Database Users

TyTN:Temporary Method to deal with LCD Alignment Problem

I don't know why this setting can solve this problem (May be).
Go to
start > Setting > Connection > USB to PC
Step:
1. Uncheck USB to PC
2. Start > Setting > System > Screeen > Calibration the Alignment of Screen
3. Soft Reset.
My friend also use CHT9000 (Taiwan Version) and told me this method. After the above mentioned adjustment, not alignment problem up to this moment.
I also use this method. 2 days gone, no alignment problem was found. I will keep to update this post in the future.
Hope it can help. :roll:

anyone else tried this? anything to comment?

vapor said:
anyone else tried this? anything to comment?
Click to expand...
Click to collapse
There is a thread or two about this on the general side or somewhere.
"Search" will work fine.

I tought it is working but not.
I have contacted with the local HTC/QTEK partner.
Waiting for the official solution.
BR,
Joe

I think that I may have a proper fix. my alignment seemed to be fixed by a rom upgrade but has been getting prgressively worse for a few days. Last night I tried something hardware based. I will test this for two days before I will say what it is but I have had no misalignment issue in the few hours since I did it.
Phil

could you post what you did so even if it doesnt work, we would know?

vapor said:
could you post what you did so even if it doesnt work, we would know?
Click to expand...
Click to collapse
Ok it hasn't shifted at all today!
I was going to open it up to have a look at the rubber gasket that was mentioned in another post but chickened out!
Optional but probably a good idea; turn off and remove the battery.
1) Slide keyboard out and turn face down.
2) There are 2 tiny screws on the back of the screen that need to be undone. They have thread lock on them so a small crack will be heard as it releases.
3) Once the screws are out a further small crack noise may be heard. That'll be the tension being taken off the screen!
4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.
5) If necessary realign the screen (hopefully for the last time)
As kind of proof that this has worked, this post was made from my v1605 on hsdpa while I was talking on the phone using bluetooth and got very hot and didn't need any realigning!
Hope it works for others!
Phil

I have the O2 Trion and my screen will be slight misaligned at the right side (cant use the vert scroll bar) . Is this exactly your problem ?
Does your problem happened again, if not could you post some pic/steps on how you did it ?
Thanks :roll:

4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.
as long as there is no excessive used here, that is what you mean right?

sectorlord said:
I have the O2 Trion and my screen will be slight misaligned at the right side (cant use the vert scroll bar) . Is this exactly your problem ?
Does your problem happened again, if not could you post some pic/steps on how you did it ?
Thanks :roll:
Click to expand...
Click to collapse
That's what mine was doing when it got hot but it has been perfect all day!
vapor said:
4) Put the screws back in and tighten (or should that be TyTN?). Do not over tighten these as it is only plastic.
as long as there is no excessive used here, that is what you mean right?
Click to expand...
Click to collapse
You're correct. Before I did this one screw was clearly at an angle and afterwards it was straight.
If anyone else has success let me know and I'll try to get some photos and do a how-to on the wiki.
Phil

i tried this out for my friend and he claims that while it did fix the alignment problem on the right side, sometimes the screen becomes slightly misaligned. could be that i tightened a bit too hard so will look into this.

I'll try to get some photos and do a how-to on the wiki.
Click to expand...
Click to collapse
yes please

hi ...
when I undone the 2 screws.. i dont hear ANY noise... but I remove and returned it a little bit untight.
Let see... :roll:

Anybody had any success with this?
I haven't had any alignment issues since I did this 2 days ago.
Phil

low405 said:
Anybody had any success with this?
I haven't had any alignment issues since I did this 2 days ago.
Phil
Click to expand...
Click to collapse
When I did it for my friend, he claims that the screen, while does not have as serious an alignment problem as before, still has it. Its not that bad.
He notices that the problem usually comes after making a call. No matter how long the call (whether for 1 min or 40 mins), the screen will be slightly mis-aligned and needs to be re-aligned. Things like pressing the 'ENTER' button on the phone pad does not work unless he presses a certain part of the button.
Any advice for him?

low45,
I undone the 2 screws but hear no click or crack and return it back not so tight... is that the correct way... I will monitor mine, since it only happening once a day..

Though I do not hv one but I can inform that it is the bad quality of work..this has been happening to all the recent G4 Wizards and Prophets with SZ series serial number.
I think thehardware design has gone wrong..
Pls check yr serial number..if they start from HT or SZ

i think all the HTC Hermes manufactured are of the HT version

screw no help
ok... after a day.. it happened again...
I just hard reset and did not load the extROM last night... let see .. :roll:

me i go back to change it
i have HT630xxxx and no probleme

Sliding Keyboard getting loose?

