Database Users

T-Mobile UK and Video calling on MDA Pro

Hi all,
I've had my MDA Pro a few days now and I'm really impressed with most of it (except the size, I still can't quite get used to it's wider dimensions...!) - the screen is AMAZING and is one of the big things stopping me going back to a QVGA screen!
I've tried video calls on it - BUT - they don't seem to work.
I've had a mate call me from the "3" network and it worked fine - we could see and hear each other without problems.
When I call him however all he gets is a "incoming call" notification (and not an Incoming Video Call notification) and all he hears is "digtial white noise" - ie, the sound of a FAX machine!
I have had 2 and 4 bars when I've tried making calls, but only 2 bars when receiving so I know I've got WCDMA coverage.
Does anyone else have this problem?

Between my wife and myself we have the \jasjar and MDA Pro and on different networks. No problems at all! But I have experienced this exact problem before when I had a Sony Ericsson V800 and called a relative on '3'. He could call me no probbs, we saw each other and everything. But when I called him, white noise for him but notification that he was receiving a video call.
Bottom line: It was never resolved so I took the phone back. Try a video call in a t-mobile shop, if it works try a video call in say vodafone or with someone else. This will tell you if you're phone is faulty or wether the '3' network is truly incompatible with some phones/network providers. Or PM me with your number and we'll try a quick 10 second test both ways.

Thanks for the offer - I might take u up on it later on...
I've got some gibbon from tech supp calling me today to try and sort it out (I think he mentioned something about not pressing the little "turn video calls" button)
If that doesn't fix it then I'll be swapping numbers with ya!
Cheers

I have also had problems going from O2 to THREE with video calls...
I managed to call an Orange VIdeo phone and we both got a picture, they can hear me, but I get no sound
Calling from THREE to Orange works fine all round.
I couldnt get O2 to THREE to work at all.
Is there a general problem with network incompatibility here?

Video calling from T Mobile UK to any network is fine, as long as both partys are setup for the service, and have 3G coverage. and both handsets are compatible

o2 Exec Settings

Hi all,
i just took my O2 Exec and i have some basic questions that seek for an answer quickly...
I cannot understand whether there is a simlock there or no... i put in there my sim card (Voda UK) and some strange things happen. i sometimes get a UMTS vodafone uk signal and other times a gprs one... Like every five minuits the G turns in to a U and so on.... What do i need to do???is there a simlock and if so how do i unlock?
How do i hard reset my phone and what ROM should i use?
Were can i get the Voda UK settings for mms and gprs?
Is there anything else that i should set in order to have a fully functioning mobile for sms, mms, voice calls?
and a not important one... shouldnt there be the skype software in my phone?
I know that i should search and find what i want but i am in the the midle of an assignment and i do not have the time to do so... Just need to have my phone functioning properly until i have the time to dig out the rest of the things that i want.So just forgive me for asking insted of searching.Wont happen again.
HELP ME
Excuse my bad english...
Thanx all

i put in there my SIM card (Voda UK) and some strange things happen. i sometimes get a UMTS vodafone uk signal and other times a gprs one... Like every five minuits the G turns in to a U and so on.... What do i need to do???is there a SIMlock and if so how do i unlock?
It is just moving between UMTS and GPRS. Mine does it too. If it can't get a good enough signal on UMTS it switches to GPRS. If it sees a better UMTS signal, it switches back.
How do i hard reset my phone and what ROM should i use?
Two soft buttons while pressing stulus reset hole. Nothing wrong with the O2 ROM so stick with that.
Were can i get the Voda UK settings for mms and gprs?
http://www.filesaveas.com/gprs.html
Is there anything else that i should set in order to have a fully functioning mobile for sms, mms, voice calls?
See above
and a not important one... shouldnt there be the skype software in my phone?
Only the JASJAR and MDAPro come with Skype IIRC.

Thank you for the extremely fast and accurate reply.
So there is no problem with the U and G thing. Ok then i will just get used to it. It was that i have never seen the U before.

