Database Users

SPV M1000 Resets completely for no reason..

Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM. The only s/w I am running is
Tube (VisualIT)
MS Arcade Pack (Pacman, DigDug etc)
MS Voice Command
Agenda Fusion
CityTime
Regards & Thanks
Chris

Yeah i got the same problem. But it happens when I upgraded my ExtRom from Orange.com. Sometimes it stays at suspend mode, then i have to perform a hard reset to wake up the device. Very odd.

dfens said:
Dear All,
I have had my SPV now for about 4 weeks now and very pleased with it. However, twice in the last week it hasn't responded when I turned it
on and ended up removing and re-inserting the battery. When it comes back, it starts with the "Welcome to Pocket PC" setup wizard and all my data is gone.
Has anyone else had this problem. This problem has happened with both
versions of the ROM.
Click to expand...
Click to collapse
I have had my M1000 for about four weeks too now and although it occasionally soft resets it never fails to respond to the power button. Maybe you have a faulty phone?
On a different note, you say you have Voice Command, I was looking for places that sell it in the UK but it appears to only be available in the US, if you could let me know where you got it I would be really grateful.
Hope you sort your phone out!
Fin

High all
No probs so far
Swiss m1000 installed Programs
Pocket Hack Master ( Overlock your PDA )
Pocket Mechanic ( Clean Defragment and more )
Snails ( adictive Worms(TM) Clone )
Crazy Cart ( adictive Mario Cart(TM) clone
and lots more.
Im overlocking my CPU to 530 MHZ and no Trubbles so far.
Got the thing for two months now, running in this config for about one month.
Peace

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve

With Orange Switzerland SPV M1000 I experience the following problems:
1) Bluetooth lights (blue light) and the battery lights flashes even though
bluetooth is not connected and the battery level is fine.
2) Once every other day the device (though fully charged) freezes and I end up doing soft reset.
3) Removing battery already puts the device to soft reset. Orange
4) The activeSync is running without me having to start any activeSync session.
5) Abruptly I get message the memory is full and the device then freeses.
Is anyone having the above problems? How do i resove this?
Many thanks
Swissmate
SteveD said:
Yep, I am having the same problem or much the same problem. The unite works fine until every four or five days when I notice that the bluetooth light and the green phone radio light are flashing (even though bluetooth is turned off). It does not respond to the power button and then lights go off when I try a soft reset. The only way I can get it back on it with a hard reset.
It does not seem to be a battery issue as the battery is fully charged and when I try plugging in the Charger (before doing the hard reset) the charging light does not light up. I have had the same problem with several M1000s from Orange.
Anyone have any ideas at to what might be going on?
Thanks,
Steve
Click to expand...
Click to collapse

SAME PROBLEM AS THE REST OF YOU WHO HAVE THEIR SPV FREEZED UP VERY OFTEN. IN MY CASE IT'S EVERY 3 OR 4 DAYS, POWER BUTTON AND SOFT REST DOES NOT RESPONDE, SO IT'S EITHER HARD RESET OR SOMETIMES SIMPLY REMOVING THE BATTERY DOES THE WORK. I HAD MY PHONE REPLACED 3 TIMES ALREADY AND STILL THE SAME PROBLEM EVEN WITHOUT INSTALLING ADDITIONAL SOFTWARE BUT WHAT CAME BUNDLE WITH THE ORANGE PHONE. IS THIS A ROM BUG ???
SPV M1000 FRANCE
SD CARD 1 GB
OMEGA ONE BATTERY PACK PRO
OMEGA ONE JOURNAL BAR
SPB GPRS MONITORS.
FORTUNATELY I USE THE X BACKUP PROVIDED WITH THE PHONE TO SAVE MY DATA, BUT IT'S TIME COMSUMMING AND REPETITIVE AS AFTER EACH TIME THE PHONE RESETS ITSELF, I HAVE TO RESTORE IT AGAIN AND AGAIN. :evil: :twisted:
IF SOMEBODY COULD IDENTIFY THE PROBLEM, THIS WOULD HELP A LOT OF PEOPLE LIKE ME
THANKS
RICHARD

There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.

