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I love my everything about my MDA - However, MS ActiveSync is absolutely terrible to work with and with a mind of its own.
When I first start my PC, ActiveSync works flawlessly. I am able to update and sync my contacts and install programs with no hassle.
However, as the day goes on, it becomes increasingly moody. When I plug in the MDA, there is no indication of it connecting. No swirly green circle etc.. Control Panel does not even indicate that something is connected.
When I plug into the next USB port, there is a "Unknown Device" error. ActiveSync again doesn't activate. I've restarted the comp as well as soft-resetting the MDA but to no avail. I was advised to uninstall all the USB drivers but still no result.
Whats strange though is that the very next day, it works all fine again in the morning and the daily dismal continues! :roll: :x
Anybody else facing these problems? I've got ActiveSync 3.8 but also had the same problems with previous AS's. In fact, I've also tried different computers but to no avail!
Do you guys happen to know of an alternative? This spawn of Microsoft is driving me crazy!!
have you tried a differnt usb cable? and does your case effect how far the plug goes when you connect your Magician (assuming your using a case)? just seems like it might not be connecting properly all the time. I had issues similar to yours when i purchased a new sync cable, it had slightly shorter data pins where it connected to my Jam which were not contacting. so it would power up and windows would detect but it would give the same errors.
SpeedN
thanks for the reply mate.
Its strange as I had another miniUSB cable but the problem was still there last time I tried. Very strange - I just hope MS could iron out these problems - I've heard that they are trying to use AS to contest with BlackBerry.
hmmm...it looks like there may be a possible solution to all this. I've researched a bit and apparently ActiveSync only works at the USB port originally used to connect the phone hence why it wasn't recognized by the other port.
But my one wasn't working with either port anyway!
Another suggestion was to hard reset the Pocket PC as this is apparently a common problem. And guess what? it worked!
This suggest there being a problem with the actual PocketPC settings itself - more specifically the ActiveSync settings. As doing a Hard-Reset is quite an inconvenient thing to do, is there anyway to delete/reset the ActiveSync settings without hard resetting?
Thanks again and I hope this is of help to anyone
i had a problem with activesync as well. i was traveling so in that time i had synched my jam with maybe 4 different pc's with activesync, all on guest partnership except my laptop. so when got back it had all these problems with my desktop. for example when i explored my device through activesync and tried to copy something to the computer it would show the copy dialog box but then nothing would be on my pc. i just reformatted my har drive for other reasons and now it works fine.. so i guess reformatting and reinstalling xp works. i did a hard reset on my jam and that didnt do anything.
From time to time Activesync will lock itself up. So go to task manager and shut it down - it's 2 apps, something like wcecomm.exe and something else; there's a number of apps freeware that will do this for you- i'm at work so can't help you more with the filename.
Then restart activesync and reconnect as normal.
Sometimes it does bugger up, but I've only had to reinstall windows once with an SPV.
V
I have done a hard reset just to check this out, but when I am syncing I get a slowdown on the wizard that persists when disconnected from the USB cable. I then have to soft reset and all is well again until I connect.
I have to admit I am not running SP2 on the XP machine I sync with.
Anyone found this or found a solution?
Thanks,
Joe
I have exactly the same. But with XP SP2 on the PC and Norwegian ROM on the Wizard
Same here.
First sync after Softreset works great. 2nd sync normaly slows down device.
(AS 4.1, Win XP SP2, qtec 9100, 1.3.7.12 NOR)
Thilo
Yes you're right. That's how it works.
Anyone else? If enough people have the problem then maybe we can either put pressure on M$/HTC to tell us how to workaround it or alternatively a guru may take pity on us :lol:
Joe
Have only experienced this issue when the synch is hanging and I end up disconnecting the device during the synch. Only solution to that I have found is to close the comm managers for activesync in the task manager before disconnecting and then everything is fine. As to getting someone at M$ to take notice...... lets face it activesync 4.1 is a pile of junk only exceeded by 4.0. Wm2003 and 3.7 just worked. If M$ can't develop an interface between a piece of M4 software and another piece of M$ software without the device having to be soft reset (or the PC rebooted) every third synch then they ought to be put down.
