Database Users

problem with connection to laptop by ActiveSync, need help!!

hello all,
After the installation of ActiveSync, i insert the usb cable to laptop and put the Xda II on cradle, the ActiveSync in computer couldn't find any device (Xda II) and i can't setup the partnership, however, my Xda II display the "connected" only for 2 seconds and then interrupt for ever, i have installed the ActiveSync many times and hardreset the XdaII, but it is still not connected, what's wrong with this? :?: :?: :?:

When the xda 2 is first plugged into usb you should get a message on your laptop screen saying device found htc etc, once this is done activesync should see it. Which version of activesync are you using?

I tried the ActiveSync 3.7 and ActiveSync 3.8, the results are same. The laptop can find the USB, but the ActiveSync can't find the XdaII.

Idea
I am assuming Active Sync works on other computers?
If you are using XP,
Make sure the device is plugged in.
Open up task manager, (Ctr + Alt + Del), go to processes and end task on WCESMgr.exe and or wcescomm.exe.
Right click on My Computer, select Manage. Expand Device manager, Windows CE USB Devices, right click on PocketPC USB Sync and Uninstall, click Yes.
If you see any devices with an explanation point or marked Red, Uninstall them too.
Unplug your device.
Open up Active Sync, under the settings, make sure USB is checked.
Plug in your device.
I have seen this happen if windows did not configure the device properly at first.
As a thank you for my time, send me naked photos of your wife!!! KIDDING!!!! :shock:

Thanks for your help, i have done this by following what you said, but it is still not connected. When the laptop find the Device USB first time, the XDAII just display the "connected" for 1&2 seconds. I click the "Error" on XDAII, which is Synchronize with Server, then it displays:
The connection failed due to mising server information or user credentials. Tap Options, and then the Server tab to verify that your server name is correct. Then, tap'Optaions..." to verrify that your user credentials are correct and try again.
I haven't changed ther Server Synchronization in "Option", and my laptop doesn't need any user name and password to logon.
What's wrong with this? How to set up the "Option" in XDAII?

DUDE!!!
It is hella confusing.. BUT... You do not use the Server setting.
I use the Server setting but I have my own Exchange server 2003 and using Exchange Server 2003 Mobile Services, I have my Contacts, Calendar and Inbox always up to date via the Internet, (I have unlimited Internet through T-Mobile for $19 a month).
You need only to use the PC synchronization. Open Active sync, Tools, Options, Options again and check to make sure it is checked and USB is selected, OK, make sure the other two are "Ticked" as well, OK.. Then try.
This Time I only want naked photos of your DOG!!! :lol: :shock:

There should be some problems with laptop, because everthing is ok when i connect my XDA with other PCs. I can't find what problem is with my laptop. It is running Windows XP professional edition.

Darge, this isnt going to sound very logical, but if you have more than one usb port, please try the other port, I have had similar problems with activesync whic have been resolved by doing this, dont ask me why because i dont know.

May be should try othe type of connection other than USB. Try using either bluetooth or wifi. May be you should search in the forum regarding connection using bluetooth or wifi.

My Xda and laptop are connected and working very well after i reinstalled the Windows XP for my laptop. It was the stupid and only way what i could do, because i have tried all kinds of solutions which were not useful.
Thanks a lot for your advice and help anyway. 8)

ActiveSync Connects and Disconnects

I have a new problem with ActiveSync.
When i connect my cradle to the laptop (via usb) activesync connects to the device, i hear the nice connected sound from my speakers and the green activesync wheel starts turning while it displays a "looking for changes" message...
My device shows that its connected via activesync and the tray icon is visible.
After a few seconds, i hear the disconnect sound, Activesync disconnects and the tray icon on my ppc disappears. However the wheel in Activesync remains turning for a while and then it also stops, becomes grey and it says "not connected".
This happens whether i connect via usb or bluetooth. in both cases it connects adn then disconnects. i have removed the partnership, uninstalled activesync on my PC and reinstalled it and recreated the partnership but still nothing doing.
I hate ActiveSync...
help Sad

I have the same proble. I have no firewall, tried reinstalling activesync, outlook, cleaned the registry, checked the network setting, changed the usb cable. Still nothing...Can someone help me out with this.

lads ,
has happened to me to,has an auto update caused this
rob

check you PC Sychronization Options
Programs>ActiveSync>Tools>Options>tab PC>Options
Does is say
When Syncing Remotely
(O)Maintain Connection
( )Disconnect when done
Try checking or selecting Maintain connection.

check you PC Sychronization Options
Programs>ActiveSync>Tools>Options>tab PC>Options
Does is say
When Syncing Remotely
(O)Maintain Connection
( )Disconnect when done
Try checking or selecting Maintain connection.

