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Hi Friends,
My new mobile phone SPV M600 got stuck whil starting showing four lines of messages as shown below.
IPL 2.10.0001
SPL 2.10.0001
GSM 02.07.20
OS 2.10.1.22
Can any one please help me in geting my phone to today's screen.
I also attached the screen shot for reference.
did you try a hard reset ?
Ya I tried both hard as well as soft reset but same screen is stuck again and agian.Can any one please help me in this regard as I am very new to PDA family.
Ok, first things first:
Since you are new to this, are you sure you preformed a hard reset?
It is done by holding power + camera + comm manager buttons (one on the right, two on the left) and pressing with stylus in the reset hole at the same time.
A message should appear asking you to press 'send' (green phone button) to confirm reset.
If this does not help, you may have a serious problem.
Please answer the following:
Is the device fully charged?
Phone will fail to boot if the battery is too low.
Did you install any software right before this happened?
This should have been resolved by hard reset, but just in case I am asking.
Did you change the ROM, attempted CID / SIM unlock?
This could require more serious measures than I can advise on.
I did exactly the same thing which you mentioned.But even then it is stuck at the same screen.
Ya u r right I unlocked my mobile using a software from eBay.The unlock was successfull and I tried to insert T-Mobile sim, it also captured the signal and I was able to make and recieve calls then after that I wantedly switched off the phone and then tried to start it, there got the problem.
Can any one help me in this regard please.
I am having the same problem, but my phone is not sim-locked.
I've got the same problem after attempting smart1_wm6_pp8mb.exe
I'm having the same problem with my G4 QTEK S200:
Attempted to upgrade to WM6 Rom using smart1_wm6_pp8mb.exe
After reboot the phone got stuck at the QTEK Screen
Tried Hard Reset (Camera+Power+Comm+Reset) followed the steps with the same results (bricked)
I also tried re-flashing the rom back to the factory one using RUU_Prophet_220734_2207114_024721_QtekWWE_Ship and ROMUpdateUtility-NoVendorID.exe in Windows Vista with WMDC (Windows Mobile Device Center v. 6.0.6873) and the phone in boot loader mode (tri color screen) with working USB cable, with windows firewall disabled and symantec AV disabled as well, RUU keeps saying error 260 "the update utilitiy cannot connect to your pda phone..." .
Do you think I should try this process using XP instead? No matter what i try i keep getting the error 260
Any help would be greatly appreciated
Got it fixed!
it was definately a Vista issue. once i tried it in XP with ActiveSync it worked like a charm and i got my phone back up and running. also used spb backup and restored all my settings.
ipl/spl screen
i got the same problem with new rom wm6, and the 260 eror, my problem is that i have xp and the activesync does`t connect ...
... means i cant redo the original rom ????
PLEAAASEEE HELPPPP !!
Again My phone SPV M600 got stuck at IPL/SPL screen
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
yekanth said:
Please Can some one advice me how to get my phone back.
I raised the same issue 7 months back after that my phone got recovered automatically and there were no issues till last month. Last month onwards it is again got the same problem and now it is permenantly stuck at that screen what ever you do.
Click to expand...
Click to collapse
A rom reinstall on xp solved my problems on that one. retry a couple of times! It may not work the first time! hard reset as well...
Try an official wm5 rom just in case
good luck
Can you please gimme step by step procedure
HI Phil,
I am new to these kind of installations . CAn you please Gimme step by step procedure for ROM installation.
mine is now also stuck, after trying to install new rom. wont connect to active sync either, have i fooked it? tried hard reset etc.
thanks
(with a turned off phone, press and hold camera button then insert USB cable)
then flash provider ROM
RECOVERING FROM ERROR IN STEP 8 WM5->WM6
1. Don't panic
2. Don't panic
3. Unplug the phone
4. Reset with stylus,and keep the Camera Button pressed.
5. A 3 color screen will appear(Bootloader Screen)
6. Connect your device with your PC,and run the NVID(no vendor) WM5 rom.
7. The device will be resetted after RUU(rom update utility)finishes
8. Repeat the WM6 upgrade,from STEP 5..
Click to expand...
Click to collapse
from here http://forum.xda-developers.com/showthread.php?t=310452
hi jay
i seen your post in n00b guys one, i fixed it!!!!, thank you so much, i couldnt remember how to get it to those 3 colours.
thanks again
Colin
Hi Iam unable to get the NVID ROM
Hi,
I am unable to get the NVID ROM. The Rapidshare link that has been provided in the other thread is not working. Can some one tell where can i get the ROM.
collywog19 said:
i seen your post ...
Click to expand...
Click to collapse
no problem mate.
..and yekanth i see what u mean about the dead links. i have the files on my computer at home but i'm posting from my prophet right now, so i can't upload. Try using the "pdaviet temp" from one of the wm6 threads?
(http://rapidshare.com/files/54265407/Prophet_PV_Temp.zip)
Hi Iam able to update the Rom but no use
Hi,
To mention my phone is from orange-UK. I got the orange rom from our FTP site and did the flashing/update what ever you say.But still it is getting stuck at the same IPL/SPL screen. Iam very much worried that I will not get a proper solution for my problem.It will be very grate full if some one resolve my problem.
just seems strange...how did you fix it last time? did it just start working again? A random guess would be that the camera button got liquid spilled on it or is stuck in.