Same problem here with SP2 and Qtek WWE Rom.
The first sync works well, but if i want to sync for a 2nd time i have to reboot either the Wizard or the pc.
Well, turn of events. I did a hard reset as I said, and have installed only spb gprs monitor, ae button plus, ms reader, gsplayer, vito tube london thingy and tomtom.
so far it hasn't done the crash thing. many syncs down the line and no slowdown.
so could it be software related?
did the people here have tcpmp?
what are you running if you also suffer from this problem?
joe
I find it happens if I accidentally press the power button whilst connected - this disconnects the XDA mini S and when I turn the power back on Activesync seems to repeatedly display 'connecting' and the XDA becomes slow to the point of useless.
and i spoke too soon, it's happening again :-(
same here, my Qtek 9100 1.6.7.1 WWE nearly stop respond while activesyncing....
devros said:
I find it happens if I accidentally press the power button whilst connected - this disconnects the XDA mini S and when I turn the power back on Activesync seems to repeatedly display 'connecting' and the XDA becomes slow to the point of useless.
Click to expand...
Click to collapse
And I spoke too soon. Seems that after every activesync, my Mini S is now requiring a soft-reset - WTF?
Only started today...?
Si.
Same thing happens to me, it's so slow to sync on the pc, but the only solution i found to not make your phone slow after syncing is not to disconnet or switch your phone off when it is syncronizing, as soon as you plug it in to your pc, leave it until it has fully synced, once done you can disconnect it and it will work fine, if you disconnect it in the middle of a sync it will be slow and you have to reset it, either way active syncing to the pc is still very slow...so there is a problem indeed...it's the same for active sync 4.0, so it's a problem with the phone I believe, I had an XDA2s upgraded to WIndows Mobile 5.0 and that was working fine with Active sync 4.0, no slowdown at all at synced very fast so it's not OS related..
Just installed the Qtek ROm wiht the AKU2 update adn the device seems much faster and best of all no slow active sync, works perfectly no crashes whatsoever...
Where did you got one with AKU2 already? :shock: I want it I want it I want it!
Same problem here with the Cingular 8125
Activesync slowdown
I have been doing a scout around and it appears to be a problem with things in the today screen. Unfortunately the only workaround (as i seem to have tested quickly) is to untick everything from your today screen and it wont slow right down and freeze.
BUMP!
I've encountered this problem in a big way after trying to sync my PC with Outlook.
- It syncs when you plug it in perfectly
- It stays in sync if you leave it plugged in
- If you unplug it and soft reset before reconnecting then it's fine
- If you plug it back in, XDA goes s-l-o-o-o-w and then freezes and will NOT re-sync (although you can still explore it!)
Obviously that's not acceptable... you can't be expected to reset your phone every time you disconnect it to make a call or whatever.
HOWEVER you're right - it does NOT hang if you remove all the Outlook items (messaging, tasks, calendar) from your today screen
That's my current fix to the problem although i see it more as a temporary workaround... the today screen is useful and the device looks dull with no menus on the default page.
Has anyone managed to fix this in any other way?
Just to add to that... after extensive syncing and rebooting I can confirm that you're OK to have the date, the battery power meter and the device locked/unlocked tools on the screen... and it will still synch okay. I reckon the personal info will probably work as well.
Anything other than that and you'd better enjoy soft resetting because you're going to be doing it a lot.
Anyone know who at Microsoft I would email about this?
[email protected]
same with me... though I had not correlated this with any items on the today screen... but many times I have noted that I need to reboot after syncing and removing the usb cable.. I can't get to resync..it says connecting on the pc but never connects...
