Hi, got my xda just before christmas never really tried the video calls, tried 1 the other day and never worked, played about with settings and never worked at all, now im not a newbe, i had full 3g signal strength were i was and so did the other fone, wondering if ther is ne1 who can help, im running the latest o2 rom and radio 1.9, i have never got it working at all
Exec Man said:
Hi, got my xda just before christmas never really tried the video calls, tried 1 the other day and never worked, played about with settings and never worked at all, now im not a newbe, i had full 3g signal strength were i was and so did the other fone, wondering if ther is ne1 who can help, im running the latest o2 rom and radio 1.9, i have never got it working at all
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Click to collapse
Not sure if this will help. I have the M5000 (Orange) version and video calls work fine - I just havent found a need for it yet!!
Matt
i probably wont have a need for it as such but, im one of these guys that likes stuff to be working 100%, wether or not i need it, because sum day i might need it, i get the internet ok using the umts its just video calls
maybe some descritpion or error message would help. I'm calling my wife with video everyday on mine.
it just says unable to make video call, do u want to make a normal voice call instead, sumthing like that neway
Who is your provider, I bought my Exec through One Stop and therefore I pay my monthly bill to Carphone Warehouse even though I am with O2, like you I could not get Video calls to work and got the same message. After contacting CPW I was told they do not support 3G and all I can get is the GPRS connection.
At £2.35 a megabyte!!!
:x
yes. It's probably an operator issue. MAke sure you don't have a wifi connection when trying to use video or it will not work.
You need to make sure both you and the person receiving the call has the facilty set up on the tariff you are using.
Just having gprs is not enough.
Phone them and make sure they activate the necessary other setting.
Do you have GPRS or UMTS connected (for push email, perhaps). I found that if I had an active GPRS or UMTS data connection, video calling did not work. When I closed the connection it worked fine.
Mark
Do you have GPRS or UMTS connected (for push email, perhaps). I found that if I had an active GPRS or UMTS data connection, video calling did not work. When I closed the connection it worked fine.
Mark
mo data conection establishesd, no push setup, have the correct gprs settings have no idea wat is rong, I will go to the shop and see wat the craic is
O2 Ireland does not offer video calling yet (though it's 3G network is set-up, and it's *aparently* only a matter of time)....
k im in northern ireland, im with o2 uk, belfast is were i get my 3g signal
I have problems getting video calls to work too. The error message I get is "Video Call Fails".
I'm on Vodafone UK but with an Xda Exec on the latest QTek ROM. Talk about identity crisis. Got push email working so it can't be my UMTS connection.
thats wat i get aswell, has any 1 any solution or is it a replacement exec that i'll need?
same thing
same thing for me in france, it worked fine with original rom but upgrading to latests roms and radios makes it wrong.
even if i install all ext rom of original rom ( i saved it)
currently rom 1.30.97 fre with radio 1.11 with sfr provider
well, i dont know if it is a rom problem with me cos i never really used it back then it was shortly after i upgraded to the latest o2 rom that i first tried the video call, although i had tried it b4 but got the same thing, i have never got the video calling to work
Related
I Have to restart phone to regain GPRS connetion every now and then. I have radio version 1.01.00 and rom version 1.03.00 WWE. My provider is Vodafone in sweden.
If I go to flight mode and back to normal then I can connect to GPRS again. Should I uppgrade my I-Mate to get it to work? Any Ideas what to do?
I've heard of people with similar problems, you need to upgrade your Rom, if you wanna stay relatively safe, upgrade to:
Rom Version: 1.72.00WWE
U can get this from club imate
I'm afraid I can´t find the rom on the Imate Club site. But you belive my problem will be solved by uppgrading the rom right? I´ll have to search for it then. ;c) Thanks.
I sure don't see any version 1.72 on Club iMate at JAM Device Support. The latest available upgrade I see is:
Radio 1.01.00
ROM 1.03.143 WWE
Where do you see version 1.72?
Frank
I believe he's referring to the wrong device. 1.72 was for the I-Mate Pocket PC - not the Jam.
