I've been running a custom rom on my MDA purchased from T-Mobile for about 5 months now. I don't know if this is a software issue or hardware, but my touch screen will ONLY work when the phone is in landscape mode (with the keyboard retracted).
I tried a hard reset and I still have the same issue. When the phone initially booted up from the hard reset I had to even pull the keyboard out to do the screen alignment because the phone doesn't respond to any touch screen when in portrait mode. However, there has been a few times where it didn't respond in landscape or portrait mode, but this is rare.
Basic problem... touch screen working in landscape, not in portrait mode... running a 2.26 custom rom....
ANY ideas are greatly appreciated as I'm desperate at this point. THANK YOU ALL!
p.s.
ROM Version: 2.26.10.2 WWE
ROM date: 06-07-06
Radio Version: 02.25.11
Protocol Version: 4.1.13.12
My two cents
There is no way to know for sure. One thing you could do is go back to its original stock rom. If it still has the same problem, then try to get it replaced under its warranty if you have one. If not, I would go all the way down to the button rom. Then go to a stock rom to see if that helps. Oh yeah, I think the first thing I would do is slide out the keyboard and make sure there is not any crap up in there that is keeping the phone from sensing when the keyboard is pushed in.
Hopefully some part of my rambling will be helpful.
thanks for the suggestions... unfortunately i tried them all and no good results... anyone else? i'm dying to get this thing working properly
i have intermitent screen ribbon cable which means i have to open keyboard for touch screen to work! i will have to dismantle to check ribbon connectors, will let you know what i find
Related
So I am having to flash back to a previous version due to some issues with the camera and battery.
Flash back to a Telstra official ROM from HTC website - it installed fine - however when it goes to the 'align screen' it doesn't register any taps at all.
If I try to reflash with an older original rom it comes up with a connection error
Any ideas?
--- Update ---
I have updated to the original stock rom for Telstra + original SPL 1.15 - when I boot however it does the 'first time setup' - and the align screen comes up - if I 'rub' my finger around the location it will move - but no single tap works - after going through the five spots - it will just then loop again... really frustrating!
Similar symptoms
After updating my touch HD I noticed a similar effect. When my phone was new the screen align requested 5 taps then proceeded, however after flashing to newer ROMs the screen align intermittently repeats itself.
I've found however that it suceeds more often (and quicker) when I use the stylus to tap the center of each cross and make sure each of my taps are 'long-holds' (like when holding the 'tap' for the context menu).
I have put it down to an update perhaps trying to more accurately align the screen to the user? But I would be interested to find out if in fact it is a problem with the software, or something with the screen maybe?
Unfortunately though, my only offer of a solution to your current problem would be how I got passed it; patience, and firm screen taps (with the stylus).
i think it's best to use the stylus whenever you align the screen. i usually tap-and-hold until the crosshair moves to the next spot. i've never been able to align with my finger.
I would recommend a hard reset and try again. Worked for me!
yeah I tried a hard reset - and tried holding for ages as well - no luck so far
Gil-Dale said:
yeah I tried a hard reset - and tried holding for ages as well - no luck so far
Click to expand...
Click to collapse
are you using a stock ROM along with a stylus? also, if i recall, you were wanting to reinstall your stock ROM to get your device serviced? correct? was the screen one of the issues you wanted to fix? and finally, if you applied the stock 1.15 SPL, be sure you flashed the ORIGINAL Telstra ROM. i'm not sure of this (and it could be a moot point) but flashing to the newest Telstra ROM could update your SPL. sorry for all the questions; this is my way of brainstorming via user forums.
Hey guys have used search high and low, and cant seem to find the answer to my current problem, i just recently bought a jasjam, and i love pretty much everything about it, but when the ROM was changed the owner said that the touch screen stopped working. Apparently it was fine before the change, but that it didnt work after. So i figured that it was a software issue, loaded the latest SPL, and relaoded another ROM on the pda. Now the toush screen still doesnt work, but i have noticed that you can tap the screen when asked to get to calibration screen, and tapping the screen will also turn the back light on, but i am unable to calibrate the phone touch screen after the initial tap.
i have since loaded remote screen calibrator, and skip calibrate, and the phone seen to run well, except for the touch screen, on that note i have noticed also that the touch screen will accept one tap when loaded to the today screen, then stop working, i have hard reset, soft rest, changed to latest SPL, and the latest ROM from the forum.
Could it still just be a dodgy touch screen, or does it sound like a software prob to you guys, thanx heaps for the time
Trix
Hey guys have had a look round the web, and i get the feeling that perhaps the touch screen driver is screwed and was wondering if there is a way of checking, by replacing just the touch screen driver? i have placed a number of different ROMs on the phone and none of them make any difference to the non working of the touch part.
if someone could let me know if i am wrong in my thinking please let me know
thanx heaps
peace Trix
Anyone?
thanx in advance
Trix
This morning, my touch screen suddenly stopped working. Hardware keys are still working but device is not responding when the screen is touched. Already tried a hard reset but no success, now I am stuck at the align display screen. Also can no longer get to the bootmenu, so can't reflash my device! Any suggestions on what's wrong or how this can be fixed? Thanks for any help!!!!
