Database Users

The Phone is not ready Error Message

Hi All, first post here trying desperately to find some information on the following problem.
My handset SPV M600 has the orange customisation and has been hard reset so it's back to factory specs. I can make and receive phone calls ok but I can't access the messaging services, send or receive text messages. Whenever I try I get the following error message
Phone
The phone is not ready. Wait 15 seconds and try again.
Needless to say, I've waited a bit longer than that with no joy. I would really REALLY! appreciate any help or advice you could give. Orange have tried sending SIM updates - (my monitor flashes like it does when there's something receiving on your nearby handset) but they never appear in the inbox.
I'm willing to try anything, even a reflash to another stable ROM if someone can point me in the right direction for a howto and the files.
Sorry for the long post, here's hoping you can help!
Cheers
Dan

Same problem!
Hi Hitby,
Did you get this resolved? If so, what did you do?
I've just upgraded my Orange contract and got a new SIM from them. Everything was fine with my old SIM, this new one is OK for calls, but not texts. Same messae as you.
Orange aren't interested - not Orange phone etc.
Rather frustrated with them, needless to say!
Richard

i did mate, you need to get orange to switch the SIM card for a compatible one, Personally I thought they were all the same but apparently not. Mines a violet one with a small orange logo, can't remember what the other one was like (black?) but it looked different. I spoke to someone in the UK at length who maintained it was nothing to do with them then rang back and got put through to the indian call centre, she took my SIM card number and knew straight away from the digits that it wouldn't be compatible!

Thanks
Thanks for info! This is driving me nuts, to the point where I'm almost spending £200 for new phone.
My SIM is a black one with a dark red pattern.
Orange told me "it shouldn't matter what phone you put your SIM into; it should all work"
I'll try calling and ask for a compatible SIM card. Great job for my holidays.
I will post outcome
Richard

yeah, the guy i spoke to in the UK said that to me as well but there ARE different types. hope you get it sorted
Dan

Fixed....well kind of
No joy with Orange. They almost lost my business, and I had to go to two shops before it was "sorted".
I decided to upgrade to the SPV M3100 (£200 from Orange on my contract) and I'll sell the existing phone to a friend (if his SIM card works, of course)
Big companies versus one consumer....guess who won.
Thanks again,
Richard

Phone not ready error
I had the same problem. Orange are unwilling to acknowledge that they do have different SIM cards in the first instance. However, I called them and told them that I had spoken to HTC and that HTC had confirmed that there is a known issue with some Orange SIM cards and the Prophet (although I actually I hadn't). I also told them that I needed a purple and orange SIM card instead of a black and orange one. Two days later a new SIM was forwarded and my phone is fully functional - be persistent with Orange and you will get a result. I gather from the Technician who called me back that there are a series of numbers on the SIM card number which indicates which type of SIM it is. (From memory I think he said anything over 30 was a 3G SIM which is incompatible) but for sure Orange in Bristol are aware of the fault and know how to put it right. I spoke to several supervisors before I got a resut so be ready to be persistent. Oh and once sorted don't forget to complain about the service you have received - I got some free line rental out of it too.

Congratulations
Well done on getting yourself sorted with Orange. I'm a very patient guy but after getting different stories from Orange every time, the hours wasted got to me......
I like the M3100, pity it cost me about £150 after selling old phone - Orange won't be getting my business if there's any trouble in a year or two when my next upgrade is due!

Just so you know, i spoke to orange last week about this and they referred me to tech support, after a few days they came back with the sim is faulty and are sending me a compatible one!
BUT if you are having this problem with a contract sim, ring up orange customer services and ask for a new sim, just say the old one is faulty, they Should then send you a new one no questions asked! much quicker than waiting for tech to respond.
Or if you are on orange PAYG go into your nearest orange shop and they will give you a new sim there and then!
hope that helps someone

Read this thread http://forum.xda-developers.com/showthread.php?p=1619788#post1619788

i fixed mine.
i had the save problem with my imatejamin in wm6 gullum official rom, the error always shows when sending sms,
what i did:
1.hard reset-(if not work),
2.re-install your rom,(no vendor wm5->wm6 rom)
then my prophet is back to normal,i think it has something to do w/ the apps that i install or the system files gets corrupted,etc,
im using the touch VIII wm6 rom right now.
i hope it would help.

SPV C500 and Orange simcard problem.