Another possibility
Turning off the record button seems to have helped, could it be that this is being caught and filling memory / draining batrtery?
3rd phone 3 weeks.
Great when working - anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised

Re: Another possibility
BobW said:
anyone using a GPS receiver? Tried a TomTom with an XDA 2 lead is not recognised
Click to expand...
Click to collapse
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.

NeilM said:
There have been frequent reports of this problem- Orange are aware of it, and are replacing M1000's as required. They are currently testing a new ROM, so it appears that they think it may be a ROM problem, though it could also be a batch of faulty hardware.
Click to expand...
Click to collapse
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
anyhooz, ill be upgrading all of em to SE very soon and i doubt that rom will have the same glitch...
who knows... now that we can confirm (99%) that SE works on the xda II maybe the operators will now make an official upgrade to SE... they have no reason not to
regards

djrm.net said:
we got almost 30 of these at our work, it seems the only one to have this problem is... my one! so i swapped it for another one and it did the same problem... hmm, they must not like power users, the other users are idiots so they dont really mess about with the settings n all
Click to expand...
Click to collapse
Hmm. That is interesting. Only having one here - and having problems - I do not have much to compare.
Do you think the problem comes from changing the standard settings or using extra software then?
By the way the new ROM does not seem to make much difference in terms of this problem, alas!

Exactly the same thing to me...
Every 5 or 6 days... it goes of for no reason, and the only way to wake it up is to hard reset it! weird SPV... maybe some day a nice guy will come up with a solution to our problem! Hopefully...
:shock:

To keep an old thread alive
Those experiencing issues with this device going into coma (requiring Hard Reset to clear)please would you post detailed accounts of when the issue occurs.
Please confirm power settings, what applications were open on the device and whether the radio or BT was on.
Does the problem occur off or on charge, if on does same problem occur if charged from travel charger not dock?
If off charge, if known - state both internal and external battery charge levels when problem occurs?
What is seen on the handset at point of coma?
Working from soft Reset through battery off to hard reset, what was necessary to restore the device and did soft reset or battery off result in a dump?
Could ROM V's and bootloader V's also be stated.
cheers guy's, together we'll crack it

To keep an old Thread Alive
:roll: I have had my phone from about June last year. The first reset occurred about the 3rd Jan this and two more occurring in the past few weeks the last one on sat 12th Feb
The history as I can recall with the last reset is as follows. I took the phone out from work (cradle) Friday afternoon after 4pm don’t think it was put to charge again before the incident also the phone was not used very often as its a work phone. It was on stand by all day Saturday with the green light flashing but no signal input was being received as I was expecting a cal which never came only to find out the phone was off as mentioned by the caller when I called them. Got home about 530pm with the light still flashing and tried to switch the phone on after finding out no signal was received, the light then went out. Could remember this quite distinctly as it happed on the previous occasion. To activate the phone i have to take the battery and sim card out as with the previous occasion put the card in another/different phone to activate it (make a cal) then put the card and battery back in for the phone to work when it would then go through the reset process. Once working on checking, both battery powers were very low think less than 50% as when i checked some time after they were up to 75%
Am in an office with 3 other users and the only one with this problem and am on my 3rd phone since the year started. It seems to be linked with low battery power (both) and extended stand by when it completely shuts down. Trust this would help to get us a stage further.

i have had two m1000's with this problem,
orangecare stepped up for the replacement and i upgraded the 2nd to win2003se and it still does it!
i make scheduled backups now and have learnt to live with it until my contract expires..
on another seperate note..
Remember you have to turn of the IR in settings>connections>beam before a GPS will be recognised.
Click to expand...
Click to collapse
how do i do this in 2003se?

