Hi,
I have one question.
I have done a restore with Sprite Backup after a device swap. After the restore I am having problem with an IMAP mail account. The mail account is showing on the Today screen but not in Messenger. On the Today screen it is always saying 2 unread messages. If I try to create a new account with the same name in Messenger I get an error saying that there is already an account with this name.
Is it possible to manually get the mail account to appear in Messenger or to remove it from the Today screen?
I don’t want to do a hard reset just to remove the mail account from the Today screen.
Thanks in advance.
Jarle
Think you are out of luck...
https://spritesoftware.crmdesk.com/answer.aspx?id=326&back=search.aspx?
Andy.
Yes I know ?
Just hoped that it would be possible to remove it from the Today screen. I seem so stupid to have to go through a hard reset just to remove a non-existent email account from the Today screen.
Jarle
Pop and IMAP accounts are linked to a device identifier, thus they cannot be restored to a new ROM or Device. Since Sprite Backup is the only software capable of restoring to a new ROM/Device it wouldnt hurt to spent a minute reading their FAQs BEFORE you update your ROM or change your device, as this change is not reversable
I presume the account details you want to remove are in the registry somewhere.
Might be worth doing a registry search for the account name you want to remove.
Related
Where are e-mail account & unread files held?
Hi there, hope you can help.
I have an HTC Wizard (O2 XDA Mini S) and recently restored a backup using
the latest Sprite Backup for WM5.0.
It kinda half restored my one POP3 e-mail account, in that the account
appears on the Today screen showing '59 Unread', but not in the Messaging
program folder list. I.e. it's there, but not visible and I can't see the
Inbox etc.
When I try to recreate the account using the same name, Messaging won't let
me as 'an account already exists with that name'. So, it's invisible.
I've tried removing all entries of the account name from the registry, but
after a reboot they reappear, it still shows Unread items, and I can't
recreate the account.
How can I completely remove this account, to start again?
Hey folks, I have a small problem with outlook mobiel on my 8125. I recently did a hard reset and before I did that backed up my email in order to save my sms messages. Now I want to add in some of the email accounts I previously had, but when I try to add my gmail account it says that the account name already exists. The account doesn't show up in Outlook's options, how can I manually delete the account?
Thanks
Hi,
I've upgraded my XDA Exec to AKU2 and use Sprite to restore my mail (for my text messages, which worked). However, although they don't appear as selectable accounts, the old account names must be stored somewhere because if I try to reuse them, it complains that the name is already in use. Any idea how I can remove these accounts manually? I can't find them in the registry.
Cheers,
Steve
I have something strange happening with my messaging. On my home plugin, for messaging it says: Yahoo! 2 unread......so I click on it, and it brings me to the messaging account picker. I have NO email accounts set up right now, so all I have showing is Text Messaging, MMS, and New EMail Account. If I try to creat a new yahoo account, it gets to the point where you type in Your Name, and Account Display Name.. I click OK, and it says that name is already assigned to another account. Enter a unique name and try again. I think its referring to the " Yahoo! " account name, but I cant get it to show up anywhere to delete it! Any idea how I can completly get rid of anything yahoo on my phone? I alrady cleared the registry of all yahoo strings, but its still telling me I have 2 unread messages in my phanton yahoo account, and it wont let me create a new yahoo acount! HELP plz!
Try the program I attached in this thread:
http://forum.xda-developers.com/showthread.php?p=1528496#post1528496
touchlasvegas said:
I have something strange happening with my messaging. On my home plugin, for messaging it says: Yahoo! 2 unread......so I click on it, and it brings me to the messaging account picker. I have NO email accounts set up right now, so all I have showing is Text Messaging, MMS, and New EMail Account. If I try to creat a new yahoo account, it gets to the point where you type in Your Name, and Account Display Name.. I click OK, and it says that name is already assigned to another account. Enter a unique name and try again. I think its referring to the " Yahoo! " account name, but I cant get it to show up anywhere to delete it! Any idea how I can completly get rid of anything yahoo on my phone? I alrady cleared the registry of all yahoo strings, but its still telling me I have 2 unread messages in my phanton yahoo account, and it wont let me create a new yahoo acount! HELP plz!
Click to expand...
Click to collapse
A few weeks ago, I also had an unread mail in one of my account even though there is no mail in the inbox.
Tried all sorts of action but could not remove the unread reminder. I hard reset, restored with Sprite backup, the reminder came back again.
Finally, I did a hard reset, and restore everything except the mail. Then I manually set up my mail account account. The problem was gone since.
same thing here eagle....there could be a fix somewhere out there, but i ended up hard resetting and then reinstalling my accounts....works good now
touchlasvegas said:
I have something strange happening with my messaging. On my home plugin, for messaging it says: Yahoo! 2 unread......so I click on it, and it brings me to the messaging account picker. I have NO email accounts set up right now, so all I have showing is Text Messaging, MMS, and New EMail Account. QUOTE]
Hi, you could try this: http://forum.xda-developers.com/showthread.php?t=368812
This is where the accounts are stored in the registry. You might need to delete the one named "Yahoo" or similar, then soft-reset and create a new e-mail account. Hope this helps if you could up a copy of the .reg file I might be able to help.
Hope this is helpful and if not I hope you find your answer soon..
diigibio
Click to expand...
Click to collapse
Hi,
I have encountered this problem twice. My mail accounts were working fine (able to send/receive and read mails).
Then when I restart my phone, my mail accounts went missing. That is, there is no accounts configured but the HTC Sense tab still shows the emails I have received. Able to scroll up and down through the mails but when I click on them to launch the mail app, it shows me the setup account screen.
Anyone encountered this problem as well?
2 options I am looking for help on:
1. To somehow be able to restore the account back
2. To remove the orphaned account info so that it will not reflect on the HTC Sense, and I will re-create the accounts
known problem, do a search.
Noway to solve it apparently, only to limit the damage by creating a provision XML to restore the accounts quickly after they go away.
I think that making sure all programs are closed before doing a soft reset or turning off the device should help
augustineong said:
Hi,
I have encountered this problem twice. My mail accounts were working fine (able to send/receive and read mails).
Then when I restart my phone, my mail accounts went missing. That is, there is no accounts configured but the HTC Sense tab still shows the emails I have received. Able to scroll up and down through the mails but when I click on them to launch the mail app, it shows me the setup account screen.
Anyone encountered this problem as well?
2 options I am looking for help on:
1. To somehow be able to restore the account back
2. To remove the orphaned account info so that it will not reflect on the HTC Sense, and I will re-create the accounts
Click to expand...
Click to collapse
I had never had this happen before until recently. The last change I made is to installed Radio 2.10.50.28_2 and it has since happened twice.
I just had this same thing happen on my HD2 about 2 days ago. i am running the stock 2.10.153.1 TMO US rom.
To fix it I had to go into the email setup under sense, delete the account, then add it again and this reconfigured the account for sense and the windows Messaging program.
Known issue. In case the mail account(s) don't appear under the winmo mail options, you can use the free app from below link to gain access and recover the account(s) by re-entering the missing details, and you should be good to go again.
www.freewarepocketpc.net/ppc-download-mail-account-repair.html
another fix that works for me, is to go to the manila mail tab --> menu --> account settings and fill in any missing information.