I posted this on another forum but the only replies i got were of people who are having the same problem so i thought i would try here.
I've just taken a new contract out with orange (Dolphin30 + SPV M700) and everything works fine but the wife doesn't like the M700 so i've put the simcard in the old C500. I can make/receive calls and receive text but i can't send text.
When i try to send a text i get the message "Your SMS message has not been sent because the SIM is not valid". Orange have sent a replacement simcard but it's still the same. I rang orange again but they are not interested because it works in the M700.
I've tried the simcard in the following phones.
Nokia 6310i - works
Nokia 6230i - works
3x SPV C500 - won't send text
2x SPV C600 - won't send text
SPV M700 - works
It looks like the simcard won't work with the SPV C series. I've flashed the firmware to the latest by orange uk and tried a hard reset but still no joy.
Has anyone else come across this problem?
Any help appreciated.
regards Joe

I have had a simular problem. I have upgrade my phone and my sim and also have this error message. I have a friend who has the genuine HTC version of this handset. I will try my sim in his handset and post back any success.

Please Help. Orange Sim in O2 Xda, not allowing text messages

Hi, I have recently bought a Sim unlocked O2 XDA Mini S. I am on Orange network and put my sim in. Making and receiving calls no problem.
It wont allow me to send or receive text messages. I called Orange to replace Sim and they wont do it. I am absolutely clueless about ROM s or IMEI s etc. and i would appreciate help and explanations as though i am a 10 year old.
All i know is that the device is a G4. I have tried searching forums but have no idea where to find it.
Please help as it is getting really frustrating.
Thanks

Orange SIM in an unlocked T Mobile MDA
I can't really help, but I can say I have the same issue, so you are not alone!!
I have an Orange sim in an unlocked T-Mobile MDA. I have got the GPRS, Internet and POP3 emails working. I can send and receive calls but cannot get any SMS messages !! I have been at this for three days now.
Orange don't support this phone so will not help.
Any solutions to this welcomed !!!

C500 Unable to Send SMS

I recently upgraded my Tytn to a Tytn II and received a new sim with it.
I use my C500 for work (as it gets bashed about) and it worked 100% with the old sim I had.
I tried it with the new sim expecting it to work, everything works except I am unable to send text messages. If I go into phone settings, the SMS center number is blank and if I input the number, it doesn't save. The sim works 100% with the Tytn II.
If I put my old sim in the C500 it doesn't connect to the network as it's been disabled, but the SMS center number IS in the correct box.
Does anyone know of a way to rectify this problem? I've been onto orange tech. support and they were most unhelpful and suggested I use my Tytn II for work, they did try sending sim updates, but that didn't work.
Cheers

Me too...its the bug of WM6
i thought that my network does this sh**....but now!!!!
OK just restart UR phone

It's not WM6, i did have WM2003 but I upgrade to WM5 and Wm6 to see if they would sort it.... it didn't.
I've got onto orange again and they're looking into it apparently.

Did you ever get anywhere with this? I too want to use my old C500 for work but I can't send SMS.
Cheers,
Warey

Yeah, after weeks and weeks of orange trying to sort it there end, they sent me out a new sim card and that sorted it. I did register the new sim in the C500 just incase it was that.

Orange SPV M700 - Voicemail notification problem, please help it's driving me mad!!

