Hey guys, I've recently had the issue of not being able to connect to my computer via bluetooth for syncing purposes. If I hook the phone up via usb, everything works fine. Also, my Windows SideShow connects with no problems whatsoever.
I'm pretty sure that I have everything set up correctly because it's worked previously. I have 'ActiveSync' checked under Services for both the pc and phone. And under WMDC settings, 'Bluetooth' is selected under the 'Allow the following connection' which is also checked.
When I select Connect via Bluetooth in ActiveSync on the phone, it acts as if I do not have a partnership set up, which I indeed do, and asks if I'd like to set up one. If I select 'yes', I already see my pc listed under the devices and 'ActiveSync' checked under Services.
If I add an incoming COM port to my computer and select that under the Allowed connection, the syncing works until my phone or pc is restarted; then the option 'Serial Port' is listed under Services on the phone.
I've tried ending the partnership and setting it up again to no avail.
This is all a mystery to me because as I said, SideShow connects via bluetooth flawlessly. File transfers, as well.
Any help would be greatly appreciated...
Have u tried hard resetting your phone? Everytime i do that, my computer sees my phone as something else (i.e. T-mobile shadow to WMAdmisterator1) try that
Related
Some of your posts helped me flush out this problem, so I thought I'd share my find.
Problem: ActiveSync USB does not connect to Qtek9100/HTC Wizard OR connects but never syncs
Solution(s):
1. Uninstall/reboot/reinstall ActiveSync 4.x
2. Hard reset your mobile device
3. Configure your PC firewall correctly, see http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
4. When you connect to your USB, go to Network Settings on PC
5. Find your Mobile Device, something like Local Area Connection #5
6. Select Properties, make sure TCP/IP, Client for Microsoft…, Client File and Print… are ALL CHECKED. For some strange reason, mine were not and this was the problem. Default setting should be fine for all three. ActiveSync 4.x uses the TCP/IP stack to communicate, therefore you need to get a DHCP address from the PC ActiveSync Client (this is all automatic)
7. Make sure your Mobile 5 Active Sync is configured to use USB, mine was under MenuConnection and required selecting the check box to use USB.
8. You should be good to go!
9. A fall back technology is IrDA, but hopefully the above worked for you!
Best,
Ldr. D
Though even after doing everything you need to do you will still find that every few synchs Activesync will hang and refuse to do anything until you have shutdown and restarted wcescom, rebooted your 9100 or both. Still defies logic how a microsoft OS synchronizing with a microsoft OS via a microsoft synch product should have so many problems.
Active sync via USB
I never get a Network connection. it selects a network adapter. any ideas?
Another issue that I beat my head against is the "Modem Link" under Programs. If that bloody thing is active, then it will NOT see a USB link to ActiveSync. I was working out the kinks of the modem a couple days ago, and found today that AS wouldn't work. Of course I went through the whole install, reinstall, reboot, pound head, etc. before getting to the modem link issue.
I have a big problem. I deletet the Bluetooth-Link to my Laptop, and when i want to reconnect via Active Sync, it always says that there is no Connection to a PC. When I tried to reconnect to the Laptop, there is no Checkbox for ActiveSync anymore...
dears
fuzzi
you need to search the device from the laptop and pair it from there. AS over BT didn't work for me (same error message) when I paired my TyTN with my laptop from the TyTN
Still no ActiveSync Checkbox
I tried it, but there is still no Checkbox for ActiveSync...
fuzzi
Keep messing with it
Make sure you have the com port specified under ActiveSync connection settings on the PC. On mine it is com7. Once that was done, I then initiated a bluetooth connection from the PPC, set up the new connection and then had to mess with it, going back, removing and re installing it on the PPC until finally the check box came up. Frankly there was no apparent science or logic to why the check box finally came up. I just had to keep messing with mine to get the check box to come up.
I have had no success syncing my Dopod D810 with my Vista Home Premium computer. I have tried uninstalling/reinstalling WMDC, changing the USB-PC connection option, USB points of connection ~ all to no avail. Although my Dopod is recognised as a HTC USB Sync in device manager, WMDC will not show it connected (though the 'more connections' option reveals device connected)and i cannot see it in explorer etc.