If the camera button is pressed in the phone will go to 3 colour screen every time it is turned on.
It won't do any harm if you try to press/move that button to see if u can "unstick" it, not likely I think but u never know...
Hi!
i was upgrading my universal's rom(downloaded from imate). And it said there was some connection problem, and asked me to restart the upgrading process but still it replied with the same problem. Now my Universal is stuck up on bootloader displaying serial and v1.01 . If you insert a usb cable it says usb v1.01. Nothing is happening if i restarting my device, SOME ONE PLEASE HELP?
Is this your first upgrade? Have you looked at any threads on upgrading? I direct you here... http://forum.xda-developers.com/showthread.php?t=290234
If you're still stuck after those posts, then please do post, but I think at this stage, the search button should really be the most useful solution
Dear..
You have just to install JASJAR_BL1.01_RUU_v1.2 (the boot loader) , and everything will be fine
1. connect your pocket to the computer
2. run the boot loader
3. click upgrade
4. restart your pocket
everything will be fine...
My o2 neo got stucked on the o2 reset screen.After going through this forum i came to know that few others too had this problem, so i went ahead with flashing of rom (RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_ Ship.exe) as suggested. But i am having a problem connecting my o2 with my PC using activesync 4.1 as well as 4.5 as it is required for the process. I tried all the option for connecting it through activesync, but it failed to connect. can somebody please help me with any kind of setting that is needed to rectifying this problem, I have also tried some windows firewall setting but it also failed to connect to my device to my PC. Pls pls pls pls somebody help
Ok, let me see if I understand you problem correctly:
You reset your Neo, and it won't boot past the O2 splash?
This kind of problem usually results from installing a program that runs on startup or changing some vital registry settings.
Have you tried hard resetting your device to solve this? It's simple: press and hold power + comm manager + camera the press reset. You should get a black screen with white text asking you to confirm clearing the device. All data and programs you installed will be lost and the device will return to the state you got it in.
I am not sure why you think you need to change ROM to get rid of this problem (unless it happens often for no operant reason) but if you still want to go through with it (I hope you understand the risks involved) you will have to hard reset your phone first so it fully boots in to windows before you can connect to ActiveSync.
Thanks for replying Levenum,
I have tried to hard reset it but nothing happens, it won't go past the O2 splash screen. I have ever install any program on it, it just happen that one fine day i found that my device was off and when i pressed the power button it got stuck on the o2 screen and remained there.
I have been using this Prophet for past 3 months but i have never ever connected it to my PC for synchronization, could this be the reason for it not getting connected to the PC with activesync. if so what should i do.
Even when it is in the bootloader & i connect it with the usb cable it shows usb written on down left corner of the screen, but activesync says device not connected.
pls help...
Ok, now I know changing ROM is NOT the solution for you!
Now, sorry for the stupid question, but is your device fully charged?
Let it charge for at least 3 - 4 hours then try again - use a wall adapter not USB from PC. (These things get stuck on splash when they do not have enough power to fully boot)
Assuming that is not the issue, since it is a new device I suggest you use your warranty (I assume its under warranty from O2) because your problem might be hardware. If you try messing with the ROM you will only void any warranty you have and then you might wind up with a very expansive paper weight!
Finlay, unless you can get in to windows you can not connect to ActiveSync. There are ways of changing ROM through bootloader, but they are complicated (and I am not familiar with them well enough to help you). Please read the WiKi.
Once again, I think you should send it in for repair as this might be a hardware issue.
Hi,
I tried to USPL my P4350 (SPL & IPL 4.xx.xxxx) in order to update to WM6.1, using Herald-USPL-Beta3. Everything went OK until ROMUpdateUtility kicked in, and gave me an error: FILE IN USE.
So I started the ROMUpdateUtility again, with the screen still blank, and suddenly the P4350 turned off. I'm 100% sure the battery was at least 90% full during USPL'ing, so why it turned off; I have no idea.
Problem is: I can't power up the device anymore. No LED's, even when attaching it to the power adapter.
Any tips on how to fix this, or is it fair to say my device is now really DEAD?
Thanks!
Some suggestions of a Junior Member.
1st. Try a soft reset. Didn't work? Go to Step 2
2nd. Try a hard reset. Didn't work? Go to Step 3
3rd. Pull the battery off. Put it again. Try to turn it on. Didn't work? Go to Step 4
4rd. Wait replies from advanced user. End.
Thank you for replying
However none of the options you mentioned worked out.
I'm stuck waiting for some expert guidance here
Hi, it's been a while, but today I finally made -sure hope so- some progress..
I purchased a HTC Touch HD two weeks ago, from which I plugged in the power adaptor to see what my P4350 would do. (specs are the same btw as the P4350 power adaptor; output 5V, 1A) On this attempt however, the left LED on the front of the device turned RED for about 5 seconds before turning off again. I plugged in the adaptor again, and it lit up RED again. However, the device did not respond to an attempt to power it up.