Ok. I have posted a case to Imate and they where about to send a file to correct the problem but I got an emty mail.
Imate support don't know what this is. I'm back on the hunt. Anybody else having the same problem with theirs? Please let me know in this thred
Sincere Apologies, I was in fact dreferring to the I-mate....didnt realise this thread was under magician
Got an ansver from Imate. They sent me an PDF file where they showed me how to set up the GPRS connection. The problem is, been there and done that. I’m totally lost here. Is it only me who has this problem with “magican” and Vodafone? (In Sweden). Frustrating! ;c(
Note: With my P800 and the same location and same SIM = no probem at all.
I have the exact same problem with Vodafone gprs in Sweden
Hi Robert
I have the exact same problem with GPRS. I am also a customer of Vodafone in Sweden. I have this problem regardless of the device I am using. I have been running Qtek 2020, 8010, 9090 and S100 (magician) devices with the same problem for quite a while now.
I have started to think that this is not a device problem. It is probably a problem with Vodafone GPRS. I have contacted their tech support a couple of times about this. So far we have tried disabling/reenabling GPRS on my account and switching to new Sim-cards. None of this has worked so far.
I am using their twin cards service switching between different phones, I am not sure if this has anything to do with the problem.
best regards
Christofer
Thanks a lot for giving me this feedback. I'll talk to Vodafone right away.
Solution: I know that Telia supports the magican device because they have them for sale. My solution was to call Telia and tell them that I wanted to use them instead. Its a covards solution but Imate blames Vodafone and Vodafone blames Imate.
I have an old Qtek1010 on Telia, and it is behaving just like your Magician on Vodaphone. Sometimes I have to actually remove the SIM and put it back in again to be able to reconnect.
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
bamse said:
Another question about the Magician and GPRS. I have read on a couple of forums that the Magician will not keep the GPRS connection alive when in "sleep mode". Is this true? If so I may have to quickly cancel my order...
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Click to collapse
My gprs connection seems to stay connected ok even when the machine is switched "off". I have an imate jam on o2 in the UK.
I don't know if it stays on forever because i tend to log off gprs so i can go on line through bluetooth.
Simon
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
I have several collegues who are not experiencing these problems with Qtek devices on Vodafone network. So it does not seem to be a general problem.
RobertDahlberg said:
This is really bad news. I thought that since Telia do have thoose phones for sale they should have tested them in the net. In that case I should start thinking of going back to my old P800 instead of changing provider.
I Wonder if there are someone in here who it works for in sweden. Please let me know.
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I just talked to Telia today as my GPRS broke down totally and there was just nothing that would make it connect. The person I talked to was very helpful and professional and we managed to isolate the problem to my SIM card. Being a brand new SIM I received just two weeks ago I though that just anything but the SIM would be more probable. It was very evident though as my SIM would not work with GPRS in neither mine nor a colleauges phone but the colleauges SIM would work just fine in both.
My new SIM will arrive on monday, and then hopefully it will not be too long before my S100 arrives as well
Ok, thats somewhat god news. Then there is hope to accually use this expensive piece of toy as it is suppose to.
Some input…
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
Re: Some input…
Johnny said:
I have a Qtek S100 and run it with Telia. Works just fine, never have to reset or remove the SIM. However, I have problem with the GPRS to disconnect when synchronized with my PC and when using the phone. Have heard that an app called GPRS Keep Alive would solve that problem, haven’t tried it yet.
// Johnny
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Click to collapse
It will not. For two reasons:
1. There can only be one network connection at a time, and the activesync connection counts as a network connection (you can use network passthrough to use the activesync connection for network access from the PPC).
2. You can not have a GSM voice connection and an active GPRS connection simultaneously because they share the same radio hardware. Simultaneous GPRS and Voice would need two radios in the phone, and although it has been part of the GSM specification for quite some time there are no such device available on the consumer market yet.
Hi everyone,
I am having an annoying issue with the GPRS connection on my Qtek S100.