One thing I have noticed is that on the Dopod an advice page occasionly (generally after installing WMDC and reconnecting) appears from ActiveSync saying that i need to install activesync on the computer to sync this device. Then occasionly ActiveSync remains active after i have disconnected the device.
Could someone please assist me with this problem
I had a similiar problem, not sure if this will help but I had to manually disable ActiveSync and make sure it was disabled when I plugged in my phone.
If it's detecting as HTC USB Sync in device manager, I think it might be connecting in the wrong mode. You sure you have the "allow advanced connections" box ticked in the usb / pc section in settings?
RaindancerAU, thx for the reply,
Tried the 'Enable advanced network functionality' check box, but no better, no connected icon on Dopod, and no recognition of connection from computer. Uncheck box, and HTC USB sync starts, but WMDC not connected. Dopod also shows error that 'to connect you must install Activesync 4.1 or higher on the desktop computer.
As an aside, I have been able to sync this Dopod perfectly with a Windows XP machine elsewhere in the house.
Frustrates the h*ll out of me!
Did this tip helps
http://forum.xda-developers.com/showthread.php?t=304131&page=3&highlight=wmdc+sync+problem
Regards.
This is happening to both mine and my wifes phones (both Tilt 2's-ATT data) with our gmails setup on the phones with imap settings. Connecting to her notebook or mine kills the email checks. Both running the stock WM6.5 roms with spb mobile shell 3.5, which seems to disable minila.
The errors reads, "Cannot connect with current connection settings. To change your connection settings tap settings"
Upon clicking on settings, MEDIA NET, This connection is preconfigured. It cannot be modified.
As for the rest of the settings in there, i dont fool with them or else i may lose more than this one issue.
carhigh said:
This is happening to both mine and my wifes phones (both Tilt 2's-ATT data) with our gmails setup on the phones with imap settings. Connecting to her notebook or mine kills the email checks. Both running the stock WM6.5 roms with spb mobile shell 3.5, which seems to disable minila.
The errors reads, "Cannot connect with current connection settings. To change your connection settings tap settings"
Upon clicking on settings, MEDIA NET, This connection is pre configured. It cannot be modified.
As for the rest of the settings in there, i dont fool with them or else i may lose more than this one issue.
Click to expand...
Click to collapse
Are ur phone is independently configure for gmail..?
are u trying to connect with pc and again sync mail of outlook/gmail with pc..?
If above is happening please stop one of above activity.
If nither is happened then please reinstall all your usb mobile drivers and try to connect through bluethoot.
I think The reinstall is nesesory because there may driver conflict so.
-Pratap
Check your connection settings in ActiveSync and make sure the "Allow wireless when connected" is ticked.
Gmail is configured independantly on the notebooks. I did all the settings manualy in the phones and also the notebooks. The sync settings we use are ONLY for contacts of outlook. Neither notebook has bluetooth, so that option is out
Allow wireless, on the xp notebook is checked. My notebook is down due to power cord failure, which is a vista system, and i will not be able to check that one until i get a new power cord.
Yesterday i was using the wifes notebook (xp) with my tilt 2 connected with usb cable and i wasnt sync'ed to it. It was connected and i could browse files on the phone, i could even browse internet pages with the phone, or connected to messaging servers via IM+, just cant check email.
I dont beleive i have anything installed on the phones that is going to create any type of network conflict. I just dont get why gmail cant go out to the internet to sync when connected to a pc, even if it is not sync. It was the same problem on my notebook if i was sync'ed or not.
I'm trying to use the factory installed Internet Sharing (not the new HTC Wifi Router, not WMWifirouter, just the regular factory installed Internet Sharing) to get internet access on my PC via USB (not Bluetooth).
I've spent hours and hours reading and trying different things but it still does not work. Can someone please explain the settings they used to get this to work?
Settings for Active Sync?
Settings for Network Connections on PC?
Settings on phone?
I have tried all possible combinations of settings and am absolutely STUMPED. I'd appreciate ANY help.
FYI: My PC's running XP
EDIT:
So, I got the Internet Sharing to work and just wanted to share what I learned in case it helps someone else. I'm using the HD with stock WM 6.1 and a PC running XP with Active Sync 4.5.
