Hi, when my hermes gets disconnected from activesync (when I start using it as a internett modem f.ex), I cannot reconnect with activesync unless I soft-reset the device. This is annoying and time consuming
So, are there any tricks to make activesync re-establish contact? I did try to use a little app that makes the memory card in the phone work as a if in a memory card reader, and enable/disable that, but didn't work.
Best regards Johan
I also have the problem of "looking for changes" constantly. Sometimes it syncs and sometimes it doesn't.
Well, it's not looking for changes, it just doesn't see the device and remains greyed out.
grkn said:
Well, it's not looking for changes, it just doesn't see the device and remains greyed out.
Click to expand...
Click to collapse
Not exactly, the device is actually connected and can be explored but it's stuck in "Looking for changes" and not syncing.
docking station?
I have intermittant problems like this when the thing is plugged into my docking station for my dell d400. this is documented on microsoft's website. usually works fine on a desktop or plugged into the laptop's own ports.
wes
I had a similar problem, that forced me to reboot my computer in order to reestablish connection with my Tytn. But after installing WM5Storage everything worked fine again!
Related
Hi,
Have had K-Jam for about a month now. ROM up to date (pending new ROM in next few weeks I believe). Activesync 4.1 installed on WinXPSP2, running Norton Internet Security 2006 (incl firewall etc) on a Vaio Laptop. Out of box the K-Jam synchronised easily and quickly to Outlook through USB, never had any connectivity issues. Synching also worked fine through Bluetooth which I tried only as a test as charging and synching all day was useful at my desk and stopped my speakers making a racket every time the GPRS kicked in to download my email (every 15 mins * 2 accounts). Everything was working perfectly, I was a very happy man and I have to say I am very happy indeed with the K-Jam other than occasional performance issues (bad button/touch screen lag occasionally).
HOWEVER
Firstly, I was hugely disappointed with Activesync 4.1 which seems a big step backwards not least through the loss of useful features such as Backup/Restore. It seems like a nasty cheap alternative to the older Activesync 3.8 which I used happily with my Ipaq for over a year. Nevermind - I bought my own backup software spBackup which runs every night and backs up onto my sd card - a nice feature for when I am travelling without laptop and need to cold boot and restore (something that always worried me with Backup/Restore being based on my PC with AS3.8).
Secondly, the K-Jam hung on an incoming phonecall and the soft reset button would not work. Thank god for spBackup I thought, so did a hard reboot and ran the spBackup executable on the storage card. On restore, the K-Jam looked fine, everything was back to the state it was in at 3am that morning.
BUT
Now, when I plug the USB cable between K-Jam and laptop, Activesync just sits saying "Connecting" with the spinning circle green and never gets any further. I can hear windows detect the device, and the first time I connected it it installed "Generic RDIS device" plus whatever other bits and bobs - so the device is clearly connecting. Activesync just never gets any further than "Connecting". I have searched high and low, but there is nothing other than advice re Windows Firewall (my Norton Firewall for instance). I went to the extent of removing the firewall etc, and have got to the stage that I can confirm that it is not a firewall issue. If I try to get a connection from activesync from the K-Jam, the activesync on the device flashes momentarily and is then in the disconnected stage again. I removed all partnerships from both devices, tried again - no joy. I then tried to synchronise with Bluetooth - Success!
Therefore all is not lost, I can connect with Bluetooth. But it is irritating not being able to connect via USB. My suspicion is that I am going to have to hard reset and reinstall everything once more - but before I go that route does anyone have any advice that may be able to help me?
Thanks.
Try this: http://forum.xda-developers.com/viewtopic.php?t=41955&highlight=activesync+solution
Sounds like exactly the same problem I had. Worth a go, anyway.
Silentz said:
Try this: http://forum.xda-developers.com/viewtopic.php?t=41955&highlight=activesync+solution
Sounds like exactly the same problem I had. Worth a go, anyway.