U means 3G and fast data speeds.

it seems that i cannot manage to do the right settings so that my sms,mmsa dn gprs works. I found the settings but...no combination worked.
Anyway, is there a how to or something that i can check out?
Any other ideas?
Many thanx

ta_ said:
and a not important one... shouldnt there be the skype software in my phone?
Click to expand...
Click to collapse
You can install Skype yourself from the Skype website, but IMHO it's not ready yet. It's very slow and buggy, and the connection quality is questionable.
Wait a month or two until Skype is fully compatible with WM5 and the experience will be much better!

I am getting really confused here......
I managed to fix my gprs 3g settings (following a wm 2003 quide and using the settings from filesaveas) and i can surf the net but i still cannot receive and send any mms.
Any ideas????
HELP!!!
edit: Also is there anybody that has active sync 4.1? i cannot even syncronise my contacts.!

Video Calls never work

Hi, got my xda just before christmas never really tried the video calls, tried 1 the other day and never worked, played about with settings and never worked at all, now im not a newbe, i had full 3g signal strength were i was and so did the other fone, wondering if ther is ne1 who can help, im running the latest o2 rom and radio 1.9, i have never got it working at all

Exec Man said:
Hi, got my xda just before christmas never really tried the video calls, tried 1 the other day and never worked, played about with settings and never worked at all, now im not a newbe, i had full 3g signal strength were i was and so did the other fone, wondering if ther is ne1 who can help, im running the latest o2 rom and radio 1.9, i have never got it working at all
Click to expand...
Click to collapse
Not sure if this will help. I have the M5000 (Orange) version and video calls work fine - I just havent found a need for it yet!!
Matt

i probably wont have a need for it as such but, im one of these guys that likes stuff to be working 100%, wether or not i need it, because sum day i might need it, i get the internet ok using the umts its just video calls

maybe some descritpion or error message would help. I'm calling my wife with video everyday on mine.

it just says unable to make video call, do u want to make a normal voice call instead, sumthing like that neway

Who is your provider, I bought my Exec through One Stop and therefore I pay my monthly bill to Carphone Warehouse even though I am with O2, like you I could not get Video calls to work and got the same message. After contacting CPW I was told they do not support 3G and all I can get is the GPRS connection.
At £2.35 a megabyte!!!
:x

yes. It's probably an operator issue. MAke sure you don't have a wifi connection when trying to use video or it will not work.

You need to make sure both you and the person receiving the call has the facilty set up on the tariff you are using.
Just having gprs is not enough.
Phone them and make sure they activate the necessary other setting.

Do you have GPRS or UMTS connected (for push email, perhaps). I found that if I had an active GPRS or UMTS data connection, video calling did not work. When I closed the connection it worked fine.
Mark

Do you have GPRS or UMTS connected (for push email, perhaps). I found that if I had an active GPRS or UMTS data connection, video calling did not work. When I closed the connection it worked fine.
Mark

mo data conection establishesd, no push setup, have the correct gprs settings have no idea wat is rong, I will go to the shop and see wat the craic is

O2 Ireland does not offer video calling yet (though it's 3G network is set-up, and it's *aparently* only a matter of time)....

k im in northern ireland, im with o2 uk, belfast is were i get my 3g signal

I have problems getting video calls to work too. The error message I get is "Video Call Fails".
I'm on Vodafone UK but with an Xda Exec on the latest QTek ROM. Talk about identity crisis. Got push email working so it can't be my UMTS connection.

thats wat i get aswell, has any 1 any solution or is it a replacement exec that i'll need?

same thing
same thing for me in france, it worked fine with original rom but upgrading to latests roms and radios makes it wrong.
even if i install all ext rom of original rom ( i saved it)
currently rom 1.30.97 fre with radio 1.11 with sfr provider

well, i dont know if it is a rom problem with me cos i never really used it back then it was shortly after i upgraded to the latest o2 rom that i first tried the video call, although i had tried it b4 but got the same thing, i have never got the video calling to work