I'm curious
Didn't you see any spots (like oil spots on the water) to the touch screen ?
I had the same problem .I replaced the touch screen and the phone is working again .
No, nothing, was working fine at night, when i woke up just randomly stopped working. The display is not cracked or anything, so wondering whether a screen replacement will do the trick? ALso strange that I can no longer get to the bootscreen to enter HardSPL...
Had the same problem, the issue (with mine anyhow) was the digitizer, which is an overlay that sits on top of the actual LCD screen to give it touch capability....
good post here
http://forum.xda-developers.com/showthread.php?t=392301&highlight=digitizer
I had a similar problem,
To get past the Align screen I had to apply pressure to the top of the screen opposite side of front facing camera - then use the screen as normal
I reflashed the original rom (manually getting to bootloader) - it worked for a bit but ended up sending is back to 02 for repair.
All they did apparently, was to reflash the ROM again and its been working since.
Had the same problem a couple of times a while ago, when i was trying out WM6.5.
All buttons worked but not the touch screen. Never really found out exactly what the problem was, but the first time I managed to get it working again by resetting the alignment:
While gps button pressed (under green button), press center D-pad button this will bring you to alignment screen.
The other time the "alignment trick" didn't work, but i got it working again, after flashing the original ROM couple of times. (And doing hard reset between each time)
I think I used this ROM
You say you can't get to the boot menu, do you run hard-SPL?
most likely its an hardware issue - had this one too, of course out of nowhere!
flash with original rom and if you cannot align screen (as the hardware seems to be broken) send it in for repair. it will be under guarantee, if screen isnt broken.
I had similar problem, I passed the alignment but i had a huge offset in the touch.
I replaced the touch screen and it solved the problem.
You can find it in ebay for 1 US $.
nogge69 said:
You say you can't get to the boot menu, do you run hard-SPL?
Click to expand...
Click to collapse
Thanks for all the help guys!!! I do run hard-SPL and have flashed many ROMS - just don't know why it won't enter the bootscreen anymore when I reset the device and press the camera button. Did manage to upload original ROM again by using activesync, now trying to restore original hard-SPL so I can send off the device for repair.
Hi, i had also the same problem, i find a threat in the internet... try to push the upper corners on the device with your fingers and then tab on the screen to see if the problem solved.
I had the same issue.
Its more than likely your digitizer. I tried flashing 100 different roms but always stuck at the align screen stage.
I actually have the barely used digitizer if anyone wants it (for a few dollars of course hehe) My mainboard died a couple of weeks after i installed the digitizer.
needless to say i moved away from the ****ty build quality of HTC to the MUCH better build quality of the iPhone.
My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD
devdarshan said:
My Touch HD is frozen....was using fine so many days - suddenly overnight - I can no longer use. The whole unit is unresponsive.
Tried the following:
Soft reset...got stuck on the home screen after boot....
Hard Reset....boots then stuck in align screen
ROM Flash...tried 6.1, 6.5 flashes...then boots then stuck in align screen
Official ROM Flash...flashed..then boots then stuck in align screen...
I am out of ideas - what to try next...can someone give me idea what could be the problem - I think my fone is still on Warranty - I bought it on August 2008. SO I will probably need to send for repairs! Will need to put back stock SPL etc...before I send it...
When the fone is stuck on align screen and I link the fone to my Laptop the activesync starts - and I can browse the folders on the fone - that's about it!
Is there any way I can bypass the align screen part - so I can see if the rest of the fone works.
Gosh! how much will it cost to get this sorted?
Please someone give me some ideas on what I can do to get this resolved.
thanks
DD
Click to expand...
Click to collapse
Have you tried flashing orginal stock rom which came with device. Has been known to fix a multitude of problems.
Also you can bypass align screen. Read alternative solution halfway down first post in this thread, though it does require copying a file to your sd card
Thanks Spartan
Yes - I have flashed with the official ROM - same issue got stuck in the Align Screen.
Then I tried the welcome.not procedure to bypass the align screen and it crossed that stage and now I can see the home screen - but none of the screen functions work, not even the four buttons below - phone, home, <- and the end key. I tried the volume key and it bought up the volume screen, and sound is OK as i change the volume - rest nothing is working.
I can receive calls but I cannot pick up - since there is no response from the screen.
I was wondering if there is a way to install some app on it so I can use the PC to control the functions? all I want to do is to make sure I have all the stock and details before I send it out for repairs.
Any idea what the problem could be and how much it would cost to repair? will it be covered under warranty?
Thanks/DD
I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?
devdarshan said:
I managed to install MyMobiler - and can use the functions using my laptop - which would imply something wrong with the screen and due to that it's not responding. Voice is OK, incoming outgoing is OK....