Hi there
I am sitting here with lots of pulled-out hair lying around me on the floor. I have a problem with voicemail on my Orange SPV M700 which is wearing me down to a pitiful heap and if one of you clever people can help I will be grateful for even longer than eternity (and that's a very long time!).
I have an Orange SPV M700 which refuses to notify me when someone has left a voicemail. I think it's probably been like it ever since I started using an Orange 3G PAYG sim (I think it's called a USim).
Firstly, I have seen odd postings by others who have problems with voicemail on their SPV M700s, but they are normally people who have upgraded to WM6. I have not touched the operating system on my SPV M700 so am still running Windows Mobile ver 5.
By doing some tests/process of elimination, I have established the following:
1) Orange 3G PAYG SIM card does NOT give Voicemail notification when used in my Orange SPV M-700, but if I put the same Orange 3G PAYG SIM card into another phone (a old Samsung E700) the voicemail notification DOES work of the Samsung! Therefore I concluded that the problem isn't with the Orange SIM card or even, I presume, the Orange network.
2) An old Orange PAYG SIM card that I used to use DOES give Voicemail notification when in Orange SPV M700. Therefore I concluded that the Orange SPV M700 IS actually capable of giving out voicemail notifications. Please note that I notice that when the old Orange SIM card is in the SPV M700 the small square icon on the today screen top-bar is showing an "E" as the type of connection (I presume that's what it means?). When the problematic Orange 3G PAYG SIM card is in the SPV M700 the small square icon normally is showing a "3G"
This has led me to conclude that it's something to do with the SPV M700 not being happy with the Orange 3G PAYG SIM - or at least there's some setting that is wrong etc. However I have tried most things and still it refuses to notify me of awaiting voicemails.
Here is a list of my configuration settings on my SPV M700. If anyone can spot something that is wrong which may be the reason why I don't get voicemail notifications I'd be so grateful to know what is wrong as I can't keep phoning my voicemail all the time, just to see if anyone has left a message, as it's costing a lot of money to do that. By the way - I don't have any problems being notified that a new text message has been sent, that seems to work fine.
SETTINGS & CONFIGURATION:
\SETTINGS\SYSTEM\ABOUT\Version:
Windows Mobile 5.0 with the Messaging and Security Feature Pack
OS 5.1.342 (Build 15096.3.0.0)​\SETTINGS\SYSTEM\DEVICE INFORMATION\Version:
ROM version: 1.23.61.5
ROM date: 01/25/07
Radio version: 1.30.00.01​\SETTINGS\SYSTEM\SMS SERVICE:
SMS over: GSM preferred​\SETTINGS\CONNECTIONS\GPRS Setting...
PAP authentication is selected​\SETTINGS\PERSONAL\PHONE\Services:
Call Barring... Block incoming calls: Off
Block outgoing calls: Off
Caller ID... Everyone
Call Forwarding... Forward all incoming calls (unticked)
Forward phone calls only if No answer (ticked) 07973100123
Forward after: 20 sec
Unavailable (ticked) 07973100123
Busy (ticked) 07973100123
Call Waiting... When calls are waiting: Do not notify me
Voicemail & Text Messages... Text messages service center: +447973100973
Voice mail: +447973100123
Network... Current network: Orange
Network selection: Automatic
Band... Select your network type: Auto
Select your GSM/UMTS band: Auto
TTY... Enable TTY support: unticked
More... Automatic pickup: unticked
Broadcast Channels: unticked​\SETTINGS\SOUNDS & NOTIFICATIONS\Sounds:
Enable sounds for... Events: ticked
Programs: ticked
Notifications (alarms, reminders): ticked
Screen taps (unticked)
Hardware buttons (unticked)​\SETTINGS\SOUNDS & NOTIFICATIONS\Notifications:
Basically I have everything set to notify me and also Display message on Screen.​I am hoping someone can help - letting me know if I have something set up incorrectly or whether I need a fix for the phone etc. I would rather not upgrade to WM6 as I feel that I might end up with more problems. I am quite happy with WM5 - it's just the voicemail problem...
Thanks for taking the time to read this posting - I am sure I can't be the only Orange SPV M700 owner who has had this problem?
Cheers for now
Man in need of Assistance...

Theres a cab file floating around somewhere called smsfix (if memory serves me right). This used to cure the voicemail problem with orange sims, hope this helps.
Sorry, its called sms providers fix.
Have alook at this post
http://forum.xda-developers.com/showpost.php?p=1212958&postcount=20

The "sms providers fix" will fix the problem as i've been using it for over a year with no issue's.

Hi - firstly many thanks for taking the time to post a reply to my problem. I will check out the "sms providers fix". I have seen a couple of refernences to it when I originally searched however it only ever seemed to be for people who had upgraded their ROMs to WM6. I have never done that and am still running the original Orange WM5 so assumed that the correct dll's etc were still on my WM5 phone.
I will download the files and see what happens.
...just noticed that user "Forza" mentions to make sure that the sdk certificates are installed first before installing the "sms providers fix" - do you reckon that would apply to me when I am still using the original Orange WM5 ROM?
Thanks again!

Bit miffed that although the SPV M700 looks & feels nice - buggy MiniSD card handling & other weird stuff means that I have got to get involved with all this Hard SPL-ing, ROM Upgrading & Radio stuff - confusing to a novice like me... time will tell if it's all been a big mistake!
Click to expand...
Click to collapse
just seen that in your sig.....
trust me mate, its worth every minute flashing your rom, especially up to 6.1....much better than WM5
i was in the same boat as you, SPV M700 straight out of the box locked to orange etc...now im on custom roms, unlocked to any network, and on 6.1......best thing i ever did.

Hi Gizmolisa
Thanks for your reply. I guess I kinda know that you are right about upgrading to WM6. It's something I have fancied doing ever since getting the SPV M700 - my main problem is the concerns I have if I screw it up. I use the SPV M700 so much (not actually much as a phone - more for its PDA features) and if I botched up the upgrade I'd be really lost without it.
Having said that... maybe I should pluck up the courage and have a go. It just seems that there's quite a lot of things you have to get just right and because it's the Orange version of the Trinity i gather that once I start there's no going back to the original setup if things go wrong.
Wish I was braver!!!!
Cheers - still thinking about taking the plunge!!!!