Video call doesn't work

Video call doesn't work ***UPDATE!*** NOW IT WORKS JUST FINE!!
READ THE BOTTOM OF THIS MESSAGE FOR UPDATE!!
When I try to make a video call with my dutch t-mobile vario 2 to another dutch t-mobile vario 2 user it disconnects me right away. My friend has made a video call from his vario 2 with a other cellphone umts user with success. His and my college's whom all had the vario 2 can't also seem to make a video call with eachother.
What is the problem with it? We all have 3G/UMTS connections and still it doesn't work. Is this just a setting we need to adjust? Is it T-Mobile NL that won't allow any video call connections?
PLEASE HELP ME / US OUT GUYS!!
I love my vario 2 but still haven't seen this video calling work. Video calling was also one of the reasons why I bought this phone...
Thx a million is advance
=======================================================
Ok guys! T-Mobile finally called me after 5 days and couldn't test it at that moment. After 2 days a technician called me and he checked my connection and that of a friend of mine whom I gave the number of to be checked also.
What he saw was that they (T-mobile) FORGOT to turn my video-call-option ON!!
Now it works perfectly!
So guys if it doesn't work just call T-mobile and they'll turn the video call option ON
btw! VIDEO CALL RULES!!! lol
Enjoy!

hlc1971,
Have you contacted t-mob NL customer service ? I am very courious whay they will say.
By the way, how much do you pay per month to have UMTS in your t-mob NL subscription?

Yeah I contacted T-Mobile this evening and their technical department is going to give me a call about this problem. I'll let you guys know what their answer to this problem is.
Here in The Netherlands we only have to pay 10 euro's a month for an unlimited GPRS/UMTS/HSDPA connection.

hlc1971 said:
Yeah I contacted T-Mobile this evening and their technical department is going to give me a call about this problem. I'll let you guys know what their answer to this problem is.
Here in The Netherlands we only have to pay 10 euro's a month for an unlimited GPRS/UMTS/HSDPA connection.
Click to expand...
Click to collapse
But it's only 64 kilobyte download!
For the 1,8 meg connection, it costs about 70 euro's.
I don't know anyone with the video call function, so I can't test it with my T-Mobile contract.
I'll post something here if it works, or not.

That's what I tought.
I have Magician at this moment (The MDA Vario II has not came yet, I ordered last week) and I also subscribed to the Web'n'Walk for 10 euro / month.
When I use the Vario II, will it AUTOMATICALLY use HSDPA 64 Kbps ???? Do I need to contact the customer service to activate HSDPA in my account ???
Or will it still use the GPRS connection like the old Magician ???
Thanks.
TiMMah!!! said:
But it's only 64 kilobyte download!
For the 1,8 meg connection, it costs about 70 euro's.
I don't know anyone with the video call function, so I can't test it with my T-Mobile contract.
I'll post something here if it works, or not.
Click to expand...
Click to collapse

hlc1971 said:
When I try to make a video call with my dutch t-mobile vario 2 to another dutch t-mobile vario 2 user it disconnects me right away. My friend has made a video call from his vario 2 with a other cellphone umts user with success. His and my college's whom all had the vario 2 can't also seem to make a video call with eachother.
What is the problem with it? We all have 3G/UMTS connections and still it doesn't work. Is this just a setting we need to adjust? Is it T-Mobile NL that won't allow any video call connections?
PLEASE HELP ME / US OUT GUYS!!
I love my vario 2 but still haven't seen this video calling work. Video calling was also one of the reasons why I bought this phone...
Thx a million is advance
Click to expand...
Click to collapse
I have the same problem with my tytn and tmobile web-n-walk NL.
I cant seem to get video call to work with another tytn.
It did work one time with a nokia cellphone.
I gave up hope to ever make a video call with a tytn.

gogol said:
That's what I tought.
I have Magician at this moment (The MDA Vario II has not came yet, I ordered last week) and I also subscribed to the Web'n'Walk for 10 euro / month.
When I use the Vario II, will it AUTOMATICALLY use HSDPA 64 Kbps ???? Do I need to contact the customer service to activate HSDPA in my account ???
Or will it still use the GPRS connection like the old Magician ???
Thanks.
Click to expand...
Click to collapse
Yeah. When I bought my Vario II, I automatically got the higher speeds.