Any ideas if this repair will be under the warranty? how much it will cost?
Click to expand...
Click to collapse
If device is still in warranty period it should be covered. If you can access bootloader you can check whether or not you have stock SPL and Splash screen should tell you what build of rom your using, which should be enough to confirm if you have stock rom on device
Thanks Spartan.
Looks like it's send to HTC for repairs for me. Hopefully it wil be covered by warranty.
Does it make a difference which Stock SPL i need to have I have been reviewing the thread http://forum.xda-developers.com/showthread.php?t=431217 for stock SPL and see different versions.
File Type: zip Restore_Stock_SPL_114_2.zip (132.7 KB, 27307 views)
File Type: zip Restore_Stock_SPL_113.zip (132.7 KB, 11818 views)
File Type: zip Restore_Stock_SPL_115.zip (133.0 KB, 12979 views)
File Type: zip RUU_Signed_Blackstone_stockSPL154.zip (132.8 KB, 20904 views)
I have already flashed the Official ROM which incldes the radio RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
so which SPL shoud I flash - or can I just flash the last one SPL154?
thanks
DD
Hi Spartan
One final question....I am sending off my HD for warranty repairs and want to make sure I am OK. I have replaced stock SPL and also flashed the official ROM and the details are as per below:
When I check bootloader - I see the following:
BLAC100 32M
SPL-1.54.0000
MicroP-Blackstone (LED) v6
When I boot the HD normally - I see the following in the bottom during startup:
R 1.13.25.24
G 52.62.25.34U
D 1.56.00.00
Due to the screen freezing, I am unable to check the ROM version etc - but I have used the following to Flash.
RUU_BlackStone_HTC_WWE_1.56.405.1_Radio_52.62.25.34_1.13.25.24_Ship.exe
Can you please confirm - if this is OK (in terms of sending to HTC for repairs) as I am unable to go into the unit (screen frozen) none of the buttons except volume working. Have tried everything.
Thank you for all the help.
Rgs/DD
sounds like its your digitiser thats broke
looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do
HD Frozen "Same Problem"
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Well I'd imagine if you had turned the phone 180 degrees, you'd be staring at the back and not be able to see the screen.
I read somewhere that you can skip the align screen by holding volume up and down buttons and tapping the screen.
I mean to look at the screen horizontaly
I did by holding volume - + with tapping the screen, but it doesn't work
Please tell me your latest update as I'm out of soution and it's under warranty.....
Take care
Newton ring
jasemHD said:
I have exactly the same problem "Copy cat" of what've suffered lately but I noticed something in my touch screen that when you look at it with 180 angle you see that there is something wrong with screen colored...
I think the problem from degitizer...........
Please give me the solution how to get out from the align screen as it keep repeating many times...
Thanks
Click to expand...
Click to collapse
Looks like you have something like a Newton Ring (search the forum for more info).
I also had one unit with this problem and I fixed it without replacing the touch panel, but it requires you to have some hardware skills... that is if your device is not warranty covered.
You have to heat up a little bit the touch panel using a hot air soldering station and gently lift the first layer of the touch panel to allow the air to go inside. But I have to warn you that you could easily damage your touch panel!
Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....
Fallen Spartan said:
looking at your info, all loos well for returning device. As long as you have stock SPL and rom you'll be fine, which you do
Click to expand...
Click to collapse
Thanks Spartan - really appreciate you taking time to provide answers - fingers crossed - lets see how it goes!
devdarshan said:
Extract the file and place this welcome.not file in the root of the SD Card and hard reset and it will bypass the Align screen segment....
Click to expand...
Click to collapse
I'll try it and hopefully it will work,
Thanks alot....
Hello, i have a problem with my hd2 which is running froyo 2.2.
So daily, my screen will turn black and i can't undo it. It will stay black even though the phone is on. After a soft reset, it may have a green screen or when i lock the phone, it stays black for a good hour or so.. I don't know how to root my phone and what not. I was thinking of just running a new android but i'm not sure exactly what to do. Do i just download one, put it in my sd card and run it? Can someone help me with this problem, it gets really annoying and what's the point for a phone it stays on for a minute out of every 10 minutes. If you need anymore information, i'm glad to provide it. Thanks for the help if anyone can help
Manila Version: 2.2.20121412.1
ROM Version 2.10.531.1
Radio Version: 2.08.50.08_2
Android 2.2
Kernel version:2.6.32.9-38076-g9db8cae-dirtycotulla-desktop#71
Build number: darkstone HD2Froyo
Are you sure the light sensor is not covered? My case was covering my light sensor so it thought I had it to my face or in a pouch all the time. Screen kept shuting off every few minutes. I had to mod my case. To make sure the sensor was uncovered. Took me a few days to figure it out
Well I only have a full body invisible shield on mine but that shouldn't affect the buttons. I can't turn the screen back on even with the buttons