What does this mean? Is it not dead after all?
Any tips on what to do?
Thanks again.
Wow man, I'm getting somewhere now!
I got the device powered on holding the RESET+POWER+CAMERA and it now hangs on the IPL + SPL screen.
What is very strange is the following:
IPL 1.08.0001
SPL 1.08.0001
as to where these were above 4.xx.xxxx before I did the USPL'ing. I am a 100% sure.. (not so sure anymore now to be honest.. )
The screen displays USB in the left bottom corner, because it is connected to the USB power supply.
I'm afraid to turn it off because it might not turn on again...
Where do I go from here?
Well, I finally got my P4350 to work again
I noticed I was able to start into bootloader mode using CAMERA+RESET, unlike previous attempts to do so. I don't know what caused the device to boot after 6 weeks, but I guess attaching the Touch HD power adapter did the trick.
At first I followed the instructions at topic "Goldcard for Herald", but somehow I wasn't able to make the MicroSD card bootable using my HTC Touch HD for the formatting.
Instead I went to page 5 of the topic and discovered this comment by leptir79, who stated the creation of the Goldcard could easily be done from a DOS-prompt in Windows, with the MicroSD card in the SD-cardreader on a PC or notebook. And this is what did the trick for me:
- I put the SD-card in my notebook cardreader (drive W: ), opened a DOS-prompt, and ran the following command to format the SD-card with the correct priviliges: FORMAT w: /FS:FAT32 /A:4096
- After that I copied heradiag.nbh to the blank MicroSD card to see if my P4350 would boot from the MicroSD card. And it did. From this tool I ran some diagnostics tools to see whether my device was fully functioning, and I got no errors. I noticed that among the diagnostics tools there was a tool to Flash the device with a new ROM
- So I downloaded HTC_P4350_WWE_4.17.405.2_4.1.13.44_02.94.90_Ship.exe, extracted RUU_signed.nbh to the root of my MicroSD card (along with heradiag.nbh), and renamed RUU_signed.nbh to heraimg.nbh.
- I started the P4350 into bootloader mode, booting from the MicroSD card. Heradiag.nbh booted up, and I chose to use the Flash ROM utility that came with heradiag. The device automatically found heraimg.nbh, and started the flashing procedure for my device. After confirming, the flashing started.
After a few minutes my P4350 rebooted, and my device is now running Windows Mobile 6.0. Everything seems to work just fine now.
So, if you don't have a second (working) WM device, but do have an cardreader on your PC or notebook, this really is the best option to create the Goldcard imho.. (even if you do have another WM-phone, really, try this procedure first before installing ActivePerl and all the perl-scripts)
Thanks everyone for all the procedures and help. You all did a great job, but most credits in this case go out to leptir79 who gave me the breakthrough in getting my -left for dead- device to work again.
This is a gold trick thats what i'm waiting for...
I have my heralds bricked since 2 months ago... Yup....really bricked...means cant do bootloader mode or hard reseting on device...
And already sent it to the HTC care center, and they ask for mainboard replacing...which is too expensive for me...400US...later cancelling it...
Searching out this forum, and didn't find a solution to reprogramming OMAP via JTAG...then my research suspended...
Untill I found this...
All I need...just to enter to the bootloader...powering up the brick
Can't wait to try this method @home...ASAP...
For now...just looking for 5V, 1A Charger first....
TIA frummel...
hera100
hie i have a hera100 does not detect on active sync when i try to update rom stops at 2% try diffrernt roms some stop at 7% my IPL 4.14.0002 SPL 4.10.000 i tried formating my 2gig and put heraimg on it nothing happens. pliz help how do i do it now phone shows three colors i cant hard spl coz of active sync. ithanx in advance
Attach phone to a computer with a mini-USB cable and install a RUU ROM.
Hi there, I've been reading the forum for about a week trying to find a fix for my deceased orbit xda.
Problem started when the phone started crashing, the screen was going white and needed re-starting. Eventually it failed to load and froze at the blue screen with the red writing!
so I started reading and tried soft and hard re-booting to no avail.
I have managed to get the phone into bootloader and connected a USB
it recognises the usb and installs as a mobile device on my laptop but here's where it gets tricky. I dunno alot about phone's and am struggling to understand some of the processes. I have tried booting off the SD card but it said invalid certificate (i used the artiemg.nhb file from rapidshare)
I have all the original paperwork and cd's for the phone but dont know what or how to flash a ROM.
what do I need and more important how do I do it without all the tech talk.
Its a WM5 phone - thanks
EDIT - Just to clarify, have just tried the romupdateutility on raving_nanza's sig but recieve an error - am running vista on my laptop
Update, I managed yesterday to get the phone to boot from the SD card and indeed it flashed it and WM5 is back up and running, the new problem is its network locked (to O2 i presume). I was using this phone on orange previously without an issue????
any Idea's other than paying imei check?
...
danv6saxo said:
just tried the romupdateutility on raving_nanza's sig but recieve an error - am running vista on my laptop
Click to expand...
Click to collapse
what link was it?
what error did you have?