MORE ON THIS
I had an M1000 that worked fine but a small problem occured and orange replaced it - the new one had this problem every 7 days or so - the bluetooth light was flashing although not switched on and when I try to turn phone on it wont - remove/replace bat and resets - I upgraded to ROM 2.02 from this forum but was using origional orange extended rom and it made no difference - if it is a rom problem its in oranges extended rom
I was on a 166wwe - boot loader 1.06 - dont know radio version but was still happening after DCM 2.02 WM2003SE WWE from this forum with radio 1.18.00 and original ORANGE ext rom so if is on ROM is definatley oranges ext rom that has a problem. - HAS ANYONE HAD THIS HAPPEN WHILE ON CHARGE????
THEY REPLACED MY PHONE WITH A REFURB - ITS NOW FINE BUT IM NOT HAPPY

guys lets think here
were all orange subs so its got to be an orange thing (so unlikley to be hardware) - there are people here (myself included) who have upgraded radio and OS so I am begining to think it is in the extended rom on these machines - has anyone who has replaced extended rom had this trouble - I would experiment but no longer have this fault - I never thought Id wish I could get it back but now I think I can see a resolve
we need an orange customer who does not have this trouble to post extended rom on here for us all to try????? - - - Please ??????
it would be nice to crack this one guys keep plugging on

Had my M100 nearly a year now and after many many resets decided to call Orange as I would have thought this was a known problem with them. But according to technical they have never seen this before!!!
There response was ... backup your data! doh!
I told them I did and it was unacceptable to say this as the thing is faulty it takes over an hour to reload the data and it's happend 4 times since I called them 4 days ago.
:twisted:
PS: has anyone got a copy of the original 1.66 rom as you can no longer get it from Orange.

Wizard soft resetting by itself

I know that this problem has been mentioned in 2 posts earlier on.
I thought I bring it up again, maybe sb. has a solution or good idea.
My Wizard (K-JAM) resets itself in regular intervals by itself. After the reset, no input of PIN is required. Means you don't really loose the radio capability. It is annoying anyway.
Happens on the newest i-mate ROM but also happened on the earlier ROM version.
Could it be an application doing it ? I checked the notification queue, nothing abnormal there.
Anybody has the same problem or an idea ?
Cheers
hrb

My magician done that until latest T-mobile ROM
Perhaps a bug or 2 outstanding pending fix lists.
IF only vendors were like MS and had a publically viewable list of known bugs.
Then again if they acknowledge them we might get together for a class action.
My opinion is these devices are rushed to marked and vendors prefer to rush new models out instead of fixing existing issues.

Saw for the first time 5 minutes ago that my Qtek 9100 was doin a soft reset to ...
But as you said it only restart and no pin requierd so that's something you have to live with no updates yet.

Do you have Skype installed?
It did the same for me with Skype.

as meroupow said, i had reset problems until i removeed skype,
and resets went away

Never had Skype installed
Cheers
hrb

Quite possibly way off topic but...
My old ipaq used to do the same to me all the time (i know its different hardware & software) but i eventually found it was flexing very slightly in my pocket. Added 1 aluminium alloy case - no more resets.
Just wondering if you wizard is under any physical stress that could be casuing a hardware fault / power interuption.

Beeble said:
Quite possibly way off topic but...
My old ipaq used to do the same to me all the time (i know its different hardware & software) but i eventually found it was flexing very slightly in my pocket. Added 1 aluminium alloy case - no more resets.
Just wondering if you wizard is under any physical stress that could be casuing a hardware fault / power interuption.
Click to expand...
Click to collapse
Thx for your advice.
The device has only been sitting on the desk or in my hands. It resets about every half hour wherever it is.
Cheers
hrb

btw: it resets also in flight mode !

i Know its a PITA but you might wanna go through a hard reset and see what it does on the basic "as shipped" setup. if its all ok add software 1 piece at a time until you see the problem reappear. if it fails after the reset you may have a faulty device, contact your seller.
If you find its "software x" do another hard reset and put that software on first, then see (to see if its X or if X is conflicting with another piece) then i'd make a new topic along the lines of:
Software X & Y on my wizard causing random resets
or
Software X and random resets
Sry i cant be more help

reset
hrb said:
btw: it resets also in flight mode !
Click to expand...
Click to collapse
I hav the same problem I used the next prgrms
spb pocket plus wm5
memmaid wm5
resco explorer wm5
spamfilter wm3
tomtom 5.21
total tcommander
worldmate pro wm3
webismail beta wm5
spb diary wm5