I am usually connected through GPRS to receive my email and to be online with MSN Messenger. The only time I do not use GPRS is when connecting through Active Sync or when making/receiving a call. My problem is that if I do not explicitly end the GPRS connection before making a call or connecting through active sync I have to restart the phone by going to flight mode before I am able to get a new GPRS connection. The problem is even worse with incoming calls as I can not end the GPRS connection by pressing the red button before I answer the call as that will hang up on the person calling me instead.
I believe it got this way after applying the latest software upgrade from www.qtek.se.
Is anyone else having the same problem?
yes me to.. also after latest upgrade...
dont know what to do.. im gonna call brightpoint..
I've sent you a PM.
Let me know when you have spoken to Brightpoint and I will call them again.
Any news regarding this?
I do also have these problems with GPRS.
Works fine for me…
Hi,
I have up till now used Telia but just switched over to Comviq, works fine for med, both with Telia and Comviq.
// Johnny
Talked to Brightpoint today.
It seems like not everyone gets this problem, and to their knowledge none of their own phones has it. They did however hope for a solution with the next software update (no news on when that will be available though). They also asked me to contact Engström Telecom to find out if they had any idea. When I found time to call Engström they had closed for the week, so I'll get back with more info next week.
I had a slight variation on this problem. GPRS session was actively downloading data when a call came in, and then before I could answer it, a message came up saying that the call could not be answered. What's that all about?
Ian
My problem seems to have automatically cured itself during the weekend. I guess Telia must have made some upgrade to their network, cause I am quite sure I didn't do anything!
Hi all,
i just took my O2 Exec and i have some basic questions that seek for an answer quickly...
I cannot understand whether there is a simlock there or no... i put in there my sim card (Voda UK) and some strange things happen. i sometimes get a UMTS vodafone uk signal and other times a gprs one... Like every five minuits the G turns in to a U and so on.... What do i need to do???is there a simlock and if so how do i unlock?
How do i hard reset my phone and what ROM should i use?
Were can i get the Voda UK settings for mms and gprs?
Is there anything else that i should set in order to have a fully functioning mobile for sms, mms, voice calls?
and a not important one... shouldnt there be the skype software in my phone?
I know that i should search and find what i want but i am in the the midle of an assignment and i do not have the time to do so... Just need to have my phone functioning properly until i have the time to dig out the rest of the things that i want.So just forgive me for asking insted of searching.Wont happen again.
HELP ME
Excuse my bad english...
Thanx all
i put in there my SIM card (Voda UK) and some strange things happen. i sometimes get a UMTS vodafone uk signal and other times a gprs one... Like every five minuits the G turns in to a U and so on.... What do i need to do???is there a SIMlock and if so how do i unlock?
It is just moving between UMTS and GPRS. Mine does it too. If it can't get a good enough signal on UMTS it switches to GPRS. If it sees a better UMTS signal, it switches back.
How do i hard reset my phone and what ROM should i use?
Two soft buttons while pressing stulus reset hole. Nothing wrong with the O2 ROM so stick with that.
Were can i get the Voda UK settings for mms and gprs?
http://www.filesaveas.com/gprs.html
Is there anything else that i should set in order to have a fully functioning mobile for sms, mms, voice calls?
See above
and a not important one... shouldnt there be the skype software in my phone?
Only the JASJAR and MDAPro come with Skype IIRC.
Thank you for the extremely fast and accurate reply.
So there is no problem with the U and G thing. Ok then i will just get used to it. It was that i have never seen the U before.
U means 3G and fast data speeds.
it seems that i cannot manage to do the right settings so that my sms,mmsa dn gprs works. I found the settings but...no combination worked.
Anyway, is there a how to or something that i can check out?
Any other ideas?
Many thanx
ta_ said:
and a not important one... shouldnt there be the skype software in my phone?
Click to expand...
Click to collapse
You can install Skype yourself from the Skype website, but IMHO it's not ready yet. It's very slow and buggy, and the connection quality is questionable.
Wait a month or two until Skype is fully compatible with WM5 and the experience will be much better!
I am getting really confused here......
I managed to fix my gprs 3g settings (following a wm 2003 quide and using the settings from filesaveas) and i can surf the net but i still cannot receive and send any mms.