ActiveSync USB Fix for Q9100/HTC Wizard

Some of your posts helped me flush out this problem, so I thought I'd share my find.
Problem: ActiveSync USB does not connect to Qtek9100/HTC Wizard OR connects but never syncs
Solution(s):
1. Uninstall/reboot/reinstall ActiveSync 4.x
2. Hard reset your mobile device
3. Configure your PC firewall correctly, see http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
4. When you connect to your USB, go to Network Settings on PC
5. Find your Mobile Device, something like Local Area Connection #5
6. Select Properties, make sure TCP/IP, Client for Microsoft…, Client File and Print… are ALL CHECKED. For some strange reason, mine were not and this was the problem. Default setting should be fine for all three. ActiveSync 4.x uses the TCP/IP stack to communicate, therefore you need to get a DHCP address from the PC ActiveSync Client (this is all automatic)
7. Make sure your Mobile 5 Active Sync is configured to use USB, mine was under MenuConnection and required selecting the check box to use USB.
8. You should be good to go!
9. A fall back technology is IrDA, but hopefully the above worked for you!
Best,
Ldr. D

Though even after doing everything you need to do you will still find that every few synchs Activesync will hang and refuse to do anything until you have shutdown and restarted wcescom, rebooted your 9100 or both. Still defies logic how a microsoft OS synchronizing with a microsoft OS via a microsoft synch product should have so many problems.

Active sync via USB
I never get a Network connection. it selects a network adapter. any ideas?

Another issue that I beat my head against is the "Modem Link" under Programs. If that bloody thing is active, then it will NOT see a USB link to ActiveSync. I was working out the kinks of the modem a couple days ago, and found today that AS wouldn't work. Of course I went through the whole install, reinstall, reboot, pound head, etc. before getting to the modem link issue.

ActiveSync Problem

Hey guys, I've recently had the issue of not being able to connect to my computer via bluetooth for syncing purposes. If I hook the phone up via usb, everything works fine. Also, my Windows SideShow connects with no problems whatsoever.
I'm pretty sure that I have everything set up correctly because it's worked previously. I have 'ActiveSync' checked under Services for both the pc and phone. And under WMDC settings, 'Bluetooth' is selected under the 'Allow the following connection' which is also checked.
When I select Connect via Bluetooth in ActiveSync on the phone, it acts as if I do not have a partnership set up, which I indeed do, and asks if I'd like to set up one. If I select 'yes', I already see my pc listed under the devices and 'ActiveSync' checked under Services.
If I add an incoming COM port to my computer and select that under the Allowed connection, the syncing works until my phone or pc is restarted; then the option 'Serial Port' is listed under Services on the phone.
I've tried ending the partnership and setting it up again to no avail.
This is all a mystery to me because as I said, SideShow connects via bluetooth flawlessly. File transfers, as well.
Any help would be greatly appreciated...

Have u tried hard resetting your phone? Everytime i do that, my computer sees my phone as something else (i.e. T-mobile shadow to WMAdmisterator1) try that