gogol said:
That's what I tought.
I have Magician at this moment (The MDA Vario II has not came yet, I ordered last week) and I also subscribed to the Web'n'Walk for 10 euro / month.
When I use the Vario II, will it AUTOMATICALLY use HSDPA 64 Kbps ???? Do I need to contact the customer service to activate HSDPA in my account ???
Or will it still use the GPRS connection like the old Magician ???
Thanks.
Click to expand...
Click to collapse
Overhere it switches AUTOMATICALLY from GPRS to HSDPA where it's possible. Before I had the MDA Compact (GPRS only) and just renewed my contract for a year together with the gprs package for 10 euro's/month. And indeed it switches automatically from "G" to "3G".
I just read that with the provider KPN you need to pay for whatever connection you like. So a GPRS connection was around 30 euro's a month and a HSDPA connection around 70 euro's.
Not with T-Mobile... not yet tho...

hlc1971 said:
Overhere it switches AUTOMATICALLY from GPRS to HSDPA where it's possible. Before I had the MDA Compact (GPRS only) and just renewed my contract for a year together with the gprs package for 10 euro's/month. And indeed it switches automatically from "G" to "3G".
I just read that with the provider KPN you need to pay for whatever connection you like. So a GPRS connection was around 30 euro's a month and a HSDPA connection around 70 euro's.
Not with T-Mobile... not yet tho...
Click to expand...
Click to collapse
What do you mean not yet?
They changed their whole priceplan for data-connections when HSDPA came, they must have thought about it quite well.
I don't think it will get more expensive in time.
Or do you have some inside information you want to share?

TiMMah!!! said:
What do you mean not yet?
They changed their whole priceplan for data-connections when HSDPA came, they must have thought about it quite well.
I don't think it will get more expensive in time.
Or do you have some inside information you want to share?
Click to expand...
Click to collapse
hahaha No I don't have no inside information about T-Mobile getting more expensive but if KPN doesn't lose a lot of members because of the high pricing of HSDPA T-Mobile NL might wanna take a bite out of that pie also
I just wouldn't be supprised about it...that's al I'm saying
OH! The best friend of my uncle is an ambassedor at T-Mobile. She might enlighten me some more about it...
Will come back on this if I can get a hold on her...

UPDATE!!
Ok guys! T-Mobile finally called me after 5 days and couldn't test it at that moment. After 2 days a technician called me and he checked my connection and that of a friend of mine whom I gave the number of to be checked also.
What he saw was that they (T-mobile) FORGOT to turn my video-call-option ON!!
Now it works perfectly!
So guys if it doesn't work just call T-mobile and they'll turn the video call option ON
btw! VIDEO CALL RULES!!! lol
Enjoy!

How is 64kbps HSDPA??? That's around EDGE speeds!

Woah .. do we have to pay for this option ? I have Web'n'Walk with T-Mob NL for 9.5 euro / month.
We can only do video call with other MDA Vario II user right ? Or with other device like Nokia too?
hlc1971 said:
Ok guys! T-Mobile finally called me after 5 days and couldn't test it at that moment. After 2 days a technician called me and he checked my connection and that of a friend of mine whom I gave the number of to be checked also.
What he saw was that they (T-mobile) FORGOT to turn my video-call-option ON!!
Now it works perfectly!
So guys if it doesn't work just call T-mobile and they'll turn the video call option ON
btw! VIDEO CALL RULES!!! lol
Enjoy!
Click to expand...
Click to collapse

gogol said:
Woah .. do we have to pay for this option ? I have Web'n'Walk with T-Mob NL for 9.5 euro / month.
We can only do video call with other MDA Vario II user right ? Or with other device like Nokia too?
Click to expand...
Click to collapse
I have the same web'nWalk with T-Mobile NL just like you!
Just call their customer service number: 0624001200
Say you need your video-call option turned on by the technical department
And your good to go
Oh! And then you can call anybody with a HSDPA connection on any phone
Enjoy!