I have so many problems with ActiveSync it's not funny any more....
I never had THIS many problems with WM2003SE and AS 3.8, now I get lock ups on both machines, regularly not sync'ing at all for no reason, WM Player on the PC crashing (I sync my music to a mini SD card) etc etc.
I have re-installed both PC AS and complete re-instal of WM5 (Both 1.6.x.x and 2.8.x.x) both have issues though not quite so bad with 2.8.x.x
C'mon MS, get your act together.
If this many users are having the same problems it isn't because we are ALL doing something wrong its your poor software. This is a fundamental item of these devices and to have it as tempramental (Is that spelt correctly??) as this is not acceptable. This facility needs to be "Plug and Play" not "Plug and Pray". They must realise this during in-house development of WM5 as they surely use it for their transfers??!!?
Oh, and bring back the f**king network sync, I used to use my device on the road simply sync'ing via GPRS to my always on PC or in the home via WiFi. Now I have to purchase a full Exchange Server??? I think not!
Hmmm, WM5, two steps forward one step back?
SORRY, rant over now....
I could get my TyTn to sync with my computer occasionally after installing AS 4.2, but ActiveSync would still disconnect itself from my device after a few minutes (I could get it to sync most times though, but I'd have to shuffle round USB ports etc)... Installed ActiveSync 4.5.0 beta (build 5509 BETA) last night, and now my phone won't sync AT ALL with my PC. AS can't even see the device, it can see it's been plugged in because it kicks into action, but nothing more ever happens apart from the (useless) Troubleshooter coming up.
Just a word of warning... Don't install 4.5 beta unless you're absolutely certain it'll work. I've gone from a somewhat-functional sync ability to absolutely nothing at all, and now I'm going to have to rollback my ActiveSync installation (if I can!)
That and the fact my TyTn won't even see my bluetooth headset (an Avro GW-BT-002, which my Alpine can both see and use absolutely fine), I'm beginning to get a little frustrated with this device.
Further proof that more often than not:
BETA = BROKEN
I've had the beta AS 4.5 for a week now and no problems whatsoever with dopod CHT9000 (hardware) using latest i-mate, dopod, or cingular ROM's.
All of these ROM's all work perfectly with sony-ericsson hbh-ds970 bluetooth headset.
After you upgraded to 4.5, did you delete your PC from the activesync partnership and rebuild a new partnership?
* Activesync > Options > press on desktop computer's name and delete it. Then, delete mobile device from desktop AS. You'll then be asked if you want to keep your file directory. Afterwards, reboot pocketpc and connect with usb cable or over bt.
It does work.
Cheers
Yep, did exactly that.
AS 4.5 works perfect with my prophet.
Issues:
Had to set-up my device again (old settings disappeared)
All programs that I installed via active sync before were gone
Top:
Improved speed of syncing files
Easier change of settings
Robin
Hmm. Beginning to wonder if I have either a dodge device, because my Alpine always synced fine
4.5 works for me with my TyTN. (slow as hell - but works).
/Martin
I can't get it to work, either. It completely blew away my partnerships... :evil:
I've gone back to AS4.2 and will wait for this to go GA before making this mistake again...
Dopod 838 Pro
Worked a treat on mine. No issues whatsoever. Biggest difference I can see is a different looking AS icon
Bloody hell...
... Beginning to think it's my computer, might end up reinstalling Windows on it this weekend. Annoyinggggggggg.
After a crap installation of AS4.5, downgraded back to 4.2, but it's still not seeing my TyTn at all, so I'm figuring that it's more likely to be a PC problem. It's not the best Windows installation either, it's become bogged down with stuff, and it never worked right after I made a couple of 'tweaks'... That's me, always fiddling with things when they work fine in the first place :roll:
I'm having similar issues with my TyTN, installed 4.5 on my PC, plug in my PDA and it starts charging (via USB) but ActiveSync can't find it, although does state that USB is available, just keeps searching?!