[solved] Q about settings for internet sharing

I'm trying to use the factory installed Internet Sharing (not the new HTC Wifi Router, not WMWifirouter, just the regular factory installed Internet Sharing) to get internet access on my PC via USB (not Bluetooth).
I've spent hours and hours reading and trying different things but it still does not work. Can someone please explain the settings they used to get this to work?
Settings for Active Sync?
Settings for Network Connections on PC?
Settings on phone?
I have tried all possible combinations of settings and am absolutely STUMPED. I'd appreciate ANY help.
FYI: My PC's running XP
EDIT:
So, I got the Internet Sharing to work and just wanted to share what I learned in case it helps someone else. I'm using the HD with stock WM 6.1 and a PC running XP with Active Sync 4.5.
My problem was that even after applying all the correct settings, Internet Sharing was never able to establish a connection (it kept saying "check USB connection"). I noticed in my PC under My Computer>Properties>Hardware>Device Manager that there was an exclamation point beside the phone network adapter, so I updated/uninstalled/reinstalled the driver with no success. This driver is normally automatically installed when you first install Active Sync and create a partnership with your phone, so then I decided to uninstall and reinstall Active Sync and then created a new partnership with my phone (I didn't have to worry about losing any of my synced contacts, notes, calender, texts, etc because I also sync with Microsoft MyPhone, which I highly recommend). Afterwards, I disconnected my phone from the PC and closed Active Sync. Then I used the following settings/steps and Internet Sharing worked flawlessly.
Here are the settings I used:
-in Active Sync: unchecked "allow usb connection", unchecked "allow connections to one of the following", "this computer is connected to" set to automatic, checked "open active sync when my device connects", checked "allow wireless connection on device when connected to the desktop"
-in PC: disable Windows Firewall and all other 3rd party firewalls
-in PC internet explorer: set LAN settings to "automatically detect settings" (in Firefox under Tools>Options>Advanced>Network>Settings set to "auto detect")
-in phone: under Start>Settings>Connections>USB to PC checked "Active Sync", unchecked "enable faster data synchronization", checked "ask me first about UBS connection type when I connect the device to the PC"
With these settings:
-connect your phone to PC (on phone, dialog box should appear showing Active Sync checked, USB unchecked, Internet Sharing unchecked)
-nothing should happen at this point
-then in phone, launch Internet Sharing, set PC Connection to "USB", set Network Connection to whatever data network your phone uses, then press "connect" (the status will change from "disconnected" to "check USB connection"); wait about 15-20 seconds while your PC reacts (it takes this long only the first time you connect because the PC is installing the appropriate drivers)
-the Internet Sharing status should change to "connected" and now you can use the internet on your PC through the data connection on your phone. So simple if everything works properly.
FYI:
-if you go back to PC under My Computer>Properties>Hardware>Device Manager you will see your phone network adapter (no longer with an exclamation point) called "Windows Mobile-based Internet Sharing Device"
-f you go to PC Network Connections you will see your new phone LAN connection
-if your phone falls asleep while connected, the internet connection does NOT get interrupted; I also received a text while it was connected with no problem
To Disconnect Internet Sharing:
-close all browsers, press disconnect on your phone, then unplug your phone from the PC
-you can now turn active sync back on by checking "allow usb connection" and turn your PC firewalls back on
Wow, sorry so long, hope it helps someone.

goldsfool said:
I'm trying to use the factory installed Internet Sharing (not the new HTC Wifi Router, not WMWifirouter, just the regular factory installed Internet Sharing) to get internet access on my PC via USB (not Bluetooth).
I've spent hours and hours reading and trying different things but it still does not work. Can someone please explain the settings they used to get this to work?
Settings for Active Sync?
Settings for Network Connections on PC?
Settings on phone?
I have tried all possible combinations of settings and am absolutely STUMPED. I'd appreciate ANY help.
FYI: My PC's running XP
Click to expand...
Click to collapse
If your trying to do this at work, there is most likely a firewall setup so this wouldn't be possible unless your knew access codes etc for firewall
If this is with your home pc, when connecting pc to HD using usb you should automatically be presented with a synchronization screen from activesync for setting up a connection. Ensure you select 'allow wireless data connections on your device while it is connected to your computer' before finishing

And also :-
On the Touch HD
Start - Settings - Connections - USB to PC
Check Activesync and uncheck "enable faster data synchronisation"
Spent a couple of hours trying to connect before I did this.
Hope this works for you.
r
Andrew

Thanks guys for your responses.
I've already tried each one of those things. I'm at home with firewall disabled, have the correct boxes checked in Active Sync, have the correct connection settings on the phone, etc. I've tried all possible combinations.
When I go to My Computer/Properties/Hardware/Device Manager I even see the phone Network Adapter but it has an exclamation point beside it. So I try to update/uninstall/reinstall the driver and it still doesn't work. Do I need to manually install different USD Modem drivers?? This doesn't seem right because these drivers should automatically be installed when I installed Active Sync.
I'm gonna try to update everything e.g. xp service pack and uninstall/reinstall Active Sync, etc. Hopefully after all of that it will work.