[OLD] [offline] Add VIDEOCALL to USA XPERIA X1A

Add VIDEOCALL to USA XPERIA X1A​
I've been working on this for sevral days and now I can finaly (and safely) share this with other users
First of all, thanks to jackleung for building the easy-to-install cabs required to do the trick
It is strongly recommended (but not absolutely necessary) to hard-reset your phone before installing this videocall app
Download links not available...
NOTICE 1: This will reinstall the Xperia X1 original Sony dialpad (just in case you have another dialpad skin installed). If you just want the original Xperia X1 dialpad back, then download the second cab only
NOTICE 2: The camera option comes disabled by default. Have to go to Phone dialer -> menu -> videocall settings and uncheck both "switch camera off" boxes

thanks.. ill download it when i get home.
hows this used? i mean does the other party i call have to have the same software to receive my video call.

c_legaspi said:
thanks.. ill download it when i get home.
hows this used? i mean does the other party i call have to have the same software to receive my video call.
Click to expand...
Click to collapse
Nope, just any videocall 3G enabled phone

So does this mean I can call someone from here using ATT to say England and video confrence. I ask this because I have the X1i, but every video call I make to my sis in England fails, plus she has a 3G video call phone.

Videocall is a "operator dependant" service
Ask your carrier/operator

gtrab said:
Add VIDEOCALL to USA XPERIA X1A​
I've been working on this for sevral days and now I can finaly (and safely) share this with other users
First of all, thanks to jackleung for building the easy-to-install cabs required to do the trick
It is strongly recommended (but not absolutely necessary) to hard-reset your phone before installing this videocall app
1- Download VIDEOCALL CAB 1, copy it to your Xperia and install
2- Soft reset
3- Download VIDEOCALL CAB 2, copy it to your Xperia and install
4- Soft reset again
DONE
NOTICE 1: This will reinstall the Xperia X1 original Sony dialpad (just in case you have another dialpad skin installed). If you just want the original Xperia X1 dialpad back, then download the second cab only
NOTICE 2: The camera option comes disabled by default. Have to go to Phone dialer -> menu -> videocall settings and uncheck both "switch camera off" boxes
Click to expand...
Click to collapse
Have you tried this? Can you sucessfully make a video call? I've been trying to make video calls with my x1i since i got it but it just fails everytime.

Bxsteez said:
Have you tried this? Can you sucessfully make a video call? I've been trying to make video calls with my x1i since i got it but it just fails everytime.
Click to expand...
Click to collapse
You bet !!
Suggestions:
1- Saw my "settings" suggestions in the first post ?? Check again !! (dunno why but cam is disabled by default)
2- Are you picking "H" or at least "3G" signal icon ??
3- Does your operator offer videocall service ??
What I did: I went to a service centre and stated "I wanna test videocall", a guy came up with a Nokia phone (3G with front camera of course) and we made some test calls (neat!).
Since then I started videocalling some friends and works a treat.
Videocall rulez !! (unless you don't want them to actualy know where you are but that's another story LOL)

1. I have the camera enabled
2. Yes i had an H
3. This the one i wanna say no to.... I don't think ATT has video calling enabled or something. What service are you using?

Bxsteez said:
1. I have the camera enabled
2. Yes i had an H
3. This the one i wanna say no to.... I don't think ATT has video calling enabled or something. What service are you using?
Click to expand...
Click to collapse
TIGO (850MHz freq w/ [email protected] kbps)
My signature is my actual Xperia X1a speedtest
.

You're lucky!!!!!!!!!!!!!!

gtrab said:
TIGO (850MHz freq w/ [email protected] kbps)
My signature is my actual Xperia X1a speedtest
.
Click to expand...
Click to collapse
Very interesting work from both yourself and JL
Crunch point, however:
1) we know the X1i cannot connect to UMTS 850Mhz as a deliberate hardware strategy. We know the X1a can
2) we know the X1i can connect to UMTS 2100Mhz as HSDPA in most major city areas (I have personally tested this with my X1i in Sydney)
3) so can an X1i on the 2100Mhz band video-call an X1a on the 850Mhz band ? (or any other device on the 850Mhz band, for that matter) ... and vice-versa, of course ?