Any ideas????
HELP!!!
edit: Also is there anybody that has active sync 4.1? i cannot even syncronise my contacts.!
I have an o2 branded (hardware and software) XDA Exec (it's unlocked). My current contract is coming to an end, so I am looking for a new contract. I am thinking about buying a contract with 3. However, I would like to keep my current phone even if the new contract includes a phone. My question is: can I put the sim in my XDA Exec? What functionality would I be able to expect? Would I be able to make phone calls, send and recieve text messages, make video calls, send and recieve picture messages etc.?
Yep, works fine, i've used my 3 sim before! Just need to add the correct connection details for the 3 portal etc.
though the three network will work . i will not recommend it because three network states do not use anyother phone with there sim cards.
Also my nokia 6230i and nokia 3220 both were working with three but they blocked them after two weeks.
so think before you use it;...
3 now have the Qtek version of Exec on their network so theres no reason why you cant use your exec now. I've never had a problem with another 3G phone on the network. The only problem that sometimes seems to occur is when the 3G SIM is put in a non 3G phone - itworks for a while then after draining too much power (as 3G SIM is higher rating than GPRS SIM) it kills the phone.... Why not just pop into a 3 shop though or call customer services?
i'm trying to dig out connection details to three. Could anybody shed some light? I've x-series addon and it would be nice if i can get it on my universal
thanks, sorted out! excellent one, i'm able to use msn messenger & web browsing. now it's time to check skype
Edit:SKYPE also works perfectly.
suniil said:
i'm trying to dig out connection details to three. Could anybody shed some light? I've x-series addon and it would be nice if i can get it on my universal
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Working on Skype etc.?! Is that on a standard XDA Exec? What are the settings? How much do the add-ons cost?
I want to try this out! Ive ordered the contract...
adamelphick said:
3 now have the Qtek version of Exec on their network so theres no reason why you cant use your exec now. I've never had a problem with another 3G phone on the network. The only problem that sometimes seems to occur is when the 3G SIM is put in a non 3G phone - itworks for a while then after draining too much power (as 3G SIM is higher rating than GPRS SIM) it kills the phone.... Why not just pop into a 3 shop though or call customer services?
Click to expand...
Click to collapse
Well I have just been speaking to 3 and they will NOT support any non 3 handset nor will they give out sms, mms, or internet settings, morever if they discover that you are using a NON 3 handset then they will suspend service immediately... their customer service is absolute crap... major row on phone vowing never to return or continue to spend in excess of 100 GBp each month as pay as you go customer
Hi,
I have been using 3 sim for 9 months now. U can use video calling , internet etc without any problems.
Jatt
Can u share, please
suniil said:
thanks, sorted out! excellent one, i'm able to use msn messenger & web browsing. now it's time to check skype
Edit:SKYPE also works perfectly.
Click to expand...
Click to collapse
Hi, Can u share your 3 settings for GPRS , MMs and web browsing, please . I am on 3 and have not been able to get the gprs working , nor the MMS. Thus can't get on to the net or msn etc on my O2 XDA Exec. Just for the info I have been using 3Sim on this for the past 7 months no problems with the phone functionality.
Thanx in advance
Tunndoc
Can anybody help with this query? I'd be interested to know too.
Thanks
you might find http://forum.xda-developers.com/archive/index.php/t-266774.html useful it shows the settings.
I am on 3 with a XDA Exec and I can get almost all functionality aside from buying stuff from 3 online as it doesn't have the correct root certificates from 3 (and 3 never had the exec as a phone anyways!)
For the CORRECT settings to get you running on 3 click here
Psi
I have a Trinity and my phone provider is vodafone Germany. I tried everything to get a Video call to work but it just doesn't work. I have the 3g symbol on the display all the time and I live in Cologne which has UMTS everywhere. But if I call a number (my wifes number same provider and standing next to me so she has UMTS too) it seems as it should be ringing at the other end but it doesn't even ring there ...
Did anyone manage to make a video call with the trinity?
