I have the 8125 and tonight i go to answer a phone call. When i got off the phone mysteriously the touch part of the screen no longer works. I tried a soft reset, a hard reset, removing the battery.... I cannot get the touch part of the screen to work. You can see whats on screen but there is no touch functionality. Anyone have any ideas?
remote screen aligment
i had the same problem the touchscreen stopped working suddently. im assuming that you can get pass the touch the screen to set up you device so what i did i downloaded a program called "remote screen aligment" that the only way you are going to be able to pass the first screen. hope this helps. google it to find the program its free.
S1ug said:
I have the 8125 and tonight i go to answer a phone call. When i got off the phone mysteriously the touch part of the screen no longer works. I tried a soft reset, a hard reset, removing the battery.... I cannot get the touch part of the screen to work. You can see whats on screen but there is no touch functionality. Anyone have any ideas?
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Click to collapse
Same problem here, just started browsing around since I was travelling last week without computer access. I am goign to call warranty services with CIngular tomorrow if they are open. If not first thing Tuesday!
working?
did you get it working again?. It happed to me yesterday, drives me nuts
Nah, called CIngular and got a warranty replacement no problem.
Re: remote screen aligment
kurtslash said:
i had the same problem the touchscreen stopped working suddently. im assuming that you can get pass the touch the screen to set up you device so what i did i downloaded a program called "remote screen aligment" that the only way you are going to be able to pass the first screen. hope this helps. google it to find the program its free.
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Click to collapse
Mine did this when I was CID-unlocking and had mismatching IPL/SPL versions. I found that by drawing a circle around the alignment cursor with the stylus I was able to get past this screen.
Not working touch screen / broken replacement ...
Center of my XDA miniS touchscreen stopped to work almost 3 weeks ago...
I sent my (lovely) PDA to O2 UK two weeks ago and today I received FAULTY replacement!
(very good known and common issue - "stylus is very loose and keeps falling out")
I've just sent another e-mail to O2's Customer Services and I'm waiting for reply...
I'm so angry and disappointed!
Regards
anyone find a solution
My touch screen gave out yesterday...I am getting very good at using my 8125 without the touch screen but a few programs require it. If anyone has found a solution please let be know because it would be a very happy man. Thanks for reading!
Hi all.
Just got a JasJam about 2 weeks ago.
I am have a problem with the touch screen.
After about 5 mins of use the touch screen slowly gets more and more unresponsive untill it stops working.
If i remove the battery and let the phone sit for a couple of minutes then restart it the touch screen would start working again. But for only 5 mins.
Is this what everyone is refering to as problems with Screen Allignment or do i have a bigger problem.
Does anyone have any suggestions on how to fix this problem.
Thanks
Travis
Personally i would do i hard reset and not install any additional software to see if you have the same problem. If yes, then its hardware problem and needs to be sent in for repair. If not, then install your programs back one by one to find the culprit.
S.K.
EDIT: Ensure you back up your data before performing a hard reset. You will lose all information stored on the phone.
Silent_Killa's advice is what I would do. Might try uninstalling apps one by one first??
This is NOT the screen alignment issue - I don't think. It depends if the screen responsiveness going off is actually at the point at which you tap the screen is not matching where the screen responds?? In other words it does respond but not at the location you tap. If this is happening then it is the SA issue, but if the screen does not respond in any way to taps then I doubt it's the SA problem - though could well be a digitizer issue.
I have not searched, but a week or two weeks ago an identical problem was posted by someone else.
If a hard reset does not cure this I would suggest a return as soon as possible.
Mike
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Saber_007 said:
Hey guys.
Yea i trided the whole hard rest thing and it still did the same problem.
The screen works fine but it is just the tapping part that gets screwed up.
All my hardware buttons work ok so i can still use the phone. I just can't use the touch screen.
Do you really thing an application could do this sort of thing.
The main ones i use are -
SPB Diary
SPB Pocket Plus
Spb Weather
Pocket Informant
Are these know to cause any problems.
I will try one more time and not install any apps.
Oh well 2 weeks old and it's off for repair.
Thanks for your help.
Click to expand...
Click to collapse
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Touch screen do not respond
mikechannon said:
I have not searched but a week or two weeks ago an identical problem was posted by someone else. If a hard reset does not cure this I would suggest a return as soon as possible.
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Click to collapse
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
Hope you get it back working this time so you can start to enjoy it!!
Mike
dam said:
Yes, it was me (I think), I had this problem too. It was only when the keyboard was slided and locked opened. Button would respond but screen would freeze and the start menu, sometimes, would pop up as an extra.
I had to give it back ...
Click to expand...
Click to collapse
YEP that is exactly what mine does sometimes. After i open the keyboard the start button would start to pop open and close.
How did you get on. Did they tell you what the problem was.
Cheers.
mikechannon said:
BUT surely you tried it for an hour or two before installing anything!!?? And if working then only one application at a time?
No I don't think any of those apps. are the cause of the problem.