My problem was that even after applying all the correct settings, Internet Sharing was never able to establish a connection (it kept saying "check USB connection"). I noticed in my PC under My Computer>Properties>Hardware>Device Manager that there was an exclamation point beside the phone network adapter, so I updated/uninstalled/reinstalled the driver with no success. This driver is normally automatically installed when you first install Active Sync and create a partnership with your phone, so then I decided to uninstall and reinstall Active Sync and then created a new partnership with my phone (I didn't have to worry about losing any of my synced contacts, notes, calender, texts, etc because I also sync with Microsoft MyPhone, which I highly recommend). Afterwards, I disconnected my phone from the PC and closed Active Sync. Then I used the following settings/steps and Internet Sharing worked flawlessly.
Here are the settings I used:
-in Active Sync: unchecked "allow usb connection", unchecked "allow connections to one of the following", "this computer is connected to" set to automatic, checked "open active sync when my device connects", checked "allow wireless connection on device when connected to the desktop"
-in PC: disable Windows Firewall and all other 3rd party firewalls
-in PC internet explorer: set LAN settings to "automatically detect settings" (in Firefox under Tools>Options>Advanced>Network>Settings set to "auto detect")
-in phone: under Start>Settings>Connections>USB to PC checked "Active Sync", unchecked "enable faster data synchronization", checked "ask me first about UBS connection type when I connect the device to the PC"
With these settings:
-connect your phone to PC (on phone, dialog box should appear showing Active Sync checked, USB unchecked, Internet Sharing unchecked)
-nothing should happen at this point
-then in phone, launch Internet Sharing, set PC Connection to "USB", set Network Connection to whatever data network your phone uses, then press "connect" (the status will change from "disconnected" to "check USB connection"); wait about 15-20 seconds while your PC reacts (it takes this long only the first time you connect because the PC is installing the appropriate drivers)
-the Internet Sharing status should change to "connected" and now you can use the internet on your PC through the data connection on your phone. So simple if everything works properly.
FYI:
-if you go back to PC under My Computer>Properties>Hardware>Device Manager you will see your phone network adapter (no longer with an exclamation point) called "Windows Mobile-based Internet Sharing Device"
-f you go to PC Network Connections you will see your new phone LAN connection
-if your phone falls asleep while connected, the internet connection does NOT get interrupted; I also received a text while it was connected with no problem
To Disconnect Internet Sharing:
-close all browsers, press disconnect on your phone, then unplug your phone from the PC
-you can now turn active sync back on by checking "allow usb connection" and turn your PC firewalls back on
Wow, sorry so long, hope it helps someone.
goldsfool said:
I'm trying to use the factory installed Internet Sharing (not the new HTC Wifi Router, not WMWifirouter, just the regular factory installed Internet Sharing) to get internet access on my PC via USB (not Bluetooth).
I've spent hours and hours reading and trying different things but it still does not work. Can someone please explain the settings they used to get this to work?
Settings for Active Sync?
Settings for Network Connections on PC?
Settings on phone?
I have tried all possible combinations of settings and am absolutely STUMPED. I'd appreciate ANY help.
FYI: My PC's running XP
Click to expand...
Click to collapse
If your trying to do this at work, there is most likely a firewall setup so this wouldn't be possible unless your knew access codes etc for firewall
If this is with your home pc, when connecting pc to HD using usb you should automatically be presented with a synchronization screen from activesync for setting up a connection. Ensure you select 'allow wireless data connections on your device while it is connected to your computer' before finishing
And also :-
On the Touch HD
Start - Settings - Connections - USB to PC
Check Activesync and uncheck "enable faster data synchronisation"
Spent a couple of hours trying to connect before I did this.
Hope this works for you.
r
Andrew
Thanks guys for your responses.
I've already tried each one of those things. I'm at home with firewall disabled, have the correct boxes checked in Active Sync, have the correct connection settings on the phone, etc. I've tried all possible combinations.
When I go to My Computer/Properties/Hardware/Device Manager I even see the phone Network Adapter but it has an exclamation point beside it. So I try to update/uninstall/reinstall the driver and it still doesn't work. Do I need to manually install different USD Modem drivers?? This doesn't seem right because these drivers should automatically be installed when I installed Active Sync.
I'm gonna try to update everything e.g. xp service pack and uninstall/reinstall Active Sync, etc. Hopefully after all of that it will work.