briefly see the "learn about the on-screen keyboard" wizard as Manilla closes
Second - each time i restart the phone it turns on the wifi, even when i specifically turned it off.
My thoughts are that the startup wizard never finishes so there are some settings that don't retain each reboot?
I have tried several hard reboots, and used Task29 to format and re-install the rom from scratch, the connection autosetup isn't such a big deal for me as i can run them manually however this phone is mean to be going to my brother and i don't want him to have any problems in future if he has to reset it...
Anyone see this before or have any suggestions?
Click to expand...
Click to collapse
Go into comm manager and switch the phone to off wait about a minute then switch it back on again, the setup wizard should appear after that.
Superb thank you,
Fixed on both counts! Is this quite a well know issue then?
Ta
iang123 said:
Go into comm manager and switch the phone to off wait about a minute then switch it back on again, the setup wizard should appear after that.
Click to expand...
Click to collapse
Lol, wow, I was having that problem and just gave up and flashed a cooked rom, didn't bother to ask for a solution. Thanks for posting this
Dizzle said:
Lol, wow, I was having that problem and just gave up and flashed a cooked rom, didn't bother to ask for a solution. Thanks for posting this
Click to expand...
Click to collapse
Na, to be honest I found it by pure fluke! ha ha
Cheers
Ian
Same here. I found the solution completely by accident but the start wizard being hidden in the background was really starting to annoy me. Glad it's sorted now.
DC
Just switching on airplane mode also brings the wizard on top so you can compleate it.
i had same problems and stumbled over this, great help.. thanks!