I just picked up another 8525 after returning the first one to checkout the Blackjack. I wanted to make sure I at least tried it before my 30 day return policy kicked in. I noticed on my second 8525 the keyboard does not lock into PDA mode as secure as my first one. It seems that the top part of the phone locks better then the bottom. So when I hold it has a phone I tend to slide the keyboard open a little. Has anyone had these issues? It just seems to easy on the second one to unlock/open the keyboard.

brmcguire said:
I just picked up another 8525 after returning the first one to checkout the Blackjack. I wanted to make sure I at least tried it before my 30 day return policy kicked in. I noticed on my second 8525 the keyboard does not lock into PDA mode as secure as my first one. It seems that the top part of the phone locks better then the bottom. So when I hold it has a phone I tend to slide the keyboard open a little. Has anyone had these issues? It just seems to easy on the second one to unlock/open the keyboard.
Click to expand...
Click to collapse
I'm afraid this is a fairly common problem. The metal runners/sliders have small indents at each end (cannot see these unless device is dismantled) that create the click into place when the sliding blocks attached to the base part slide over them.
These indents are often too shallow to create a nice firm click and in extreme cases the actual runner has sprung apart where small micro welds have broken.
There are fixes for this but only for those that don't care about their warranty and want to dis-assemble the device. I have done this fix and it now requires a very firm two thumbed push to open. However I do not recommend you do this when there is the possibility of exchange/return or repair.
Mike

If you decide to do it on your own I can vouch for Mike's method. He emailed me the process and I posted it on the WIKI.

barrydavisjr said:
If you decide to do it on your own I can vouch for Mike's method. He emailed me the process and I posted it on the WIKI.
Click to expand...
Click to collapse
Sounds like its possbile then. Where in the Wiki can I find the how-to? I looked and could not find it. Thanks again for the information.

It is under the hardware overview at the bottom. andMike i added some props to you for the method!

Mike, you must of really nailed this process. I guess I have to try it now.

barrydavisjr said:
It is under the hardware overview at the bottom. andMike i added some props to you for the method!
Click to expand...
Click to collapse
Cheers barrydavisjr.
Did it all work out well for you, I hope so.
Thanks
Mike

mikechannon said:
Cheers barrydavisjr.
Did it all work out well for you, I hope so.
Thanks
Mike
Click to expand...
Click to collapse
Yes Worked perfectly!!!

I have not done it yet, but plan to soon. To clarify what your fix does is that it tightens the sliding keyboard rails? or provide a better click when its closed?

Just read your site. I think that answered my question. Thanks, I will try and post my success (...or failure).

Great fix. One of the little but annoying things about the device fixed.

sliding keyboard then freezes
hello, I got my device ! I'm very happy but when I slide the keyboard, and here the left 'click' then it freezes.
It is very strange, is there anything I can do ?
Thanks in advance for any suggestion

dam said:
hello, I got my device ! I'm very happy but when I slide the keyboard, and here the left 'click' then it freezes.
It is very strange, is there anything I can do ?
Thanks in advance for any suggestion
Click to expand...
Click to collapse
I don't think the "clicking" mechanism is what's making your device freeze. I believe its the display going from portrait to landscape mode what's probably making it freeze up. Have you hard reset to make sure there is no 3rd party today plugins that are having issues with switching to landscape mode?

sliding keyboard, frozen device
dear brmcguire, thank you for your answer. I think I have to be more precise.
When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, when I push untill it locks, on the right lock it is ok but when pushed untill the left lock, then it freeezes. To be precise, "freeze" means that the menu bar opens, and the tactil screen does not answer anymore to the pen, (I can still use the buttons).
That is why I believe it is a hardware malfunction, but I'm still a newby
Does anybody had a similar problem ?
Any help appreciated

dam said:
dear brmcguire, thank you for your answer. I think I have to be more precise.
When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, when I push untill it locks, on the right lock it is ok but when pushed untill the left lock, then it freeezes. To be precise, "freeze" means that the menu bar opens, and the tactil screen does not answer anymore to the pen, (I can still use the buttons).
That is why I believe it is a hardware malfunction, but I'm still a newby
Does anybody had a similar problem ?
Any help appreciated
Click to expand...
Click to collapse
Ok, I see. It does sound like a hardware issue. I would try exchanging it for a new one.