My XDA mini is doing exactly the same - I was searching to see if anybody else was getting this.
I think it may well be to do with Skype as I think it started after I installed it.
Mine does it while sitting on the desk, so it's unikely to be a loose battery or contact issue. Also the fact that the radio is not affected point to a SW poblem.
I'll get rid of Skype and see how it goes

reset
I have the same problem on my K-jam. I removed my 1GB MiniSD (Sandisk) from the slot and the reset problem was gone.
Then I put the MiniSD back to the slot and the reset problem came back again.

reset
I have the same problem on my K-jam. I removed my 1GB MiniSD (Sandisk) from the slot and the reset problem was gone.
Then I put the MiniSD back to the slot and the reset problem came back again.

Re: reset
Heijdemann said:
hrb said:
btw: it resets also in flight mode !
Click to expand...
Click to collapse
I hav the same problem I used the next prgrms
spb pocket plus wm5
memmaid wm5
resco explorer wm5
spamfilter wm3
tomtom 5.21
total tcommander
worldmate pro wm3
webismail beta wm5
spb diary wm5
Click to expand...
Click to collapse
After hardreset and new installation it's work good now so it must be a SOFTWARE problem

my qtek reboot too
program installed:
resco explorer 5.31 with registry add-in
sunnysoft backup manager 3.7
tcpmp (but the resets were happening before installation
call sms blocker (but the resets were happening before installation
myprefixdial (but the resets were happening before installation
tomtom 5.210 (5430)
is it possible that qtek resets itself to clean memory from unused programs?

Mario4473 said:
my qtek reboot too
is it possible that qtek resets itself to clean memory from unused programs?
Click to expand...
Click to collapse
A pocket pc should NEVER reboot alone that is a huge bug.
The only way when it gets like this is hard reset.
Then use it for a while and if there is no soft reset start installing softwares one by one.
If it soft resets after hard reset change your rom to a better one or bring it back.

Hi,
I had the same problem as well, random reboots. I noticed as you did that removing the miniSD storage card fixes the problem; I then tried to reformat my miniSD and it *seems* the problem has now dissapeared... Regarding the applications, the first time I noticed that problem was maybe 5 mn after I got it out of the box (was brand new) ... with no applications installed at all !
Try formatting (and then copyback the files) the miniSD, it could help ...
The funny thing concerning that problem is that it does not ask for the PIN anymore ... it makes me think it could be a 'normal' behavior, as to say that under some circumstances, WM2005 deliberately decides to reboot the device ...

Mine did this in the car today, just sat in its cradle, suddenly I saw the blue "Windows Mobile" screen.
Never asked for a PIN, but it wasn't until I got home that I realised that it hadn't re-connected to my service provider.
A soft reset later, and it was working again.
Latest O2 rom.

Strange but true
Happened to me as well today... as i took it out of the pouch.. cursed myself of being clumsy... :roll: Now i feel better. 8)

XDA Exec Issues

Having owned an XDA II for the past 2 years I upgraded to the XDA Exec about 3 weeks ago. After a period of configuring and testing the device I decided to return it for a refund because of the following issues:
1) Recurring glitch (about every 5 seconds) when playing back audio files (standard .wav files), stored on an SD card, through the speakers. Playback is fine when you use earphones so the problem seems to be with the speakers in the Exec (I've tried another Exec and the speakers playback problem is still there - it seems to be across the whole Exec range; the XDA II didn't have this fault)
2) Ran into problems installing the supplied software (ActiveSync etc.) which necessitated a soft reset. The device froze (i.e. pressing any of the buttons, even removing the battery etc. had no effect) at the O2 logo screen when trying to power up after the soft reset. Eventually had to do a hard reset; again the device froze at the O2 logo screeen when trying to power up!
3) Unstable infrared connectivity
I'd be very interested to hear if anyone has experienced the playback problem above.