You still have not given full details about whether the screen is completely unresponsive or misaligned.
Either way if it's under warranty and hard reset does not cure it, get it returned cos this is not some little software fault.
Mike
Click to expand...
Click to collapse
Sorry, about that.
Full Details-
Screen has no problems with SA. After about 5 mins the screen slowly becomes more unresponsibe. IE i would have to tap the start button several times for it to work. When it finially pops open it just closes again almost straight away.
Not long after this the screen will become totally unresponsive, howver all hardware buttons will still work.
I am going to try a hard reset tonight.
I will let you konw.
Thanks again.
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
wiki update
I took the freedom to update the wiki on this issue :
http://wiki.xda-developers.com/index.php?pagename=Hermes_Problems
well, my device was a second hand but the seller was as so kind as to take it back... nothing for chirstmas this year .
still... happy new year to everybody !
Saber_007 said:
Well it is deffinitly my phone.
The screen wasn't working as per normal.
I hard reset my phone. When it rebooted and got to the "tap the screen to continue" bit. Guess what it didn't work.
I taped the screen several time but no go. The screen was dead.
I will have to send it back to the shop.
Cheers.
Travis
Click to expand...
Click to collapse
Fingers crossed you'll get a good one back. I think you were going to have to send this one back anyway.
Mike
JasJam screen responds to "ghost" taps!
The touch screen on my JasJam responds to continuous taps even when I don't tap it. When the keyboard is slid out, the start menu keeps on popping as if the start button on screen is being tapped. When keyboard is slid inside (device is closed), the device behaves as if the OK button (the "X" on top right) is being tapped continuously. Due to this, I can't open any program. (As soon as a program is opened, the "X" button on top right is automatically clicked and I reach Home screen again!
I uploaded a video about this mal-functioning of device:
http://www.youtube.com/watch?v=YWAyRLQ01oo
I have already:
1. Alligned screen
2. Hard reset device (Left and Right softkeys + Reset button)
3. Updated ROM and hard reset device
but of no use! Please help.
Read that
it's a hw issue, had to get a replacement ...
Same problem
I seem to be having the exact same problem. When I first got it, I was able to use the phone for a couple of weeks, then all of the sudden, the screen stoped responding, but all the buttons worked. I did a hard reset, and it worked for a little while, then when bad again. At first I thought it was related to ActiveSync because it would always go bad immediately after syncing. However, even when I don't sync after a hard reset it eventually goes bad again. Today I just got it back from manufacturer - they couldn't reproduce the problem. It worked all day. Then I synced. Stupid me. Its not responding again.
There's no way out. Get a replacement.
I'm hoping that my replaced device doesn't have same issue.
same problem
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Sorry to hear that! I had actually purchased i-mate JasJAM from Dubai. i-mate has just one service center in USA (PocketPCTechs in CA). They provided amazingly great customer service and replaced the main board. So far the problem hasn't repeated.
shassouneh said:
I have the same exact problem. I sent back the Phone to Cingular / HTC, and they "repaired" it under warranty. I got the phone bac, and after a day's use, it went back to its old state.
Since I got this on ebay (BIG mistake), even though it was new, its having this problem.
So far i am not at ALL impressed with the 8525. Seems to me like its laden with hardware issues.
Can someone please offer insight as to what I can do?
Click to expand...
Click to collapse
Hey, I am having the same problem as well. Bought my phone on December 06 from eBay seller too. Big mistake as HTC will tell you sorry your warranty is void if you did not purchase the device from the carrier (even though it was new.) I am curious how you were able to get it repaired under warranty since you too bought yours from a third party.
I did the credit card trick and it worked flawlessly for about two months and just yesterday I am back to the same problem. After today doing the credit card trick numerous times I finally got the touch screen working now but who knows for how long this time.
BTW my serial number is in the HT642Fxxxxxx if anyone else that has this problem wants to compare and post theirs.
Facing the same problems...
... I've been thinking about repalcing the display and the touchscreen. But now, considering that it is a HW issue, I can only replace these two things. If the bug is in the module above the screen (statur leds and camera) or related to the wireing at the back of the screen, it won't get rid of the problem. On the other hand, if it is a problem with the screen getting too hot, then I'm on the right track...
Has anyone tried this yet?
I'll try to call HTC on monday, maybe they know where the bug is.
My Wizard is brand new first off and I haven't done anything to it but install the t-mobile cabs, a spb program, and a few other random things.
Problem (It just started doing this): I can align the screen and it will stay right and aligned for a few minutes but then when i write on it the alignment will eventually veer off on the right side just a little bit. When I pick it up at first normally it writes fine and then it starts acting crazy, sometimes it will write somewhere completely different than where the pen is on the screen, or when I go to press a button it will press the one under or over (mis-aligned). I can even write on the screen and the cursor will go completely crazy and all over the place when I'm trying to draw a straight line. I searched for firmware updates and topics on the issue and didn't find anything.