ActiveSync needs rebuilding from the floor, its always been a rather 'naff' featureless product.
christopherwoods said:
Bloody hell...
... Beginning to think it's my computer, might end up reinstalling Windows on it this weekend. Annoyinggggggggg.
After a crap installation of AS4.5, downgraded back to 4.2, but it's still not seeing my TyTn at all, so I'm figuring that it's more likely to be a PC problem. It's not the best Windows installation either, it's become bogged down with stuff, and it never worked right after I made a couple of 'tweaks'... That's me, always fiddling with things when they work fine in the first place :roll:
Click to expand...
Click to collapse
I had the same problem. Hard reset of my XDA Exec and it worked. draw yor own conclusions.
Have you tried turning off the "USB advanced network functionality" - this seemed to sort the same problem out for me;
go start - settings - connections - USB to PC - untick box "Enable advanced network functionality"
You are aware that AS 4,5 REQUIRES Outlook 2003 !?!?
otherwise it will not work at all
That beta works fine. The only problem I've had is related to remote NDIS interfering with my soft firewall, even after all access rules allowing it. Only workaround is to disable smart ARP filtering in Outpost Firewall or change transfer mode of phone to Serial and everythin is gravy for sync.
Your problem seems related to device manager misconfig of the device or something else.
why don't you try this from start --> run --> cmd line
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Then, once device manager loads, click view --> show hidden devices. From there, scroll down to network adapters, expand, and delete any instance of Windows Mobile-based Device. On the phone, delete Activesync relationship with PC. Then reboot computer, and plug in your phone again. Let us know if that solved your problem.
I had numerous issues with AS4.2 and AS4.5 Beta initially. And I had issues with Vista RC2 (both x64 and x86) syncing with the WMDC B3 as well.
Then it dawned on me that I was connecting my 838pro to the computer via a Belkin USB hub. So I removed the sync cable from the hub and directly attached to the computer. Now I have no more problems whatsoever (that's in the past 2 weeks.....)
So the moral is: DIRECTLY CONNECT YOUR Hermes TO THE COMPUTER'S USB PORTS!
Just put AS4.5B2 on today - no real probs - no real improvements
R
Hi christopherwoods
I am sorry if this is the wrong forum but its the only one I could find with reference to my bluetooth headset.
I am the owner of an Avro GW-BT-002 bluetooth headset which was free with my old mobi. Unfortunately I can no longer remember how to set it up or any of the other settings to use with my new Motorola V3x 3G phone. Is there any possiblity that you could post the instructions of its settings etc to this forum for me.
Many many thanks
Craeg
Same Issue - Fixed
I had a problem with ActiveSync after upgrading to 4.2.
I am now running 4.5B and it is working after deleting prior partnerships from my handheld.
(I am running Outlook 2007)
ActiveSync 4.5 finally working!
I had the same problems with ActiveSync 4.5 (beta) until I actually put in the original install disk I had with the phone (it had ActiveSync 3.7 on it) when I first tried to connect my phone and it wouldn't detect it. 4.5 (beta) is now working fine for me!
Hello, and thanks in adance for any help
My Magician (ROM 1.13) is no longer recognised by my PC when I connect it via USB.
The device charges, but It does not connect to sync.
PPC Activesync doe have an error rmessage;
"Verify your dialup or proxy settings"
• I have tried all the suggestions from MS Troubleshooting
• I have tried all the suggestions on this and other forums.
• I have tried disabling Firewall (Kerio)
• I have tried with upgrade to Activesync 4.5 (was previously trying with 3.8)
Coincidence? The PPC failed to connect after I installed SonicStage, and plugged in a friends MD player into the same USB cable.
?? I would have liked to try rolling back USB drivers - though not entirely sure which ones - MS Device Manager not very helpful in describing what USB controllers are actually for (i.e. USB Composite Device?) ... however
• I tried restoring PC to an earlier state via Ghost (to a point I know the connection worked) but still no joy.