PMcG said:
2) Ran into problems installing the supplied software (ActiveSync etc.) which necessitated a soft reset. The device froze (i.e. pressing any of the buttons, even removing the battery etc. had no effect) at the O2 logo screen when trying to power up after the soft reset. Eventually had to do a hard reset; again the device froze at the O2 logo screeen when trying to power up!
Click to expand...
Click to collapse
have you been able to fix this? :shock:

cmonex said:
have you been able to fix this? :shock:
Click to expand...
Click to collapse
If you had read the post properly you'll see that the exec was returned, so he couldn't be able to fix it....
Perhaps all the problems where due to the rom, its a shame you've returned it the xda exec is a great bit of kit, I own a jasjar and i've never had any of the problems discribed above

o_street_uk said:
cmonex said:
have you been able to fix this? :shock:
Click to expand...
Click to collapse
If you had read the post properly you'll see that the exec was returned, so he couldn't be able to fix it....
Click to expand...
Click to collapse
oh sure, you're so clever, aren't you...
the original poster said only this: "After a period of configuring and testing the device I decided to return it for a refund because of the following issues:"
he decided to do so, but that doesn't mean he already did it. (why would he ask us about these issues then?)
but i'm not natively english so maybe i'm wrong, but this doesn't mean i didn't read it properly. congrats to you for telling everyone off
also, if you check my post again: i asked about this: "again the device froze at the O2 logo screeen when trying to power up!" - i simply asked whether he was able to boot it into the OS again or no more and so he had to return a device that wouldn't even boot any more! so i wanted to know if that problem was fixed or he had to send it back like this.

Thanks a lot for replies.
cmonex said:
PMcG said:
2) Ran into problems installing the supplied software (ActiveSync etc.) which necessitated a soft reset. The device froze (i.e. pressing any of the buttons, even removing the battery etc. had no effect) at the O2 logo screen when trying to power up after the soft reset. Eventually had to do a hard reset; again the device froze at the O2 logo screeen when trying to power up!
Click to expand...
Click to collapse
have you been able to fix this? :shock:
Click to expand...
Click to collapse
Unfortunately not. The audio playback problem was the main issue for me but when the device started freezing after soft/hard resets and then I also had problems with the infrared connection being unstable (the Exec would 'see' my laptop one day, then wouldn't the next day despite no changes being made to any settings on either device) I decided to return it. I may call into an O2 store again over the next few weeks and see if I can try out an Exec in the store to see if the problems I experienced remain.
o_street_uk said:
Perhaps all the problems where due to the rom, its a shame you've returned it the xda exec is a great bit of kit, I own a jasjar and i've never had any of the problems discribed above
Click to expand...
Click to collapse
I think the feature set of the Exec is phenomenal. I was just disappointed to find that a feature which is important to me (audio playback from an SD card through the speakers) and which worked fine on the XDA II seems to be unusable on the Exec. At least that's my experience with the Exec I returned and another one I tried out in the O2 store, so at the moment I can only assume it's a problem with *all* Execs. Could that be a Rom issue as noted by one of the replies in the thread? If there's someone out there with an XDA Exec who has had no problems with audio playback (through the speakers) from an SD card I'd be very grateful to hear. It would almost certainly cause me to reupgrade to the Exec again as the other subsequent issues (freezing at O2 logo screen when powering up after soft/hard resets; unstable infrared connection) could well be solved by a Rom update?
I had been waiting for some considerable time to get an Exec (it has only become available in Ireland within the last 3 weeks!!) as it meets every single one of my requirements/needs for such a device.

hi, i can try this playback thing for you what player did you use by the way?

cmonex said:
hi, i can try this playback thing for you what player did you use by the way?
Click to expand...
Click to collapse
Windows Media Player. Much appreciated.