Click to expand...
Click to collapse
Had a go. No joy unfortunately.
Looking through the forum there are a lot of issues with AS4.1 which fills me with dread...
I'll keep googling and hoping someone else has resolved this issue.
Thanks.
Hi,
I have been suffering with a persistant Activesync connection problem. It usually connects and syncs fine the first time I boot my machine, but after around five minutes it almost always disconnects (though my Vario II continues to charge). Unplugging and replugging the USB cable does not work and the Activesync icon remains grey. Trying to start the connection manually either from the Vario II or from Activesync on the desktop also does not reconnect the device. In fact the only way to get it to connect again is to reboot my PC.
I'm using Activesync 4.2 downloaded from Microsoft this morning. I've tried deleting and recreating the partnerships, which does not help the issue. I've tried several USB cables which also do not resolve the issue, so I am now asking for your help.
If anyone has any insights into whaty might be happening I would appreciate your help...
Thanks,
Chris
I'm having the same problem, but in my case unplugging the cable from the device and plugging it again usually restarts the sync. Sometimes, however, I have to soft-reset to get it working again. Very annoying.
Hi Chris,
Ive had tons of issues with activesync on my works laptop..... I use a VPN and zonealarm... I used to have tno issues but since I got WM5 wich uses IP address's it always does the same thing as yours.. ive made sure the IP address is allowed in zone alarm.... my colleague also had this issue.. he managed to solve it by using a differnet USB port as his laptop has 3 one is on the side of the machine ... try using a different USB or disable zone alarm if you use it this could be causing the problem.
I sometimes get it to work if I have no VPN client running but as soon as I do use it the active sync stops.
Hope this may help you
James
I have exactly the same issue with my Vario II, never happened with my Vario and I have changed nothing other than my phone. Makes me think its summin to do with the harware possibly? Anyone else found a cure for this?
I Had the same problems, so I gave up on USB connection with active sync, I have 4 USB ports on my laptop and tried all, I now use bluetooth and works everytime.
There has always been problems with USB and actgive sync, so 4.2 was suppose to fix, but not for me.
I've got the same probelm on my Tytn. I've solve it to delete the Pocket Mechanic :shock: , I've done a S.R. and from now on the A.S. works correctly.
Ciao, Cesare
Had to use my old vario for a bit today, used activesync and it worked fine for the whole time I had it plugged in, got a new Vario II replacement today, got home and its exactly the same, would appear to be a mismatch between Vario II and activesync 4.2, can I connect by wifi?
Hello hmm the problem is if it uses direct or ip ,try go settings - connections - ( usb to pc ) and disable advance network funtctionality.
Hope that works
thanks
I had this problem too - I disabled advanced network capabilites in the "USB to PC" control panel under the Settings/Connections folder, and then Activsync stayed connected after that.
HTC TyTN 7/22/06 ROM
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
After the activesync working fine with my orange spv3100 for 4 weeks it suddenly refused to connect. I un-checked the "advanced functionality" box as suggested and it works again. Many thanks for the solution peeps.
I too would like to know what functions this deactivates.
Same problem, I've installed ActiveSync 4.5beta and now it stay connected, sometimes it disconnects but after restart of the phone it works again, one friend told me that the problem comes from the Activesync in the phone, so may be we have to look for the problem in the phone not in the PC
Activesync 4.2 problem
Hi all,
I too started having the same problems with Activesync 4.2 hanging my phone if left charging overnight. I decided to disable the advance network connection and that worked for a while. Now the phone wont sync AT ALL. It charges, but I can't do anything else. I reinstalled the Activesync 4.2, did a soft reset, off-on to the mobile, turn off-on my computer and still nothing. I will d/l Activesync 4.5 beta to see if that solves the problem, but it looks to be a problem with the Activesync in the mobile and not the one in the computer. I did the troubleshooting and it is detecting the USB connection but does not sync. I would really like to know if wireless sync can be achieved. Will post any fix if I find one. BTW my mobile is about a month and a half.
activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
pls help here im tired of this activesync problem
thank you
Sync problems with tytn
I've read through all the messages in this thread and wondered if someone could help me with some problems i've been having with syncing mine with a laptop. Often when I have the device plugged in when i boot up the laptop activesync won't start until i've disconnected the usb cable then reconnected it again-i never had this problem with the imate jam. My second problem arises when sometimes it says on the files section that there are un resolved items???? i then try to resolve the issue and a wizard comes up with add or remove buttons.afraid that i might remove something essential i tried the add button hoping this might resolve the issue-it didn't. i then gave up as nothing worked. after switching the laptop off and then syncing a day later there were no items to resolve so what exactly is happening. how can there be unresolved items one minute and nothing the next.also i hadn't done anything different on the tytn.if i select the add button on the window does it add a copy of the file highlighted and could this affect the operation of the device.Sorry if this seems a little confusing but i never had this problem with an xda exec or an imate jam.
please could someone help a non technical fifty something.
activesync always disconnect
fantastic_mr_q said:
Just given that ago, Took me 5 attempts for the usb to pc connection settings screen to show up but then I realised it had to be plugged in to do it! Duh! What features do I loose by disabling ADVANCE NETWORK FUNCTIONALITY?
Click to expand...
Click to collapse
hi,
where can i find ADVANCE NETWORK FUNCTIONALITY
I agree, where is this option?
I'm running version 4.2 and along the top bar all I'm seeing is:
File - View - Tools - Help
Nothing like "Settings" and/or "Connections" in sight. Under "File" there is the "Connection Settings" option, but nowhere does it mention "Advanced Networking Functionality".......
Can someone explain this please?!
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
pof said:
The "Advanced Networking Functionality" is on your phone, not on desktop's activesync.
On WM5, go to Settings -> Connections -> USB to PC and you will find the "Enable Advanced network functionality" option.
Click to expand...
Click to collapse
Every time I try that, I just get an error message saying: "Failed to disable RNDIS to use Serial".
Has anyone else seen this message? Happens regardless of whether the Vario II is connected by USB or not...
Thanks,
Chris
I'm still getting the RNDIS error, has anyone else come across this? Is there a solution?
Cheers,
Chris
After a while the Internet Explorer comes back with the msg: The page cannot be found. Check the name and try again.
Goodlink stays operational, so it can't be the GPRS connection. Tried several ROMs and am now on faria v5.0/2.18.0.0WWE. Still with the same problems.
Usually it happens when connecting with the PC through ActiveSync (4.5).
However it has happened without connecting to the PC too.
Solution till now is: cold reset and reinstall applications. But am wondering:
* is this a common problem? (met another person with a Trinity running into the same problem)
* is there another workaround, i.e. registry setting which locks up?
Thanks,
Johan
problem ?solved?
identified the problem to be with the laptop, not quite sure why, but it has to do with the USB port in the laptop. Even after exchanging the harddisk and re-imaging the laptop the problem still occurs. When I hook my pda's up with other PCs/laptops (after cold booting - reinstall apps) to run sync, there is no problem and Mobile-IE keeps working normally.
Don't know why, but at least its reproducable.
jverseveld said:
After a while the Internet Explorer comes back with the msg: The page cannot be found. Check the name and try again.
Goodlink stays operational, so it can't be the GPRS connection. Tried several ROMs and am now on faria v5.0/2.18.0.0WWE. Still with the same problems.
Usually it happens when connecting with the PC through ActiveSync (4.5).
However it has happened without connecting to the PC too.
Solution till now is: cold reset and reinstall applications. But am wondering:
* is this a common problem? (met another person with a Trinity running into the same problem)
* is there another workaround, i.e. registry setting which locks up?
Thanks,
Johan
Click to expand...