I HAVE THE SAME problem... I was thinking was signal problem.... but....
btw I can't send and receive mms too )))
Video Call and MMS works on mine =)
Works here...
video calling works with mine (O2, UK)
Lee
... And it works for me to Hehe!
Guybrush said:
Video Call and MMS works on mine =)
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Click to collapse
you are on vodafone italy?
capzicco said:
I HAVE THE SAME problem... I was thinking was signal problem.... but....
btw I can't send and receive mms too )))
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Click to collapse
I couldnt send mms too. so i completely resetted (hard reset) and followed the vodafone mms instructions. Now it works. But still no video call.
Still no video calls on german vodafone?
so no one has managed to make a video call with the trinity on vodafone germany?
Today I made my first video call with T-Mobile Netherlands, so it does work.
still no video calls
I tried with my trinity with several vodafone germany cards and it does not work. It seems my device is defective.
Tried it last week with a video-call to my brother (he using a SE K800i on Orange), and it seems to work great Had to change the dial-pad back to the default HTC one though, cause the M$ one doesn't show the buttons to initiate a video-call
i have made a videocall with t-mobile nl, but the other person did not see me.. i could see him on my screen., and myself in the lower corner. And no, we were not filming eachother. ;-)
what about that ? we both were on umts network, standing next to eachother.
is it something on my phone i forgot to turn on ?
i have a orange spv m700, (yes officially unlocked, thnx to the nice man in the orange shop!)
he has a nokia N73
It seems the Vodafone network in germany does not "see" that my trinity is on UMTS. If I try to use Vodafone TV it says that I am currently not on UMTS which I am.... very strange... any help is much appreciated
I am having the same problem with Telsra in Australia. I have the 3G symbol, the service says it is on UMTS Telstra, can browse the net with HSDPA, everything else seems fine.
Maybe a lame question, but you have the video call service enabled by your operator/contract? Maybe you require some settings on the phone to be recognized as video call enabled/ to operate on the network?
MMS
I can not send MMS too. It drives me really crazy!!!
I have a dutch KPN provider
saminegm said:
so no one has managed to make a video call with the trinity on vodafone germany?
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Click to collapse
Since no one has answered this question yet: Yes, it works, albeit not to my satisfaction.
I'm using a Vodafone compact GPS (which should be identical to the HTC 3600=Trinity) on Vodafone Germany on the other (dark) side of the Rhine with good UMTS coverage (at least two bars). When phoning to, say, a Samsung UMTS mobile phone, I receive good picture quality and reasonable sound quality. However, the other side fails to receive decent sound; what is arriving there is regularly sort of "chopped" and hardly understandable. I'm not sure about the reason for this, but I suspect that it is my "Trinity" that is misbehaving (too slow? inadequate configuration settings?), as the Samsung's video arrives nicely and has good quality. It could also be the other way, of course, or it could be a Vodafone network problem.
Does anyone have any experience (good or bad) with the video call quality on the Trinity?
PS: Hello to everybody, I'm new to this forum, and I apologise for any misbehaviour in advance as it is not intended , and yes, I have used the "search" option .
Elfi
I had the same problem, Hard Reset fix it
RSchris said:
I had the same problem, Hard Reset fix it
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A hard reset involves deleting all data, right? I'm not looking forward to configuring the ppc again, really. But I guess it's worth a try, as the AEG-principle hardly ever fails...
Elfriede said:
A hard reset involves deleting all data, right? I'm not looking forward to configuring the ppc again, really. But I guess it's worth a try, as the AEG-principle hardly ever fails...
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Click to collapse
Hi Elfriede. Welcome to the forum. Case you are german (der Name klingt danach) try this forum too: http://www.ppc-welt.info/community/forumdisplay.php?f=174
I sold my P3600 which I had bought from amazon just for the not working video calls. I then bought a Vodafone compact GPS... guess what... the video calls didn't work too. The guys at vodafone (which I had phoned 10 times for this problem and which had told me it must be my p3600's fault) just forgot to switch UMTS on!!! Now it works (I lost a few 100 € just because of vodafone-no-competence-service...)