"Unable to start Camera" "Unable to initialize camera"

After months of trouble free use my camera dies today. When I try to launch the camera I get the following message "Unable to start Camera" "Unable to initialize camera". I saw an earlier post where the fix was to power down and remove the battery for a few minutes. Unfortunately this did not work for me. I waited approximately 15 minutes before installing the battery and powering up again.
Has anyone elese seen this problem before? And where removing the battery has not helped. I have not tried a Hard Reset. I had a similar problem with my Hermes/838 Pro that was fixed with a hard reset. As you can tell I am trying to avoid the hard reset... I am traveling and do not want to take the time to cutomize my phone, at least not yet.
I am running the original shipped ROM 1.23.707.6
Meanining I have not flashed any ROMs to this phone. It is as shipped from Dopod.

hi i have the same problem since months ... something you have explored? do u have some informations to fix this problem?

Extract this package, and copy all files to the windows directory via Resco Explorer(alle files(.DLL) muts be visible, look at the options of this app) and overwrite the existing files, then softreset, Im not sure if this will work for you, so be sure and make a backup first!
http://www.poigps.com/users/emme/CameraGPS.rar

It really seems a software problem, probably some rom files or registries got corrupted. A reinstall may help, if not, you may still need the ultimate hard reset

I wound uptaking my 810 back to the Dopod service center. The guy said they had to replace my camera. What that means and if that can actually be done I am not sure. I would guess they replaced an entire board. They did re-flash the ROM on my phone as well. Prioir to taking the phone in for service I had not tried to re-flash the rom. I had only done a hard reset with no success.
One side light of my camera going down is... They put the same ROM back on my phone that was previously installed. After the service I have noticed that my GPS gets a "cold" fix much faster than before (twice as fast +/-)

Interesting, I had this exact same error, but on my previous phone, a Samsung D900.
They tried everything, including completely wiping the phone, but nothing helped so in the end they replaced the camera in the phone.

i had this on a tornado
eldaria said:
Interesting, I had this exact same error, but on my previous phone, a Samsung D900.
They tried everything, including completely wiping the phone, but nothing helped so in the end they replaced the camera in the phone.
Click to expand...
Click to collapse
...turned out to be hardware, too.

mainboard error on mine
htc service replaced the camera module twice before they replaced mainboard and cured my phone. I had this problem the first 6 months with my p3600.
Try taking a softreset with the camera on. this worked for me a couple of times
Regards

Possible solution
Possible solution http://forum.xda-developers.com/showthread.php?t=384854
Simply take out battery for at least 15 minutes.

Having the same problem but on front camera ..
Hi,
I having a similar problem but with my secondary (front side) camera. I'm using Dopod D810 with WM6.0.
So, any solutions on this ?
Regards,
Daneal

I have problem Unable to start Camera in htc desire 500
I reset factory but I have this problem. I don't known.what can I do???? please help me
this my number phone 09192561895 in IRAN

Sense reboots(manila.exe problem?)

High all,
Eighter I red over it, OR…and I hope not, I am the only one with this problem….
I just got my HTC HD MINI, and my Sense software always reboots when scrolling through pictures.
It restarts the begin screen, same as when you boot up the phone, first blank with message “starting sense” and then goes to the begin screen (The one with clock not back to picture menu where the problem starts).
I also had the Maniala.exe error, but that doesn’t come back when this happens…It this sense reboot related to the Manila error???
Can anybody help please?
Thx!

Try hardreset, even if this not help, send it back. In my company, we had one with problems in the fav. contact list, phone got´s very slow (takes 2mins to open contacs), hard reset doesn´t help, so we send it back, must be a hardware or software defect.

Indeed, already tried hard reset (both ways), no effect on this problem...

JeeJ!!!
The problem is solved!
For future use:
The error accrued when scrolling in pictures. These pictures where on a mini sd card used by my previous phone, even do this also was a HTC phone…
Just a quick format of the sd card solved the issue.
Must have been a format of name giving problem that is not compatible with the hd mini
Thx and greets!