So I am now conerned it may be a problem with the connection manager on the Magician itself.
I don't want to hard reset just yet because I need to sync (an have little faith/experience with xBackup - which just took close to 1 hour)
Any help/pointers most appreciated
===========================
I've been using the Magician for 1.5 years, pretty successfully - consider myself fairly adept in IT, though not a hardcore coder.
But his has me stumped.
argh double post
yup i had this happen a few times, totally ticked me off.
try deleting your activesync profile and re-syncing, backup ur contacts etc first in outlook on the pc side just to make sure you dont over sync something.
other than that id say a hard reset is on the cards
double post
I always try due-diligence in researching answers before posting for help.
UPDATE
I didn't mention the specifics of my trials, but I had tried deleting the partnership in Activesync, but the problem is that my Magician just doesn't connect.
I did a hard reset, and Ghosted my PC back, but even in this "virgin" setup the Magician doesn't connect.
Am pleased that xBackup did work completely - restored everything including installed apps and settings. Small comfort.
Am now convinced that the problem is with the mini-USB port on my Magician.
Will be sending it back under 2Year warranty.
Hi!
I'm new to Universal, but I'm getting along with most of the features.
The only problem is: I cannot sync using WM6.
The problem:
I plug the USB in, the PDA connects, Activesync (on PC) starts and setting up itself... and stuck! When I check the AS on my Universal, it says:
"To synchronize your device with a desktop computer, install the synchronization software from the Getting Started Disc included with your device on your PC:"
And then something about Exchange Sync.
The connection is OK, the device gets IP, and so on.
I installed the original (4.1) AS, but (no surprise) it cannot sync with WM6.
Must I revert to WM5? I don't want to...
Anyone any sollution?
Install Version 4.5 of ActiveSync! Only this one is able to sync with WM6!
Look here!
Sorry, I didn't emphasize that I have AS 4.5 installed.
This way goes the message like I wrote.
So thank you for your reply, but sadly, this is not the sollution.
(I installed/uninstalled AS several times in the last two days... But for WM6 4.1 isn't good, for 4.5 it says use the GS Disc... The only way out (as I think) is to go back to WM5 to use 4.1... But that way I will miss some new stuff from Crossbow.)
Almost solved
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
homa said:
Hope somebody still reading or finding this topic.
What I discovered that the error message mentioned was not because of the wrong ActiveSync version. It was because the AS on the PDA cannot communicate with the AS on PC. I explain. I flashed WM5 back and installed AS 4.1, but the error message was still there. But the text went like "install ActiveSync on PC..." So it connects, gets IP, but cannot see that AS is installed. And the sollution?
Bluetooth sync
Yeah, AS over BT works. Connects, syncs without problem. I think I'll have to stick to that option.
Why doesn't it work over USB?
Switched the cable -> still no luck. Tried WM5torage with USB -> it works!
So it looks like it's a software problem, just a rare case (?). I'll work with the troubleshooter later, until than: BT.
Good day to all.
Click to expand...
Click to collapse
in your first post you said you cannot sync at all using wm6... and then in the next post you said you can sync using bluetooth... seems like you already found the solution to your problem... use BT...
just a thought though... if BT sync is really working and usb is not.... then there's a problem with your cord... otherwise, its the software.... its either activesync version... or a firewall is blocking a port that prevents the sync during usb connection
Thanks for reply.
I tried swithing the cable (so use another miniUSB) but that's not a problem. And WM5torage works, so...
Firewall could be wrong, but I don't have problems with other PDAs, so I think it is other software...
Anyway, yes, the sollution for me is BT. I use it since than, but until I realised that only USB is not working... I spent days with this, just because before the first succesful sync, AS only tells you: "use the AS from the CD..."
It should say: "Connected, but cannot sync. The problem COULD BE wrong AS version..."
So yeah, BT rox...