Any help is appreciated,
Thanks
I had a iPAQ that started doing this after a few weeks. I had to send it in for a replacement. Call T-Mobile about it.
My 8125 (wizard) does this every once in a while. If I let it sit for about a minute then it seems fine. I think it is pbar program that is doing it. Just haven't removed it yet to find out.
You might want to do a hard reset to bring it back to the way it was when you got it and use it for a few days to see if that does it.
Yeah I have actually read up on the topic now and it's a known issue.
It's mostly a hardware issue, so I've narrowed it down to the screen being a little bent. Just a tad.
When you take your finger and rub it over where it's bent or just across the screen in general sometimes it fixes this error. That's about the best fix i've found yet that actually works.
This is driving me nuts too
Hi!
I have a Cingular 8125. Bought it in Nov 2006.
I have been facing a problem with the alignment as well since the past week.
1) Whenever I try to tap the target, nothing happens. I have to do a soft reset to start using the phone again.
2) Have hard reset the phone twice in the past week, but the problem still persists.
3) If I am adding a new contact, wherever I press an alphabet, the 4th or 5th key to the left of what I press gets displayed.
If anyone can help, I would really appreciate it.
Thanks.
Fix Screen alignment
Hi,
It happens to my 8125 each time I turn it on. The only way that I could solve the problem is disassembling the unit and remove the front cover. Clean the borders of the touch screen and remove any particle. It solved the problem.
Hello,
I need some help/advice here. My HTC HD suddenly stopped responding to touch screen taps
I did soft-reset several times and screen keeps giving me a hard time. Sometimes it responds, sometimes - not. Finally I decided to give it a hard reset.
Now I'm completely stuck. It boots up to the moment where you have to tap on screen to continue initial setup process. Since screen does not respond - I cannot go any further.
What should I do now ? I'm in USA and bought this phone brand new almost a year ago. It worked fine till now.
seems like u need a new digitizer http://shop.ebay.com/i.html?_nkw=digitizer+touch+hd+&_cqr=true&_nkwusc=digitalizer+touch+hd&_rdc=1
How hard is it to install digitizer by myself ?
I have a Sprint Touch [Vogue]. It has served me very well up until recently.
One day, I was using my phone normally when the battery died. No big deal right?
Well, I charge my phone and reboot it. For some reason, Windows is EXTREMELY slow and unresponsive. I figure that something vital had been corrupted by the battery's death, and that it was nothing that a hard reset couldn't fix.
I performed a hard reset.
I let the utilities for the first boot run to customize the phone. Everything seemed pretty much normal. I configured my settings, re-added my contacts, etc. Then I turned the screen off [with the power button].
I turn it back on later to do something. I touch the screen. It immediately and accurately detects the touch's location, but it continues detecting a touch. For 20-30 seconds, after the input has stopped.
It was strange, so I soft reset the device. It booted, with the same problem. So I performed another hard reset. I did some configuration [the response acting normal at this point], and then turned the screen off. Turning it back on brought the same problem back.
This problem still exists on my phone, even after numerous hard resets and even ROM flashes.
A better description of the problem: When the device is first turned back on [meaning brought out of standby], its touch response is messed up. It will immediately and accurately detect any touch input, but it will continue to detect the input for up to 30 seconds AFTER it has been released, as if you were holding it the whole time.
WHY is this???? My phone is almost unusable because of this!!!! I can still place/ receive calls, using the navigation buttons and the red and green buttons. But the touch response is screwed!
Can someone please shed some light on this problem I'm having?
Phone specs: Windows Mobile 6.1, HTC / Sprint customized. Minimal third party software is currently installed.
[I've already determined that third party software is not the problem, because i haven't installed any!]
Possible solution
Hi,
today I experienced something similar to your description - no touch response when I tried to pickup a call. The strange thing is that last night everything was working and no settings were modified nor programs were added/removed. The screen suddenly 'died'. At the moment I am using it through a program MyMobiler which brings the mobile display to the PC and I can use the mouse to control the phone (it is like VNC for the phone screen, the phone is connected with ActiveSync).
This is temporary solution untill I finish my backups of files, programs, settings. I didnot performed hard reset yet, hope this will solve my problem
In the following link there is a 'magical' solution - to remove the screen protector:
http://www.htcwiki.com/thread/1112981/LCD+or+Touch+screen+not+working
P.S. I had removed the screen protector and voilá - the screen is now touch responsive. The root cause of the problem obviously is the dust between the screen and the protector which results in constant screen pressing - and as a result no accepting my finger presses.
I hope this will work for you and others with similar problem.
I had a similar experience with an old Vogue.....In my case, there was no battery death precursor, but it just started acting up. Not too long thereafter, I noticed the screen/digitizer was forming what looked like an air bubble between the digitizer and the LCD on one place of the screen. The screen was becoming defective. I eventually had to buy another Vogue from a friend who didn't have a clue of the 6900's potential, and didn't want his anymore, so I got it cheap.
Sounds like your screen/digitizer may be on it's last leg.