dam said:
dear brmcguire, thank you for your answer. I think I have to be more precise.
When I slide the keyboard and stop before the "click", it is ok, it moves to the landscape mode without problem. Then, ...,,,,,,,,,,,,
Click to expand...
Click to collapse
I think we're all agreed it has to be hardware. There is no software that operates when the "left" edge clicks into place. There are two circuits that operate softwarewise when the keyboard opens
1. There is a small magnet operated switch that changes portrait to landscape and that's working fine,
2. The light sensor above the "p" key top right which operates the keyboard backlight.
I don't think either of these is responsible.
At a guess either the Multi connector Mylar Cable for the screen/digitizer connection is getting trapped/pulled/stretched and partially breaking its connection or the click into place is creating an internal squeeze against possibly the "windows" button hardkey next to the Green Phone Key.
I think like brmcguire that I'd get it back to shop while still in warranty perhaps after doing all the usual things like a hard reset - just in case we're all wrong and it is software.
Or you just never quite open it far enough to click into place. I do this a lot, partly because I've got a really firm click into place on both right and left sides that if I'm just quickly using keyboard I find I can get every key without the final clicks.
Mike

thanks
I tried hardware reset but no change. Anyway, thank you so much for your anwers. Not that it works better, but to feel support is quiet healing.

cheers !
mikechannon said:
I think you're right, maybe we need a Hermes counselling and psychological support group. All charges forwarded to HTC of course!
Mike
Click to expand...
Click to collapse
ok, I gave back my device, I will see what happen. Thanks !

RE. loose keyboard
CAN someone give me the direct link to the wiki page bc i couldnt find it i dont know why, if you know how to do it you can also send me the directions but PLZ someone send me a link thanks again

Did this fix after fighting with a very loose slider from the beginning. This and Mob6 software and I love my TyTn again.
Thanks for the instructions and thanks for the wiki.
derf

Stylus problem

Sice a few days i can slide easily the stylus of my TyTN in and out - to easily. Nothing holds the stylus. The well known problem!
I asked the german HTC support for a solution - still waiting...
What are the solutions? If i turns out exchange, do you think new devices don't have this problem any more?
thx

ironfit said:
Sice a few days i can slide easily the stylus of my TyTN in and out - to easily. Nothing holds the stylus. The well known problem!
I asked the german HTC support for a solution - still waiting...
What are the solutions? If i turns out exchange, do you think new devices don't have this problem any more?
thx
Click to expand...
Click to collapse
Unfortunately it's just the well known rubber block that comes off. It's a very easy fix just glue it back in the right place. Problem is that if you take the back off you void any warranty you may have.
See here:
http://forum.xda-developers.com/showthread.php?t=275178&page=4
Mike

I had the same problem. While I was replacing my digitizer and LCD I looked for the rubber block and it was still there - so I bent the tab down and adjusted the plastic part that grasps the point of the stylus and all is well again.
Pics are floating around in the WiKi or on mikechannon's posts.

Thanks for the link.
Since the device is only some months old and I wouldn't like to lose the warranty, I cannot open it unfortunately. Is there a other way/solution?

ironfit said:
Thanks for the link.
Since the device is only some months old and I wouldn't like to lose the warranty, I cannot open it unfortunately. Is there a other way/solution?
Click to expand...
Click to collapse
The only other option you have is to send the device back under warranty.

The dealer offered an exchange of the device to me. Alternatively he will turn back the device and refund the money to me.
What do you think, are the new devices better in that point?
When does the "Kaiser" come out?

In the meantime I read in another thread that the error arises very rarely. Surely?

New Poll Created...

When reinserting make sure it's secure
I and some others had the loudspeaker wiring disconnected when the shim ended up being jammed by the stylus into the bottom of the silo.
Search my previous post for details and pics.

teambnet said:
I and some others had the loudspeaker wiring disconnected when the shim ended up being jammed by the stylus into the bottom of the silo.
Search my previous post for details and pics.
Click to expand...
Click to collapse
My sound seems to be ok. It's only the slide/lock problem.

This was very common with the HTC Wizard. With my Hermes it gets loose everynow and then; it kinda fixes itself. Like sometimes it will just fall out, and other times its snug just like new.
Wierd huh?
so i'm gonna vote no on the poll because it barely bothers me.