Click to collapse
This is very common. I'm sure everyone has gotten this message sometime or other. If the website has a broken or bad link, this will pop up, or if a link wasn't tapped properly on the touch screen. No fix...
8125
2.25.11.102
laptop problem
hotdog53 said:
This is very common. I'm sure everyone has gotten this message sometime or other. If the website has a broken or bad link, this will pop up, or if a link wasn't tapped properly on the touch screen. No fix...
8125
2.25.11.102
Click to expand...
Click to collapse
THANKS for your reply.
It's a bit more complicated than that. After connecting to the laptop there is no url accessible what so ever. Of course the msg is seen on other occasions as you said when not tapping properly or broken links, but after connecting it to the laptop directly it will give this msg continously.
I hooked it up to the laptop through a docking station/port replicator and then the internet connection keeps running. With the current laptop I have I simply musn't hook it up to through direct USB connection.
I also get the same error, but only over GPRS when I'm receiving an email and thus ActiveSync is going.
jverseveld said:
THANKS for your reply.
It's a bit more complicated than that. After connecting to the laptop there is no url accessible what so ever. Of course the msg is seen on other occasions as you said when not tapping properly or broken links, but after connecting it to the laptop directly it will give this msg continously.
I hooked it up to the laptop through a docking station/port replicator and then the internet connection keeps running. With the current laptop I have I simply musn't hook it up to through direct USB connection.
Click to expand...
Click to collapse
If you're getting a good and steady internet connection, and still get this message, I'm assuming the problem lies in the laptop itself.
8125
2.25.11.1
Hi. I've had a really good search for info before posting and tried lots of things but I'm stumped!
I've got a Softbank X01HT (HTC Hermes 200). It used to work fine with AS4.2 and 4.5 but stopped working one day and hasn't worked since!
When I connect the phone via USB everything looks normal. I get bing-bong and bong-bing etc, I can see the phone is attached in device manager, the phone charges etc. etc. but AS won't connect to the phone. In AS connection setting it says USB is available etc. I have deselected advanced USB connection and tried "work"/"internet" etc.
I haven't done anything to the phone. No upgrading of ROMS or OS or anything. I even gave my laptop a first birthday!
I have a Dell Precision M60 running Win XP SP2 and a fresh installation.
I have deselected "do not allow exceptions" in Windows Firewall and AS has put exceptions for itself in there.
I am not running through a hub.
I'm hoping someone can help - maybe I missed something in all my searching for a solution.
Had something similar happen to me once. Resolved it by deleting the partnership on the pc from within active sync on pc (make sure phone isn't connected or active sync won't let you delete the partnership). Issue was with the partnership profile on the pc getting corrupted nothing to do with phone at all. Once partnership is deleted connect phone (make sure you have reset your phone settings that you have changed back to default) and set up a new partnership. Good luck and let us know if it works.
Cheers
Barney
Barney
Thanks for replying.
As mentioned, my laptop got a "first birthday" i.e. the HDD was wiped and the OS re-installed. There are therefore no pertnerships or remnants buried deep in the registry etc. to delete. In AS (with or without the phone connected) everything except for "connections settings" is greyed out.
Cheers
Bryce
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
tatuanui, have a look at
http://pocketpcapps.net/activetweak.aspx
maybe this freeware tool can help you
cheers jost
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Active sync
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Thehoodedclaw_uk said:
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Click to expand...
Click to collapse
Thanks but, as metioned, already tried that one.
g35driver said:
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Click to expand...
Click to collapse
Thanks. I wish it was something simple (yet annoying) like that...
Barneyabz said:
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
Click to expand...
Click to collapse
Barney
Cheers. When at work, Windows firewall is off. When at home it is on but exceptions are allowed and AS has put itself in the exceptions. Switching off the firewall completely is not an option as the admin has switched that function off (greyed out). This is no different to when it was all working so I'm not so sure it's that.