gtrab said:
You bet !!
Suggestions:
1- Saw my "settings" suggestions in the first post ?? Check again !! (dunno why but cam is disabled by default)
2- Are you picking "H" or at least "3G" signal icon ??
3- Does your operator offer videocall service ??
What I did: I went to a service centre and stated "I wanna test videocall", a guy came up with a Nokia phone (3G with front camera of course) and we made some test calls (neat!).
Since then I started videocalling some friends and works a treat.
Videocall rulez !! (unless you don't want them to actualy know where you are but that's another story LOL)
Click to expand...
Click to collapse
WHERE in "America" are you? Here in the U.S. of A. is NO operator with video call. So where is that service center to make that "test call" ?

michaelthemage said:
WHERE in "America" are you? Here in the U.S. of A. is NO operator with video call. So where is that service center to make that "test call" ?
Click to expand...
Click to collapse
I live in Latinamerica, not Northamerica
3G begun widespreading thruout latinamerica since 2006 (ref 1)
Even Bellsouth provides 3G services to at least 9 latam countries (ref 2)
I think 3G is only abscent in Bolivia, Cuba, Guayana, Surinam and Haiti...
That's why Sony Ericsson did put the videocalling dialpad on the X1A LAM ROM (latinamerica, spanish)
I realy don't understand why the heck nobody has deployed a full 3G network with videocall etc in the USA (national security issues ??). It is a common feature (dou it will never replace a standard voice call, expensive and fancy) around the globe (Europe, Asia, Latinamerica, Africa...)

@gtrab
Are you able to answer my post 3 above, please ?
I was in BA (Argentina) about 5 days ago using an HTC Polaris, which is tri-band UMTS. I was able to connect to H on either 850Mhz or 2100Mhz, so I am interested in whether the X1i on only 2100Mhz can video-call a device on the 850Mhz frequency

ianl8888 said:
@gtrab
Are you able to answer my post 3 above, please ?
I was in BA (Argentina) about 5 days ago using an HTC Polaris, which is tri-band UMTS. I was able to connect to H on either 850Mhz or 2100Mhz, so I am interested in whether the X1i on only 2100Mhz can video-call a device on the 850Mhz frequency
Click to expand...
Click to collapse
Frequencies have nothing to do here. I can make a cell phone call from my 850MHz operator to any operator regarding their transmitting frequency band (that's "interconnectivity"). Same applies for videocall
That's absolutely operator dependant.
Your operator can choose wether to let you videocall other operators phones or not...
Eg.: My operator let me make videocall to same-carrier phones only (even when there are 3operators offering videocall right now in my area...)
Other carriers (as in some european countries) will let you videocall any number from any company

Installed great. Sadly I have to wait for AT&T to use it.

THESpideyWVU said:
Installed great. Sadly I have to wait for AT&T to use it.
Click to expand...
Click to collapse
Thanks for the feedback
I know you can't test videcalling (not yet), but it's good to know it works for others too.

gtrab said:
That's absolutely operator dependant.
Click to expand...
Click to collapse
Thanks. That's what I had expected, but as almost no-one I know uses these calls anyway, I had no way of testing it.
BTW, the Sonystyle Centre in BA quoted a retail price of almost USD$1700 for an X1a (they had no stock anyway) - this is about 2x the X1i price in the EU ... quoted Aus price is about the same (again, almost no stock anywhere).

gtrab said:
Thanks for the feedback
I know you can't test videcalling (not yet), but it's good to know it works for others too.
Click to expand...
Click to collapse
I read somewhere recently that AT&T is nearing the full capabilities of 3G and video calling will be available, possibly within the next 3 months or so.
http://www.cellfanatic.com/2008/05/24/att-video-calls-thanks-to-hspa-rollout
Had to ruffle through the "Video Share" articles to find it, eww.

so seeing that I have the x1a in the united states using at&t I'm not going to be able to use videocall until at&t supports it? And is that going to be an extra charge per month or what?
If so...I will never use it seeing as that I know of absolutely no one that has video call which is thoroughly disappointing.