Tytn / hermes / 8525 freezing up when I slide close

It seems that my 8525 with Black Satin (WM6) has recently started crashing when I slide it close after sending a message or after sliding it open when recieving one.
The screen goes all dim and interlaced looking but it's really "off" as when I press the power button it actually boots up. When this happens that current text message is GONE poof!
I sat there and slid it open and closed 20+ times and couldn't repeat it but when trying to use it for real is when it freezes. It's not only with the text messaging though as I tried to slide it open to reply to a message on the internet (via wifi) and it locked up there also.
I did a search and haven't really found anything... guess I could reinstall but man, I hate having to do that... what all will I need to rememeber to back up? Text messages, phone numbers, settings for tomtom? bah!
Anyone ever experienced this?

Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!

gilligan8 said:
Great, I think it's a loose connection somewhere... I noticed it was out and I had only put it down, not closed the slide. So just now when it was just idle I tapped on it and poof it locked up.
Great... Now what!
Click to expand...
Click to collapse
If it's still under warranty, take it in and have them look at it.
If it's not, look for one of the many disassembly instructions around, take it apart and reseat the cables.
I took mine apart not long ago to fix a non-working camera and it was amazing easy to get into the phone and remove and reconnect the cables.
Just make sure to read everything before trying it.

I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.

gilligan8 said:
I bought it off ebay (supposed to be brand new) to unlock and use on a regional company's network. So doubt I'm covered.
http://pdasmart.zftp.com/instructions/Cingular 8525 Instructions.pdf
Is that a sufficient set of instructions? I'm not opposed to doing this, I repair laptops all the time and they are just about as difficult if not worse sometimes. I had attempted to take apart a friends dead 8525 a year or so ago but didn't know where the retention tabs were to get it opened beyond the obvious screws.
Click to expand...
Click to collapse
That would be the basics. I noticed that it doesn't say anything about the tape for the large ribbon cable, so there may still be some snags if you use those (I don't know if the tape is present on all the various rebadges of the hermes).
Nice that they use a tool to take it apart, I used something like a debit card on mine.
If you are comfortable disassembling a laptop, you should be fine. As with a laptop, just take it slow and be careful.
(shudders at the memory of disassembling a compaq and Apple laptop)

Word, I hate working on laptops... but I guess I got to!

I'll bet it is the battery header on the board. I had a similar issue and needed to repair a solder joint there.

same here.. i was lucky it was still under warranty..
good luck with the dissasembly!

it has been rather calm lately... though I am a lot more gentle when sliding it open and close...
I know it couldn't have been a fluke... maybe some dirt got in and now is out... I'm sure I will have to get at it eventually... till then I'll just keep treading lightly!
Oh, and Mike, thanks for those links... VERY good stuff!

Vibration unit

Hi there,
Does anyone have a spare vibration unit/module/thingy that is inside the hermes? Or know where i could get one?
If anyone has a trashed Hermes with it intact i would be willing to take it off your hands
Cheers

It seems that there are not so many variants of those devices.
I also dropped my Hermes leading the vibration alarm to malfunction.
I extracted a spare one from an old Nokia I had. So maybe you will find one in an old phone as well.
Good luck!

Dropping the Hermes is most unlikely to break the vibrator motor. What happens is that the two spring contacts bend a little and lose contact with the m/board. All you have to do is bend the contacts out a little and all will work again. A simple fix and only requires the back casing to be removed.
Mike

mikechannon said:
Dropping the Hermes is most unlikely to break the vibrator motor. What happens is that the two spring contacts bend a little and lose contact with the m/board. All you have to do is bend the contacts out a little and all will work again. A simple fix and only requires the back casing to be removed.
Mike
Click to expand...
Click to collapse
My contacts were allright.
The problem was, that the unbalanced mass deformed the axis of the vibration alarm, when it hit the ground.

the_dipe said:
My contacts were allright.
The problem was, that the unbalanced mass deformed the axis of the vibration alarm, when it hit the ground.
Click to expand...
Click to collapse
Ah ok - must have been a big hit that it took.
Mike

Wow, You sure you didn't throw it? LOL

Thanks for the replies. I might gut a few old phones when i get home and see if i can find one.

the_dipe said:
It seems that there are not so many variants of those devices.
I also dropped my Hermes leading the vibration alarm to malfunction.
I extracted a spare one from an old Nokia I had. So maybe you will find one in an old phone as well.
Good luck!
Click to expand...
Click to collapse
Do you know what version of nokia it was? I tried a few and thet didnt fit