I don't have zone alarm. In fact I have re-installed very little since having reinstalled Windoze.
Keep the suggestions coming though!
tatuanui said:
Barney
Keep the suggestions coming though!
Click to expand...
Click to collapse
Had a similar problem.
Open task manager. Is RAPImgr.exe taking up all the processor time on a CPU (so will take 50% on a dual core machine, 100% on single core).
I had this issue with AS 4.5 when upgrading from the old machine (Wizard) to the new Hermes and basically had to reboot between connection attempts to get RAPIMgr to die. When I killed it manually, the computer rebooted anyway.
The problem with this seemed to be disconnecting it mid-sync and then connecting a new phone which then broke it. The way I solved it was to stop connecting the Wizard.....
Perhaps try removing the relationships on AS on the phone. I guess it might work....
Hi last suggestion I have - I know you mentioned your pc was wiped so there are no partnerships, however the first time you tried to connect your phone since then something might have gone wrong and a partnership might have started to be created but not yet completed. With your phone disconnected can you open active sync, click on "file" then on "delete mobile device" (if it allows you to - it might be greyed out) - See if that works and get back to us.
Cheers
Barney
Hi All
I searched the Forum but couldn't find a solution to this problem.
1. Came back form holiday yesterday - synced up my HD" with Outlook no problem
2. Tried to do it this morning. By the normal 'connect PC' option didn't come up and activsync icon didn'tr light up on PC
3. Rebooted HD2 and PC..no change
4. Tried to repair/reinstall activ sync, but towards the end of the repair it says 'there was a network error reading from file 'setup/msi'. Guessing that the file may be corrupt, I downloaded it again..same problem..so I can't repair or reinstall
5. There is definitely a connection of some sort as the HD2 begins to charge when connected
Bottom line is that the HD2 is not syncing - and I can't figure out why not.
Any advice appreciated...
Thanks
Do you have a Norton (Symantec) firewall installed? I’ve found that the Norton product can interfere with ActiveSync.
Active Sync not working
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve
ActiveSync is just a bit crap. It'll do this occassionaly, so if you use it a lot then get used to it.
A restart of the phone, whilst the USB cable is not plugged in, usually does the trick. Only plug it in again when it's fully started.
Also, try setting the AS connection to not allow USB connections, unplugging and plugging back in, and then setting it to once again allow USB connections.
Just messing with it like that usually works for me. Like I said, it's just a bit crap.
Activ Sync
Yeah, I seem to recall I had this problem a while back - I'll faff around with the settings and see if it makes a difference
Steve
stevep said:
Good point..but no. I have AVG installed (and everything was working OK yesterday)
Spooky thing is, I have managed to uninstal, reinstal and reboot..and it still won't show that it's connected with AS even though there is a connection of some kind, cos the device is charging.
Steve
Click to expand...
Click to collapse
Well if johncmolyneux's suggestions don't work then try disconnecting your phone from the PC, restarting both, disconnecting the PC from the network, disabling the firewall element of AVG (if it has one) and then connecting the phone to the PC again.
If that doesn't work I can only suggest removing ActiveSync, totally shutting down your PC, starting up, then re-installing ActiveSync.
I had a similar problem but I was able to narrow it down to Norton in the end but it's a real pain when you don't know why it won't work.
Good luck with this.
I also occasionally was not able to connect with Active Sync, but rebooting the HD2 always fixes that issue. You said that this did not helped you, so try messing with the settings on Active Sync, like johncmolyneux said, also try when plug the usb cable into the device by default it asks you what kind of connection you're establishing (Active sync, data transfer and internet sharing) - try using data transfer, if it connects, unplug and connect it again, this time use active sync.
Reinstall activsync and Try to disable faster data Synchonization on HD2
Active Sync not working (solved)
That'll teach me to not check the obvious! - It turned out that the cable had developed a fault. I changed the cable and it's now OK.
Case closed.
Steve